Holiday Inn Sittingbourne by IHG

Location: 70 London Road, Sittingbourne, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Packed lunches
• Non-smoking throughout
• Board games/puzzles
• Concierge service
• Kid meals
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall

Rooms Available

• Standard King Room - Accessible

  The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard Room with Two Single Beds - Accessible

  The twin room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard King Room

  Free Wi-Fi, tea/coffee making facilities, and an private bathroom with free toiletries feature in this modern room.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard Room with Two Single Beds

  Free Wi-Fi, tea/coffee making facilities, and an private bathroom with free toiletries feature in this modern room.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Premium King Room

  Free Wi-Fi, tea/coffee making facilities, and an private bathroom with bathrobes and free, luxury toiletries feature in this modern, spacious room. Not all these rooms are the same size and bath style may vary

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Premium Double Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard Room

  This room features air conditioning and electric kettle. Please note a double or twin room will be allocated based on availability.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Premium Twin Room

  Free Wi-Fi, tea/coffee making facilities, and an en suite bathroom with bathrobes and free, luxury toiletries feature in this modern, spacious room.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Premium Room

  Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features air conditioning, soundproof walls, a safe deposit box, an electric kettle, as well as a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Olesja (8/5): -
• Lee (8/5): - nice clean room, good breakfast selection & comfy bed everything was nice
• Evans (3/5): - Close to my family No water pressure and very noisy doors closing
• Donna (10/5): - Everything was great Food could have been warmer but was lovely
• Keith (8/5): -
• Ethna (9/5): -
• stella (10/5): -
• BRIAN (9/5): good value - convenient nothing only stayed 1 night
• Bernie (8/5): - Friendliest and loveliest staff. Very quiet breakfast room with good, simple food. Mycsiblings reported excellent, big beds. We all had great sleeps. My single bed was okay but shower was fab. Would stay again for sure.
• Lawrance Bailes (6/5): Nice but not quiet - Nice size room No noise suppression
• Becky (7/5): Good stay overall - food and staff were excellent being on 1st floor, noise was loud.
• Nayyar (9/5): -
• Baldev (8/5): -
• durkin (10/5): - Everything Nothing
• Butler (10/5): -
• Maksym (8/5): -
• Liz (9/5): Really good stay! - Friendly helpful staff. Nice clean room.
• Ian (8/5): Good - Front staff are superb, beautifully designed and decorated No steam room and swimming pool If you could offer a spa, this would be a dream location
• Willem (7/5): -
• Russen (8/5): - Very good Nothing
• Otto (6/5): -
• Ian (9/5): -
• Anatolijus (10/5): -
• Vicky (8/5): Good value for money stay and staff were very pleasant - Local to my client There was a noise throughout the night sounded like a constant pump
• Kevin (8/5): -
• David (10/5): The location and staff where amazing - The location the staff where amazing the breakfast was so good
• Simon (10/5): -
• Catalin Gabriel (10/5): -
• Chris (10/5): -
• Emma (8/5): - Clean, comfortable, helpful staff, good location for us Some of the plug sockets and light switches in weird locations
• Kristine (10/5): -
• Lisa Bromley (10/5): -
• faramade (8/5): -
• Henderson (10/5): -
• Mm&Aa (10/5): One Night In Sittingbourne - One Night Stay Visiting Local Attractions, great value, nice location great breakfast and very helpful staff N/A
• Valerie (5/5): Cooked Breakfasts options were all cold - Staff, comfortable beds. All the cooked breakfast options were cold.
• Ali (10/5): -
• Aaron (10/5): - Awesome location for what we wanted, clean , lovely staff and the breakfast was great for the hangover Only 1 key card, my fault should of asked for 2 lol
• Adebayo (10/5): -
