Coastlands Umhlanga Hotel and Convention Centre
Location: 329 Umhlanga Rocks Drive, Durban, za
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation - Coastlands Umhlanga Hotel and Convention Centre offers air-conditioned rooms with modern interiors, free Wi-Fi, and flat-screen TVs, providing a comfortable stay for guests. The rooms are elegantly decorated in warm colors, creating a cozy and inviting atmosphere.
Dining Experience - Guests can indulge in a culinary journey at the hotel's Saffron Restaurant, offering a delectable à la carte menu for lunch and dinner. Start your day with a chef's choice breakfast menu, ensuring a delightful and varied morning dining experience. Unwind at the Vanilla Bar and Coffee Shop with a refreshing drink, adding a touch of relaxation to your stay.
Convenient Amenities - With a 24/7 reception, laundry facilities, and 24-hour concierge services, Coastlands Umhlanga Hotel ensures that guests' needs are met promptly and efficiently. Located just a short drive from key attractions, including the airport and convention center, the hotel offers convenience and accessibility for travelers.
Book your stay at Coastlands Umhlanga Hotel and Convention Centre for a memorable and relaxing experience.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 10:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Outdoor furniture
- Coffee Shop on site
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- 24-hour security
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Golfing on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Garage
- Health or beauty spa nearby
- Hosted evening meal (reserve)
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Room with Bath
Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned family room offers a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as sea views. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
- Concierge services
-
Executive Suite
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a mini-bar, executive lounge access, a seating area as well as sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
- Concierge services
-
Deluxe Room with Shower
Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as sea views.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Concierge services
-
Deluxe Room with Bath
Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as sea views.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Concierge services
-
Family Room with Shower
Providing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, a mini-bar, a wardrobe, a safe deposit box as well as sea views. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
- Concierge services
Guest Reviews
- Bright (10/5): - Ambience Nothing
- Niel Du Plooy (6/5): Fair - The first night I discovered dried blood under my sheets (not mine obviously). The staff was quick to transfer me to another room. There are only 2 guest lifts - not linked i.e. everyone press both buttons and two lifts arrive and inevitably one leaves with a crowd of confused people inside. What compounds this matter is that the staff ALSO use the same lifts, thereby increasing traffic and delaying movement. One could use the stairs but the doors leading to and from them are locked on some levels.
- Kabir (8/5): - We liked the room and the breakfast. The long wait for the lifts.
- Jonathon (10/5): Had a great stay, with very helpful and efficient staff, thank you! - Excellent breakfast, great choice.
Maybe have a scrambled egg tray available, so guests don’t have to queue up for this to be cooked? A bit noisy at night, mainly traffic noise , but not a major issue
- Balindile (1/5): Horrible - Location Bed _ the TV was not working. They combined two beds and didn’t place the top cover. The beds kept separating the whole night. It was uncomfortable and irritating
- Rosemary (10/5): Excellent - Dinner was excellent Air conditioning in the conference room. It was extremely cold,,and it looks like it's centrally connected
- Dave (5/5): - The hotel is beautiful and clean. Receptionists are friendly and welcoming There was a problem with TV. I needed help to get it working and the maintenance dude said it was out of network and did something to the cables, same problem on Friday....I didnt bother to watch it on Saturday. Aircon was problematic...maintenence person came and advised that i keep it off. That was very disappointing
- Lungani (10/5): -
- Nabeela (7/5): -
- Shashni (10/5): -
- consultancy (10/5): - Everything Nothing
- Rookmoney (7/5): very comfortable stay with the exception of the air con. thank you for providing clean soft towels - aircon kept swotching to extreme heat... we had no control. Was extremely uncomfortable... room 613 i had no control over the air con setting ... kept switchong to extreme heat --- 28 at times... room 613
- zen (10/5): Excellent - Everything Nothing
- Sphiwo (10/5): - Did like The lady at the Reception, did you want give us a late check out, and every time am at Coastlands they always give me an extension.
- Krieaan (10/5): - The management and staff were amazing, They welcomed my husband and I like we were VIPP guests. We booked with half board, dinner and breakfast was amazing. We are looking forward to our next small holiday.
- Virosh Singh (8/5): -
- SIZWE (9/5): Everything great, except the noise in the morning. - Ease of access and checking in, as well as cleanliness. @ about H8:30 morning there was loud music noise, it was really annoying and loud.
