Auberge du Jeu de Paume

Location: 4 Rue du Connetable, Chantilly, Oise, 60500, Chantilly, FR

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Full-service spa
• Fitness facilities
• Health club
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Sauna
• Concierge service
• Steam room
• Elevator
• Fitness facilities
• Conference space
• Golfing nearby
• Bicycle rentals nearby
• Breakfast available (surcharge)
• Library
• Health club
• Safe-deposit box at front desk
• Full-service spa
• Smoke-free property
• Tours/ticket assistance
• Wheelchair accessible parking
• Braille or raised signage
• Turkish bath/Hammam
• Self parking (surcharge)
• Segway rental/tour nearby
• Banquet hall
• Covered parking
• Secured parking
• Horse riding nearby
• Wheelchair-accessible public washroom
• Wheelchair-accessible van parking
• Wheelchair-accessible on-site restaurant
• Food and water bowls
• Stair-free path to entrance
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Premium Room, Park View

  1 Queen Bed

  356-sq-foot room with park views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels and pay movies

  Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service

  Sleep - Premium bedding, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead

  Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Free WiFi
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap

• Deluxe Room

  1 Double Bed

  301 sq feet

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels and pay movies

  Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service

  Sleep - Premium bedding, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead

  Practical - Laptop-compatible safe, free newspaper, and desk; cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Free WiFi
  • Rainfall showerhead
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Shower grab bar
  • Wheelchair-width doorways

• Premium Double Room

  1 Queen Bed

  334-sq-foot room with courtyard views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels and pay movies

  Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service

  Sleep - Premium bedding, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead

  Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Free WiFi
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap

• Premium Suite

  1 King Bed

  560 sq feet

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels and pay movies

  Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service

  Sleep - Premium bedding, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead

  Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Free WiFi
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap

• Junior Suite

  1 King Bed

  484 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels and pay movies

  Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service

  Sleep - Premium bedding, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead

  Practical - Laptop-compatible safe, free newspaper, and desk; rollaway beds (free) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Free WiFi
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap

