The Residence Boutique Hotel
Location: 17th 4th Avenue, Houghton, Johannesburg, Gauteng, 1986, Johannesburg, ZA
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of elegance and relaxation at The Residence Boutique Hotel, nestled in the heart of Houghton Estate, Johannesburg.
Spa & Recreation
Indulge in rejuvenation at our full-service spa offering a range of treatments, alongside three outdoor swimming pools, an outdoor tennis court, and a soothing sauna.
Dining & Drinks
Savor delectable cuisine at our on-site restaurant or enjoy room service in the comfort of your beautifully appointed guestroom. Unwind at our bar/lounge with your favorite drink after a long day.
Comfort & Amenities
Each of our 18 individually decorated guestrooms features luxurious amenities, including fireplace, flat-screen TVs, and private balconies. Stay connected with complimentary WiFi or explore local attractions with ease using our area shuttle service.
Don't miss out on the ultimate relaxation experience—book your stay at The Residence Boutique Hotel today!
Important Information
- One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Concierge service
- Wheelchair accessible
- Steam room
- Fitness facilities
- Golfing nearby
- Safe-deposit box at front desk
- Free newspapers in lobby
- Full-service spa
- Smoke-free property
- Pool umbrellas
- Tours/ticket assistance
- Area shuttle (surcharge)
- Snack bar/deli
- Access to nearby indoor pool
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Couples/private dining
- Banquet hall
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Luxury Suite with Private Jacuzzi
1 King Bed
Furnished balcony/patio with garden views
Layout - Bedroom, living room, and dining area
Relax - Fireplace
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Doorbell and phone notification
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Designer toiletries
- Separate sitting area
- Room service
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Furnished balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Restaurant dining guide
- Doorbell/telephone notification
-
Luxury Suite, 1 King Bed
1 King Bed
Furnished balcony/patio with garden views
Layout - Bedroom, living room, and dining area
Relax - Outdoor private hot tub and fireplace
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Separate sitting area
- Room service
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Private spa tub
- Furnished balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Restaurant dining guide
- Doorbell/telephone notification
- Private spa tub (outdoor)
-
Luxury Room, 1 King Bed
1 King Bed
Furnished balcony/patio with garden views
Layout - Separate dining area
Relax - Fireplace
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Doorbell and phone notification
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Room service
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Furnished balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Electrical adapters/chargers
- Restaurant dining guide
- Doorbell/telephone notification
-
Luxury Suite, 1 Bedroom
1 King Bed
Furnished balcony/patio with garden views
Layout - Bedroom, living room, and dining area
Relax - Outdoor private hot tub and fireplace
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Doorbell and phone notification
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Separate sitting area
- Room service
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Private spa tub
- Furnished balcony or patio
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Electrical adapters/chargers
- Restaurant dining guide
- Doorbell/telephone notification
- Private spa tub (outdoor)
-
Madiba luxury Suite
1 King Bed
818-sq-foot individually decorated room, furnished balcony/patio with courtyard views
Layout - Bedroom, 2 living rooms, and dining area
Relax - Outdoor private hot tub and fireplace
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Doorbell and phone notification
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Separate sitting area
- Room service
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Private spa tub
- Furnished balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Electrical adapters/chargers
- Restaurant dining guide
- Doorbell/telephone notification
- Private spa tub (outdoor)
-
Luxury Villa
1 King Bed
2077-sq-foot individually decorated room, furnished balcony/patio with garden views
Layout - Bedroom, living room, and dining area
Relax - Private pool, outdoor private hot tub, and fireplace
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Day bed, free local calls, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Private pool
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Separate sitting area
- Room service
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Private plunge pool
- Deep soaking bathtub
- Private spa tub
- Furnished balcony or patio
- Free cribs/infant beds
- Day bed
- Bedsheets provided
- Electrical adapters/chargers
- Restaurant dining guide
- Doorbell/telephone notification
- Private spa tub (outdoor)
-
Luxury Penthouse, 1 King Bed, City View
1 King Bed
656-sq-foot individually decorated room, furnished balcony/patio with city views
Layout - Bedroom, 2 living rooms, and dining area
Relax - Outdoor private hot tub and fireplace
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, deep soaking bathtub and separate shower
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Doorbell and phone notification
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Separate sitting area
- Room service
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillowtop mattress
- Deep soaking bathtub
- Private spa tub
- Furnished balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Electrical adapters/chargers
- Restaurant dining guide
- Doorbell/telephone notification
- Private spa tub (outdoor)
Guest Reviews
- SaFaith2006 (10/5): Beautiful, luxurious stay at the serene Residence Hotel - Concierge team was welcoming and helpful. The hotel is located in the lush green, quiet and serene Houghton Estates Neighbourhood. The rooms are spacious. Only addition necessary at least for my room would be a bedroom workstation. The one by the outside section in my room was fine but meant i had to ensure i carried a power pack and also not quiet ideal as it also then rained in the evening and morning and exposes one to weather elements. Adequately stocked mini bar and whiskey decanter available with ice in the room. Beautiful views outside and gymnasium and spas to take care of fitness and relaxation needs. Great food choice overall. Enjoyed chicken makhaya while my colleagues had salmon and Ostrich nicely done accompanied by white wine from a wide selection. The only downside on bar side was absence of my preferred beer but barman still availed a decent alternative. Rosebank Mall under 3km by Uber or Hotel shuttle if in need. Houghton Golf Course close by All in all i got value for my money and would still want to go there when in JHB. Rooms were clean and comfortable
- AssisP45 (10/5): A rare gem. - For a Joburg place this hotel offers privacy and safety. The room was very spacious, service was top notch and we enjoy the breakfast everyday. The Spa was also good. The decor is interesting and it manages to hold its authenticity. Dinner was worth it. A great stay.
