Conde de Lemos Hotel

Location: Jr. Puno 681, Puno, pe

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Garage
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  Features 1 double bed, heating, cable TV, free Wi-Fi access, and a balcony overlooking the Cathedral Basilica.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access

• Standard Twin Room

  This twin room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access

• Standard Single Room

  Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift
  • Key card access

Guest Reviews

• tavara (9/5): una muy buena y calida atencion - Si un buen desayuno, buena calidad de sus alimentos y la amabilidad del personal todo esta acorde a las expectativas
• Karen (8/5): Great value - Very comfortable and good location Fantastic value for money Breakfasts were very good Nothing
• Helinda (9/5): -
• Leon (8/5): - O chuveiro não tinha muita pressão na água quente.
• Leon (8/5): - Muita luminosidade na varanda
• Roberto (6/5): - Eenvoudig hotel niets bijzonders Niets
• Nahia (10/5): Excelente - La amabilidad del personal y lo serviciales que fueron. Tuvimos mal de altura y nos dieron oxígeno y estuvieron muy pendientes. Nada
• Guto Evans (10/5): -
• Alan (8/5): - Excellent location, professional staff, great room. Shower had low water pressure.
• Peter (8/5): Comfortable and convenient with a welcoming ambience. - Location, comfortable room and beds. Good breakfast and very helpful staff. No coffee or tea facilities, bathroom in need of a little TLC and hard to regulate temperature in shower (scalding or freezing)
• June (1/5): -
• Alain (9/5): Agréable - Accueil Emplacement
• martin (9/5): - Everything Nothing
• Shaunak Ganguly (9/5): -
• NADIA (7/5): -
• Magali (10/5): - La gentillesse de tout le personnel, la chambre était spacieuse l'hôtel bien chauffé eau chaude petit déjeuner avec une belle vue sur la ville
• rosane (9/5): Agradável. - Café da manhã muito bom. Excelente localização, quarto espaçoso, com sala e varanda. Tem banheira no banheiro, mas não tinha tampão. Solicitei um tampão e recebi um que não detinha a água. … ao solicitar outro fui informada que, por sustentabilidade, não estavam liberando a banheira. Ocorre qye deveriam reformar e tirar a banheira de lá, pois o banheiro fica apertado com ela lá (ainda mais que é uma peça inútil) e nos dá uma falsa expectativa.
• Gabriela (7/5): Bom custo benefício - A localização é ótima, e o serviço de café da manhã é bem completo. O chuveiro poderia ser melhor!
• Rob (8/5): Fantastic location with a nice view of the square - Great location with a fantastic balcony view of the church and square. Simple continental breakfast with some hot selections. Room was quite large and spacious. Sound proofing of the hotel could be improved but thankfully the area was quiet for the most part. Some people caroling and playing musical instruments in the square until a bit after midnight, which was a bit noisy in the room. Front windows in the lobby were cracked.
• Joaquim (9/5): -
• Daleen (9/5): -
• Carsten (8/5): -
• Daniel (8/5): Solid option, pretty basic/ standard hotel. - Location was good, check in was easy and staff were friendly. Room was fine, as advertised.
• Elisban (10/5): - Todo Nada
• Joerg (8/5): - Zentrale Lage, freundliches und hilfsbereites Personal. Ausstattung der Zimmer wirkt ein wenig in die Jahre gekommen, Heizlüfter hat leider nicht funktioniert. Frühstück leider nicht überzeugend, es fehlt an Frische und Qualität.
• Pernille (10/5): - Very kind personal Not overly clean. But ok
• Anas (7/5): - Nice view from our room. Breakfast was nice. Let us store our luggage for 1 day whilst visiting the islands. Large toilet and hot water all good.
