Bankton House Hotel

Location: Murieston, Livingston, Scotland, EH54 9aq, Livingston, GB

Star Rating: 3 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: 04:00 PM - 08:00 PM

Check-out: 10:00 AM

Instructions: The front desk is open during the following times:

• Wednesday - Sunday: 12:30 PM - 8:30 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Breakfast service is not available on Mondays.

Amenities & Facilities

• Fireplace in lobby
• Free WiFi
• Terrace
• Garden
• Luggage storage
• Express check-in/check-out
• Picnic area
• Conference space
• Snorkeling nearby
• Bicycle rentals nearby
• Fireplace in lobby
• Hiking/biking trails nearby
• Breakfast available (surcharge)
• Television in common areas
• Safe-deposit box at front desk
• Mountain biking nearby
• Smoke-free property
• Express check-in
• Tours/ticket assistance
• Snack bar/deli
• Free self parking
• Free long-term parking
• Cave exploring/spelunking nearby
• Horse riding nearby

Rooms Available

• Exclusive Studio Suite, 1 Bedroom, Park View

  1 Double Bed OR 1 Twin Futon

  Overlooking the garden

  
  

  Entertainment - Flat-screen TV, digital channels, and DVD player

  Food & Drink - Coffee/tea maker and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, bathrobes, and free toiletries

  Practical - Safe and iron/ironing board (on request)

  Comfort - Daily housekeeping and heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • DVD player
  • Heating
  • Room service (limited hours)
  • Daily housekeeping
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Family Room, Ensuite

  2 Twin Beds OR 1 Twin Futon

  21-sq-foot room with garden views

  
  

  Entertainment - Flat-screen TV, digital channels, and DVD player

  Food & Drink - Coffee/tea maker and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe and iron/ironing board (on request)

  Comfort - Daily housekeeping and heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • DVD player
  • Private bathroom
  • Heating
  • Room service (limited hours)
  • Daily housekeeping
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Luxury Chalet

  1 Double Bed and 1 Double Sofa Bed

  Individually furnished room

  
  

  Layout - Bedroom and living room

  Entertainment - Flat-screen TV, digital channels, and DVD player

  Food & Drink - Coffee/tea maker and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, bathrobes, and free toiletries

  Practical - Safe and iron/ironing board (on request)

  Comfort - Daily housekeeping and heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • DVD player
  • Private bathroom
  • Heating
  • Room service (limited hours)
  • Daily housekeeping
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Standard Cottage, Shared Bathroom

  1 Double Bed

  215-sq-foot room with garden views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV, digital channels, and DVD player

  Food & Drink - Coffee/tea maker and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe and iron/ironing board (on request)

  Comfort - Daily housekeeping and heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • DVD player
  • Private bathroom
  • Heating
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Twin Room (Large)

  2 Twin Beds

  269-sq-foot room with garden views

  
  

  Entertainment - Flat-screen TV, digital channels, and DVD player

  Food & Drink - Coffee/tea maker and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Day bed, safe, and iron/ironing board (on request)

  Comfort - Daily housekeeping and heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • DVD player
  • Private bathroom
  • Heating
  • Room service (limited hours)
  • Daily housekeeping
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Day bed
  • Bedsheets provided

• Twin Room, Ensuite

  2 Twin Beds

  215-sq-foot room with garden views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV, digital channels, and DVD player

  Food & Drink - Coffee/tea maker and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Safe and iron/ironing board (on request)

  Comfort - Daily housekeeping and heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • DVD player
  • Private bathroom
  • Heating
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Executive Bridal

  1 King Bed

  215-sq-foot room with garden views

  
  

  Entertainment - Flat-screen TV, digital channels, and DVD player

  Food & Drink - Coffee/tea maker and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Day bed, safe, and iron/ironing board (on request)

  Comfort - Daily housekeeping and heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Hair dryer
  • DVD player
  • Private bathroom
  • Heating
  • Room service (limited hours)
  • Daily housekeeping
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Day bed
  • Bedsheets provided

