Hotel Cafe Royal, London
Location: 68 Regent Street, London, England, W1B 4DY, London, GB
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience the ultimate luxury at Hotel Cafe Royal, where elegance meets convenience right in the heart of London.
Indulgent Spa & Wellness
Unwind at our serene spa, offering a range of massages, body treatments, and rejuvenating facials. Enhance your stay with access to our health club, indoor pool, and sauna – a perfect retreat after a day of exploring.
Exquisite Dining Options
Savor delectable French cuisine at The Gallery, one of our four outstanding restaurants, or enjoy the ease of 24-hour room service. Our bar/lounge invites you to sip your favorite drink in a stylish setting.
Modern Comforts & Amenities
Stay connected with complimentary Wi-Fi across the property, and enjoy spacious, uniquely decorated rooms equipped with minibars and flat-screen TVs. With express check-in/out and concierge services, your comfort is our priority.
Book your unforgettable stay at Hotel Cafe Royal today!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Health or beauty spa nearby
- Proposal/romance packages available
- Express check-out
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- Supervised childcare/activities
- Conference space
- Breakfast available (surcharge)
- Library
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Full-service spa
- Internet access in public areas - high speed
- Meeting rooms
- Smoke-free property
- Wedding services
- Express check-in
- Tours/ticket assistance
- Wheelchair accessible parking
- Assistive listening devices available
- Conference center
- Turkish bath/Hammam
- Couples/private dining
- Proposal/romance packages available
- Ballroom
- Banquet hall
- Children's games
- Casino nearby
- Health or beauty spa nearby
- Wheelchair-accessible van parking
- Food and water bowls
Rooms Available
-
Grand Suite (Grand)
2 Twin Beds
603 sq feet
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Suite (Oscar)
1 King Bed
1163 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
- Office
-
Royal Suite, 2 Bedrooms
2 King Beds
3251 sq feet
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Deluxe Suite
1 King Bed
689 sq feet
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Grand Suite, 2 Bedrooms (Regent)
2 Twin Beds and 1 King Bed
1647 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Superior Room (Grand)
1 King Bed OR 2 Twin Beds
377 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Suite, 2 Bedrooms (Tudor)
3 King Beds
1787 sq feet
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Suite (Loft)
1 King Bed
732 sq feet
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Celestine Suite
1 King Bed
1916 sq feet
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Junior Suite
1 King Bed
560 sq feet
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Club Suite
1 King Bed
1130 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Family Room, 2 Bedrooms
2 Twin Beds and 1 King Bed
754 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Family Suite, 3 Bedrooms
1 King Bed and 2 Twin Beds
1377 sq feet
Layout - 3 bedrooms, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Grand Suite (Regent)
1 King Bed
969 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Suite (Regent)
1 King Bed
969 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Deluxe Room
1 King Bed
409 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Superior Room
1 King Bed
355.8 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Suite (Westminster)
1 King Bed
678 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Deluxe Room (Grand)
1 King Bed OR 2 Twin Beds
431 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Penthouse, 3 Bedrooms
3 King Beds
3143-sq-foot individually decorated room, located on the top floor, furnished patio
Layout - 3 bedrooms, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate dining area
- HDTV
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Champagne service
- Soap
- Baby bath
- Baby monitor
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Desk chair
- Office
Guest Reviews
- Cruiser52189479167 (10/5): excellent - Best place ever. We went multiple times. Every room is beautiful. Restaurant is anciant and you should get lunch here (not afternoon tea sorry). Every detail is kept in mind. Thank you.
- J8706LFhannahc (10/5): Amazing Experience! - My husband and I stayed for our 10th wedding anniversary and had the most amazing time. The team on reception were very welcoming and Paul and Nick went the extra mile to ensure our stay was special. Thank you! We spent some time in Cakes and Bubbles, which we would highly recommend. Roy was lovely, and the food and drinks we had were absolutwly delicious. We also spent some time in Akasha, the spa, which was a real highlight. Whilst we were there as a couple, we'd absolutely recommend the hotel to families as it seemed very family friendly. We'll definitely be visiting again!
- JamesRich99 (10/5): Exceeded expectations, 10/10 - Recently, my partner surprised me and we stayed at the enchantingly charismatic, Hotel Café Royal in central London. Upon our arrival, we were met with one of the managers, Kurtis who very quickly made us feel like our decision to book this hotel was the right one. Whatever it was, Kurtis ensured we had the best time and he went the extra mile to make our experience an exquisite one. In addition, we quite enjoyed the hotel bar, and were given some history of the hotel by, Kurtis. So we would like to say a huge thank you, you are truly an exemplary in hospitality and we shall be returning because of this. This is an experience you don’t get elsewhere, thank you to all the staff, and in particular, Kurtis for a truly fantastic stay.
- TimboBennett (10/5): A wonderful wedding anniversary treat - Lovely place to celebrate our 15th wedding anniversary. From start to finish we were looked after well. Our room was a junior suite overlooking Picadilly Circus but was also totally slient thanks to some amazing triple glazing. Some nice touches included a bottle of fizz, cakes and even a crystal vase as as a gift. We ate in the Grill Room and enjoyed lobster, preceded by some fresh, light salads. Staff were wlecoming and helpful throughout. All in all, impressed!
- karinina776 (10/5): Excellent and kind service - Every time I have been in this hotel's outlets I feel meticulously looked after. This time the service was also excellent, thanks to Caitlin and Daniela at the restaurant, as well as Daniel and Bella at the bar.
- Inspire06017963789 (10/5): Exceptional experience in an idyllic location - Exceptional customer service from Caitlin, Daniel, Bella and Marcello. Thank you for the delicious cocktails, snacks and meal! It was a very special experience.
- bethanl659 (10/5): Amazing experience! - Caitlin, Daniel, Bella and Marcello were amazing hosts for our time at Hotel Cafe Royal. Exceptional service and would definitely recommend for both cocktails and food.
- TEZ8670 (10/5): The BEST Hotel EVER- best in class and Luxury - 5- would give it 100 if I could. This is the MOST AMAZING hotel we’ve ever stayed at, by far. We are frequent travelers and generally stay at a Ritz or 4 Seasons but Hotel Cafe Royal blows all of them away. This is our wedding anniversary trip and from the moment we booked it several months ago, the concierge team went over an above to help us with itinerary recommendations based on our interests, and assisted with reservations to anything and everything you could imagine. But the real magic was when we arrived. We are here for a week and only 2 days in and felt it was necessary to let everyone know how INCREDIBLE this place is!!! The staff is absolutely first class, and go over and above in every way. From the doorman, front desk associates to the concierge, they are ALL so kind, constantly offering to help and constantly making sure we were good. The associate who checked us in was a lovely woman who kindly took us to our room, to ensure we liked it. We were blown away when we walked in to a beautiful Jr suite that was decorated with rose petals, balloons, chocolate dipped strawberries and a beautifully written artistic “Happy Anniversary” message drawn on our mirror with various colors. The room is absolutely GORGEOUS, the bathroom is like a spa retreat, marble everything with every amenity. The beds are comfortable and the cleanliness is top notch. They also offer car service to their guests if they want to go anywhere within 2 miles of the property. It’s a Bentley “house car” with a driver who is great/knowledgeable and points out interesting things along the way. It’s a free service offered to guests on a first come/first serve basis. We have used it it several times to go to the various tours and attractions. It is so convenient and a luxurious ride as well. Look no further, this place is a MUST. I can’t say enough wonderful things about this place and highly recommend it. Also, the food is outstanding. We will only stay here when we visit London.
