Hotel Mabey Urubamba

Location: Carretera Urubamba - Ollantaytambo #802 Sector La Cantuta, Urubamba, pe

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - Anytime

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Restaurant
• Terrace
• Family rooms
• Luggage storage
• Safety deposit box
• Tour desk
• Ironing service
• Massage services
• Packed lunches
• Non-smoking throughout
• Board games/puzzles
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Games
• Housekeeping on request
• Private picnics
• Wine release events
• Reception hall
• Japanese garden

Rooms Available

• Deluxe Suite with Spa Bath

  This suite features a hot tub. Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, parquet floors as well as garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Standard Suite

  The hot tub is the standout feature of this suite. The suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, parquet floors as well as garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Twin Room

  Features heating, mini-bar and private bathroom.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Key access

• Double Room

  Features heating, mini-bar and private bathroom.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Key access

• Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room features a wardrobe, a safe deposit box, parquet floors, heating and a flat-screen TV with cable channels. The unit has 3 beds.

  Max Occupancy: 6 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Key access

• Single Room

  Features heating, mini-bar and private bathroom.

  Max Occupancy: 2 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Smoke alarm
  • Key access

Guest Reviews

• AlbusD (4/5): Small room with peeling wall! - The hotel has nice plants and greenery throughout its compounds which gives a nice and peaceful feeling. However there is not lift to our room which was on the 2nd floor. The room was also small with peeling wall paints. Access to town center is a short 5 min toot toot ride away. We think this is more of a 2 star hotel rather than the 3 it claims to be.
• V2885JXkevinh (10/5): Nice. - It was a nice clean hotel. It had a beautiful garden with hummingbirds everywhere. The flowers were great.
• LL44 (10/5): Gem of a property! - Loved our stay here for 2 nights. Upon check-in, the woman at the desk was extremely helpful & accomodating. The grounds are beautiful & everything was spotless. Breakfasts were good but coffee is VERY strong. Wished we could stay longer. Dogs barking in nearby community was quite loud at night. Only downside was we returned from an excursion one night & I had become sick. Dinner was closed but I requested ice so I could add to my water to get hydrated. It was only 10 minutes after 9pm but the man behind the counter wearing glasses refused to get us ice & was completely unconcerned with my condition. Aside from that incident, the rest of our stay was exceptional.
• ravines (8/5): - X X
• Fabio (8/5): - Parece una aldea muy bonita con varias casas y dentro lleno de flores y paredes coloridas Mejorar la ducha
• Henrry Sotelo (5/5): Mixed Experience at a Beautifully Located Hotel - The hotel is undeniably charming, with a gorgeous garden and a prime location right in the city center. I booked the ultimate suite hoping for a restful stay after a long trip, but unfortunately, the room's cleanliness fell short of expectations. Upon arrival, I noticed spider webs above the bed and visible dust under the furniture and behind the TV. I reported this to the front desk and shared photos via WhatsApp as requested, but received no follow-up or assistance. On the bright side, the bathtub was a highlight perfect for a relaxing soak. Breakfast, however, was underwhelming. The buffet offered limited hot options, and on my final morning, I arrived ten minutes before closing only to find the doors already shut. Staff kindly offered coffee and scrambled eggs, but the food was lukewarm and clearly from earlier service. Overall, the hotel has potential thanks to its location and ambiance, but attention to cleanliness and guest service needs improvement to truly deliver a premium experience.
• goneAlberta (6/5): Cold - This is an attractive older hotel. The gardens are nice. The included breakfast was ok. Our room was large with wood floors and doors. We were cold and could not find temperature controls. The bathroom is small and lacks sufficient lighting or any storage.
• J181FYnatashap (4/5): Needs improvement. - Looked beautiful but the rooms were very dated. The breakfast was poor - the food wasn’t fresh. The noise insulation was dreadful, we could hear every movement from rooms above. Needs work.
• Christian (10/5): - Sehr schöne Anlage und Zimmer. Überdurchschnittliches Frühstück. Sehr freundliches und entgegenkommendes Personal. Die Zimmer zur Straße hin sind etwas laut, leider... Also besser nachfragen!
