Kievits Kroon Gauteng Wine Estate

Name: Kievits Kroon Gauteng Wine Estate
Address: Plot 41, Reier Road, Kameeldrift, Pretoria, za

Location: Plot 41, Reier Road, Kameeldrift, Pretoria, za

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
Indulge in stylish rooms with air-conditioning, satellite TV, and a minibar. Pamper yourself with complimentary toiletries, robes, and slippers. Some rooms even feature a relaxing bath in addition to a shower.

Fine Dining Experience
Savor exquisite meals at Granita restaurant and cellar, or enjoy a lavish breakfast buffet at Kingsley’s carvery. Arrange for a delightful picnic in the rose garden or by the pool for a unique dining experience.

Relaxation and Recreation
Unwind at the Winelands Spa with saunas and a heated indoor pool. Bask in the sun by the outdoor lap pool or partake in lawn croquet and giant chess. Free Wi-Fi and parking are available for your convenience.

Book now for an unforgettable stay at Kievits Kroon, where luxury meets tranquility.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Packed lunches
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Allergy-free room
Kid meals
Heated pool
Public Bath
Infinity pool
Outdoor furniture
Fruits
Shallow end
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Broadcast Live sport events
Pub crawls
Cooking class
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Golfing on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Game drive nearby
Internet access
Housekeeping on request
Concerts/live shows
Private picnics
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Health or beauty spa nearby
Horse riding nearby
Swimming nearby
Charcoal grill
Guest education on local ecosystems and culture
Vegetarian menu options available
Paddle boating nearby
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Premium Suite

The spacious studio provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
Standard Double or Twin Room

Located on the Northern side of the Estate, this room features a private terrace. The private bathroom includes a bath, shower and complimentary toiletries

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
Deluxe Suite

1 Queen Bed
258-sq-foot soundproofed room, balcony/patio with garden views

Layout - Bedroom and 2 living rooms
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Bathtub, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Hand-held showerhead
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Balcony or patio
- Soap
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Hand-held showerhead
- Height-adjustable showerhead
- Desk chair
Standard Double or Twin Room

This air-conditioned twin/double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
King Room with Garden View

The spacious double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a bath.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Executive Double or Twin Room

The ground floor suites feature sliding doors, which open onto a private patio and garden. The first floor suites feature a balcony. The private bathroom includes a bath, shower and complimentary toiletries.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Adapted bath
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Key card access
Junior Suite

Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a bath and a shower. This suite has soundproof walls, flat-screen TV with satellite channels, garden views, as well as chocolate for guests. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
Traditional Queen Room

Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
Deluxe Bungalow with Garden View

The air-conditioned bungalow has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with garden views, this bungalow also offers soundproof walls and a flat-screen TV with satellite channels. The unit has 3 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation

