Hotel Queen Mary
Location: 23 Rue 'T Kintstraat, Brussels, be
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Historic Building with Modern Amenities
The Hotel Queen Mary, housed in a charming historic building from 1859, underwent a complete renovation in 2016, seamlessly blending old-world charm with modern comforts.
Central Location
Nestled in a tranquil neighborhood at the heart of Brussels, The Hotel Queen Mary offers easy access to iconic landmarks like Grand Place and Manneken Pis Statue, all within a leisurely 10-minute stroll.
Convenient Facilities Nearby
With Bourse Metro Station a mere 5-minute walk away and Brussels-Central Railway Station just 1.2 km from the hotel, as well as cultural attractions and vibrant dining options within walking distance, The Hotel Queen Mary ensures a convenient and memorable stay.
Book now to experience the perfect fusion of history and modernity at The Hotel Queen Mary.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:30 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Non-smoking throughout
- Private check-in/check-out
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- Security alarm
- Television in common areas
- Express check-in
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Twin Room
Modern rooms with satellite TV, a mini-bar and a private bathroom.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Window
-
Single Room
Modern rooms with satellite TV, a mini-bar and a private bathroom.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Window
-
Budget Double Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, heating as well as a quiet street view. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Window
-
Budget Triple Room
Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, heating as well as a quiet street view.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Window
-
Quadruple Room
Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room offers a mini-bar, a tea and coffee maker, heating, a flat-screen TV with satellite channels, as well as a quiet street view. The unit offers 2 beds.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Window
Guest Reviews
- Jonas (6/5): -
- JESSICA (5/5): -
- Rechica (5/5): -
- Henrietta (7/5): You get what you paid for - It was a nice lil cozy room, the staff was amazing and they did the daily washing. The location is great too. It wasn’t the cleanest, I’m sure there hasn’t been a mopping or a sweeping done in my room in a while. On the bright side, that’s probably why I found a bottle of vodka in the freezer 😂
- Hüseyin Cagri (10/5): - The hotel is located in a safe and central area, which made getting around very easy. The room was very clean and the heating worked perfectly, making the stay comfortable.
There was a small issue with the shower being slightly blocked due to hair in the drain, which meant it could not be used properly. However, this was only a minor detail in an otherwise clean and well-maintained room.
The receptionist was very friendly and tried to be as helpful as possible throughout our stay.
Overall, a comfortable and pleasant stay in a great location.
- Angelo (8/5): Nn - Nn Nn
- Hoang (4/5): - L’emplacement
- francis (7/5): Job réalisé - L emplacement La fenêtre et les lumières du lit mériteraient une maintenance
- Mfuny (10/5): -
- Noman (8/5): -
- Do Rosario (7/5): -
- LAURA (9/5): -
- Magnolia (5/5): Bof bof.... - Emplacement nickel. Parking payant à proximité. Je vous conseille ParkBee, ça semble être le moins cher . Dans les rues, ça coûte un pont !
Etat de la literie ok . Pour une nuit entre copines, pas trop à cheval sur l hygiène , qd on cherche à sortir sur Bxles et près du centre. Ok
Mais, oubliez cet hôtel pour une we en couple ou en famille. C'est vétuste, la moquette par terre est très sale. Bouilloire mais pas de café. Frigo qui ne fonctionne pas . Pommeau douche qui fait 3 jets ! Pas d' ascenseur .
- Said (9/5): -
- Büyük (6/5): -
- Elīna (7/5): -
- Izabella (10/5): - Blisko centrum, cicha ulica, w pokoju wszystko co potrzeba,czysto,pokój był gotowy parę godzin przed godziną zameldowania. To mój drugi pobyt w tym hotelu i na pewno nie ostatni :) Wszystko ok :)
- Revoux (5/5): - Le quartier, c’est vraiment sympa 😊 La saleté, dommage d’avoir ce mignon petit hôtel mais pas très propre
- Bilel (9/5): -
- Yagmur (5/5): - Personne très jantes Asonsor yok.cok gurultulu var
- Darina (3/5): Collapsed mattress, thin blanket, mouldy bathroom - The view was quite alright. The room was not well equipped, one side of the bed had collapsed mattress and I got only a thin blanket. It was 12C outside and raining. That being said it was not cold in the room and to be fair there was an electric heater at my disposal. But the blanket thickness was nevertheless ridiculous. The tea cups were dirty, not a single tea bag to be found. There was mould in the bathroom on several spots. There were dirty spots in the rooms.
