Holiday Inn Resort Phuket Surin Beach by IHG
Location: 106/27 Moo 3, Surin Beach, Surin Beach, th
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Beachfront Location
Holiday Inn Resort Phuket Surin Beach, an IHG Hotel, offers modern rooms with free WiFi just steps away from stunning Surin Beach.
Family-Friendly Amenities
Renovated in 2018, the resort boasts private balconies, 3 pools with water slides, and Siam Adventure Club for island tours and kids' activities.
Entertainment and Relaxation
Enjoy cinema rooms, spa massages, and diverse dining options including buffet breakfast at Asia Alive. Unwind at this beach oasis with a massage or fitness class.
Experience a beachfront paradise at Holiday Inn Resort Phuket Surin Beach - Book now for an unforgettable stay!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Table tennis
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- Evening entertainment
- Entertainment staff
- Outdoor furniture
- Fruits
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- Happy hour
- Cooking class
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Playground on site
- Scuba diving on site
- Snorkeling on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Water park access (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Clubhouse
- Wine release events
- Exercise/lap pool
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Water tubing nearby
- Beach club nearby (surcharge)
- Bicycle-friendly property
- Beach toys
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Suite, Multiple Beds
1 King Bed and 1 Twin Bunk Bed
603-sq-foot room with a balcony
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Bedsheets provided
- Mobile key entry
-
Suite, 1 King Bed
1 King Bed
603-sq-foot room with a balcony
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Bedsheets provided
- Mobile key entry
-
Family Suite, Multiple Beds
1 King Bed and 1 Twin Bunk Bed
603-sq-foot room with a balcony
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access
Entertainment - 32-inch LCD TV with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 5 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- HDTV
- Free WiFi
- Bedsheets provided
- Mobile key entry
-
King Suite
The spacious suite offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Access to private pool
- Concierge services
-
Standard Twin Room
The spacious twin room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Access to private pool
- Concierge services
-
Standard Room
The spacious double room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Access to private pool
- Concierge services
-
Standard King Room
The spacious double room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Access to private pool
- Concierge services
-
Family Suite
The spacious suite provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Max Occupancy: 5 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Access to private pool
- Concierge services
-
King Suite with One Bunk Bed
The spacious suite offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Access to private pool
- Concierge services
-
Standard Family Room
This air-conditioned family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Access to private pool
- Concierge services
Guest Reviews
- ABDULLAH (5/5): -
- yasir (10/5): من افضل الفنادق لدي ولي زيارات اخرى - مدير الفندق وجميع الموظفون وكل شي كان جميل ولا يوصف لا يوجد ابدا
- yasir (10/5): شكرا جزيلا الى الموظفون ومنجر الفندق - كل شي لا يوجد
- Paul (10/5): Excellent stay - Please i would like to explain to you the service that I received was excellent. Staff ,management showed me so much respect and kindness. I would definitely return for many vacations and I would also recommend 2 friends and family this hotel so so nice.i would also like to mention Mr cris manager and Ms champi food and beverage manager for all their support. Nothing
- david (9/5): - Everything.. couldn't fault the hotel..rooms were exceptionally clean and comfortable The prices in the hotel for beer and food were very high. Most of the time the lovely bar area and snack counters were empty even during happy hour Most people were taking a short walk to the 7/11 for beers and food
- yasir (10/5): -
- yasir (9/5): اقامة ممتعه ومريحه وهدوء ومكان جميل - التعامل والمنظر لا يوجد
- Isma-Il (9/5): - Le personnel était exceptionnel, aux petits soins, prêt à répondre à toutes les demandes avec le sourire. Kob et la manager F&B étaient tout simplement merveilleuses. C est d ailleurs le cas de tout le personnel, de l accueil à la réception, à la manager de l hôtel, le personnel de nettoyage,... La corbeille de fruits et le cookie de bienvenus, ainsi que le petit mot de Kob étaient des intentions très agréables. La chambre est grande, confortable et propre. Le lit était extrêmement confortable. Petit déjeuner plus que complet et très bon. Proximité de la plage.
