Fairmont Makati
Location: 1 Raffles Drive, Makati Avenue, Manila, ph
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Fairmont Makati, nestled in the heart of Makati Central Business District, offers contemporary rooms with an exclusive Pillow Menu for personalized comfort. Each room provides stunning city views, modern amenities, and elegant marble bathrooms with complimentary bath essentials.
Convenient Location
Within walking distance to Greenbelt and Glorietta Malls, Fairmont Makati is also close to Ayala Museum and SM Makati, making it an ideal choice for shopping and exploring the city. With Ninoy Aquino International Airport just a 30-minute drive away, the hotel's location is perfect for both business and leisure travelers.
Exceptional Services
From the outdoor swimming pool and well-equipped gym to the 24-hour front desk assistance and tour desk for travel arrangements, Fairmont Makati ensures a seamless stay. Indulge in international cuisines at Spectrum or savor delicious pastries at Café Macaron, promising a delightful culinary experience.
Experience luxury and convenience at Fairmont Makati. Book now for an unforgettable stay.
Important Information
Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. If you are making payment using another cardholder's credit card, kindly contact the hotel directly prior to arrival to process the request.
Complimentary breakfast for children ages 5 years old and below when accompanied by an adult staying at the property. Applicable breakfast charges may apply for children ages 6-12.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Car hire
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Fruits
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Happy hour
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Golfing on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Electric bicycle charging station
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Pool View Room with Two Queen Beds
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
-
Fairmont King Room - Mobility Accessible
The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
-
Presidential Suite, 1 Bedroom
1 Double Bed
Overlooking the city
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Visual doorbell/knocker notification
- Visual fire alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Fairmont Gold Double Room
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
-
Fairmont Gold, Club Room, 2 Double Beds
2 Double Beds
Overlooking the city
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Visual doorbell/knocker notification
- Visual fire alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Deluxe Room, 2 Double Beds, Pool View
2 Double Beds
Overlooking the pool
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Designer toiletries
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Visual doorbell/knocker notification
- Visual fire alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Fairmont Room King
Offering views of the city, air-conditioned rooms are equipped with a safe, an LED cable TV, a mini-bar and ironing facilities. Luxurious marble bathrooms include a hairdryer, bathrobes, over-sized bath towels and free bath amenities.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Shower chair
- Rooftop pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Corner King Room
This air-conditioned room features floor-to-ceiling windows offering stunning views of Makati City. It also comes with a large work desk, French press and tea-making facilities. There is also a flat-screen TV. The en suite marble bathroom comes with a separate rain shower and bath tub.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Shower chair
- Rooftop pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Fairmont Gold King bed Room
Located on level 7, this air-conditioned room is fitted with a working desk, a safety deposit box. A mini-bar, an espresso machine, and an electric kettle is also included in the room. The private bathroom comes with a separate shower and bathtub along with free toiletries. Gold Room benefits include: - Access to the Fairmont Gold Lounge for two people - Continental buffet breakfast between 06:00 to 10:30 (Mondays - Fridays) and 06:00 to 11:00 (Weekends and public holidays) - All day nonalcoholic refreshments at the Gold Lounge - Evening cocktails and hors d'oeuvres between 18:00 to 20:00 - Complimentary 2 items for pressing per stay - Complimentary use of the boardroom for 2 hours per day; subject to availability - Complimentary in-room local calls (excluding mobile calls) and selected toll-free calls - Complimentary high speed wireless and cable internet access - One-time shoe shine service; overnight service
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Access to private pool
- Private check-in and check-out in the executive lounge
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Fairmont Gold Corner Suite
