ibis London Shepherds Bush - Hammersmith

Location: 3 - 5 Rockley Road, London, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Restaurant
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Car hire
• Non-smoking throughout
• Board games/puzzles
• Kid meals
• Coffee Shop on site
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Internet access
• Housekeeping on request
• Wine release events
• Secured parking

Rooms Available

• Double Room

  With free Wi-Fi, this room has a TV, tea and coffee making facilities, and a work desk. The private bathroom has a hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Twin Room

  With free Wi-Fi, this room has a TV, tea and coffee making facilities, and a work desk. The private bathroom has a hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Chandana (9/5): Value for money - Very central and convenient Liked everything
• Chandana (9/5): -
• BIANCHERI (7/5): - L Hotel est très bien situé. Gare de bus et métro proche. Endroit calme. Personnel pas très sympa. Le petit déjeuner n était pas au niveau non plus.
• Jeffrey (7/5): We would absolutely stay there again in the future. - Very good location with three Underground lines nearby. Typical, modern ibis facility. Good breakfast, if you choose include it. Excellent cafes nearby if you choose to have breakfast on your own. Lack of facial tissues in bathroom.
• Pavel (9/5): Good location, good service, good staff. - The location has Underground, BUS and train connection. Room was clean with good service on request. You can have snack 24/7 in the restaurant.
• Vladislav (9/5): -
• Rachel (8/5): Effortless and easy. - Clean . Although some electrical outlets were loose. Location was really good right near Shepherd’s Bush Empire and Shepherd’s Bush Market Tube station to London St Pancras Train station. Shower was good, easy to operate without burning or freezing myself. I wish there was an electric socket next where the kettle was placed so I didn’t have to put it on the other side of the room against the window curtains. Very easy to walk to from the tube stations. I love that it was so close to Shepherd’s Bush Empire, great food. I wish there more seating for breakfast in the morning.
• Saunders (10/5): -
• Claire (10/5): Just what we needed nothing more or less. - Breakfast wasn't amazing unless you like a full English. The room was nice and clean only thing missing were hand towels but that was not a major thing. Location was brilliant only a short walk to see Cooper Alan . Breakfast
• Ilker (6/5): - Metroyla merkeze ulaşılabilir Oda da prizler az ve bir tanesi çalışmıyor.
• Carola Marianne (9/5): Mycket trevlig och hjälpsam personal, sköna sånger, superb frukost och perfect läge! - Perfekt läge, nära tågstation och tunnelbana samt bussar. Bra kommunikation från Gatwick. Trevligt område som verkligen bör utforskas.
• Rene Johannes (7/5): -
• Emily (8/5): More than the basics, a bargain - Clean, quiet, practical room with new fittings. But there were also frills: helpful reception staff who lent me a phone charger when mine stopped working, a free water fountain in the lobby, added security with a buzzer entry system. Not really a criticism but the bathroom was a tiny pre-built unit, best for one person
• hercegyu (8/5): - Good out-of-center location. Very well connected to the city center by tube, train, and buses.
• camilla (10/5): Lovely stay - Perfect location, very close to the underground and easy to reach. Lots of restaurant nearby. Perfect location if you are going to a show at the O2 as it is 5’ walk from it. Breakfast slightly less rich than Waterloo Ibis maybe
• Hayley (9/5): - Nicely laid out bar and restaurant area, comfortable and spacious. Room was very comfortable and had everything needed for the stay. Staff very friendly and helpful
• tony (9/5): Relaxing and comfortable stay would definitely stay there again - Situated right near Shepherds Bush Green, nice and quiet, comfortable,clean and the staff very helpful. Breakfast very good with lots to choose from great selection to suit everyone. Nothing really, could do with plug sockets each side of the bed just a little thing
• Lesley (10/5): Excellent value for money - Very clean, staff were very helpful and friendly, lovely breakfast.
