Ibis Balikpapan

Location: Jl. Brigjen Ery Suparjan No.2, Balikpapan, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Car hire
• Massage services
• Chapel/shrine
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Wheelchair accessible
• Kid meals
• Outdoor furniture
• Fruits
• Spa/wellness center services
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Cooking class
• Television in common areas
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Double Room

  Air-conditioned room furnished with a flat-screen cable TV, coffee/tea-making facilities and a safety deposit box. It has an private bathroom with a shower and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Standard Twin Room

  Air-conditioned room furnished with a flat-screen cable TV, coffee/tea-making facilities and a safety deposit box. It has an private bathroom with a shower and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

Guest Reviews

• qadars77 (10/5): Perfect service - Good service from Mr rohan n Ms Celia
• 611fredc (8/5): Good choice in Balikpapan - A nice stay in the quiet town of Balikpapan, I always stay there as I work offshore. Clean room, breakfast buffet ok. On the down side, the room service is extremely slow. Very helpful staff at the Lobby, especially Cella and Rohan.
• paksia2026 (10/5): Very nice - Very nice. Good job to all hospitality. All good. Specially to mba cella
• Rinda (8/5): -
• 398aryas (10/5): Good Experience in Ibis Hotel - All good and Nice Service by Ms. Cella. Very good hospitality
• Companion15917667436 (10/5): Pleasant stay in Ibis - Cella is very helpful and so kind
• Qoina (5/5): -
• bobyr2026 (10/5): Happing fun for family and friends.. - Comfortable place, enjoy Thank you, Jeremia. .......................................
• Zulkarnain (7/5): Hope the suggestion for improvement will be taken - Value for money Only one key per room. Very troublesome for 2 occupants. Have requested from staff. It looked like to difficult to provide 2 access cards
• Julia (8/5): - Vriendelijk personeel Lauwe cappucino
• A A (6/5): Fair - The shower water pressure was low when I was there.
• Fabrizio (10/5): -
• AlfianLukman (10/5): Long Stay at Balikpapan - I had a great stay at Ibis Balikpapan, and Candra was super helpful throughout my long stay. He was friendly, attentive, and always ready to assist with anything I needed. Thanks, Candra an Ibis Team for making my stay more comfortable and enjoyable!
• STELLA (10/5): -
• adamdante (10/5): Lovely stay! - I had a very good stay. Great hotel for solo traveler, very good value in you book directly online. Walking distance to many shops and restaurants in the area as well as not too far from the main beach. Super comfy bed! Clean and tidy room, decent WiFi, warm water and very good air con. You can access swimming pool and gym at nearby Novotel. I loved the fact that for a little extra you can opt for a later check out. As my flight doesn't leave till 7pm, it was great to use the room until 3pm. Lovely staff! Big thank you to Nura, Kadek and Jere! Very kind and helpful 😊🙏 Terima kasih! Next time I fly to Balikpapan, I'll be back.
• Theo (8/5): -
• NOVIANA (7/5): -
• 646alvinr (10/5): Business - All is great, the view, the breakfast, the room. The Reception is good, the Pool, the Gym, the location All is just amazing
• aj (7/5): -
• Yousif Sayyar (9/5): - Our recent stay was highly satisfactory, featuring a clean and well-appointed room. The staff, including Aknova and Djandra, provided exceptional service, and we regret not having the name of the night shift receptionist to acknowledge their assistance. The breakfast offerings were excellent and enjoyed by our family. We would certainly consider returning for our next visit to Balikpapan.
• Karim (6/5): - I stay with a group of 47 from brunei. But i dont really like the place..lot of complains from my group..some of them see 'hantu'. They scare to stay again..bad place Room was small and some room have hantu..very scary
• Yvette (8/5): -
• Nurcahyo (8/5): good - cleanliness no
• Ushi (8/5): Solides Hotel im Zentrum - Check-in war etwas langsam, da sie die Reservierung nicht finden konnten. Zimmer für single use gut, für 2 Personen etwas eng. Frühstück mit weslichen und lokalen Speisen. Gutes Restaurant
• hjh zuraini (8/5): - I would like to comment that your staff Nora has serve us excellent service, she has done an extra mile for us, she is a keeper, you should promote her because of her excellent service towards us. We are very happy of her service. I stay there from 5th July until 9th July 2025, We will recommend this hotel to our family and friends.
• Beau (8/5): -
• Simon (7/5): Affordable and good hotel - Really good value, very affordable price, can use the gym of the adjacent hotel, good location, can't say anything negative about this place!
• hjramleeh2025 (8/5): Ibis Hotel Balikpapan - "The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions."