Guest Reviews

• LAURE (9/5): -
• Joan (8/5): -
• LAURE (9/5): Superbe - Tout Rien
• Rob (8/5): -
• Anna (10/5): -
• Cherri (9/5): -
• Grace (10/5): We found a wee gem not far from home! - We loved the quiet location, the comfy beds and the food in the Bistro There was nothing we didn't like
• Natasha (10/5): A cosy, charming and relaxing stay…I’d happily return. - The room was absolutely spotless and beautifully presented, with a really cosy and charming feel. It had a lovely character that made it feel warm and welcoming. The bed was incredibly comfortable and everything felt fresh and well cared for. Check-in was smooth and easy, and the whole place felt peaceful and relaxing. The location was also really convenient, making it perfect for a short stay. Very little to fault.
• Martin (10/5): -
• Brown (10/5): Brilliant - I spent my wedding weekend here was brillant for everything we needed even pictures Floor could of done with better clean but apart from that perfect 👌front door was a tough to open
• Denis (9/5): Perfect! - Lovely old hotel, good atmosphere, clean and friendly staff Nothing
• Brian (10/5): Great - Beautiful place
• Agnieszka (10/5): -
• William (9/5): -
• rhys (10/5): Fantastic food, staff and location made a great stay! - The location was great, just less than five minutes away from the train station and accessible from the Motorway. It had its very own bar section and a Restaurant, which it would be criminal not to try the Restaurant, the food here was ten out of ten and the staff matched it The staff members even allowed us access to room early without paying for this. Cannot fault the stay, staff were especially amazing and accessible!
• Janette (10/5): Home from home - Room was stunning. Really comfy bed, squidgy bedding. Not a speck of dust. Great shower, huge bathroom. Great bar for nightcap drinks. Absolutely nothing. Have stayed here a few times now. Lovely peaceful location near the train station too.
• Donna (10/5): - Very friendly very clean
• George (9/5): Overall a very pleasant stay and we will return. Many thanks. - The location for us was excellent, the staff and service was excellent,the cleanliness was of a high standard. We enjoyed our meal and the family bar experience.
• Georgios (10/5): - Wir waren im Neubau und es war alles sehr sauber und sehr hübsch eingerichtet. Das Hotel ist im Wald in der absoluten Natur. Das Personal super. Die zwei Chefinnen super. Alles hat uns gefallen
• Shaun (10/5): Would 100% stay again - Loved the decor , and vibe The door was stiff and struggled to enter room a couple times
• yadav (10/5): -
• Shaheer (6/5): Good location but amenities vs cost wise not worthwhile. - Area was really good. Location is best. Rooms are big enough for groups. No oven. No cleaning without extra. Already too expensive and many hotels and airbnbs even on less provide oven and cleaning with stays. Also no proper reception to ask about or queries. Wanted to discuss about things before we left but no one was there so couldnt do that. Like even no oven availability downstairs from the kitchen. No replacement of towels etc i think which is odd as its always free with stays. Its not about £10 extra but shouldn't be any cost over the 500 people pay.
• Phil (10/5): - There is simply nothing here to not like. The staff are friendly and helpful. The restaurant is excellent and the pizza in the bar is very tasty. And the bar prices are very reasonable. The location is ideal. We will definitely be back.
• Sinead (10/5): Ideal for a quiet, relaxing stay - Clean, cosy vibes. Rooms were well decorated. Staff were helpful and left our items to our room so we didn’t have to check in after late arrival Lack of transport available from the area, not the fault of the property
• Simon (8/5): Loved it.a hidden gem and well located for access to the train line which runs directly to Edinburgh and Glasgow city ce - We stayed in the chalet, which was immaculate and like having a home from home. Could do with blinds on the velux roof windows and also a way to either dim or cover the fire exit light. Both gave a lot of light during the night. Otherwise the chalet is brilliant.
• Marika (9/5): - Prachtige en schone kamers met een comfortabel bed! Na een lange rit konden wij neerstrijken in de gezellige bar in het hotel voor een whisky bij de openhaard waar we door een super lieve dame werden geholpen. De locatie is top, erg groen maar op 10 minuten lopen van het treinstation waar je de trein naar Edinburgh kan nemen. Wij komen zeker nog eens terug!