- Thomas (10/5): -
- Ladislau (8/5): -
- Maria Nuria (7/5): - Viejo Cómoda la habitación muy amables limpio
- Liliia (5/5): - Розташування добре . Сніданок не куштувала . Був забитий злив в душі .
- Iusan (9/5): - Price value very good
- Patricia (7/5): - De locatie De douche. Was niet helemaal top.
- Mohammed (8/5): -
- sarah (6/5): Bof - Pas grand-chose 3 eme étage sans ascenseur
- Stéphane (8/5): -
- Elvir (1/5): Razocaran sam - Lakocija bila ok i osoba na racepciju jako prijatna i to zelim da pohvalim Ovako
Krevet je bio pokvaren i nagnut na desnu stranu,lift nikada nije radio imao sam sobu na treci sprat jer sam imao problema sa koljenoma aparat za kafu kod recrpcije pokvaren topla voda samo cekao pola sata da dodje zao mi je imao sam jaku losu sobu
- Hafiz (10/5): - Super
- John (6/5): - Excellent Wi Fi. Useless TV programs. P
- Karol (10/5): Bonita experiencia - Agradable lugar, cerca al centro histórico. No hay nada que me pareciera mal.
- Seungpyo (7/5): もう少し安くしてもいい。 - 深夜のチェックイン対応が出来ていたこと。 床がミシミシいっている。
浴室は狭い。
- Celina (6/5): -
- Johann Camilo (7/5): Très bien pour un court séjour ! Pas pour un long ! - La localisation ! Très proche du centre! Le personnel était gentil ! Franchement très positif si on reste un court séjour :) Les outils et même l’hôtel a besoin d’une rénovation. Je m’attendais déjà à ça, mais quand même ! Il faut faire un renouveau à cet hôtel ! Il n’y a pas de trucs sales sinon très vieux à changer !
- Marie-Elodie (8/5): Bon rapport qualité-prix en comparaison des autres hôtels aux alentours - Proximité du centre de Bruxelles. Il faisait trop chaud dans la chambre.
- Daniel (9/5): - Petit hotel sympa près centre ville.
Accueil sympa et attentionné
- prigent (7/5): -
- luis (1/5): - Personal majo Estaba muy sucio, con mucho polvo, moquetas rellano sucias, ascensor roto, Cafetera recepcion rota, peldaños escalera cortos, cutre, no hay recepción 24h. Lamentable.
- CABRELLES BARBERA (10/5): Muy agusto - Todo
- Alejandra (8/5): - La location Il bagno. Ma tutto sommato ok.
- Antoine (5/5): Bon emplacement mais chambre très petite - L'emplacement proche du centre-ville. L'ascenseur ne marchait plus, la chambre est petite, et certaines parties étaient assez sales.
- Kubilay Kaan (2/5): - Konumu fena değil Temizlik çok kötüydü kokudan dolayı camı açıp iki saat dışarda gezdim, duş dar ve başlık kötüydü. Havlular kirli kokuyordu. Bir daha gitmeyeceğim.
- mercedes (2/5): muy antiguo - que estaba cerca de todo la limpieza, que el ascensor no funcionaba y había que subir las maletas dos pisos la ducha tan pequeña que no te podías mover, muy viejo todo y sucio
- atsali (6/5): -
- Paula (9/5): - Muy buena ubicación, cerca del centro y seguro el sector La ducha chica, con una cortina de plástico un poco mal olor y si abría la ducha teléfono se iba el agua hacia afuera. Nada terrible pero al llegar abrí la ducha y quedé toda mojada, ya que salio el agua hacia afuera
- Bello (5/5): - Pas loin de la grande place Il n'y a pas d'ascenseur
- SergioLeiva (7/5): - La ubicación El ascensor no funcionaba y las escaleras son muy estrechas.
- Hervé (3/5): - Emplacement Propreté, qualité du logement (à rénover!)
- Bekircan (7/5): Fena değil - Konum Odalar
- Revoux (3/5): -
- Osadebamwen (10/5): I really enjoyed my stay for sure, one of the best things is that very close to the train station - The location Only the bed
- AMIRTHALINGAM (10/5): Enjoyed our stay. Suitable for couples. Value for money. - Room: Spotless and well-maintained interiors with fresh linen.
Location: Convenient access to the Grand Palace, local attractions. and public transport.