- Buddha Stretch (10/5): My stay was great! I thoroughly recommend this to others! - Great time, great staff, great service! That I had to leave!
- Thande (10/5): - The guest experience manager, Kob Has been the most extraordinary host that I have ever experienced at any hotel. She is kind she's understanding she's considerate she preempts anything that you want and need there is nothing too big or small that Kob won't be able to help you with. I wish I could express in words what an amazing asset she is to this hotel. We will miss her dearly. My daughter loves Kob. I would recommend her she would be my first Contact for the whole experience. Without her presence or stay would not have been as amazing as it was. Thank you Kob! The hotel staff is friendly and close to beach and restaurants. Taxis right outside the hotel. Will be back.
- Евгений (7/5): -
- Várszegi (10/5): Perfekt für einen schönen und entspannten Urlaub in Phuket - Personal super freundlich, Frühstück sehr reichlich, Lage super und sehr schöne Anlage mit einem Riesen Pool in der Mitte, Garten sehr schön grün und gepflegt, hatten sogar einen Upgrade auf eine Suite erhalten. War ein sehr schöner Aufenthalt 😍 Gibt nichts ☺️
- Sharma (9/5): Awesome - Everything Missing Indian food
- Uwe (8/5): Ein rundum gelungener Aufenthalt - Super familienfreundlich, vor allem das Service Personal im Restaurant (Mrs Champi ☺️) waren sehr hilfsbereit und immer um unser Wohl besorgt. Tolles Frühstücksbuffett. Viel für Kinder zu bieten.
- Alan (4/5): - Bardzo dobra lokalizacja obiektu - vis a vis plaży - blisko do miasteczka , bardzo miły personal choć nie rozmawiający biegle w języku angielskim na tyle by wszystko dobrze zrozumieć - up grade do pokoju Junior Suit w cenie pokoju DBL - STANDARD , w miarę przyzwoite śniadania .. Niestety pokoje bardzo stare , duża wilgotność , źle działająca klimatyzacja - stosunek jakości do ceny - przestrzelony
- Naree (10/5): -
- Susan (9/5): Holiday Inn Surin Beach, what a gem! - The Holiday Inn Surin Beach is a special destination. Clean, easy to get to, lots of in house facilities and the pool is gorgeous. It is close to one of the best beaches with soft sand and spectacular views. The breakfast buffet was amazing and the dinner menu had lots to choose from. The staff were very friendly and went out of their way to be helpful. The Guest officer, Kob was especially friendly and helpful when my flight was cancelled, they made a stressful time easier. Loved staying here. Not much at all.
- Jose (6/5): -
- Natalia (10/5): - This place is the most convenient option for me when it comes to traveling to Phuket! The hotel is lovely, the staff is super friendly and attentive to their guests😍 I feel like I'm among close friends!❤️ Surin Beach is simply my favorite! It's a great place to watch the sunrise or practice yoga early in the morning. Then, the hotel offers a varied and delicious breakfast! 👍 And then it's all up to you and your desires. 😁😁😁
- James (7/5): -
- Sheryle (9/5): -
- Vladimir (10/5): В целом отдых удался. Небольшие замечания оставлю при себе - они не существенны! - Удобное местоположение, очень дружелюбный, отзывчивый и профессиональный персонал. Завтраки разнообразные и очень вкусные - были и блюда тайской кухни (как адаптированные, так и острые) и обычные блюда (европейской кухни). Были и супы, и каши, и мюсли, и фрукты, выпечка, разнообразие гарниров. Что отсутствовало - так это морепродукты. Все очень быстро пополнялось. Столы быстро убирались. Мне был бесплатно повышен уровень проживания - как подарок к моему дню рождения, встречаемому в отеле. Также в день заселения ждал комплимент в виде фруктовой тарелки, а в день рождения - кусочек торта). Отдельное спасибо менеджеру по персоналу Василию! Немного потрепанная мебель, но для текущих реалий острова - норм. Вот через пару лет, когда закончится ремонт и благоустройство пляжа - лучше провести косметическую замену мебели в некоторых номерах (и чуть освежить сами номера).