This suite is fitted with a living area offering views of the city and a flat-screen TV. The room also comes with a dining area, a mini-bar, and an espresso machine. Included in the private bathroom is a separate shower and bathtub with free toiletries and a hairdryer. Gold Room benefits include: - Access to the Fairmont Gold Lounge for two people - Continental buffet breakfast between 06:00 to 10:30 (Mondays - Fridays) and 06:00 to 11:00 (Weekends and public holidays) - All day nonalcoholic refreshments at the Gold Lounge - Evening cocktails and hors d'oeuvres between 18:00 to 20:00 - Complimentary 2 items for pressing per stay - Complimentary use of the boardroom for 2 hours per day; subject to availability - Complimentary in-room local calls (excluding mobile calls) and selected toll-free calls - Complimentary high speed wireless and cable internet access - One-time shoe shine service; overnight service
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Access to private pool
- Private check-in and check-out in the executive lounge
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Fairmont Double Room with Two Double Beds
The pool with a view is the standout feature of this quadruple room. Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned quadruple room features a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe King Room - Pool View
This triple room's standout feature is the pool with a view. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as pool views. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Maria Preciosa (9/5): -
- Kevin (10/5): -
- Uday (10/5): -
- Khamosh (9/5): - Everything Nothing
- Argelene (10/5): -
- Marvin (10/5): Excellent! - Very nice hotel, good location, breakfast buffet was very good.. also very helpful staff. Had help from a particular staff member when checking in who went above board and would definitely choose to stay here again. N/A
- Margaret (10/5): -
- Hsiang Chih (6/5): - 空間配置，空調溫度，浴室隔間方式，都有點問題
- samuellec2017 (2/5): Selective Service - I stayed here recently for my school prom. While the room was clean and the amenities were nice, the service was a huge letdown. We were told to expect a discount or upgrade as students of my school, but the front desk flat-out denied it. What made it worse was seeing classmates who booked the same dates get upgrades. When we asked why, the staff gave us conflicting excuses about 'membership' and 'availability'—even though we checked in earlier than the other group and neither of us had any membership status. It honestly felt like the staff was picking and choosing who gets good service. It’s disheartening to feel treated differently at a hotel that’s supposed to be 'prestigious.' I’ve seen other reviews mentioning this exact same issue, so it clearly wasn’t just us. Management really needs to fix how they train their staff and make sure they’re actually following through on the promos they promise. Not the kind of experience I expected at all.
- Zoran (9/5): lepo - Raznolikost ponudbe Niso mi še poslali računa po elektronski pošti, kot so obljubili na zoran.lazukic@profil.si
- 266maritaq (10/5): Customer service is unmatched - I’ve stayed many occasions at Fairmont and never disappoint. The customer service here is exceptional. On our recent visit, the service was personable and the staff made you feel very special. Special shoutout to the ladies in Erika, Marian and Pauline (Writers Bar Team) for their hospitality and attentiveness. Goes without saying, the amenities are beautiful. The atmosphere is calming and relaxing. We stayed at Raffles so the rooms were spacious, clean and comfortable. Location wise, very convenient to shopping centres, restaurants and only 15 minutes from NAIA airport. Overall, Fairmont is always the choice for myself and family for our stay in Manila.
- Tushar (10/5): -
- Jestine (10/5): -
- Thierry (9/5): -
- LOURDES (5/5): I may consider staying elsewhere next time, especially for better value and convenience. - * Friendly and accommodating staff - The staff were consistently friendly and polite, and the night manager handled concerns very well. * Clean and well-maintained environment - The lobby has a nice open-concept design that feels fresh and upscale. * Comfortable bed - The bed was very comfortable, which made the stay pleasant overall * Late checkout accommodation (very helpful) * Better staff training on room features - they were not very informative, especially when it came to explaining room features like lighting and controls. * Clear communication (especially dining inclusions) -A waitress mentioned alcohol was included, but later clarified only sangria was included—not wine. This felt misleading and disappointing * Improve lighting system usability - Lighting system was confusing, with no clear way to control individual lights * Fix maintenance issues before guest check-in - bathtub drain did not work, charging pad not working and other charging outlets are not so visible * Better value for price - while it meets expectations in some areas, it doesn’t fully match the price point compared to other luxury hotels. especially, Initially assigned corner room had a strong lingering odor in the hallway
- Agnes (10/5): -
- corelio (10/5): Great Stay - Very nice hotel. The staff is incredibly courteous and helpful — truly an army of people making sure everything runs smoothly. The room was very comfortable, and the breakfast was excellent, with plenty of options for both Western and Asian tastes. Lots of variety and everything well prepared.