Guest Reviews

Paul (8/5): -
Wilene (10/5): Mom needed it, she felt safe, cared for. And appreciated every single day. All the care was appreciated - After loosing my dad, we sent my mom there to just feel a little pampered and cared for. The entire team looked out for her, cared for her in the way we really needed and she needed. It was such a special stay. We really grateful. And will most definitely have her go again. Staff, service and special care. Attention to detail and sensitivity around our major loss of a remarkable husband and dad
Stad (8/5): -
532daphneym (10/5): Kievits Kroon Gauteng Wine Estate is Pretoria’s hidden gem - We spent Mother’s Day weekend at Kievits Kroon Gauteng Wine Estate and had the most amazing experience. My son and I were treated so well by the staff from the moment we arrived. The food was absolutely incredible, both dinner and breakfast were exceptional. The Mother’s Day gourmet picnic was definitely a highlight. From the live band and sushi stations to the entertainment for the little ones, everything was thoughtfully planned and created such a beautiful atmosphere for families. We always love coming here for a staycation because it truly feels like you’ve escaped to the Winelands. The hotel is spotless, the grounds are beautifully maintained, and having a spa onsite is such a bonus. It is also one of the few places where children can play freely while parents feel completely at ease about safety. This place has honestly become our second home. The staff are warm, friendly, and always go out of their way to make every stay comfortable and memorable. If you are visiting Pretoria or simply looking for a peaceful staycation, this is an absolute must-stay. 100% recommended, definitely one of Pretoria’s hidden gem.
Brian (10/5): -
Cyrano (10/5): Professional staff and peaceful venue - Open and tranquil
POPPIE CENTHY (10/5): - Everything and the outmosphere Dirty rooms,curtains, blinds
Winnie (10/5): My stay was amazing. And the staff was on the next level - Hospitality is on point . Nothing at all
Nobuhle (7/5): Amazing.Would recommend it any day - The general ambience Nothing - it’s a lovely place all round
nishen2016 (10/5): Nishen Naidoo - This was my 3rd time going to Kieviets and everytime, it becomes better and better, and our stay is such a royal treatment. This wine estate is such a peaceful and relaxed place. The Granita fine dining restaurant is thee place to eat. I always take 11 coarse menu, the chef always excels and exceeds her expectations everytime with her menus. The breakfast is too die for. A full spread of everything. Fresh, delicious and oh so tasty to perfection. The spa with all of its pools, saunas, jacuzzi, steam bath, cold pool and the multi-shower head shower, is everything and you dont want to leave the place. Kieviets Kroon is the place to be, for the young at heart and to the more experienced seniors. We love this place and to all the management staff, reception staff, executive cleaning staff, chefs, waitresses, just about every employee are just so special and blessed. Thank you Kieviets Kroon for a 10-Star treatment. You deserve 2 more stars to your honorable status.
David (8/5): Great stay with the wife - Was romantic and the food was great Nothing in particular
Trudie (10/5): -
Benita (10/5): Awesome - Breakfast buffet big variety well presented. Dinner three course exceptional good. Spa very clean relaxing staff friendly. Overall well done to all the staff, waiterers and mangement 100% will definitely be back soon.
Michael (10/5): -
Michelle (9/5): Amazing - will be back soon, hopefully the TVs are then upgraded. - Everything! Beautiful, isolated and it feels out of Gauteng. I have one suggestion, maybe look at getting smart TVs for the rooms, where guests can log into their own Netflix or Prime. It was daunting to watch open view, some people just like to relax in the room and watch a movie. There was hardly signal and we reverted to watching on our phones with headphones on. Not nice at all. Then, maybe look at getting one extra double point plug per room, if you are 2 people, there is more than likely 4 devices to charge (phones and watches).
Laverne (9/5): -
Siphesihle (4/5): -
Taryn (6/5): -
Zolisa (10/5): -
Neo (10/5): -
DAmi2023 (4/5): Spa experience - On arrival, the receptionist and Spa Manager mishandled our booking. Although our spa appointment was confirmed for 12:00, it was scheduled for 9:00. When we raised the issue, the Spa Manager refused to adjust the booking and told me directly that we would forfeit the money we had already paid, imagine in this economy and it was for three couples. Eventually, we were rescheduled for Sunday after Valentine’s Day, but the experience was rushed and impersonal. The focus seemed to be on pushing commission rather than delivering a relaxing, quality spa service. This was not the standard of hospitality or professionalism we expected.Spa Manager who was on duty on Valentine’s Day lacks experience she is very childish and unprofessional
