Kervansaray Bursa City Hotel

Location: Fevzi Cakmak Caddesi No:29 Osmangazi, Bursa, tr

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Public transport tickets
• Lower bathroom sink
• Emergency cord in bathroom
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Guest education on local ecosystems and culture
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double Room, 1 King Bed

  1 King Bed

  344-sq-foot room with mountain views

  
  

  Internet - Free WiFi

  Entertainment - 80-cm LED TV with premium channels

  Food & Drink - 24-hour room service and minibar (fees may apply)

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Iron/ironing board, safe, and desk; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Area rugs in room

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Alarm clock
  • Wardrobe or closet
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free cribs/infant beds
  • Bedsheets provided
  • Location - top floor
  • Bed sheets not available

• Standard Double or Twin Room

  Air-conditioned room with a satellite TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Shower chair
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Complimentary access to conference room/business areas
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Single Room

  Providing free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned single room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe King Room

  Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Queen Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as mountain views.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Complimentary access to conference room/business areas
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• King Room With Mountain View

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Complimentary access to conference room/business areas
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as a quiet street view.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Complimentary access to conference room/business areas
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Farakh (10/5): Stayed here numerous times when in bursa highly recommend - Location is local to all attractions Nothing much
• Nalli (10/5): - Mijn verblijf was echt top! Luxe kamer met zijdelings uitzicht was mega. Perfecte ligging, centraal met wandelafstanden naar bezienswaardigheden. Het team was behulpzaam en professioneel waarvoor dank. Absoluut een aanrader!
• Faten (9/5): -
• Jacques (9/5): Hôtel à conseiller à toute personne qui veut visiter les merveilles de Bursa - Chambre bien équipée. Prix imbattable. Service exceptionnel. Situation au centre ville Bruit de rue
• Mümin (9/5): -
• Cynthia (8/5): Wonderful service and superb location - Front desk was soooo helpful and efficient and attentive . They booked our ferry tickets for us when we couldn’t do it, quickly made a 2nd key for us, answered our questions n English very well and found ways for us to use the metro and buses. Thank you so much front desk! They ensured that our room was nonsmoking and the room and hotel smelled great. The room was huge with an amazing view and lots of plug outlets for charging at least 4 outlets maybe more! Breakfast was quite good with fresh cookies, 2 types of eggs and lots of types of fresh veggies and cheese. There was a choice of different herbal teas and I liked that. Toilet seat was loose.
• Waleed (10/5): -
• Ashraaf (9/5): - Staff n location all good Everything was all good
• Mortada (6/5): Great Location and BAD SMELLS!!! - Staff and location Bad smell everywhere, even at reception , room , coriander….
• Hazem (9/5): - Good location, good stuff
• Chris (10/5): - Great place to stay
• Marco Antonio (2/5): Unpleasant - Location Unfriendly staff
• Mohannad (7/5): -
