Hotel Excelsior

Location: P.O. Box 9432, Narsingh Camp, Thamel, Kathmandu, np

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 02:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Lower bathroom sink
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Broadcast Live sport events
• Supervised childcare/activities
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Japanese garden
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Triple Room

  1 Twin Bed and 1 Queen Bed

  Internet - Free WiFi

  Entertainment - LCD television with premium channels

  Food & Drink - Room service (limited) and free bottled water

  Bathroom - Private bathroom, shower, slippers, and towels

  Practical - Safe, free newspaper, and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Bottle of water
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Free WiFi
  • No cribs (infant beds)

• Super Deluxe Room

  1 Queen Bed

  200-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with premium channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Bathroom - Private bathroom, shower, slippers, and towels

  Practical - Safe, free newspaper, and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Free WiFi
  • No cribs (infant beds)

• Standard Double Room

  This double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Hand sanitiser

• Deluxe Room

  The hot tub is a top feature of this double room. This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Hand sanitiser

• Super Deluxe Double or Twin Room

  This air-conditioned twin/double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Hand sanitiser

• Deluxe Triple Room

  This air-conditioned triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Video
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Hand sanitiser

Guest Reviews

• Gitte (8/5): -
• Gitte (8/5): - Venligt personale . Lige midt i Thamel . Fantastisk Rooftop restaurant . Værelset var svært at lufte ud så det var hele tiden med en lidt fugtig lugt
• Parshant (7/5): Good -
• Dhruba (7/5): Good -
• Aleksandr (6/5): Pleasant -
• Sam (10/5): - Hotel Excelsior is a great stay in an awesome location. The staff are so friendly and helpful. I have stayed here a number of times and always come back. Many thanks.
• Edith (8/5): Grt to have a bath tub.. but water was coppery -
• Ponsford (5/5): Lovely staff but would not recommend the hotel or stay here again - Staff were friendly and accommodating to changing our room when it was not acceptable due to very bad cigarette smells. Great location Rooms had a very strong smell of cigarettes that seemed to get worse over the day. The bathroom smelt so badly of stale cigarettes that we had to move rooms. The second room smelt better but there was no hot water. The first room we stayed in was extremely loud as it faced onto a nightclub which played music so loudly all night, making it a very uncomfortable night sleep
• Rai (10/5): Exceptional -
• Jessica (9/5): I had a great time staying in this hotel. I started my vacation here and came back because I liked the place very much. - I prolonged my stay for another night and was able to keep my great room! It was clean and furnished in a modern style. Hotel is located centrally in Thamel, yet it’s a quiet location so no construction site noises or loud people on the street could be heard. The personnel was amazingly nice, interested and very supportive in any (special) requests. Great breakfast on the rooftop restaurant with a great view over Kathmandu.
• Jessica (9/5): I had a great time staying in this hotel. I started my vacation here and came back because I liked the place very much. - Great room! It was clean and furnished in a modern style. Hotel is located centrally in Thamel, yet it’s a quiet location so no construction site noises or loud people on the street could be heard. The personnel was amazingly nice, interested and very supportive in any (special) requests. Great breakfast on the rooftop restaurant with a great view over Kathmandu.
• Jessica (8/5): I arrived here and was welcomed very nicely. Great hotel to stay right in Thamel without all the crowded noises. - Nice and clean room. Hotel is located centrally in Thamel, yet it’s a quiet location so no construction site noises or loud people on the street could be heard. The personnel was amazingly nice, interested and very supportive in any (special) requests. Great breakfast on the rooftop restaurant with a great view over Kathmandu.
• Sonam (9/5): Enjoyed my stay! - The hotel is right in the heart of Thamel. My room was very spacious and clean. I love the rooftop garden. It has a clear view of Swayambunath temple. II wish I had more days to spend my evenings on the rooftop garden, sipping my drinks and eating yummy foods. The staffs were attentive and clean. I had a heart warming conversation with the owner and two other guys. They have been running a school in Mustang which they built twenty some years ago. They also planted over a thousand apple trees in Mustang. All the proceeds from the apple sales helps to pay some of the school expenses. That conversation made my stay more satisfying. Thank You🙏🙏🙏 Clean, Convenient and helpful!
• Anonymous (1/5): Bad - Nothing at all, poor service and the room what was shown in pictures wasn’t the same and it smells like cigarettes!!