- Mnsandefur (10/5): Wonderful Hotel - Arrived at the hotel early morning after a long trip from Austin, TX and were pleasantly surprised that the hotel had a room ready for us and we were offered a wonderful breakfast with both made to order and buffet options, mimosas and coffee. Wonderful way to start our trip. The room was huge, well appointed, and very comfortable with a beautiful deck overlooking the garden. The hotel was quiet, beautiful, and very clean. Drinks in the piano bar were great and the dinner was amazing. I had a carpaccio trio of warthog, ostrich, and springbok that was stellar with the warthog exceeding expectations. The service was outstanding, location perfect for the start of our trip, and all of the staff were very kind, helpful, and a pleasure.
- Herve (10/5): An oasis in the city - A lovely hotel, and welcoming and helpful staff. Our room was spacious and nicely-designed with our own indoor and outdoor shower, and a soothing spa-like feel. Dinners and breakfasts at the restaurant were excellent and a personal tour around town was everything we’d hoped for. It’s a wonderful oasis in the city.
- AndrewD132 (10/5): Oasis in Joburg - Overnight stay between the Blue Train and an up country safari. Comfortable rooms with a pleasant garden view. Steak for dinner was a joy and the breakfast before heading to the airport was delicious. Very good staff.
- Z1998ZFrachelp (10/5): Beautiful. Unique. Special. Romantic. Comfortable. Safe. Luxury. - Amazing boutique hotel. Unique. Thoughtfully designed and super special. We loved every minute of being here and the staff welcomed us so kindly.
- reservationsafrica (10/5): Excellent - Beautiful place to relax. The stuff are very polite and on point. The rooms are excellent. The room we stayed in had a jacozzi and the bed was nice and big. Very clean place.
- Ellen (10/5): - Lovely property and very friendly/helpful staff. I would definitely recommend this hotel, we just wish we had had a few extra nights there.
- N4023POpamelas (8/5): A nice stay - The rooms were very comfortable and the staff was warm & friendly. Since it is made up of several connected residences, the hallways/walkways could be quite cold in the winter, but the hot water in the bed helped (and the temperature in the rooms was fine).
- Bettina E (10/5): - It was an amazing experience at the residence. We would recommend it as a five star hotel, and would go back again. We hope to go back again. The staff were so friendly. The food was excellent, and our accommodations were just beautiful. The tropical nature of the resort was amazing as well.
- Kentm1 (10/5): A hidden gem in the suburbs of Johannesburg! - The Residence is a fantastic accommodation venue that provided every luxury to our short Johannesburg visit. The staff are so friendly and willing to help. Facilities are great and the highlight is the restaurant where the food was exemplary. It is in a very secure location with large outdoor garden and deck including a fire pit for the cool evenings.
- Philip (10/5): Highest recommendation! - Absolutely fantastic boutique hotel. Beautifully decorated, top level service, great food and drinks, plenty of amenities. Nothing to complain about. Probably the nicest boutique hotel we have stayed in.
- Valeriy (10/5): Penthouse stay - Really great and friendly staff. Helped me find comfortable and safe things to do around the neighborhood. The penthouse suite was very luxurious.