- drivinggirl (10/5): Really a Perfect Spot - We loved this hotel! Having stayed at 4 different 5 star London hotels in the last 10 years we decided HCR was our favorite. The Jr Suite was spacious, modern, clean and very quiet. The hotel pool was a subterranean respite and large enough for laps. Picadilly Circle is noisy and busy and bursting with life and convenient to the best London shopping and Royal Academy of Art as well as a nice walk or quick tube to the other tourist sites. Plus HCR is right at the West End theatre district so your night activity is all wrapped up. Chinatown is also adjacent. For us we just loved the location. We stayed here a few nights prior to leaving on a NS flight east and returned for one night before our flight back home. Thanks to Pierre at concierge desk, and his coworkers and front desk, our laundry was taken care of as well as retaining our winter clothing in a luggage piece we had left at the beginning our our trip. When we returned two weeks later the extra luggage bag was in our room and the laundry hanging up in the closet. Just beyond expectations!!! Also the hotel arranged for our four trips back and forth to Heathrow and the service provided was excellent and on time. We enjoyed our breakfast in the hotel as well. Unfortunately due to other commitments we were unable to dine at Alex Dilling but will definitely not make that mistake the next time we stay at HCR. We will be back!
- jw6969 (10/5): Amazing! - I’ve been walking past this hotel all my life. Nothing prepared me for the experience we had. It was quite simply wonderful. Only one night as we were at a matinee theatre performance in the afternoon. An Amex booking gave us a (mild but grateful) upgrade, breakfast included (worth a lot) and £125 in the bar (easily spent!). All the staff were off the scale amazing. We loved every moment. Enjoy if you go! You won’t regret it.
- familiam573 (10/5): Best Hotel in London - Our 3-night stay at Hotel Café Royal in London was an absolute delight. Perfectly situated on Regent Street, the location was enormously ideal—mere steps from Piccadilly Circus, the glittering theaters of the West End, and upscale shopping on Bond Street. We wandered effortlessly to Soho’s eclectic eateries and vibrant nightlife, or hopped to Mayfair’s galleries without ever needing transport. The central spot made our London adventure feel alive and accessible, turning every day into a seamless exploration of the city’s pulse. From arrival, the reception team impressed with their incredible attentiveness. Check-in was swift and personalized; they greeted us by name, offered refreshing welcome drinks, and shared tailored recommendations for hidden gems around town. Their genuine smiles and efficiency eased any travel fatigue, setting a luxurious tone right away. Room service was equally outstanding—reliable and indulgent. Whether craving a midnight snack or a hearty breakfast in bed, deliveries arrived promptly, piping hot, and beautifully presented. The menu’s variety, from classic British teas to gourmet international dishes, satisfied every whim with top-notch quality and flavor. Yet, the concierge team stole the show—they were simply spectacular! Proactive and resourceful, they anticipated needs we hadn’t even articulated. On our first day, they secured coveted tickets to a sold-out show at the nearby theater, complete with prime seating. When rain threatened our plans, they swiftly arranged umbrellas, a chauffeured car, and alternative indoor activities like a private tour of a local museum. One evening, they recommended an off-the-beaten-path restaurant in Covent Garden, reserving a cozy table and even suggesting menu highlights based on our preferences. Their expertise extended to practicalities too, like navigating public transport or sourcing unique souvenirs. It felt like having personal insiders dedicated to making our trip unforgettable—professional yet warm, they elevated the entire experience to extraordinary heights. The hotel itself blends historic grandeur with modern opulence: our suite featured sumptuous bedding, a spa-like marble bathroom with premium amenities, and stunning views over the bustling streets below. Mornings started with natural light flooding in, invigorating us for the day ahead. In summary, Hotel Café Royal offers unparalleled luxury through its prime location, impeccable service across reception and room service, and especially its world-class concierge. We’d return without hesitation—thank you for memories that linger! Highly recommended for anyone seeking sophistication in the heart of London.
- ElizabetB1979 (10/5): One night stay with 9 year old daughter - Absolutely gorgeous hotel, decor is beautiful . This has to be my favourite hotel in London as it ticks all the box’s. Great location, rooms so quiet, staff go out of their way to make you feel welcome and there’s an amazing spa. I could not fault it. The little details are spot on and very much appreciated. I’ll return.
- C9208VGhayleym (10/5): A perfect stay that exceeded all my expectations - I had the most amazing stay here for my birthday. From start to finish, my expectations were exceeded. Excellent service, beautiful surroundings and a relaxing and welcoming atmosphere. An extra special thanks to Rudolph whose kindness and wonderful service made my stay even more special.
- michellecD7372OD (10/5): Best Dog Friendly Hotel in London - My husband and l stayed at Hotel Cafe Royal for the first time to celebrate a birthday. And we were joined by our two dogs as well. The hotel is stunning but the highlight for us was how well our dogs were treated throughout the stay. When we were shown to our room, we were delighted to see that they were both given a large dog bed to sleep on, mats with their names embroidered on them, a bag of dog treats, a dog toy each and a goodie bag supplied by Paw Daw of London. All of this and the hotel doesn't even charge for dogs staying! We dined in The Cafe Royal Grill, drank in the Green Bar and had breakfast and all the time our dogs were allowed to join us and they were even allowed to sleep on the furniture. Hotel Cafe Royal were so accommodating with them and it truly made our stay. They also looked after my husband, who was celebrating his birthday, with balloons and a birthday message in the room and a complimentary cheesecake from Cakes and Bubbles and a nod to his birthday at breakfast too. We couldn't fault a thing about our stay and would highly recommend it to everyone.
- 155pierret (10/5): The perfect hotel in the heart of London - Excellent hotel. Ideally located in London for walking around and exploring the city. The rooms are very beautiful, spacious, and extremely comfortable. The staff is truly focused on guests’ well-being. They showed thoughtful touches for my birthday, for example. If I had one slightly negative thing to say, it would be that the savory breakfast dishes didn’t seem to live up to the hotel’s high standards. Otherwise, everything is perfect
- TimboBennett (10/5): Good customer service after a poor initial experience - This is an addendum to my previous review and follows a response from, and subsequent correspondence with, General Manager Eugene Leonard. His handling of my complaint was exemplary. I have faith that he will take steps to address the faults I identified from our original visit. Credit where it is due when it comes to customer complaints handling.
- shelleyw2026 (10/5): Best Hotel Ever...and I am hard to please! - I just stayed at Hotel Cafe Royal with my family for 8 days. I cannot say enough amazing things about this hotel. Check in was seamless.....the room was lovely...and the concierge team was the best that I have ever experienced. Amine and his team at the concierge desk helped us secure tickets to two soccer games, transportation to and from, dinner reservations every night, private tours to some historical sites, and airport transfers. They even took care of shipping some items home for us. Again, no ask was too big and they made everything seem seamless and easy. They truly cared for us as guests and made us feel like family. We are already planningout next visit!
- TimboBennett (2/5): Avoid afternoon tea at all costs - Awful afternoon tea. Where to start? Uncomfortable, small table, warm champagne, random service, horrid cakes and a whopping bill. The worst of London hospitality.
- lydiahi (10/5): Excellent stay. Will be back. - The staff here are incredibly friendly and provide outstanding customer service. One individual truly stood out, Tommy, the genial gentleman who welcomes you and assists with luggage, ensuring your arrival and departure are smooth and effortless. His exceptional service genuinely enhanced my experience. I look forward to returning soon! The breakfast was 10/10! and the gym and spa amazing!
- R19C (2/5): Disappointing - I booked a stay for one night so I could do some Christmas shopping, I made a reservation in the Grill Room for dinner, This turned out to be a complete disaster. The waiter managed to get every aspect of my meal wrong. Wrong sauce for my steak, wrong potatoes, to mention a few. Very disappointing. He even used fowl language stating he had F**K up????
