WH Hotel

Location: Lyon Street, Hamra, Emile Edde, Beirut, 1103, Beirut, LB

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Meeting rooms
• Express check-out
• Area shuttle (surcharge)
• Carport
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Express check-in/check-out
• Concierge service
• Wheelchair accessible
• Elevator
• ATM/banking
• Gift shops or newsstand
• Conference space
• Breakfast available (surcharge)
• Television in common areas
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Express check-out
• Limo or town car service available
• Ski-in/ski-out access
• Meeting rooms
• Smoke-free property
• Wedding services
• Express check-in
• Ski equipment rental shops nearby
• Grocery/convenience store
• Tours/ticket assistance
• Area shuttle (surcharge)
• 24-hour business center
• Cruise terminal shuttle (surcharge)
• Shopping center shuttle (surcharge)
• Theme park shuttle (surcharge)
• Conference center
• Free valet parking
• Computer station
• Airport transportation - pickup (surcharge)
• Free grocery shopping service
• Ski shuttle (surcharge)
• Beach shuttle (surcharge)
• RV, bus, truck parking (surcharge)
• Shared microwave
• Shared refrigerator
• Water dispenser
• Banquet hall
• Carport

Rooms Available

• Executive Duplex

  1 King Bed

  867-sq-foot soundproofed room with a balcony

  
  

  Layout - Bedroom, dining area, and sitting area

  Internet - Free WiFi

  Entertainment - 32-inch LED TV, premium channels, and video game console

  Food & Drink - Kitchenette with coffee/tea maker, electric kettle, refrigerator (on request), and paper towels

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerhead

  Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • Free cribs/infant beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Paper towels

• Junior Suite

  1 King Bed

  516 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - 32-inch LED TV, premium channels, and video game console

  Food & Drink - Kitchenette with coffee/tea maker, electric kettle, refrigerator (on request), and paper towels

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Turndown service
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Free WiFi
  • Rainfall showerhead
  • Free cribs/infant beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Paper towels

• Deluxe Room

  1 King Bed OR 2 Twin Beds

  Soundproofed room

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LED TV, premium channels, and video game console

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Bathrobes, slippers, and free toiletries

  Practical - Laptop-compatible safe, desk, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Turndown service
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Free WiFi
  • Rainfall showerhead
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Paper towels

