Hotel & Restaurant Bucaneros, Isla Mujeres
Location: Av. Hidalgo #11, between Madero and Abasolo, Isla Mujeres, QROO, 77400, Isla Mujeres, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Nestled in the heart of Isla Mujeres, Hotel & Restaurant Bucaneros offers a tranquil escape with stunning views from our beautiful garden.
Comfortable Accommodations
Relax in one of our 20 air-conditioned rooms, each featuring an LED television and complimentary wireless internet access to keep you connected. Our private bathrooms are stocked with essential toiletries for your convenience.
Dining & Refreshments
Savor delightful meals at our on-site restaurant and grab your caffeine fix at the café. Enjoy room service during limited hours or unwind with a drink in our cozy bar/lounge.
Prime Location
Centrally located, we are just a 5-minute stroll from the vibrant Isla Mujeres Ferry Terminal and the renowned North Beach. Explore nearby attractions effortlessly!
Don’t miss out on a memorable stay—book your room at Hotel & Restaurant Bucaneros today!
Important Information
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Boat tours nearby
- Books
- Free WiFi
- Garden
- Luggage storage
- Concierge service
- Wheelchair accessible
- Outdoor furniture
- Snorkeling nearby
- Bicycle rentals nearby
- Scuba diving nearby
- Breakfast available (surcharge)
- Front desk (limited hours)
- Meeting rooms
- Smoke-free property
- Tours/ticket assistance
- Boat tours nearby
- Books
- Water dispenser
- LED light bulbs
- Fishing nearby
- Marina nearby
- Swimming nearby
- Upper floors accessible by stairs only
- At least 80% of all lighting comes from LEDs
- Water-efficient showers only
- Tile flooring in public areas
Rooms Available
-
Comfort Double Room, 1 King Bed, City View
1 King Bed
Overlooking the city
Internet - Free WiFi 25+ Mbps
Entertainment - 24-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and window screens
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Window screens
- LED light bulbs
-
Junior Studio Suite, 2 Double Beds
2 Double Beds
Overlooking the city
Internet - Free WiFi 25+ Mbps
Entertainment - 24-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and window screens
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Window screens
- LED light bulbs
-
Basic Room
1 Double Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 24-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and window screens
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Window screens
- LED light bulbs
-
Family Room
1 Queen Bed and 1 Double Bed
Overlooking the city
Internet - Free WiFi 25+ Mbps
Entertainment - 24-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and window screens
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Window screens
- LED light bulbs
-
Junior Studio Suite, Kitchenette
1 Queen Bed
Overlooking the city
Internet - Free WiFi 25+ Mbps
Entertainment - 24-inch LED TV with cable channels
Food & Drink - Kitchenette
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and window screens
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Window screens
- LED light bulbs
-
Comfort Room
1 Queen Bed
Overlooking the city
Internet - Free WiFi 25+ Mbps
Entertainment - 24-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and window screens
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Window screens
- LED light bulbs
-
Superior Room
2 Double Beds
322 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 24-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and window screens
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Window screens
- LED light bulbs
-
Classic Room, Courtyard View
1 Double Bed
322-sq-foot room with courtyard views
Internet - Free WiFi 25+ Mbps
Entertainment - 24-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and window screens
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Window screens
- LED light bulbs
-
Deluxe Double Room
1 Double Bed and 1 Twin Bed
323-sq-foot room with city views
Internet - Free WiFi 25+ Mbps
Entertainment - 24-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, window screens, and travel crib
Comfort - Air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Window screens
- LED light bulbs
- Travel crib
Guest Reviews
- Floyd (10/5): - Friendly and helpful staff, so many things within walking distance. Ac qas cold.
- Luis (10/5): - Place is a little old but it was still cute . And it was in the middle of everything. We were able to walk everywhere and enjoy our time there. Would definitely go back and stay here especially for the price very much worth it.
- Cynthia (10/5): - Great place! Small but has all you need, central to everything and an 8 minute walk to the beach!
