Yangmingshan Tien Lai Resort & Spa
Location: No.1-7, Ming Liu Rd., Chong He Village, Jin Shan Dist., New Taipei City, 208, New Taipei City, TW
Star Rating: 4 Stars
Property Type: Resorts
About this Property
Discover the perfect getaway at Yangmingshan Tien Lai Resort & Spa, where luxury meets relaxation amidst stunning natural beauty.
Spa and Wellness
Indulge yourself in our luxurious spa, offering an array of massages, body treatments, and facials designed to rejuvenate your mind and body.
Recreational Amenities
Soak in our enchanting hot springs, dive into the thrilling water park, or lounge by the outdoor pool—there's no shortage of fun and relaxation for the whole family.
Culinary Delights
Savor authentic Italian cuisine at Ricco A taste of Sweet, or order room service for a cozy night in. Our bar/lounge is perfect for unwinding with your favorite drink after a day of adventure.
Escape the ordinary and reserve your stay at Yangmingshan Tien Lai Resort & Spa for an unforgettable experience!
Important Information
- Hot springs access available from 7:30 AM to 11:30 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Newspapers in lobby (surcharge)
- Arcade/game room
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Concierge service
- Water park
- Picnic area
- Steam room
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Shopping on site
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Arcade/game room
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Full-service spa
- Meeting rooms
- Smoke-free property
- Wedding services
- Ecotours nearby
- Billiards or pool table
- Tours/ticket assistance
- Braille or raised signage
- Lazy river
- Waterslide
- Snack bar/deli
- Basketball on site
- Miniature golf on site
- Playground on site
- Pool sun loungers
- Newspapers in lobby (surcharge)
- Water dispenser
- Reception hall
- Eco-friendly toiletries
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
Rooms Available
-
Basic Double Room
1 Queen Bed
391 sq feet
Relax - In-room massage available
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, free minibar items, electric kettle, and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Roll-in shower
Eco-friendly - Eco-friendly toiletries
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- HDTV
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
-
Deluxe Triple Room, Bathtub (1 Queen Bed & 1 Single Bed)
1 Queen Bed and 1 Twin Bed
538-sq-foot individually decorated room with a balcony
Relax - Outdoor private hot tub; in-room massage available
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, free minibar items, electric kettle, and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- HDTV
- Down comforter
- Private spa tub
- No rollaway/extra beds
- Spring water bathtub
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Private spa tub (outdoor)
-
Basic Quadruple Room
2 Queen Beds
431 sq feet
Relax - In-room massage available
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, free minibar items, electric kettle, and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- HDTV
- Down comforter
- No rollaway/extra beds
- Bedsheets provided
- Bathroom grab bars
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Wheelchair-width doorways
-
Japanese Style Room
1 Queen Bed
538-sq-foot individually furnished room with a balcony
Relax - Outdoor private hot tub; in-room massage available
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, free minibar items, electric kettle, and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- HDTV
- Down comforter
- Private spa tub
- Free cribs/infant beds
- Spring water bathtub
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Private spa tub (outdoor)
-
Classic Room, 1 Bedroom, Hot Tub
1 Queen Bed
280 sq feet
Relax - Indoor private hot tub; in-room massage available
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, free minibar items, electric kettle, and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- HDTV
- Down comforter
- Private spa tub
- Spring water bathtub
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
-
Basic Triple Room (1 Queen Bed & 1 Single Bed)
1 Queen Bed and 1 Twin Bed
431 sq feet
Relax - In-room massage available
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, free minibar items, electric kettle, and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- HDTV
- Down comforter
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
-
Deluxe Quadruple Room, Bathtub
2 Queen Beds
538-sq-foot individually decorated room with a balcony
Relax - Outdoor private hot tub; in-room massage available
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, free minibar items, electric kettle, and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub and separate shower
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- HDTV
- Down comforter
- Private spa tub
- No rollaway/extra beds
- Spring water bathtub
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Bathroom emergency pull cord
- Private spa tub (outdoor)
Guest Reviews
- Angus (8/5): - Yangmingshan Tien Lai was state-of-the-art at some point and retains some of that air of superior quality, however the facilities are not as special as perhaps in the past.