• Ivan (7/5): Нормально, если цена низкая и хочется сэкономить. - Дружелюбный персонал. В целом, в номере все есть для небольшой поездки. Соседей не было слышно, но, возможно, это из-за того, что их не было, так как все, что происходит в коридоре слышно хорошо. Непонятная пыль/стружка под матрасом. Отсутствие сейфа в номере, уставшая мебель, отсутствие зарядок у кровати, налет в душевой кабине, очень громко закрывается дверь душевой кабины Также хочу отдельно отметить район, он не ощущается как безопасный ночью. У нас под окном постоянно громко слушали музыку в машинах, ночью в том числе. Также несколько раз шумели пьяные компании и курили траву При той цене, которую мы платили за сутки (180€) отель оказался плохим по соотношению цена/качество.
• Ovidiu-Lucian (10/5): -
• Bernard (8/5): Nice stay. Very convenient location. -
• Immacolata (9/5): - Perfetto. Posizione, dimensione camera Le tende che dovrebbero essere attaccate alla finestra altrimenti alle 5 filtra il sole e puntualmente ci si sveglia. Per il resto tutto perfetto
• Jane (10/5): -
• Nigel (8/5): No frills, clean, comfortable, good location and value, not much to dislike - Great location for underground and Sixt car rental. No frills, clean, comfortable and good value Not much to not like.
• Alicia (8/5): Just what I wanted - Very near the shops Nothing
• Marilyn (10/5): perfect for where I was working - Easy to find and very helpful staff quiet room
• Judy (10/5): -
• Rita (9/5): -
• Mitchell (10/5): Great stay, will return! - Great staff, clean facilities and tasty breakfast! We liked it all
• S (8/5): -
• Katie (8/5): -
• Julie (10/5): Great location, quiet and comfy hotel - A great location for Shepherds Bush O2 . Also really convenient for central London, 15 mins in Central Line to Marble Arch, Oxford Street. The hotel is extremely clean and extremely quiet. My room was very comfy, breakfast had a good variety and enjoyable. Staff were friendly and helpful. If I visit London again, I’ll definitely stay here. Pizza Express next door to hotel and a variety of eateries nearby. Nothing!
• Salvatore (7/5): Bene, peccato per il bagno. - Posizione molto comoda, vicina alla metro. Staff super disponibile e colazione salata buona, quella dolce deficita un po'. Il bagno è orribile. Angusto senza una ventola d'aerazione. Bisogna usare abbastanza forza per aprire e chiudere la porta, il ché provoca un sacco di rumore, molto fastidioso in piena notte.
• Gillian (7/5): Good value for money hotel . Not the best surroundings but ok for a one night stay . - Good location for our visit. Theatre was just a few minutes walk from the hotel . Surrounding area was a little run down and crime is quite high in the area.
• Shanti (9/5): -
• Lam (8/5): - near the bus stop bed very comfortable hotel is a little far away the centre
• DOMINIQUE (7/5): Corect, sans plus! - Bon accueil, petit déjeuner très correct, personnels sympathiques. Chambre 219 (2° étage) avec TV de très mauvaise qualité, peu de chaînes et pas une en français. La porte de la salle d'eau très grinçante et désagréable. Pas de mini réfrigérateur. J'ai demandé à la réception un oreiller "mou" pour mon épouse qui souffre du dos, ils n'en ont pas! Pas de parapluie non plus à disposition.
• juan_cuellar (8/5): -
• Sciavarrello (9/5): - La posizione ed il rapporto qualità prezzo Il bagno
• ten Siethoff (9/5): -
• Rongyos (8/5): Practical hotel with parking space, close to tube station - Decent hotel, close to tube station. Practical location to reach by car and travel further into town with Underground. Facilities as to be expected from a chain hotel like this, friendly personnel. Possibility to park in the parking garage next to the hotel. Parking is slightly expensive with 25GBP per day, but I am afraid this is fairly common in London. Hotel is not in the newest state.
• _ (8/5): -
• Théo (10/5): -
• Krisztina (10/5): -
• Melissa (7/5): Great location, very small. - Location great. Tiny room, tiny bathroom.