• Andrew (8/5): Great place and location - Clean Cosy Beautiful decor, timewarp, heritage No option for spontaneous breakfast, as far as we found
• Laura (1/5): Lovely place but wouldn't visit the restaurant again. - The room was lovely and staff very friendly. My husband got food poisoning from the prawns at the resteraunt at the main building and we ended up having to leave early hours of the morning. We were running out of toilet paper and due to it being a self service place we couldn't go to reception to get anymore of anything to help.
• Cameron (10/5): -
• João (9/5): -
• Diane (7/5): Nice enough for one night stay. - Quiet location set in nice grounds Room was cold and radiator did not work. During November in Scotland some firm heating had s required.
• Thomas (10/5): -
• Adrian (10/5): perfect place e to stay for visiting edinburgh. train station on doorstep saved us having to drive - on premise restaurant made meals easier nothing
• Lagarde (9/5): -
• Feein (6/5): -
• Derek (10/5): -
• Carissa (10/5): Great Little Room that was Very Comfortable! - It was a little harder to find but it was also nice to be more excluded from everything. I really adored my room. It had all of the creature comforts and was very comfortable. N/A
• Debbie (9/5): - The room was lovely and cosy, everything was clean, beds were comfy, the TV worked which is something we find doesn't happen in most hotels. Natalie was especially helpful in arranging for us to stay in the same room for a second night as we a last minute change of plan
• Mónika (8/5): -
• Williamaon (10/5): Owner - Quiet, clean and relaxing Staff/owner abrupt,condescending manor, not a very nice person to deal with. Won't stay again, rather stay somewhere more welcoming and friendly.
• Irma (10/5): Great stay even if it's a little way out of the way - The room was warm, bed was comfortable, the shower was hot. The room was quiet, couldn't ask for anymore had a great sleep!! Good tasting coffee in the room! The GPS did not pick up the hotel ..so we ended up at the cottages on a street behind.
• David (10/5): -
• LINDA (2/5): Awful experience - This self contained unit was generally fine however it is all gaudy appearance more than function. Beware , this is an unmanned facility connected to a pub/restaurant and not a hotel. There is no one to assist or ask questions of except bar and waiting staff in the bistro/pub who wish to have nothing to do with you and are very curt and unhelpful, at times verging on rude. You have to ring the emergency helpline in order to speak to someone who is unwilling to help, will act like you’ve disturbed her and will tell you it is not her part of the business and she’s not sure what it is you would like her to to assist you. God forbid you attempt to call the owner of the chalets cause she will ignore your calls and send unhelpful and rude messages to respond showing no interest in customer satisfaction. Avoid at all costs. Value for money is ver low.
• Hajnalka (7/5): Was perfect but the £150 they hold for deposit still not let get back to me when everything left the room in same how wa - Fit for my disability The shower not big enough
• gianello michele (9/5): -
• Susan (10/5): -
• Martina (8/5): -
• Chen (10/5): -
• diognef (9/5): -
• Nigel (10/5): - Really clean well built accommodation. Fantastic bathroom and facilities. Friendly and warm staff. Genuine people.
• Mansel (6/5): -
• Alan (10/5): -
• Nikul (10/5): - Great experience will come again
• Jacqueline (9/5): Prettig en relaxed - Mooie nieuwe chalet. Aardig en relaxed personeel. Heel rustig bij het bos maar toch maar 5 minuten van het stationnetje naar Edinburgh. Allemaal goed. We begrepen alleen niet all knopjes in het Chalet. Gebruiksaanwijzing zou handig zijn
• Raquel (9/5): Bonito, muy limpio y con encanto. - La decoración muy cuidada y el espacio muy acogedor. La distancia hasta el tren es muy cómoda para poder ir a Edimburgo y volver de forma fácil y cómoda. Los bosques y espacios naturales muy bonitos y también un supermercado cerca que es muy práctico. El tamaño de la cama es algo pequeña.