- worltravelerF (10/5): My home in Jozy! - The perfect place to stay in Johannesburg I discovered this hotel motel than 10 years ago by accident when my flight was canceled and been keeping staying there since. Super cozy place all rooms are huge with terrasses open fire place everywhere super friendly and efficient staff. I never thought of looking at another place to stay since my first stay.
- 625MatthewS (10/5): City break - We headed here after a disappointing night at the Westcliff. What a difference! The atmosphere was so relaxed, the staff were charming, and the food was great. There were so many beautiful places to sit and relax, and the gym was great as well. A great place to overnight in Johannesburg.
- monicaosullivan (10/5): Fabulous Oasis in Houghton, Jo'burg - My husband & I stayed here for 2 nights before flying back to Vancouver. We loved everything about this beautiful 5 star boutique hotel ! The food, pools, spacious bedrooms , design, and friendly staff. The attention to detail is excellent. The staff at front desk helped me with a local phone call to a friend in Jo'burg that did not work on my mobile phone. Thank you!
- Delphine051072 (10/5): For the foodies - A beautiful oasis in the outskirts of Johannesburg. The rooms have elegant interiors and the people working there are extremely dedicated and friendly. Impeccable service. Last but not least, the food is just amazing. Kudos to Chef Nicolas, who is not only a magician but a true artist!
- sinnyf2025 (8/5): The Residence Boutique Hotel is a luxurious five-star establishment located at 17 4th Avenue in the serene Houghton Esta - The Residence Boutique Hotel is a luxurious five-star establishment located at 17 4th Avenue in the serene Houghton Estate neighborhood of Johannesburg, South Africa. This elegant hotel offers a tranquil retreat with convenient access to the city's major shopping centers, such as Rosebank and Sandton City, as well as key tourist attractions. Instagram +1 The Residence - Hotel +1 The Residence Portfolio Accommodations: The hotel features a selection of opulent rooms, suites, villas, and a penthouse, each designed with meticulous attention to detail. Guests can enjoy amenities like private outdoor areas with showers and spa baths, Egyptian cotton sheets, down comforters, and complimentary minibars. The Residence - Hotel Expedia.com +2 oyster.com +2 The Residence - Hotel +2 Facilities: Dining: An on-site restaurant and bar provide a variety of culinary delights, with options for private dining. oyster.com Spa: The spa offers a range of treatments, including couples' sessions, and features a steam room and sauna for relaxation. Expedia.com Recreation: Guests can enjoy three outdoor swimming pools set within landscaped gardens, a fitness center equipped with TechnoGym equipment, and outdoor tennis courts. oyster.com Guest Reviews: Visitors consistently praise the hotel's exceptional service and luxurious ambiance. One guest noted, "The room, service, staff, environment, and food was hands down the best I have had in years." Tripadvisor For more information or to make a reservation, visit the hotel's official website:
- katherinepL5129DZ (8/5): Enjoyable honeymoon experience - My husband and I came here in October 2024 for our honeymoon. It was a nice, charming hotel. Our room was spacious and clean. The food from the hotel's restaurant was good (we got to try a variety of local flavors) and the staff was professional.
- Guillermo (10/5): - Staff is amazing
- Aubynwr (10/5): Couple night stay in Jo'burg. - My wife and I had the privilege of spending two nights at the Residence Hotel in Jo'burg. Great stay the rooms are unique, comfortable and quiet. The food and hospitality are amazing, and you can't go wrong with w stay here if you're in Jo'burg.
- BoardingPass802615 (8/5): Ideal oasis for a night or two - The hotel is in the upscale Houghton area but I still wouldn't feel safe walking around it! We spent a night in the hotel before flying back to the UK. The hotel’s car picked us up and dropped us off at the airport and the driver efficiently sorted out where to meet our handler. Very impressed with the service. The hotel has a sizable footprint set in lovely gardens with two swimming pools and other pools with fish and running water. Very relaxing. We had a suite in the annex which came with its own hot tub and terrace. The suite was spacious and comfortable. The décor is colonial with an eclectic twist, sometime it worked but other times it looked a bit tacky! We enjoyed a pre dinner drink in the well stocked bar and chose local cuisine for our meal which made a nice change and was good to try something more traditional. The price of food is on the steep side compared to where else we stayed. There was a good choice for breakfast with a cold buffet and hot food to order. The staff were all very friendly and helpful. The only issue was with the safe which malfunctioned but they lent us a key so we could leave our valuables there. An oasis ideal for a night or two to chill out.
- Harold (10/5): - This hotel sets the standard for all others. Our spa experience here was nothing less than perfection.