• Happiness24051383055 (10/5): My experience with my family stay at ibis. The hotel was absolutely wonderful. The staff were incredibly friendly. Thank - Always my fav destination with my family... So comfortable, the food is kids favourite. Thank you for nice hospitality ibis balikpapan. I enjoyed the relaxing atmosphere. I would definitely stay here again, especially if I was looking for a hotel with great facilities."
• King (8/5): Very good -
• Louise (4/5): Convenient with no frills - Convenient location with good WiFi The hotel is tired and lacking character. The pool table is extra cost. The laundry service is outrageously expensive.
• Novita (8/5): Very good -
• Mohammed (8/5): Very good -
• Russell (1/5): Bad - Nothing, the room was terrible bathroom not suitable for a hotel of this statist The hotel should have been classed as a two star
• Ad99 (8/5): Very good -
• Mark (10/5): Exceptional -
• Pasirris637 (10/5): Comfortable and cosy hotel - Walking distance to Balikpapan Plaza. Comfortable and cosy hotel with self service water cooler on every floor. Almost same varieties of breakfast served daily. Shared swimming pool with Novotel Balikpapan which is just next building.
• Domenic (9/5): Superb -
• Domenic (9/5): Superb -
• Herry (6/5): - AC and water pressure is adequate. Bathroom have mold and dirty. Bedsheets have bloodstained. Overall with online apps discount it's an average transit hotel.
• 409rizkyr (10/5): Bestt hotel at balikpapan - Thanks for the hospitality Anis & Valdi. they really helpful for me, when I stay at ibis Balikpapan. Both of you really presenting Heartist and give a great services. Room was very clean and the air conditioner very cold. kudoss to ibis balikpapan team and keep it up! see you again
• Bruno (8/5): Very good - Excellent location, good wifi conection, spatious and clean room. Breakfast was always very busy and staff wasn’t so fast in replacing things.
• Charles (10/5): - Love it.
• Katherine (4/5): Property needs to be renovated - The lobby was clean and updated. The staff were lovely. Breakfast was nice, though on the last day the hot food was cold. The room was okay, but i noticed mould in areas. The bathroom was old and small, hair dryer didn't work, no fan in bathroom, the tap in bathroom was noisy, water was temperamental. There was no refrigerator in the room. It was advertised there was a pool and gym. Neither at the premises. Had to use facilities at Novotel next door. False advertising! Very disappointed with Ibis.
• Thomas (7/5): Comfortable hotel, well located hotel with friendly staff. The room and bathroom were a little small but that is reflect -
• Pauline (8/5): Standard Ibis! - Ibis are a standard wherever I've been so you know what you're getting!
• Asyraf (7/5): Good -
• Niko (10/5): Exceptional - Good delicious breakfast. Hotel is good for the price. Minor setback was the wobbly chair in the room.
• Karen (9/5): Perfect for my short stay. -
• Tommy (9/5): Superb -
• sunana2024 (10/5): Best Experiences - Best experiences, nothing fail, good breakfast, good supper, very comfy, no complaint at all. Very recommended for staycation or just visit in Balikpapan. No smoking rules are very best in here and makes very comfy to stay all day long. I will back
• Isabelle (8/5): - Un petit-déjeuner différent à chaque jour et de la variété. Bon emplacement. Le personbel parle un peu l'anglais et les chambres sont propres. Toutefois, le gymnase et la salle de déshabillage sont sales et rien ne fonctionne! Vraiment sale en plus et pas de savon dans les contenants ou il y a les douches. La serviette qu'on m'a donne était très tachée. Il n'y avait pas de clé pour ouvrir les casiers et aucun personnel.
• Raiena (7/5): Good -
• Bhima (8/5): good accommodation for business traveler - - very good price. - comfortable room. - good location. - space separator between bed too short. - need more tv channels.
• Abdul (8/5): Very good -
• dzatun (10/5): good - Stayed last week with couple of friend. It was unforgettable moment with the staff, they engaged us very well with full of attentiveness . The room very clean with sufficient amenities. The location was top notch. No wonder , we would not regret to stay again.
• 562agustinar (10/5): Ibis' hotel review - We had an absolutely amazing time at Ibis's Hottel. The rooms were spacious and spotless, with great decor and crisp bed sheets.F@B : The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much . I would have Luxurious impression. Other than that, I can’t fault the place and will definitely go back. Thank you Ibis👍
• Suci_uchi (10/5): Nice view - Cozy room and tidy its very good experience for my family...sometime i will staycation again. I hope this hotel will be the best hotel at balikpapan and have number one leading hotel. More have variation menu for breakfast and available snack
• mumun2024 (10/5): Good service and very cleanliness - thank you ibis hotel very happy to stay at your hotel with good service and very clean and tidy for Mr Fahri who always cleans my room and is very friendly, will be my favorite hotel when visiting Balikpapan, strategic location close to culinary places