- Verified traveler (10/5): - 很用心經營的溫泉旅館，不僅有室內及半露天的裸湯溫泉池，戶外還有很多個可著泳裝的泡湯池及小孩可玩的滑水道，老少咸宜 早餐採自助式，選擇性多 房間很乾淨，枕頭及床都很舒適，無可挑剔 服務人員態度良好，尤其是門口接待的先生，笑臉迎人，讓人賓至如歸
- Hungwei (8/5): 適合家庭遊 - 整體的硬體施設稍嫌老舊，但有妥善維護。溫泉區很不錯，兒童戲水區和滑水道稍小，但也夠小朋友玩。早餐很豐盛非常好吃。
- Li Ping (10/5): - 很棒的體驗 家人都很開心 風景相當漂亮 早餐很豐富, 會再來消費
- Hsiaoying (8/5): - 外觀已老舊，但泡湯設施非常好很多樣
- Wei Ling (8/5): - 溫泉設施非常多元，最重要的是滑水道超讚！小朋友玩的不亦樂乎。早餐的品質可以再加強一點，戶外浴室可以在整潔一點就完美了(室內湯屋已經完美)
- DISHENG (10/5): - 酒店房间很舒服，好几个不同水温温泉，泡温泉很舒服，环境很好，早餐也很丰盛，房间饮料零食都免费。游泳池设施简陋了些。
- CHIAKI (8/5): - 酒店整洁卫生，环境优雅安静，温泉设施充沛，是很适合个人或全家悠闲渡假之所。就是可选餐厅偏少，除去意大利餐，只剩下自助餐选择了。自助餐口感不错，就是菜品偏少，甜点好吃。
- Verified traveler (8/5): 山の空気が疲れをとる - 台北からタクシーで1時間程かかりました。 遠かったけど、自然の中で温泉につかり楽しめました！温度により温泉がわかれていたが、もう少し工夫があっても良かったかな⁇と思いました！ 夕食は火鍋で、メインの肉を注文し残りの野菜や飲み物、デザートがビュッフェ形式となってました！肉の量が凄く、女性3人では半分ほど残してしまい、ハーフがあればと思いました。 ゆっくり過ごせて良かったと思いました。
- YENTZU (8/5): 拖鞋 - 希望拖鞋可以換成更舒適的，夾腳拖有點緊會痛，還有晚上飛蟲太多，池子希望可以再加強撈蟲清潔動作，其他都很好。
- Verified traveler (10/5): - 二次回訪 極度優，設施完備安全 多樣溫泉又有滑水道，老少咸宜。
- WENWEN (10/5): - 房間超大，4個人住一點都不擁擠，露天溫泉真的好享受，園區維護的很好！
- PEISHAN (10/5): 適合家庭遊玩入住 - 相當適合家庭遊玩，室內室外有很多泡湯池，也有滑水道，小孩大人都不無聊，但，餐點實在是要加強，尤其是晚餐真的不行。
- Sandy (10/5): - Good sulfur onsen
- Kar Chun Kenneth (6/5): - My room’s heat is not working, the temperature in my room is really cold!
- Kathy (10/5): - 我Thev scenery is the best
- Lei Erl (10/5): - It’s not easy to get around with public transport
- Verified traveler (8/5): Relax stay - Place has age good that is super clean though. Staff is attentive and extremely helpful. The hot spring water in room is like ordinary hot water does not felt is from the hot spring at all.
- Altandush (8/5): - very good hotel
- FRANCIS (6/5): - The property was poorly maintained The bathroom was dirty and smelt bad
- Joanna (8/5): - Cleanliness of the changing rooms to the hot springs needs to be improved. There was a used mask in the male steam room and an opened bottle of water on the table which were still there on the next day. Staff were attentive in the dining room and took away the dirty dishes promptly.
- Tyng (10/5): - Very nice stay Love the option of having a hot spring soaking tub in the balcony outside our room. Food was excellent
- William (8/5): - It is a hot spring resort. It is atop a national park, the resort provides some food but the goal is to relax and this place provides on that front. Going from place to place is hard without a car.
- Verified traveler (8/5): A Paradise Stay - I personally feel and like the hotel, a quiet environment place for relaxation in the hot pool, natural air and good for walking around. Also with the quality spread of foods
- Ka Chun (2/5): Waist of time and money - Typical Taiwan hotel, where service is below Zero. Hotel itself is old, room charge is overpriced. Staff are very unprofessional, receptionists are very rude . Restaurant staff and food are terrible. In restaurants totally no any social distancing, so scared to get CoViD 19. My recommendation: DO not GO! Waist of money and time!!!