Siyamthanda (6/5): -
Beauty (10/5): -
Casper (10/5): Exceptional service by staff at check in. - Great place to visit
EmmaMu (4/5): A glorious venue let down by an incredibly poorly handled evening - First night was amazing and the welcome staff and facilities are great. The grounds are in immaculate condition and very enticing. Saturday night - earth hour - was handled very poorly. No attempt to inform us of what was happening, not guidance o getting dinner orders placed timeously, incredibly poor waitering and front of house management on the floor. Basically all the staff left the restaurant for an hour to leave patrons without meals or service. The pizza oven and gas cookers remained functional but only half the meal came out before earth hour and the second half afterwards.
Kagiso Thabiso (10/5): -
Sihle Gabriel (1/5): -
Naledi (7/5): - Location, cleanliness across facilities, staff attentiveness Our picnic arrangement was not ready and didn’t have the same kind of details as others observed around us
mark (9/5): Mooie estate - Mooi uitzicht, fijn estate, top locatie
Janine (9/5): -
Bafundi (8/5): -
sibongilemn (10/5): Service - The Television was not working in the room. I reported the issue on my arrival, but no one came to fix it.
Calie (9/5): - Spa and food All good
MariV835 (10/5): Room 40, overlooking the small dam with ducks, the Njala mother and her fawn. - Listen, this place is stunning, stunning, stunning! All those complaining about an insect. This is Africa! The room was as per the website photos, very well appointed. Breakfast a feast, and the staff professional and friendly. The gardens are beautiful and well -tended. This establishment deserves our support; close to the city but far far away.
RomyN (10/5): Wonderful five course vegetarian dinner with wine pairing - Wonderful five course vine and dine fine dining with wine pairing. We absolutely enjoyed the dinner here. The vegetarian options were delicious and much appreciated.
Alice (10/5): -
Lindy (10/5): CHEFS, WAITERS KEEP IT UP IWOULD COME ANY DAY JUST TO EAT EVEN WHEN I AM NOT STAYING OVER. - GUYS, THE CHEFS KNOW THEIR STORY HEY!! I ENJOYED EVERY MEAL INCLUDING THE CURRY BUFFET. LET ME TELL YOU ABOUT THE WAITERS, VERY PROMPT WHEN THEY ARE ASKED OF ANYTHING, THEY GO BEYOND. THE WINE PERSNONELL - TOP NOTCH !!!! THE RECEPTION STAFF WENT BEYOND TO PHYSICALLY SHOW US THE OTHER TYPES OF UNITS WE CAN BOOK IN THE FUTURE THE SHUTTLE DRIVERS ARE SO PATIENT AND ON TIME THE SPA - STAFF AND FACILITIES - EXCELLENT THE SHOWER HEAD IN ROOM 28 , THE PRESSURE WAS A BIT LAZY, IF THAT CAN BE IMPROVED PLEASE, OTHERWISE I WAS HAPPY WITH EVERYTHING IN MY ROOM.
Sphiwe (9/5): -
Helen (8/5): - Breakfast buffet. Love the buildings. The staff always put on such a lovely spread for the Somerset College rowing supporters dinner every year!
KE (10/5): -
Thandi (4/5): It was just okay - Location The plugs were not working, taps leaking all night, shower had black mould,
Andre (1/5): - Nothing the experience was ruined by the lies from staff and how they tried to sugar coat it all. No TV, No WiFi, saying we would be upgraded when it was clearly a down grade, being promised a couples massage for the inconvenience which would happen Sunday and we would be called at 09H00 which I still haven't been called for, going for breakfast and told to go to reception to get the issue resolved to be told the issue cannot be resolved and management will contact me Monday morning.... Its now Thursday afternoon and still no call even after I followed up.
Heila (10/5): -
Kathleen (10/5): -
Andrew (10/5): -
Antoinette (9/5): Lovely getaway just a 20 minute drive from home - Spacious, clean , well maintained
Vikash (1/5): Our stay was awesome beautiful venue beautiful staff only problem was the food - Awesome location beautiful place friendly staff Property was fine only fact that my wife got food poisoning was very bad we missed out on my massage that was booked and paid for at 9 today
K547PStraceyg (10/5): Absolute Bliss - highly reccomend - Thank you to the entire team for an absolutely wonderful weekend celebrating my sister’s 50th birthday, with 16 of us coming together for the celebration. From the moment we arrived, everyone was incredibly welcoming and accommodating — from reception to the restaurant, spa, and housekeeping teams. The rooms were spotless, comfortable, and beautifully presented, and the grounds and public areas were equally clean and very well maintained. The restaurant service was exceptional, with a special mention to Moses, who did an outstanding job. The food was truly impressive — lunch was a real wow, and both dinner and breakfast were outstanding (and that says a lot, as we are a very fussy group when it comes to food!). The only small miss was the vegan cheesecake at lunch — perhaps not for everyone, as it was a little