21c Museum Hotel Bentonville
Location: 200 Ne A St, Bentonville, Arkansas, 72712, Bentonville, US
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in a 24-hour fitness center and complimentary Wi-Fi. Enjoy Southern cuisine at The Hive restaurant or opt for room service.
Business and Events
Benefit from a 24-hour business center, express check-in/out, and 12 meeting rooms. Ideal for weddings with a banquet hall.
Central Location
Explore top attractions within minutes, such as Crystal Bridges Museum and Walmart Headquarters. Enjoy a convenient stay in the heart of Bentonville.
Book your stay now at 21c Museum Hotel Bentonville for a luxurious and convenient experience in downtown Bentonville.
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 04:00 PM - 01:00 AM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- Express check-out
- Free bicycles on site
- Electric car charging station
- No single-use plastic straws
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Scooter/moped rentals nearby
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Mountain biking nearby
- Wedding services
- Express check-in
- Tours/ticket assistance
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- 24-hour business center
- Free bicycles on site
- Skydiving on site
- Free self parking
- Computer station
- 24-hour fitness facilities
- Electric car charging station
- Housekeeping on request
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Change of towels (on request)
- Change of bed sheets (on request)
- At least 80% of all lighting comes from LEDs
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
Rooms Available
-
Luxury Double Room, 2 Queen Beds
2 Queen Beds
Individually decorated room
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch HDTV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe Room, 1 King Bed
1 King Bed
380 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch HDTV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Bathroom grab bars
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Luxury Room, 2 Double Beds
2 Double Beds
Individually decorated room
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch HDTV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe Double Room, 2 Queen Beds
2 Queen Beds
380 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch HDTV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Bathroom grab bars
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Luxury Suite, 1 King Bed
1 King Bed
Individually decorated room
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch HDTV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Suite, 1 King Bed
1 King Bed
Individually decorated room
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch HDTV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe Room, 1 King Bed, Accessible
1 King Bed
Individually decorated room
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch HDTV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Luxury Room, 1 King Bed
1 King Bed
Individually decorated room
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch HDTV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Luxury Suite
1 King Bed
Individually decorated room
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch HDTV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Luxury Room, 1 Double Bed, Accessible
1 Double Bed
Individually decorated room
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch HDTV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
-
Luxury Room, 1 King Bed
1 King Bed
Individually decorated room
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch HDTV with premium channels
Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
Guest Reviews
- Jody (10/5): - this is a really beautiful hotel perfectly situated. But you pay for all that
- Susan (10/5): - Rooms are large and very comfortable. Love their Malin&Goetz in room products. And The Hive (hotel restaurant) is delicious!
- Michael (8/5): - Our room was not cleaned which was very disappointing
- Julie (6/5): - Overpriced…parking not convenient/easily accessible.
- Evan (10/5): - Clean room. Best rest when it’s clean. Construction very inconvenient. Indoor property great. Outside under massive construction. Hard to access.
- Lynann (10/5): - I love this hotel! It’s in the middle of the cool downtown area with many walkable restaurants.
- William (10/5): Hotels.com Screwed-Up! - At check-in we were charged More Than the Booking Price. The hotel is first rate. I’ve stayed there before. But Hotels.com screwed up royally! The hotel told us the reservation had been cancelled by Hotels.com. If true, Hotels.com did not inform us.
- Marc (10/5): Love the 21c - Great hotel.
- Maureen (10/5): - Staff was excellent. But the room had no closet. I was there for a wedding and was therefore unable to hang my dress. otherwise the room was great.
- Joshua (10/5): - Interesting art great room a little hard to find but great lication
- Eli (10/5): - Location and quality
- Gaines (6/5): - construction at the front door. Skip the restaurant as it is not good
- Lisa (8/5): - Very slow in restaurant, and we wanted more activity so we didn’t hang out at hotel. Quite sure it has to do with the construction at front of building. Once that is finished, all should be good and we will try again. The art was amazing and the humor of the penguins was super fun.
- Rebecca (10/5): Great Experience - Loved the whole experience. The hotel goes so well with Crystal Bridges.
- Chuck (10/5): - This hotel is tops!
- Stewart (6/5): - The room was old, needs refresh, better lighting, modern bathroom figures. Outside construction detracted from the hotel. The good vibe of past years is missing
- Susan (10/5): - Excellent bar and restaurant. Food was locally sourced and prepared perfectly
- Richard (10/5): - great location. walking distance to everything downtown nice bar and restaurant.
- Alan (10/5): - Great hotel with beautiful artwork and mysterious green penguins.
