Episode Kuta Bali

Name: Episode Kuta Bali
Address: Jl.By Pass Ngurah Rai Simpang Siur No.99, Lingkungan Temacun, Kuta, id

Location: Jl.By Pass Ngurah Rai Simpang Siur No.99, Lingkungan Temacun, Kuta, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Contemporary Accommodation near Mall Bali Galleria

Episode Kuta Bali offers a modern stay just steps away from Mall Bali Galleria. The hotel features an outdoor pool, 3 dining venues, and stylish air-conditioned rooms with a flat-screen cable TV. Free WiFi is provided throughout.

Comfortable and Stylish Rooms

The rooms at Episode Kuta Bali are beautifully decorated with vibrant interiors, wooden floors, and a cozy seating area. Guests can enjoy amenities like a safety deposit box, electric kettle, and a minibar. The en suite bathrooms are equipped with shower facilities, a hairdryer, and complimentary bath essentials.

Convenient Facilities and Services

Guests can unwind with massages, hit the gym, or explore nearby dining and entertainment options in Kuta and Seminyak. The hotel also offers free indoor parking, a kids’ club, fax/photocopying services, and a web corner. With 24-hour front desk assistance, guests can enjoy a seamless stay.

To experience the comfort and convenience of Episode Kuta Bali, book your stay now.

Important Information

Please note that the restaurant may close at any time until 31 December 2025 due to a renovation. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Car hire
Massage services
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Fence around pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Clubhouse
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Health or beauty spa nearby
Swimming nearby
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Deluxe Twin Room

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This twin room has air conditioning, a mini-bar, a flat-screen TV and an outdoor dining area. The unit has 2 beds.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
Junior Suite

The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a mini-bar, a dining area, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
Deluxe King Room

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Boasting an outdoor dining area, this double room also offers air conditioning, a mini-bar and a TV. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
Executive Pool View King

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a TV, a mini-bar, a dining area, a wardrobe as well as pool views. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
Executive Pool View Twin

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room provides a TV, a mini-bar, a dining area, a wardrobe as well as pool views. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
Premiere Pool View King

Guests will have a special experience as this twin/double room features a pool with a view. Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin/double room offers a flat-screen TV, a mini-bar, a dining area, a wardrobe as well as pool views. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
Family Loft Pool View King

This family room's special feature is the pool with a view. Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV, a mini-bar, a seating area, a dining area as well as pool views. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
Family Suite

The air-conditioned suite has 1 bedroom and 2 bathrooms with a shower and a hairdryer. A seating area with a flat-screen TV, a mini-bar and an outdoor dining area are available in this suite. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
Family Loft Pool View Twin

Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. This family room features air conditioning, a mini-bar, a TV and an outdoor dining area. The unit offers 2 beds.

Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
Premiere Pool View Twin

Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin/double room provides a TV, a mini-bar, a dining area, a wardrobe as well as pool views. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
Family Loft

1 Large Twin Bed and 1 Double Bed
344-sq-foot room with pool views

Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Tile/marble floor
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
Executive Double Room, Pool View

1 King Bed
258-sq-foot room with pool views

Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Tile/marble floor
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
Suite

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a TV, a minibar, a safe deposit box and an electric kettle. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Electric kettle
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
Deluxe Garden King Room

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a minibar, a dining area, a wardrobe as well as garden views. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
Deluxe Triple Room

Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. Featuring an outdoor dining area, this twin/double room also provides air conditioning, a minibar and a flat-screen TV. The unit offers 3 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
Deluxe Garden Twin Room

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a TV, a minibar, a dining area, a wardrobe as well as garden views. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift

Guest Reviews

Glen (4/5): -
Gita (8/5): - Personeel is erg vriendelijk, nette kamers, schoon zwembad. Ontbijt is erg goed, idem diner. Bedden vrij hard. Omgeving is erg druk.
Elisabeth (10/5): -
Fidalgo (10/5): -
Edward (7/5): -
Muhammad (8/5): - Despite of heavy rain all nature challenges they managed the situation very well . Hat off for the staff efforts. Well deserved.
Taiki (3/5): -
ramon (9/5): -
Mehdi (3/5): - Pas de salle de bain, uniquement une douche et des toilettes avec une petite porte mais pas fermée totalement donc les odeurs qui viennent dans la chambre
Perrine (9/5): Idéal pour une escale en arrivant ou en repartant - Un grand hôtel loin du Bali authentique, mais très propre, bien équipé, et bien placé pour reprendre l’avion le lendemain matin. Le personnel a été absolument adorable et plein d’attentions pour souhaiter l’anniversaire de ma fille ! L’environnement extérieur n’est pas terrible, sur la double voie, donc bruyant.
Herman (6/5): - Prima plek om te overnachten ivm luchthaven. Ontbijt was prima Erg vreemde geur in de kamer en ventilator van airco kon niet lager . Veel lawaai ‘s nachts
JIYEON (6/5): 잠깐 머물기만 한다면 - 잠깐 머물 용도로는 괜찮으나 샤워기 필터를 보니 위생에 민감하신 분들은 다른곳을 가는게 좋을 듯 합니다 세면대도 노후되서 청소를 안한듯한 얼룩이 보임
Sariningsih (8/5): - The staff is very friendly. The hotel is next to a big mall. The breakfast is good. They serve indonesian n western food. The room is small and not soundfroof. We could hear people talking, walking and even baby crying from another room.
Venkanna (7/5): -
Nevrita (7/5): - Things are okay over all, the service needs to be improved tho Check in supposed to be 2 pm but they assign us to the room 40 mins late and no gesture was offered. This was very uncomfortable as we are a family with kids
Nur Aisyah Sakinah (10/5): -
Natalie (3/5): Poor -
Hazel Joy (10/5): - Food and Service nice
Dylan (7/5): Good - Breakfast was great. Room was good. Location was good for shopping. Screaming children in the pool at all hours. Food took up to 1 hour to be served at the restaurant.
christophe (10/5): - Assez pratique après plusieurs heures de vol. L’hôtel’est assez bruyant de par sa proximité de la route mai après plusieurs heures de vol, vous n’entendez rien
Peter (6/5): Pleasant -
Gemma (2/5): - They could not find our booking at 2am in the morning and then made me pay in cash for another room so my family could sleep. The only room they had was two single beds. So my family of 4 had to make do.
Anonymous (7/5): Good -
Anonymous (9/5): Overall to sum everything up still ok.. Other hotels i come across more worse experiences.. - How convenient getting to Mal Galeria from back gate, walking distance... The lift always breaks down during the stay.. My 4th time with the hotel & the lifts still keep breaking down.. The Mini Bar Fridge not cold at all in the hotel room..
Kristy (8/5): Very good - Some of the front desk couldn't speak nor under English, and our room smelt like septic 🫣
Corneliu (10/5): Exceptional -
Marnie (7/5): Good -
Kaur (10/5): Exceptional - Cleanliness Breakfast service Quick check in
Zaini (7/5): Good -
Zaini (8/5): Very good -
Valerie (9/5): Superb - Bed mattress is comfortable One of my rooms hair dryer is not working good .
Tuvshinbayar (9/5): Superb -
Edwin (10/5): Exceptional -
Charles (9/5): Superb -
Katarzyna (9/5): Very clean hotel in good location and lovely pool , vrrt -
Lia (9/5): Superb -
Meghan (7/5): Good -
Mia (10/5): Very good! - Lovely staff and exceptional spa experience.
Danielle (5/5): Perfect base to acclimatise - Location and price There was no communication prior to our stay that the pool was undergoing refurbishment. Alternative pool at another hotel was offered, though not practical. Had this been known prior I would have booked an alternative hotel
Melissa (8/5): Perfect position as I had to visit my partner in hospital. Staff were very friendly and accomodating. Sad the pool was c - The position close to BIMC hospital and the Bali Galleria shopping centre. The pool was closed.
Lia (9/5): Superb - the location is very good is located in the main road. The pool under construction , the room price not worth it.
Mohammad (8/5): Very good - Breakfast is good. The bed is very comfortable. The room is quite spacey. The hotel is linked to a shopping mall. The swimming pool is under construction, which was not mentioned in the website. Although they arrange for another swimming pool at another hotel, it is quite a hassle to get there. There are no covered driveway in front of the hotel. When it rains, you can get wet getting from your cab to the hotel.
