Goldener Schlüssel

Location: Rathausgasse 72, Bern, ch

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Restaurant
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Facilities for disabled guests
• Ironing service
• Packed lunches
• Currency exchange
• Squash
• Non-smoking throughout
• Wheelchair accessible
• Kid meals
• Public transport tickets
• Lower bathroom sink
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• Security alarm
• Key card access
• Broadcast Live sport events
• Pub crawls
• Television in common areas
• Free wired internet
• Tennis lessons on site
• Internet access
• Housekeeping on request
• Concerts/live shows
• Art gallery on site
• Wine release events
• Garage
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Economy Single Room

  This single room has a cable TV, tea/coffee maker and electric kettle. Face street side to the Rathausgasse with various bars and restaurants.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access

• Standard Double Room

  This double room features a desk and free WiFi. faces court side, quiet room

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Window

• Standard Triple Room

  This 3-bed room features a desk and free WIFi.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access

• Standard Single Room

  This single room features a desk and free WiFi. faces court side, quiet room

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access

• Family Room

  This family room features a desk and free WiFi.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access

• Comfort Double Room

  This comfort double room is located in the upper floors and features a balcony.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access

• Economy Double Room

  This double room features a electric kettle, flat-screen TV and tea/coffee maker. Face street side to the Rathausgasse with various bars and restaurants.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access