- NorthStar57839 (10/5): Fabulous spa, exceptional staff and quality of treatments in a beautiful surrounding. Excellent customer service - This was my second time visiting the residence spa and I couldn’t recommend it more highly. The ambience, the views, the attention to detail with the products used and not forgetting to mention the magic and experienced hands of sonthini ( by far one of the best therapist I have come across in my 3 weeks travelling South Africa)! I was left feeling energised, invigorated and ready for my return to this beautiful oasis in December of this year. Nothing but exceptional
- melanie (10/5): - excellent property which met all our needs
- gordonm186 (10/5): A boutique experience - We really appreciated the boutique and quirky ambience of the hotel. Clearly the hotel has grown organically and the layout is a little complex which is interesting to uncover. Each space is full of character and very comfortable. Staff are charming and friendly. Breakfast was excellent. We stayed in the Pool Villa one night which we loved, due to a leak we were moved to the Madiba Suite for our second night which has a huge private deck. Both suites were lovely, comfortable and well designed. Spa treatments were very good. We would happily stay again and recommend.
- Marsha (10/5): - Beautiful, quiet and great service
- L7092IJlukeg (10/5): Great choice for a luxurious stay in Johannesburg - After a long trip to South Africa from Australia, it was wonderful to arrive at such a lovely hotel. This place is charming, warm and inviting, the rooms were beautifully decorated and the restaurant served fantastic food for dinner and breakfast. Was quite convenient to the airport, a great choice for a luxurious stay in Johannesburg!
- O6567ZHdavidr (10/5): My favorite Johannesberg Gem! - One of my favorite hotels in the world! Don't think twice about staying in this luxury gem in Johannesberg. Perfect doesn't even do it justice. When you get in the hotel you will not ever want to leave. Rooms, service, amenities, food all a 12 on a 10 point scale!
- JustinF1903 (10/5): Excellent Stay at The Residence - The property is beautiful, and all of the staff were incredibly friendly and helpful. We stayed in the Pool Villa, which had a very spacious bedroom with walk-in closet, a large bathroom with separate tub and shower, a lounge separate from the bedroom and a private terrace with heated plunge pool. The food at both breakfast and dinner was excellent. We had great hotel-provided transfers to and from the airport and a fantastic private tour of Johannesburg and Soweto, which we arranged through The Residence.
- Beacon2014 (10/5): Luxury Home Away from Home - We loved everything about this five star luxury haven. The decor, the staff, the food, the ambiance, the spa, the comfort. What a beautiful and memorable entree to South Africa! We were truly sorry to leave when it was time to go and will make it a must in every future S Africa visit!!
- W7032TVcarolp (10/5): The secret gem of a hotel - Wonderful gem of a hotel that caters to all aspects of a luxury stay.. from the wonderful champagne welcome to the delicious meals, comfy rooms and excellent spa treatments. Close to the airport and easy ride to Johannesburg must sees like The Apartheid Museum. This is a place I return to anytime I am in Johannesburg.
- Kim (10/5): - Everyone was amazing. So helpful. Excellent food and excellent property. You won’t be disappointed.
- Ebony (10/5): A hidden gem - From the moment we arrived the staff we amazing. We have continued to get nice little surprises the whole time. Spa and onsite dining is also amazing. A perfect stay.
- lungman111 (10/5): An ode to a time gone by - -Location: The posh neighborhood of Houghton is where Mandela used to live and many wealthy reside. -Beautiful old home with modern tech gadgets. Decor is old fashioned. Wood, leather, old books, sherry in the room and old polo clubs transported me in time to Victorian or early 20th century England. -Food: outstanding eggs and hot chocolate -Service: great. As in old England This is "Downton Abby-esque". No equivalent hotel in the US
- Carol (10/5): - It was quiet and peaceful
- Ann (10/5): - A beautiful hotel with an outstanding level of service. We enjoyed our stay immensely and would definitely choose The Residence again.
- shaun (10/5): - A wonderful hidden Gem. Fully recommended
- BRUCE (10/5): - Very friendly and professional staff. Eager to accommodate your wishes. Dining room is excellent with no innovative menu well executed.
- Ben (8/5): - Nice property however the swimming pool in our villa was not available, nor was the larger pool outside our villa. So two out of three pools were out of order. Not great. But otherwise the villa was clean, functional etc and the staff weee great
- Eduardo (10/5): - Fantastic hotel, great food and outstanding service !!!!
- Michael (10/5): - terrific staff and intimacy of hotel make this a terrific boutique hotel.
- glen (10/5): What a fantastic hotel. - What a fantastic find this hotel was, just 30 minutes from Johannesburg airport. This hotel is well worth the 5 start rating and the service was excellent from our pick up from the airport to our return. Exceptionally good value. We would definitely recommend to other travellers.
