SO Hotel
Location: No. 90, Siam Road, George Town, my
Star Rating: 7.5 Stars
Property Type: Hotels
About this Property
Modern Rooms with Amenities
Guest rooms feature flat-screen TVs and air conditioning for a comfortable stay.
Convenient Location
Situated close to popular attractions such as Penang Times Square and Rainbow Skywalk at Komtar.
Free WiFi and Room Service
Enjoy complimentary WiFi access and convenient room service during your stay.
Book your stay at SO Hotel in George Town for a memorable experience!
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With effect from 1 June 2014, the Penang City Council will be imposing a fee of MYR 2 per room per night, payable directly to the hotel upon check-in. Please note that this is not included in the room rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Facilities for disabled guests
- Non-smoking throughout
- Private check-in/check-out
- Allergy-free room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Guest room sealed after cleaning
- Food delivered to guest room
- CCTV outside property
- Face masks for guests available
- 24-hour security
- Thermometers for guests provided by property
- Key card access
- Shopping on site
- Television in common areas
- Express check-in
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Standard Double Room, 1 Queen Bed
1 Queen Bed
Internet - Free WiFi
Entertainment - Cable channels
Sleep - A pillow menu
Bathroom - Partially open bathroom, shower, a hair dryer, and a bidet
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Bidet
- Daily housekeeping
- Free WiFi
- Pillow menu
- Partially open bathroom
-
Standard Single Room
1 Queen Bed
Internet - Free WiFi
Entertainment - Cable channels
Sleep - A pillow menu
Bathroom - Partially open bathroom, shower, a hair dryer, and a bidet
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Bidet
- Daily housekeeping
- Free WiFi
- Pillow menu
- Partially open bathroom
-
Standard Double Room
Air-conditioned room with a flat-screen TV and private bathroom.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Bidet
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Triple Room
Air-conditioned room with a flat-screen TV and private bathroom. Can accommodate up to 3 guests.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Bidet
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Superior Single Room
For 1 guest, this air-conditioned room comes with a flat-screen TV and private bathroom.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Hardwood or parquet floors
- Bidet
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Family Room with Shared Bathroom
This family room comes with a private bathroom located outside the room.
Please note that the bathroom is only accessible to you.
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Shared toilet
- Satellite channels
- Hardwood or parquet floors
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
Guest Reviews
- Bala (9/5): -
- Werner (8/5): -
- Lohgeswaraan (10/5): -
- siti (8/5): -
- Scott Peroz (8/5): - Staff very Friendly and help full...
- Sumathi (5/5): -
- siti (8/5): -
- Nur Malahayaty (8/5): -
- Hui Choo (5/5): 满意地点设施有点差强人意 - 地点 洗漱用品、比如毛巾好像用了很久(虽干净)没有更换;很薄,沐浴露品质差
,还有最重要是饮水机,请标志多久会清理一次
- KPM-Guru (4/5): -
- Bala (8/5): -
- NOORFATIN ADIRA HAZLEEN (8/5): -
- KPM-Guru (8/5): - Good Best
- Izzan (8/5): -
- Kelvin (10/5): -
- Mohamad (10/5): -
- Sze Qing (9/5): -
- Chin (10/5): - Good Good
- nurafiqah (10/5): -
- nurafiqah (10/5): - The receptionist very helpful and friendly..near to town easy access to main road n got so many near food place will stay here again when visit Penang👍
- siti (8/5): -
- Sumathi (7/5): - Good location, easy access, good Housekeeping service Aircond in wrong side of room and very near to double bed and blocks single bed, people parking in the middle blocking other ppl to park even reception says can park 2 cars..shd hv any staff to assist...
- siti (8/5): -
- Nur Malahayaty (9/5): -
- Lim Aun Leng (3/5): - 不满意不满意 很臭有味道
- Lai (6/5): - Location Evening sun affected one of the West bound room temperature...
- Wan (8/5): -
- siti (8/5): - 👍 👍
- Lukas Anders (8/5): Good value hotel with rather good location - Good location in central George town but away from the tourist streets. Our room was clean and the staff was nice.
The hotel is located 20m from Siam road char kway teow, perhaps the best char kway teow in town. Don’t miss!! Our room did not have a window, which was not apparent on booking.com as far as I could tell when the booking was made. Other rooms had windows though so make sure to double check before if important to you.
- Grey chong (1/5): -
- EN QINGRUI (8/5): -
- Maryam (10/5): - Big projector n comfy
- Shuat.t (6/5): - Budget stay with private toilets in a quiet area, the room is average clean, the mattress is poor condition plus the noisy compressor sound cause hard to sleep. Mattress cave-in badly, no support to provide good sleep.
One of the compressor is super noisy, Everytime is turn-on, the whole floors like shaking and super annoying even i wash wearing an ear plugs.
- Bala (8/5): -
- Bala (8/5): -
- Stephen (8/5): Not bad it was very hot in Penang - Good area No windows
- Tor (8/5): -
- Julaikha (10/5): I love everything especially the services and facilities provided. My 3 nights stay was so awesome. Next time if I come - I like the facilities so much as Im traveling with my old folks that cant walk long distance. I requested room that near the lift and the hotel made it happen! My convocation preparation was so smooth bcs all the facilities needed such as iron, board, hair dryer and housekeeping were provided during 3 night stays. I love the fridge in the room, the tv, the linens and unlimited soap in the bathroom! Also it was so easy to communicate with the hotel customer service via whatsapp and they always fast reply. I recommend for those who travel with old parents to stay in this hotel. For family room, room is quite small and the aircond is only directed to the queen bed. Maybe change the water dispenser to cuckoo/coway/sk magic but the current one also ok. The hotel is located around non-halal restaurant and lil bit difficult to find muslim food but can order food panda.