• tamarafE8578GD (4/5): - Pros: The gardens are beautiful, and the room was cute. The staff member who checked us in was helpful. The pillows and bed were reasonably comfortable. Breakfast was decent and offered an adequate selection. Cons: The heater in our room was a portable space heater, and it didn't work properly, so the room was very cold. In the other room, our family had, there was a wall heater, and it seemed to do a better job. Both rooms had NO hot water, not even lukewarm. The lobby sign indicated that the restaurant offered dinner service, but when we entered, we were told that they were not open for dinner. The location is noisy with lots of traffic and barking dogs, so bring earplugs or use a white noise app. With the beautiful view and the gorgeous grounds, this place has a ton of potential, but a few key upgrades are needed. If you do choose to stay here, the restaurant, Native, is a 5-6 minute walk, and we found excellent food and service there.
• sarinaroffe (10/5): Love this place for the Gardens - Very quaint , large rooms, nice staff, clean, gorgeous gardens, game room, nice reception area. very accommodating. Restaurant had a lovely dinner and a nice generous breakfast we took a tuk tuk right outside to the local square for lunch.
• 211yanetm (6/5): charming - The hotel itself is beautiful and very charming however the area its in is very remote with nothing around. The beds were rock hard, impossible to get a good night sleep in. The restaurant was just ok, but there is no other options for meals. Breakfast was good enough.
• 704donaldv (6/5): Nice, but… - Pros: lovely grounds, friendly staff, walking distance to several restaurants. Cons: very loud at night. Our room was near the front of the hotel so we heard street noise all night along with dogs that barked all night. Our bed mattress was as hard as a rock. This combined with the noise made for two nights of poor sleep.
• triotrois (10/5): Great location to relax and acclimatize - Remote, relaxing, restful, and rustic. Loved it here. The rooms had everything we needed for a couple of days to acclimatize to the sacred valley. If we needed anything we just asked and we had it. I loved the location and the quietness of this place. The views were lovely. Breakfast was wonderful as well as dinner. Fresh food cooked when needed. Staff very friendly and helpful. Extra blankets were available as it was cold but we expected that with the location. Great family time.
• T (8/5): Overall, we enjoyed our stay. - -Room was spacious. -Front desk staff friendly -Hot Water -Restaurant ordering was slow -Restaurant staff overwhelmed -Food just “okay.”
• lily (8/5): - Clean ,service was good
• H37OCnancyl (8/5): Great place to stay on you way to Machu Picchu - The hotel is set up as small clusters of buildings making it feel like you are in a village. The place is charming, well maintained garden with benches to relax. The customer service is top notch. The rooms are quite comfortable. I would recommend this place if you are looking for a place to stay in Urubamba
• ellaj666 (10/5): Nice hotel - Our family stayed at this place for 2 nights. We all love this place. Rooms are clean, staffs are so friendly and helpful. it is at a very convenient location too. I would highly recommend other to come
• Richard222 (8/5): Charming aging hotel - Nice, large room, large bathtub with plenty of hot water. Easy walk into town and the excellent restaurant El Huacatay in easy walking distance. Aging buildings, but nice wood floors. Noise from upper floor for rooms on ground floor as well as road noise. Some electrical outlets were so used that plugs didn't stay in. Small grocery shops less than 100m away. Good choice for Sacred Valley. Our day trip to Machu Picchu left early, so they started breakfast earlier for us. No mini fridge
• Dreamer420754 (10/5): Very cuite hotel. I am very happy to be on that hotel. - Very cuite hotel. I am very happy to be on that hotel. Very tasty breakfasts. Environment is very beautiful. The service of hotel is very good. I hope next time i will come again back. Very kind personal.
• Ambassador314552 (10/5): Hotel Stay - It’s great hotel with beautiful gardens and a nice pool. Great location, easy to find and very accessible right off the main highway. Very much enjoyed my stay and would highly recommend to all travellers.
• Albyzullo (6/5): Good place - The place was very beautiful since has a lot of green area and was very confortable. We find the room clean and we are satisfied. The breakfast was quite good, even if offer a small choise of sweet dishes. However we are satisfied even if unfortunately we stayed only one night
• Robert (8/5): - Outstanding landscape. It appeared to replicate a gated community. Breakfast was below average, and cable T.V. did not offer any English-speaking stations.
• Verified traveler (8/5): - The staff is very helpful and was open to any request.
• Gale (10/5): - spacious rooms, breakfast well served, friendly staff if i may add, maybe staff needs to speak just basic english at least
• Megan (10/5): - The staff were very accommodating, helpful and professional ! Would definitely stay there again.

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