bland — but that was a minor detail in an otherwise excellent dining experience. The spa experience was next level. The added spa treats were a lovely touch, and the service and treatments were exceptional. The ladies were kind, caring, and made everyone feel completely relaxed. The spa facilities were immaculate and very well maintained. Special mention to Palesa and Virginia for our treatments — they were absolutely wonderful. Thank you Landi for helping me with the cake:-) PS — we did miss our Five Roses tea… the Ceylon tea just doesn’t quite measure up 😉 I would highly recommend this hotel and spa to anyone looking for a truly relaxing and indulgent pamper weekend. Well done to Francois and the entire team for delivering such a memorable experience. Thank you once again, Tracey Gounden
ALBIE (1/5): horrable! - nothing service !!!! waiting for 40 minutes just for 1 beer room service - Uber driver infront of my room all day - invasion of privice
Arthur (10/5): Amazing is the word - The breakfast was stupendous
Tamia (10/5): - It was beautiful!! It needs more activities
Lulo (7/5): -
Luis (9/5): Pleasant stay - Great
Michael (9/5): My first time visit to a lodge and will proudly recommend Kiviets to anyone without hesitation. - DINNER and BREAKFAST WERE EXCEPTIONALLY DELICIOUS. I expected the staff to approach me and ask whether we needed assistance, especially if they realised we might be wondering. We had to call them often or go to them while they were sitting and chatting as a group.
Asande (6/5): The hotel rooms should be renovated in terms of interior. - Perfect Exterior
Lemao (8/5): Great venue, lovely stay, thank you - Beautiful surroundings, friendly and accomodating staff, good breakfast More attention to customers at the restaurant
Lee-Anne (8/5): - Gardens are beautiful, breakfast was good, room was very comfortable and clean. It was irritating that security wanted to check our boot every time we left the property. It made us feel unwelcome and untrusted. Things like tomato sauce and butter was not on the tables at breakfast and took long to arrive.
Gavin (8/5): -
Dikeledi (8/5): It was a great experience - Great spa facilities and restaurants
Rene (8/5): -
Lynn (8/5): -
Sthembile (8/5): It was a very interesting stay, their pool and jacuzzi were also very warm and we had a good swim - Breakfast with Bottomless Champagne it went down very well the omelet was very delicious and tasty big ups to the Chef who prepared it upon my request. The are no interesting programs on their Televisions, that was the worst part ever. They should pay for more channels, imagine visiting with your children 's no cartoons on TV, change or add programms .
Lwandile (9/5): -
Mpho (10/5): -
Ivor (8/5): -
TamaraOh84 (4/5): Used to be a fave, but no more - This was our sixth or seventh stay and it will be our last. It's really sad because we used to rave about this place to anyone who would listen, telling them about Kievits Kroon as a great option for a convenient and luxurious weekend away. But we can't recommend it anymore. There were several small fails and two major ones that I can't overlook. This was the first time we'd been in a few years, as the last time wasn't great either, but we decided to give it one last chance because we had a function in Cullinan and needed somewhere to overnight. We booked a room for the three of us - me, my husband and our 2-year-old. On the morning of our reservation, we called ahead to confirm there would be a cot in the room. They didn't have one noted for our booking, but confirmed my full name and said they'd arrange one. We travelled through while our son was napping, so arrived a little early (about 1.15pm). We were not on the check-in list at the gate, but there was a queue of people arriving behind us, so after flipping through the papers several times they eventually waved us in. We headed to reception and said we'd wait until 2pm at the library bar and order some tapas. We asked again at reception about the cot. Nobody knew what we were talking about or who we'd spoken to, but they said they'd arrange one. We ordered food at about 1.45pm and it took an hour to arrive. At 2.10pm, my husband went to see if our room was ready yet, as we were due in Cullinan at 3pm and needed to leave at 2.30pm to get there on time. He got the key and he and my son waited for the food while I fetched the car and took our luggage to the room (no.88). When I got to the room at 2.20pm, there was a maintenance man lying on the floor, playing on his phone. He got a huge fright when I came in (which made two of us!) but was very apologetic and said he was waiting for someone to bring the battery he needed to replace the one in the safe. Why this was happening after check-in time, I have no idea. I asked him if I could just have 5min to change, so he left and I quickly got dressed. Another maintenance guy arrived as I was leaving at 2.25pm, bringing the battery. I