Deriya (9/5): Superb - I liked everything about the stay, staff were very friendly and the food was amazing. The glass doors to toilet and bathroom. Not enough privacy
Ira (8/5): Happy with the location, room and the staff - The location near the mall Breakfast...only indonesian.
Rajeev (8/5): Location is handy. Next to shopping mall. - Great breakfast and smiling staff. There was no window in the room. Smelly bathroom. Hotel staff must clean the bathroom with Dettol.
Nayana (10/5): Exceptional -
Gouw (6/5): Would never come back - Breakfast just ok Location is not bad Family loft is a same room size with king or twin deluxe. The additional bed is put on a mezzanine. So you need to use steep and narrow stairs to access the bed. The stairs make the room even smaller. Room is not soundproof room. Parking space is limited. you can park your car in front of the hotel or in the basement. Both are with limited spaces
Shakir (8/5): Very good -
Efstratia (10/5): The best stuff ! - I had an amazing 9-day stay at this hotel. The staff was absolutely incredible – everyone was so friendly, helpful, and welcoming. A special thank you to Alan, the security officer, who went above and beyond when my friend was unwell. He showed genuine care and kindness by driving her to the hospital and ensuring she was safe. Alan's assistance truly made a difference and reflected the excellent service of the hotel. I highly recommend this place for anyone looking for a warm and caring environment. Thank you again to the entire team! Eva,Sofia,Aryna 711
Fransiska (10/5): Exceptional -
Reni (7/5): Good location, good & clean room, great breakfast. - Breakfast is the best. -
Maria (10/5): Exceptional -
Jonas (9/5): perfect place and worthy for the value you spend. - room is clean and tidy and very close to the galleria mall Bali N/A
Muruganantham (8/5): Very good -
Mukthar (7/5): Good stay,nice breakfast spread - 2 king beds Too small space
Meng (9/5): Superb - Exellent
Mehdi (9/5): Amazing with good price. - Property was reasonably priced with pool,spa and breakfast at its best. Same quality as Bali Dynasty resort but cheaper price. The kids room was a bit small but the location was nice so we could walk to mall to entertain kids
Cardoso (9/5): Superb - Close to mall bali galaria Love it None a
Sanjai (8/5): Great option close to the airport. - staff were very helpful and accommodating. They allowed us to check out late as we had a late flight. The pool was great and breakfast was included and had a good variety of different foods. The layout of the family room wasn’t amazing, the stairs up to the loft were very steep not great for young children. Not a fan of the frosted glass door on the toilet and shower.
Dennis (9/5): Great place to stay - Soo close to the shopping mall None
Desak (7/5): Good -
Kiong Yee (8/5): - Shopping mall 👍
Sree (7/5): Good - Late access to the hotel as our flight was very late. Cockroach in the room with ants around it and very congested space
Deniz (6/5): İ dont think so will stay again! only good thing is amazing friendly staff - Staff Found ants in the toilet,rooms are not clean,beds are not comfortable, towels are old and already wore out
Cherish (10/5): Exceptional -
Radhabai (9/5): excellent location and service. - the staff at breakfast helped us with our dietary needs. a variety of breakfast was fabulous. the cold drinks near reception was refreshing and welcoming. The massage service was excellent.
Ni (9/5): Superb -
Oh (9/5): Superb -
kali (2/5): - Staff were amazing, but the property itself was awful, moved rooms due to the awful sickening smell but unfortunately the smell was everywhere, no windows or balconies in the family rooms and had many issues with the air-conditioning not working, mouldy and damp. Location was not the holiday we were expecting, in the end we ended up checking out early with no refund to a more relaxing location and a healthier environment, did not regret it. Recommend episode Kuta for a night or 2 stay but no longer than that, overall the experience was very disappointing. Buffet breakfast was okay but so busy with many hands touching the utensils is almost a health hazard. But yes staff were amazing, very helpful and accommodating.
Natalie (6/5): - The staff were excellent. What didn't like was the really bad smell and the enclosed pool area very hot and no air flow.
Ankur (10/5): Exceptional -
Coralia (8/5): Very good -
Emily (10/5): Exceptional - Very flash