- Holly (10/5): - Clean convenient room -
- Lee (6/5): - Current construction in the area made enjoying the downtown Bentonville area miserable. The hotel is over priced. The art was not to my liking. The good news was they allow foster dogs from Best Friends shelter to stay in the rooms and the hotel rooms were quiet. Nice staff.
- Janis (10/5): - Great area, unique design throughout, incredible staff , beautifully appointed room. So clean and neat. Loved the artwork!
- Alan (10/5): - Love the art museum feel - and the penguins 🐧!
- Pat (8/5): Construction disappointment - Very disappointed regarding construction around the hotel. Could not park or valet had to park away from building. If I had know would not have stayed there.
- Philip (8/5): - The hotel was very nice and unique because it is an actual museum. The rooms were clean and comfortable. My only complaint is that in front of the property is a major construction site. It is not possible to pull up to the front of the property. Guests must be dropped off and then walk through the construction site along a temporary path to get to the door of the hotel.
- Kathryn (10/5): - Excellent
- margaret (10/5): - Excellent experience, will come back!!
- Kathrin (10/5): unique hotel experience - Our room was spotlessly clean and we loved the art and the overall atmosphere of the hotel. The restaurant is wonderful. It was an unusual hotel and tremendously interesting.
- Stefanie (10/5): - Construction right now which makes it hard to navigate but we know that’s temporary. Great town. Also, shower curtain doesn’t stop water from pouring onto the floor. Recommend investigating a better option.
- Mary Catherine (10/5): - Great spot! Look forward to returning in the future.
- Veronica (10/5): - it was hard to find entrance, the construction at entrance and signs of where to park made it hard.
- Suzanne (10/5): - Food was fantastic as was the wait staff and check in folks. Will go back and stay.
- Verla (10/5): - Clean newer
- Verified traveler (10/5): - Fantastic place, extremely helpful and friendly staff and perfect location to get to everything Bentonville has to offer
- Christine (10/5): - Great location. Be aware there is construction going on.
- Laura (8/5): - Fun hotel, the entrance is a mess right now.
- Kathleen (10/5): - Great hotel! Wonderful staff
- Symon (10/5): - Great fun! The art is unique and a nice feature, the restaurant has some of the best food around and the bar is open until midnight. The rooms are wonderful, that bed is so comfortable and the pillows are the best in any hotels I’ve stayed at. I’m always a fan of large walk in showers. The only thing missing is a pool and the parking is quite far from the door, especially with luggage. Still stay here every time I come to Bentonville.
- Susan (10/5): - Loved the art!!!!
- Steven (10/5): - Very nice in all ways
- Gonzalo (10/5): - This place is great. Has a nice vibe. Good evening bar and located at the heart of Bentonville with beautiful paths to Crystal Bridges and many attractions.
- Charles (8/5): - Everything was excellent. Widely-spread construction in the Bentonville and at Crystal Bridges was very difficult to overcome, but hotel managed well. Helpful, friendly staff, excellent cuisine, and clean rooms.
- Joni (10/5): - Great stay!!
- CHARLES (8/5): - Hotel well located in Bentonville, within walking to the town square, 5 min, with a lot of eating opportunities, and 2min to the trail to the museum, 15min walk. The hotel staff very friendly and helpful. Rooms clean and large with excellent bath facilities. Only issue encountered was being served "cold" eggs, sausage and grits each morning. Dinner was very good. Would stay again, but eat breakfast in town, which we did on day 3!
- Suzi (10/5): - We loved our stay at the 21C in Bentonville. We found it to be very enjoyable and and we will definitely go back. The staff and art are amazing. If I had one complaint it would be for such a nice hotel their bathroom amenities were not great . I think for the price you pay for the hotel they could put in 2-ply toilet paper. I know that is very nick picky but I hated what was there.
- brenda (2/5): - Major construction going on where you couldn’t even get to the front door. It was a mess and no one told us when we called even that day before staying in the day of we called and we’re asking about different things about checking in early and they never told us anything about the construction. It was just a big mess.
- Catherine (6/5): - My husband left his black raincoat in the closet in the room we stayed in! I phoned the hotel several times and was told that they would check with housekeeping to see if they had the coat! I never got a follow up phone call! Very disappointed!!
- Joseph (10/5): - Constructions on the radius of the property will inconvenience the walk but everything is accessible on detour…
- Melissa (10/5): - The most comfortable bed, beautiful accommodations. Lovely!
- David (10/5): - the restaurant in the lobby was great! the room was amazing and clean!