Guest Reviews

• Farah (8/5): - .
• Kamal (6/5): - Dusche verschimmelt
• Souzan (6/5): - Spero di migliorare le condizioni e l'arredamento dell'hotel.
• bilal (10/5): - We had a lovely staying there, and the staff was very helpful.
• Anas (6/5): - Calm, spacious but not clean
• Iman (2/5): - There is no free offsite parking as described. You pay 5$ for overnight parking there and have to be out of the lot by 9 am afterwhich you are charged hourly for parking. The bed was queen size at best.
• Tareq (10/5): - Nice hotel with a professional staff
• Adam (10/5): - Super friendly staff, nothing was too much for them
• Wassim (6/5): - Staff are not enough, receptionist even can’t confirm that oor reservation included breakfast or not tell next day we complain to morning manager to grt answer that it is included, they not even put a complementary one small bottle of water in room. And also Bathroom down in lobby and dining area was so dirty at afternoon when we make checkin (that we know that no cleaning staff available all the times)
• Ahmed (10/5): - The staff very kind & helpful
• tarek (10/5): - Good location but not a fancy place , good for tourist who will need it for a good sleep and near the downtown area
• Saad (8/5): -
• El hany (10/5): - Très bon accueil. Propre. Très calme. J'y retournerai.
• Jean (6/5): - Not bad, however the rooms required renovation and the area around not organized … need some improvement .
• Zyad (10/5): - I love the place.
• Samer (8/5): - The staff were incredibly kind and helpful. Special thanks to Aya at the front desk and Hussein. They were both eager to help and make sure that we had everything we needed. You could tell that they genuinely care.
• Isra (8/5): - Good , clean, helpful staff
• fadi (10/5): - All is good
• Abdulrahman (8/5): - The staff are so kind
• Sherin (6/5): - Ich finde das gut
• Abbe (10/5): Gr8 Hotel - Rent bra läge o bra service
• Abbe (10/5): Gr8 Hotel - Super bra och rent,nära till allt
• Ziad (10/5): Friendly - Very nice and friendly staff.
• Abdallah (8/5): - Pour moi c’était short stay et c’était agréable
• Richard (8/5): - Excellent for Hamra District. Well located in a quieter area but close to Hamra. Currently Lebanon has issues, but a big thank you to the hotel for making a stay possible. Friendly staff and good facilities. Daily cleaning but the rooms are getting a little old now.
• sarhad Saad A (8/5): Good hotel - The recieption was respectful and friendly. Rooms were clean. A bit small but nice. Near many small shops and markets.
• RAMI (8/5): Ok - Tutto perfetto
• Dina Ali (8/5): - The staff here is exceptional! I stayed here for a month and they became like family and really looked out for me. Totally Recommend.
• Nelly (4/5): - Absolutely definitely disrespectful, lacking tact and manners, discourteous, vulgar customer service! Front office person so called NATHALIE yells across the hall which is over 100 feet distance away from us to question us which room we were staying in! How vulgar can a staff member be to scream across the hall? First to loudly address the guests, and second and most importantly to question them about their stay!!! Respected hotels hire trained personnel whose job is to respectfully eloquently monitor who is coming in and who is leaving and most importantly to remember who checked in and who did not! Our checkout was the worst; the same rude clerk (Nathalie) literally arrogantly, insolently told us we had to wait until she sends someone to check the room after us! I most definitely put her back in her place and did indeed walk out on her! Personnel working in hospitality should be educated, picked and trained to be civil in their behaviour with guests! Unfortunately, this did not apply to Nathalie! On the other hand, mildew and mold were all around the shower room. Since as they said “all available rooms were like that” I had to give instruction for the cleaning staff and wait for about 40 mn for him to finish! The walls were dirty as well, and I had to wait for that too. I requested a non smoking room, all I breathed throughout the night is cigarettes smoke coming through the vents of he central AC! Their answer to that? We can’t say “no smoking” to guests!!!!
• Esmaeil (4/5): Motel not Hotel - Air conditions were off work_ cleanness awuful_ bathroom so bad water stand at the ground_ that is a host or motel but not a hotel with 4 stars
• George (2/5): - Hotel condition was poor, hotel description of rooms are inaccurate.
• Verified traveler (10/5): - I had a great stay at WH. The staff was accommodating and able to help me with my issues promptly. The room was comfortable and clean when I returned from my daily activities.
• Verified traveler (10/5): - Möbel waren alt. Teppich sehr unangenehm. Service super.
• hisham (10/5): جيد - بصوره عامة جيده يوجد تراجع نسبي في النظافة بالنسبه للسنوات السابقة
• Verified traveler (4/5): Not vey satisfied - The hotel's location is good, breakfast is good but many tables empty and still dirty, staff are welcoming, bed and room average, I couldn't sleep well as there are no blackouts on the windows! The bathroom is the worst thing, old rusty and sewage smell was coming from time to time. I think everything comes for a price
• mohamed (8/5): - It's good breakfast
• Mohammed (8/5): Nice hotel - good location , fair service and good value for money
• Verified traveler (10/5): A gem! - WH is in a fantastic area of Beirut. The staff is friendly and hospitable and the rooms are clean. It is in an older building, typical of the area, so it may not be to everyone's taste (it's a little rough around the edges with peeling paint and cracks) but for the price in that area you can't go wrong. Add valet parking and it sells itself. I've stayed here 3-4 times over the past 2 years, and it's been great every time.
• Taz (8/5): Overall recommended - For the most part, my friend and I enjoyed our stay at this hotel, which is less than a 5 minute walk to Al Hamra. Room was just enough for both of us: comfy beds, clean sheets, bathroom, working AC, great customer service and breakfast buffet was okay (can definitely be better). WiFi works fine if your just browsing and texting on whatsapp, but really sucked when sending pics and videos. Water bottles are only complimentary the first night, but there is a good convenience store literally one minute away from the hotel. Taxi fare from the airport to the hotel shouldn't exceed 25$. Aside from that, for the price and location I would recommend this hotel. Cheers!