- Verified traveler (10/5): - great view and service, dated decor and mold in some areas
- Nicole (6/5): - The hotel overall condition is nice but no aircon. Hot like mad. Got a bit of smelly in the room
- Verified traveler (8/5): Good For Family - Hotel buildings seem old. Food can be better.
- Verified traveler (6/5): - The name of the property is a bit misleading as it is located in JinShan. The hotel facilities and room condition were more dated compared to the photos shown on the website. Breakfast was great though.
- Verified traveler (6/5): - Bathroom shower is not enclosed so once you take shower, the whole bathroom is wet & when you step out from the bathroom, the floor is wet.
- Tong Mui (10/5): Enjoy the hot spring - Very relaxing place to stay. Enjoy the hot spring at the common area and in our room. Eating place is very limited, no convenient store around. Overall, excellent.
- Verified traveler (6/5): - Front desk staff is nice and so does most staff. However, I feel the facility is kind of under maintained. Public hot pool temperature is too high to have a bath. Bathroom needs towels hangers. No bedside reading lights.
- Verified traveler (6/5): Dated hotel w/ nice views and outdoor private tub - Pros: Views are beautiful. The private spa tub is on the outside balcony of our room. I believe most rooms if not all have the spa tubs outside on the balcony. To us this was the one factor that made the whole stay worth it despite all the other annoyances. Cons: The property is dated. Shower drain doesn't drain well when showering. Slippers they provide are reused by guests. We booked through Hotels.com but when we arrived, their paperwork said we booked through Expedia. This was quite odd. We received a Hotels.com VIP credit that can be used at their Spa massage. When we arrived, they had no idea what we were talking about. We didn't want to stress out arguing for it since we were on vacation so we just left it at that. Overall: the views and the private outdoor spa tub made the annoying things that we dealt with more bearable. In the end, the fact that we booked from Hotels but they said we booked from Expedia and we never got our Hotels VIP credit for massages was the breaking point for this low rating review.
- WAI HOU (10/5): Strongly recommend - Very good aquatic park and hotspring hotel. The staff is very friendly and helpful.
- ALAN (10/5): Positive stay! - It’s Amazing! Love this place and the public and private onsen selections are plentiful! With a backdrop against the mountain; this is a very relaxing trip The only downside is the lack of restaurant choices
- N (10/5): Hot stuff - Lovely property. Excellent spa. I booked a room with a hot tub on the balcony which was lovely to sit in and have a beer. Food was good and the staff were lovely. Nice nights stay whilst travelling around Taiwan.
- Verified traveler (8/5): - Dated property with overpriced mediocre restaurant, and tired beds, old worn down everything but featuring great hot spring pools and very friendly staff to make up for all that... It's a VIP+ hotel, but really offers none of the perks: they gave a spa ticket discount for 10%, but at the spa you see that's their promotion for everyone. Late check-out not available, nor room upgrades. Bad value for money as the rooms like the elevator are old fashioned and falling apart. As noted though, really nice staff and they do have on site parking! If you do stay, do yourself a favour and bring your own food or eat before arriving.
- Erling (6/5): - The buildings was not cleaned on the outside, so it gave me an impression of not beeing maintained. Not all pools was open,
- Farah (10/5): - I had a great time!
- Verified traveler (10/5): - Exceeded my expectation. Excellent Beautiful and amazing view
- Kris (10/5): - This is my second time stay at this hotel my kids pretty love to stay so relaxed
- CHARLES (8/5): - Spa facilities are good and up to expectation. However, on arrival at reception counter at 一館 at around 12:40 p.m., I was coldly received and told just to wait until 3 p.m. to check in at 二館 without guidance on how to get there or any other service. It was after my persistent request that I managed to leave my luggage at the counter and went to 金山站 to save the waiting time. On the contrary, the receptionists at 二館 were very nice in introducing the hotel amenities.
- Jimin (10/5): - very good~
- Verified traveler (10/5): - Superb facility with great ambience, nice restaurant, quiet and away from the city. The best part was having a private hot spring pool on your own balcony to enjoy at your own timeframe.