- marion0901 (10/5): Afternoon Tea - We had a delightful afternoon tea to help celebrate a friend’s 40th birthday. The room was stunning , the table linen was beautiful , the crockery was elegant . The sweet and savoury options were dainty and tasted exquisite. Have to say the service was exceptional. To a person, everyone was professional, but friendly and nothing was too much trouble. I just noticed one negative and I wondered if someone in management might comment. When we went to use the toilet , it was down a very dimly lit wooden staircase . No carpet . The staircase and the toilet doors would have benefited from a coat of varnish. There were only two toilets for a dining room of “mostly” women . On entering the toilet there was a small waiting area . Nothing on the walls. Just a small bare room . The actual toilet was very average , and did not even closely match the elegance of the room we had just left . I was very surprised . When I visited again ( 2 pots of tea later ) the basket for dirty hand towels was overflowing and there were hand towels all over the floor . Nothing matched the surroundings in the rest of this very beautiful hotel . It just seemed strange . As stated , we had a delightful afternoon. The birthday girl loved it , so all was good. I just wondered if anyone would like to comment about the only negative part of the afternoon. It baffles me still . Thank you .
- Guide36447434812 (10/5): English men ship and beauty - Hotel Café Royal in London is a stunning blend of historic charm and modern elegance, offering immaculate cleanliness, breathtaking views over Regent Street, and beautifully designed interiors that exude luxury. The service is consistently exceptional, with staff attentive to every detail, and my experience was made even more memorable thanks to David, a waiter who provided personalized care by remembering my preferences and offering thoughtful recommendations. His warmth and professionalism perfectly complemented the hotel’s refined atmosphere, making my stay feel both indulgent and genuinely welcoming.
- 917giladb (10/5): Amazing hotel - This is going to be our default hotel in London. This is by far the best hotel I stayed in. The service is amazing - everyone is trying to make it an incredible experience for you as a guest. The location was great for us - very close to shopping and the street is fantastic. We took the breakfast and it was worth every penny. Rooms were spacious, modern and very clean.
- theojones17 (10/5): October visit - Here last October. The vibe is great! Really amazing. The staff name Anna? Annie? Ann? I dont remember the exact name but she's really proactive and her nice.
- J4094QVbenc (10/5): Amazing lobed this hotel - What a gem - this hotel is amazing! The location, the design the food and above all the staff were some of the best I have ever experienced in a hotel in London - from check-in to checkout it was flawless and you can feel they genuinely care about the guests and go above and beyond at ever opportunity. Would go back to stay again in a flash!!
- muchtravelled001 (8/5): Very good hotel - shame about the bar - Excellent hotel spoilt only by a bad bar. Our room was spacious and very comfortable and despite the busy location there was no noise from the street. Service was great with attention to detail and charm. Breakfast was excellent as was dinner at Alex Dilling. The pool is large enough for lap swimming though the lighting is a little dim. Only the bar failed to live up to expectations. It was crowded, had very intrusive music even early in the evening, cocktails were weak and overpriced anď service not very good. Nearby tables got nibbles but despite being a group of 4 and ordering two rounds of cocktails we got nothing. They the had the temerity to add 15% service AND leave the gratuity line on the bill open! No way was it worth a tip.
- sarasY7564QT (10/5): Amazing afternnoon tea about 5 mins walk from Piccadilly Circus tube station - Treated myself to an Afternoon Tea, in The Grill Room, (the space is very ornately decrated) after doing my last bit of Christmas shopping! Staff lovely and attentive and took my coat and extra bag to their cloakroom, saved having to make sure I didn't have to make sure bag was tucked away under table to prevent and trips. Just the right amountto eat so that I didn't leave in a food coma! Two lovely glasses of Verve Cliquot Rosé champagne. Even had a little plate with a candle and 'Congratuations' piped on the plate to celebrate my final shopping trip! I didn't feel that I had to rush and could have spent the rest of the day there! Arrived around half twelve (although table booked for 13.15) and left just after three. Thoroughly recommend a visit.
- Dasma2 (10/5): Unforgettable girls' weekend at Hotel Cafe Royal - As three adult women traveling for a girls' weekend, we were absolutely delighted with our stay at Hotel Cafe Royal. From the moment we arrived, the experience was extraordinary. This hotel will now be our go-to choice whenever we visit London. The service was exceptional (special thanks to Ricardo, Hiu, Mustafa, and the entire concierge team for their outstanding service, as they warmly greeted us each and every time we stepped foot into the lobby). The entire staff went above and beyond to make us feel welcomed and cared for. The room was luxurious and spacious (we had a junior suite that easily accommodated three adults). The spa was a perfect place to spend a rainy morning, and the afternoon tea should be on your list to experience (we were so full towards the end that we couldn't even make it to the last course, so they kindly sent the remaining food up to our room in the most beautifully displayed way). Our experience was elevated by the expertise of the concierge team. Their dinner and show recommendations were flawless, and they handled our last minute requests with ease. The hotel is easily reachable from LHR via the tube, with a stop located right outside the entrance. The location is perfect for sightseeing and those who want an area full of great restaurants and bars. Thank you to everyone at the hotel for making our trip unforgettable. We are already looking forward to our return.
- oluwatofunmimercya (10/5): Heavenly experience - Just like the name we felt like royalty It was all luxury and cozy. The treatment was as though we were princesses in a royal palace. It was an experience I loved!! I can't wait to go back!!!
- Seaside55982854619 (10/5): First class experience - First time ever at a five star hotel and it met all expectations. The room was spacious, perfectly furnished, and outfitted with the latest technology. The staff refreshed your room every morning and the turn down service was fabulous. The staff accommodated every need - with the doormen offering you umbrellas, water, transport, etc. The only complaint was that they need another bar because the Green Bar is very small. - they used to have a Ziggy Stardust bar but unfortunately that is now a private event space.
- Famille_chabot (10/5): Café Royal London: A Ritual of Elegance and Return - We’ve just completed our third or fourth stay at Café Royal London, and once again, it felt like a seamless return to comfort, refinement, and quiet luxury. Perfectly positioned between Mayfair and Soho — with Regent Street and Piccadilly just steps away — the location is ideal for both exploration and retreat. Close to all London musicals, this time, we attended Oliver! a wonderful show that added to the magic of our stay. We stayed in a Junior Suite, beautifully appointed and thoughtfully maintained. The hotel is impeccable — elegant, consistent, and always reassuring. Upon arrival, we indulged in a massage at the Akasha Spa, a ritual we’ve come to cherish. The pool became part of our daily rhythm, and the gym — spacious and impressively equipped — added to our sense of well-being. Breakfast was generous and delicious, though not included. We also dined once at the Grill, which offered a refined and memorable evening. The service throughout was exceptional — warm, attentive, and genuinely welcoming. Café Royal has become a touchstone in our London travels. We always know what to expect, and what we expect is excellence. We’ll definitely return.
- D1937QMadriennem (10/5): A wonderful relaxing place to stay in the center of busy London - I can only highly recommend this wonderful hotel, not only for it’s great location but for the attention and dedication of every member of the staff, the services provided, the cleanliness and well appointed rooms, the food and service at breakfast, the cafe grill restaurant and cakes and bubbles and last but not least the amazing spa area and their treatments. Will definitely stay there again 😊
- chrclu1 (10/5): Spectacular London hotel - 160 year old building transformed into a modern hotel, yet keeping the charm and ambience of the past. Beautiful rooms with modern conveniences. The staff makes you feel welcome and is very friendly, informative, and knowledgeable. Perfect location on Regent St. next to the Piccadilly tube stop and minutes from shopping and the West End. This will be my go to hotel on future visits.
- TrailBlazer53697 (10/5): Super hotel in a prime location - The Hotel Café Royal is in a great location on Regent Street and is perfect for a weekend getaway with the family. The service is friendly and professional, and the rooms are also very nice and modern.