Guest Reviews

• Donna (4/5): - Stayed one night. My credit card shows two withdrawals for the one night. I have tried to have the duplicate charge reimbursed to my card. This has been extremely frustrating. I have emailed with proof. Called to follow up on three separate occasions and still no communication from them. Very disappointing and not what I would expect from a Relais and Chateau hotel. The double charge is very frustrating but the lack of response and communication from them is equally disappointing.
• Caroline (10/5): - Fantastic in all respects
• Vincent (10/5): - Had a nice weekend getaway and they were very accommodating with our baby and crib.
• Ledia (10/5): - Amazing place !!! Everything is perfect !
• GERALDINE (10/5): - Very beautiful hotel, extremely friendly staff and bent over backwards to make our short stay as enjoyable as possible. Nothing was too much trouble.
• Verified traveler (8/5): Enjoyed our stay - Very nice apart from the false fire alarm at 1.30am getting us out of bed in the middle of the night and no explanation to why? Other than that staff very polite and helpful. Hotel lovely. Spa didn’t have enough loungers and water in jacuzzi was cold and steam room not working.
• Susma (10/5): - Beautiful property right at the Chateau de Chantilly entrance. Comfortable room with great hotel amenities such as pool, gym, and sauna. Walking distance to many restaurants and shops. Staff was kind and accommodating. Gave suggestions for lovely running trails around the city.
• Casper (10/5): - Utrolig vakkert, flott service og vakkert område
• Alberto (10/5): - Excelente lugar. Caro pero lo vale.
• Marc (10/5): - Perfect
• waddah (10/5): - The fine dining restaurant in the hotel is very poor, we had the prime Rib " Rib of ile beef " and it was the worse dish i have ever seen and tasted, Not recommended at all.
• paula (10/5): Muito agradavel - Lençois maravilhosos, quarto de bom gosto e quarto espaçoso
• paula (10/5): - Delicia de hotel, confortável e lencois muito macios!
• Carsten (8/5): - Dejligt hotel og god mad. Men elendig opfyldning af vand, kaffe og minibar, hvilket bestemt ikke levede op til standarden.
• Evi C (10/5): - The hotel is very nice, and we get upgraded to junior suite with a little extra rate , which make the experience in this beautiful little town more enjoyable.
• Noah (10/5): - Never have I ever been to a hotel with such professional and delightful staff. Every staff member we came across was beyond nice and beyond helpful. By far the nicest hotel I’ve been to. The restaurant was wonderful. The hummus crackers were amazing. Chantilly and Senlis were gorgeous to visit. We wish we could have stayed longer. We hope to come back. It was a wonderful place to spend the last 2 nights of our honeymoon. Again, we cannot express how welcoming the staff was. Thank you for a wonderful stay!
• Claire (8/5): - Nous avons été surclassés Ce qui est forcément une bonne surprise
• Angelene (10/5): - Excellent in every way possible!
• eduardo (6/5): - O hotel é bom no geral, bem localizado, mas superestimado. Esperava mais
• Arslan (10/5): - Tout s'est très bien passé
• Kailey (10/5): - After four days in Paris it was dreamy to take a quick 25 min train ride to Chantilly and stay here. My fiance and I got engaged the night before we stayed here & it was so special to celebrate it here. The staff was great, the room was clean and beautifully decorated. I loved the pool and sauna as well, it was nice how late the pool and sauna were open too (10pm).
• Verified traveler (6/5): Dårlig sevice - Dårlig service ringe info
• SABRINA (8/5): - Séjour bien dans l’ensemble ! Point négatif pas d’eau chaude dans la chambre et petit déjeuné un peu mouvementé quand il y a du monde. Le reste rien à dire le personnel est très sympa et bienveillant.
• Helena (10/5): PERFEITO - Excelente!!! Gentis, corteses e educadíssimos! Hotel lindo, limpo, perto da cidade, do castelo! MARAVILHOSO!
• Steven (10/5): - Fabulous stay!
• Jacquelyn (2/5): Not worth the money and don’t ask for a taxi. - Not recommending this hotel as service was disappointing and the room was ok - particularly considering the price / brand. My main issue is that I asked the desk to call me a taxi for the airport but instead they booked me the hotel car. They never informed me of this and they never provided a rate (not even on my final bill) and only found out about this when they charged my credit card after I left. Had I known this was a hotel car / been a told of the rate at any point I would never have taken the car (it’s an appalling 195 euros for a 30 minute ride vs a taxi which is 70). When I finally got a hold of someone at the hotel and they explained the charge (3 days after check out), they acknowledged that this was their error but said since I took the car there was nothing they would do. Perhaps an ok respond or a 2-star hotel but pretty poor service for a ‘5*’. Additionally the room stunk of cigarettes.