- Rowen (9/5): -
- Kholwani (10/5): -
- Moshoaliba (9/5): clean, spacious rooms, friendly staff (especially Timothy), and a perfect location, though the breakfast buffet became r - It was clean, a very spacious room, friendly staff and well located. The breakfast is only nice for one stay. As I stayed for few days, I got tired of the same food even though it was a buffet.
- Nosipho (10/5): -
- John (10/5): -
- Trevino Lawrencio (7/5): -
- Trevino Lawrencio (8/5): -
- Shamir Assani (7/5): - Um alarme que não parava de tocar desde as 7h da manhã. 😮💨
- Muzi (9/5): Stay was perfect but they need to do away with charging extra for parking to the hotel guests. - Proximity Being charged extra for parking whilst I am booked in the hotel
- Raniel (9/5): -
- Ty (10/5): -
- Kimisha (1/5): -
- ajala (10/5): -
- ajala (10/5): -
- Gabade (1/5): -
- sookhaie (8/5): -
- Viraksha (8/5): -
- Kaitlyn (1/5): - It was clean and neat It was very noisy, there was people in the next room kept opening and closing doors
- Law (9/5): - Having our room upgraded The smelly drainage
- Alwyn (10/5): -
- Mohammed (10/5): - I loved the view. STUFF super 👌 friendly always had a smile 😃.
- Elysia (9/5): -
- Collie (8/5): -
- Nisharlan (10/5): -
- Dwarika (10/5): - Clean up market All good
- Suleman (9/5): - Dinner I had to pay for parking
- Akheem (9/5): -
- Rakesh (6/5): Good and bad - Room was good Alarm was going off on the floor from 07:10 in the morning. Called and complained but they said maintenance is working on it. Just switch it off
- Anita (2/5): -
- Yugan (7/5): Good stay! - Good central location. Staff can be nonchalant when booking in. No real enthusiasm when receiving guests. The call service to the restaurant/bar was very good and their service was efficient.
- Ayanda (10/5): it was good shame i enjoyed everything - i liked the smell in the reception it smelled nice and fresh i didnt like the bed i could feel that it was to single beds combined as it was hard in the centre
- Enhle (7/5): Comfortable stay - Location Water was cold midnight ,had a cold shower,no microwave in the room ,one lift wasn’t functional therefore having to wait longer for the one functional
- Stegmann (8/5): - The warm water was luke warm at night. And tv did not work.
- Risi (8/5): Good - Breakfast , room was good . I did not have dinner . The staff looked very strict .
- Priya (7/5): Great location and view. Spacious room and friendly staff but I had to pay for parking - I liked the rooms very spacious and had a lovely view of umhlanga. As guest of the hotel we had to pay for parking
- Nawaab (4/5): I'll be back for Eid which is round the corner so fix up the little issues. - The restaurant and all its staff including managers and hotel manager himself were extremely friendly over a 7 night stay. Keep it up The hotel initially tried to scam me wither the hotel its staff or someone from a 3rd party website posing as the hotel.
Cleaning ladies for the room need to stop having attitude or show discomfort in their face to customers when we are coming out the room late for the day and they in a hurry to clean. Which eventually they ended up doing a shitty clean up. We are guests for 7 nights imagine at times we nust want to lay in the bed after breakfast and do nothing.
- Siviwe (7/5): -
- Zehra (10/5): -
- chunga (5/5): - The alarcate menu
- Nqobile (6/5): - The service No internet
- Marlon (10/5): - Everything
- Qalo (10/5): -
- Deneese (5/5): - The view
- Muano (8/5): -
- Shamona (10/5): - Great accomodation, great service!
- Brian Tinashe (8/5): -
- sandile (10/5): -
- Kimershree Venkatsamy (8/5): - Room size and cleanliness was great. Staff was friendly and helpful. Hotel is situated close to Gateway. Plenty of food options close by. This is a part of Maintenance, which is great in terms of Upkeep of the Hotel. They are busy upgrading the elevators on Premises. Please be prepared to wait for the elevators to pick up and drop of on your floor.