- 361yujinj (10/5): Best hotel in London! Cafe Royal❤️ - Cafe Royal was the best ever in London! I just liked the hotel from the Lobby to the room. All were perfect, I also enjoyed the spa and massage. It was perfect day for my husband birthday celebration! Highly recommend! 👍👍😍
- I1679CXianm (10/5): Fantastic times - Cafe Royal never disappoints! Such an amazing, friendly and professional place. Visited many times and this was for our 33 years anniversary and last night was just superb. They decorated the room with balloons and rose petals, writing lovely messages on mirrors and a very nice bottle of champagne. Many thanks you made our anniversary celebrations special.
- DayTrip16459691319 (10/5): A truly unforgettable stay at Hotel Café Royal, London - A truly unforgettable stay at Hotel Café Royal, London I was in Paris for Fashion Week and had always dreamed of visiting London, so I decided to extend my trip—and I’m so glad I chose Hotel Café Royal. The location is absolutely perfect, right in the heart of the city. My room was beautiful, comfortable, and filled with thoughtful amenities. Breakfast and dinner at the stunning Red and Gold Room were truly exceptional — elegant atmosphere and delicious food. On my last evening, I stopped by the Green Room for drinks, where Dani from Argentina and Keyla from the Dominican Republic treated me with such warmth and kindness. Their service made my night even more special. Thank you to everyone at Hotel Café Royal for making my London trip so memorable. I enjoyed every moment, every detail, and I can’t wait to come back. Outstanding service all around — 5 stars! 🌟
- laurab1965 (10/5): A fantastic stay in one of our favorite cities! - My husband and I loved the hotel. It's beautiful and the staff was amazing. We were upgraded and our room was wonderful; my guess is that even if we were't upgraded it would have been lovely. The location is perfect- near Soho, Marylebone and St.James/ Green Park.
- chrisgC9500KR (10/5): Unlike any Hotel I have Stayed at Before - For reference, we do not often stay in luxury hotels, so I don't have a lot of experience with hotels of this caliber. Also, we booked this hotel on credit card points. That said, this was, by far, the nicest hotel my wife and I have ever stayed at. Before arrival, I had emailed the front desk letting them know that it was my wife and mine's honeymoon, and asking if they had a laundry service (we were on the back half of the honeymoon and were hoping to do some laundry). The front desk emailed me back within a few hours with a response to that question, as well as asking what time we'd be arriving to ensure they were ready for us. I was impressed with the speed of their response and happy with the response itself! By the way, for future readers, they DO have a laundry service here, with current pricing ranging from ~8GBP to ~50GBP per garment. From the moment we walked in, we could tell this was going to be an experience different to anything we'd done before. The lobby is NICE! It smells great inside, and everything is immaculately clean. I never saw any lines form in the lobby, and the front desk people were always happy to help. At check-in, we were given 2 complimentary glasses of champagne (Veuve Clicquot), which was followed up by a tour of the property by the attendant that checked us in. We were awestruck by how nice even the elevators and hallway were at this hotel, and this was all before we even entered the room! On the topic of the room... The hotel upgraded us to the nicest hotel room I have ever set foot in. For context, I had booked a "Grand Deluxe" room - which was all we figured we would need since we are active travelers and like to be out of our room seeing sights and doing activities. Unbeknownst to me, and maybe due to a combination of both booking through Chase Travel (this is a "The Edit" hotel) and me having told them it was our honeymoon, we were upgraded to the "Regent Suite"! This means we went from a ~400sq. ft. single-bed room to a 969sq. ft. suite, complete with 2 bathrooms, a sitting area, an entry way, and a massive bedroom with a king-size bed that overlooked Piccadilly Circus and had a great view of Big Ben and the parliament building in the distance. Needless to say, our jaws dropped as we were being showed around the room. After entering, we found another complimentary BOTTLE of Veuve Clicquot on the table for us, as well as an assortment of fruit and some chocolate (this may have been due to booking through The Edit). We shared this bottle with some friends later that day. The primary bathroom in the room was the nicest I've ever seen at a hotel - it must clock in somewhere around 150 sq. ft.. It had 3 separate rooms - one with the toilet/bidet, one with the sink/hairdryer, and one with the shower/bathtub. It also had heated floors! The secondary bathroom was what I would call a normal hotel bathroom (albeit made of luxury materials) - it had a sink and a normal toilet. We actually weren't even aware this bathroom existed the first night of our stay, because it was somewhat hidden into a wall, and boy was it a surprise when we found it! Also included in the room (in the entryway for us) was a Nespresso machine that had complimentary pods, so you could brew your own espresso in the room, and any used pods would be refilled by housekeeping. There is a minibar in the room, but we didn't end up using any of its amenities since many of the bottles were pricy. The beer and water in the minibar, comparatively, were not too expensive, about on par with a nicer restaurant in London. In each room, there is a tablet next to the entry way that allows you to control the lights in that room, and to turn on/off all of the lights in the suite, as well as turn on/off "do not disturb". In the sitting area and bedroom, you are also able to control the curtains. The bed in the bedroom was quite comfortable and was huge. We were given a bottle of sleep spray for our pillows. There was a large TV in both the bedroom and sitting area. If I had to find ONE con in the room, it was that the TV selection wasn't anything special, and that the interface you use to control it felt dated and not nearly as luxury as the rest of the hotel - but I understand this is pretty common at every hotel, so I will not remove a star for something this unimportant. We did not use the spa as part of our trip, but we went and checked it out, and it looked very nice. We may have missed out on going for a swim while we were there. All-in-all, this was a magical trip that my wife and I will never forget - it rounded off an incredible honeymoon and I was extremely pleased with the service and amenities at this hotel. I highly recommend this hotel for couples on a honeymoon or anyone that wants a nicer hotel experience.
- melissa (8/5): - The hotel was stunning with wonderful amenities, restaurants, and rooms. However I’m giving 4/5 stars as we ran into several issues checking in. We were not initially given the room we reserved. Later we were told we could upgrade to a better room for a fee - which we did. Then we had to wait 3+ hours to move into that room and were told not to unpack from our previous room - so we sat around for 3 hours waiting on our room to be ready and it kept getting delayed which ultimately made us late for reservations we had. When we moved into our ‘upgraded room’ it was the exact same room layout that we had just been in. The staff member in reception who coordinated all of this mislead us into believing we were being upgraded to a larger better room when in reality it was the same room with 2 beds. The entire situation was upsetting, stressful, and delayed us from plans we had made.
- bautong13 (10/5): Exceptional service made for an amazing stay - We had a wonderful stay at Hotel Cafe Royal. The room was beautifully appointed. The central location was extremely convenient. We had afternoon tea in at the Cafe Royal Grill, which was delicious and possibly my favorite out of all of the places that I have tried in London. They even had a vegan option, which i was grateful for. What really made the stay, though, was the exceptional service. John, the late night concierge was extremely helpful. Two nights in a row, he assisted us in finding a place to eat late at night after attending the theater. We were there during the Tube strikes, so it was difficult to get a taxi. Therefore, on one of those nights, John even offered to have a staff member of the hotel walk us to the restaurant, and it was not just down the block. It was a 15-minute walk away! Thank you, John, and the rest of the staff for making our stay a memorable one. We look forward to staying at Hotel Cafe Royal again in the future when we return to London.