Guest Reviews

• Wilhelmine Maria (7/5): -
• Francisco Maximino (10/5): Perfecto para repetir! - Está en el centro histórico, buen comunicado y en una zona muy animada. Todo me gustó
• Pamela (8/5): - Good central location in the old town. Comfortable room
• Chew (10/5): Alles bestens. - Waren unsere Mitarbeiter und diese Waren zufrieden. War alles bestens.
• Dominique (7/5): Hôtel dans un bâtiment d’époque typiquement bernois. - L’emplacement idéal. Personnel efficace et compétent. Hôtel vieillissant. La cabine douche/wc étroite.
• Silvio Bachini (8/5): BOA HOSPEDAGEM EM BERNA. - De tudo fomos bem atendidos, bom café, localização. Ficamos numa habitação de frente pra rua, embaixo bares e barulho a noite.
• MANUEL BALTASAR (8/5): - Proximidade com os pontos turísticos. Quarto poderia ter um condicionador de ar.
• Sergej (10/5): -
• Jorge Leandro (6/5): - El trato de quien nos recibió, que amablemente nos pudo mejorar la habitación. En segundo piso .. muy recomendable, edificio antiguo bastante bien mantenido. Cuarto piso NO recomiendo, poseen todos los pisos una leve inclinación que da sensación de inestabilidad al permanecer parado.
• Lucia (8/5): -
• Joachim Stadel (4/5): - Great coffee Strange tiny room that was awkward to navigate.. Dumpy, grimey corridors. Poor breakfast selection (except the coffee was excellent)
• John (9/5): A great independant hotel for a city break in Bern - The hotel was well located, clean, comfortable with a good continental breakfast. The Resturant looked really nice and as it was poring with rain in the evening would have been very convenient; but it was closed.
• Fabian (7/5): -
• Christa Inge (9/5): -
• Carolin (8/5): Unterkunft mit top Lage und etwas angespanntem Preis -Leistungsverhältnis - Wir hatten für 2 Nächte ein Comfort Zimmer mit Balkon, das Zimmer war sehr geräumig, Holzboden, Betten sehr gut , zweckmäßiges Bad aber völlig ok. Ruhig!, das Frühstück war dann eher bescheiden, hier wurde nicht übertrieben, es war ausreichend und gut aber wegen dem Frühstück muss hier niemand hingehen ( kein Rührei oder ähnliches?)
• SANDRA (9/5): - Todo, un 10 en general
• Livia (7/5): -
• Jazmin (8/5): -
• Inana (1/5): -
• Peter Halmstad (8/5): -
• Nataliia (9/5): - Було чисто, в кімнеті чайник кава та чай в наявності фен та дуже круто була парасоля!! Привітний персонал!
• Marco (7/5): fonctionnel mais sans plus - Petite chambre sans fenêtres (fenêtre allant sur le toit). La dernière fois la chambre donnait sur la rue.
• jesuiswalter (9/5): - Ubicación excelente. Muy atento el personal.
• Sandra (5/5): Wir hatten es schön in Bern und für zwei Nächt ok. - zentrale Lage, nettes Personal nicht sauber geputzt (wurde aber direkt nachheholt nach der Reklamation), sehr kleiner Fernseher, Mobiliar in doe Jahre gekommen, Nasszelle im Zimmer wirkt provisorisch, keine pflanzliche Milch im Angebot
• Lucyana (10/5): A hospedagem perfeita para o propósito - Da localização perfeita, no centro histórico, a poucos metros da Torre do Relógio e da casa onde viveu Albert Einstein e onde ele desenvolveu a Teoria da Relatividade. Vaga para desembarque da bagagem, embora não tenha estacionamento, há por perto, embora caro. Há desconto para os hóspedes de 15%. Ha elevador, bem necessário para quem já, sobreyudo, viajando por um bom tempo. De ter a Dominique na recepcao que fala o português e dar dicas excelentes, ela viveu no Brasil, por mais de 20 anos. O hotel embora fique na area de bares e restaurantes é silencioso. O quarto do sótão com varandinha com bista para os telhados suíços a cereja do bolo. Café da manhã bem bom. O hotel permite guardar a bagagem para aquele passeio final à cidade, que merece cada minuto. Berna é linda. Do custo do estacionamenyo, embora ja soubessemos. O hotel foi na medida para excelente.
• Osvaldo (8/5): Great place to stay when visiting Bern - Great location There is no heating in the room and they don’t turn on the heat of the building.
• Graca (8/5): - Hôtel très bien situé et propre Chambre un peu petite
• Marika (8/5): - Zentrale Lage Wasserkocher müsste ausgewechselt werden...Nicht sauber und Deckel defekt
• Christoph (8/5): -
• Linda (7/5): - Bien situé
