14 West Hotel

Name: 14 West Hotel
Address: 690 S Coast Hwy, Laguna Beach, California, 92651, Laguna Beach, US

Location: 690 S Coast Hwy, Laguna Beach, California, 92651, Laguna Beach, US

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Escape to the charming 14 West Hotel, where coastal tranquility meets modern luxury in beautiful Laguna Beach.

Recreational Amenities
Dive into relaxation with our outdoor pool and stay fit in our state-of-the-art fitness center. Enjoy leisurely afternoons using our barbecue grills, perfect for gathering with friends and family.

Comfortable Accommodations
Retreat to one of our 68 well-appointed guestrooms, each featuring a refrigerator and LCD television for ultimate convenience. Private bathrooms come stocked with complimentary toiletries and hair dryers, ensuring a refreshing stay.

Convenient Services
Take advantage of our 24-hour business center and front desk, along with concierge services to enhance your experience. Self-parking is available, making it easy for you to explore the stunning local attractions.

Indulge in the perfect seaside getaway at 14 West Hotel - book your stay today and experience all that Laguna Beach has to offer!

Important Information

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property is professionally cleaned.

Policies

Check-in: 04:00 PM - anytime

Check-out: 10:00 AM

Amenities & Facilities

Fitness facilities
Nature reserve
24-hour front desk
Terrace
Concierge service
Wheelchair accessible
Fitness facilities
Snorkeling nearby
Surfing/bodyboarding nearby
Hiking/biking trails nearby
Scuba diving nearby
Internet access in public areas - high speed
Smoke-free property
Ecotours nearby
24-hour business center
Self parking (surcharge)
Beach umbrellas
Beach towels
Housekeeping on request
Nature reserve
Handrails in stairways
Change of towels (on request)
Change of bed sheets (on request)
Upper floors accessible by stairs only
Well-lit path to entrance
Pool hoist on site

Rooms Available

Deluxe Room, Multiple Beds (North Building)

1 King Bed and 1 Twin Futon
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Free Local calls
- Down comforter
- Pets allowed
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Paper towels
- Change of towels (on request)
- Change of bed sheets (on request)
Deluxe Room, 2 Queen Beds (North Building)

2 Queen Beds
452 sq feet, located on the top floor

Layout - Separate sitting area
Relax - Fireplace
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Tempur-Pedic bed, a down duvet, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Fireplace
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Free Local calls
- Separate sitting area
- Down comforter
- Deep soaking bathtub
- Pets allowed
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Paper towels
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
Standard Room, 1 King Bed (South Building)

1 King Bed
301-sq-foot room with courtyard views

Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Free Local calls
- Blackout drapes/curtains
- Down comforter
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Change of towels (on request)
- Change of bed sheets (on request)
Deluxe Room, 2 Queen Beds (North Building)

2 Queen Beds
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking

Max Occupancy: 4 (4 Adults)
Standard Suite, 1 King Bed with Sofa bed (South Building)

1 King Bed and 1 Queen Sofa Bed
Layout - Bedroom
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Toilet paper
- Shampoo
- Free Local calls
- Down comforter
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Change of towels (on request)
- Change of bed sheets (on request)
Deluxe Room, Multiple Beds (North Building)

1 King Bed and 1 Twin Futon
420-sq-foot individually decorated room, located on the top floor, patio with courtyard views

Layout - Separate sitting area
Relax - Fireplace
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Tempur-Pedic bed, a down duvet, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Fireplace
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Free Local calls
- Separate sitting area
- Down comforter
- Deep soaking bathtub
- Pets allowed
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Paper towels
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
Standard Room, 2 Full Beds (South Building)

2 Double Beds
301-sq-foot room with courtyard views

Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Free Local calls
- Blackout drapes/curtains
- Down comforter
- Pets allowed
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Change of towels (on request)
- Change of bed sheets (on request)
Deluxe Room, 1 King Bed (North Building)

1 King Bed
406-sq-foot individually decorated room, located on the top floor, patio with courtyard views

Layout - Separate sitting area
Relax - Fireplace
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Tempur-Pedic bed, a down duvet, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Fireplace
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Free Local calls
- Separate sitting area
- Down comforter
- Deep soaking bathtub
- Pets allowed
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Paper towels
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)
Deluxe Room, 1 Queen Bed (North Building)