asked him about the cot because there was still no cot in the room. He said he'd ask housekeeping again for me. I headed back to the pool, where my husband and son had moved to keep our busy toddler occupied. I got a call just after 2.30pm from reception to say our room was ready. I told the guy I already had the key, had been to the room and had found someone lying on the floor there. His response was, "Oh good." He hung up before I could ask about the cot. Our food eventually arrived at 2.45pm, so we quickly shovelled it in and dashed back to the room so my husband could get dressed. Still no cot there. We let our family know we were running late and then left. We were once again waved through at the gate because of queues. On our way to Cullinan, we phoned reception again to ask about the cot. They said they had a cot waiting for us, but hadn't known which room to put it in (?!) so they would now send it to room 88. When we got back at 8pm, the cot was there. The bedding looked dirty, but maybe it was just very stained, but we just put the blanket we'd brought with over it and started running to bath so we could get our kid to bed. And then I noticed A RING OF SOMEONE ELSE'S DIRT in the bathtub. Gross, gross, gross! I called reception and explained, and they sent housekeeping. Tshego arrived and had a look, took a photo and apologised. He came back after 10 min with a cleaning lady and they quickly cleaned the bath. But, as I said to him, when you find a dirty bath, you start to wonder about everything else... has the loo been cleaned, have the sheets been changed, etc. In the morning, we had a nice breakfast at Kingsley's (I have to say, the food was better than some of our previous stays, both the tapas and the buffet breakfast). Then we headed to the pool for a last swim before checking out. A friendly gent (Sibusiso?) brought us lounger cushions, but none of the three staff members we asked could tell us how to get pool towels. Eventually, I spotted them through the windows of the bar, on the counter as I was headed to use the loo. Because the bar was not officially open yet, one of the make staff members tried to physically block me from opening the door. When I said I needed the toilet, he let me past and I could go to the ladies' and then grab pool towels on my way out. After a quick dip, we headed back to the room to shower and pack up before check-out. Someone had been into our room and removed both bathmats. Nothing else - not the used glasses or mugs or the towels... just the bathmats. I put one of the swimming towels down so we wouldn't slip. As I was checking we had packed our PJs, A SMALL COCKROACH RAN OVER THE SHEETS! Gross, gross, gross! At 9.40am, housekeeping knocked on the door to clean. I said we were still packing up and would be out shortly. Again, why is housekeeping not matched to guest arrivals and departures? We checked out at 10am and my husband told the receptionist about needing to speak to 4 different people to get a cot, arriving at the room to find a staff member lifting on the carpet, about the filthy bath, etc. and said we'd been disappointed and had decided this was our last stay. The response was basically, "Sorry to hear that. Bye." So all of the detail I would normally put in a post-stay survey is now going on Google because I find it unacceptable that a lukewarm apology and a shrug of the shoulders is the only response from Kievits Kroon, which is supposed to be a luxury guest-centric establishment. It once was. But not anymore.
monalisabeckys (6/5): Disappointing start to our stay - Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.
Florence (10/5): -
Christian (10/5): ****Oase am Rande der Stadt. - Das Estate ist tatsächlich eine vorzügliche Oase am Rande der Stadt. Ich war nun bereits mehrfach in Pretoria - dieses Hotel ist uneingeschränkt empfehlenswert. Egal ob privat oder geschäftlich. Hier finden Sie eine professionelle Betreuung und eine vorzügliche Küche mit einem beeindruckenden Wein-Angebot. Wir haben einen neuen Favoriten für künftige Aufenthalte im Raum Pretoria/Johannesburg gefunden.
Tshepiso (9/5): It was exceptional - The scenery The food
EBRAHIM (8/5): Really enjoyed it - Clean and tidy, friendly staff
Albertus (10/5): -
Buyisiwe (8/5): -
Preshendra (10/5): -
Stephanie (5/5): -
Petrus (4/5): - Wifi not working No dstv to watch sport
Mutshidzi (8/5): -
Duduzile (8/5): I will come back for the wine - The environment, the Wine tasting and the meat platter with it, & sitting by the pool,very dreamy. Loved it I had to pay an extra R70 for a broken cherry jar even when I am the one who notified the staff about it on checkout. And only remembered to let them know when I was about to walk out but I was made to pay for it. I didn't appreciate that especially when they had not even raised it as an issue. I could have left without saying anything but I thought to be transparent about it.