- Yasser (10/5): - موقع ممتاز قريب من الأسواق والمطاعم وغرف واسعه وهدوء وراحه اعجبتني فيه
- Sophie (10/5): A little bit of perfect - Everything was perfect. Complimentary upgrade to a suite was amazing. Butler service, clean room, amazing amenities and beautiful breakfast
- Nicole (10/5): Topnotch hospitality 10/10 - Went during Manila Pen Show/overnight layover to Cebu. The staff went above and beyond to make sure you have a memorable experience. From check in to check out, everything was smooth and efficient. Very thoughtful staff. They truly made our stay so memorable and they were the ones that stood out to me. The pool was great too! Will definitely come back again. I wish the breakfast buffet had a wider selection & a la cart was a bit underwhelming.
- harveycamposano (10/5): Best Buffet in Makati - Everything from the help of Ms Sherlyn until the table and food preparation was perfect. The food, diverse as it may be, was well thought-of and very delicious. The only comment about the food I have is that the Beef Carving (Sirloin) should be cooked medium rare first, not medium already because there are some people like me who want our beef Medium Rare in doneness.
- Dreamer20211160922 (10/5): Great concierge - Recently stayed at Fairmont Makati and I have to give special recognition to KC from the concierge team. His service was truly outstanding and warm, professional, and incredibly attentive. He went above and beyond to make sure everything was seamless, and his recommendations and assistance made a real difference to our stay. KC is a true asset to the hotel and sets a high standard for hospitality. Thank you for making our experience so memorable!
- gregorywX3997HA (10/5): Exceptional Customer Service! - While visiting the lobby pastry store, I was greeted by Kath. She was very courteous, professional and Kath’s customer service was among the very best I have ever experienced. Having Kath as a member of the Fairmont team is one reason that keeps returning to Fairmont Makati as my favorite accommodation and a true testament of Fairmont Makati commitment to excellence. Thank you so much Kath - job well done!
- Dariusz (9/5): -
- jmocampo9 (10/5): Making our anniversary more special - The Fairmont Makati team made our 20th wedding anniversary truly special. From the excellent, spacious room to the consistently proactive and attentive service, everything was thoughtfully prepared. We were especially touched by the surprise setup waiting for us when we returned to our room. It made the celebration even more memorable. We also enjoyed the lunch buffet, which was as sumptuous and satisfying as always. Over the years, this has become our go-to place for anniversaries because of the consistently wonderful experience. Thank you for making each celebration meaningful. Keep it up!
- Rod (8/5): -
- somnath30aug (10/5): Unbeatable stay at Fairmont Makati - The location is brilliant—literally steps away from the Greenbelt malls, making shopping and dining incredibly easy. My room was huge, stunning and felt truly luxurious, providing the perfect space to unwind. What really sets this hotel apart, though, is the Filipino hospitality. The staff are warm, attentive, and genuinely make you feel welcome. Easily one of the best stays I’ve ever had! Would love to come back to Philippines and no guesses on where to stay
- 横山 (10/5): - ロケーションが非常に良い スタッフが優しい
- H7456WDrodolfop (10/5): Perfect Stay - Magnificent stay at the Fairmont and Raffles Makati. I stayed on two different occasions, and both times the staff, service, and accommodations were impeccable. The Concierge team was incredibly accommodating and helpful with all my requests. A special thank you to Mayumi, the Chief Concierge, as well as Gilbert and the front desk staff for making each stay truly special. The Fairmont Executive Lounge team were also very warm and pleasant, which added even more to the experience. The location is fantastic, close to everything—and the service is truly top-notch. I would definitely stay here again and highly recommend it to anyone visiting Makati.
- Sasan (10/5): - The Location is perfect, Greenbelt is across the road, shops , cafes and restaurants. The Hotel is super clean and the rooms are very spacious and comfortable. The staff ... this is were your stay becomes an experience or a past memory. The staff are absolutely fabulous! Very polite and welcoming. The staff at Macaron Cafe definitely make your stay enjoyable and memorable. Fantastic service and exceptional service. There's nothing i can say , for improvement. Fairmont Hotel has ticked all the boxes.
- Gourav (10/5): Great location, warm staff - Booking . Com They didn’t add the point in my Accor account because it is booked thru booking.com, I didn’t understand the logic
- B9569IXvickih (10/5): Wonderful experience - From pick up at the airport, easy check in, wonderful & polite helpful staff, lots to choose from Buffett breakfast. My husband & I thoroughly enjoyed our time at The Fairmont. Recommend having a massage!
- Martyn (10/5): Can't think of amything - Amazing hotel with great staff. Hotel is clean and well positioned in Manila. The value for money and selection and quality of food in the restaurant was exceptional.