• Andrea (10/5): - Beautiful hotel we love it!
• manuel jesus (10/5): - Precioso lugar y la atención de 10 !!!
• Richard (10/5): - Absolutely Amazing……..Everyone was excellent.
• Verified traveler (10/5): - Perfect stay. Beautiful hotel and lovely helpful staff.
• Diane (10/5): - Parfait dans l’ensemble, j’aurais rajouté des prises usb près des tables de nuit, sinon le personnel est extrêmement attentionné, attentif et très sympathique, le concierge mérite tout à fait sa grande réputation, le voiturier est d’une efficacité remarquable. Un bémol peut être concernant la jeune dame au cheveux bouclés du bar incapable de retenir une commande et très désagréable ( après être revenue demander 3* la commande en 1h nous avons perdu patience), mais je pense qu’elle était la temporairement …
• Lindy (10/5): - We absolutely loved our stay , a lovely walkable little town with a stunning castle , we came after Paris for a little down time . The staff went above and beyond in every way to make us feel welcome , especially as Americans . Special shoutout to Ramy the concierge , and Eduard the fabulous sommelier. We so enjoyed our delicious dinner in the brasserie the first night , we decided to splurge and sit at the chefs table at the gastronomy restaurant the 2nd night for a 7 course tasting menu and it was an evening we will never forget! Incredible food and wine . We also enjoyed the quiet and spacious room , the pool and the buffet breakfast . A terrific stay !! Highly recommended!
• vimal (8/5): Let down by some of the service - Great place, front desk staff were grumpy.So were the restaurant staff
• Louise (10/5): - An excellent location for visiting the Chateau, the riding stables and the town. All are an easily walkable distance. We ate in both the hotel restaurants and enjoyed our meals and the service immensely. We look forward to returning.
• Verified traveler (8/5): Lovely country manor - A very young, friendly and helpful staff although sometimes the message fell through the cracks. Just minor things. Breakfast was quite pricey and not as great as we expected for the price. Lovely large rooms and just adjacent to the chateau so very convenient. Nearby nice restaurants. Pool is heated and sauna and steam were great! Definitely a beautiful property. We also appreciated that we were able to modify our stay to leave early to care for a sick family member.
• Xueman (10/5): - The hotel is excellent- the room is spacious and beautiful decorated. The spa facilities are super. I did a massage at the Spa by Chustelle, which I enjoyed very much.
• Quentin (10/5): - Great stay!
• Daniella (10/5): - Gorgeous quaint Hôtel comfortable bed and lovely size room , felt very luxurious , good bar food and friendly bar staff too
• John (10/5): - We came in on a very early flight and were at the Auberge by 8am. Though the rooms were of course not ready, the staff was very accommodating, allowing us to sit for breakfast (which was excellent and high quality). We had dinner in the bistro there the first night and the food was some of the best we had in France during our visit. An excellent hotel to stay at when visiting Chantilly!
• Dr Miguel (8/5): Well overpriced - Nice place in a very cute location, well overpriced, and petty that they also charge extra for breakfast
• Monica (10/5): - BELLISSIMO HOTEL IN UN CONTESTO STUPENDO
• Michel (10/5): - Fantastiskt vackert och bekvämt hotell med exemplarisk service. Frukosten är underbar, men maten kvällstid är lite märklig och inte särskilt upplyftande. Annars superhärligt hotell.
• Bernice (10/5): - Rooms well proportioned & very comfortable. Spa facilities great.
• Dianne (4/5): - Have stayed in many R&C properties before. This Hotel accommodates large groups in hotel guest spaces so very disruptive to have dinner (smoking proximity to eating area). Hard sell to upgrade at check-in for one night only stay. Bedding dated with cheap lumpy pillows for Relais et Chateau property. Air unsatisfactory . Very disappointing.
• Christian (10/5): - Emplacement ideal aux portes du domaine. Personnel discret et attentionné Restauration excellente Chambre avec du style
• Daniel (10/5): - Very good service. Great location.