- Liyudmila (8/5): -
- Angsachawan (10/5): Amazing stay in Phuket - Great location, 2 mins away from pristine beach. Friendly staff and good breakfast. It needs renovation
- Keith (10/5): 10/10 Excellent family hotel with amazing staff! - The staff on front desk Namphan Peach Champi Kob Kids club staff And all the breakfast team. Everyone we met were all so caring professional & went above & beyond. The hotel really caters for families & our little boy Logan loved being there. The amenties like massages & drinks were a little on the pricey side but that was the only thing!
- Natalie (6/5): Felt a budget place, but price wasn’t budget to reflect it. - The location was great, quiet and opposite a lovely beach and plenty of shops and restaurants around. A short taxi ride to bang Tao beach which is also full of beach restaurants and bars. The shower only came out cold throughout our whole stay, and the beds were so hard and I found it uncomfortable. The whole hotel is tired and well overdue a refurb to be a 4* breakfast selection wasn’t overly appealing
- Maxilopus (9/5): - Красивая территория, много разных развлечений для семейного отдыха (с детьми). Устаревший ремонт в номерах. Плохие розетки, не держат вилку.
- Puteri Nemie (10/5): Exellent stay - We enjoyed our stay here as a family of 10 ... the staff who attended to us at the reception and during breakfasts were just great and excellent. Thank you for making our stay so memorable. Nothing
- V_Turist_V (10/5): - Бронировали номер в отеле на несколько дней. Нам все понравилось, поэтому решили продлить свой отдых в этом отеле ещё на 3 дня. Отель порадовал чистым бассейном, разнообразными завтраками и дружелюбностью персонала. Отдельное спасибо за помощь по всем вопросам и консультациям Champi и Василию, они сделали наш отдых более интересным и незабываемым. Спасибо команде отеля за радость и улыбки наших детей.
- V_Turist_V (10/5): - Мы не первый раз на Пхукете и были в разных отелях, нам есть с чем сравнить. Были семьёй с детьми. Понравилось дружелюбие и гостеприимство персонала. Отличный бассейн и горки для детей. Хорошие завтраки. Особо хотим отметить помощь адмиристратора Champi в любых вопросах. Вернёмся в Holiday Inn Resort Phuket Surin Beach снова, отличный отель.
- Johan (7/5): 10/10 points for the hotel staff. - Very good location close to the beach. Super friendly, helpful and service minded staff. Nothing in particular to complain about
- Anastasiia (10/5): - Excellent hotel, we had a very pleasant stay. The breakfasts are diverse, with a good selection of both international and local dishes. The staff are extremely friendly and attentive, always ready to help and quick to respond to any requests. The hotel grounds are well-designed: a large swimming pool, plenty of sunbeds, and no feeling of overcrowding even when the hotel is busy. It’s also convenient that there is parking available right in front of the hotel. In the evenings, there is a DJ playing near the restaurant, creating a nice atmosphere without being too loud or intrusive. A big plus for families — there is plenty of space and various activities for children, so they always have something to do. Upon arrival, all my room preferences were taken into account, and we were welcomed with thoughtful complimentary touches, which made the stay even more enjoyable. Overall, a great place to stay — definitely worth coming back to. The mattress was quite firm for my personal preference.