- Wan (7/5): - Cheap. For a hotel that is located in Georgetown Small roaches 😅
- nicole (3/5): 设备有待改善 - 毛巾比较旧了,床单的清洁度可能需要再检查一下。
- Muniandy (10/5): - Very convenient place, clean.... Yes like it
- Goey (5/5): The security are not there, the lift can be directly use to reach the room. - No take breakfast , not the preferred of location and no safety also . The noise from the other room are polluted.
- Kay Teik (8/5): fits well to my lifestyle . - no take breakfast convenient in town
- Nur (10/5): -
- Asyiqin (6/5): -
- Arun (10/5): -
- Badrul Hishamuddeen (10/5): -
- frezelly (8/5): - The cleanesss Nothing
- Tiemen (4/5): Noisy nights in an otherwise okay hotel. - The room was quite nice and clean. A bit on the smaller side, but the bed was comfortable.
The staff at reception was helpful and tried to resolve our issues. All day and night there is a constant noise and vibrations of the AC units outside. We had to switch rooms because the first night it was almost impossible to sleep. The second room was better, but still not quiet.
Another issue is with the shower, there is not enough water pressure to shower comfortably.
- siti (8/5): -
- YIK SIONG (9/5): -
- Rosalind (10/5): I love my stay because the hotel is near the hospital. The room is clean, spacious and comfortable. The staffs are also - The room is spacious for 3 people, clean and last time I complained about the broken floor but later on my next trip, the floor had been repaired. The iron on the second floor is broken, so i went to the third floor to use the iron on the third floor
- Surian (9/5): 99% satisfied & recommended for short stay - Middle of town, clean toilet, aircond superb Nothing
- Ahmad (8/5): - town centre
- MOHD (5/5): -
- Wan (8/5): -
- Hero (8/5): Was an enjoyable stay - Beside the main town.. easy access to variety of food options Less parking space
- Ehsan (5/5): -
- shafinax sukri (10/5): - lokasi yg strategik..berbaloi dengan harga..
- Mohd Azhar (8/5): - Kakitangan ramah Tiada
- Kuok Soo (8/5): - Location Bed sheet got smell
- Razz (3/5): -
- zulaikha (5/5): -
- Rao (7/5): -
- siti (8/5): -
- SITI NORADILA (8/5): -
- hooi (10/5): Strong recommendations - comfort environment.
Nice and clean.
Excellent service Nil
- Komathi (9/5): -
- Hazlan (7/5): Fulfilled my expectations - - The room was more spacious than any budget hotel i visited
- water heater available
- cold aircon
- ironing board and water refill machine available at all times outside the room
- Elevator from basement parking lot
- soft mattress and comfortable pillows - The walls are paper thin. I could hear people using the toilet, taking the shower and talking loudly
- i got 2 towels. Both were clean, but one was very worn out. Please invest newer towels.
- Limited parking. Thankfully, the hotel was not fully booked while i was staying.
- the flooring at the room i was staying at was broken slightly
- toilet door was hard to close
- Bala (8/5): -
- Huzai (7/5): -
- MOHD NOOR (6/5): OKAY COZ WANT TO SLEEP ONLY - LOCATION NOT SURE
- Chong Wa (10/5): -
- Lohgeswaraan (10/5): Excellent - Rooms Bathroom
- George (10/5): Affordable and comfortable - This place was very good for the price £35 for 2 nights. Our room had a double bed and a single bed too. Staff very nice and friendly here. I would definitely recommend it here as it’s very comfortable and affordable! I couldn’t really open the blinds as everyone on the outside would see us.
- mohd (10/5): -
- siti (8/5): -
- Banuprakash (5/5): -
- Wan Naemah Binti (8/5): -
- Yeongchyuan (8/5): -
- Denny (8/5): -
- siti (8/5): -
- Boo Seng (6/5): - Clean room with parking available and near eating spots
- Mohd Arshad (7/5): - In town Water bathroom slow
- siti (8/5): -
- GUNASEKGARAN (6/5): -
- siti (8/5): -
- siti (8/5): -
- Mohd Khudzairi Zakaria (9/5): -
- Paula (2/5): - Not really walkable to anywhere, grubby looking needs painting in rooms. Cockroaches at night in my room 102. Staff friendly enough and offered to clean the room or change it but no thanks and I changed my hotel. This left me out of pocket for 2 nights accommodation but would you have stayed?
- Liyana (9/5): excellent - The registration staff was very polite and good. thank you so much limited parking, but we have no issue on that because that time are not busy.
- siti (8/5): -
- sai kum (4/5): - only location. I'm a regular at so hotel . this was not the 1st time I'm staying .now this hotel become like foreign worker stay . I have to say this is the last I will staying here. very disappointed about the facilities . I can say ,my every stay at so hotel are getting poorer since from the earlier. the bed are noisy and not comfort at all, pillow are bad very uncomfortable,Bed quilt are very very old . I don't know how many years they reuse again & again . room totally 0 sounds . very very disappointed about so hotel after years . I'm not going to stay again.
- siti (8/5): -
- Santina (1/5): - Place is near for Times Square , Dato keramat McDonald Please upgrade parking there are only 8parking slot available.
- Mohd Kamarulzaman (8/5): -
- Ivan (8/5): -
- Daya5679 (1/5): Bad - The toilet not clean...air con noisy
- Atiqah (6/5): Pleasant -
- Siti (8/5): Very good -
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