The Royal Mandaya Hotel

Location: J. Palma Gil Street, Davao City, ph

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Allergy-free room
• Kid meals
• Evening entertainment
• Public Bath
• Entertainment staff
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Happy hour
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Art gallery on site
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Swimming nearby
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Junior Suite

  This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The suite provides air conditioning, a mini-bar, an electric kettle, a flat-screen TV with cable channels, as well as sea views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Outdoor dining area
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• Superior Double Room

  This double room is fitted with air conditioning, an LCD cable TV, and a private bathroom with shower and free toiletries. The unit also comes with a refrigerator along with a mini-bar and an electric kettle.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Outdoor dining area
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• Deluxe Double Room

  Equipped with a queen bed, this air-conditioned double room comes with a private bathroom and free toiletries. Other amenities include a flat-screen LCD TV with cable channels, an electric kettle, and a mini-bar along with a refrigerator.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Outdoor dining area
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

Guest Reviews

• Datudacula (10/5): -
• A. (10/5): It was nice and comfy - Friendly Staff No wifi
• Ice Zamora (10/5): -
• Ria Rose (7/5): - Breakfast was good No keycard and Wifi due to maintenance
• Ruschelle (9/5): -
• Cloyd (8/5): -
• John (10/5): - Was very enjoyable stay
• Tayongtong (8/5): - Clean
• Azaya (10/5): -
• Rachelle (10/5): -
• Erickson (4/5): - Good Location. Warm service. Kudos to the staff The hotel needs serious refurbishment and renovation, fixtures are already dated. It needs to stay ahead of competition.
• Mark (7/5): Good location but wait till they finish the work, or you will have no Wi-Fi - Good parking, good location, pleasant and helpful staff No Wi-Fi in rooms, construction noises, weird smell from bathroom
• Christine (8/5): -
• stephen (10/5): - all good nice staff room good view of city nothing
• Kelvin Dann (10/5): -
• Kelvin Dann (10/5): -
• travis (10/5): -
• IPPEI (9/5): - ダバオ市街地中心にあり、アクセスが容易でした。また部屋も快適に過ごせました。 特にないです。
• Maria (8/5): MH - The staff are helpful and friendly..location is good at the city center.breakfast was good and adequate. The shower room needs updating.. no hot water on our first day but the staff sorted it out.
• wenalyn (10/5): - Very accomodating..good service..good location
• Santor (7/5): Ok - near city more options for breakfast and parking not conducive there's a fishy smell
• Colwyn (8/5): - Breakfast, lunch, dinner great, staff very lovely, bar at the pool great Only 1 Lift working, can be a little slow during peak time, Heybdtaybhete
• Hari (5/5): OKAY - BREAK FAST WAS OKAY . VEGAN VERY LITTLE CHANCE . VEGAN TO BE ADDED.
• Kenzel Denise (10/5): - The food and place. My parents really enjoyed it. Thank u None
• Abhishek (10/5): I had a very nice stay and of course will come back for my stay in Davao - The staff were very good and always helpful Nothing
• Elvico (9/5): - The Staff were so Nice, Accommodating and Courteous That They None... It was a very good stay
• Jennifer Ivy (8/5): -
• Jean (7/5): good -
• Dyan (8/5): Good hotel in Davao - Royal Mandaya is an institution in Davao. It’s when you know, you know. Staff were polite as usual Building is well maintained albeit on the old side Comfy bed and pillow Elegant evenings Free basement parking unlike the rest of the establishments in the city Overall, it’s giving proper hotel comfort. A comfort that condo rentals could never give you. I hope hotel scene in Davao remains strong despite the rise of condo rentals. That there’s no exhaust in the bathroom No elevator to the basement parking (maybe there is but we just didn’t find) Nothing else that we couldn’t fix