Gerhard (9/5): very comfortable and enjoyable stay. staff is amazing - the staff is amazing. some of the friendliest best service we hae had anywhere in the world. the facilities is amazing . the rooms are due an upgrade and the tv had only about 1 channel that worked. maybe get a golf cart for the poor people that have to carry the heavy trays to rooms for room service
Noel (10/5): -
Darren (7/5): Disappointed due to operational hours - The overall estate was stunning and very beautiful grounds spoiled by a few issues The lack of facilities that were closed on a Monday without prior notice such as Spa , restaurant , pool bar and pool were all closed on Monday which spoiled the stay We also had a school party running around the hotel at 2am which even security couldn’t seam to handle the situation
Chris (10/5): - Facilities Poor room entertainment, small old TV, without DSTV and poor picture quality.
Siraajcassiem (2/5): Disappointing Anniversary Stay - After visiting Kievits Kroon for a wonderful and relaxing one-night stay in September this year, my wife and I decided it would be the perfect place to return to for our 25th wedding anniversary. Unfortunately, our much-anticipated relaxing weekend at Kievits Kroon coincided with the hotel hosting a large group of guests from a government educational institution. After spending some time at the beautiful pool area enjoying the peaceful atmosphere, a large group of these guests arrived and began using the facilities in a very loud and disruptive manner. What had been a serene and tranquil setting quickly became noisy and uncomfortable. It was disappointing to see many guests, one after another, quietly leaving the pool area l and soon, we did the same. On our way back to our room, we decided to speak to the hotel staff to express our concern. Later, I also called the reception to lodge a formal complaint and requested to speak with the manager on duty. To be fair, I must say that the staff at Kievits Kroon are always wonderfully polite and helpful. However, in this instance, no one came to the pool area to politely remind the loud guests to be considerate of others who were clearly seeking peace and relaxation something Kievits Kroon is well-known for. My wife and I have struggled to find a peaceful weekend getaway near Johannesburg. When we first discovered Kievits Kroon in September, we were thrilled it felt like we had finally found our go-to escape, just an easy hour’s drive from home. Sadly, after this visit, we now feel uncertain if we can return. To be clear, I understand that the hotel cannot entirely control the behaviour of other guests. However, I do believe there is a level of responsibility to maintain the relaxing and tranquil atmosphere that guests expect and pay for. A gentle intervention from staff could have made all the difference. At breakfast the next morning, I spoke briefly with another couple celebrating their 27th wedding anniversary. They shared the same frustration their peaceful day by the pool was equally disrupted by the same group. In closing, I would not recommend Kievits Kroon for those seeking a quiet, relaxing getaway unless the management can ensure that the environment remains respectful and serene. One last good note, the spa facility and treatments were lovely and relaxing and I would recommend this, but go as a day visitor.
Reg (5/5): -
Chunying (10/5): -
NICOLA (6/5): Disappointing - The grounds are amazing The room was disgusting and dirty No hot water in shower Cracked tiles in the shower Kettle was rusted and disgusting No place to charge your devices I give it a 1 star
Ndivhuho (10/5): -
Mashudu (10/5): -
Moses (7/5): -
Samuels (8/5): - Restaurants ,gardens 10/10 Water leak in roof room 75 due to rain as well as shower water luke warm,Saturday at 18h00 as well as Sunday at 08h00
Sebesho (10/5): It was very welcome - Good No charging points in the other rooms
Matthijs (10/5): Geweldige plek! - Ik kom al jaren op deze plek en wat mij steeds opvalt is dat deze Estate voortdurend investeert. Van goed, naar beter, naar best. Zeer vriendelijk en bekwaam personeel. Uitstekende faciliteiten en goede menu- en wijnkaart. Kortom, deze plek is een pareltje in Pretoria! Niets. Alles is top.
Claire (9/5): -
Sebesho (9/5): - Good
lidia (10/5): Peaceful and relaxing - Everything, quite and peaceful it is my 4th time there and am planning my next stay Nothing
mark (10/5): Food, accommodation vibes of place very good, - All was very good, especially attentive staff -
Nnini (10/5): -
mark (9/5): A very good place to stay . - Breakfast was exceptional with lots of choice, I particularly liked the omelette. The spa facility was good. Burns on the carpet in our luxury lodge and part of the toilet roll holder missing .
BABO (8/5): -
Douglas (3/5): - Patio door malfunctioned & never attended to. The patio & patio chairs were filthy. Bathroom sink became blocked. Price of a glass of Chardonnay was outrageous @ R180.