- Алексей (10/5): -
- Michel (9/5): Hôtel magnifique sur la plage de Surin - Le personnel est exceptionnel, accueil, attentions envers ses clients, mille mercis à Jane pour sa grande gentillesse et toutes ses explications sur le fonctionnement de l’hôtel. Quelle ravissante personne. Elle est exemplaire La chambre est magnifique, très grande, piscines dans jardin verdoyant et plage de surin en face. Petit déjeuner international très bon Rien
- Maksim (10/5): Один из лучших отелей, где я останавливался. - Мы были в свадебном путешествии, менеджер сделал для нас повышение категории номера, что очень нас обрадовало. Номер был комфортным и чистым. Кровать и подушки были суперудобными, кондиционер дул по потолку и охлаждал номер, не доставляя дискомфорта нам. Персонал очень дружелюбен и помогал нам при необходимости. Отель расположен рядом с пляжем Сурин, до куда пешком было 5 минут. Рядом чудесные рестораны - SeaSurin и Audi. Однозначно рекомендую отель. -
- Malika (8/5): - Meget børnevenligt, god pool og rigtig godt og rummeligt værelse. Vi blev opgraderet til en family suite. En anelse slidt - kunne godt bruge en lille upgrade.
- Muhammad hassaan (10/5): Best place to stay in surin - Everything is amazing, front reception staff is very helpful and nice. Location is great with everything near you.
- Birgitta (8/5): -
- Samet (6/5): -
- Vadim (8/5): Отель, понравился соотношением цена-качество. - Номер в котором проживали 1417 на четвертом этаже, чистый с видом на бассейн, все электроприборы, тв и кондиционеры в рабочем состоянии. Уборка, смена белья, полотенец, поставка питьевой воды ежедневно. Очень зеленая территория внутри отеля , между пальмами, деревями, кустарниками и цветами, извилистый бассейн глубина 120см. Отдельный бассейн с двумя горками для детей глубина 90см.. Персонал вежливый и внимательный, особенно хочеться выделить менеджера по работе с гостями Kob, всегда интересовалась настроением, состоянием и пожеланиями. Завтраки очень хорошие, овощи, фрукты, каши, мясо, выпечка и т.д и т.п. все в достатке. До пляжа Сурин 3-4 мин.пешком через дорогу. Можно рекомендовать для отдыха с детьми.
- Monika (7/5): The hotel is what it is, a classic Holiday Inn place. It worked a bit old though and the area in front of the hotel is r - Good pool, kids slides, breakfast buffet, ok rooms Not enough spaces at the pool area, expensive dinner,
- Gerard (9/5): Good facilities, friendly and efficient staff (particularly Kob) ensured a very satisfactory short stay. - The room was high quality. Very comfortable with good air conditioning and a good shower. Easy access to pool, gym, restaurant and reception. Very little
- Alexandre (10/5): Établissement que je recommanderai pour un séjour en Thaïlande avec des enfants. - Le calme, la propreté, l’emplacement et surtout le personnel très agréable et attentif aux besoins des clients. Je tiens à remercier Champi qui nous a aidé dans nos démarches pour les réservations en urgence. Pas grand-chose 😄
- Alexandre (9/5): Vacances en famille très agréables - Établissement très agréable et bien situé devant une très belle plage accessible à pied. Personnel très professionnel et très attentif au bien être des clients.
- Deniz (5/5): -
- Gerard (9/5): As a lone traveller I had reservations about staying in a family resort. I was wrong. The quality of the accommodation a - Staff and service. Particularly Kob who was most helpful caring and considerate throughout the full week of my stay. I will be back. Nothing
- Uuganbayar (4/5): Everything needs to be improved, unsatisfied with foods and dirty swimming fool, slow wifi, old air conditioning, shower - Kids activity Nasty foods, dirty swimming fool, maids can not clean the rooms and touched my staff.
- Alexandre (10/5): - Nous étions bloqués en Thaïlande suite aux événements au moyen orient et dans ce contexte nous sommes pris en charge par un personnel extrêmement bien veillant et très professionnel. Je voudrais remercier Champi (team manager)pour sa gentillesse et son aide afin de nous faciliter le séjour en attendant un vol retour pour la France.