- Janel (10/5): - I was close to the beach.. staff very nice!!!.. and very clean
- violet (10/5): - The property and the rooms were very clean but the room was very musty we always felt wet. Other than that is was nice for the price
- J Jesus (8/5): - Perfect location
- Daniel (8/5): - A convenient location to the main attractions of Isla Mujeres. A family run hotel with different room options. We booked 2 rooms. Both were clean, comfortable and large enough for our needs. One was a sweet with eating area and balcony overlooking the street. Second time we have stayed there and would do so again. Staff is friendly and very helpful.
- Robert (8/5): - Room was clean and spacious. Staff was nice. Wifi was down for about half the stay. Excellent location.
- Gervacio (8/5): - Great place, close to everything.
- Ramon (10/5): - Clean, AC, great service!!! Coming back for sure but maybe not the top floor. No elevators so go slow. We stayed at Isla Mujeres June, summer season… phew… everything was hot including the ice cream! Jk. So the AC was just the perfect recovery. This is in the heart of downtown, so it was great to be able to walk out into thick of the active night life. Thanks!
- Teresita (10/5): - Excelente ubicación y muy buen precio, todos los trabajadores muy amables
- Jeffrey (10/5): - Nice little place for a short getaway. Friendly staff
- Diana (10/5): - This hotel is very well located, about 5 minutes away from north beach, which is amazing! The hotel is very clean, our room had two double beds, its bathroom, AC, and a small area with a refrigerator, a mini oven. It also has a small balcony facing a pedestrian only street with a lot of local shops and amazing restaurants. The personnel were very kind and friendly. Would definitely recommend and stay there again!
- Mark (10/5): - Wonderful staff. Great location.
- Dexter (8/5): - Great little spot
- Sheena (10/5): - Excellent little hotel. Right in the action so a little bit of noise at night, but it all shut down by midnight
- Michelle (10/5): - Clean, great AC and right in the middle of the action. Although never kept us up at night.
- Juan (10/5): - Hotel was very clean and nice
- Lisa (8/5): - Good location. Small room. Older hotel. Good for price.
- LaTonya (10/5): - It was our first time staying here and it was a good stay. There are no elevators but the staff was helpful and carried the luggage up.
- CELINA (10/5): - great place to stay, staff was also very nice & helpful! would definitely stay here again
- Stephen (2/5): - We were expected to climb 4 flights of stairs. One of our party members is handicapped and this facility would not work.
- Mirna (10/5): - It was good
- Helen (10/5): - Amazing! Only issue was spotty wifi. Kind, helpful staff and amazing location. Cute balcony on our room!
- Estefanía (10/5): - Excelente lugar para hospedarse. Muy céntrico, con farmacias, oxxos, bares y restaurantes cerca. Además la playa está a unos minutos caminando :) recomendado!
- Todd (10/5): - Fantastic location!! Rooms were clean and comfortable. Great value for the price.
- ANAND AJIT (10/5): - Great location, nice and clean rooms, lots of dining options around.
- Christine (10/5): - Staff was friendly. My room was clean, had a nice ceiling fan, Roku TV ( that I did not use) and air conditioning worked well. Bathroom was clean. Did not use their breakfast option. Many restaurants and shopping right on the street. My room was quiet as it faced away from Hidalgo street. They offered to clean daily, but only had them in every other. Price was very good. I will definitely stay there again.
- Gregory Alan (8/5): - Although the room was small it was big enough for us. There was a microwave in the room as well as a small refrigerator. There is a safe in the room where you enter your own code. Not much in the was of storage for clothes but we made due. There are steps both up and down so you should bring a nightlight. Our room was facing Hildage which made it pretty loud but we brought our own sound machine to help block it out. We would stay here again but request a room off of the Main Street.
- Craig (8/5): I’m an average American who thought it was fine - One nights stay, nice experience right in the middle of everything. Hot shower, comfortable bed, AC was just fine. I would have appreciated an elevator just because of my age, narrow staircase for big Americans with luggage would stay here again for a night or two at the most.
- Jeffrey Donald (10/5): - Everyone was helpful and the location was close to everything.
- Maria (10/5): - Everything
- Diane (10/5): - Loved staying here!
- Jose (8/5): - I really liked this hotel. Very clean room with large bathroom & shower area. Close to everything. 5 minute walk to playa centro & playa Norte. Will definitely stay there again in the future.