- Verified traveler (2/5): nice from far, but far from nice - Unfortunately I was left very disappointed. - The room phone was faulty and I needed to walk to reception to get it attended to. - The AC power plug by the desk was not working so I needed to run my cable across the floor. - The irrigation system outside was not connected properly and spraying the patio and making a noise. The first request to repair went ignored and took a second request for someone to come repair, some 2 hrs later. - Microwave was faulty and was told that I would not be able to use it! No offer to replace or fix. - Ordered room service at 6.45pm. At 8pm nothing had arrived and I called reception. 2 min later a plate of ice cold food arrived. Sending it back, 25min later, I was then called informing me that they had run out of stock of that item. Chose a new meal which then arrived at 8.30pm, almost 2hrs after my initial order. - Upon checkout, I was billed for that same meal twice! - On advising the check out assistant of my disappointing stay, no apology of any sort, nor even acknowledgement of the issues was offered. It was clear that no training had been provided on how to deal with these situations.
- John (10/5): Great discovery - This is a great boutique hotel. Rooms are roomy and extremely comfortable, spa and sauna in room, grounds are spectacular, excellent Resturant with indoor or outdoor seating, and a wonderful well trained staff. Micheal on piano really is exceptional and sets a wonderful mood for dinning and lounge area.
- Bhekimpilo (4/5): - The property is in a nice area and seems to have been nice years back.My experience (sept 14-17 2022) a bit of a nightmare.I booked one of the best rooms with a private jacuzzi.Room was stuffy and dusty.Furniture and decor is out dated and the So called private Jacuzzi didnt even work at all.The front desk staff has no Clue whats going on in the hotel and taking your grievances to them is a complete waste of time.This is just an average hotel which seems to have been great way back ,but now is just an average dumo not worthy to be called a luxury hotel.Was promised a refund for a night,but once i got back to my overseas destination,no one seemed to care and contacting them in anyway is a complete waste of time ,as no one ever calls,emails or contacts you back.Disgraceful how it can even call itself a 5 star hotel.Buyer Beware!!Dont believe all you see on their website..I gues those are the pictures from its early years.The place is stuffy and Musty .Most appliances in the rooms are rusty and as for the So called Jacuzzis..They dont work AND havent worked in a Long time(As i was told by the 5th WAITER who was sent to my room to "act"like he was fixing it.What a farce of a place..Nothing but a Bad experience here both from the hotel and the staff and management.
- Norah (10/5): - Unique beautiful dream of a place! Will be back
- Edward (10/5): - Old World Charm with every modern comfort. The highly professional staff exceeds your expectations and makes you feel like family.
- Edward (10/5): - Quite boutique hotel that feels like home. Great staff that’s attentive to your every need. Diners enjoy the warmth of a roaring fire while listening to the serenades of an exceptional pianist. A truly SPECIAL evening.
- Sarah e (8/5): A Weekend treat - I really enjoyed staying in the hotel for two days The staff were very friendly and went that extra mile The rungu massage at the Spa knocked my socks off It was like being in another world amazing experience
- Ahmed Adam (10/5): A Gem - Always Amazing
- Johannes (10/5): Wonderful week-end - My wife and I stayed at the hotel for two nights and everything was just perfect. Most outstanding was the friendly and interactive way the staff engaged with us. The spa treatments were excellent and done in a highly professional manner. The hotel is close to many places in Johannesburg but in a quite environment creating the feeling of "at home" . We will definitive recommend the hotel to others and book again.
- IAN (10/5): Outstanding! - We have stayed before and we will be back again. Always good food and exceptional service! We also hosted a dinner for 10 with our friends and again everything was outstanding!!
- Mark (10/5): Top chef - Hospitality and service was great. Friendly staff and the food was excellent. Top chef. All in all very pleasant.
- Verified traveler (10/5): - The boutique experience was amazing! Eclectic decor and great food.
- Verified traveler (10/5): - One of the most beautiful places I have ever stayed in travel taking me to over 80 countries.
- Verified traveler (10/5): - Great hotel. Only complaints were that the suite’s hot tub bubbles were not working / broken and they seemed to be leaving it broken vs plan to fix it when I asked about it. Also for some reason the staff would take away the complimentary large bottled water in the room during turndowns before I was done with it and then not replace it until the following afternoon.
- Verified traveler (10/5): - Wonderful place. Amazing staff and grounds. Looking forward to visiting again soon.