• vanessa rose (8/5): -
• Lord Anthony (7/5): Location was perfect with a good customer service. - The amazing customer service of the staff. We don’t have dull moments with them. From the concierge, reception, the F&B team to the room service. I knew the property very well as I grew up in the city of Davao. You guys had an amazing staff and good customer service. Upgrade the property at least or maintain the image by repainting it and clean it a bit.
• maria (6/5): Personalen är trevliga och frukost på restaurangen var helt ok - Det var bra och väl städat Avloppet på handfatet luktade illa , har svårt att sova med lukten , så fort när du öppnar dörren luktade ännu mera
• Mark Jason (8/5): -
• andrea (10/5): -
• SONG (10/5): -
• Bresenio (10/5): - The place was clean and cozy.
• Andreas (9/5): - Staff is very professional and attentive. The lobby and breakfast buffet are gorgeous. Service is quick and efficient. The rooms need more attention, things like the tv or the aircon, I happened to have 4 (four) external aircon units in my “balcony”. Why? The bathtub had a crack, And it needs soundproofing.
• Darius II (8/5): - Location, friendly staff, and good bfast. There were a lot of cockroaches in my room.
• Semea (6/5): J’attendais mieux ! - Très bien situé, Personnelle à l’écoute. L’hôtel a vraiment besoin d’un rafraîchissement, ça ne vaut pas son prix .
• Rahim (8/5): -
• Rahim (8/5): -
• Hannah (7/5): - payment at booking.com The room was supposedly paid in booking.com but staff said they had no terminal to process the online transaction paid through corporate card. CCard was still needed during check out which was no longer available and staff had to use own money to pay the accommodation.
• SER RIDES (8/5): -
• April (9/5): - Pool and breakfast None
• Norwena (10/5): Very nice stay with hubby - The staff are professional in dealing with clients. The on duty staff managed to re-assure me during a very brief earthquake. The elevator was new but the elevator button was too high.
• Hector (9/5): It was a nice stay. - Food and staff. None
• Manoj (1/5): Pathetic - 1. Poor communications from the staff. When I was checking out they told me to pay the full amount, which was not received by the hotel from my online booking . It should be communicated earlier, not when I was about to leave for airport for my flight. I was running around for ATMs and exchange to pay the amount. It was horrible experience. 2. Online booking says restaurant and kitchen in hotel open 24 hours which is wrong . It closes at 11pm. They only offer buffet food after you pay .The food was below average. 3. In the room Aircon was not working .They had to call technician to fix. Fridge was not getting cold for some reason. I was so exhausted I did not even bother. 4. I asked the staff till what time house keeping finishes work if it's possible I can clean my room later. one staff member told me till 5pm. another told me till 11 p.m. It was so confusing. 5. When I was talking to one receptionist about something other staff members staring and listening constantly which was so unprofessional especially security guards,
• Jessica (10/5): -
• AMIT (9/5): -
• Charmaine (10/5): -
• Pinto (7/5): N/A - N/A Aircon Not functioning well and shower curtain smells really bad
• Kushal S (3/5): not great, had to stay in the lobby most of the times because of bad wifi or no wifi inside the room - room was clean and breakfast was good. no wifi and there was cockroach in the dining area
• MOHAMMD (8/5): I suggest they should have separate halal certified food I met many guest were talking about even local Muslimguest - The staff was very supportive n helpful friendly It’s clean but in my opinion need to do regularly pets control The hotel need renovation or well snagging specially door cabinets
• Black (7/5): -
• Hannorb (7/5): - The stuff is super friendly and helpful Drinks and food are overpriced and no proper place for smoking
• Black (8/5): -
• Christy (7/5): Basic needs met. The facilities reflect the age of the hotel hence reflecting its rate and affordability -
• Rotaquio (8/5): -