• Harald (9/5): Rundum zufrieden - Das Studio hat uns sehr gut gefallen. Im Bistro haben wir gut gegessen. Über den nah gelegenen Bahnhof (fußläufig ca. 5 Minuten entfernt) sind wir mit dem Zug gut nach Edinburgh (etwa 30 Minuten) und Glasgow (etwa 1 Stunde) gefahren.
• S. (8/5): -
• Van Dijk (9/5): - De ligging van dit hotel is top. Binnen 10 minuten sta je op het trein station. Je kan hiermee naar Edinburgh (ongeveer 30 minuten) en Glasgow. Daarnaast was de kamer zeer schoon. In de voordeur zit een raam. Buiten hangt een lamp vlak bij het raam. Hierdoor is de kamer 's nachts niet goed donker.
• Regina (10/5): -
• Marit Ellen (5/5): Ikke verdt pengene - Nært til tog, dagligvare og restaurant/kafeer Vi bodde i Stable lodge og betalte temmelig mye for 6 netter. Jeg måtte bruke en gjesteportal og chat for å kommunisere med personalet. Det tok 11 timer før jeg fikk svar på chat. Selv om det var et hotell med restaurant og bar på området, hadde de ingenting med lodgen å gjøre. I beskrivelsen til booking.com stod det daglig rengjøring, noe som ikke var tilfelle. Vi fikk nye håndkle, kaffekapsler og vask av rommet 1 gang, noe som ikke kom frem i beskrivelsen i gjesteportalen. Det er nytt og fint, men dobbelsenga er kun 140 cm og det var kun 1 stor dyne og selv om vi tidlig fortalte at vi ikke var et par, hadde de ikke 2 dyner til oss. Rommet var fuktig og rått, gulvet var så kaldt at det kjentes ut som det var vått. Håndkle klarte ikke å tørke i løpet av dagen selv om vi satte på varme, og luktet derfor fort surt. Noen av håndklærne var sur når vi fikk dem og etter vår «complementary» rengjøring, luktet også gulvet surt. Vi klarte oss fint uten daglig renhold, men utifra beskrivelsen hos booking.com var vi skuffet. Sendte også mail til booking.com uten å få svar.
• Jack (9/5): Great stopover location - Simple check in process. Comfortable room although mattress a little soft (personal preference)
• baco (9/5): -
• Liz (9/5): Stayed in the one bedroom Chalet which is very modern & new. Restaurant had great food and comfy Bar area. - Lovely and tranquil property!!
• Janel (7/5): Good -
• Griggs (6/5): Pleasant - Inexpensive enough and beautiful but a bit odd The amount of steps to book, the directions and finding the place was tricky and hard to get in at first.
• Wayne (8/5): Very good - Lovely quiet location, excellent food and drink and the rooms are clean with a mixture of contemporary and modern. Would of been nice if the restaurant had been open when we arrived or room service.
• Lindsay (8/5): - Didn’t like automated check in
• Lindsay (8/5): - Very clean rooms. Trouble opening windows. I didn’t like having no staff around at check in or check out. No local advice. No information about grounds.
• Nikki (10/5): Exceptional - Everything was brand new and spotless! The attention to detail and decoration was very tasteful! The only criticism is the double bed is very small! The bed size is usually given in the property details, eg king or super king, this was a 4”6, but not in the details!
• Gillian (8/5): Very good - Lovely wee pub.
• Noor (9/5): Relaxing and very comfortable - Clean and very comfy beds. A kettle for boiling water. Hot water from the coffee machine was not hot enough to make tea
• Chris (10/5): Best food I’ve had for a long time! Probably the best burger I’ve ever had - Great location for me, and the place was exceptional!
• Ella (4/5): Disappointing - Good location as it was within walking distance from the train station, it was clean and the beds were comfy I don’t think they are clear enough on the pictures with what you are getting. I was under the impression the rooms looked like the lodges where they definitely don’t. It was quite outdated, I got 2 single beds when I asked for a double. There was no tea making facilities in the room, only a coffee machine. The walls were super thin so you could hear everything from other rooms. And it was quite expensive for what it was, specially as it’s 40 min drive from Edinburgh
• Fiona (7/5): Ok - Staff on phone prior to checking in were unhelpful
• Gerard (9/5): Superb -
• William (5/5): Suits if location is what you want for access to education nburgh & parts of Livingston, the lodges may be better th - Location to Livingston & Train n station Looks tired and dated, hairs in bathroom and 1 toilet roll, check in is painful online (with limited connectivity while travelling - received 11 emails)
• Jo (9/5): Superb -