• Octavio Andrea (8/5): - La flexibilidad para el check in / checa out Podría ser mejor la calidad del desayuno. Y en las habitaciones se escucha fácilmente al vecino
• Chloe (6/5): Budget hotel close to the city, improvements could be made - The hotel was a ok option for London marathon weekend. It is close by to the tube and amenities, such as cafes, supermarkets, the pharmacy and Westfield. The room was dated but had what you needed. The bed was comfy enough. The hotel rooms are old and dated. The bed didn’t even have a power outlet next to either side. The TV is old and the bathrooms could do with an upgrade. Some staff were quite miserable, others happy and kind. The location is quite rough, especially at night time. It was expensive for what it was but that was because it was marathon weekend.
• Laszlo (8/5): -
• Nick (10/5): -
• Julie (9/5): -
• Jeffrey (7/5): We would stay here again. - Nice location/neighborhood, accessible from multiple Underground/Tube lines. As always with this chain, it was very clean. The breakfast was fine, though not outstanding. Nothing, really. It’s not an ibis Styles, and we knew this going in.
• Jessica (9/5): -
• Francesco (10/5): -
• Garavelli (10/5): - Bella, accogliente, pulita, posizione ottima, rapporto qualità/prezzo molto valido Nulla
• Wayne (7/5): -
• Tilda (8/5): Prisvärt hotell i bra läge! - Ett hotell i bra läge och område med goda kommunikationer. Bra pris! Det är ganska lyhört ut mot gatan trots stängda fönster, och vissa saker i rummet börjar bli gamla/slitna så som toaletten och TV. Synd att det inte finns kylskåp på rummet.
• Florence (10/5): - Excellente situation ! Au pied de la station Shepherd’s Bush sur la ligne de métro Central line idéal pour se rendre dans l’hypercentre. Il y a aussi un Lidl et des restos à 2 pas . La chambre est très bien , grande et bien équipée avec 2 tasses, café , thé, bouilloire... J’ai eu droit à une super promo grâce à Booking - 105e la nuit . Nous n’avons pas testé le petit déjeuner qui est à 13,50£ par personne. Je recommande vivement Rien ! Sauf peut-être la porte de la salle de bain qui grinçait bien dans la chambre 219
• Alan (7/5): - Excellent location, funky communal areas , good bar ( great staff ) . Room clean , good quality bed linen, spacious bed .Great check out time . The noise from room above late into the early hours .Not much sleep
• Dai pie (10/5): 10* - Awsome
• lisa (6/5): I slept ok. Partner had a terrible - Close to the o2 which is what we were travelling for. Basic and a little costly for what it was.
• Ana Sofia (8/5): Would come back - Pretty much everything! The staff was super nice and helpful. We only spent 2 nights so the room was big enough for us (even if we were to stay longer). Nothing major to point out. I wish the shower pressure was stronger but that's a personal preference. The breakfeast was enough but could have more variety. But not that problematic for me.
• Dorine (8/5): Sympa - L’hôtel et la chambre était propre, le personnel est agréable Les matelas sont pas très confortable, et il manque un personnel qui parle un peu français malgré que l’on soit à l’étranger ça peut aider parfois. Il manque d’un distributeur en bas
• Roy (10/5): - Great location minutes away from our gig at the shepherd's Bush empire. Great staff and very peaceful All good
• Gabriela (10/5): -
• Tom (8/5): -
• Megan (6/5): Convenient location . - The location was amazing for what we needed , close to station and shops . The reception area and restaurant bit was nice clean and inviting. First impressions when you walk into the room , it was nice looking but upon using the facilities ect in the room we wasn’t happy , the bed was extremely uncomfortable the room got very hot even with the windows open , the AC in the room was very poor . At breakfast it was nice was greeted but the foot was cold even though it had been under the heating lamp . Over all for a 1 night stay it did its job but I don’t think we would return.
• Emily (6/5): -
• Irene (10/5): -
• Suzan (8/5): -
• Anna (6/5): -
• Paulo (8/5): Gut für der Preis - Personal,Zimmer Lage,zuweit weg von Zentrum
• Jeff (8/5): -
• Karen (7/5): Clean, comfortable stay. - Clean room, comfy bed & a nice breakfast, also an easy walk to Olympia. Exactly what we expected. Good value for money. And the staff were friendly.