- Jim (10/5): - Great location and gorgeous lobby with original artwork and fun vibe. Rooms are comfortable and well-appointed.
- Katherine (10/5): - Staff is amazing and love the rooms and overall comfy vibe !
- Laura (10/5): - Wonderful hotel! Really nice rooms. Clean, large. Modern. All the staff were upbeat, helpful. Only had brunch in the restaurant but it was really good. Doorman always there to great you. If I’m ever back in Bentonville I will stay at the C21. Thank you for a great stay.
- Sarah (10/5): - Amazing art and great service. Will be back!
- Ray (6/5): - Wasn’t the hotels fault but major construction. We did notice the hotel looked a tad tired from the last time we were there. Staff was great.
- Maria (10/5): - Art hotel with a European feel and hip vibe. Fabulous art galleries and collection, comfy beds, well located to town center and Crystal Bridges Art Museum. Loved the bar and restaurant and the nicely equipped gymnasium. The problem is the construction out front of the hotel and makeshift platforms over flooded area made it difficult to get into the hotel lobby with suitcases.
- Chanel (10/5): - Great property and service.
- Brandell (8/5): - Ignoring the construction that surrounded the hotel, the architecture was modern, the art was beautiful, the room was big and comfortable, the plastic penguins were a delight, the staff were approachable. The friendliest staff were in the bar and I received a short history lesson which I enjoyed. I would stay here again. I wasn't told to use my hotel key to run the elevator and that was embarrassing.
- Amy (6/5): Too expensive for bad service - Terrible check in - no staff available for valet parking, fast check in, helping with luggage. Then front desk staff told me hotel restaurant didn’t serve breakfast until 11am. When I left the hotel to get breakfast elsewhere the next day, I realized the restaurant was, in fact, open. Hotel needs to train the staff.
- Julia (10/5): - The staff was so friendly and kind. We traveled with our dog and it was such a joy to have him with us combined with the ease of 21c being close to everything.
- Ana (10/5): - Really cool place to stay
- Laura (10/5): - Art was fantastic. Staff wonderful Very dog friendly! Had a great time.
- Julie (10/5): - Beautiful property even though construction is in the area. Very safe! Immaculate accommodations and very clean! Service at the Bee Hive was top notch!
- Brooke (10/5): - Beautiful hotel. Staff was kind, attentive and helpful. Check-in process was quick and painless. The Hive was fun and lively - great atmosphere and food/drinks. Room was very spacious - size of a suite at other hotels but without the price tag. Overall wonderful experience
- Maggie (6/5): - Perfectly adequate hotel which believes itself to be wonderful. Some staff were delightful. Others were downright off hand. Surprising considering it’s not a cheap option. Food was excellent. Current arrangements with building works make accessing the hotel challenging and car parking on the other side of the building. Free valet service would have been a gesture of recompense but not available.
- John (10/5): - Beautiful and comfortable rooms. Very pleasant and helpful staff.
- Jenny (10/5): Art Oasis in Arkansas - I travel to Fayetteville multiple times a year to visit my daughters at the University, and I decided to stay in Bentonville this time as we all love the art scene there. 21c did not disappoint! The art exhibits were phenomenal, both playful and thought provoking. Absolutely loved the roving green penguins. Service ranged between super helpful and friendly on one end of the spectrum and snooty and aloof on the other end. Maybe the snooty people were part of an art installation. :)
- Lisa (10/5): Recommend highly! - This is an awesome hotel. Extremely helpful and friendly staff, beautiful and interesting art collection, and comfy and nicely appointed rooms. Also a great location. Highly recommend!
- RS (8/5): - Art work was disturbing
- Timothy And Christine (10/5): Inspirational - From start to finish, 21c delivered an inspiring stay! Thank you for bringing art, architecture and culinary delights to Bentonville to captivate our mind and soul.
- John (8/5): - Good hotel in Bentonville. As a “Museum” hotel, the lobby was in the midst of hanging new installations, so it was a bit bare.
- Verified traveler (6/5): The worst hotel in terms of customer service - I had such high hopes for this hotel. I was on an interview. I chose this property and was stunned at the lack of hospitality and professionalism by the staff. The worst encounter I have had at a hotel of this star class (4) has been at 21c. Hipsters usually are at the front desk and scowl at you. No hi how are you or can I help you. It is a joke. At nighttime the front desk “service” is even more horrendous. There is a large woman at night working who stares at guests and doesn’t say a word to them. I have had a better experience at a roadside motel compared to 21c in Bentonville. It was incredibly shocking to see how little people cared. My Nespresso machine wasn’t working and I needed coffee so I called to the front desk in the early morning and I was told to come down to get lobby coffee and asked if I turned on machine (really?). went to the restaurant to obtain a cup, and it was watered down Lavazzo. Nespresso machine was eventually replaced I believe by housekeeping that day when I was out. Someone should have come up immediately with a new coffee machine. What a joke. Again how is this a 4 star hotel for executives traveling to Walmart?!?! I am a seasoned professional who has never experienced such crappy treatment in a hotel. That being said, I went for dinner in the hotel’s restaurant, where the service was excellent. Staff there at bar in particular were very friendly. The hotel as an art museum is a really cool concept. However I wasn’t offered a tour.