- enzo (10/5): Top. - Tout. Rien. Ah si => le sèche cheveux.
- Trav1078 (10/5): Memorable January Stays with Great Service - Stay was perfect overall. During our first week of January stay, we were pleasantly upgraded—thank you to Janine from the Front Office for the thoughtful gesture. There was a certain smell in the room, but DM Inah promptly checked on us and even offered a late check-out, though we had to leave early. Much appreciated. Special thanks as well to Dewey and Francis from Concierge for their assistance. On our last stay during the third week of January, we were again upgraded, this time to a room with a beautiful pool view. Our request for a late check-out was granted, which we truly appreciated. However, there were no amenities set up in the room despite being a Silver member and a birthday celebrant. We had to request this from Royal Service—thank you to Borge for making the effort to arrange it. A heartfelt thank you to DM Inah, who once again took great care of us, and to Francis from Concierge for his consistent support. Also, special mention to Govind and Ron Cruz from the Front Office for their assistance. Overall, a wonderful stay with excellent service from the team. 😊
- ALGOOS_Com (10/5): - Great place great caring great room nice food The menu could have been richer but all was great
- Mark (7/5): - Cold AC, clean facilities, good service, good location for Makati Hotel pretty dated and has an”old” smell. The breakfast way below par for international standard.
- Khaled (10/5): العوده في المره القادمه هنا - الموقع كان ممتاز قريب من كل الأماكن والمولات ،، الامن ولامان ممتاز هنا إذا أردت ان تسكن الغرفه قبل موعد الاستلام يجب ان تدفع ،، إجمالا الافامه ممتاز
- Kentaro (10/5): -
- Arlita (9/5): A wonderful hotel stay in a great location. - Great location. Clean rooms. Great breakfast buffet and staff.
- FFIC (10/5): Wonderful Hotel! - This is one of the best hotels I've ever stayed in (and I travel frequently)!!! Absolutely love the hotel, food and service. We had a very delayed flight (multiple times delays) and they were on top of everything and right there to pick us up and get us our rooms immediately! Anything you needed, they were there instantly! The concierge team was fabulous and helpful! There is not one employee in that hotel that didn't say hello and always asking if we needed anything. We felt like VIP's! The hotel breakfast is the best we've ever had! There are so many choices and made to order choices that anyone can find plenty to eat! We had NYE dinner at Mireio and it was spectacular! Enjoyed talking with the executive chef and staff! The rooms were quiet, comfortable, large and had everything you needed! My daughter's family needed a rollaway bed and they said it was like a "real" bed, not the thin mattress rollaways you usually get. I can't say enough good things about the hotel, service, food and employees! Thank you for a great trip!
- OzcoupleSFBCA (10/5): Exceptional service that keeps us coming back - My husband and I have been staying at Fairmont Makati for over a decade and once again, this stay has reminded us exactly why we remain so loyal. We have just checked in for a short three night visit before heading back to Melbourne, and from the very beginning the experience has been flawless. A special mention must go to Sam Gil, Guest Experience Lead. From coordinating our arrival and departure details ahead of time, to ensuring our requested floor was arranged, everything felt effortless. We were delighted to return to our room after drinks at Mistral to find a thoughtful welcome amenity waiting for us, and Sam even rang shortly after we checked in just to make sure everything had gone smoothly. That level of care is rare and deeply appreciated. Since Sam began working across both Fairmont and Raffles Makati, the uplift in service standards has been genuinely noticeable. His leadership, attention to detail and genuine passion for guest experience shine through in every interaction. We would also like to commend Roza at Mistral, who was absolutely wonderful. Warm, professional and attentive, she made our evening at the rooftop bar even more memorable. After so many years of staying here, it is comforting to know that Fairmont Makati continues to deliver not just beautiful rooms, but exceptional people. Service like this is what turns a hotel stay into a relationship. We will always come back.