• Elizabeth (9/5): Superb - Rural setting Rural setting
• Claire (8/5): Very good - The food in the bistro was fantastic. Staff very friendly .
• Robyn (10/5): Exceptional - The accommodation was exceptionally inviting. The staff very friendly
• Susan (9/5): Superb - Very friendly staff . Comfortable room. In walking distance of my daughter’s house.
• Ann (9/5): Lovely hotel, shame about the security deposit. - Lovely room, very clean and comfortable Restaurant excellent, staff wonderful, food fantastic. Having to use a "guest portal" before check in. I had to pay a security deposit of £150 on a 1 night stay costing £93. I think that is exorbitant. I did not know this when I booked and paid. So beware the fine print.
• Karen (8/5): Very good - Was a comfortable room. Our meal in the bistro was good. Nice to be able to eat on the premise made things easy after a late arrival.
• Gale (10/5): Excellent - Lovely room. Great location Everything was perfect
• Katie (1/5): TERRIBLE - DO NOT BOOK - Nothing Booked a studio apartment for the night before our wedding for the groom and our son in law. The studio apartment is advertised as a double bed and a sofa bed. When they arrived and asked for bedding for the sofa bed they went away to get it. They then came back and he was informed that the sofa bed is only for 12 years and under. This is not advertised on their website or booking.com so they are misleading. We never would have booked that. On the night before our wedding I am on the phone to the owner who was rude and had an attitude. I think they just didn't want them staying in that room despite us paying a £150 security deposit. As it was too late to get anything and rearrange wedding cars for the morning they had to stay there in a twin room. The room was tiny and had a massive corner of damp and mould in the celling. Staff were rude and unhelpful . They ruined the night before our wedding which we can't ever get back
• Peter (8/5): Good alternative to expensive city accommodation - Renata was extremely helpful and accommodating going out of her way to assist us including a meal after the kitchen normally closes. Good heating and comfy bed Easy train trip to city Lots of external and garden lighting that gets a bit annoying at night
• Bingham (8/5): Excellent location room was stunning lack of breakfast was th only thing that let’s this venue down - Of the venue offered breakfast it would have been an 11/10 rating and we would definitely revisit
• Kim (9/5): Superb -
• Raza (10/5): Exceptional -
• Victor (5/5): Passable -
• Patrick (4/5): Not worth staying here! - The bed was comfortable. But that was it. No staff to greet you or available when called. Shower was poor. No hot water in shower early on day of departure. Did not feel secure and certainly would not be happy with my wife staying here on her own! Very disappointed all round really from a hotel perspective. No fresh water available to drink.
• Roy (8/5): Lovely room and excellent food. Friendly helpful staff. - Lovely bistro food. Would have preferred a bath option.
• Max (10/5): Exceptional -
• Princewill (3/5): Poor -
• Crawford (8/5): Very good -
• Daniel (10/5): We had a great stay, bed is extremely comfortable and the food in the restaurant was incredible. - Stylish, clean and cosy.
• Deena (10/5): Exceptional -
• Andy (9/5): Superb -
• Jeanette (1/5): We didn’t stay there in the end due to the fact that I felt it was a scam by a beware - Nothing Attitude of staff no breakfast no hospitality
• Allison (6/5): Will not book again until breakfast /staffing issues resolved - Lovely room, beautiful hotel, great staff, great bar, good parking, great location,. No breakfasts available due to staff shortages... Very poor.. And the £200 security deposit pre check in is just ridiculous. Who's got a spare £200 knocking about at Christmas time, the room was paid in full, in advance... What did they think was going to happen on one wedding night????? Bad when you have to find an alternative location to eat breakfast, this is a stunning hotel, in beautiful grounds, such a shame. Can't they just hire some kitchen staff????? Also, communication was tricky, as nobody ever seems to answer the phone. There was nobody available at check out, had to leave key in room and go. Not great.

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