- Odyssey39135408575 (10/5): Genuine Top Tier Service - Wow! Wow! Wow! There’s so much to say about hotel cafe royal! London was the final leg of our 2 week trip, and I booked Hotel Cafe Royal for 3 nights. We just happened to be celebrating our anniversary, so you know I had to make it special. I called the hotel and spoke with Marcella. I let her know it was our 15th anniversary. I asked if she could have flowers and a bottle of champagne put in the room. She politely let me know she would speak with guest relations, and they would be able to fulfill this request. I called back the following day to confirm and Marcella remembered me and our anniversary (it’s the little things!). We arrived at the hotel at around 9:30p. We were greeted by Michelle at the front desk with a big smile and enthusiasm! She was so friendly. Michelle poured us each a glass of champagne as we checked in. She gave us the run down of the property. Andre took our bags to our room. Michelle gave us a tour of the property and then took us to our room. That is when my jaw dropped. They upgraded us to a suite. The room was immaculate and beautifully decorated. We had a living space in the entry way. A long hallway and a large bathroom decked out in huge marble subway tiles. The room was beautiful .The hotel staff wrote some really sweet words for our anniversary on the entry mirror. There were two beautiful flower arrangements and rose petals placed in the living area and bathroom. Next thing you know a knock on the door came and we were delivered a bottle of champagne, chocolate covered strawberries and chocolates. They really went above and beyond and set our anniversary out on the perfect note. I had made a bunch of reservations, but Michelle let us know that the concierge could take care of any of our needs. I booked with Amex so our breakfast was complimentary. The food was really good. Try the full English breakfast, but read up on black pudding first lol. Brianna was awesome as our server both days. The manager, Gaudi, offered to open early before our flight to serve us breakfast. She was so sweet! The service here was unmatched and it was genuine. The staff were genuinely friendly and concerned about your comfort. We ran into David our last full day. He was the doorman. He booked us a car to the airport at 7am the following day. Sure enough the car was there right on time. Big shout out to Michelle! She was so kind to us and set our trip off on the right foot. Every evening we’d come in she’d greet us with a smile, remember our plans for the evening and ask how things were. Thanks for the top tier service! We will be back next year! Oh and the hotel is awesome too! Great decor, rooms, restaurants and an amazing spa! You can’t go wrong booking here on your trip to London. It’s right in the mix of everything in soho. If you like to shop and want to see the sights this is your happy place! Once again the service takes it over the top! … and I’m hard to please lol
- 385danad (10/5): Felt Like Royalty - It's rare for me to write hotel reviews these days but have not been this compelled to do so until staying at this luxury hotel this past month. I am a long time visitor to London (one of my favorite cities in the world!) but have not returned until this past September after many years. I wanted to stay somewhere luxe, close to incredible shops and restaurants, and had top notch reviews. I chose wisely. The welcome begins when you pull up and the lovely doorman springs into action. His smile and jovial stance led us into the lobby where we were welcomed by the sweetest gals at check-in. Thank you Willow for the outstanding double upgrade to the Westminster Suite. Lucy and Rodolphe were also an imperative component to our warm welcome at reception. Funny, sweet staff and you have to love the cuplets of champagne you are offered. Nice touch! Now, onwards to the suite....WOW. Willow accompanied us to this magnificent suite with an incredible view and all the bells and whistles you'd come to expect from a hotel of this caliber. This included a welcome gift with champagne, fruit, chocolate, etc. I've never felt so looked after. Later that evening we met the concierge John who offered us "The Bentley" to drop us at a great italian restaurant he'd recommended. Upon our return, he also led us into the Green Bar where he took care of our nightcap. Unheard of. You'd have thought we were royals with the treatment we received. Another evening we had the pleasure of meeting another concierge there, Mo, who was equally as charming. The included breakfasts (booked through AMEX Platinum FHR) were fresh and delicious. We don't usually indulge like that in the A.M. but who could resist? We were there for 3 nights but decided to come back again on our way back from Croatia to London for 1 night prior to flying back to Los Angeles. We could've stayed closer to Heathrow but wanted to experience this hotel again. The entire staff we encountered, plus the Assistant Front Office Manager, Nikhil Jadhav, have 100% guaranteed that we will be back very soon as this experience was one of the finest I've ever had at any hotel, anywhere in the world. When the hotel becomes the reason for the destination, you know without a doubt, you've got a Winner!
- Giuliano (10/5): - Upon our arrival the doorman greeted my wife and I by name. That was confirmation that we are valued as guests.
- Maripal7 (10/5): Delightful experience - I went to an event at the terrace and i was blown away from the following(in no particular order): 1.view 2.food/drinks - everything was so absolutely delightful 3.service - extremely welcoming and kind Thank you cafe Royal!
- pestman (8/5): Great location for everything! - Stayed 2 nights at this hotel over the 4th of July weekend. The hotel is very well appointed rooms and the breakfast is superb! It is walking distance to most everything that you can possibly want. The only negative was our checkout experience. Not only was the room not ready at 2 pm, 3 different receptionists talked to us telling us the room was about ready within a span of 10 minutes. A luxury hotel of this caliber shouldn't be passing their guests around multiple people especially at check-in! There should just one point person handling everything and making sure the check-in goes smoothly.
- Chau Yu Jing (10/5): - The hotel facilities are first class, true to their rating of a 5-star luxury hotel in central london. All places of interests like Oxford Street, Soho, Chinatown, Covent Garden, is within walking distance. The location is super busy but at the same is very quiet. Their staff are wonderfully warm and welcoming and they always try their best to make sure you have what you need or you know where you're heading. Truly impressive and impeccable services - rates are expensive but the services you get here is worth every penny.
- Urja (10/5): - Fanatic 5 star hotel with spacious rooms and attentive staff.
- EasyRider7 (10/5): Perfect in every way - As per the other reviews - absolutely great in every way. Now our chosen hotel for London stays! All the staff were wonderful especially Shravya who was most concerned when I said that I had twisted my ankle in an earlier stroll on Regent Street. The concierge team were great but so was Ben in reservations! Do not hesitate in booking a stay here - you will not be disappointed!
- leorapl (10/5): Great Hotel - as always great service , great rooms and all other facilities. the location is very convenient and central . very good concierge services. good breakfast.
- vmadhvani (10/5): Exceptional Stay at Café Royal – Service, Style & Location - Stayed for 3 nights at the Café Royal and was thoroughly impressed. The attention to detail and service were exceptional from start to finish. We were upgraded at check-in to a Grand Junior Suite with a balcony overlooking Piccadilly Circus — a rare and memorable view. I had booked through Amex Fine Hotels & Resorts, and all the perks were honored: complimentary breakfast, room upgrade (when available), and a 4 PM late checkout, which was especially helpful with a late flight. Location-wise, it doesn’t get much better if you’re planning to spend time around Regent Street, Mayfair, or SoHo. Everything is walkable, and shopping and dining options are plentiful. The only thing to note is the crowds around the hotel. Being right on Piccadilly Circus, it can be hectic at times. But once you step inside the hotel, it truly feels like a calm sanctuary — elegant, peaceful, and beautifully appointed
- Jose (10/5): - One of the nicest Hotels I have stayed in around the world!
- SallyT103 (10/5): A special Birthday stay! - We came to Café Royal to celebrate our son’s 18th birthday and once again we’ve had a truly lovely stay.From the moment we arrived, the whole team went out of their way to make us feel welcome — as they always do. A big thank you to Ariu, Hemali and Johan in Guest Relations who were amazing. They helped us plan everything beforehand — our son Danny is autistic and a huge Disney fan, there were Disney decorations in the room, a birthday cake, and we were even kindly upgraded which was such a thoughtful touch. Danny was over the moon, he thoroughly enjoyed the views over Regent St and Piccadilly Circus! The hotel itself is always spotless and so well maintained. Attention to detail here is second to none. We’ve stayed at a number of five-star hotels in London over the years, but Café Royal really does stand out. The service is consistent, warm, and personal — and you genuinely feel like a VIP from the moment you’re greeted outside to the moment you leave. We’re already looking forward to our next stay. Thank you all so much!