- 279tinoc (10/5): The luxury getaway in a big city - From walking into the Fairmont to entering our room , the service was outstanding The nice smell of the hotel and elegance of the foyer was pleasant to experience. The high ceiling in the bedroom administration, made the room feel grand Fairmont won’t disappoint you
- Roseprev (10/5): Hotel is okay - the staff are exceptional! - I stayed at the Fairmont Makati hotel during the Christmas holiday for 6 nights. While the hotel has always been okay, my experience was truly elevated by the staff. One in particular is Ben Misola (front desk). Ben was terrific in assisting me during check-in, even though it was late. My flight arrived at 10 pm, and Ben ensured that my check-in (and out) was a breeze. This is important if you have just arrived on an international flight and are exhausted. I stay at the Fairmont each time I visit Manila because of its fabulous spa. Unfortunately, no one mentioned that the entire time I was there, the spa was undergoing repairs. I had to listen to hammering and pounding during my treatments, and the mineral pool and steam spa were closed. It would have been nice to have some communication from management about this. So if you are planning to stay here, check with the hotels first. The location is excellent, and the rooms are usually immaculate. In conclusion, friendly, professional, and invaluable staff, like Ben, who provides excellent service, made a big difference and are the reason for the 5-star rating. Staff like that really deserve recognition.
- Jemy07 (10/5): A relaxing worry-free stay - Went here for an overnight stay with my family and we had the best time. Great location, excellent staff, clean and spacious room (Fairmont Gold). Alfred from the front desk and Adi from the gold lounge were very helpful. I'm not good at remembering names but these two were exceptional. Will definitely book this hotel again.
- Woody (10/5): -
- Elenita (10/5): Short but sweet stay. - Location, staff, facilities. None.
- Alan_pan (10/5): Second to none - Superb! Everyone is attentive. JAI at lobby has been really nice to me. Kate from gold lounge and everyone there !!! They’ve been taking care of me while I had a sore throat.
- Kentaro (10/5): - Amazing experience!
- LETIZIA (9/5): Da tornarci per l’accoglienza ricevuta, la disponibilita’ e la gentilezza! - Molto accogliente, una struttura molto bella, in posizione centrale con tutte le Comodita’
- Matthew (10/5): -
- nikkor552 (10/5): Birthday Stay - From the moment we arrived, we were warmly welcomed by Jai, who assisted us to the front desk. Her simple yet thoughtful gesture of apologizing for the short queue was genuinely appreciated and immediately set the tone for our stay. KC from Concierge also welcomed us warmly, and during check-in, Aaron was efficient and thoughtful, even offering complimentary drinks while we waited for our room. What made the experience even more special was DM Ram personally assisting us to our room, a gesture that felt very sincere and well appreciated. Throughout our stay, everyone we encountered was warm, attentive, and always smiling, despite the busy season. Special mentions as well to Ella and Kate at the lounge, Anna who assisted us during check-out, Eruelle at the café for dinner and breakfast, and Inah the duty manager, who personally sent us off. The stay was extremely comfortable, homey, and relaxing. You could truly feel the genuine care and hospitality from the entire team, which made my birthday celebration even more memorable. Thank you to the Fairmont Makati team for such a heartfelt and exceptional stay. We will most definitely be back.
- Christina (10/5): -
- kkfspl (8/5): Fairmont Makati - A very nice hotel in Makati . Good location with lot of restaurants and shopping malls in walking distance . Spacious rooms and bathrooms . A good spa. Breakfast is good. Has a Indian counter also. Service of Mr. Puri in front desk and his team was particularly very praiseworthy
- Benjamin (9/5): -
- Christine (9/5): Awesome! Will definitely go back! - Cozy and comfortable! Staff was great! Location best! None
- Christine (9/5): Awesome! Will definitely go back! - Rooms were cozy and spacious! Staff was great! Location was best! Nothing
- Ganz (10/5): - Bathroom, absolutely beautiful.
- Joe Mar (8/5): -
- monchingk (10/5): Phenomenal Service! - Came back this year and decided to stay at the Fairmont Makati again, this time we've met AD from the concierge team. AD assisted us multiple times during our stay and have provided us an impeccable service! To Fairmont Makati including everyone behind this beautiful property, we can't thank you enough for your hospitality. THANK YOU!
- Robert (10/5): -
- alexmH4316BD (10/5): The service was exceptional! Highly recommend ! - Kathlene the concierge was a pleasure assisting me. She had all the patience in the world and didn’t hesitate to answer any of my questions. She has a beautiful and friendly smile. Very pleasant service and welcoming !