- Maya (10/5): - Fabulous wimsical and crazy looking rooms. We loved to spend time in them. Evidently there ie only one of those suites decorated like it. Consider yourself lucky if you get picked. The gallery space on the first floor/lobby displayed delicious art pieces. Conveniently located to downtown and various attractions as well as the Cristal Bridge Museum, a must see!
- Molly (10/5): - Incredible place to stay with great environment and fun people
- Sally (10/5): - The art was stellar, and the food was fresh and delicious. Loved the penguins.
- Jodi (10/5): - We loved our stay at 21C! It was clean, easy, and romantic! We loved The Hive restaurant as well.
- casey (10/5): - Everything was lovely and clean and even though there was construction next to the building it wasn’t loud and didn’t keep us from fully enjoying our stay!
- Erica (8/5): Better light, please. - This hotel needs a lighting designer. The overall vibe was a but stale.
- Jonathan (6/5): Disappointing on every level - Nothing about this hotel will blow you away. It is completely overpriced for what you actually get. It is not new or modern as it would have you believe. The staff at checkin dressed sloppy. If your guests are paying near $300/night you could at least have a dress code in place for your front desk. Just don’t stay here. I’ve never been more disappointed in a hotel choice.
- Rachel (10/5): - Quiet, clean and beautiful property. Love the proximity to the Bentonville square and restaurants.
- Sarah (10/5): - Great hotel right in the heart of old town Bentonville and within easy walking to Crystal Bridges Museum. They let us check in a couple hours early, the room is spacious and attractive...and very clean. The restaurant downstairs was hopping although we just had a drink at the bar. Everything about this hotel is really nice.
- Tina (6/5): - Sorry to say this was my worst experience at my favorite hotel in Arkansas! Was it because I booked them through Orbitz for the first time? They did not let me know at check in that TV service was completely out for my entire stay. Also, for an “art hotel” which typically has amazing art in the room, this room had 1 piece in this particular room! So unusual. And the room faced the parking lot. It’s like they gave me the worst room in the hotel. And when I genuinely complained about the TV being out, they offered nothing. Not even a drink at the bar (where there WAS TV) as an alternative to relaxing in the room. Again, I absolutely loved this hotel and it was so disappointing.
- thomas (10/5): - This facility was immaculate. What a wonderful experience we had. Given the chance, I would definitely stay here again. TCC
- Luke (10/5): - Outstanding!
- Katherine (10/5): - This is possibly one of the best hotels I've ever stayed in!
- Jean (10/5): Best in Bentonville - Very comfortable and spacious room. Everything was spotless. Excellent location near the square. Short walk to Crystal Bridges Museum. Staff was very friendly. Best place to stay in Bentonville.
- Tom (10/5): - Penguins
- Rosa (6/5): - We specifically requested a two queen bedroom and received a king. I called ahead and requested prior and was told I would have it.
- Susan (10/5): - Great location.
- Alexis (10/5): So much fun! - We loved all of the art work, and seeing the green penguins everywhere was so fun. We enjoyed the dinner and service in The Hive as well. Overall a wonderful stay! We will be returning in the future!
- Ann (10/5): - Great location!
- Oksana (10/5): - Nice place close to everything you need in Bentonville. Great beds, fluffy towels, very environmentally responsible. Interesting art. The best.
- Eli (10/5): - Great
- Pazit (10/5): - Great service, chill vibe
- fui (10/5): - Great hotel- fun, clean roomy and excellent tlocation.
- Jay (10/5): - .
- Matt (10/5): - Very unique hotel that is very nice. Worth the price.
- Dawn (10/5): - Loved the uniqueness of hotel. Was very charming! Will definitely stay again.
- Nancy (10/5): - Liked everything- the restaurant, the art gallery, proximity to restaurants, crystal bridges, town square
- Verified traveler (10/5): - Always love our weekend getaways to Bentonville and the 21C never disappoints. Great large rooms, big bathrooms and incredibly comfy beds.
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