- Opinioned_traveler (8/5): Working out the kinks - The hotel is very nice. Our room was comfortable and clean. The location is convenient. The breakfast was awful almost not edible with not fresh scrambled cold eggs and cold toast and mostly inattentive staff and waiters who did not know what a cafe o lait is. I would consider staying here again because the accommodations are so nice but the breakfast gives me pause.
- Susann206 (10/5): Totally Wonderful - This is a wonderful hotel with exquisite service. The staff are so friendly and helpful and seem to anticipate your every need. When we checked in, we were greeted with a glass of champagne in the lovely lobby. Our rooms were comfortable and quiet. The only things that would improve the rooms are that there was no convenient electrical plug for hair dryers or curling irons, so I had to put it on the floor and stand outside the bathroom in order to use it by a mirror. Also, like many other hotels, this one is following the trend of spraying scent in the rooms and having one of those horrible scent bottles with sticks in the room. I didn't find it right away as it was in the bar area, but as soon as I did, I put it in the hall. I'm not allergic to these, like some people, but they make me feel a little nauseous. Breakfast was included with our reservation, and the choices were great. I would go back to the Hotel Cafe Royal in a minute.
- 923octaviam (10/5): Remarkable and instagramable - Cafe Royal Hotel is a treat in the heart of London. From the exquisite doormen welcome to the outstanding room, amenities, and restaurant experience, the experience is not only remarkable but instagramable. I would highly recommend this property as a first in class hotel.
- airbase84 (10/5): Incredible luxury hotel! - An incredible hotel from the moment you arrive to the moment you leave. The staff are so welcoming and professional and nothing is too much trouble. Everyone was also so kind to our children, speaking and acknowledging them too. Our room was a suite, overlooking Piccadilly. Yes, it was expensive but did not disappoint! Wow factor from the moment we stepped in the room and everything was well thought through and everything we needed was provided. Bed delightfully comfortable, bathroom so luxurious (possibly the biggest bath I’ve ever seen!) and great black out curtains and soundproofing. Great night’s sleep - they even left pillow spray to use. For the children, there were lots of thoughtful touches - welcome packs and gifts, their own sized slippers and dressing gowns. Nice beds for them - not terrible ones like a lot of hotels. The spa - wow! It is genuinely breathtaking walking downstairs into the underground spa - very special. Relaxing atmosphere and comfortable beds. Family swim times too so you can enjoy the pool but knowing adults will have peace at other times. The concierge were extremely helpful and booked our restaurants for dinner each night - fantastic recommendations, thank you! The bar was lovely - we sat outside in the summer sun in the outdoor area and it was delightful and for the centre of London, a really nice chilled atmosphere. The whole experience made for a wonderful family break to London! Next time we’re back in London - we’ll be back for sure! Cannot recommend this hotel enough.
- graceaQ3385WX (10/5): Exceptional Service and a Seamless Stay in the Heart of London - We recently stayed at Hotel Café Royal and were genuinely impressed by the level of service and care throughout our visit. We arrived earlier than the standard check-in time, and while our room wasn’t quite ready, the team kindly offered us a temporary room to freshen up — a thoughtful gesture that was much appreciated after our travels. The hotel itself is beautiful, with a perfect balance of classic elegance and modern comfort. Our room was spacious, quiet, and beautifully appointed. The central location made it easy to explore the city, with shopping, dining, and major attractions just steps away. A special thank you to Karim and John from the Concierge team, who went above and beyond to assist us. They even offered us a stroller for our 2-year-old, which made exploring London so much easier. Their kindness and attention to detail truly enhanced our stay. Every interaction, from check-in to housekeeping, felt warm and personalized. Hotel Café Royal delivers a luxury experience with genuine hospitality — we look forward to returning!
- twofussyfoodies (10/5): Fantastic hotel, location and staff - We stayed for 6 nights in a deluxe room grand. This hotel is centrally located, walking distance from everything. We loved the layout of the room and the modern design. The bathroom was really nice, all marble. The cheesecake that is the speciality from Cake and bubbles downstairs is fantastic - we ate it twice, really worth a visit. The concierge are really helpful, happy to suggest alternative ideas for activities. We recommend the Cartier exhibit if you visit while that is showing. We just loved our stay here - the hotel was quiet, modern, clean. The housekeeping staff were great. We placed a dry cleaning request and that came back by 7pm no problem. We would stay here again and have already started thinking about when we can return to London and this hotel!
- Navigate63138280367 (4/5): Fall from glory and outright discrimination - Discriminatory practices and fall from glory. I have stayed here many times only to have my last stays canceled for reasons that can only be described as disability violations. Although there are some aspects of this hotel that are outstanding, the overall experience has turned out to be very poor after having spent many tens of thousands of pounds with them. I am pleased to see that some of their better staff have moved to other hotels in London, and recognise me on arrival at their current properties. They have some good staff, for sure, but the core is rotted and there is no fixing that. Sadly I will not be going back after all my visits over the years, but happily there are many, very many, good places to stay in London.
- janemX7383GX (10/5): An Amazing Venue for a Business Meeting or Conference - The events team at the hotel had just days to accommodate a group of 16 of us for a 3 day business meeting due to the unexpected cancellation of another venue. Danielle Holder and her team did not disappoint and my delegates all commented that the venue, the service, the staff, the meeting rooms, the food were amongst the best they had experienced. A special mention for the events team: the two Michaels, Ana, Christina and Ollie all of whom applied an incredible attention to detail. Nothing was too much trouble and the level of professionalism they displayed truly was first class. Add to that the standard of the hotel itself, there really was nothing we could fault and we will definitely return.
- candyctct (10/5): History with modern luxury - I just stayed the weekend to try this historical property steeped in history. The spa is off the charts in terms of gorge pool and jacuzzi and steam rooms They offered complimentary fitness classes with great instructors Rooms modern and luxe The grill room is opulent and takes you back in time with tremendous food Great staff everywhere Champagne upon arrival And more It’s you like a tip to the past and really feel London but with fantastic amenities Go!!
- Paradise65898403057 (10/5): Hotel Café Royal: Where Hospitality & Service Still Feels Like an Art Form - TL;DR: review: True hospitality isn't dead and Hotel Café Royal proves it.Our 15th anniversary stay at Hotel Café Royal was everything I hope for in an aspirational, spoil-you-rotten, live-like-a-celebrity trip. From the junior suite upgrade and thoughtful anniversary treats to the exceptional concierge, luxurious spa, and even small touches like high-quality toiletries and flawless turndown service—every detail exceeded expectations. FULL review: From the moment we arrived, the service felt both effortless and extraordinary. Anas, our luxury transport driver, set the tone with his warmth and professionalism—AND kindly saw us back home on our return airport transfer, as well! Johan greeted us at the door with a genuine smile and clear enthusiasm for the hotel’s history—giving us a thoughtful tour and introducing us to our room. Andros handled every door and every bag with a smile, making us feel instantly cared for. On departure day, Mustafa managed our bags, transfer, and final details with impressive diligence and precision—keeping us perfectly updated on the timing of our luxury car service and making sure everything went off without a hitch. We were thrilled to be surprised with a complimentary upgrade to a junior suite as an anniversary treat. Romantic sweets were waiting for us—along with fun Ascot-themed confections that made us laugh. The room itself was another reason we chose Hotel Café Royal—I fell in love with the playful, swinging 60s vibe of the wood-paneled suite, which made me feel like a mid-century superspy living my best glamorous London life. The minibar snacks, especially the indulgent candied nuts, were such a treat. Room service exceeded every expectation—the Thai veggie green curry and Japanese chicken sando were sensory delights. Breakfast was equally memorable, with a scrumptious bircher muesli and refreshing carrot and green juices that felt like just what we needed to start the day right. The Akasha Spa was another highlight—luxurious and deeply relaxing. I had an amazing deep tissue hot stone massage that left me completely restored, and the lovely dry hammam was the perfect way to unwind afterward. Plenty of amenities, flawless daily cleaning and turndown, and YES even two-ply toilet paper! I may sound silly, but the fact that Hotel Café Royal doesn't cheap out on even the smallest details highlights their commitment to your comfort. The in-room shampoo, conditioner, and body wash were all high quality—none of that overly drying stuff so many hotels still use. So many places have cut corners or scaled back post-pandemic—avoiding turndown service, limiting housekeeping, stocking fewer in-room snacks, or swapping out linens and toiletries for cheap alternatives. Hotel Café Royal did the exact opposite. They leaned all the way back into the art of hospitality, reminding us what great hotels used to be… and proving it’s still possible when a property really cares. The concierge team went above and beyond—securing last-minute Michelin reservations, handling every random question and request with patience and care. I probably didn’t need to plan an itinerary at all… theirs would’ve been better anyway. I love booking what I call “aspirational” vacations—where I pretend to live like a celebrity for a few days. Hotel Café Royal made that whole dream feel completely real. They treated us like royalty and made this anniversary more magical than we ever could have hoped for!