- Verified traveler (10/5): - Loved the outdoor shower and hotel restaurant was superb! Amazing breakfast included in stay.
- Verified traveler (10/5): - This is an amazing boutique hotel. It is one of a kind! We felt like we were staying in someone's home. The staff is friendly but very respectful of your space, they get to know you and anticipate your every want. The hotel is warm and inviting and has many different rooms where you can relax, have coffee or a drink, sit by the fireplace, sit in a sunroom, sit by the pool, etc. The rooms are clean and quiet, the bed is comfortable with beautiful linens, the bathroom was a bit small in our room but had all the necessities. The breakfast they offered had something for everyone and the food selections for other meals was varied. An extraordinarily and comfortable experience. You would not be disappointed if you choose this hotel.
- Cheryl (10/5): Fabulous - staff so friendly and attentive - Fabulous hotel! All the staff were friendly and so attentive. We stayed for two days without leaving the hotel and it was treat after treat. We booked a suite and enjoyed our balcony with jacuzzi. Bathroom was large and very beautifully presented. Spa treatments (body scrub and hot stone massage) were wonderful. Breakfast buffet was of finest quality and you could choose from a hot menu too. We also enjoyed our casual lunch and dinner and I thought the prices were very reasonable for the quality. Loved having a fridge with complimentary drinks and fresh milk for tea. Lots of beautifully furnished lounges to sit in and an amazing fishpond. Didn’t use the small gym but it had a good range of equipment. Everything has been thought of. Can’t wait to go back!
- Verified traveler (10/5): - Stayed in the Presidential Suite, what could possibly be not to like? This hotel is a hidden gem in a very nice area of Johannesburg. Staff is fantastic, restaurant is excellent. Really did not want to leave the property... Will come back next time in South Africa.
- Verified traveler (10/5): - truly attentive great service...good reasonable restaurant..location is ok but there are no both safe & convenient places to stay in Joburg..city is crime ridden..was strange when waiter informed us that tip added to the restaurant bill is split among ALL hotel employee and if we want to reward him we would better leave him cash..
- Verified traveler (10/5): - Loved the old house feel complete with sitting rooms that opened into the back garden
- Verified traveler (10/5): - No wonder it is the number 1 boutique hotel in Joburg. Impeccable property, incredible service and a five star restaurant to boot. I wouldn’t stay anywhere else while in Johannesburg. Special thank you to assistant manager Moses and the incredible chef. But all of the staff is amazing.
- Verified traveler (10/5): - We have travelled the world and stayed in many fine hotels but this is the first hotel that we were awed by. Everything was wonderful. We wish that it was in Europe or somewhere closer to North America so that we could come back again but Johannesburg is too far for us to return to. it is an incredible place to stay and the neighbourhood is very affluent and safe. If there was an option of giving it a ranking above 5 we would.
- Verified traveler (10/5): - Absolutely beautiful and very unique. The spa and dining area are beautiful and very relaxing.
- Verified traveler (10/5): - Stayed in the Penthouse, which is outstanding. This is old school class. Staff are all so friendly.
- Verified traveler (8/5): - Friendly and very helpful staff. Thank you!
- Verified traveler (6/5): - The bar tenders, drivers, were excellent. Certain front desk staff were not to helpful and had an attitude. Coming from the W Dubai, and owning a boutique hotel myself, I can say that it certainly was a let down. However the drivers and Lower level staff were excellent and exactly what I would expect. Everything else was on par with a 5 star boutique hotel.
- Lotta (10/5): Amazing boutique hotel - highly recommend - This hotel is absolutely amazing, it is a beutiful place with fantastic staff and nice food. I think that this is one of the best hotels that I've ever stayed at. They really goes out of their way to give you the best service
- Segolenne (10/5): Absolutely recommend - Most amazing hotel. Absolutely perfect and worth every penny. Amazing rooms, champagne breakfast, pool, service. Could not fault it.
- Adam (10/5): Fantastic hotel - Great customer service. Very nice place to stay.
- Debra (10/5): A unique boutique hotel; good service & security. - Unusually individual, elegant rooms - ours had a sitting area with fireplace, and outdoor deck with shower. Excellent dining experience. Nice stay but all too brief. Security is heavy around the perimeter, as it is for most in town hotels, homes, schools in Johannesburg. Drove through some run down areas to get to the hotel but the Immediate area surrounding the hotel was nice.