• SABIDURÍA DEL CORAZÓN (7/5): - Excelente ubicación en el centro de la ciudad y aparcamiento. El desayuno tipo bufé está perfectamente surtido. Buena relación calidad precio. Estruendosamente ruidoso; el escándalo del tráfico en la calle acaba después de media noche y los alaridos en la mezquita, que en esta ciudad son inusualmente elevados, llamando a la oración de la mañaba suenan antes de las 5:00. Hay un mensaje en el ascensor: "Prohibido traer comida y bebida de afuera por razones de salud"; creo que quedan suficientemente expuestas a la vista las verdaderas intenciones de la prohibición. La limpieza es defectuosa, había restos de suciedad en la moqueta al llegar, un sandwich mordido en la nevera y el baño desprende mal olor. No aspiraron el suelo en los días sucesivos y la suciedad permaneció en los mismos lugares.
• Dimana (8/5): - Добра локация , удобно легло ! Слаба закуска , имаше застояла храна от предходни закуски !
• Yaakoubi (10/5): - Mr salah in the breakfast room, he's so kind and welcoming 🙏 Nothing, everything was super 👌
• oya (10/5): -
• Amelie (8/5): -
• UYSAL (9/5): - Perfect location. Wifi signal was not good in our room. We couldn't use wifi.
• EMANUEL NICOLAE (8/5): -
• Khalid (1/5): فندق تعبان وسيى. ولا انصح فيه. - صراحه فندق جدا تعبان. اول مره اشوف فندق من غير مكيفات !!! الاستقبال سيئ. لا مناديل لا احتياجات حمام. كل شي في فندق لم يعجبني. والله ولا انصح عوائل الخليجية تسكن فيه. مشكلة في ناس تقيمه كويس. هم الا يضحكون علينا في بوكنج.
• Mihaela (10/5): Sejurul a fost excelent, condiții foarte bune, curatenie. Un mare plus, TV avea și canale în limba r - Micul dejun bun, diversificat
• Christiane (8/5): Guter Preis - Personal und Lage waren perfekt. Auch das Frühstück war sehr vielfältig. Für jeden Geschmack etwas dabei. Sehr viele frische Optionen. Geräumiges Zimmer und große Dusche Leider war das Zimmer kalt und die Decke viel zu dünn für kalte Nächte. Der Teppich hat viele Flecken von verschiedenen Getränken.
• Cihat (5/5): Kann man nehmen muss man nicht! - Top Lage Das Zimmer war nicht Sauber, zwar geputzt aber nicht sauber!
• Francois (8/5): Je recommande cet hotel a distance de marche de la vieille ville. - Tres comfortable et tres bien situé. Excellent rapport qualité prix. Les petits details de propreté.
• Mustafa (7/5): Magnifique séjour - Très pratique car on nous gare la voiture et on nous aide avec les bagages. J’ai beaucoup aimé la vue aussi. Le petit déjeuner est très bon également.
• Daniyar (9/5): Good Hotel - Staff. Location Low sound insulation in rooms
• OSMAN (8/5): -
• Rafick (9/5): - Location
• Азизбек (9/5): - Локация супер. Номер чистый. Заврак хороший. Персонал отличный. Менеджер повысил категорию номера. Спасибо большое.
• Jose Manuel (10/5): Lugar perfecto para descubrir Bursa - El hotel es antiguo pero muy cómodo. El desayuno muy completo. La ubicación perfecta para descubrir la ciudad. Cercano al metro y a las paradas de autobús.
• Jetullah (6/5): Bett es war nicht gut und nicht sauber Bett Wäsche - In zentral alles in der Neher Altstadt Auto hört weil Fenster sind zu alt alu
• Mohammed (7/5): - The location and value for money is great. The rooms needs a little bit cleaning and remodeling
• Elena (8/5): Angenehmer Aufenthalt - Schönes Hotel mit guten Frühstück. Die Lage ist Top und man erreicht alles gut zu Fuß. Außerdem gibt es einen kosten losen Parkservice. Netterweise haben wir ein Zimmer-Upgrade bekommen in ein schönes großes Zimmer. Leider war in unserem Zimmer Teppichboden der schon etwas mitgenommen aussah.
• Cosimo (9/5): Bursa bellissima scoperta. Hotel top! - Posizione ottima per visitare il centro della città. Ci hanno omaggiati di un upgrade della stanza che era molto bella e soprattutto molto spaziosa. Parcheggiano loro l’auto. Sempre molto veloci ed efficienti nel servizio Qualche pecca sulla pulizia
• Ghazwan Al Sammerai (10/5): - Everything was very good, especially the staff's flexible and wonderful service. Nothing
• Arianit (8/5): -
• EMANUEL NICOLAE (10/5): -
• Murat (10/5): I’m very happy - Staff n location Very helpful
• Saleh Alkharaz (8/5): - الفندق نظيف والتعامل راقي الفطور متنوع وجيد يستحق الاشادة والزيارة
• Murat (7/5): -
• Kübra (10/5): -
• Kübra (9/5): Centraal, prima -
• Ciobanu (10/5): -
• s.samir (8/5): زيارتي إلى بورصة - في الحقيقة كان كل شيء جيد جدا من بداية الإستقبال إلى غاية المغادرة، خدمات، نظافة، موقع ممتاز، فطور جيد جدا، الشكر موصول إلى كل الائمين على هذا الفندق. لا يوجد إلا بعض الملاحظات الصغيرة التي تتطلب زيادة في الإهتمام.