- Chee Siong (10/5): Good Hot Spring Experience - Given the remote location of the hotel, it would be ideal if the hotel can provide the free shuttle service for its guest from Taipei City to the Hotel once per day at 1300. Otherwise, the overall experience was enjoyable and relaxing. The hotel's bus driver Matt serves as a good hotel's ambassador as well stopping by at some iconic sites for us to take some photos while driving us to the hotel.
- Verified traveler (10/5): - The public hot spring area is very comfortable and kids love it very much, it's a good place to take a rest and enjoy the beautiful mountain view, you can come here with whole family
- Verified traveler (6/5): - Too noise. people seminar activity, you can not take enjoy with quiet
- Verified traveler (10/5): - Hot spring is nice. staff and services are excellent and very helpful.
- Rita (10/5): Beautiful facility - Exactly what we wanted- an onsen- type spa experience in Taiwan! Beautiful scenery, great spa/massage services, and the private tub on the balcony was great to do right before bed. We will be back!
- Verified traveler (10/5): - nice hotel ........................................
- Verified traveler (8/5): - One of the plus is the fact that we selected a room with a hot spring bath. Dinner at one of the two restaurants called Magpie was surprisingly good. Frontdesk office staff was very helpful in arranging our rides.
- Jernigan (10/5): Wonderful experience - We had a wonderful stay. Room was neat and clean. Staff were friendly and helpful. We had a great time dipping in the outdoor hot-spring pool, in the privacy of our room, with spectacular view of the mountains. The guests outdoor pools is a hot-spring wonderland. Many hot pools with varied temperature. Dipping in the hot-spring on a cool starry evening was absolutely the most wonderful experience.
- Ji Heon (8/5): - Hot spring is good, but there are just 2 restaurants.
- Verified traveler (10/5): - Great onsen facilities. Great place to relax. Rooms are a bit old but clean and spacious
- Janice (8/5): Worthwhile Splurge - Worth a return stay if you are prepared to splurge a little more to pamper yourself. Awesome service staff, fantastic and tasty breakfast selection with homemade jams too! Spring water was great. Don't forget to spend some time at their shops in the lobby too :D PS: please expect slight moldy smell in view of environment and age of the hotel.
- Verified traveler (8/5): - The outdoor hot springs are amazing! So many different types to choose and the atmosphere is very serene. Overall, the resort’s amenities are not the most updated but well maintained and staff are very friendly. The view of the mountains which you wake up to every morning brightens up your day!
- Verified traveler (10/5): Great spacious for kids - Non crowded swimming area, good hot spring. Good local breakfast.
- Amy (10/5): Excellent hot spring & service! - This hotel is tucked away in YangMing mountain and away from the city. Hotel has poops for both kids & parents to enjoy! It was a very relaxing getaway for all!!
- Verified traveler (10/5): Fantastic outdoor hot spring pools - beautiful resort with good facilities. The outdoor hot spring pools were fantastic with different pools with varying temperatures to choose from. Rooms were extremely comfortable.
- ahbee (8/5): Everything is good except staff service. - 2nd time stay in this hotel for their great scenery hot spring. Everything is good. Just that staff service has degraded. Not as helpful and warm as before. As cold as the winter weather now.
- Verified traveler (8/5): - Nice Hot Spring Indoor and Outdoor. Hotel staffs are all very polite and welcoming. Room is big and spacious, and comfortable. Will recommend to friends and relatives.
- Emily (8/5): wish was a sunny day - we arrived to the resort passed 7:30pm, it was raining hard, stayed inside of the room till morning, only went for breakfast( tasty breakfast) guess because with the weather , dark and cold therefore did not walk around or use any hot spring bath, just little bit disappointing , but in general it's a great resort, next time I will come in the summer time,
- Allan (6/5): Suggestions and comments - The facilities itself are nice, but it seems the overall structure needs to do some remodeling, its getting old, rooms smells humidity, moldy,for the price we paid., consumer should get better accomodation than that., and not much choices on in house resto.
- Verified traveler (6/5): - Emma at the front desk was very helpful and friendly, the only reason of a 3 star. The hotel showed wear and tear, looked outdated, and didn't offer transportation to the town nearby.