1 Queen Bed
452-sq-foot individually decorated room, located on the top floor, balcony

Layout - Separate sitting area
Relax - Fireplace
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Tempur-Pedic bed, a down duvet, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Fireplace
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Free Local calls
- Separate sitting area
- Down comforter
- Deep soaking bathtub
- Pets allowed
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Paper towels
- Location - top floor
- Change of towels (on request)
- Change of bed sheets (on request)

Guest Reviews

Roxxanne (8/5): - .
Jane (8/5): Overall Good stay but needs updating - Great hotel for location, service and cleanliness. Second time I’ve stayed here. But the rooms are now in need of a refresh (in need of updating) as well the electricity (electrical outlets are so loose they won’t hold the plug enough to charge various items.) However the staff were outstanding, helpful and friendly.
Shawn (8/5): Laguna Beach Respite - The highligt is the location is great. Withink walking distance to the places I like to go. The hotel is more like a Howard Johnsons Motel. The rooms are clean but dated and a bit worn. The common areas are same.Easy to get in and out. Nice deep pool and for the most part very quiet considering its proximity to PCH. Also, I estimate the hotel was 20-30% occupancy during my stay so noise level may go up with higher occupancy. Staff is awesome helpful and friendly. My slightly off season rate was about $700 for 3 nights which is not bad for the location. I would probably stay there again
Tatyana (8/5): - Mattresses were not good
Robert (8/5): - Good
Jose (10/5): - Good stay
Gerald (10/5): - This was a last minute find. The location was steps to the beach and a pretty good taco stand. On site parking was really helpful. Our room was comfortable and provided everything we needed. The staff was friendly and very accomodating.
Gary (4/5): - Nice grounds and lobby. Our room smelled, there were dead bugs and hair in the bed. It was so awful we asked to cancel as soon as we got there. Staff was nice and let us cancel. Great area, shops and restaurants nearby. There are actually 3 properties and the pictures on Expedia didn't clearly distinguish. You should go directly to the hotels' website for clarity. The adjacent North building is new and might be nice. The South Building is dilapidated where we were booked. A boutique nearby said the hotel was a dump. The South building really needs a major facelift.
Tom (8/5): - Great area.
Dana (4/5): Not for families - This hotel was not a good fit for us. One there are no elevators to get to the north building rooms. We had to carry so much up very steep stairs. Then the door was frosted glass and didn’t block any light so our room did not get dark And the outdoor light was blaring into our room all night. The room also had a huge step between the bed that was such a dangerous feature.
Heather (6/5): - Property was just ok. Rooms are tiny and smell of mildew. Needs some updating for sure. I also had booked a room with a king bed and was put into a room with two full beds. They moved me after I brought it up. Drink machine out of order. Chairs and boogie boards they have available for rent and in poor condition. Not impressed, likely won’t stay again.
Jeanne (6/5): - Staff were very friendly and helpful.
Christine (8/5): Quaint hotel with a nice location. 4.8 stars - Love this quaint old fashion hotel. The greenery adds to its character. The room and the hotel grounds were clean. The location is great and short walk to Main Beach. However, finding someone at the front desk was hit or miss whenever we'd go there.. For the price it was a bargain. Overall, I'd definitely stay there again
Nick (10/5): - Great
Clarissa (6/5): - I liked the nice location and the spaciousness of the room. I didn't like the steep stairs and non-accessibility for people with physical challenges. If there are no elevators, ramps or escalators, then have staff always ready to help with luggages. Help was very slow so I missed my timing on my schedule. Staff was friendly though, so just a reminder to be more prompt in their service. Otherwise, everything else was great.
Elecia (10/5): - Hotel was nice we got a suite for 2 adults and 1 child and it was good size. Staff was friendly. Hotel was a 4 min walk to the beach
Betty (10/5): - The front desk, John was super friendly and absolutely a hospitality professional. The hotel was very quiet and relaxed atmosphere. I will definitely stay again!
Elizabeth (6/5): - The property is old and needs to be updated. The pictures are misleading. Nice pool, decent staff and clean rooms. Walls, ceiling, gates, and overall infrasture of the building are dilapidated.