Staff: Friendly team provide a warm, professional, and helpful welcome None
- Luise (5/5): Viaggio a Bruxelles tra amic - L'unica cosa bella è la vicinanza al centro e la possibilità di lasciare i bagagli in custodia. Tutto il resto è pessimo e chiamarlo hotel è un eufemismo
- s1737886 (10/5): Great value! Great location - Great location! Great price
Receptionist is very nice I think people smoke in the room so the room smells a bit. Nothing that the hotel could do though. I still give this place 10 out of 10
- Alison O. (9/5): Cómodo - La súper ubicación cerca del centro y los sitios de interés podias ir caminando No hay ascensor 😭
- Davide (9/5): -
- Broering (5/5): - Staff was very sweet and kind. The beds were fairly comfortable. We chose this hotel because according to Booking they offered parking which we unfortunally found out that was not true. Parking was in the public street or private garages further away from the place with separate payment. The elevator was not working which was complicated to my dad who had to go up to the third floor with a hurt knee. The floor and carpet were very dirty.
- Marijke (7/5): -
- YAKHLEF (9/5): - L'emplacement et l'acceuil
- Camilla (8/5): - Posizione , letto
- Marco (6/5): Credo che la scelta dell'albero sia stata l'unica cosa sbagliata di questa vacanza - La posizione.
La disponibilità dello staff.
Il poter lasciare le valige prima del check-in e dopo il check-out. Poco Puliti.
Camere vecchie e non curate.
L'ascensore guasto.
Letti piccoli e scomodi.
- Elisa (6/5): -
- Alex G.P (8/5): - Zona tranquila! 10 minutos andando de la Grand place y estación central Cuando vas de vacaciones siempre buscas la excelencia : hotel recien construido , habitaciones amplias y ascensores rápidos. No existe salvo que pagues 200€ noche.
Este hotel para gente joven con maletas de mano y listos para ir a dormir y ducharse es suficiente.
El hotel es antiguo pero funcional y bien situado en zona tranquila.
- Bogdan Micu (9/5): Great value hotel near Brussels-South with clean rooms and friendly staff, but unreliable Wi-Fi. - Quiet street about 15 min away from Brussels-South by foot. Many fast food restaurants and minimarkets around. Friendly staff, clean room and very good shower. My bathroom was quite large.
Overall much better conditions that similarly priced hotels I have stayed at. The building itself is old and somewhat cramped. Wi-Fi was pretty oscillating. Breakfast was okay, nothing special.
For me, the bad Wi-Fi is the only major issue.
- Evangeline (7/5): Price per night is affordable so that I couldn’t really complain of the minor inconveniences. Nice and friendly staff. S - Room was clean. Friendly staff. Poor soundproofing. You can hear other guests’ footsteps.
- Giuseppe (8/5): -
- guillaume (8/5): -
- Tabitha (2/5): Very disappointed that elevator to third floor was broke. - Broken elevator
- celine (6/5): - . .
- CCa (5/5): -
- yosefkhani (1/5): - However, the reception staff and employees were very friendly and welcoming. The hotel was very old and poorly maintained. It felt dirty and lacked basic facilities. The bathroom was extremely small, and the shower was broken. The drainage system in the bathroom did not work properly, so the water either didn’t drain or drained very slowly.
There were almost no amenities provided. The breakfast was very poor and disappointing. The TV was useless, as it only had two channels and there was no option to choose.
The window in the room was broken, and the elevator was not working. Access via the stairs was very inconvenient and unpleasant. There were no basic hygiene items available. The bed blankets were very old and worn out, and the radiator was extremely dirty.
Overall, it was a very bad experience.
- Corrado (9/5): -
- Pititto (7/5): -
- Ese OSamede (8/5): - Great location, friendly and welcoming staff, comfortable bed, felt safe with the onsite staffed reception No access to tap water
- Andrew (10/5): - Exceptionally friendly staff Trip was too short
- Khamis (1/5): - Nichts Komische Raucher zu warm wie saune
- Chike (8/5): -
- Kleynen (6/5): Klein, praktisch, sauber, gut - Die Lage war super.
Das zimmer war total überhitzt und ich konnte das Fenster nur mit Mühe (Gewalt) öffnen. Es war zum Teil vernagelt und zugeklebt. Die Matratze war durchgelegen, aber sonst war es sehr sauber. Kühlschrank und Wasserkocher funktionierten. Mir reicht ein einfaches preiswertes Zimmer War alles ok.