- Verified traveler (6/5): Overall the hotel is old and run down - The room is clean, but the facilities are old. The best part of the hotel is the outdoor spa, which I will come back only for a day trip without staying overnight.
- Verified traveler (6/5): nice hot spring pool. - hotel located in nice area with view of mountain. nice hot spring pools and helpful staffs. The check in time of 3.30pm is too late and check out at 11am is too early.
- dawn lim (10/5): Peaceful stay at Yangmingshan, lovely hot springs - Peaceful stay at Yangmingshan, lovely hot spring facilities. Allows family bonding as there are many common areas for enjoying the hot spring together.
- davvnlim (10/5): Nice quiet hotel in Yangmingshan, very peaceful - Nice quiet hotel in Yangmingshan, very peaceful. The indoor and outdoor hot springs were very enjoyable. The japanese style room also came with a private hot spring tub at the balcony.
- Verified traveler (6/5): Hotel Service - The facilities was just out of maintance such as the child playground, the swimming pool. The staffs working in the resort did not meet the 4 stars hotel standards. I have experienced some intoxicated guys knocked and shouted on the guest room corridor and I called to the reception and inform them on this thing and what the the staff just told me was she noticed the guests at the frontdesk but did not do any action (get someone to escort them to room) and the only words she said to me was apologized for inconvenience caused to me. Then I told her to send staff to check on the floor and after 30 mins and she called to my room at around 1100hrs to show concern which was not acceptable to me. I was traveling with my family and i did not want to get disturbance and it just made our journey at the hotel was awful.
- Verified traveler (6/5): So so resort, can be missed. - Location is pretty far off, service was ok. Food was an absolute nightmare, with only 2 restaurants on offer. Khan (the Chinese restaurant) was expensive with really poor quality food, absolutely not worth the $.
- Cindy (8/5): - Enjoyed the variety of Hot Springs and surrounding greenery
- Verified traveler (10/5): Authentic hot spring and spa for body relaxation - Our second time to this hotel in 3 months. Hotel staffs are very friendly, hospitable and sensitive to our needs. Breakfast is great. Authentic hot spring with many different types of hot spa for body relaxation.
- Ching ling (6/5): Beautiful hot springs resort - Nice pool, excellent hot springs quality.
- Wenhao (8/5): Review on Tien Lai - The stay is great. Hot spring very comfortable.
- Verified traveler (10/5): good - very good resort hot spring and swimming fool is very beautiful
- Chiu Hang (10/5): very comfortable hotel with nice hot spring - its warm to stay and the buffet dinner is so good, its is worth to try
- Verified traveler (10/5): All good - Relaxing
- ping (6/5): Nice hotspring hotel. - It was a very nice place to stay, with the sulfuric pools and such. But the rules were weird and disproportionately enforced. While one lady was very strict, another employee didn't care. I also thought it was strange that we couldn't take pictures while we were at the hotsprings.
- Verified traveler (8/5): - The onsen facilities is great. However the room is very basic.
- Ming (8/5): - Hotel was deep in the mountain. Tookus over an hour to get to hotel from Taipei
- Verified traveler (6/5): Nice hotel, terrible food options - Nice place, enjoyed sauna and everything. But as a resort the should have more food options. We stayed for 5 days and if we had not had a rental car, we would've been stuck eating the same bad food for 5 days.
- Charles Vane Ming (8/5): Food can be improved. - Overall it's quite nice but improvement can be made in its food both at breakfast and dinner.
- Francois (8/5): Relaxing time at tien Lai - We had a family room and it was great. We came for the hot springs and we enjoyed it. The eating options were good but limited to the hotel since the hotel is isolated. The room was nice and comfortable but the sound proofing is not great. We could hear the neighbors talk.
- Sau hong (6/5): Enjoyable staying for hot spring lover - Room is nice which is unexpected as the lobby is old. Outdoor Hot Spring is great but very bad for changing room which looks likes public facility . Hotel staffs are not professional to give precise transport info to guest. We missed bus schedule which operated hourly. Can't provide us alternative choice .
- Tan Yee Jennifer (8/5): Sisters Trip - Buttge resturant facities are not so good e.g. No resturant for chose only 1
- Jessie (4/5): Cold cold winter - It was winter and there was no way to increase the temperature of the room. It was horrible. Never go in winter and book this hotel.