- Marco (10/5): A paradise of peace in Johannesburg - The Hotel is an amazing small Paradise of peace in wonderful surroundings with lots of flowering Jacarandas in October. Very friendly Staff, clean, nicely furnished and cosy room. perfect setting in a quiet and nicely maintained garden. Very good restaurant
- Dawn (10/5): Two nights in Jo'burg. - The hotel is tucked away in a very safe residential area of Johannesburg. The staff team is professional, helpful and make a big effort to make your stay as nice and comfortable as possible. Our suite was a reasonable size and had a lovely balcony with hot tub. The design offered a great degree of privacy which you rarely get in hotels. The public areas were full of interesting things to look at. The Spa was very unusual and offered a great choice of treatments. Restaurants a short drive away. The hotel offers several chauffeur driven excursions which are quite expensive but worth while. Our driver Marvin was a fantastic guide. He has lots of local knowledge and history and was very keen to share.
- Ann (10/5): Don't stay anywhere else while in Jo'Burg! - This is the best and most elegant hotel we have EVER stayed in, and we have stayed in a lot of hotels over the years. This was an outstanding experience! Highly recommend this beautiful home away from home!
- Moises (10/5): Old School Vibe and 5 Star Service - We stayed there twice in our trip to South Africa, On the way in and on the way out. Each time we had a suite with unique amenities. The food at the restaurant was some of the best food in the whole country. The service was really spectacular. The staff is super friendly and attentive. The facility even though its kind of easy to get lost because its 3 old mansions put into one large estate is really nice. There are numerous pools and amenities so it was quite a unique setting. We had a hickup w/an airport pick up and management went above and beyond to make sure we were satisfied with the misunderstanding. Great Hotel! -
- MS (10/5): Great hotel! - Huge and well-appointed rooms/suites. Our suite (#15) not only had a large shower and soaking tub, but also a sauna downstairs plus a jacuzzi and pool w private patio! Extremely quiet and safe location. Numerous services, including airport transportation and an excellent restaurant. Highly r commended.
- Angelica (10/5): - What a hidden gem! Will absolutely come back soon!
- Julius (10/5): Johannesburg's Best - Tremendous. Fantastic property and a Staff among Staffs. Exhilarating.
- U.E (10/5): An Intimate Experience At The Residence Hotel - This was our second stay at The Residence; it will not be our last. An oasis of charm, character and boutique sophistication in big city Johannesburg. Mr. Moses (?Butler) deserves special mention. The excellent kitchen also churned out a symphony of great food. The ambience and character of this special small luxury hotel was unsurpassed. I unreservedly recommend this gem.
- Peter (10/5): A wonderful welcome and comfortable visit - We only had 24 hours in Joburg. This hotel looked after us so well and is reasonably central to be able to visit the Rosebank Mall and Arts and Craft centre (10 mins) and the Apartheid Museum (30 mins). The airport was only 25 mins away too. The hotel is beautifully appointed with the most attentive staff. We didn't use either swimming pool but did enjoy a wonderful dinner and use of their extensive wine list! The bedroom was a good size and the be linen and pillows were SOO comfortable. We will be back!
- Harold (10/5): Best hotel in Johannesburg - This is a remarkable hotel with excellent staff! They were very attentive to our needs and very willing to help us around town and with tours. They were very helpful with airport transfers and anything else we needed. If you are ever in Johannesburg and you don't stay here you are missing out on an amazing place and group of people that make you feel like family!
- Mickey (10/5): Absolute luxury! - Excellent staff, amazing amenities, great food, wonderful pianist, beautiful setting. We stayed for 2 nights on our way to and from Madagascar, and it was perfect both times. We booked their car transport to and from the airport and they were waiting for us when we arrived, a welcome sight after a15+ hour flight. We had dinner, lunch and breakfast and all were excellent. There were also lots of little extras in all the rooms, robes, slippers, sherry, amarula, gourmet nibbles and candy. The multitalented pianist who is able to play anything you care to hear, has also written an interesting novel which is for sale in the gift shop. The rooms were beautiful, lots of interesting art, crystal chandeliers everywhere and very comfortable. They allowed us to keep our room for the day as we had a late departure, which was very kind, although I am sure that depends on availability. Many comfortable spaces to sit inside and out, a koi pond, 3 pools, one heated. Beautiful gardens and more birds than we saw on safari.
- joyce (10/5): Best hotel in the city - Each room is unique and the staff is extraordinary! Nothing is too much to ask. The entire staff especially Moses were the best group I have ever seen. I travel a lot personally and on business and this is the best hotel that I have EVER stayed.