• Carlos (5/5): Buen hotel, pero no para una pareja LGTB - Buena ubicación, justo a la entrada de la parte más céntrica y peatonal de la ciudad. Habitación cómoda, luminosa y limpia. Desayuno correcto. Hubo dos eventos desagradables. El primero fue que durante el check in el personal insistió en darnos una habitación con dos camas separadas cuando vieron que éramos dos hombres (somos una pareja gay) a pesar de que habíamos reservado una habitación con cama grande. El segundo es que pedimos lavar ropa y el servicio nos salió muy caro, pero los precios no estaban afichados en la habitación si en la recepción.
• Meryem (9/5): Was een zakelijk verblijf. Heb zeker genoten. - Accommodatie was perfect. Op loop afstand van het centrum. Privé parkeerplaats. Niet van toepassing.
• BADRIYAH (10/5): -
• Fadil (6/5): Need improvement in cleanliness. - The location, free vallet parking, elevators and friendly staff. The bed is too soft and not comfortable for me and the room is not so clean. Need to improve the cleanliness.
• Masaru (8/5): - It was close to çarşısı, and very comfortable. The washlet system was worse than one in Japan.
• Gratiela (10/5): o vacanta frumoasa - micul dejun foarte bun caldura in camera
• Siti Hajar (9/5): In the heart of bursa city centre - Located in the heart of Bursa City Centre. There’s a straight bus for BUDO Mudanya. The lady in the reception was amazing, did not manage to get her name. But she provided us early check in and complimentary upgrade. The room was spacious and overlooking the mountain. Room was clean and bed was comfortable too. Nothing at all
• honda (10/5): - Es ist das 2.mal das wir dieses Hotel gebucht haben. Ja es ist etwas in die Jahre gekommen aber es ist sehr sauber.Das Hotel liegt sehr zentral.Man kommt überall auch fußläufig hin. Morgens das Frühstück ist abwechslungsreich und man hat gut Auswahl. Hervorzuheben sind die beiden Herren Salih und Sefer,die einem mit ihrer freundlichen kompetenten Art den Beginn des Tages versüßen.Sie merken sich jede Kleinigkeit und beim nächsten Mal steht schon alles bereit.Die Zimmerreinigung ist auch sehr gut.Es steht jeden Tag eine Flasche Wasser bereit und frische Handtücher.Wir würden wieder dieses Hotel buchen.Man kann abends bis 24 Uhr oben auf der 8.Etage noch was essen und trinken mit fairen Preisen. Das auf den Zimmern geraucht werden und dadurch dieser kalter Rauch immer im Zimmer ist.
• Richard (10/5): Very nice and clean - Perfect position in the center, parking, clean, nice staff
• AMENI (10/5): - Personnel accueillant Hôtel au centre ville proche de toutes les commodités Ils nous ont offert la chambre dès notre arrivée avant l'heure Rien
• Rabah (7/5): Dans l'ensemble l'hotel est boen - Localisation
• Mila Sp (10/5): Добър хотел, бихме отседнали отново! - Удобно място в непосредствена близост до центъра на града. Приветлив и отзивчив персонал. Стаята беше голяма, с хубава гледка към града. Леглото беше удобно. В стаята имаше всичко необходимо. Хотела разполага паркинг, който се намира на отдалечено място. При настаняване служител взима колата и я паркира, при тръгване я докарва. Интернета беше доста лош, осветлението беше слабо.
• SHIRAZ (9/5): good location, decent room size and excellent breakfast - Room was supper clean and decent in size. Washroom was bit small in size
• Yusifov (10/5): -
• Busra (10/5): -
• نبيل الدهيم (5/5): - الموقع ممتاز الغرف سيئة بالنسبة للنظافة والمراتب سيئة غير مريحة والسجاد متسخ
• Hassan Ali (10/5): Great hotel at perfect location. - Location, just at the laps of majestic Bursa mountains, lot's of food and shopping options available as well.
• talal (8/5): -
• Hüseyin (5/5): -
• Ani (6/5): -
• Luigi (10/5): - Colazione , ottima posizione per visitare la città vecchia. .
• Мехмед Мохаремов (9/5): -
• MoLay Youssef El alaoui (9/5): -
• Mariusz (10/5): -
• Valerii (5/5): -
• Olaf (9/5): - Gutes Hotel in bester Lage. Trotzdem nicht laut. Alles zu Fuß zu erreichen. Nette Mitarbeiter, das Auto wird vom Personal geparkt und auch bei Abfahrt direkt vor den Eingang gebracht. Gutes Frühstück. Alles vorhanden. Wir hatten das Zimmer mit runder Fensterfront in 5. Stock. Genial. Alles war in Ordnung.
• ali (10/5): -