- T7847LGestelles (10/5): Fairmont spa deep tissue ✨ - Thank you very much Jane for the wonderful deep tissue massage! Heavenly and so restorative. I highly recommend if you are in Manila ✨
- Caarticay (9/5): Great option to stay in Makati area. - Good location, clean and spacious room and friendly staff. Breakfast selection is excellent and good spread of international fare. The hotel’s carpet smells very old.
- charlieo122 (10/5): Marvelous in Makati - We had a wonderful stay at this hotel. The check-in/out process was quick and hassle free. Reception staff were warm and pleasant. Aaron did a great job with our check-in. The lobby is spacious and airy with plenty of seating. Our room was spacious, comfortable and well maintained. Perfect for a good night's rest after a long flight to Manila. Staff throughout the hotel were attentive and always ready to assist. This hotel is located within a short walking distance to shopping centers and restaurants. It's a great place to stay in Makati.
- SOOKMEE (9/5): -
- 834carlay (10/5): Loved it! - Enjoyed our stay, from the momemt we checked in until we left. Big thanks to Accor concierge, Marvie, who made us feel truly welcome and pampered. She made sure we were well taken cared off! ❤️
- TinaMontinola (10/5): A True City luxury Retreat in the Heart of Makati - Our stay at Fairmont Makati was a treat from start to finish. The room surprised us , high ceilings made it feel spacious and calm, and the bathroom amenities (those Le Labō products) added a little luxury that we didn’t expect. We went down to Café Macaron for dessert before bed. We had macarons (mango and ube flavours were highlights) paired with good coffee, just a relaxed, sweet nightcap.  In-room dining also came through: we ordered fish and pasta from room service, the seared fillet with seasonal vegetables and a creamy penne with salmon teriyaki sauce was yummy The next morning we walked across to the UCC café right beside the hotel for brunch. It was convenient, comfortable, and a nice change of pace from the hotel’s dining room. Location wise, you couldn’t ask for better. The hotel sits in the heart of Makati’s Ayala Centre retail and leisure zone. Across the street is Landmark, and right beside that are Greenbelt and Glorietta , full of shops, restaurants, open-garden walkways, and yes a movie theatre. You’re within easy walking distance of all of it. Service throughout the stay felt genuinely caring and efficient , no fuss, just good hospitality. If you’re in Makati and want somewhere that blends high-end comfort with convenience and a little local flavour thrown in, Fairmont Makati hits the mark.
- 803trinat (10/5): Highly recommended for staycations! - This hotel was a wonderful suprise! Our family has been Shang loyalists for a long time, but my growing boys wanted to explore something new so I booked Fairmont for the long weekend. We had such a nice time! The room was bigger than the usual, food was great (we tried Spectrum, the Fairmont lounge and in-room dining), the pool was well designed and pretty big for a non-ground floor pool, the gym also had good equipment. Most importantly, the staff was very friendly and accommodating. Overall, the hotel feels cozier and friendlier than Shang and other hotels in the city :) We will definitely come back!
- pdy23 (10/5): Living up to their high standards, as always. - Fairmont has never disappointed us in the many times we’ve visited their properties, and this time was no exception. The room was very clean, well kept, and the water pressure was great. Le Labo toiletries were very nice, and the rain shower was heavenly. Everyone in the staff was tremendously friendly and helpful. We want to cite Kenjie of Cafe Macaron in particular, for being very attentive and proactively rectifying a minor problem with an order swiftly and graciously. Thanks so much!!
- France (10/5): Loved it here! - Everything, from the service to the food, the room and amenities. They gave us a welcome cake as well, thank you very much for that! It was really good!
- I9273QYerikm (10/5): My sincere gratitude - I had a fantastic birthday staycation celebration last Oct 24-26 2025 As expected the facilities and amenities are top notch, My room is spick and span as well. But what catches my attention are the hospitality of the Hotel Team Members. Juvi Maguliano went above and beyond by welcoming me at the lounge during check-in and personally escorting me to my upgraded room, which I greatly appreciated. I was also impressed by the efficiency and leadership skills of Spectrum Manager Rochelle. I observed her as the Morning Shift Duty Manager, and she even waited for me and my family for my birthday dinner. She made it sure that I will be taken care of. The Spectrum staff on duty that evening were so attentive, particularly Yani and Kristoff, They deserve special recognition. Their dedication was evident, as they maintained their smiles and energy despite likely being tired. Spectrum morning shift Monic and the team Thank you. Furthermore, I would like to commend Sheena, Sheila, Patrick, Briel, Kate and Gelo of The Fairmont Gold Lounge Team. Their consistent performance never fails to impress. Ohhh and The classical acoustic performance at Spectrum was sophisticated and serene, elevating the dining experience to a truly refined occasion." Again, Please accept my sincere thanks to the entire Fairmont team for making my birthday staycation so memorable. I look forward to returning soon.