• Caroline (7/5): - L'emplacement, le personnel, grande chambre avec vue sur la cathédrale et belle terrasse, buffet du matin ouvert très tôt Douche pas très chaude et petit-déjeuner identique tous les jours (le buffet était ouvert à 5h40 mais, à 6h tout n'était pas prêt ; on devait partir)
• Onderwater (10/5): -
• Joe (8/5): Comfortable and quiet - Nicely furnished hotel, which felt really luxurious after several hostels. Plenty of hot water and a comfy quiet bed. Staff were friendly. Breakfast was a disappointment - not much food out.
• Simina (8/5): -
• Silas Jean-Pierre (10/5): - Nice Hotel, very good breakfast, Amparo was very helpful and kind an brought us everything we needed
• Bernhard (7/5): -
• Jaime (7/5): - El alojamiento esta muy bien situado en la misma plaza de armas y tienen muy buena atención con los clientes. Las instalaciones, especialmente los baños, necesitan una buena mejora.
• Katja (9/5): - Das Zimmer hatte eine Heizung, die das Zimmer auch wirklich warm bekommen hat. Ja, die Zimmer sind schon etwas in die Jahre gekommen, aber es war sauber. Wir wurden in der obersten Etage untergebracht und hatten einen guten Blick auf den Platz. Das Frühstück war auch gut. Das Personal war sehr zuvorkommend. Die Sitzmöglichkeiten im Foyer waren bequem. Man ist an einer der Hauptstrassen und durch die Einfachverglasung hört man den Strassenlärm.
• Harold (9/5): -
• BRIGITH (6/5): - El desayuno Las ventanas no se podían abrir, no había secadora en la habitación y la chapa de las puertas no era tan segura
• Formica (8/5): -
• Formica (8/5): - Bien situé sur la place de l'église avec animation, et restaurants et commerces à proximité... Chambres spacieuses et literies confortable. Bon petit déjeuner avec l'accueil très sympathique et efficace de la dame qui gère. On a même été surclassé dans une suite lors de notre deuxième séjour au retour de notre excursion sur le lac Titicaca !! Très bon rapport qualité prix. Je recommande cet hôtel. Rien
• Yas&JC (7/5): -
• Catherine (6/5): Bien pour une nuit de passage - L’emplacement L’isolation thermique et phonique
• cécile (6/5): - L emplacement top à côté de la place principale Le petit-déjeuner buffet très bien Le chauffage ne fonctionnait pas et l air extérieur entrait par les fenetres non jointives (il faisait 6 degrés dehors). Pas de sèche cheveux dans la chambre, il a fallu aller le chercher à la réception.
• Joke (9/5): Prima hotel, midden in centrum van Puno met uitzicht op de kathedraal - Echt een aanrader als je in Puno verblijft. Dichtbij Plaza de Armas, met uitzicht op de kathedraal. Vriendelijk, hulpvaardige mensen. Heerlijk ontbijt met goede service. Heerlijke douche, erg fijn na een vermoeiende 3-daagse trekking in de Colca Canyon! Niets
• Susanna (8/5): -
• Manon (7/5): - Hôtel bien situé. Chambre propre et spacieuse. Meilleur douche que nous avons eu au Pérou, eau chaude et avec pression. Literie pas très confortable lit très mou a ressors, mal au dos le lendemain. Pas de sèche cheveux a disposition dans les chambres. Chambre pas insonorisé on entend les voisins parler et la circulation dans la rue.
• Anke (10/5): Top Hotel an der Kathedrale. Sehr gutes Preis Leistungs Verhältnis. - Sehr gutes Frühstück, sogar mit selbstgemachtem Apfelsaft. Mitarbeiterinnen sehr freundlich. Habe ein tolles Zimmer gebucht mit Blick auf die Kathedrale. Zimmer hat sogar eine Badewanne. Kein Stöpsel. Okay! Zimmer ein wenig hellhörig. Macht aber nichts. Hat uns nicht gestört.
• Alexis (8/5): - très bon accueil, ainsi qu'un petit déjeuner varié et un personnel attentif .
• Laura (2/5): - Cerca de la plaza Alojamiento muy cutre con habitaciones tipo hostal y baños super viejos, salía barro de la ducha y encontramos bichos en la habitación y pelos en las toallas limpias. La nota que tiene no me parece real