• Mathieu (10/5): - Vous avez 5 étoiles ben moi je vous mets la 6e sans problème vraiment un séjour de rêve
• Stéphane (10/5): - Séance très agréable avec un personnel très accueillant et très serviable.
• Sanne (8/5): Beautiful place - good food, nice bar - This is a beautiful hotel with beautiful surroundings. Great service, food and drinks. The only negative i can say is that our room on 1st floor facing the street was quite noisy. You can hear the cars. If that bothers you, you should upgrade to a park view room.
• emmanuel (10/5): - Merveilleux
• Hervé (8/5): Séjour très agréable - Très bon accueil (bagagerie, concierge). Petit-déjeuner pas à la hauteur de son prix. Parking en supplément.
• OLIVIER (10/5): - Havre de paix à 1 h de Paris
• Maurice (10/5): - Excellent Service - perfect cleanliness - Amazing place, the Only issue is Poor quantity of things in the room ( only 1 soap, not enough kits for a 5 stars hotel in toilets, some missing as well)
• John (10/5): - This a a beautiful property located within the town limits of Chantilly. Only 30 minutes from Charles de Gualle airport and most of the drive is through farmland, small villages and forest. Staff is ver friendly. Common areas are beautifully decorated. The rooms are very nice. Excellent bar.
• Jean (10/5): L’hôtel parfait a Chantilly ! - L’auberge du jeu de Paume à Chantilly est parfaitement situé pour découvrir la ville, très proche du château et des jardins. Un lieu très agréable, le personnel est très gentil et serviable, les chambres et les salles communes sont très belles. Nous reviendrons!
• Wilhelmus (10/5): - Tophotel met perfecte service. ontbijt wel aan dure kant
• Michel (10/5): - Excellent séjour
• Michel (10/5): - Un peu onéreux mais "Deluxe". Excellent établissement
• Verified traveler (2/5): nuit agitée alarme incendie intempestive - Réveillé à 2h du matin par l’Alarme incendie de l’hôtel, obligé de descendre comme les autres cliens dans le hall. Une nuit gâchée. Ai reçu une friandise au chocolat en compensation.. C’est un peu court pour un 5 étoiles qui se doit en premier lieu de garantir la tranquillité de ses clients.
• Kah On (10/5): Perfect hotel when visiting Chantilly Castle. - Perfectly located for a visit to Chantilly Castle. Great service and a friendly and helpful concierge and hotel reception. Everything was in order as requested. Weather was great and so the visit was simply fantastic. We had to dine in the bistro as the better restaurant was closed (on Mondays). Not expecting much, so it didn't disappoint (especially having read some previous reviews that the bistro was unimpressive). I think the previous reviews were likely unreasonably harsh!
• Vladimir (8/5): Определённо рекомендуем - Исключительный мишленовский ресторан, Красивое место, удобная локация до замка, прекрасные удобные светлые комнаты. Единственный диссонанс - шампанское на завтраке отсутствует..надо заказывать и ждать
• Bertin (10/5): - Personnel discret, aimable et efficace. Beauté de l’établissement.
• John (8/5): - Fantastic location. Right next to the former King’s palace and steps from the town of Chantilly. Nice dirt path’s on which to run. Excellent Michelin Star restaurant. Only complaint was room’s air conditioning was not working on arrival and I learned from staff it had not been working before. Had to change rooms. Room was very nice.
• Lise (10/5): Merveilleux - Ce relais & chateaux est vraiment parfait: prise en charge par un voiturier dès l'arrivée, chambre magnifique avec une literie des plus confortable et un mini bar à discression, produits d'accueil de marque, superbe spa, emplacement idéal (on ne peut pas plus prés du château de chantilly). Allez-y les yeux fermés
• FABIENNE (10/5): Que du bonheur - Hotel parfait, rien à dire de négatif, chambre spacieuse, très propre.Le personnel est vraiment très agréable et disponible. Côté spa, pareil, personnel performant et très gentil. La cuisine est super bonne. A refaire rapidement
• Dario (10/5): Otimo servico e muito conforto! - Excelente hotel com conforto e otimo atendimento. Gastronmia privilegiada no hotel. A distacia “a pe” ho Castelo de Chantilly.
• Inkyu (6/5): Luxry Hotel but service must be reviewed - Check in not fast and unconfortable breakfast restaurant with expensive price
