Hotel Reina Isabel

Location: AV. AMAZONAS N23-44 Y VEINTIMILLA, Quito, ec

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Garage
• Bicycle-friendly property
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Twin Room

  This room features views of the city, 2 single beds, LCD TV, and a private bathroom with toiletries.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Standard Double Room

  A spacious elegant room featuring a queen-size bed or twin beds. It has city views, cable TV and a private bathroom with shower and toiletries.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access

• Premier Double Loft

  A fully furnished studio apartment with a King size bed, a chic private bathroom with marble fittings and a hot tub. It also features a 42" HD flat-screen TV and an iPod dock.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Deluxe Double Suite

  A luxurious suite featuring a King size bed, a private bathroom with marble fittings and a modern shower booth. It also includes a 42" HD flat-screen TV and an iPod dock.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Shower chair
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Premier Suite

  Features a King size bed or 2 single beds, a 42" HD flat-screen TV, an iPod dock and a separate seating area. It also features a chic private bathroom with marble fittings and a hot tub.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Suite

  A chic suite featuring a separate seating area, a 55 sq yard bedroom with 2 single beds, a private bathroom with marble fittings and a modern shower booth. It also includes a 42" HD flat-screen TV and an iPod dock.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Tunde (9/5): -
• Elizabeth (9/5): -
• Joseph Chukwuemeka (10/5): Was 10 over 10 for me - Location Nothing
• Parauara (9/5): muito boa - Conforto do quarto e chuveiro de excelente qualidade o café da manhãpoderia ser melhor, o que salvou foi o omelete
• Mesen (9/5): - Parqueo seguro Muy lindas las instalaciones Centrico Ventilación Minimo un abanico debería haber en las habitaciones
• Mario Gabriel (10/5): Excelente!!! - Todo La ubicación ya no es tan buena como antes ya que la zona se deterioró un poco, pero el hotel es fantástico.
• Philippe (8/5): -
• Siegfried (9/5): - Grosszügiges, optimal gelegenes Hotel. Immer wieder ein tolles, reichhaltiges Frühstücks-Buffet. Es hat eine geschäftlich kühle Atmosphäre. X
• Mimi (10/5): -
• Daniel (7/5): - La tina hidromasaje estaba sucia, con líneas negras alrededor de toda la tina, el dispensador de jabón, no funcionaba
• Santiago Xavier (8/5): Buen hotel, habitaciones cómodas y limpias - Alojamiento limpio, bien conservado, habitaciones cómodas El personal tenía un trato muy frío y distante
• Kumiko (9/5): リーズナブルなのにくつろげて快適。 - 部屋は広くて快適でした。お湯も勢いよく出て、ジャグジーも利用でき、快適でした。また、ガラパゴスに行く前後に同ホテルに滞在しましたが、荷物も預かって貰えて助かりました。朝食は種類は多くは無いですが、十分でした。近くにはレストランも多くあり、土産品のマーケット、地下鉄の駅も徒歩圏内でした。 特にありません。ただ、近くに消防署があり、音が気になる人には、夜も時々サイレンが聞こえることがありました。私は気になりませんでした。
• Julio (10/5): Siempre repito - Todo El servicio de internet
• Michelle (10/5): - Todo lindo, la habitación es grande y muy cómoda El agua demoró en calentarse
• Emma (9/5): -
• natalievS7847NS (10/5): Excellent Stay In Quito - Our stay at Hotel Reina Isabel was excellent and made our time in Quito even more enjoyable. The location is one of the biggest highlights, with easy access to a wide variety of restaurants, Parque La Carolina, and many other nearby amenities. It made getting around and exploring the area very convenient. The hotel itself is well-equipped, especially the gym, which has everything needed for a solid workout. It is a great bonus for anyone who wants to stay active while traveling. The rooms are modern, spacious, clean, and very comfortable, making it easy to relax after a long day. What truly stood out, though, was the staff. They were consistently friendly, bilingual, and always willing to help with anything we needed, which made the experience even better. Overall, this is a fantastic place to stay in Quito. I would highly recommend it for its comfort, location, and outstanding service.
• Sada (8/5): -
• Peter (6/5): - Restaurant was good, staff helpful First room offered was opposite a noisy disco. Road noise was significant, no double glazing