- nathalie (10/5): Très belle découverte - Super accueil, activité pour les enfants, tout était parfait
- Jahidul (10/5): - We had an amazing stay at Holiday Inn Resort Phuket Surin Beach. The location is absolutely perfect — just steps away from beautiful Surin Beach with soft sand and clear water. It’s ideal for both relaxing and enjoying the ocean. The staff were incredibly friendly, welcoming, and always ready to help with a smile. From check-in to check-out, everything was smooth and professional. Specially Ms Champi was very cordial helpful and not only to us to every guests I observed Our room was clean, spacious, and very comfortable with a lovely balcony. The housekeeping team did a fantastic job every day. The breakfast buffet had a great variety of options, and the on-site restaurants were excellent. We especially loved relaxing by the pool — the atmosphere was fun yet peaceful, perfect for families and couples alike. Overall, it was a fantastic experience and we would definitely return. Highly recommended for anyone visiting Phuket!
- Liam (10/5): Very chilled and relaxed - Everything Nothing everything was excellent
- Roland (10/5): A szálloda tökéletes választás volt, a személyzet nagyon kedves, különösen a Manager Champi . -
- Svetlana (6/5): -
- Orlando (8/5): Personale molto accogliente,nulla da dire. Struttura da ristrutturare - Camere grandi A bisogno di ristrutturare varie parti, al momento sono parecchi rattoppi
- FANNY (6/5): -
- Franz (10/5): perfect stay - the help of the stuff, like Miss Champi and Miss Kob was great
- vanessa (10/5): -
- Paulo Bruno (10/5): -
- Davaakhuu (8/5): Recommend to adults - Bit old Swimming pool shades sun it makes kid to shiver or catch cold
- Susanne Kvernmo (3/5): -
- Andrey (10/5): Thanks 🙏 all was amazing - Thanks Champi for helping All accommodation was nice & friendly Love this hotel and service Come back here for sure
- Carolina (10/5): Fin vistelse med bra personal som vill. - Nära stranden, möjligheter för bra frukost. Bra personal som är hjälpsam, stort tack till champi! Fick en uppgradering i receptionen. Det var dock denna dag väldigt dåligt med frukost, men väljer att se det som ett undantag denna gång. Mkt saknades, Tomt med frukt, dricka, barnsaker… mkt folk, kändes som om det saknades personal i köket? Såhär har det ej varit innan.
- İBRAHİM EMRE (9/5): Çocuklu aileler ve dinlenmek isteyenler için denize neredeyse sıfır konumuyla güzel bir tercih. Tekrar gelinebilecek bir - Tüm Çalışanlar (özellikle F&B Manager Champi ve Barista Brendah) Konum Kahvaltı Odada çamaşırları kurutacak askı yoktu
- Roman (10/5): Вернемся еще не раз, спасибо персоналу за заботу. - Мы очень часто путешевствуем на Пхукет и по этому знаем очень много отелей. Данный отель нас очень удивил своей гостеприимностью и дружелюбием. На Сурине мы всегда отдыхали в другом отеле, но в этот раз решили поселиться именно в Holiday inn. Много лет назад мы заходили посмотреть терририю этого отеля, он еще небыл тогда Holiday Inn, старое его названия это "Destination" и предыдущий хозяим за ним не следил. Вода в бассене была очень грязной и территория не ухоженная. Сейчас когда владельцем стал Holiday Inn, он просто преобразился и стал очень даже замечательным отелем, все недочеты исправили. Вода в бассейне очень чистая, территория ухоженная, номера тихие чистые и каждодневная уборка. Мы ездили с семьей двое детей и родители. Нам сделали апргрейд до семейного номера бесплатно, дружелюбно встретили. В номере нас ждали Welcome корзина фруктов. Спасибо Jane она нас встретила, сопроводила до номера и все рассказала. На протяжении всего отдыха мы ощущали заботу персонала который старался сделать максимально комфортным наш отдых. Завтраки хорошие очень много разных фруктов, всегда были сытые и довольные. Для семей, особенно с детьми отдых здесь превосходный. Территория безопасная и закрытая, дети сами ходили гулять по территории и купаться в бассейне, кататься на водных гороках и посещали детский клуб, бесплатную игровую комнату с Playstation 4 и кинотеатр, где шли весь день разные фильмы, быстро нашли себе друзей по интерессам. Очень большой лобби с кафешками и бильярдом, на территории есть настольный тенис бесплатно. Для маленьких детей есть детская комната где персонал с вашими детьми делает всякие поделки и развлекает их. Были 7 дней, показалось что мало, обьязательно вернемся на более длительный период всей семьей. Спасибо Jane за теплую встречу. Особая благодарность Champi за решение всех вопросов, сопровождение в течение всего отдыха. С Champi мы стали друзьями. Вернемся еще не раз всей семьей.