- Eddie (8/5): Nice Hotel. good laocation - Should come more earlier to enjoy the hotel faciclities
- Mao (10/5): If you like hot spring, this is the hotel to stay. - Fabulous! A high light of our trip. Everything is welly organized. We love our room which has a theme in the interior design. Unlike the other hotels we stayed, they have wide variety of food served during breakfast. That also includes quite a number of vegetarian dishes. In case of the hot springs, there are different types with therapeutic functions. I especially enjoyed my exfoliation of my feet done by the small fish in a pond. Don't miss this.
- Doris (4/5): Wrong timing to enjoy Hotspring in Dec - A little disappointed going in Dec cause the weather is not cool enough to enjoy hot spring this year 2015.
- Kelvin (8/5): Almost great if the room rate can be lowered - my local friend picked me from the airport and sent me to the hotel. Took a while to ascend up the slopes passing by several other hotspring resorts, schools and nurseries etc. Was told taxi may not want to take this route up the winding path...I arrived on a Friday evening, where the hotel is still not packed. Able to enjoy the outdoor hotspring. Simple layout for different pools, clean and well kept. I have also tried the in-door hotspring the next morning before breakfast, it was very good as I enjoyed with my son. Breakfast is simple fare, not elaborated and healthy. The quad room is well kept but TV reception is bad. I paid about USD400 per night for this room which is quite expensive. I chose this resort because it's newer and quite popular. Overall 1-night stay to use the hotspring and sleep is good enough, and relaxing.
- Verified traveler (8/5): Great for families - Great for the family! Unfortunately it was raining so we didn't utilize the outdoor facilities with small kids but we were certain there was lots to do if weather permitted. Only 3 out of the 7 restaurants were open on the Monday we stayed, fortunately they Mongolian restaurant buffet was good for the family! Rooms a little dated and not as Cody in cold weather (Japanese room) but bath was great with hot spring water
- Verified traveler (10/5): Good relaxing hotel - Food is just okay. Staff are friendly. But with little English.
- Verified traveler (8/5): Excellent hotel except the average food - We have got upgraded to a bigger room. The hot spring pools are awesome! The staff that welcomed us upon our arrival made us feel very welcome & was very detailed when explaining the various facilities in the hotel and room. Excellent stay @ the beautiful hotel minus the average standard breakfast. There are also only 2 restaurants within the hotel compound - the western restaurant is so-so while the Chinese restaurant is better. The hotel is far from the town, so we had no choice but to dine in the hotel.
- Nichole (10/5): An amazing Stay at Tienlai - We had an amazing stay at Tienlai. The grounds were perfect for our outdoor wedding, and the staff was willing to arrange something special for us. The traditional dinner was fantastic as well. The breakfast buffet was great and had a lot of variety, however, we didn't as much care for our experience with the Khan restaurant. The hot spring pools were relaxing and they even had a pool with fish to clean your toes! Nice landscaping and environment for a hot soak, and it wasn't overcrowded during our stay. Many birds, flowers, and plants, as well as a "happy garden" on the grounds, plenty of places to relax, meditate, or read outdoors. The room was a decent size, clean, and even had its own hot spring bath on the balcony.
- Verified traveler (10/5): Excellent - Fine and comfortable Good quality
- Pang (10/5): Great relaxing place - Great quality of service
- Heidi (10/5): Fabulous Mountain Escape - For the discounted price of $130/night, we found this hotel to be an amazing value! The room price also included access to the outdoor and indoor hot springs, which were very relaxing and made our skin super smooth. We went on a weekday, so we had most of the place to ourselves! The dinner and lunch options at the hotel were really nice, and reasonably priced, considering the resort's remote location (there are no other restaurants / convenience stores in the immediate area from what we could see). Our hotel room was stylish and nicely lit with a mountain view.
- Johnny (8/5): details - all is fine, but no shuttle service even a short distance. Even taxi driver did not know its location. Luckily, i got GPS at the moment.
- Verified traveler (8/5): Nice hotel close to the MRT - Over all a good experience. would recommend to friends.
- Verified traveler (8/5): comfortable & relaxing surroundings - room got upgraded to 3-ppl room and with private tub & balcony, great spa and nice staff in all areas
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