Judy (8/5): - Very small parking lot
Lori (6/5): - I don’t usually complain about places we stay because 99% of the time they’re wonderful, this place was in an excellent location. The rooms were nice enough, a little outdated. But what occurred both nights we stayed there and after talking with other people staying there also Was that kids were running around outside at midnight and after yelling, goofing off, these were young kids I would say under 12. When my husband finally got up at midnight and asked them where their parents were they said they were in their rooms so not only were these kids loud, but they were totally unsupervised both nights. We had talked with other people that had said that it had been going on for a few nights. People at the front desk were very apologetic but young themselves and didn’t really have any answers for us. I probably will not stay here again.
Julia (4/5): - The location is great, other than that our stay was very disappointing. The hotel is old and in pretty bad shape. Doors don’t even close/lock.
Arturo (8/5): - Liked it was close to beach
Svetlana (8/5): - The surrounding of property itself is very cute with pretty trees and the pool, but we noticed that the stairs, the fence around the pool and the walls needed extreme makeover, saw some mold on the outside walls and fences were all rusted.
Victoria (6/5): Old hotel charm good for noisy families - Cute hotel at a great location, but not a romantic getaway. The rooms all face each other surrounding the pool area so voices of people talking outside of their rooms were amplified. Lots of families and noise. Unsupervised children were running around and making noise at 11:30pm. At 1:45am, some of the other guests a few rooms down from mine were talking loudly and laughing. No one answered when I called the front desk, so I ended up asking the other guests if they would please move their conversation inside their room. My room was clean, but could be updated. The bed sheets were like sandpaper and felt cheap. I expected more for $500 a night and don't plan to return.
barryhX2300LE (4/5): Just okay. Pretty worn down and is not what the photos represent. - Needs refurbishing and a lot of TLC for the price. Location is great. The pool is nice but overall feel is shabby. Parking garage is tight. Cleaning fee is high. $35 resort fee! This is in no way a resort.
Lena (4/5): Underwhelming in Laguna - The overall condition of hotel is really poor. Very old and deteriorating. Peeling paint on courtyard and in bathroom . No security on exterior doors from parking lot. Beds were ok. WiFi spotty. Pool was dirty on bottom and lack of nice lounge chairs. The resort fee is silly as it’s not even close to a resort . That being said the beds were clean and the bathrooms were clean ! I think the floors felt a bit dirty. The location is great but other than that to call this a boutique hotel is misleading. I feel what I paid for this stay was way overpriced and do feel cheated . But now I know better . I would not stay here again and will tell people to avoid it.
Glenn (10/5): - This is our second time staying here & will definitely go back. It is centrally located to everything & an easy walk to the beach. They offer towels and chairs for rental to take to the beach, too. There is a coffee shop & a Ralph’s grocery store across the street. The parking is a little tight - especially if you have an oversized truck, but we made it work. The staff were all friendly & there is a bbq area in the courtyard, too.
Micheal (10/5): - Great location. Budget didn’t slack.
Brian (10/5): - We've stayed here three years in a row. We absolutely love the location. Could do without $35/night to park but it is what it is. Rooms are clean, pool is nice. I liked the shower. We'll continue to stay here.
Michelle (10/5): - Affordable and location is in the heart of Laguna, walkable to everything or hop on the Trolley.
George (10/5): - Rooms outdated most plumbing not working Horrible stay
Mark (10/5): - Convenient location. Clean room. Friendly, helpful staff.
L. Angela (10/5): - The front desk (Allan) been very helpful and accommodating all throughout our stay. Since we are early we asked if we can leave our stuff and enjoyed the beach before checking in and even after checking out too before heading back home. The place is super spacious and very clean. Easy parking if you have a car with you if not free trolly accessible. Will definitely come back here for a quick beach overnight again.