• Rashid (4/5): 2016 Award for "Best 2 star property" - Decided to pay more and book the WH Hotel based on the photos and the '2015 Award'. We struggled to find the hotel located in a back street. On reaching the hotel late at night neither the concierge nor the check in staff offered to assist with our luggage, and remained in their seats - in fact looked at us surprisingly as if to say "Who are you and why are you here?". At the check-in, despite having provided all card details online at the time of booking the check in staff insisted on my card details again to be allowed to the room - the last thing i want to be doing at 2.00 am and after a long journey. Again, no concierge assistance to carry the luggage to the room. Reaching the room i realized that not only the none of my requests had been considered but also the room was not the room i had booked. So at 3.00 am found myself back at the check in requesting a room change and was forced to accept the best of the alternatives presented. Carpets leading to room were dirty with large spillage stains all over. The room, clean, but was old and tired looking. The door had a big gap around it, so we we were unable to sleep from the constant noise of the hoovering in the corridor and the chatter or people/ staff. Although booked for two persons, only 1 small bottle of water/ 1 tea bag was given. And when I asked for water, i was billed for it. The bathroom was old and aged. The vanity unit chipped everywhere. The toilet seat fixed too high to use
• Salma (2/5): Worst service ever - One of the worst stay ever I visited more than 20 country and this is one of the worst service ever I came after check out timing due to traffic jam I came 55 min late When I arrived I found that my bags and all my clothes are taken out from the room I was literally kicked out Imagine that you checked in with your wife and kid and I would never recommend this hotel at all
• Amr (8/5): good food and service - It was generally fine. The food was good and service was nice
• EMILIOS (8/5): Convenient and clean hotel - Perfect location, good service.
• Gabriela (10/5): Ótima opção - O hotel fica numa localização ótima, podiamos sair para comer, beber e fazer compras tudo a pé. O local é muito seguro. Também fica próximo do centro e dá para ir a orla a pé. As pessoas são muito atenciosas e dão informações muito úteis. Café da manhã gostoso e o quarto é bem confortável.
• Verified traveler (6/5): albergo a due passi da Hamra - Sono stato accolto da personale molto gentile e disponibile ma la qualità dell'albergo ha lasciato molto a desiderare. La colazione aveva poca varietà e c'erano sempre le stesse cose; le lenzuola erano vecchie e presentavano dei buchi anche sulle federe dei cuscini; le asciugamani erano di un colore bianco sbiadito; gli arredi del bagno da sistemare (es.: faretto penzolante). Insomma, non si può considerare di certo un albergo a 4 stelle ma al massimo 3 stelle!!!
• Verified traveler (6/5): Mellan ( inte so bro - inte so dåligt) - Det var bro och treva men hotellet var inte att man rekna ut som 4 stars
• Verified traveler (4/5): Dirty carpets - I stayed three nights at this hotel. Even though it's kind of dumpy, it's walking distance to some nicer areas. The kitchen staff are nice and the cleaning ladies really efficient. But the hotel is old and run down, the carpets are stained. Free bottled water is provided in the room only when you arrive and they charge you after that.
• Verified traveler (10/5): very good services - The hotel is very well prepared,i prefer this hotel whenever comeback to town, room clean,well appointed and very comfortable bed,well stocked minibar, tv satellite with all bein channels and osn, the hotel is close to the shopping area in hamra and the pups street
• Ahmed (6/5): One of the options in Hamra district - Bathroom needs refurbishment especially the height of the toilet !
• Malek (8/5): Very Nice hotel - I'lol recommend this hotel to anybody wants to be at the heart of Beirut but at the same time in a very quiet location. Nice hotel and friendly staff.
• Jack (6/5): Average to good - Upgraded to a junior suite on the 7th floor this hotel arranged airport transfers with little fuss and were prompt on requesting information. The room wasn't great with stained carpets, a strong smell of damp, a window with broken seals so the road noise was quite loud. The bathroom was fine, the amenities not great. For 100usd a night including tax I would expect better hardware, this hotel needs a refurb. The breakfast wasn't great with hard bread and stale croissants.
• Verified traveler (10/5): - great location and friendly staff nice breakfast but the toilets are not very comfortable
• tara (8/5): A lovely stay! - Everything was wonderful at the WH overall. The bathroom showers are a bit old and difficult to maneuver, but the rooms are pretty spacious and clean. Breakfast was delicious every morning and the staff were very friendly. The location of the hotel is perfect to getting to Al Hamra street, but just away from the noisy area.
• BASMAN (10/5): Feeling great - Excellen and easy accessable location
• Verified traveler (10/5): Excellent hotel close to AUB/LAU - Our second time we have stayed at this excellent hotel. Very friendly staff, comfortable room, and close to both AUB and LAU in the heart if Hamra.
• R. Quick (8/5): In the Hamra area convenient to all sites and AUB. - Comfortable well priced hotel with polite, friendly and helpful staff. I've stayed at the WH a number of times and find it a pleasant stay each time. It's consistent in all areas. Note: on my last stay I found the Room Service Food unsatisfactory and was told that it was a private company doing the food for the hotel. My only suggestion is for guests to Not Order Room Service Food with so many good restaurants in the area.

Photos