- Parmeshta (8/5): - It's a really nice little hotel. The rooms are compact but clean. No elevators so try to stay on the lower floors. During the rain, it can be a little slippery. No exhaust fans in the bathrooms so you have to keep a very tiny window open most of the time (which is mostly fine). You cannot use toilet paper and flush it down. You have to throw it in a very small garbage can which is too small. Location is excellent. The street is full of dining and shopping options that stay on and lit up till about 11PM. The beach is close by, but you cannot take hotel towels there so remember to take your own.
- Kristina (8/5): - Property was clean and the room was very nice. No hot water for showering. And not a great location if like your sleep due to the partying in the streets below our room. If you stay up late and like the noise then this is a great place.
- Marysol (10/5): - Traveled with my children, absolutely loved this place. Location is convenient and close to everything. Staff were super nice.
- Sandra (6/5): - It was close to everything we wanted. Our shower leaked all over the bathroom every time we showered! The bubbler in the hallway didn’t give cold water. Was empty a couple times as well. We won’t stay here again.
- Albert (10/5): - Great quaint hotel! Great location! Affordable and nice. Can walk anywhere anytime! The staff are super nice and very helpful!
- Esteban (6/5): - Muy práctico, se encuentra sobre la calle principal de restaurantes, bares y souvenirs. La atención es cálida y amable. En auto sería un poco complicado más sin embargo la mayoría de los visitantes llega a pie directo desde el embarcadero. variedad de habitaciones.
- Bruce (10/5): Convenient, Clean, Good Service and Good Price - Have stayed here multiple times and always a good experience! Reservation and check in process is always smooth, incredibly friendly staff. Great location being right on Hidalgo.
- Margaret (10/5): - In Centro Isla Mujeres. Very convenient, quiet, very nice staff.
- Keith (8/5): - Hotel is super clean as well as the rooms. BEDS and PILLOWS were amazing to sleep in. Its right in city center which was super convenient. Hotel doesnt offer much in ways as amenities but you're not there for that! Had a cute room with a balcony which overlooked the main st and was great to people watch from above. I'd stay here again as a short term or even maybe a week. The only issue I had was they only accepted Mexican Pesos, so make sure you're prepared for that; Credit Cards nor American monies accepted. :)
- Carmen (8/5): - The hotel is in a great location, however, you. get all the street noise and lighting at night. Shops and restaurants close at 11 pm so bring ear plugs and sleep mask if you want to sleep well.
- Eric (4/5): - so small room (nothing compare to the photos). smell so bad. never go back there again
- Carol (8/5): - Great location. Walking distance to playa north and ferry terminal. Right in the restaurant area
- Justin (10/5): - Our experience was very good overall with the friendly staff and great service being a highlight. The rooms are comfortable with great air conditioning and amenities. Very walkable to everything on the North end of the island. One thing that requires improvement is the plumbing (sink would barely drain). I would return.
- Jeremy (10/5): - Great place and great people
- Ehsan (10/5): - Amazing location.
- Joyce Ann (10/5): - Very quaint
- Angelica (10/5): - My husband and I (couple in our early 30’s) stayed for one night in Isla Mujeres and had a perfect stay here! We took the Ultramar Ferry from Cancun to Isla Mujeres and easily walked to the hotel from there. The hotel is located on a street filled with restaurants and souvenir vendors, so we were right in the heart of the action! Jesus at the front desk and his staff were so welcoming and kind. The room had everything we needed - comfortable bed, AC, tv, hot water, mini fridge, and a view of the street below. He personally escorted us to our room and was very hospitable. This is a family owned and run hotel which made us love this property even more! They are also a short walk to Playa Norte where we were able to check out beach towels for a $10 USD deposit and returned once you bring the towels back. They also held our bags for a few hours until we were ready to take the ferry back after check out. When we return to Isla Mujeres we will certainly come back to Hotel Bucaneros! Thank you so much for a smooth and easy stay!
- Francois (4/5): Noisy area - Extremely noisy area. Not adapted for family with very young kids. The attic stairs are very steep ! No breakfast on site offered. Will recommend this place for people are going to bed very late in the night ! Very well located though if you are looking for the restaurant and being able to go to playa del Norte or any kart rental shop waking.