Kathy (8/5): 14 West review - I loved the room, it was big, clean and comfortable. The only complaint I had was there was a woman next to our room who seemed quite unstable. She woke us up at 6 a.m. due to some yelling and screaming. She did this for about an hour, so of course it was difficult to sleep during this time or go back to sleep. She was also yelling the night before, though she did stop around 11. Other than that, it was a great place to stay and the location was perfect.
John (4/5): - I have nothing positive to say about this property.
Verified traveler (2/5): - The hotel was under construction. They started drilling in the room next to us. Vacuuming started at 8 am. Walls were super thin. Not staying there again. No matter how cheap in price.
Jacqui (10/5): - This was our second time staying at this hotel and it consistently exceeds our expectations. We love how close it is to the beach and all of the shopping in laguna! The pool is in great condition and the rooms are nice and clean. All of the staff are incredibly friendly! We will definitely be back again next year!!
Nate (4/5): - Pictures online are not even close to condition in person. This hotel is not cleaned well. Run down and falling apart. Ceiling in room had patch work not completed. It looks like they never dust or clean outside facility. Arrived to room when they said I could check in, however, room still hadn’t been cleaned. Delayed our check in process by nearly and hour. Host appeared depressed or high and didn’t seem to care about guest experience one bit. Way too expensive for experience we had. Hotels across the street have similar rate with ocean views. Never again.
ERMELINDA (10/5): - It was good.
Jason (10/5): Recommend - Located in heart of laguna. South building was great. Nice room, appliances sushi as fridge, freezer, microwave, stove and kitchen tools. Ralphs is next door. Views from South building were great. Alao has a bbq in courtyard. Room 1 was the best for 2.
Maria (8/5): - We had a nice 1 night stay. The staff were very friendly and helpful, and the location is great!
David (4/5): - Dead bug on towel for hands/ bugs flying all around sink area.. room smelled like a dirty gym locker room had to go buy a candle. Loud noises all night/ thin walls
Daniel (10/5): - Amazing north side had amazing rooms and was worth ervery cent.
Jennifer (4/5): - The front desk person barely spoke and acted like we were bothering him when checking in. Same thing on the way out. We had fb walk around the block to check in and the layout was weird with how we had to park and then walk a block to check in and then back again. We didn’t see any staff the entire 3-day stay and no one spoke to us and it seemed like the staff was non-existent.it was hard to park in the underneath space with a lot of poles and other cars in the way. Then you had to climb up steep stairs to get to the rooms. The room was big and very nice but I couldn’t imagine trying to carry heavy suitcases up those stairs. Maybe it’s just how everything is in California with the weird layout and the way people acted indifferent or snobby and not welcoming.
Rachelle (10/5): - Loved the ambience!
Cody (10/5): - We loved the location! Met all of our needs.
Jennifer (2/5): Dirty and Run Down - I checked into this hotel but couldn't stay there. The property and the room are very run down. The carpet was old, stained, and coming up on the edges near the wall. Everything is very dated. I pulled back the blanket on the bed and there were dark hairs on the sheets. The room did not look or feel clean, and I left and went to another hotel.
Ryan (10/5): Awesome stay - Great stay nice room nice people. Will be going again.
Gretchen (6/5): - It was ok. Not worth the money spent. Run down.
Alexa (10/5): - We had a great stay!
Armida (8/5): - I would stay here again. Reasonable price and walking distance to the beach and restaurants.
Giovanni (4/5): - Found insects as soon as we walked in. Pillow had weird orange stains on it, bathroom had a weird smell to it
Christina (2/5): - We stayed there for our honeymoon and referred other guests who stayed as well. The air conditioner wasn’t working we woke up sweating to a 77 degree thermostat and the next morning the tub water was lukewarm. I spoke and emailed (12 times) over the course of 2 months being promised they would compensate. To this day I NEVER heard back… to say poor customer service would be an understatement! I would go so far as to say completely unacceptable and unprofessional!
Michael (10/5): Great Location - A perfect location within walking distance of everything I wanted to visit while in Laguna/
Janith (4/5): Fading Resort - The location was great for exploring Laguna Beach, but shabby furnishings, harlf-hearted updates, monotone minimal breakfast, lack of hot water, and charges for "extras" were not our expectations for what was billed as a "boutique" hotel. And the Epoch Times, really? Keep politics out of business, please!