• Pamela (9/5): Nice hotel and a great value - Large rooms for a great price I picked the location because it was convenient for meeting up for tours I had booked. However I liked other parts of the city more than the immediate area around the hotel
• Andres (10/5): -
• João (8/5): -
• giseman (10/5): - Everything. Big and bright rooms, good for families. Breakfast is very good Nothing
• Narvaez Paredes (10/5): -
• Andres Felipe (10/5): -
• Ingrith Tatiana (8/5): - Personal amable y muy buen desayuno Falta modernizar las habitaciones
• Johnny C Y (8/5): - Great hotel, walking distance to a lot of good restaurants, cafe and bars.
• Rojas Rojas (9/5): - Limpieza, muy bonitas
• CLAUDIO (8/5): -
• Adela (9/5): Bussines type of hotel in a good area - Huge comfortable room, good safe area, free parking, amazing new gym the breakfast could be better
• Beltran (10/5): -
• Segura (9/5): - Normal Que no hay empleados para ayudar a llevar la ropa a las habitaciones
• Glenn (10/5): - The staff was very eager to help with any questions we had about what to do during our stay at their hotel That we had to leave the hotel to go home
• Roberto (10/5): Cómodo - Muy bonito
• Fernanda (10/5): -
• Fitzgerald (9/5): Muy buena!! - La ubicación es buena, el desayuno estuvo bien. La hbaitación muy cómoda y con aislación de los ruidos del tránsito. El gimnasio muy completo. Pedí agua con gas en el desayuno, quedaron en traerla y nunca lo hicieron.
• Cristian (10/5): -
• Flávia (10/5): - Conforto
• Patricio (8/5): -
• Fco Javier (5/5): AUNQUE TIENE ALGUNAS COSAS POSITIVAS, NO VOLVERÉ POR EL WIFI DE MALA CONEXIÓN. - El personal es lo mejor del hotel, el desayuno también es rico. La estética de las habitaciones es antigua, el WIFI ES LAMENTABLE, entiendo que deben haber distintos tipos de clientes, en mi caso lo necesito para trabajar. Según me comentaron es algo de lo que se han quejado otros clientes, la gerencia debería escuchar y actuar en consecuencia.
• Yorda (8/5): -
• Yorda (8/5): -
• Erik (10/5): Great value, very nice, great work out room and breakfast was very good. -
• Angel (10/5): - Limpieza. Y seguridad y el calentador de ambiente
• Witold (10/5): -
• Witold (9/5): - I was offered a suite instead of a normal room without additional payment. The hotel is in a very safe area. They have a very good gym. For breakfast you don't have a big choice but it is good. Good coffeee (what is very important for me) and very good orange juice (from fresh smashed oranges). Metro station is quite close. The area is a bit deserted after 20.00. However few blocks further, near Plaza Foch there are some bars and probably night clubs, however I was not interested in night life.
• Witold (10/5): -
• Nicole (8/5): -
• Francisco (7/5): Es el hotel en el que me quedo en Lima - La ubicación y el personal Algo anticuado
• Shuhala (10/5): - Room, breakfast
• Mateusz (10/5): - Location Amenities Jacuzzi Breakfast Nothing
• Brittany (7/5): - Very clean and secure, good value for money. Breakfast included was good. Central location to Old Town and airport. Staff were very helpful and were English speaking Surrounding neighbourhood felt unsafe, particularly in the evening. A lot of street noise and car alarms every night which I often woke up to
• Yaacov (9/5): - Litel danger out of the hotel in the nhigts
• Assad (8/5): -
• Angela (10/5): -
• Cristian (9/5): -
• Harriet (7/5): - Great room service. Came very quickly and tasted delicious. Also was booked five minutes before areival and was given a room straight away. Just slightly lacking interior design in the bedrooms. The downstairs was fantastic and swish. But wasn’t carried through to the bedrooms/suites.
• Luciana (10/5): -
• Aleida (10/5): -
• Marisela (10/5): - Estuve una noche pero fue súper cómoda la habitación todo muy bien y excelente servicio
• PABLO (9/5): - Instalaciones Poca presión agua fría.
• jessie (9/5): - Personal muy servicial, buen desayuno y camas comodas En las noches el área se torna solitaria
• Linda (10/5): - Great beds, quiet rooms,modern bathrooms. Staff extremely helpful The lighting is a bit gloomy in the reception and common areas
• Maria (10/5): Maravilloso - Es cómodo y limpio . El desayuno delicioso y su atención excelente Creo que todo estuvo bien
• Roberto (10/5): -
• Jinnawat (9/5): Great choice for tourists to stay in Quito - Clean, nice and friendly staffs, great dinner.
• Maria Iolanda (10/5): - Localização excelente, quarto amplo e confortável, funcionários educados e prestativos