- Olga (8/5): - Good basic hotel in the central location. Nice people at the front desk.
- Holly (10/5): - Second time I’ve stayed heee and it was just as wonderful as the first time. Clean, friendly in an extremely convenient location!
- Sharon (8/5): - It was a quaint small Mexican Hotel in the heart of walking strip on Isla Mujeres. We had difficulty communicating since our Spanish is very limited and there English was very limited
- Erika Lucia Altamirano (8/5): - Stayed here for 6 nights. Good location,where you can just walk out and theres restaurants and bars. And Oxxo also to get Snacks. 5 to 7 mins walk to the beach. Good A/c and wifi. Friendly Staff.
- Ross (10/5): - Very nice property on Isla Mujeres. Easily Walkable to the north beach area. Great restaurants nearby.
- Chase (10/5): - Helpful, kind, and great staff. Easy to get all around the north side of the island from this location. Would stay here again.
- Christian (10/5): - Right in middle of shopping area walking distance to beach
- Michelle (8/5): - I’ll share the good and the bad about Hotel Bucaneros. We stayed in June 2023 for several nights. Good: Location is phenomenal if you want shopping, nightlife, and quick access to Playa Norte and Playa Central. Both beaches can be accessed in 5 minutes. The location was the biggest positive and I never felt unsafe. I also greatly appreciated a working air conditioner. Our room was a great escape from the heat and humidity outside. The filtered water on the property was much appreciated. Bad: The room smelled horrible. It was actually the bathroom. I think they were having sewer issues and maybe that’s normal on this island but it was almost unbearable. We also saw several roaches on the property and found one crawling in our room. Again, this could be normal for Isla Mujeres. I have no idea. Also, the room was two levels, and the stairs up to the loft were scary. They were sturdy but so steep that we fell a few times and the ceiling was so low we hit our head every time. I’m glad my kids are older because I’d be terrified if I had little kids sleeping up there. The amenities were few. We weren’t given an extra toilet paper roll at any time, so every time we ran out we had to ask for more. We also got two single use shampoo bottles and nothing else. No body soap, no hair conditioner. Good thing we brought our own. The noise outside from the bars and shops get loud at night. Finally, at check in they made me pay an undisclosed fee for ocean conservation.
- Jonny (10/5): - Great place. Very Clean. The third floor is a little rough but worth the price.
- Karla Margarita (10/5): - Me gustó mucho hospedarme aquí, el personal es muy gentil y presto a ayudar en lo que necesites. Muy céntrico si buscas estar en el medio y cerca de todo, a pocas cuadras de la hermosa Playa Norte y a pocas cuadras del terminal marítimo. Rodeado de restaurantes y comercios, difícil perderse. La habitación tenía varios servicios como un refrigerador pequeño, cafetera y una salita pequeña de estar más el balcón que daba a la calle. Afuera de la habitación en cada piso hay un dispensador de agua purificada, eso fue genial. Si es un sitio con bulla, pero yo sí pude descansar muy bien, la cama estaba muy cómoda. El internet no estaba muy rápido pero al parecer es un problema general de la isla. Estoy muy agradecida por mi estadía.
- mary (10/5): - Great “no frills”property. Best location in Isla. 5 min walk from Ferry. Walkable to North Beach and to best restaurants, bars and music venues. Immaculate. No elevator but for us steps to 3rd floor room not an issue. Very comfortable bed. Nice linens. Safe area.
- Teresa (4/5): - Great location! Staffs were friendly but hotel room is tiny and it was very expensive, 2 nights for $300!! Room very dated and dryer was broken . bathroom door was cracked you could see thru. I love love the island but I’m sorry to say we wouldn’t stay at this hotel again!
- TRANG AIMY (10/5): - Went here for my 40th birthday. The hotel was not a 4/5 star hotel aesthetically by any means but it was perfect in every way. I booked the room with a view. It was clean, small, comfortable and had hot running water. Location was PERFECT! It was in the middle of all the shopping and restaurants. Only a five minute walk to the beach. You can basically rent beach chairs and umbrella anywhere along the coast for $35 for a full day. Golf cart rentals near the hotel were $60 from 9am to 6pm. Only takes an hour to ride around the island. Ride to south of the island and have breakfast with a view at Kin-Ha. The views are amazing on the rocky south end of the island. All in all, the hotel was perfect if you don’t really care about being at a 4/5 star and if you don’t mind the noise from the streets and restaurants until 10-11pm at night, this is the perfect place to be.