Rachelle (10/5): - It was a great stay, felt just like home!
Victor (10/5): - Very nice stay. Very good location. Great ramen down the street and a grocer right next to the hotel. The continental breakfast is very sparse but the coffee is hot. Wpukd recommend, wpuld return.
shawn (10/5): - The house was very big and had plenty of room for us and all of our guests for my wife birthday weekend. The entertainment room was very nice as well.
Daniel (10/5): - Amazing property in center close to beach and parking aouth building is friendly and safe
Ronald B (10/5): - Location
Michael (10/5): - Property was very convenient to the beach, shopping and dining.
Sarah (6/5): - A place close to the beach to lay your head, but not fancy by any means. Stains on couches, pull out couch had definitely seen better days. Affordable, but a little ratchet.
Marcella (8/5): - very nice courtyard with pool. facility is very old and worn. one long hair in he bath tub is no big deal but that it was missed was a little worrying about the level attention to cleanliness. continental breakfast was crammed in one corner that prevented more than one or two people from getting food at the same time. the fruit, cereal and bagel were fine. the pastries and coffee were bad. the space heaters were hidden the corner of the bedroom and it was needed. the booking ad did not clearly state the fee for parking (it is 35$ a night). the location is great; right across from The Taco Stand and a short walk to beaches and downtown.
Analya (10/5): - Super beautiful
GEORG (10/5): - Always stay there
Gertjan (10/5): - Lovely boutique hotel with pretty pool
Zachary (10/5): - We were able to check in early and the rooms were very clean and stocked well with towels, pillows, and extra blankets.
Verified traveler (6/5): Beware of junk fees - Nice and comfy room, excellent location a block from the beach and four blocks from town center. However the $100 pet charge not listed in Hotels.com was ridiculous and on top of it they charged $14 just to administer the pet charge. Total ripoff.
Angelika (8/5): - The deluxe rooms are the best value in Laguna Beach. Property has come a little into age, but let's face it, if it were newly renovated, the place would be a lot less affordable. The location is directly across from the beach (although no views) and very walkable to downtown. Pool is charming, but noisy. We had a serious hick-ups at check-in, otherwise I would have given 5 stars.
Zoe (10/5): - Property was very quaint and cute. Staff was very young but knowledgeable and nice. Parking is $35 extra per night. It’s right next to a grocery store and very walkable. I’d definitely stay agin
Oliver (10/5): - 14 West is close to restaurants, shopping and of course the beach. 14 West was clean, quiet and did everything we needed and wanted while visiting. Ralph’s grocery store 2 min away - Highly recommend
Kerry (6/5): - We had a suite with jacuzzi tub and fireplace - neither of which were working. They advertised the pool was heated, but we were informed it wasn’t done in the off season. The continental breakfast was really a joke with a very few basic items.
Karen (10/5): - Service at front desk was very good, room was interesting and comfortable. Location was good, just a short walk to downtown shops and restaurants and across the street from beach access. Didn’t use the pool but it looked nice. Breakfast was pretty simple but what was advertised.
Debra (8/5): - The staff & location were great! And we loved the greenery. However, the listing pictures have some of their neighbor hotel which is more up scale & this one was was very dated. You could hear people walking above us in their room. We had to move rooms due to ants. Rooms are small, and you couldn't open the door completely due to furniture needs. Also, beach that is minutes away is not a place you could sit and enjoy time on the beach. So that was a little misleading. We also weren't expecting stairs to enter the property and this was difficult on the knees. This should be noted on the listing for safety reasons. One of our travelers was in her 80s and it caused unnecessary pain during her vacation. She was also the one bit by ants. So that was very sad. Staff were very attentive and accommodating. A young gentleman helped with carrying bags upstairs and we were treated with compassion and immediately moved when we let them know of ants. Rooms were otherwise clean. But ants were coming from behind nightstand. So maybe they don't move those when cleaning.