• Rainer (9/5): - Sehr hilfsbereites Personal, gutes Frühstück
• Peter (8/5): -
• Elena (9/5): -
• Barbara (6/5): Gut gelegenes Hotel - ruhige Lage mit Altstadtflair - Gute Lage, nettes Personal, dem Treppenhaus und den Gängen würde etwas Zuwendung nicht schaden Beim Morgenessen kleine Auswahl- Buffet wird nicht regelmässig aufgefüllt-kein Brot, Käseplatte leer ,alle Säfte leer …. Brot und Saft nach Rückfrage beim Personal erhalten…
• Nicole (10/5): -
• Ceren (9/5): -
• Maria (8/5): - La posizione. La cordialità del personale. Camera pulita Nulla da dire
• Laurence (10/5): -
• Marcelino (10/5): - Hotel com localização excelente e instalações também.
• Cécile (7/5): -
• Kerstin (6/5): -
• Cezar (4/5): -
• Anton (9/5): - Die zentrale Lage in der Altstadt in der Nähe des Bahnhofes ist angenehm für Bahnreisende. Personal in der Rezeption und im Lokal ist zuvorkommend und hilfsbereit. Der Kaffee zum Frühstück entsprach nicht unseren Erwartungen, weshalb wir auf Ovomaltine gewechselt haben. Das Selbstbedienungsbüffet war hingegen gut - sowohl Auswahl als auch Qualität.
• Ruth (8/5): It was okay. - room was small but comfortable. No view but nice and quiet. Bathroom was a cabin in the room.
• Paul (9/5): - Excellent breakfast.
• monique (8/5): Bien - Personnel restaurant au top Le bruit intolérable le soir , la nuit, le matin de bonne heure !
• Mary (10/5): Great place for a Bern stop over - The location was great!! Nice staff! No air conditioning and a bare bones kind of room.
• Margelisch (9/5): -
• Aline (10/5): -
• Angela (6/5): Overpriced. In need of upgrade. Minimal amenities. Very friendly staff - Breakfast was typical continental breakfast, with plenty of choice. No hot options. Very expensive hotel, probably because of the location in the heart of the old town of Bern. Quite dated. In need of a lot of TLC. Breakfast was just run of the mill continental..nothing special. Had dinner in the restaurant for one night. No complaints about the food, but when I asked for a particular glass of wine, I was told that there wasn’t a bottle open and could I choose something else! Very disappointing😩😩
• Corinne (8/5): -
• Mika (9/5): -
• Katharina (5/5): - Das Hotelteam ist sehr freundlich und die Lage des Hotels ist top. Man ist mitten im Leben, hat viele Bars rundherum. Auch der Bahnhof ist zu Fuß erreichbar. Mir war bewusst, dass es ein altes Hotel ist. Dennoch war ich enttäuscht. Das Zimmer war karg eingerichtet. An der leeren Wand deuten zwei Befestigungen darauf hin, dass hier mal ein Bild hing. Der Badezimmer ist sehr alt, beim Duschen läuft das Wasser aus dem Badezimmer ins Zimmer. Dort sieht man schon die alten Schäden am Laminat. Das Waschbecken ist voller Risse. Das Hotel - oder zumindest dieses Zimmer - müsste dringend renoviert werden. Der Preis entspricht absolut nicht dem gebotenen Standard.
• Giacinta (6/5): -
• Gabriela (9/5): Haben uns wohl gefühlt. - Die Lage war perfekt. Alles Sehenswürdigkeiten waren zu Fuss erreichbar. Das Frühstücksbuffet hatte sehr gute Auswahl.
• Sylvain (9/5): -
• Giuliana (8/5): Consiglio - La posizione e l accoglienza del personale Camera troppo piccola. Bagno migliorabile
• catherine (10/5): Parfait - Tout Rien
• Nadja (8/5): -
• Marc (8/5): -
• Giampiero (8/5): - Situata in zona.centrale per le destinazioni professionali da raggiungere
• YOSHINO (4/5): - 交通の便が良い こばえがたくさん飛んでいた
• Sally (10/5): Great place to stay, would return and recommend! - Fantastic location, very friendly staff, absolutely everything we needed! Comfortable beds and very clean. It was a little noisy in the evening, but that is to be expected due to the location above a great bar and restaurant, in the heart of the old town
• Christian (9/5): -
• Christian (8/5): - breakfast small bathroom
• Tiziana (7/5): Ci tornerei, ma chiederei prodotti senza lattosio in anticipo - Posizione, camera al terzo piano molto spaziosa e pulita Nessuna offerta senza lattosio a colazione
• Nadine (5/5): Nous ne reviendrons pas dans cet hotel - Le petit déjeuner était très bon et varié Le bruit de l'ascenseur à la tête du lit La rue hyper bruyante envahi par les cafés et les restaurants jusque tard dans la nuit. Très mauvaise insonorisation de la fenêtre. D'ailleurs, boules quies fournies dans la chambre On a demandé à la gérante de changer de chambre et ce n'était pas possible. Il faut demander une chambre coté cour !