- Sarah (6/5): - This property was very convenient. It was right in the thick of things. Very quick walk to North Beach. The room was suppose to have a kitchenette but there wasn't one. It only had an electric fry pan which didn't work. We were also suppose to have a view from the room but we didn't. I probably wouldn't stay here again. It was over priced for what we got. We also had to pay an eco fee.
- John (10/5): - Beautiful hotel
- Matthew (10/5): - Y
- marika (10/5): Perfect in every way - I can't say enough good things about our stay. Hilda, her family, and the staff are amazing. The hotel is a calm in the middle of the action. Close to the beach, and all the restaurants, yet quiet and tranquil inside. The rooms are wonderful: airy, clean and the beds comfortable. Hilda is an amazing person and made our stay extra special. I would recommend this hotel to everyone. We are looking forward to returning again. Thank you Hilda, and everyone at Hotel Bucaneros for making our stay amazing!
- Dan (10/5): - Great location right in the heart of everything. Easy to walk to beach and food is right outside the door. Had a water machine to refill bottles which is super convenient. Great price for what you get!
- Victoria (10/5): - This place was SOOOO vibey!!! We just stayed for 6 nights and had the BEST time. Everything you need is right there. Golf cart rentals - close by. SO many restaurants - close by. Shopping - close by. Beach clubs - close by. Ferry to the mainland - close by. This place was so clean and so comfy and so quiet - even in the middle of Hidalgo! We will DEF stay again!!!!! ❤️❤️❤️
- Alexander (10/5): - Very helpful and friendly staff
- Ellen (10/5): - You can hear everything going on outside of your room, but it's really not a problem for me.
- Theresa (10/5): - Cute little place to spend the night on Isla. Clean, friendly atmosphere at a great location for a great price. We would definitely stay here again.
- Alexandra (6/5): - Very great location, room was spacious with a kitchenette which was amazing. No cold filtered drinking water, you must fill up pitchers of water a couple of flights down. Check in was slow and it would have been nice to get a tour or get shown to our room. They also had so much confusion about charging me for the room which created a headache that was unnecessary. I speak Spanish relatively well so I don't think that was the issue.
- Alejandra (6/5): - I like that was very close to the ferry and playa Norte. Everything was walking distance. The hotel staff wasn’t the best. But I liked that it was a convenient location
- Linda (10/5): - Great location!
- Salome (10/5): - great location
- Pallavi (10/5): - Front desk staff was very friendly, informative and nice. Room was spacious, very clean and vintage kind of beauty. I loved the room decor. Location is great. It is very close to multiple restaurants and right in middle of the shopping area in the downtown. It did not get noisy and was fine. We loved our stay here. We will be back.
- Verified traveler (8/5): - Loved the real Mexico feel to the Hotel.
- Verified traveler (10/5): - This is an excellent property for budget, safety yet maintains high standard of cleanliness!!
- Lawrence (10/5): Charming hotel from the past in really great shape - This hotel is a charming place to stay. We love the woodwork in the room that made it look like a pirate ship I guess LOL. Our room had a loft with a bed as well. We were also given a balcony room where we can watch all the mutual activity on the narrow street below. There are no automobiles on the small road in front of the hotel because it has so many businesses and restaurant tables and other hotels and activity and people you just can’t put a car there. A taxi wil being you within a one minute walk. Really enjoyed it, and really enjoyed Jesus behind the front desk.
- Giovanni (8/5): - Great and super pleasing will come back
- Verified traveler (8/5): - The room was very clean. The room and bathroom is very small. Great location. Quiet.
- Verified traveler (10/5): - Very clean. Right on main street.close to beach. Good atmosphere
- StanK (10/5): - The staff went above and beyond to make my stay pleasant. Thank you for good and pleasant service.
