Potala Guest House
Location: Chhetrapati Thamel, J.P Road, Infront of the J.P School, Kathmandu, Kathmandu, NP
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Experience the charm of Potala Guest House, where comfort meets convenience in the heart of Kathmandu.
Spectacular Views and Relaxing Spaces
Unwind on our stunning rooftop terrace or lush garden, soaking in the panoramic vistas of the vibrant city.
Dining and Refreshments
Savor delightful meals at our on-site restaurant or indulge in 24-hour room service. Don't forget to join us at the bar/lounge for a refreshing drink after a long day.
Convenient Amenities
Stay connected with complimentary Wi-Fi throughout the hotel, take advantage of our business center, or benefit from concierge services designed to enhance your stay.
Don't miss the opportunity to experience all that Potala Guest House has to offer – book your stay today!
Important Information
- Cashless payment methods are available for all transactions.
Policies
Check-in: 12:00 PM - anytime
Check-out: 12:00 PM
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- ATM/banking
- Shopping on site
- Conference space
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Tours/ticket assistance
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Motorcycle parking only
- Well-lit path to entrance
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Superior Room
1 Large Twin Bed OR 1 Twin Bed
Located in an annex building with garden views
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 14-inch TV with cable channels
Food & Drink - 24-hour room service and local meal delivery service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Meal delivery service available
-
Deluxe Room
1 Large Twin Bed OR 1 Twin Bed
Located on the ground floor with city views
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 14-inch TV with cable channels
Food & Drink - 24-hour room service and local meal delivery service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Day bed, single sofa bed, and free local calls
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Day bed
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Location - ground floor
- Meal delivery service available
-
Standard Room
1 Large Twin Bed OR 1 Twin Bed
Views of the city and garden
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps
Entertainment - 14-inch TV with cable channels
Food & Drink - 24-hour room service and local meal delivery service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Daily housekeeping and ceiling fan
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Meal delivery service available
Guest Reviews
- Ziyu (2/5): - I recently booked a Deluxe room at your hotel, paid in full, and arrived expecting the room I reserved. However, upon check-in, I was placed in a smaller room on the 3rd floor without any prior notification. This room is clearly $20 less than the Deluxe room I originally paid for. I requested either to be moved to the correct room or to receive the $20 price difference as a refund. Shockingly, your staff suggested I cancel my reservation and rebook for the smaller room, even though I had already checked in, and it’s not possible to cancel the reservation on Expedia after I check in.
This is completely unacceptable. If you had informed me before my arrival that my reserved room was unavailable, I would have had the option to cancel or adjust my booking. Instead, you allowed someone to extend their stay in the room I booked and expected me to settle for a smaller room at the same price.
I paid for a Deluxe room, and I expect either the room I reserved or a proper refund for the price difference. Your team’s explanation about waiting to see the price difference you received is irrelevant and makes no sense. I paid $20 more for a better room, and I should not have to bear the consequences of your mismanagement.
This experience has been incredibly disappointing, and your approach to resolving it is far from professional.
- Syafiq (8/5): Not bad for a solo traveller - This was the 2nd time that I have been to Potala and the rooms are not as good as the first one as it was fully booked and nearer to one of the festive season.
- Michele (10/5): - I nearly missed this hotel because the review average was below 8. After looking more closely, I realized that the average is low because of reviews during their renovations a few years ago and there aren't enough recent ones. This is a shame because it is a great place to stay.
Absolutely the cleanest hotel I've ever stayed at in Nepal. I took a room in the newer section and it was spacious and comfortable and tastefully decorated. The service was excellent and every staff member from the desk to the cleaning people were very friendly and attentive. The newer section is set back from the street, so there was no Thamel noise, and the windows look down on the nice garden and koi pond below.
- Verified traveler (8/5): - Really comfortable beds, good location and they offered a free airport pick up
- Verified traveler (10/5): - Good accommodation nice staff friendly and clean room
- Verified traveler (10/5): - I have been staying at the Potala GH since 1994 and always find it very satisfying and welcoming
- Peter (8/5): Great place to stay in Kathmandu - Potala staff are particularly friendly and helpful. The hotel is in an ideal location.
- Heather (6/5): Central guest house convenient to all services - Have stayed at Potala on previous visits and service and facilities were excellent. A little disappointed this time as basic room dusty and uncomfortable due to ongoing renovations. Unable to ungrade so moved to alternate hotel
- Verified traveler (2/5): Hotel was misrepresented - The room we were assigned was not representative of the hotel description and pictures on the website. The room was rundown.
- Dale (8/5): Great guest house in Thamel - The guest house was being renovated over winter so it wasn't at it's usual best, The staff were fantastic and volunteered to go out to the airport to pick up my delayed baggage when I couldn't do it. The room was fine although the bathroom floor got very wet when the shower was used. I'd go back because of the great staff.
- Dale (8/5): Great staff rescued my bag! - The hotel was being renovated but all was fine. But the best thing is that the staff volunteered to go to the airport to recover my bag lost by Air Asia as I was out of town for a week. They were exceptional.
- George (8/5): Friendly and helpful staff! - A great hotel with extremely friendly staff and helpful service! An oasis in the middle of Kathmandu.
- Brett (8/5): Nice, inexpensive hotel - Located right in the midst of Thamel, close to everything there. Basic accomodations but clean and safe. They have a safe if you require it as well as locked storage if you're out of town for a few days and need to store luggage/bag, etc. Friendly staff who speak good english. Reasonable prices (I paid 1200 rs per night while I was there). They also have free wifi which is nice.
- Sandeep (6/5): Its an OK budget hotel - Nothing great about the hotel.........,............,...
- Sunil Kumar Chakrabartty (10/5): very comfortable. - We stayed two nights 10th and 11th of September 2014. Our overall stay is highly satisfactory. Service is very good. Many hotels and restaurants of your choice are in the neighborhood. I will be happy to recommend this hotel to anyone.
- eduardo (4/5): Interior room. - Interior room. No generator for the energy cut-downs.
- Singh (6/5): Average Guest House - The picture being publicised is not of Potala Guest House, may be of some other hotel or fake. The room was spacious but not clean. Basic requirements like brush, toothpaste, shaving kit not given, very small pieces of soap given, staff reluctant to provide more. Truly cheap hotel.
- Claire (10/5): potala - Clean, great location
- Satyarajasekhar (8/5): Nice hotel good connectivity to Katmd durbarsquare - Available all time are: tea, hot water for bathing, power, TV
Unavailable: fan (makes sense since weather is already cool)
- Alex (8/5): Great value, friendly staff - We stayed three nights upon our arrival in Nepal. The location worked well for us as there are many restaurants less than 3 minutes of walking, and lots of competitive pricing from the various outdoor clothing shops . The room was a bit chilly in the mornings, but it was worth it for the low price.
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