- Vaibhav (10/5): Best Resort at Surin Beach - Location is just infront of of Surin Beach, good swiming pool, kids enjoyed a lot at Kids world play area. Breakfast is western spread with few Indian dishes.. staff are co-operative and supportive, special thanks to Ms. Champika for her hospitality.
- Karen (9/5): - The pool area is gorgeous. Rooms are spacious and we felt well looked after. Huge breakfast buffet. The food and drinks were very expensive for Thailand and because there weren’t many people at the bars there was often no staff to serve us.
- Anna (10/5): Den beste servicen vi har opplevd i Thailand! - Hotellet ligger nært en vakker strand og låner ut håndklærne til gjester. Det fungerer helt utmerket, slik at man kan nyte fine, avslappende dager enten på stranda eller at ved basseng. Frokost var veldig bra, variert og fyldig. veldig hyggelig personalet. De var veldig imøtekommende, snille og hyggelige. Alle og spesielt Champi ga oss mye god service. Vi fikk mye hyggelig oppfølging, slik at det føltes som personlig service. De som jobbet i resepsjon oppgraderte oss, slik at vi fikk et bedre rom som vi var veldig fornøyd med. Vi kunne sjekke ut senere. Service, beliggenhet og comfort var over all forventning. Vi anbefaler dette hotellet på det varmeste! alt var bra.
- Aleksandr (1/5): Украденое время и деньги. Лживый персонал - Ничего не понравилось При заезде оказалось что нет пригодных для проживания номеров, в трех предложенных стоял гул, были технологические шумы, в одном технического блока бассейна в двух от общего кондиционера. Менеджер отказывался вернуть предоплату в полном обьеме, требуя отдельно оплатить день прибывания. Что и пришлось сделать.
- Sluv (7/5): A great location and standout staff made an enjoyable family stay, despite some maintenance issues - This was our second stay and overall we enjoyed it. The location is excellent, with a short walk to the beach, restaurants and a nearby supermarket, and the pool is great for kids. Champi, the Food & Beverage Manager, was a real standout — consistently welcoming, attentive and genuinely caring, making breakfasts something we looked forward to each day. Kob from Customer Relations and Peach from Tours & Activities were also fantastic and helped make the kids feel especially welcome. The hotel is starting to feel dated, and maintenance issues impacted the stay. Our air-conditioning failed midstay with a burnt smell, though the night duty manager handled the room move well. The lift was also out of order for several days, which unfortunately was the same issue we experienced on our previous visit. The pool bar staff seemed inexperienced and lacking enthusiasm to help.
- Pawel (10/5): All was excellent - I'd like to thank you very much for my recent stay at the Holiday Inn. Everything was of a very high standard. The food was delicious. The room was clean and spacious. A special thank you to Kob and Champi, who looked after me. I admire her professionalism and commitment. I recommend this hotel. Greatings from Sweden.