• Clements (8/5): Enjoyable stay with friendly staff in a clean room, great! - We liked the friendly staff and they were helpful when asked questions. It’s conveniently located for where we wanted. A nice car park and a phone call to let us know the larger lift was out of order as we were booked in an accessible room. Complementary tray was basic and there’s not fresh coffee in the rooms. We don’t drink instant and after tasting the Starbucks (from downstairs) it tasted fishy. The breakfast coffee tasted of cardboard-ish (if that’s possible) so I think the machine might if needed cleaning because when we had the breakfast coffee on our last stay it was fantastic and I actually mentioned it in my review. I think there could be more choice with the continental breakfast or a better choice of bread etc otherwise everything else was great
• Dylan (8/5): - The beds were comfortable and the nice Creme egg was a little touch to my easter stay. I had a lovely man at reception who brought up my pizza that I got delivered and he brang it up to my room. That was so kind of him. Great service. The Breakfast I
• Clements (9/5): Friendly staff and nice and clean - Staff were lovely and helpful, I got a call beforehand to let us know that one of the lifts were out of order which we appreciated because I’m disabled so I knew I could only use my smaller wheelchair. After asking the cleaner to replenish the complementary tray (we stayed 3 nights) and towels she did it with a smile and emptied the bin etc. reception staff were nice and the breakfast staff were efficient and friendly. The larger lift not working and the complementary tray is quite basic. We would have liked the option of fresh coffee in our room. Although Starbucks is downstairs it closes at 10pm and after ordering one after breakfast it tasted fishy. Also the breakfast coffee tasted cardboard-ish……… whereas last time we stayed it was lovely. There wasn’t sweetener on hand, it had to be hunted for every time we needed some.
• Ogunnusi (9/5): - It was pretty impressive all round. Didn't get the main parking quickly enough. Was at the overflow car park
• Duduzile Ellie (5/5): Facilities abit outdated - location Too noisy.Staff talking in corridors.People banging doors.
• Tom Ellison (5/5): -
• Michelle (10/5): Convenient location, good sleep and nice breakfast ! - Clean and modern Nothing
• Steve (9/5): No issues - All went well which was enhanced by the ever so polite and efficient staff on every stay
• STEPHEN (10/5): - Great staff. Rooms very clean and tidy. Perfect stay. Our tv was not working in our room. So we were upgraded to a bigger room. Also given 2 free drinks at the bar. Paid £5 per night to park. But on our 2nd night they had a function on. When we returned from The wedding we had been too. There were no parking bays. The hotel should only let people staying at the hotel a parking bay. Or if they have a function on' only sell bays are not already booked. If you are staying at the hotel you should have a parking space.
• Rachel (10/5): very comfortable - Nice rooms, staff helpful, lovely gardern. Good value for money Clean, friendly, Food was ok
• Paul (7/5): -
• david (9/5): Have stayed more than once, always good - Great breakfast. As was room.
• MARDIN (10/5): Nice to stay - Clean
• , Bercik (9/5): -
• Caroline (7/5): Just right for an enroute recharge - All good, a friendly welcome even though I arrived at 2am Nothing
• Virginija (10/5): -
• James (6/5): Toilet and shower were a shambles - Location £5 to park my car, I won’t be back
• John (7/5): It was nice but could have been better . - The staff were friendly and it was mostly clean . My room looked tired, it had paint falling off the ceiling in the bathroom, under the shelf the wall was very marked looked like shoe marks all down the wall . The kettle was dodgy because the lead was a bit short and the kettle was leaking . There was a constant noise that sounded like a boiler or something going all night . The light on the smoke alarm which is directly over the bed was really annoying as it was flashing . The shower door at the bottom was really grubby .
• Szczypa (10/5): -
• John (8/5): -
• Lucy (1/5): -
• Barbara (8/5): Room and receptionist great but breakfast a bit hit and miss - Plenty of parking, reception staff very helpful. Large room, iron & ironing board provided. Didn’t realise I had booked an accessible room. Wet room which would have been fine if the extractor fan worked. Went to Breakfast at 8.50, food had been out too long, bacon dry, hash browns very greasy and dry, only 3 mushrooms, and 1 dried up egg plus 1 piece of cold fried bread. Sausages and baked beans were ok. Very disappointed.