- Verified traveler (6/5): - No English language on TV - after reaching the second floor there were stairs up to the room - and then steps down into the room. Another step up into the shower - I realize all the rooms weren't like that but ours was. Challenging.
- Ruth (10/5): Great place - It was great, location and friendly staff
- Mai (10/5): - Great hotel to stay at, very nice staff and very helpful! Hotel is in the middle of everything, restaurants, shopping, entertainment all walking distance! Noise was not an issue for us. We def recommend, and would stay here again in the future!
- Verified traveler (10/5): - Perfect location and easy access to the beach, shops and more.
- Mlw (8/5): - We had stayed at the Bucaneros previously and were delighted to return. It is a very small, quaint hotel that appears to be old but very well maintained. It is in the heart of the "city" right on the main tourist street. You can watch street entertainers from your balcony in the evenings. A short walk will take you to a choice of two beautiful white sand beaches. Beach chairs are available to be checked out at the desk and drinking water is provided on all floors. Many restaurants are within a short walk.
- Mary (6/5): 2 night visit - Front staff was friendly, room was clean although very very small. Overall a good stay. Downside was nowhere to sit in the room except the bed. Location was great if you are interested in being in the centre of night life. If you are looking for quiet & subdued stay, this may not be the place for you.
- Kelly (6/5): Bucaneros - We have always wanted to try this hotel. We thought it always looked so unique. It’s right on Hildago, and across from Rolandis, which is my most favourite pasta place. The check in was very friendly and the lady was very kind to us. We booked a double room but after checking it out and realizing there was no balcony she switched us. There is a $30 deposit on the safe box lock. ( got back when we checked out) The room was all that we needed but we could have used more blankets. We like the weight not because it was too cold. The toilet pressure is not good but the shower was great. Lots of hot water and good pressure. The continental breakfast was pretty decent. We knew the location would be noisy because of the location but around 5am the garbage truck was right outside the hotel. We had no issue with that until they started throwing glass bottles into the truck. That was about it for sleep... and we had earplugs in too. Overall it was ok. It’s a rustic/authentic place.
- Verified traveler (10/5): - I love love loved this hotel. It's location is perfect walking distance from anything you may need and the beach is about a 7 min walk away. I am definitely going to stay here again soon!
- Verified traveler (6/5): - I couldn´t even stay at this property, after 2 hours i was rellocated to another hotel with slightly less good reviews than this one(that was my compensation i think), its a shame more about expedia than the hotel because i can´t even review the hotel where i actually stayed, what make me know that was not even them the ones in charge of this reservation, and i expected more as a gold member of course, btw there was a cute dog on the hotel lobby.
- Verified traveler (10/5): - Jesus and staff truly care about you as a guest!It is centrally located and easy walking distance from the ferry.
- R&M (10/5): - The staff was so friendly and patient. Helped get our devices attached to the internet. Offered rain panchos one morning when it was raining lightly. The morning we left and the monsoon rains came, staff procured a cab out of nowhere. The ladies serving fresh fruit-beautifully presented-and yogurt every morning were so warm. The rest of the free breakfast buffet-toast, cereal, sweet rolls, granola, coffee, tea -was a nice, healthy, light start to the day.
- Verified traveler (10/5): - The hotel was located in the perfect location. Located on the street where you will find most restaurants and shops. Walking distance to the beach from almost any direction. The hotel is extremely clean, there is always someone cleaning at any time of the day. It does get noisy at night since it is located on such a busy street, but quiets down around midnight. The only complaint I could give is the wifi on every floor except the first is slow or does not work at all. We had to constantly walk to the first floor and sit on the chairs or patio to use the wifi on our phones. The room gets pretty chilly at night with the ac on so make sure to ask for another blanket or bring your own to sleep comfortably. They do provide a free basic, but perfectly fine breakfast with options such as milk and cereal, bread, cookies, muffins, coffee, tea, and even a plate of various fruits and yogurt. Overall we were very satisfied with our stay at Bucaneros and will definitely come back the next time we visit Isla Mujeres.
- Verified traveler (10/5): - Awesome place to stay for a basic laid back retreat. Right in the heart of the town.
- Verified traveler (10/5): - Clean, safe and great room with a balcony. I would definitely stay there again :)
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