• Bruna (10/5): - Tutto Niente
• Antonio (8/5): Good value for money - Internally the hotel and room felt new and not "used" or "tired", we appreciated the how clean and how the place smell nice. The room was ok, personally we don't like the "bathroom pod" but we understand that everyone is going there
• Lesley (8/5): Nice Hotel - Nice room. Spacious and clean. Quiet as was on the fourth floor. Breakfast was lovely. Could have had an extra towel as no hand towels. Had to use the same towel when washing hair. Only one towel each supplied.
• monk (10/5): -
• Meera Ravindranathan (7/5): Overall nice. - Superb location and clean rooms. We had to pay for drinking water.
• Khadime (5/5): - Location is good, staff really lovely. The bed sheets were dirty.
• Giulia (8/5): -
• Silje (9/5): -
• Edward (8/5): Ok but disappointing in some areas. Staff polite. - Location, Cindy bed, Earl Grey tea. Spare pillows and covers were stained, creased, in a slept on condition and dirty and couldn’t be used. They’d been stored and not room checked previous to our stay. Shower doors didn’t reach the floor resulting in wet slippery bathroom floor which wasn’t pleasant. Did not like the cheap pod-type bathroom at all. No hand towels supplied!
• Cristina (8/5): - Una ubicación muy buena, pues tiene paradas de metro de distintas lineas a 5-10 minutos andando q conectan con el centro y con el aeropuerto de Heathrow de forma cómoda. Muchas tiendas restaurantes y bares cerca con horarios amplios
• Radziute (9/5): -
• Dianne (10/5): - Staff were approachable, accommodating, knowledgeable and very friendly.
• Irene (10/5): Very good - Nice room Nice view Clean Great location Needed 2 pillows as standard Needed to be cheaper
• sanju (10/5): - Comfortable stay. Location is fantastic As expected on this part of london
• Guest (3/5): -
• vicky (8/5): -
• Hannah (10/5): -
• Tina (8/5): -
• Pat (9/5): Great - Great location Nothing
• Bassi (9/5): Ottima struttura che si trova in una buona posizione dato il collegamento con la metropolitana che dista a massimo 200m -
• Martyn (7/5): -
• Renate Love (9/5): Vi hadde et veldig fint opphold. - Det var fint og hyggelig betjening. Vi savnet å ha kjøleskap på rommet.
• Claire (9/5): Television Centre recording and night away - Safe Clean Quiet Comfortable Bit expensive. Bathroom pokey
• Laura (8/5): -
• Ria (7/5): First time staying at an Ibis hotel… - The guy that checked me in was helpful and friendly. The room was nice. I liked that I could adjust the temperature when it got cold. I paid for breakfast but when I asked, there were limited vegan options (the butter wasn’t even vegan). The staff member wasn’t sure what was and wasn’t vegan and offered gluten-free bread… I was looking forward to having breakfast and ended up having a banana and a yoghurt. I left the hotel very hungry which wasn’t great. I could have done with some extra bedding as I was a little cold throughout the night. Checkout was quick, but I wasn’t asked how my stay was. Someone else was at the front desk this time, so maybe the person who checked me in would’ve asked this. It felt a little abrupt.
• stephentaynton (10/5): Great value - We were looking for a reasonable hotel close to the West End and this Ibis was just right. Good value, parking which leads into the hotel (it does cost £25 for a full day but considering where it is, it is good value), pleasant front of staff, nice room, good bathroom and breakfast if you want it. There is also a bar. Clean property and central to Westfield if you want to do a spot of shopping. Seriously you cannot go wrong, if for one night or perhaps an extended stay. Highly recommend it.
• Hauwa (10/5): I enjoyed the location but the cleaning was not top notch. I mean the cleaners dont clean well. - The staffs are very friendly and welcoming Everything was nice but the toilets needs repair

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