- P (10/5): Отличный отель за свои деньги. Прилетел на Пхукет в 4 утра , мой агент не забронировал мне номер как Оказалось бронь сл - Все понравилось
- Andrey (10/5): - Белки на балконе))) номер двухкомнатный, уборка идеальная, 😍 Champi в ресторане лучшая )) Зона уборки посуды с завтрака находится прямо в зале где все завтракают - это слишком шумно , грязь на полу и вид грязной посуды перебивает аппетит (
- Kedsarintorn (10/5): - ขอบคุณพี่น้ำปั่นผู้จัดการโรงแรมด้วยนะคะ จัดห้องให้อลังการมาก ดูแลดีมาก พนักงานดูแลและทำความสะอาดดีมาก ประทับใจทั้งอาหารเช้า ทั้งบริการรถรับส่ง สระว่ายน้ำเครื่องดื่ม ดีงามมากค่ะ พนักงานบริการดี 10 10 10 ขอบคุณมากๆนะคะ
- Hirenkumar (9/5): -
- Darren (7/5): -
- Omar (10/5): The welcome, hospitality, and service from the staff were very professional and wonderful. Their names were Dino, Miew, - The welcome, hospitality, and service from the staff were very professional and wonderful. Their names were Dino, Miew, and Lunn, as well as those who welcomed me at the gate. The place was very clean and well-organized, and I truly enjoyed my visit to the resort. It was an amazing experience that I would definitely love to repeat. Transportation to the beach.
- Vansh (10/5): great stay lovely people our hostess Ms. Kob was amazing beautiful property and rooms - The property was great, we got a free upgrade so we stayed in the suite room. it was beautiful. its great for kids as well because they have arcade, swimming pool slides and a lot of games. Ms. Kob was our hostess and she was lovely. she gave us complimentary breakfast and helped us alot during our stay! breakfast food wasnt the best
- Ekaterina (10/5): Вернемся с удовольствием - Отличный отель, который запомнился не только комфортом, но и по-настоящему душевным отношением! Особо хочется отметить персонал — всегда внимательный, предупредительный и готовый помочь с любой просьбой. Отдельная благодарность администратору Василию за оперативность и профессионализм, а также Чампи за искреннюю заботу и тёплую атмосферу. Благодаря таким сотрудникам чувствуешь себя желанным гостем и хочешь возвращаться снова. Спасибо за прекрасный отдых!
- Ivan (10/5): - Extra nearest to best beach of Phuket, very very caring staff, especially the manager Champi, quiet and comfortable for families with children
- Ekaterina (10/5): Вернемся обязательно! - Отличный отель, который запомнился не только комфортом, но и по-настоящему душевным отношением! Особо хочется отметить персонал — всегда внимательный, предупредительный и готовый помочь с любой просьбой. Отдельная благодарность администратору Василию за оперативность и профессионализм, а также Чампи за искреннюю заботу и тёплую атмосферу. Благодаря таким сотрудникам чувствуешь себя желанным гостем и хочешь возвращаться снова. Спасибо за прекрасный отдых!
- Carolina (10/5): En grym upplevelse med fantastiska rum och pooler. - Fantastisk frukost med äggstation, omelett, eggs Benedict- bra service och hjälp av Champ* och resten av teamet. Bra rum med fin utsikt över pooler och palmer, väldigt nära till en helt fantastisk strand. Bra aktiviteter för barn! Det fanns något för alla. Vi kommer tillbaka. Wifi kunde varit mer jämnt, men fungerade bra ändå.
- Irina (4/5): -
- Dmitriy (10/5): - Все прекрасно! Вкусный завтрак. Через дорогу отличный пляж. 10 из 10
- Ben (10/5): Great Holiday resort for family with kids. - Everything was great! Resort needs updating and renovations.
- Sanja (4/5): Holiday Inn needs to be better. - The welcome gift in the room is a really nice gesture. The surrounding area has many restaurants, a mini market, and everything you might need. There are good beach bars about a 15-minute drive away. The kids’ playroom is okay. The hotel is quite old and needs renovation. The rooms have an unpleasant old, musty smell. The staff start working on the yard from 6:15 a.m., and the noise from the work often woke me up. The food could also be better. The public beach is terrible; there are no bars or sun loungers anywhere.