• Anonymous (10/5): Exceptional -
• Mark (8/5): Very good -
• Shawkat (8/5): A hotel with great location with basic facilities. Good value for money in moderate budget. - The best thing about this hotel was the location. Located right in the middle of Thamel. You can find restaurants, shops, bars and other facilities in every direction from the hotel. They had a basic option for breakfast (set menu) which was ok. Staffs at the reception and the manager were quite helpful. Rooms were ok. not very spacious but enough for what you'll need. If you are not a party person and going to bed early, you may find the sounds from the bars around a little bit problematic. But we were tired most of the days after the entire day's activities, so the sounds were tolerable as it didn't make much of a problem.
• Sanat (5/5): Passable -
• Anonymous (10/5): Exceptional -
• Marco (5/5): comfortable, noisy at night - location, rooftop very nice noisy at nigt, it’s in an alley with VERY noisy pubs/bars untill 3 at night
• Hana (6/5): staff were very helpful - position tired place
• Tejbir (10/5): Sublime. It was heavenly. Memorable - Felt at home. The Bathrooms. Could be more comfortable
• Hargopal (8/5): Location is excellent. The roof top is a must. Staff was very polite and helpfull - breakfast was excellent. T he spread was good. Staff was very polite
• Dinesh (9/5): I will go there again and again whenever I am in kathmandu. - Very good breakfast to suit all palates. Very friendly and accomodating staff. Homely. Excellent party area. Lighting in rooms.
• Amit (10/5): Overall a wonderful experience with visitor being looked after and taken care of as personal guests. - Wonderful, well laid out and sumptuous breakfast. Excellent dining facility and lovely food preparation in all meals. Very homely atmosphere, and the best combination of a boutique hotel and homestay experience. The noise levels in the surrounding neighborhood need to be lowered or even eliminated say after 11.00 PM or even midnight. This could be managed by a community agreement for mutual benefit of all residents in the localality.
• Parveen (10/5): Warm, Friendly and safe. - The location was perfect. Easy to roam around and getting transport to various destinations was no trouble. Both Jigme & Tashi were exceptional hosts. Breakfast was simple, tasty and everyday there was a change in the menu. The scrambled eggs with cheese was my favorite. ( eggs were on order) All the food on the menu was very tasty and flavorful. The chicken salad. pizzas and momos were the highlights. The terrace garden and restaurant were tastefully done and had a view. They were very helpful in arranging the tours to various tourist spots. Bhaktapur, Bodha, Chandragiri hills.
• Kawal (10/5): Our total experience was amazing. Highly recommend Hotel Excelsior to my fellow travelers. - Excellent location. Our room was very clean, modern with a spacious bathroom and shower. The extremely polite housekeeping staff did an excellent job....our toiletries, coffee, tea, sugar and 2 bottles of free water were replaced daily. Very good value for money. The highlight was our delicious breakfast in the the rooftop bar which had amazing views of the mountains. The host couple were extremely helpful, engaged us in many long conversations about their Nepalese/Tibetan culture and helped us in organizing our day trips. Our total experience was amazing, wouldn't stay anywhere else. Highly recommend Hotel Excelsior to my fellow travelers. Nothing negative
• Verified traveler (6/5): - Arriving tired from the airport, we were told that, although TWO rooms were reserved and paid for through RBC, they only had been notified and received payment for ONE. Luckily they had one more room for our daughters. Unfortunately, it was over a club and very noisy til late at night. It was not practical to phone RBC since it was the middle of the night in Canada, nor did I want to spend an indefinite length of time on hold on a cell phone from Nepal so we took the path of least resistance and paid again on Visa for the second room for the length of our stay. I am now having unbelievable difficulty having this resolved. I spent almost 30 minutes on hold on the RBC assistance line only to be told they couldn’t help me and gave me an email address to use. I wrote a lengthy email explaining the situation and it could not be delivered because the address I was given does not exist!! I have nothing good to say about this experience with RBC travel rewards. The booking system for this hotel did not work and there is no recourse for me as a customer to obtain help!
• erjdriver (10/5): - Nice clean place. The room was quite well furnished and good plumbing. There's a rooftop restaurant and we had an amazing breakfast.. including a much better than average bacon and oatmeal. The only problem we had was the street was dug up for repairs and had to haul our bags for about 15 minutes.. but can hardly daily the hotel for that and im sure the construction is done by now.
• Verified traveler (10/5): Perfect resting place for travelers - Super clean/safe and very nice location right in the heart of Thamel. Reasonable price with comfy bed. Really recommended! 적당한 가격에 엄청 깨끗하고 타멜내에 대형마트 옆 골목 끝에 위치 하고 있어서 찾기도 쉽고 안전했습니다. 다음에 네팔 방문에도 꼭 다시 이용할 예정.!