• Alex (10/5): - Breakfast was good N/A
• Robert (8/5): A good option to see the city. - A very nice hotel Breakfast could be upgraded
• Diego (10/5): Excelente - La habitación es excelente, muy cómoda y con mucho espacio. El desayuno es muy bueno, con vistas hacia la ciudad. El servicio de comida a la habitación muy rápido y con un personal muy amable. La limpieza de la habitación siempre fue muy buena durante toda la estancia.
• Stefano (10/5): - Camera molto grande, bagno anche, personale supersupergentile, stanza sempre pulita, ottima colazione per tutti i gusti. Letto enorme e molto comodo. .
• Mariana (10/5): Muy buena estadía - La habitación estuvo súper cool
• Roland (9/5): -
• Jorge (8/5): Lugar agradable. Si regresaría. - Ubicación, limpieza, atención. La comida es excelente. Regresaría. Se deja una garantía de $100 (aunque fue anulada sin problema. Era un sábado y había música alta hasta la madrugada.
• Renato (9/5): -
• LUZ MARIA (3/5): Nos intoxicamos en su Restaurante. - Salones disponibles en torno a la recepción. Cama cómoda y buena limpieza. Poca empatía y mal servicio ante una intoxicación con la cena en el hotel. Mala relación calidad-precio. Ubicación en zona peligrosa. Habitación antigua y con falta de mantenimiento. El hotel está situado en una zona que de noche, por lo visto, es muy peligrosa. Nos recomendaron tanto en el hotel como algún taxista, que no saliéramos ni siquiera a cenar fuera, con lo que cenamos en el hotel. Lamentablemente algo no estaba en buen estado porque mi pareja y yo enfermamos con diarrea, sintiéndonos débiles y muy cansados. No pudimos aprovechar la mañana siguiente para hacer actividades por Quito debido a que no estábamos recuperados. Aunque teníamos el desayuno incluido, no pudimos bajar a desayunar al estar enfermos y pusieron problemas para subirnos agua embotellada, un té y una fruta a la habitación, aunque finalmente lo hicieron. Ni se plantearon un late chek-out a pesar de que tuvimos que esperar a un taxi para el aeropuerto más de 2 horas mal tirados en los salones del hotel puesto que no nos encontrábamos bien ni con fuerzas para hacer nada. No disponían de formularios legales para dejar constancia de la intoxicación. No ofrecen un servicio acorde a un hotel de 4 estrellas y sorprendentemente, a pesar de que llevábamos ya 2 semanas por Ecuador sin problemas con la alimentación, enfermamos por una cena en mal estado del restaurante de este hotel.
• Jefferson (9/5): - Ok Ok
• Jean Pierre (10/5): - Todo estuvo bien.
• Paul (10/5): -
• Paul (10/5): -
• Paul (10/5): -
• Frank (9/5): -
• Ignacio Goicoechea (8/5): - el desayuno muy bueno y la habitación muy cómoda la ubicacion no es recomendable para caminar de noche. Se escuchaba música alta que venía de un bar de enfrente
• Németh (9/5): - Clean room, clean bathroom. Close to market and restaurants. Not a complaint, but breakfast is the same choice every day. After 5 days, I could eat something else.
• Taiyang (10/5): Beautiful hotel with big rooms - Huge rooms and very comfortable Gyms are not included as part of the stay.
• Eupolisz Balazs (10/5): -
• Bossano (10/5): - Instalación Todo estuvo bien
• Eupolisz Balazs (10/5): -
• Eupolisz Balazs (10/5): -
• Eupolisz Balazs (10/5): -
• Roberto (10/5): Excelente -
• Betty Villaseñor (10/5): Excelente opción de hospedaje -
• JULIAN (8/5): Suficientemente cómodo y excelente el desayuno - El desayuno Las instalaciones del baño
• Luiz Carlos Damm (10/5): -
• Carolina (10/5): Recomendable! - Muy bueno el hotel, las habitaciones, el personal, el Restaurant
• Jefferson (10/5): - Todo Nada todo ok
• Joel Gaibor (10/5): Todo muy bien - La comodidad, privacidad, parking y limpieza Todo bien
• Pereira (1/5): Imposible descansar - Imposible descansar en la noche, la bulla de la calle de las personas, de los camiones de basura a las 0300 hrs es muy molesta, un hotel de esa categoría debería invertir en colocar ventanas anti ruido
• jaime eduardo (9/5): excelente relacion precio calidad - buena atencion, gente muy cordial nada
• CRISTIAN CHIQUILLO (10/5): - Excelente ubicación, excelente atención. Instalaciones excepcionales.
• Monica (9/5): Good Hotel For The Price.. - The Room Was Very Nice and Quiet (When the Shades were Closed) and at Night Time. Hot Tub in The Room was Good and The Breakfast Was Great… Nothing Really Except Maybe The Neighborhood Wasn’t All that Good Especially At Night..

Photos