• Corwin (10/5): Not to be missed - We were fortunate to be return visitors to Auberge de jeu de Paume. Located on the wall of the grounds of the Chateau de Chantilly and at the gate to the city of Chantilly, it is a true five star experience no matter which room you are assigned. Because of Paris Fashion Week and the Ryder Cup, we could only book one night as they were full. When we checked in, reception was busy but we were greeted with smiles and our vehicle & baggage were promptly dealt with. We were escorted to our room (we booked a deluxe room, park view) and were overwhelmed to find that as return visitors, the manager had upgraded us to the presidential suite. It was probably the most luxurious room we have ever stayed in (the dining room seats 10). The Hermès amenities, the gratis refreshments In the butlers pantry, the luxurious bedding and furnishings, the massive bathtub and state of the art shower, no detail was overlooked. The concierge graciously set up activities for us at the chateau and reception gave us a late checkout so that we could enjoy the hotel as long as possible. Suffice it to say, we are committed, loyal patrons. We look forward to returning.
• Susan (6/5): - The sink was stopped up in our bathroom during our stay. The staff was friendly and professional.
• BLG134 (10/5): Great Position - wonderful stay - Just at the edge of the Chateau this is a superb hotel. nothing is too much trouble - the rooms are a good size and great comfort - bathrooms clean and well provisioned. we had a room on the front and the noise of cars on cobbles was not intrusive, the restaurants are high quality and the bar welcoming. we were able to eat outside in the courtyard one evening which was lovely and we would recommend this to anyone visiting the beautiful chateau and grounds - or the races!
• hesta (10/5): - Great location beautiful hotel had trouble with the shower
• happy (10/5): フランスらしい素敵なホテル - オーベルジュと謳っているだけに、食事は抜群に美味しいです！また、ホテルとしても、ソフト、ハード共に一流のサービスを受ける事ができ、非常に快適な滞在となりました。シャンティイ城までも徒歩５分程度で、疲労することなく観光ができました。
• Glyn (10/5): Wonderful area - I was disappointed that the hotel and grounds were not connected - I don't think this is made clear enough. Overnight stop - but really needs a day or two.
• Tatiana (8/5): Красивый отель - Мы провели в отеле всего одну ночь. Не было времени воспользоваться всеми услугами отеля. Нам очень понравился наш номер с видом на парк. Номер просторный и очень красивый.
• Robin (10/5): outstanding - This is a great hotel! First rate all the way.
• Dana (10/5): Excellent recovery from international flight - Great relaxing choice after flying into CDG. Wonderful Relais & Chateau hotel. Wish we would have stayed longer. English speaking staff. Great time having dinner and drinks in bar. Also patio area. Extensive breakfast with hot eggs to order Walking to Chateau and gardens for tour cost a little extra. Used private car service for airport pickup, seemless
• Verified traveler (8/5): bonne experience - Bon acceuil du personnel, les chambres sont confortables ( même si beaucoup de signaux lumineux dans la chambre), très bon restaurant. Le seul bemol : l’accès limité aux enfants de la piscine ... ( uniquement le matin tôt ou tard le soir...)
• Roland (10/5): horses - Staff was great
• Alan (6/5): Kids not welcome - Expensive hotel that is happy to charge extra for child in room, however kids only allowed in pool before 10am or after 8pm !! No kids menu so meal depends on what you ask for as staff didn’t have any suggestions. We tried to conform to the menu for our daughter and were served old smelly fish, the table behind had chicken and chips, neither or which was on the menu. No welcome appetiser as in every other restaurant on my French trip so overall great place to stay but eat in one of the fantastic restaurants in the same street.
• Roger (10/5): Excepcional - Hotel simplesmente fantastico. Uma grande estadia.
• sylvain (10/5): - Super séjour. Service au top.
• Verified traveler (10/5): Superbe - Très bel endroit dépaysant aux portes de Paris
• Mark (10/5): - Not to be missed. Very expensive but well worth it. The staff could not have been friendlier. Our plans were changed and we arrived early in the morning. They were extremely accommodating. Great breakfasts, a great bar/lounge, and the location is amazing. Once a part of the chateau grounds, while now technically separate, you feel still as if you are within the confines of the chateau's park. Right next to one of the museums, across the street from the Grand Stables, and abutting the entrance to the park. Extremely luxurious conditions while respecting the ambiance of another century. Super romantic. Super fun. A worthwhile indulgence. Save up for the experience and then enjoy it. Recommend at least 3 or 4 days.