- Ben (10/5): Great family resort - Everything was great 👍 The resort needs some renovations and updates
- Eddie (9/5): -
- Singh (10/5): Champi made our stay and experience unforgettable & went out of her way to help always. - It was good. The location was central which was good. Champi always greeted us with a smile and assured we were looked after. She made the New Year’s Eve night a highlight for us. Possibly a change in what is available rather than the same or similar food.
- Tony (5/5): family break - hard beds - lovely pools and the children really enjoyed the water slides. - lovely pools and plenty of loungers which was wonderful breakfast was poorly stocked - big confusion with the beds for the children - you book and pay for children but that doesn't mean they get a bed and we had to pay extra for them to have their own bed - the payment on booking was apparently for their "accommodation" and breakfast according to the front desk. One assumes when you book for a child that they will have a bed
- Robert (10/5): Jane is best - Jane is best in the resception
- Serdar (8/5): Overpriced for the value offered - Breakfast was good. The room was clean and comfortable It was quite expensive may be due to Christmas.
- Mihwa Jeanette (7/5): Great location but facilities and bfst not good - Location is the perfect as the beautiful sandy surin beach and local restaurants and 7/11 or any mart is walking distance. Hotel facilities are very old so need some maintenance. It is great to have 24hrs gym but machines are also nearly broken but still go to gym everyday :) Bfst is very disappointed. Salad is located into the 4 storey fridge. You need to open the fridge door and need bend down to scoop the salad …this is terrible idea. You should spread out the salad in the bar properly. And omelet is terrible taste so just take the egg fry during whole my stay. I used to enjoy the fresh omelet in other resorts…this is so disappointing. Seating arrangement is also very poor.
- Swapna (10/5): Champi at the restaurant was very helpful and sweet - Location was very good
- Ксения (10/5): - Хороший,чистый отель.3 минуты до Сурина.Персонал милейший.Рекомендую
- 755maf (10/5): A great massages - Thanks so much to give me great Spa. Alisa is so great and I am so comfortable to take a Spa. I got her whole body scrub and foot massages and mini facial treatment. I had a really great time and I had rerax well. If I have a chance, I'd like to take a massage for her.
- Tomi (9/5): Suosittelen. - Aamiainen erinomainen. Henkilökunta tosi ystävällinen. Allas-alue mainio. Erityiskiitokset guest experience vastaavalle ms. Kob. Pariskunnille ehkä liian vilkas ja meluisa kun tällä kertaa oli paljon lapsiperheitä. Allas baarin musiikkivalikoima kehno (teknomusiikkia).
- Imran (10/5): Wonderful and pleasant - Beautiful environment and friendly staff and well kept property and great for families Everything was great and special mention for Champi who took care of us really well and made sure me and my family were taken care of and she explained all the city’s whereabouts and activities at the hotel, best staff ever and can’t thank Champi enough and the whole team of holiday inn Surin
- Nerijus (5/5): Very old hotel, overpriced, wouldn’t come again and not recommend - Kid liked swimming pool, gaming room, movie room, TV in between bar and restaurant was showing cartoons. We liked that always was free sunbed, big swimming pool, big bed and comfortable, slippers in room, gym, close to beach. Low pressure in shower and tap, not every day was proper cleaning, mirror was dirty few days, hotel need renovation, door to another room from our room, ac was loud, power socket was loose, no socket in bathroom, sometimes smell urine in room, same by swimming pool, hanger was dirty, dead bugs in hotel everywhere, breakfast had poor choice, always empty fruit and vegetables plates, workers was bit slow, to low light power in room, was power outage for few hours( no water also ) …
- Michael (7/5): Staff very nice pool good food in general very average to poor - Staff very good particularly Jane and Kob Pool nice Rooms nice and big Food in general poor value and quality
- Erich (9/5): -
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