• Michael (6/5): Clean and quiet - Arrived late at night. Reservation was ready and checkin was quick and efficient. This is an older property but good condition. Room was clean and quiet. WiFi worked but was spotty.
• Olivia (10/5): - All staff are really friendly and proactive to provide the solutions to client for their enquires and make me feel like home. Thanks so much!
• Caroline (8/5): Rent og pænt - Godt til prisen. I Nepal er standarden generel lav, så efter at have rejst rundt i to uger og boet med ret lav komfort var det skønt at slutte turen af med et rent og pænt badeværelse. Tagterrassen er rigtig fin og hyggelig. Her spiser man morgenmad og drikker god kaffe. Da jeg chekkede ind var der lige lidt startvanskeligheder, da jeg havde betalt for køleskab og morgenmad - det var de ikke helt enige med mig i, men de fixede det så fik både mit køleskab og morgenmad. Så alt i alt en fin oplevelse.
• isy (8/5): hiotel excelsior, thamel, kathmandu - Firm but comfortable beds Excellent hot showers Wonderful rooftop garden with restaurant overlooking KTM Friendly staff Good location for Thamel Good value Very clean Lift in full working order
• Verified traveler (6/5): - Very good value and excellently located in Tamil. The addition of opening the roof garden/restaurant is new since my last visit.
• T (10/5): コスパ良し　繁華街にあり - 空港からプリペイドタクシーで7USD、タメル地区まで約30分。ホテルは細い路地の中にあるため、タクシーは横付けできず、途中降りてから3分程歩きます。市内観光なら、頑張ればどこでも歩いて行けるロケーションです。繁華街にあり、カフェ、和食屋、大型スーパー、両替屋などなんでも揃っています。若干古いですが、部屋は清潔です。特に各階5号室は角部屋で日当たり良いのでオススメ。寝心地良いベッド、WiFiサクサク快適、お湯が出るまで多少時間が掛かるシャワーは水圧抜群、熱々のお湯がふんだんに出て気持ち良いです。トイレはピストル式ウォシュレット完備。ただ初日にヘアドライヤーが無く、フロントで粘り強く交渉して用意してもらったので、チェックイン時に要確認です。最上階に景色良いレストランがあり、朝食も美味しく、特にチャイがオススメ。1泊3000円程度で宿泊できたので、コスパ良く大満足です。ホテルは寝るだけ、WiFi使い倒す、繁華街の中が良いという方にはオススメです。
• David (10/5): Great location - My stay at Excelsior was so easy, from being picked up at the airport by hotel staff until the time I left. The reception, dining room and cleaning staff were friendly and responded to requests very quickly. My room was clean, and kept clean and tidy throughout my stay. I have stayed at the hotel whenever I travel to Kathmandu and enjoyed catching up with the same travelers from different countries who also stay there. I have traveled a lot in many countries and have found the hotel has the best shower I have had in my many years of staying in hotels. Looking forward to getting back to Kathmandu and staying at the Excelsior again.
• Uwe (6/5): Hotel im lebhaften Zentrum von Kathmandu/Thamel - Anfangs waren wir sehr begeistert vom Hotel. Es war sauber und die Zimmer sehr komfortabel. Am Abend aber dann merkte man, warum das doch sehr schöne Hotel nicht ausgebucht war. Es war bis in den Morgen sehr laut gewesen. Etwa 10 Meter entfernt ist eine Disco mit sehr lauter Musik. Auch hörte man zusätzlich meist am Wochenende sehr laute Livemusik. Da die Fenster nicht isoliert sind, war an Schlaf nicht zu denken. Am Ende unserer Trekking-Tour kehrten wir erneut in das Hotel zurück. Nun wurde uns gesagt, dass wir bei unserer ersten Buchung etwas höherpreisige Zimmer erhielten, so dass wir uns nun mit etwas einfacheren Standard-Rooms begnügen müßten. Das erste war nun, wir mußten vom Haupthotel in ein gegenüber liegendes Gebäude wechseln. Dort erhielten wir ein Doppelzimmer das etwa 4-6 qm groß war. Die Betten waren in L-Form aufgestellt u. es schien so, dass es zuvor wohl ein Einzelzimmer gewesen war, was nun zu einem Doppelzimmer umfunktioniert wurde. Dadurch, dass unsere beiden Koffer neben den Betten standen, konnten wir uns kaum im Zimmer bewegen. Das WC mit Dusche war ebenso klein.
• zayda (8/5): location great - using internet, help was there, accommodating me to 1st floor where I don't have to get fourth floor, for older person taxi availability breakfast food was great, inside hotel, sorry was not able to taste dinner wish there is more info on bus ride to Mt Everest overall my stay was just right, enough staff to give help when I needed
• Wayne (2/5): Noisy - There are better value hotels in Thamel than this in quieter locations. No sleep to be had here. Room is grubby.
• Verified traveler (2/5): This hotel is cheater - This hotels manager cheat with us he was told us your tatif hase 30 $ par days including all but last we have check out he told us your tariff hase 40 $ par day at last we have paid 120 $ for three days stayed
• Verified traveler (6/5): Great location, basic room - Basic but clean, in the middle of Thamel. Low price and simple room with hot water, bed, closet, desk. They changed the two single beds for a queen sized bed for me in a short time.
• Eva (6/5): - Bien situe en plein milieu de Thamel
• Raja (4/5): Stay could have been better. - though hotel is situated in Thamel, You have to break your head to find this hotel. Rooms are not as good as shown in pictures. There are much better hotels in same vicinity. All the instruments in washrooms are age old and not at all in working situation. Stay was just ok over there. Suggestion could be, before booking the hotels check it with other hotels, if possible physically they only go for the rooms. They also do not provide parking space and charge for if done so which is big pain. Card machine also didn't work while making payment , so had to pay by cash.
• Verified traveler (6/5): - Great location,Good Service, Good Cleanliness

Photos