- Omar (9/5): -
- Omar (9/5): -
- GEF (10/5): -
- 500margiec (10/5): Above and beyond the call of duty. Thank you Ezekiel - I am beyond amazed at the service in this hotel. Ezekiel went above and beyond the call of duty. My cell phone fell out of my pocket in the car on my way to Tre airport. I was through immigration and security before I realized. He drove to the airport and terminal and passed the phone back to me. I then went back through security and immigration. So impressed
- Greevo1 (10/5): Excellent location, Superb Gold Lounge with stand out Customer Service - I'm a returning guest and once again I found everything perfect. The location is excellent, and all staff are committed to delivering the best in customer service. I appreciated the lovely welcome gift and the early check in. The Gold Lounge staff, focussed on providing high levels of customer service and were always there to assist. It was great to see some familiar faces, and special thanks to Ali & Zarrah. The Food & Beverage across the various restaurants and lounge was of high standard. Thank you to everyone who made mu stay most enjoyable.
- J6416SMmelodym (10/5): Birthday staycation 🤍 - I stayed at Fairmont Hotel Makati for my birthday and had a wonderful experience. The check-in and check-out process was smooth, the room was clean and spacious, and the staff went above and beyond to make my day special. The amenities, especially the pool and breakfast buffet, were top-notch. Highly recommend this place for anyone looking for a relaxing birthday staycation.
- carped364 (10/5): Great Place for a first time in PH - This hotel met all of my expectations ; from the warm welcome of the concierge at the airport to the CO shuttle from the hotel. The CI with Ben was smooth and made me feel welcome from the start. And the massages were divine. A bit desappointed that i couldnt enjoy the exterior swimming pool first due to the weather and then due to a private event. But itll be for next time. Also id have prefered the minibar being refilled everytime the room is being cleaned instead of being on request. Overall, ill definitely be back soon, for a longer period of time.
- Tamim (1/5): Stay away from this place I would not recommend it - Only its location Everything was bad since check in the facility is very dirty. The room is dirty, and I found a rotten potato under the bed looks like being there for a month. The restaurants for breakfast and dinner is really bad , dining in room was horrible and the food was awful I would not recommend this hotel to anyone.
- AOK (8/5): -
- AOK (8/5): - Location, big room and big bathroom, friendly and welcoming staff Rooms design is old and furniture doesnt match, specially curtains were repaired instead of being changed with new.
- Andrew (8/5): - Nice Spa, the rooms are comfortable, but starting to feel a bit dated. Very friendly staff. Great location for access to a multitude of shopping and dining options
- Explorer41941900710 (10/5): Fabulous 40th Birthday Celebration - I celebrated my 40th birthday with my family last month at Fairmont Makati. The team was super hospitable and really flexible with all our requests. One of the managers from T&C even gave me a complimentary cake from the café after finding out it was my birthday during a casual chat—such a sweet gesture! Everyone was so warm and welcoming, which made the whole stay extra special. Overall, it was such a memorable way to celebrate, and I’d definitely love to visit again in the future! :)
- Ella Grace (10/5): - Clean room, accommodating staffs, very accessible, well equipped gym
- jomsb2025 (8/5): Luxury stays in makati - What impressed me most is the hotel’s prime location right at the heart of Makati, close to luxury shopping, fine dining, and the bustling business district. The facilities are very well maintained, showcasing a perfect balance of elegance and comfort. The ambiance is refined yet welcoming, and I also noticed a great mix of expat guests, which made the environment vibrant and cosmopolitan. A special shout-out to the amazing staff who truly elevated my stay. JAJA, the ever-smiling and friendly front desk officer, was absolutely outstanding. From check-in to departure, her warmth and attentiveness made me feel valued as a guest. I’d also like to extend my gratitude to Francis (from Isabela) and Giselle (from Bulacan) from concierge department both were consistently helpful, respectful, and quick to extend a hand whenever needed. Their genuine hospitality reflects the Filipino brand of service at its best, and it’s something that makes Fairmont stand out. The only downsides for me: the TV in the room isn’t a smart TV (which I found a bit disappointing, especially for a five-star property), and the check-in/out policy could be better. Check-in at 3 PM feels a bit late, while the 11 AM checkout feels too early. Overall, I’d still highly recommend Fairmont Makati for anyone visiting the city—it’s a wonderful place with world-class service, and the staff really make the difference!