- Neetu (9/5): -
- Mojaesi (9/5): Thank you for a beautiful weekend, I will sure be back soon - The service, the comfortable rooms and good staff service The previous room allocated had drain issues
- Nokuphiwa (6/5): -
- Yogi (8/5): -
- Mthokozisi (10/5): -
- Rayner Raymond (7/5): - Overall stay was pleasant and location. The spa at the bottom is a real bonus. Price. Could improve value for money.
- Murugan (10/5): -
- Buyisiwe (6/5): - They should have aircon with hot air for when it’s cold
- Paven (10/5): -
- Truth (7/5): - It was clean, and I appreciated the security by the parking lot entrance. I had peace of mind knowing my car was safe at night. My room didn't have a flat screen TV. It will be good if the hotel can include different channels like Netflix, YouTube etc. You just had basic channels and for someone that had traveled from far, I was truly disappointed. There isn't enough power outlets next to the bed. Thankfully I had brought an extension cord that I ended up using so I could charge b
my gadgets.
- Asanda (10/5): -
- Amanda (4/5): - The rooms are clean, spacious and well decorated.
Lovely view. Only 1 working lift for 11 floors is unacceptable, I had to walk down 8 flights of stairs and waited 20 minutes to go back up on my return.
The breakfast was disappointing, most dishes were to dry and overall not tasty.
- Jacky (9/5): -
- Pamella Zemfundo (10/5): - Everything was world class. Breakfast having no bacon/macon.
- Veenal (7/5): My favourite place to stay on business but it need some TLC. - The one life was being replaced and this was not forthcoming when we booked. The place is starting to show its age with need for an update .
- MAXOLIE (9/5): Super hotel - Dinner was a buffet! Absolutely everything was so delicious from the starters to the main course and the desserts. There was a wide selection of food available. Everyone was catered for . Staff were very friendly as well. I definitely recommend this restaurant if you're looking for a tasty meal in Umhlanga. Nothing at all
- guillermoramongonzalez (10/5): Rest night before continuing drive up north. - Great location
Spacious room
Nice breakfast
Comfortable bed Parking was full due to various conferences
Only one lift working , the other one in repairs, it was very entertaining as were given a 9th floor room 🤣 but not so if you having an emergency.
- Celiwe (10/5): -
- Clinton (7/5): -
- Louvashan (8/5): -
- Louvashan (10/5): -
- candice (1/5): - View and overall hotel was nice There was a conference and the room next door had 10 people in one room, having a party with loud music, doors open and loud shouting, till 2 until I went to the room myself .While I understand it’s difficult and the staff did try help calm it down I don’t understand how that was allowed to happen.
Missed breakfast as I was trying to get some sleep in.
Very bad experience and won’t be going back.
- Naidoo (8/5): -
- Madelein (10/5): Amazing stay - The restaurant is amazing - service, food and drinks really great.
- Pillay (10/5): -
- KentDee (8/5): Great buffet. Staff at reception can be intimidating - Difficult start as told despite payment and confirmation from booking.com, that we didn't have a booking and they were full. Staff on reception were all staring at us and it felt very uncomfortable and not professional.
Eventually we were allocated a room but the hotel only had 1 Working lift which for the size of the place was pretty poor,not least as were were told it had been like it for a few months!!
The pool was closed too
The room was great, spacious with all that was needed
The buffet was very varied as was the breakfast.
More geared for convention groups than travellers but suited us.
- Thobela (6/5): -
- Dee (8/5): Great buffet,but only 1 lift in operation - The buffet was incredibly varied but sadly could not do it justice due to upset stomachs. Despite having received confirmation from.Booking.com of our reservation on the day, the hotel stated they did not have a booking for us...eventually they managed to find us a room
POOL WAS CLOSED AND ONLY 1 LIFT FOR THE ENTIRITY OF ALL THE GUESTS..(which apparently has been ongoing for several months).
- Brandon Lee (8/5): - The view and privacy Only 1 elevator created alot of waiting and inconvenience.
Had a issue with room service, the meal was not prepared properly but the manager did allow me to take something else after apologizing
The heater was not working in the room
- Nonduduzo (7/5): -
- Prisha (10/5): -
- Pillay (7/5): - Central location Traffic getting in and out of the parking lot
- Sphiwo (10/5): - Clean and Tidy N/A
- Fanelwe (10/5): It was great - Amazing experience I loved everything
- Nate (10/5): -
Photos