• GERASMO (10/5): “Wonderful!! - Room is spacious, accessible. Good food None
• Cecilia (10/5): - The air-conditioning was poor. The airconditioner couldn't be adjusted. It was uncomfortable for me.
• CHARLES (5/5): - Breakfast The rooms need to upgrade so old
• adolf ryan (6/5): -
• Robert (8/5): - Very comfortable It was all pretty good
• Jackielou (7/5): - the swimming pool not really
• Michael (4/5): -
• Judd (8/5): - The bed was way to hard for me
• Bailey (8/5): -
• Timmyleh (8/5): Thankful for a meaningful business stay - I like that it was closer to the city. My room had an amazing view. 1. Wi-Fi is not strong. I never got to utilize the connection during my stay. 2.. Breakfast buffet - nothing fancy but it wasn't that bad at all. Would be great if there are more options.
• Edwin van der Burg (7/5): - Staff Outdated
• Mitsuo (8/5): まあ　まあ -
• Boncales (7/5): - I like all the staff, very helpful and hospitable. I think just the room was very old and the aircon had some issues.
• NADIA (4/5): Need to improve the room the pillow and towel need new - To be honest need to improve Carpet so smelly and dark the ally
• NADIA (3/5): -
• Whitbread (7/5): -
• Darren James (10/5): Another great stay at The Royal Mandaya Hotel - Always a pleasure to stay at The Royal Mandaya Davao City. As always the staff make the stay extremely pleasurable and relaxing with their polite approach to efficient customer service.
• Roselyn (9/5): - Great customer service The facilities need renovation ⅕
• Boncales (6/5): - the food was amazing and the staff the air conditioner and the room itself is quietly old
• Gawie (5/5): - Staff very friendly Outdated furniture in room
• Chris (7/5): - Ligging Oudbollig
• Kitchel (9/5): It's relaxing, cozy,quiet and accomadating. - Feels like your in the 90's movie set :) The wifi in our room is not that good, but the staff offer us to transfer to other suite where the signal is stronger. :)
• 王 (1/5): - The doorman in the lobby will help open the door and greet you when you enter and leave the hotel, the service consciousness is still very strong, the room is cleaned very clean, and there is a gentleman at the front desk who also provides good service. The design of the socket in the first room is unreasonable, why is the socket so far away from the sleeping place? Second, the pool environment is really bad, not to mention that the water is shallow, there are also various algae that can be seen with the naked eye.🤢The sanitary conditions are worrying, and I regret taking a shower right away. Third, when I booked my stay through this platform, the front desk did not tell me to pay promptly, and after I checkedThe high-end hotel did not support online credit card payment, wasting several hours of waiting time before the payment was successful. Finally, the quality and price of this hotel do not match at all.
• Kim (1/5): -
• Ellen (10/5): Breakfast so delicious - Cleanliness and food None
• Erline (2/5): -
• Vin (7/5): Not too bad - -It's located close to the city center. -The room was huge with lots of space. -Very secured with staff at the entrance checking everyone who enters the hotel. -no need to use a keycard to access the lift -Staff are very courteous and always greet you with a smile. -Good working AC -no blockout blinds which makes the room so bright even when the lights are off -very low water pressure on the WC sink -the Shower only has hot water. I prefer to have cold showers. -The room needs an upgrade as it looks old -the mattress is old and uncomfortable to sleep on and lastly, -THE MINI FRIDGE HAS TO GO!
• renevie (8/5): -
• Jeffrey (10/5): - The breakfast buffet was awesome. The banquet room where the birthday party was exceptional.
• Vilma (4/5): Nooit meer terug naar het hotel - Het bed was comfortabel om te slapen Vasttapijt was niet gepoetst Ontbijt weinig keuze en niet aangevuld
• Carlo (1/5): -
• Vilma (8/5): -
• Vilma (8/5): -
• Russel (6/5): -
• Perseus (6/5): -
• Sakoda (8/5): -
• Sakoda (7/5): -
• Lina Gladys (6/5): -
• Rikka (7/5): -
• Mikael (7/5): -
• Norsalem (9/5): -
• Maria fe (10/5): Good place to stay in davao - Everything Nothing

Photos