- Flyer658280 (10/5): Pre-birthday Blast - Celebrated my pre-birthday last weekend at Fairmont and I had a blast! Staff were hospitable and always greeted with a smile. I especially enjoyed the mango cheesecake from Cafe Macaron, the buffet breakfast, and the swimming pool. ‘Til next time, Fairmont!
- GrandTour141662 (10/5): Fantastic - Had a fantastic stay. Benhur Misola made sure that my check in requests went smoothly, excellent service Benhur!, Housekeeping and the Concierge did well too, access to the mall, soundproof and decent guests
- Timothy (10/5): - The only place I stay when visiting Manila. Amazing staff as always. Thank you for always going the extra bit more.
- Stay64554561731 (10/5): The people make the difference - We are an international business couple who appreciate the little things that make a difference. In this case its the service. When staff go the extra mile it is truly appreciated. Dana in the main lobby bar and coffee shop is that girl. Showing genuine personal interest is so rare these days. Our compliments too to the management for staff training.
- Steven (10/5): - Absolutely wonderful place full of wonderful people
- Gene (10/5): - Hotel was nice and super clean. Staff were very professional and exceeded my expectations. Will stay again on my next trip!
- RandyRively (4/5): What happened to the Fairmont? - Since moving out of Makati in April 2023, this has always been our home away from home when coming back to the city. The staff, always top notch: friendly, positive, remember your last visit and so respectful. F&B, again, lovely. Having visited three venues, all good. And now the rooms. Totally not worth $225++ per night. Upgraded due to being an Accor gold card member and this is the experience: 1. Slow check-in 2. Pillows flat as pancakes 3. Towels so dingy and old - should have taken a photo 4. Curtain - torn and so badly repaired - room 556 5. Lack of umbrellas - it’s rainy season, one umbrella is not enough (we returned ours to the concierge) Very disappointing trip back. Seriously asked friend maybe it’s time top drop Accor after more than 20 years and stay the Pen or Shang just next door. Get your groove back Fairmont!
- Steve (6/5): Ok stay, dated hotel which had some unpleasant smells, paid for breakfast for 4 days but only used it twice because of t - Location, staff Dated rooms, hallway has a really bad damp smell which comes into the room
- HEKTOR (8/5): -
- vsr40 (10/5): Big room, fixtures are new. Charging points are updated and accessible. Overall wonderful experience - The staff are very helpful and courteous. Special shout out to Benhur Misola for making our check-in and Checkout process very smooth and easy. .
- shadracko119 (10/5): Memorable - Excellent Memorable. Excellent people and staff 👏👏.. will always aspire to visit again and again.. Thank you so much.
- Michael (10/5): - There was a slight smell of mildew in our room but we just stayed for two nights and didn’t complain. Besides that it was an absolutely wonderful stay.
- jilliane120 (10/5): Memorable Anniversary and Babymoon Staycation - We recently stayed at Fairmont Makati to celebrate our wedding anniversary and babymoon. We booked through Accor, which was seamless and upon arrival, we were delighted to be upgraded to a deluxe corner suite— the room was very spacious, clean, and perfect for our little celebration. Aparrt from the fruit platter, we were surprised with gifts curated by Sam, Kath, and the entire Fairmont Makati concierge team. They went above and beyond to make our stay deeply personal and memorable. They have arranged a handcrafted bouquet of flowers and tiny baby booties, a decadent congratulatory chocolate cake, a printed copy of our very first family photo (our ultrasound!), and a framed Spotify song featuring a cartoon version of our picture. Every staff member we encountered was warm, welcoming, and accommodating. From our butler service, check-in, to dining (in-room and buffet), and to our late checkout request. The overall experience was wonderful and we can't wait to return. Thank you again, Fairmont Makati.
- Maritess (10/5): -
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