- 991nazg (10/5): Highlight of our summer holiday – A True London Gem - Our family stay at Hotel Café Royal was simply outstanding from start to finish. This isn’t just a hotel—it’s an experience in luxury, warmth, and true five-star hospitality in the heart of London. The location is unbeatable—right between Mayfair and Soho, steps from Piccadilly Circus and Regent Street—but what truly sets Café Royal apart is the exceptional staff. We’ve traveled extensively, and we can confidently say this was the best concierge team we’ve ever encountered. They were knowledgeable, proactive, and incredibly thoughtful—offering fantastic recommendations for family-friendly restaurants, activities, and even helping us secure last-minute reservations. And we must mention the best bellman in London—kind, professional, and always ready with a smile and helping hand. From assisting with our bags to making our son feel special and welcome, he was a standout and a highlight of our stay. Our suite was stunning—spacious, beautifully designed, and incredibly comfortable for a family. The attention to detail was second to none, from luxurious linens to the thoughtful welcome amenities for our son and my husband and I (Veuve Clicquot Champagne). It was a perfect balance of modern elegance and cozy retreat. Dining at the hotel was a treat—every meal was delicious, beautifully presented, and served with grace. And the spa and pool were the perfect way to unwind after busy days exploring the city. Hotel Café Royal delivers true luxury with heart. It never felt stuffy or overly formal—instead, it was warm, inviting, and incredibly family-friendly while still offering all the glamour and refinement you’d expect from a world-class property. We left with unforgettable memories and full hearts. Our family can’t wait to return. Thank you, Café Royal, for setting a new gold standard.
- LAURIE (10/5): - Absolutely beautiful hotel. Wonderful tour of hotel and property upon arrival with welcome drink which was a lovely touch.
- Maria (10/5): - Outstanding in every way! The staff couldn't be friendlier, professional, and courteous! Highly recommend
- Pioneer52683740317 (10/5): Exceptional Experience at Hotel Cafe Royal - I recently stayed at Hotel Cafe Royal in London, and I am compelled to share my wonderful experience, particularly due to the incredible service provided by Mr. Von. This was my first time at this hotel, as I usually stay elsewhere, but Mr. Von's exceptional hospitality truly set this visit apart. He was genuinely kind and helpful throughout my stay, making me feel valued as a guest. Thanks to his efforts, I was able to secure a fantastic upgrade at a very low cost, significantly enhancing my experience. I also want to thank Mr. Valentin for his assistance with the upgrade. Together, these two gentlemen made my stay not just enjoyable but truly remarkable. Hotel Cafe Royal exceeded my expectations, and I can't wait to return. A heartfelt thank you to Mr. Von for making my stay so special—I highly recommend this hotel to anyone visiting London!
- Donald (10/5): Always Great! - One of my favorites period
- Valerie (10/5): - .
- wl296 (10/5): Great people and great location and wonderful rooms - Just checked in a few hours ago. Front desk was so nice and accommodating. My wife has MS and they accommodated her very well at the hotel. It’s got a great location. Von Dimson , who is at the front desk made everything work really well for us. And the rest of the staff worked very nicely. They help make your stay wonderful. The room is wonderful with a great view of region Street Definitely worth a stay with a wonderful location next to Piccadilly Circus close to the theater district Regent Street and Bond Street
- Tamar (10/5): - The hotel is beautiful, and the staff were wonderful and very attentive. Room was amazing. great area, right on Regent near underground and shopping yet very quiet inside. Can't wait to go back next time we are in London
- Anish (10/5): - Top notch service and facility. Every staff member we encountered was amazing. Amenities great. Spa amazing. And best location. Been a Ritz fan for years but this easily rivals it!
- JMSolomon (10/5): Amazing Stay in Central London - We had an amazing stay at the Hotel Cafe Royal. It’s a really interesting hotel. The lobby and common spaces are very traditional, while the hallways and rooms are very modern. The bar and dining room split the difference, being devoted to British Rock, especially David Bowie. I was astonished to hear a track from the 801 live album playing at breakfast one morning- that’s a deep dive. The concierges were amazing. They went far above and beyond, wrangling last minute restaurant reservations, making sure that we were squared away with our Uber, etc… The room was very modern. It was dead quiet, you couldn’t hear a thing from the outside world. There was a Nespresso machine in the room that came in very handy. The only minor negative was the lighting system. It was dark in our room, even with all of the lights on. It was hard to maneuver from the bed to the bathroom in the dark. Every night I left the bathroom lights on and they turned themselves off at some point. A couple of more lumens in the top and a night light would be appreciated. The hotel’s location is fabulous. It’s walk to many of the major attractions in London. There’s a convenient bus that from near the hotel to Harrod’s and it’s a 10 or 15 minute walk to an Uber Boat, which is a fun way to get to the London Neidfe and Borough Hall. We were upgraded and had breakfast included. The dining room is lovely and the staff were very nice and accommodating. Prices are a bit steep, but it’s a nice place for a leisurely meal. The Hotel Cafe Royal will be our go to place the next time that we visit London.
- P8407FAjenniferb (10/5): Fantastic location, amazing food and service, comfortable rooms! - This lovely hotel was the perfect haven for our family of four during London Marathon weekend. They went above and beyond to ensure we were comfortable and well fed, including thoughtful gift bags the next before the race! Our package included breakfast every morning, which became a highlight of the entire trip. I have NEVER tasted fruit as sweet or flavorful...and whoever is making their pastries must be straight out of France because you can't tell the difference. It's a fantastic location, literally one block away from Piccadilly Circus station and an easy walk to many parks. Our family enjoyed walking up and down Regent Street, and Soho and West End are blocks away. I personally loved the historical details in the building, it was a delight from top to bottom! You won't regret staying in this fantastic hotel, the staff will not rest until your needs are met. We felt so thankful and lucky to be able to stay here!
- Russell (6/5): - Very nice hotel in a great location. Staff not extraordinarily welcoming/friendly but competent. Amazing spa, but not value for money even at the luxury end of the market. Lots of hidden additional charges like a daily ‘service fee’ of £43. Which is a lot top of an already luxury price tag. Requests for gratuity on top of an already included service fee for food services.
- Myriam (10/5): Excellent stay - My sister and I had an amazing time at the hotel. Everything was perfect. Everyone was very welcoming great team!