- Gwen (10/5): Hospitality at it's absolute BEST - I truly have to give 6 starts to the folks at The Residence, This was an AMAZING stay. The staff was absolutely outstanding from the moment we arrived to the moment we left, catering to our every need as if we had known each other for years. Special thanks to Mr. Warren and Ms. Charity for all they did for us. Words cannot explain how grateful my sisters and I are for all your care and attention. One of my sisters was going through a very difficult time, hence the reason for our brief getaway and you all made my efforts worth every second of the trip! This Residence is truly "boutique" in every sense of the word. This will definitely be my new 'home" when ever I visit Johannesburg.. and believe me, I shall be back! :-)! Best regards, Dr. Gwen (and her 2 sisters :-))
- Anders (10/5): Best hotel in Joburg! - We work in the travel and hospitality industry, and this was by fare one of the best experiences we have EVER had. The Residence is exactly that. A place to call home. A place you never want to leave. The staff went above and beyond for us and were the most friendly, skilled and service minded we have ever experiences. This was truly a wonderful stay and I can only recommend this hotel to everyone visiting Joburg.
- Abdullah (10/5): Great experience - Simply, a great and amazing experience!
- Brett (10/5): WOW - Best hotel I have ever stayed in. Unbelievable architecture. Must be seen to be believed and I had the lowest category room. How it is not a member of the LHW I don't know.
- Khiuri (10/5): A hotel that feels like a home - My only regret is that I didn't get the residence boutique to pick me up from the airport - to ensure the smooth stream of excellent service we received from the moment we arrived at the hotel. I would advise anybody to use their transport services, its affordable and gives one a sense of security and elegance that you don't get from an Uber Black. After being poured a glass of bubbly and asked some short questions, check in was done! No need for lengthy forms or waits (even though we arrived early for check in). The hotel and room decorations are wonderfully classic old school, without getting too heavy handed. There's a wonderful use of space so that you feel more like you are in a forest maison than in residencial Johannesburg. We had lunch at the restaurant, and everything was impecable. The tempura prawn was particularly delicious. But mostly I would have to commend the ever attentive, ever present staff. It was a wonderful stay, and I have already heartily recommended the lodge to my friends.
- Mark (10/5): A great hotel in Johannesburg - The Residence Inn is located in the upclass neighborhood of Houghton where Nelson Mandela had his home and where his wife still resides. The neighborhood is full of muti-million dollar homes and perfectly safe for walking. There is a modern shopping mall nearby, and the staff will take you there. The food and service were excellent. My wife and I staid in the Penthouse from which we had a view over the tops of neighboring homes. The Penthouse has a deck measuring a couple thousand square feet that has a hot tub, dining table for four, a sitting area for four and a swinging chair all arranged beautifully with tropical plants. We enjoyed breakfast on the terrace every morning and unwound in the hot tub in the evening. I strongly recommend the Residence Inn.
- g (10/5): Total Luxury with boutique charm - Total luxury with a small boutique atmosphere.
- Verified traveler (10/5): - Great experience here - the staff is really phenomenal and the food was excellent.
- Verified traveler (10/5): - Exceptional personalized service. Seamlessy arranged our pickup form airport and next-day departure to incorporate a museum visit before returning to airport. Heated outdoor pool was a treat. Dining experience in hotel was extremely pleasant: comfortable uncrowded tables, excellent food.
- Nuno (8/5): Clean and lexurious hotel. Fantastic service - Clean and lexurious hotel. Fantastic service
- Elna (10/5): Absolutely Amazing hotel!! - We travelled for our 25th wedding anniversary and stayed one night. From airport pick-up (with free wi-fi in the car) it was 5-star luxury all the way!! The rooms are gorgeous, the staff is fantastic and the service is top notch! Best turn-down service EVER! No ordinary breakfast buffet, oh no they serve every table with its own buffet tray!! The private jacuzzi was the reason we picked this hotel and we are so glad we did - one of the best hotels we have ever stayed at. The only thing I would change is to have a vanity table with a stool, mirror and electric outlet so you can sit down and do your hair and make up instead of standing at the bathroom mirror with the hairdryer plugged into the shaver!
- Tiffany (10/5): - It was stunning. The staff was so very attentive. It was literally perfect.
- Alice (10/5): Perfection - This is a beautiful hotel in a residential area. It is a short ride to downtown. The staff was wonderful. They could not do enough to for us. Breakfast was delicious.
- Michael (10/5): Wished we could've stayed longer... - Wonderful, quiet room with private terrace which was equipped with outdoor shower. Comfortable bed and large bathroom. Restaurant was excellent--friendly, attentive service, interesting menu and very detailed presentation. The entire hotel is warm and inviting. I would wholeheartedly recommend.
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