• Sandric (6/5): - L'emplacement surtout. C'était proche de tout ce que je voulais voir. Les horaires du restaurant ne sont pas communiqué. Aussi, une grande partie des informations étaient en allemand seulement.
• Claire (8/5): Great stay thanks - Perfect location, breakfast was great, staff helpful and friendly. Room was a bit small not much room for luggage etc. however it was clean and had what we needed.
• Edmond (9/5): -
• Sean (10/5): Heart of Old Town Bern - The hotel location is perfect place for a stay in Bern. It is on block off the busy Main Street so it’s was quiet. Easy walk to every thing. Friendly staff with good breakfast. Would stay again.
• Wessel (8/5): - Good breakfast
• Fatma Meltem (8/5): - Konum çok iyi. Kahvaltida yediklerim gayet lezzetliydi. Oda biraz küçük ama tek kişi tek gece kaldigim icin sorun etmedim
• ana (10/5): - Todo, ubicación, personal e instalaciones Nada
• Paula (6/5): Volvería solamente por la ubicación - La ubicación es perfecta. La señora que nos atendió en recepción fue muy amable. Nos facilitaron cuna gratis para nuestra hija. Nos dieron una habitación junto al ascensor y nos molestaron varias veces en las que entraba o salía gente, y el propio personal de limpieza pasando la aspiradora y golpeando la puerta mientras nuestra bebé dormía siesta. El cuarto de baño parecía el de una caravana, entero cubierto de plástico (todo entero era plástico) y el agua se salía por todas partes mientras te duchabas. Las cortinas no cubren bien la luz y a las 6 am tuve que levantarme a intentar poner la habitación más oscura, pero fue imposible. Tampoco hay apenas variedad en el desayuno.
• Davide (8/5): -
• Tiaan (8/5): -
• Cristina (8/5): -
• Rachel (9/5): - Great position, in central Bern but at the same time very quite. Very comfort and clean room. Excellent breakfast!
• Brigitte (8/5): -
• Jorgelina (5/5): - La ubicación El caudal de agua caliente La cama El tamaño de la habitación, el baño muy incómodo El desayuno muy poca variedad
• Gesya (9/5): -
• Stéphanie (8/5): - Zentrale Lage Hotel in die Jahre gejommen. WC-Rollenhalter fällt ab, Sprünge im Lavabo etc
• Patricia Liliana (8/5): - Bom pequeno almoço. No centro, perto de tudo. Funcionários muito simpáticos e prestáveis.
• GIANLUCA (8/5): Non male - La posizione e lo staff competente e molto disponibile L'hotel avrebbe bisogno di una rinfrescata,le parti comuni sono un po sporche e vecchie. La finestra della camera con vista tettino interno.
• Bernd (9/5): -
• Kimberly (9/5): A stay near all things fun. - Location, staff accommodation and the breakfast. Was able to go to the jet wash with proper coins. Nothing…
• Yakubov (10/5): - Noice from outside
• Bozikovic (10/5): - Todos fueron muy amables! Una mención especial a Alexander que nos atendió en los desayunos y fue muy atento :) El hotel está muy bien ubicado
• Karen (9/5): -
• Fehr (10/5): -
• Bob (8/5): - Localisation centre historique TV non fonctionnelle
• DEIRDRE (10/5): - We loved everything about this hotel. Would recommend 100%, location just perfect, staff 👌
• KLAM (9/5): - The breakfast and especially the coffee is great. Bed is confortable Small shower embedded is the bathroom with only a curten on the last floor
• Judit (10/5): - There was no fridge ín the room, the bathroom was small.
• Jean-Xavier (8/5): -
• Elisabeth (8/5): Ein tolles,zentrales Hotel in einer tollen Dtadt - Sehr zentral. Sehr freundliches Personal. Sehr schwere Türen Speisezimmer sehr dunkel,gefãhrliche Stufen für ältere Leute.
• Changhong (9/5): - Great location, friendly staff who gave us great suggestions
• Burkhard (8/5): Toller Standort - Lage in der Altstadt, sehr verkehrsgünstig zu Tram und Bus Beim Frühstück ist noch Luft nach oben!
• Babeth (10/5): - Tout La chambre familiale, le calme côté cours, la chambre avex bouilloire tge, café La literie Le patking très proche avec reduction grace a l'hôtel, Et l'emplacement juste parfait!!!!! Petit déjeuners extra, varié, bon accueil et salle sympa Rien

Photos