• Dimas (7/5): Good -
• Brett (5/5): Passable -
• Brett (5/5): Passable -
• Mara (7/5): Good - Clean They advertise a swimming pool but did not mention anywhere that the swimming pool is actually located in the next door Novotel and that you have to walk outside, enter the Novotel and go up there (all in your swimwear) to visit the pool.
• Nicolaas (10/5): - Schoon en veilig hotel, prima ontbijt goede samenwerking met novotel voor gebruik van zwembad en fitness
• Gillian (5/5): This hotel is ok if you're not expecting too much! - Location was good. Breakfast ordinary Room old, bathroom weird. Safe deposit box didn't work and wasn't fixed during. my stay.
• Olga (9/5): Good option to stay in Balikpapan. - The location is good. Staff are wonderful, helpful and friendly.
• Parvez (9/5): good place to - Clean, hospitable and nice place to stay. a little bit expensive, gym and pool in the other building. gym not clean and most of the instruments are broken
• Indera (8/5): Very good -
• Cettina (8/5): Very good - The room was spacious, wifi worked amazing, great breakfast too Nothing
• Noor (7/5): Good -
• Shahnizam (10/5): Exceptional - friendly staff location
• Stephanie (8/5): Very good -
• Harri (8/5): Offering good value for the money in Balikpapan - Great breakfast, good room with a view, solid Ibis quality Check in was rather slow
• Aji (8/5): Very good -
• Mariajose (4/5): Disappointing - the breakfast was really good, you have oats, donuts, fruits. the coffee could be better and you can use the pool that was nice. the mattresses was horrible, i woke up with a lot of pain in my back. the room was dirty with hair everywhere and the bathroom was really dirty, disgusting.
• Viki (6/5): Pleasant - Location is good and the breakfast is quite okay bathroom wasn’t very clean the whole building is a bit run down. pictures on booking is a bit misleading. swimming pool is in Novotel..
• Hari (4/5): Disappointing -
• Budi (6/5): Pleasant -
• Agus (8/5): nice Stay. - simple and Nice. -
• Fanisa (10/5): - Thank you for service. I've checkin for this booking, Great Job. very clean hotel..
• Verified traveler (8/5): - 布団に血のシミがあった
• jan (10/5): Centraal gelegen hotel - Comfortabel hotel voor een mooie prijs. Schoon, goed bed, van alle gemakken voorzien en op loopafstand van winkelmall.
• Riny (10/5): Good for Business or Faamily - Good for Business or Faamily
• Michael (8/5): Nice budget hotel - Breakfast and pool make this hotel a recommendation for low budget. Coffee and bathroom is not so good.
• Mr (10/5): convenient - we have fun time staying in IBIS Balikpapan
• Ady Kadek (4/5): Sedikit mengecewakan - Hotelnya lumayan bagus tapi fasilitas kamar sangat minim dengan harga setara dengan hotel lainnya. Tooth brush cuma satu, tidak ada sendok untuk buat teh/kopi. Tidak ada shampo, cotton bud, sisir. Gelas utk berkumur cuma satu. Kamar mandi kecil. Not recomended lah untuk fasilitas kamarnya...
• alex (6/5): So so - Short stay , they only allow they customer to check in exactly at 2:00 pm. Dont try to come earliest then that, they dont give u key room before that time. I was wait in the lobby for 2 hours since i got there by 12 noon
• Harist (4/5): - Washtaffel drainage is bad.
• Katarina (6/5): - Helt ok. Svajigt och segt WiFi
• happy as (8/5): Excellent hotel with great staff - Only stayed one night with very late check in this time but staff and room excellent
• Verified traveler (8/5): Ganz ok und günstg - Gutes Ibis Stadthotel, zentralgelegen
• GT. Huzainsyahnoor (8/5): Kenyamanan Keluarga Istirahat - Pengalaman saya menginap sangat nyaman, karena perjalanan saya dan keluarga dari banjarmasin ke balikpapan menggunakan transportasi mobil pribadi sehingga pada saat sampai di balikpapan memang memerlukan tempat istirahat yang tidak saja nyaman tetapi juga tenang, ternyata hal ini saya dapatkan, sehingga saya dan keluarga bisa istirahat dan tidur dengan nyaman karena tidak ribut dan bising.
• あり (8/5): コストパフォーマンスの良いホテル - このホテルのスタッフはとても良いが、部屋によって設備が若干違うところがある。日本ではあり得ないが、水の質が部屋によって異なったりする。なので、水は必ず部屋に備え付けのものを飲むように！
• michleel (8/5): 清爽的房間 櫃檯接待人員很親切 - 雖然不是五星級的酒店 服務人員的態度很不錯、房間乾淨整齊， 雖沒有五星級酒店的設施、 但是對於短暫停留的旅客、是不錯的選擇! 蠻適合商務、洽商的旅客，簡單清靜的環境, 還不錯!
• puteri (6/5): terima kasih - Bersih
• Verified traveler (8/5): 整體而言 很不錯 - 酒店乾淨 櫃檯接待的態度很親切 向他們提出所需要的房間， 就幫忙把房間升級 很謝謝他們 這個酒店 是不錯的選擇
• Adrian (8/5): A wonderful first experience in Balikpapan with a - It was a pleasant one. Room and else all were great. But never have chance try breakfast yet. It's close to shopping mall and else.
• Verified traveler (8/5): - 部屋に冷蔵庫がなく、浴室に小さいアリが生息しているので、綺麗好きの人には不向き！ また、朝食は微妙！！！！！
• Susanto (8/5): Room kamar mandi - Secara umum room tidur baik dan nyaman, kekurangannya terletak di room mandi yg sempit, terbuat dari fiber dan seperti mandi di dalam kapal laut or kereta api
• Rishar (8/5): Its nice - Yes it was nice, I will re booked later

Photos