• ROBERTO (3/5): Decepcionante - Su ubicación No se puede regular temperatura de la ducha, o te achicharras o te hielas, grifo del lavabo suelto, cierre de la terraza no funciona, cualquiera puede acceder a la habitación (304). Mala señal de wifi y TV. En el desayuno se acabó el queso “lo siento”
• Jakub (8/5): -
• Ana (4/5): Die Bilder des Hotels sind stark bearbeitet. Ich fand es enttäuschend - Lage war gut. Personal an der Rezeption unfreundlich. Das Zimmer hat stark gestunken und man konnte kein Fenster öffnen
• María araceli (8/5): - La ubicación y el personal muy amable. La habitación tenía una terracita muy agradable Instalaciones un poco viejas, pero correctas, salvo el calefactor, q no funcionaba bien. Un poco fria
• Wilson (10/5): Comfortable stay located in the center of Puno - Spacious and clean room. Staffs were welcoming, helpful and polite. Good breakfast. Well located.
• Julia (6/5): Älteres Hotel, gute Lage, gutes Frühstück - Gute Lage direkt am Plaza de Armas. Bequeme bitten und vergleichsweise grosses Frühstücksbuffet. Heizung vorhanden. Kein Föhn vorhanden. Ist bisschen in die Jahre gekommen.
• Elisban (10/5): -
• Leopoldo (8/5): Muy buena ubicación, excelente atención de su personal - La excelente ubicación, con vista a la catedral y en pleno centro de la ciudad; la amabilidad de su personal Lamentablemente, el agua caliente tuvo fallos y uno de los días de alojamiento, simplemente, no funcionó.
• Anne Laurence (9/5): Parfait -
• Marija (9/5): -
• Anne Laurence (10/5): Parfait - La proximité de la place des armes et la disponibilité du personnel Manque de patères dans la salle de bain
• Birgit (9/5): - Sehr freundliches Personal Gutes und reichhaltiges Frühstück Personal sehr hilfsbereit bei Planungen
• Valdivieso (10/5): - Excelente ubicación, buena atención, habitaciones cómodas y muy limpias. Me encantó.
• Julia (9/5): Gemütliche Unterkunft im Zentrum mit Panoramablick - Schöne Zimmer mit tollem Blick auf die Kathedrale. Freundliches Personal und umfangreiches, leckeres Frühstück. Zentrale Lage direkt am Plaza de Armas. Das Wasser hat sehr lange gebraucht, um warm zu werden. Die Frühstückszeiten sind super, wenn ein (früher) Ausflug ansteht, für einen gemütlichen Start in den Tag jedoch zu früh (nur bis 8:30 Uhr).
• Vanya (7/5): Easy access to the centre. - In the centre of the city. Easy access to the restaurants, historical centre and the Main Street. Staff were very kind and welcoming.
• Santiago Lay (10/5): muy buena experiencia!!! costado de la catedral - nos atendieron muy bien y nos dieron hasta oxígeno! nos prestaron mesas de reuniones y muy atentos, muy cercanos todos
• olro249 (9/5): - Excelente ubicacion; habitación amplia, bien iluminada y con calefacción. Balcón con excelente vista No habia secador de cabello en el baño
• glenn (8/5): -
• Chloe (10/5): Great location, extremely helpful staff, clean and spacious rooms! Couldn’t recommend enough - Great location, comfortable & clean rooms, helpful staff. Could leave our bags there after we checked out. Amazing free breakfast, best breakfast we’ve got on our travels in South America! Nothing it was great!
• glenn (8/5): -
• Esly Kaipo (8/5): UN LUGAR MUY CÓMODO PARA QUEDARME - La vista a la plaza estaba bello Que no tuve agua caliente para poderme bañar en la mañana
• Rene (8/5): - La mejor ubicacion, en la plaza mayor. Servicios y restaurantes a pasos. La limpieza destaca en el hotel.
• Eraldo (10/5): - Muy buen hotel, todo muy cómodo La vista no era la esperada
• Maria de fatima (6/5): - Breakfast was really nice Room, bathroom
• Samuel (10/5): Un descanso placentero en el corazón de Puno - El desayuno muy variado y la sienta atención del personal. Esta a media cuadra de la plaza principal. El lugar es muy lindo.