• eric (8/5): Good hotel but not really five star service - Hotel is nice but a little overstated Could use better service room ready at 330pm when you check in, iron board broken, wrong breakfast delivery...
• martin (10/5): Most charmingly & hospitable - Great room, location, service , charm, food. What can I say that is better.
• John (10/5): Next to Chantilly Chateau - My wife and I have stayed here 3 times and all have been an excellent experience. This is a Relaise & Chateau Hotel, a chain of hotels we frequent. We love the location since it's an ideal place to stay a couple of days before our flight back to the USA. It's only 30 minutes by car to Charles De Gualle airport.
• chris (6/5): Nice hotel - Hotel staff very pleasant but in desperate need of leadership Breakfast was a shambles Very expensive 5 star hotel but run more like a 3 star
• Louis Steven (10/5): 1st class, charming French countryside location - While planning a trip for our 30th wedding anniversary, I thought my wife would like to see the French countryside. I stumbled upon this property, which is conveniently located adjacent to Castle Chantilly. Although only 5-years old, this property fits into the historical architecture seamlessly. There is a Michelin 1-star restaurant onsite, which is a rare find, but there are several charming if not excellent restaurants a short walking distance in town. Other than a hiccup by the staff at check-in (no one was present at the registration desk and we had to wait for 5-minutes until someone showed up), the service was very good and the facility was impeccably clean. We definitely recommend this hotel for a romantic trip back in history and a relaxing and romantic escape. There's a spa onsite but unfortunately we did not have time to experience the services. But there's always next time!
• Mark (10/5): A Pefect Last Evening in France - Auberge du Jeu de Paume is nothing short of a perfect place to spend your last night in France before heading home. The staff went out of their way to make us feel totally welcomed and relaxed. Chantilly is a beautiful town, and this hotel fits in so well. We would highly recommend it.
• carol (10/5): Perfection! - A wonderful elegant hotel in the middle of the Chantilly domain. Highest standards, professional staff, delicious cuisine, gracious.
• Todd (10/5): - First class hotel and treatment
• Verified traveler (10/5): First class hotel - Everything about the room was high class. We had a suite in it was terrific.
• Verified traveler (10/5): nice hotel , very good staff , excellent experienc - the hotel located in a very good place ,the staff well trained and cleaning is excellent .
• idrissa (10/5): One nuit in Paris - It is everything you dream about! Service and Hotel
• John (10/5): Excellent hotel close to the chateau and the town - The hotel is absolutely immaculate , with spacious and luxurious rooms and a forest rate spa. All members of staff are extremely helpful and charming. All in all a memorable stay.
• Nancy (10/5): 5 Star Hotel near Chateau - World-class service, every comfort, excellent dining, walking distance to Chateau.
• StephenMB (10/5): Fabulous location in the Domaine de Chantily - We saw Chantilly during the TV coverage of the Tour de France and decided on the spur of the moment that we had to go. It did not disappoint. We were there for three nights, it;s just half an hour from Paris CDG so very easy journey. Easy walk to the Chateau with its magnificent rooms and gardens, even easier walk to the Museum of the Horse, working stables as well. Great food of course and Chantilly Cream!
• Verified traveler (8/5): - Excellent hotel, very conveniently located for the Journeé des Plantes. Attentive staff.
• Alan (10/5): Mostly great - This is a excellent hotel that offers true five-star service, an excellent Michelin-starred restaurant and one of the better hotel breakfast buffets I've ever experienced (with a corresponding price, of course). But it could do a few things in the rooms a bit better. For instance, there are no bathrobes in the room, which is something I'd expect at a hotel of this quality (much lesser hotels have bathrobes!). And face clothes would be welcome as well (I realize these aren't the custom in Europe, but Paris hotels have certainly got the memo that North American travelers expect them). Also, offering instant coffee in the room is probably worse than offering no coffee at all for a five-star hotel. All in all though, I would recommend it highly!
• Verified traveler (10/5): Chantilly - Very pleasant hotel and staff were exceptional

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