- CynthiaT1674 (10/5): Amazing Easter weekend getaway - My family and I had a great stay at the Hotel Cafe Royal over the Easter weekend. Firstly, the location is unbeatable, close to shopping and lots of restaurants and Chinatown. The hotel was beautiful, the room well appointed and the housekeeping immaculate. The concierge and front desk services were also great, with utmost attention paid to their guests. There were many surprises for us during the Easter weekend, which greatly delighted my 3.5 year old! We were delighted with Easter eggs and hot cross buns delivered to the room, making our Easter extra special. My girl was most excited with the events held at the kids room, with a special appearance by an entertainer on the Easter weekend as well as a fun experience with decorating Easter eggs with a pastry chef! She was thrilled to visit the kids room each day after our day out. Kudos to the hotel for making the stay so special for the kids! Though there was a little hiccup with a misunderstanding on our last night, the management team reached out to us promptly with sincere apologies, which we appreciated. We would definitely stay at the Hotel Cafe Royal again when visiting London!
- 200jeannettel (10/5): Five stars - Beautiful hotel with very cool elevators. Convenient location near soho, shopping, Buckingham, gardens, etc. Top notch service and very friendly staff. Beautiful modern rooms with marble bathrooms and very comfortable beds. Breakfast was delicious as well! Highly recommend!
- 475moussad (10/5): Amazing 10/10 - Truly amazing experience! If you want to spend a night in london it’s the place to be, amazing service, impeccable attitude of the whole staff! Truly amazing! Special mention to the server Jey, who’s been amazing and knowledgeable! To Jean and to the “Turkish driver” sorry if I don’t have his name.
- DrLighting (10/5): Excellent Hotel, Will Repeat!! - Hotel is spectacular. Service was excellent, they greeted us with a bottle of Champagne which I thought was very nice touch. We had 2 rooms, what I did find a little funny was the other room they provided a small bottle of Champagne. Why the disparity? idk.. they claimed it was because it only had 1 person in the room. Besides that minor detail, everyone was very helpful, hotel was clean and bar staff were amazing. Location is also top notch, literally in the middle of Piccadilly, we had Uber available within 2 minutes, taxi, and train station nearby.
- MoSoBeBa (10/5): Fantastic Hotel at absolutly best location - The location of the hotel is just perfect. At Piccadilly Circus / Regent Street. Many things to do and see in walking distance. Excellent service, everybody is just very nice and helpful. Service at it's best! Very nice modern rooms. The spa is perfect to relax after a long sightseeing day.
- AXnTI (10/5): Unforgettable Experience in the Heart of London - Hotel Café Royal is a true gem in the heart of London, perfectly located on Regent Street near Piccadilly Circus, Soho, and Mayfair. The service is outstanding—engaging, warm, thoughtful, and always professional. The rooms are modern, elegant and spacious, blending historic charm with modern comforts. The standout feature is the Akasha Holistic Wellbeing Centre, featuring a stunning large pool, a top-tier gym, and a serene spa that’s perfect for unwinding after a day in the city. With fine dining options, including an award-winning restaurant and a delightful afternoon tea experience, Hotel Café Royal offers a luxurious and memorable stay in one of London’s most iconic locations.
- 672privatea (10/5): Tip Top Wonderful Visit - This place is gorgeous and polished to perfection. Wonderful atmosphere, food, activities, Each person was incredibly thoughtful and responsive. If it was not such a sizable enterprise it could almost been a visit to someone remarkable's warm personal habitat. Beds and rooms are glorious.
- takeaboattakeatrain (10/5): 5 spectacular days in the heart of London, with glorious accommodations , food and amenities! - What an extraordinary hotel! Common areas are architecturally STUNNING, rooms are modern marvels, with gorgeous marble tubs, food is better than EXCEPTIONAL and the staff were always anticipating our every wish! We were IDEALLY SITUATED to walk around the city, and were offered the 'house car' when available. I came for a trip with my sister, but am already beginning to plan another trip for my husband and me. Can I give it TEN STARS? 😃
- Pioneer61277569433 (10/5): Peaceful retreat amongst the busy streets of Central London - Excellent service from all members of staff, including concierge, reception and housekeeping. Breakfast was delicious, with a generous menu The spa facilities were 10/10 with a hammam, jacuzzi and sauna A calm and enjoyable weekend away in the centre of London
- C5351DSstacyh (10/5): 100% Perfection! - The stellar staff was out of this world! They welcomed us with the warmth of old friends and made the impossible, possible. They customized the suite for us by adding a breakfast table and chairs. So accommodating! They got us dinner reservations at the most sought after places. They created an itinerary for us based on our desires. They made it all look effortless! They even arranged a car and drive to get us to Cardiff for a musical concert and dinner. The bathroom was fabulous! The large marble bathtub.is the best one I’ve ever been in! I can’t imagine how a hotel experience could be any better than what I experienced at Hotel Cafe Royal. I will definitely return!
- Georgia (10/5): Perfection personified - I love this hotel. We received a warm greeting from Von upon arrival. He remembered me from last year. It made me feel very special. I know how busy your hotel is. Von showed us all around the hotel, spa, and our room. He is such a professional and takes pride in the hotel and his work. Everything is always perfect from everyone. I can’t wait to come back! Thank you for such a lovely stay.
- Freedom33500295038 (10/5): Our new “home” in London - A great hotel in a great location! We have been looking to find our “home” in London and I suspect this could be it. You arrive in the beating heart of London, you are greeted with warm welcomes and a glass of champagne. We were booked into a Junior suite and it was a great space for London with a huge welcome lobby. We were celebrating a birthday and the hotel made sure they stepped up. Balloons, decorations, sweet treats and champagne waiting. The room was well appointed and comfortable, with great room controls. This room is well kept and maintained. Breakfast was attentive and tasty, this is so often where London hotels fall down, this did not. We did our usual shopping and for once it was no taxi back to the hotel but a short walk. We would recommend and return.
- misskarina1976 (10/5): Perfection - This was our first stay and it was a trip to celebrate my husband’s 50th birthday. The staff and service was absolutely amazing - they went above and beyond, upgraded us to a junior suite, celebrated us and made every single minute special. We loved it so much, we’re staying again in June for our 25th anniversary. The location is perfect, staff and service amazing and the room was absolutely beautiful. We can’t wait to visit again!
- dj526 (10/5): High Tea - lovely - Lovely setting, attentive staff & a fabulous afternoon cream tea. The sandwiches & cakes were great. A choice of many teas & free top ups of food & tea throughout. They even gave us a little extra treat for our birthdays. Thank you & well done chefs & staff
- John Czerwein (10/5): Must stay - This hotel was amazing! The staff, decor, rooms, restaurants, everything was incredible! We plan to stay here again! We just wish it had more available kids hours for the pool!
- 506Z (10/5): Outstanding - Eating in the Cafe Royal Grill is an absolute pleasure. The decor is second to none and is a wonderful venue for business or romantic meals. The staff are superbly trained and it shows; attention to detail is their mantra. Highly recommended.
- YosefL (10/5): The royal hotel - It’s not my first visit at the hotel I have to admit the hotel maintain its standards a top luxury in London .the service is outstanding .the food quality like a three star Michelin . Staff very kind and will go out of his way to satisfy you. Very clean and comfortable.
- Amit (10/5): - Great hotel with 5 star treatment
- Neil (10/5): - Fantastic hotel with first class service
- Brett Arthur (10/5): - All I can say is this hotel was amazing. The service is above and beyond.
- Stuart (10/5): - awesome hotel in an incredible area of London!
- Andrea (10/5): - Great location. Attentive Staff. Paid three times the price because Swift was in town but still worth the money!
- Flora (10/5): - Extremely friendly and attentive. Oustanding services, very thoughtful staff
- Joshua (10/5): - Staff was very attentive and facilities well maintained.
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