• Association (10/5): -
• karl (8/5): - Breakfast selection could be better quality. Not enough hot water for running a bath
• Bernard (9/5): Decent place, good value for bed & breakfast - Staff very friendly Breakfast was down side as there was no much option for non pork eaters like me and my family.
• Sue (3/5): Staff were very good hotel not value for money, would not stay here again 😡 - Staff Bath was in a terrible state rust and jagged edges around the rim - very dangerous. Breakfast was cold and not good value for money, would be better cooked to order as there was a lot of waste, Paying for car park. Understand to put registration in but not to charge guests.
• Юрий (4/5): - Без комментариев... В номере старинный телевизор, запах невыносимый, сырость. Выбор в городке не большой. Не понравилось. Еда на завтрак ужасна, не вкусно всё выглядит так как будто стоит не первый день.
• Mark (8/5): -
• Eddie (10/5): - Please sell orange cordial at the bar for us who are working and can’t drink alcohol thanks
• Wendi (6/5): I would stay again it just needs a good scrub and air the rooms out and the damp to be sorted - The beds are really comfortable The smell of damp and the heat in the rooms
• Lara (7/5): -
• ophelia (6/5): -
• Kerry (6/5): - EV charger not working
• Dwane (8/5): - Very lovely building, very close to Work
• Howard (9/5): Would definetly stay there again. Staff so friendly and committed - All staff were exceptionally welcoming and were more than happy to support with any questions or service. As soon as my head hit the pillow, I was asleep. Pillows are so comfy. Breakfast was lovely with lots of choice, and all the food was tasty and warm. Just needs a spa and a swimming pool to be super brilliant. Maybe Sky Sports in the bar area to persuade more people to stay there, which would create an atmosphere in there, as I was the only one in there at 6.30 pm
• Ruth (8/5): -
• Dudlyke (8/5): -
• David (10/5): Great service - Fantastic room and great customer service coupled with a great breakfast. Tidy rooms. I highly recommend. I will surely sleep there again each time that I am in Sittingbourne. Fee-paying car park, though it was just £5 per day
• Sarah (7/5): Restless very little sleep - Room was clean Room was very noisy as by heating/extractor fan and room smelt musty. Guests in next room were very noisy. Did report next morning but did not hear back
• Steve (10/5): Lovely, made by the staff's helpful and pleasant attitude - Often choose to stay here, always a good experience gym was adequete but could be better.
• Anthony (9/5): -
• Nicola (10/5): -
• George (8/5): -
• Balazs (10/5): -
• Cameron (9/5): -
• tony (10/5): All good - All very good None
• Richard (10/5): -
• Brandon (10/5): -
• Robert (8/5): -
• Alessandra (10/5): -
• Robert (6/5): Was a lovely stay - Free parking. Spacious rooms The beds for double rooms should be split. Put extra blankets for double rooms
• John (9/5): -
• leon (5/5): Wouldn't return to this hotel....... - Breakfast really good, staff friendly enough. Shower good. Room was tired. Plug in heater seemed to fail. I was in room 245....the noise from the heating and vent plant was horrendous all the time I was there. Needed ear plugs to sleep
• Gemma (6/5): This hotel could be so much better but the food really let it down - Comfy bed and pillows, clean and warm The food wasn’t good
• Julia (9/5): The hotel & room exceeded my expectations & I will definitely be back. - The hotel was great, excellent parking facilities which was helpful. My room was lovely & I was very happy with it. It was spacious & comfortable. The bed was lovely & the shower was fab. I liked the wardrobe hanging facilities, baggage rest, hairdryer & fridge. It was excellent. There was no lunch being served so we had to go elsewhere when he had planned to have lunch in the hotel. I was looking forward to using the hotel gym while I was there but unfortunately the treadmill was out of order which was very disappointing.
• Null (9/5): -
• Xiaolong (5/5): -
• Xiaolong (6/5): -
• Farah Hawk (8/5): Good room - I like the room and the convenience with coffee house and restaurant on site. Unfortunately because of the construction on the roundabout made it longer for me to reach the hotel. I think it should be better in the future.
• Chetroi (5/5): -
• Paola Tatiana (9/5): - Yes, Nice food

Photos