BRYAN (6/5): Too many extra fees - There are extra charges which are not standard for the hospitality and industry. Check out is 10:00 a.m. which nobody else does ever. Check in is 4:00 p.m. an hour later than normal. Pet friendly but dog fee is $100. Parking is $35 per night and they add a transient plus sales tax of 14% on every single item. If you want a beach chair, umbrella or beach towel that's another charge. Room itself is fine but they are trying to ream every single dollar out of you possible, which makes it feel not very hospitable.
Deidre (10/5): - loved the proximity to cleo beach and the ambiance of the property. Super fun extras, e.g. game room with vintage games such as Tempest plus warn reading area with great literature for the beach. Staff was so sweet, pleasant and accomodating
Mathew (8/5): - Nice central location to downtown amd beaches
Anita (10/5): Cute Boutique hotel for price! - Check in was smooth. Service was great. Hotel is super cute and boutique. This was a good value for the money. Clean, cute. Rooms are small but fine. Limited breakfast options.
Ryan (10/5): - Well located, clean, nice staff and great restaurants in walking distance.
Destiny (8/5): - Super cute hotel with an excellent walkable location. Rooms (especially beds) could really use some updating. Thin walls, so housekeeping carts rolling over the stone walkways are SO loud. Heated pool is nice. Overall an enjoyable stay.
beth (8/5): - Very nice
Audra (8/5): - Decent property with excellent location. Staff was very friendly and helpful. Unfortunately the bathroom was not properly cleaned. Appears staff were perhaps interrupted and forgot to come back to finish? Shower bottles of the wall and floor was not cleaned- still sandy. Also iced machine on second floor not working. Pool was area was really nice and location was stellar. Had good amenities in the room.
Ramin (10/5): - The manager he was great 😊 he is helpful Thank you, John
Ramin (10/5): - I really like all stuff and Facility and 14 W. manager hotel is Amazing men
Victor (8/5): - It’s a simple and comfortable place. We initially were given a room with carpet. The carpet looked old and dirty. My girlfriend noticed other rooms had flooring so I asked if it was possible to switch rooms. There was no problem doing that and no extra charge. We were so happy after that! Friendly and efficient staff
JAGSIMRAN (10/5): - Clean,quiet conveniently located and very hospitable staff
PETER (10/5): - Great!
Carrie (6/5): - Only thing was tv was messed up.
Katie (10/5): - Best staff in the business! Great location and perfect with kids
Fabricio (10/5): - Thx for everything, was very comfortable
Jaroslav (8/5): - Close to the beach. Breakfast is in main lobby/ walkway and is very poor. Bagels, donuts coffee tea cereals. All the cheapest you can get. Staff is friendly and willing to help. Property needs improvement in maintenance.
Vinh (8/5): - It's a pretty average hotel however the location is great! The prices are what we're happy with and the accommodations reflect that. We've stayed here a few times and will continue doing so :)
Sasa (2/5): - Not a big fan of writing reviews but for these guys I will take a min. Everyone says great location, location is horrible first of all 20min at least walk to beach. Check in at 4pm check out at 10am. Outdated, this should be $100 a night hotel.
Jeremy (10/5): - New carpet would be a great investment.
Michele (10/5): - My teenage boys and I stayed here for a night and it exceeded my expectations. Even though it was a little imperfect, I loved the rustic and charming feel and felt like I was staying in Europe. Staff was very friendly and helpful. The gave us an early check in and they were quick to help with any of our questions and needs. We had one of the suites which was perfect for my boys and I since we needed 3 different beds. We loved the view of the pool and were able to see the ocean green or deck, even if it was a small view. We’ll definitely be back!
Sharon (10/5): - The South building is a lovely older building with many beautiful Spanish features. The courtyard and pool area was beautiful and well landscape. During our stay they were renovating the rooms. Ours had not been done yet. It was a bit dated and tired, but it was clean and comfortable. I look forward to our next visit so we can see what they've done.
Carol (10/5): - Close by
Gary (10/5): - .
Scott (8/5): - The property has improved since we stayed there last time. There were old washer and dishwasher next to the dumpster with some other trash around it. Didn’t want to park next to it. Was there till the day we left. The manager charged us $50 extra dollars for a late checkout 13 noon. Would have been understandable but we checked out on Monday and the hotel was basically empty after checkout. Normally we get late checkout without fees Room was nice and clean and staff was nice. They still need to fix up a few things.
Gisela (6/5): - Property seems old, and for 500 I expected beautiful