• tayfun (2/5): yazık ismine tarihine - otelin geçmiş tarihinle ilgisi yok nevresimler yastıklar,yer döşemeleri çok çok pis idi yazık bir an önce ismine yakışır tadilat ve temizlik şart bir dahaki sefere kontrol etmeden rezerve yaptırmam.
• DANIEL (8/5): - Camere curate, mic dejum bun, pozitionat central si cu parcare.
• Reem (10/5): - Staff were very nice and friendly Internet connection is very weak
• Ibrahimi (10/5): - Sehr gut
• Alejandro (10/5): -
• Pat.Sou (9/5): - Grande chambre, parking avec voiturier, près du centre historique , petit déjeuner copieux, vue en étage. Lampes de chevet à la lumière faible
• Metin (10/5): - Hotel war ok. Waren nur eine Nacht dort. Waren auf der Durchreise. War einmal ein schönes Hotel in den 90 ern. Gehört wieder einmal renoviert, sonst alles ok. Wie gesagt ein wenig in die Jahre gekommen aber ansonsten ok. Für City Urlauber perfekte Lage. Mitten im Gewühl. 😂.
• Nazaahah Bi (10/5): -
• Masato (10/5): -
• Mehmet (10/5): -
• Mahajan (8/5): Very good -
• Fatih (8/5): Not bad - Location Smoke smell
• Aleksandar (8/5): Very good -
• Kujtim (9/5): Superb -
• Noor (8/5): Satisfied - 1. Nice and helpful staff 2.Location -located near grand mosque & Kozahan Nothing
• HATEM (6/5): Correct dans l'ensemble - Le séjours à étais correcte en globalité Le point négatif le petit déjeuner très limité dans le choix En plus j'ai pas reçu la chambre que j'ai réservé
• Isabel (6/5): Pleasant - Old, charmless hotel, that smells of cigarette and caters for large groups. We liked the very convenient location close to the center and the hans, it was very pleasant to walk around there and we found it to be better than the Istanbul Grand Bazar, and not so touristy. The highlight of this hotel if you come by car, is the valet service. You can leave the car in front of the hotel and a very efficient valet immediately walks out, takes charge of your luggage and drives your car to (presumably) the hotel's parking. We asked for it again when we checked out and it was brought out immediately. This valet service was impeccable and made the hotel worth it.
• Davorka (8/5): Very good - Great location, in heart of Bursa!
• Pavel (10/5): It was my second stay at this hotel in my second visit of Bursa. -
• Aysel (10/5): - Tavsiye ederim
• Rachel (10/5): - Herşey harikaydı
• Albaraa (1/5): Bad - ‏Very bad behavior from reception staff, i regret came to this hotel even though i left the hotel despite having one more day to stay! I went back to Istanbul, unfortunately never come back and never recommend to come to this place!! Many issues i had but the bad behavior was the worst! I Paid for 2 separate rooms (apartments) but when i came they want more money as we are 4 people!! OF COURSE we are 4 that’s why i reserved the 2 separate rooms to get each 2 one room!! But they took 100 EUR extra and i did pay that as it was late night we were so tired from traveling and i already paid the 2 rooms online before! ‏Very bad behavior from reception staff, i regret came to this hotel even though i left the hotel despite having one more day to stay! I went back to Istanbul, unfortunately never come back and never recommend to come to this place!! Many issues i had but the bad behavior was the worst! I Paid for 2 separate rooms (apartments) but when i came they want more money as we are 4 people!! OF COURSE we are 4 that’s why i reserved the 2 separate rooms to get each 2 one room!! But they took 100 EUR extra and i did pay that as it was late night we were so tired from traveling and i already paid the 2 rooms online before!
• Fareed (7/5): Good -
• Nigel (9/5): Superb - Very comfortable. The air conditioning mostly worked (which is better than most other places we stayed). Great location and view.
• Petra (6/5): - Das Hotel ist in die Jahre genommen, und leider läßt Instanthaltungen zuwünschen. Lampen funktionieren nicht und wurden auch innerhalb einer Woche nicht repariert
• Shehzad (10/5): Excelllent - Staff was really nice.. infact Mr. Abdulla upgraded our room and the room was amazing and it was mountain facing … everything was amazing Nothing
• Hamoud1753 (10/5): Exceptional -
• Hakkı (7/5): Good - Warmly welcome, clean room Close city center and nice breakfast

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