• Jan Quirin (9/5): Some old but gold hotel, would stay again there if I’m In the city - The hotel was in a good location, between church, the Main Street and close to the harbor. It was a big room with a gigantic window, and the stuff was helpful and friendly. Even when we came back 2 days later in the rain, we were allowed to stay indoor and they keep track of our luggage. The siniora doing the breakfast was super friendly, the breakfast was good and there was a lot of stuff on the menu beside the usual bread and egg. She even made omelette! We longered our stay for a day The years were coming onto it a little
• Juan Andres (10/5): - Ubicación y buena cama La tina no estaba en funcionamiento, pero si aparecía disponible a la hora de reservar
• ADMILSON APARECIDO (10/5): -
• Yesica Torres (8/5): - La habitación tenía una vista muy hermosa. La cama era super abrigadora y el desayuno buffet estuvo riquísimo y muy variado. Que no tenía accesibilidad a internet, tampoco había luz en la terraza que me tocó en el cuarto. No podía subir la temperatura del cuarto.
• Shannon (8/5): -
• Anneliese (10/5): -
• Mora (8/5): -
• Carlos Mario (10/5): Très bon hôtel - Bon emplacement, proche de la plaza principal. Belle vu à partir de notre chambre
• Gregory (1/5): Drama - Vergane glorie, slecht onderhouden hotel niks maar niks was goed wat een drama Niks
• Camilla (10/5): -
• Carlos Mario (10/5): Très bien - Situé à deux pas de la plaza principal. Bon déjeuner. Belle vue à partir du balcon de notre chambre.
• Susan (10/5): -
• Kerstin Julia (9/5): -
• Marisol (9/5): - Súper bien ubicado y el personal muy amable. Si bien ofrecen desayuno, no tiene restaurante :(
• David (8/5): -
• Onofre Poma (10/5): -
• garcia (9/5): Bon rapport qualiter prix - Pilótese propreter prix No coment
• Jasmine (10/5): Great location, amazing bed and shower. - great location /
• Patrick (9/5): - Great location, really nice breakfast with an excellent view over the main square. Eggs cooked to order and to perfection.
• Lavinia (10/5): Wonderful stay in Puno with very friendly staff - We arrived in Puno in the evening after our trip from the Colca Canyon. After a few tiring days, we were very happy to have such a lovely hotel. Our rooms were clean and we had hot water for showering. The reception staff were very friendly. We were also allowed to leave our large backpacks in the hotel’s storage room during our two-day trip to Uros, Amantani, and Taquile. Furthermore, we left our laundry at reception on the first evening, and it was already finished when we returned from Lake Titicaca. What a wonderful feeling! We would especially like to commend Amparo from the dining room; she is a truly warm, helpful, and attentive person. Thanks also to the chef—the breakfast was delicious!
• Iván (3/5): - Rien de spécial Peu de flexibilité de la part du personnel. Mauvais service global
• Jennifer (8/5): - Very friendly & helpful staff The shower wasn‘t that good working
• Wendy (8/5): Good location. Poor shower - Great location very close to the square. Big room with a heater. The staff were friendly. Breakfast was ok The shower was poor with no pressure just a trickle.
• Julia (9/5): -
• John (9/5): -
• Diana Patricia (6/5): Pasable - Esta bien localizado, el desayuno estuvo agradable, la señora del restaurante muy amable y sonriente. Bien en general con relación calidad-precio. Habíamos reservado habitación con balcón y vista, al parecer con camas separadas no hay habitaciones con balcón. La ducha en la habitación toma bastante tiempo para calentar y la presión del agua muy mala, al final nos toco ducha de agua fría con un hilo de agua.
• Sophie (3/5): -

Photos