Das Fenster ging auf, damit fuer mich okay
- brownrigg (10/5): -
- Vallée (8/5): -
- ELTAYEB (10/5): -
- Yannis (8/5): Très bon séjour ! - Hôtel très sympathique : les chambres sont propres et agréables, le lit est confortable. Le personnel est à l’écoute.
Le petit-déjeuner était complet et bien présenté ! On m'annonce au téléphone que je peux arriver plus tôt mais lorsque je m’y présente, le réceptionniste demande un supplément. Je suis donc revenu quelques heures après !
- Ana Isabel (4/5): Terriblemente viejo - Lo único que puede ser positivo es la ubicación. Es un hotel que se creó en la era jurásica y desde entonces no ha sido reformado.
El ascensor no funciona.
Las escaleras son tan estrechas que no te caben los pies.
Las habitaciones peor todavía, son antiguallas, con una antihigiénica moqueta cubriendo el suelo llena de manchas por absolutamente todos los lados. Hay enchufes con los hilos a la vista, agujeros en las paredes de cosas que se fueron sacaron, muebles viejos... Las camas son de muelles bastantes cascados, si pesas mucho ya casi te apoyas en el suelo.( Al menos las sábanas parecían limpias.)
En el baño la luz del lavamanos no funcionaba. La cortina de la bañera bastante sucia, hay que hacer equilibrio para evitar tocarla que a saber que se te pega.
Lo demás aunque estaba limpio es tan viejo, tiene las juntas tan negras, el suelo escachado, el interior del lavamanos también roto que dá la impresión de que todo está hecho una porquería...
No vale lo que pagas porque aunque no es caro tampoco vale su precio.
- Arsim (7/5): - Near the city. Beds very uncomfortable.
- Minh Canh (8/5): -
- Fatma (5/5): Konum güzel pis - Konumu iyi Pis
- silvia (7/5): -
- Javier (7/5): Bien situado pero anticuado, necesita un buen lavado de cara - La ubicación Tenía el ascensor estropeado y las escaleras eran un horror, de escalones pequeños y estrechos
- Nageshwar (8/5): -
- Pınar (8/5): - Gezilecek yerlere yürüme mesafesinde. Çarşının göbeğinde olmasa da hemen her yeri yürüyerek gezebildim. Oda sıcaktı. Asansör ilk gün çalıştı, sonra bozuldu. Kaldığım oda dardı, ona da yapacak bir şey yok. Otel de biraz eski, ama benim için sorun değildi.
- Cristina (1/5): Nu recomand - Totul insalubru foarte murdar ,plin de păr în baie la wc nu era capac vana murdara si pe faianță fire de păr ,mochetat camera neaspirata si plina de pete ușa de la baie nu se închidea canta era ruptă iar ușa spartă!Nu înțeleg cum poate functiona în asemenea condiții insalubre!Nu recomand!O proastă experiență!
- Lizly (9/5): Lo recomiendo, buena ubicacion - Me gustó que estaba bien ubicado yo llegué en tren a bruselas y camine al hotel y camine también al centro, nunca pagué por mi transporte.
La habitación era amplia con un baño con tina amplia, lo cual se agradece.
El edificio era antiguo pero bien mantenido y con un ascensor que funcionaba, lo cual se agradece. Había un hervidor pero hubiera sido fantástico que hubiera tenido también 2 tacitas y un poco de cafe.
- Bienvenida (8/5): - En general todo muy bien No tenemos nada que decir
- YOUCEF (10/5): -
- Rachele (7/5): - Buona posizione (fuori dal caos ma comunque vicino alla piazza principale), personale gentile, prezzo forse forse un po alto considerando la struttura ma comunque più basso di altri hotel. C'è la possibilità di fare la colazione (io non l'ho fatta quindi non posso giudicare). Ottimo il forno a micronde nella hall e un distributore di caffè (che però non funzionava). In camera un bollitore e 2 tazze. Possibilità di lasciare i bagagli. Purtroppo il frigobar della camera era in realtà un congelatore (ovviamente non si poteva capire prima). Ho messo dentro la spesa, la mattina dopo era tutto congelato e ho buttato molte cose. Peccato.
La struttura è molto "basica", non è recente e necessita di qualche riparazione. Ma dalle foto si capiva, quindi nessuna sorpresa.
- Sanchez Villanueva (9/5): -
- Andrew (7/5): - Good location but at the same time quiet.
Photos