Amy (6/5): Was ok hotel - ok location, basic room and average service - Price was reasonable, located on a main road so easy to get places, big international buffet breakfast, descent sized rooms, close to a mall, with-fi worked well, small fridge and jug in room The hotel was rundown in places - we had ongoing problem with aircon and despite sending maintenance to fix it 3 times in 1 day, it was still not working properly, kids play space was pathetic. Tried the dayspa and was nothing special despite the higher prices. Toilet and shower is in main room, just behind frosted glass - was ok for us but something to consider
Christine (8/5): Good Place - Great place to stay. As I have limited mobility it made it very hard to access the pool even with steps as they are a bit to high for my knees and hips. Struggled to get in but easier to get out.
Siska (8/5): Very good -
Anita (8/5): Very good -
Ni (10/5): Exceptional -
Jalmi Shafary (10/5): - Nice room
Nicolas (7/5): Great value for money, perfect for stays accross the BIMC hospital. - Rooms are comfortable and it is located right acresss from the BIMC hospital where we had to be every day. Also a short walking distance from Mall Galleria Bali.
Samantha (7/5): We only stayed one night after along flight. Before heading to Ubud. -
Paigejenk (6/5): Pleasant - Big buffet breakfast with a selection of different food to try and a fresh pancake,waffle,omelette station. We had dinner during our stay one night and the food was well priced and good. We also used the little mart often for water and snacks and the spa next day. I had a massage and facial at the spa which was lovely and relaxing. Rooms are a good size and room service did a great job when we requested it. The pool area was not very inviting during the day it was pretty much empty the whole 9 nights we stayed and we went in once and there was a small peice of glass in it . The one night we ate here I had a little stone in my nasi goreng that I crunched on and luckily it didn’t damage my teeth ,we told the staff and I didn’t think he understood as he just giggled.The pickup and drop off spot at the hotel was a little crazy being next to the shopping centre.
Verified traveler (6/5): 2 weeks in Bali - Good: - Very close to the mall, where you can shop in the supermarket. - STAFF ARE AMAZING!!! - The location is good if you want to do tours and visit beaches - relatively quiet BAD: - bathroom and mainly the toilet was not properly clean - air con didn't work well, even after requesting it to be fixed - lots of noises from air con and other things in the room - weird smell in the hotel
Maria (10/5): Exceptional -
sunhee (8/5): - 교통이 너무 복작하고, 꾸따 해변에서 다소 멀지만 깨끗하고, 직원들이 너무 친절함. 가격 대비 조식도 훌륭함.
Aden (10/5): Exceptional -
Rajesh (10/5): Exceptional -
Ravikesh (10/5): Exceptional -
Alyce (5/5): Passable - Price was good, it was clean. Walking distance to Galleria. Our balcony was non existent, literally a door and a rail. Pool is in need of some maintenance and doesn’t look like the photos anymore. Family room felt very crammed.
Dewi (8/5): Very good -
Alexandre (10/5): Superbe hôtel - Nous avons réservé la suite familiale et la chambre était très spacieuse. Hôtel très propre avec du personnel très professionnel qui a su répondre à toute nos attentes. Transfert pour l'aéroport sans difficultés avec un chauffeur très sympa. Petit déjeuner très copieux et très savoureux. Je recommande vivement cet établissement.
Rikenkumar (10/5): Exceptional -
MOTOHIRO (10/5): - モールオブバリというショッピングモールに隣接しており、ショッピングや食事にはとても便利です。部屋も一人で滞在するには十分な広さで快適でした。朝食もまあまあおいしかったです。プールは大きくはないが、人がいなければ水泳を満喫できます。コスパは高いです。
Adrian (10/5): Exceptional -
Anna (5/5): Passable -
Toshihito (6/5): - There is the hotel nearby the airport
Reni (8/5): Good location, good breakfast. - Good location, very close to shopping centre & eateries. Breakfast was great (a lot of variety), and the traditional drinks (jamu) & traditional cakes are amazing!
Christopher (4/5): Great staff and good if you’re on a budget - Exceptional staff, very good breakfast. Room old and tired. Very noisy hotel. Very busy road and a horrible area. The place is very cheap though, so none of the above was unexpected, only booked last minute as it was near the hospital.
Filippa (8/5): Very good - It was a very beautiful and clean room and hotel in general. The stuff was very polite and helpful. The pool only has sun in the morning because of the building all around. Although the breakfast was big, it didn't have a lot of European breakfast choices, most of the foods were Indonesian and spicy.
Thitirat (10/5): Exceptional -