Anantara Palais Hansen Vienna - A Leading Hotel of the World

Location: Schottenring 24, Vienna, at

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Sauna
• Massage services
• Currency exchange
• Hammam
• Concierge service
• Allergy-free room
• Kid meals
• Pet bowls
• Spa/wellness center services
• Steam room
• Beauty Services
• Pet basket
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Bicycle-friendly property
• Vegetarian menu options available

Rooms Available

• Junior French Balcony Suite

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Concierge services

• One Bedroom Suite

  This spacious suite features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Concierge services

• Premium Room with Extra Bed

  Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Concierge services

• Presidential Suite

  The suite provides an electric kettle. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Electric kettle
  • Bottle of water

• Grand Premium Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Concierge services

• Junior Suite with Extra Bed

  Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Concierge services

• Anantara Suite with Extrabed (2 Adults + 2 Children)

  The suite offers an electric kettle. The unit offers 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Electric kettle
  • Bottle of water

• Anantara Suite

  This spacious suite features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Concierge services

• Junior Suite with Extra Bed (2 Adults + 1 Child)

  Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Concierge services

• One Bedroom Suite with Extrabed (2 Adults + 1 Child)

  The suite provides an electric kettle. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Electric kettle
  • Bottle of water

• Premium French Balcony Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Concierge services

• Premium Room with Extra Bed (2 Adults + 1 Child)

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Concierge services

• Junior Suite

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Concierge services

• Premium One Bedroom Suite

  This spacious suite is consisted of of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Concierge services

• Deluxe Room

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as an inner courtyard view.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Concierge services

• Premium Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Adapted bath
  • Emergency cord in bathroom
  • Shower chair
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Concierge services

• Presidential Suite

  This spacious suite includes a kitchenette, a seating area, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The well-fitted kitchenette has a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Concierge services

• Anantara Suite With Extra Bed (2 Adults + 1 Child)

  This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Anantara Suite With Extra Bed

  This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Premium One Bedroom Suite With Extra Bed (2 Adults + 1 Child)

  This spacious suite is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Premium One Bedroom Suite With Extra Bed

  This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Grand Premium Room with Extra Bed (2 Adults + 1 Child)

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Grand Premium Room with Extra Bed

  Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Nakonechna (10/5): We would like to thank Anantara Palais Hansen Vienna Hotel, and especially manager Dominic, who made our vacation truly -
• Iffatb (10/5): Warm, Attentive, and Memorable - The best hotel experience I’ve had in Vienna. Exceptional service, incredible attention to detail, and a truly warm atmosphere throughout our stay at the Anantara Palais Hansen Vienna Hotel. A special thank you to Karim and Daysel for taking such wonderful care of us and making our stay unforgettable. Their kindness, attentiveness, and personal touch made all the difference.
• Irina (10/5): Ставлю отелю 10 из 10! - Понравилось абсолютно всё! Шикарный номер, невероятно удобные подушки, матрас и отличная шумоизоляция — сон был идеальным. Персонал 10/10: очень внимательные и дружелюбные. Завтраки отличные — всё свежее и вкусное. Спасибо Anantara за такой тёплый приём!
• aegisscg (10/5): Amazing Stay - Great hotel in a very good location. From the moment you step in everybody was so friendly and gave an amazing service. Rooms are clean and good size. The breakfast was wonderful and the service was excellent. Special mention to the breakfast manager Lindsey for a great service and friendly atmosphere. Daysel who welcomes you every morning starts your day in a good feeling. Acquila gave a superb service and friendly smile.
• Dennis (10/5): -
• UKSurgeon (10/5): Exceptional hotel with service to match…. - This is truly an outstanding hotel with absolutely nothing left to be desired. We spent the May bank holiday weekend on the occasion of my birthday and were treated with a room upgrade to a Premier suite with a lovely chocolate cake, balloons and a bottle of fizz to greet us in our room when we arrived. The suite was truly exceptional with elements of luxury in every aspect. What really stood out however was the outstanding service and hospitality provided by every member of staff but special mention to Lindsay and Kerim who provided us with wonderful service and a constant smile every day. We would not consider staying in any other hotel for our next visit to Vienna.
• Bogdan (10/5): -
• Carlos Eduardo (10/5): Estadia confortável e muito agradável - Gostei de toda a estrutura disponibilizada. O quarto é impecável, o café da manhã é excelente, o hotel é lindo e muito bem conservado e o atendimento é muito atencioso. Não há nada que não tenha gostado.
• LA1968 (10/5): Wonderful city break - We spent a short city break in this luxury five stars, where we were wonderfully welcomed with an upgrade in our room giving us a suite instead of the junior suite we had booked. All the staff (reception, room service, concierge, spa, etc.) was very friendly and helpful, if we will come back in Vienna, will certainly stay in this hotel, located within walking distance to all main attractions.
• anthonye76 (10/5): Glad we stayed here. - We recently stayed here and I am so glad we did. An upgrade to a Junior suite is always welcomed and appreciated. This is a wonderful 5* Hotel located away from the busy tourist centre but only a short walk, tram or U bahn to reach it. And yet there are great local restaurants and Cafes nearby. It is a breath of fresh air compared to the traditional, puffed up priced, Vienna greats. The staff are helpful and friendly without being too stuffy. The interior design is absolutely beautiful, even if such things are a matter of taste; it is a refreshing change from Austria circa 1880. The Guest Relations Manager went out of his way to make our stay in the capital a memorable experience. Highly recommended.
• Yuriy (9/5): -
• nathalienR9060DY (10/5): Highly recommend - We had a wonderful 2 night stay at the Anantara Palais Hansen. Overall great and friendly service, spacious rooms, and tasty breakfast. Doysel’s warm, welcoming smile and friendly, helfpful demeanor at breakfast was always a great way to begin our day.
• Passport10341449792 (10/5): Breakfast at Anantara - We had an amazing breakfast served and attended by Daysel, she was very polite and provided a five star service. Highly recommended!
• baldybot1 (10/5): Amazing stay in a beautiful hotel where the staff are the stars of the show - I recently visited with my family over Easter. From the fantastic welcome on arrival to departure every single member of staff was simply excellent, happy and helpful. I cannot emphasise this enough. The rooms were large and had everything you needed and i loved the bar area. It was such a relaxing place to spend time. I would come back to Vienna just to stay at this hotel. Thank you so much for a wonderful stay
• Шевырова (8/5): -
• petraslavik (8/5): spring trip - Beautiful hotel, in a great base for exploring Vienna. Amazing, friendly and helpful staff. Great breakfast and giant beds.
• Alessandro (10/5): -
• Luis (9/5): Muy bueno, repetiría - El minibar se olvidaban de reponerlo
• Dalibor (10/5): A five star hotel experience as it should be. - The staff is amazing, especially Ms. Alexandra. Friendly, always putting extra effort into making you feel at home.
• Pavlo Nelha (9/5): -
• ALEXEY (10/5): -
• _U3251ZP (10/5): Great service - Love Lindsey! She was very attentive, always observing customers’ needs and making sure everyone had their orders. Super considerate.
• Matus (10/5): -
• Monika (4/5): Schrecklicher Service - unwürdig für ein 5 Sterne Hotel - essen service
• francesco (9/5): - Abbiamo soggiornato all’Anantara Palais Hansen di Vienna e l’esperienza è stata davvero impeccabile. L’hotel è curato in ogni dettaglio, con un’eleganza discreta e raffinata. La nostra camera era ampia, silenziosissima e perfettamente pulita. Siamo stati piacevolmente sorpresi da un welcome aperitif in camera del tutto inaspettato, un gesto che abbiamo molto apprezzato. Lo staff si è dimostrato sempre cortese e attento. Ottimo anche il lunch break nella lounge, che la sera cambia atmosfera e si anima di un pubblico elegante e vivace
• Navid (10/5): -
• Nicolas (10/5): -
• Alyaa (10/5): -
• hondatrad (10/5): Great hotel - The hotel is truly wonderful. Not only is the interior design beautiful and elegant, but the atmosphere is also very comfortable and welcoming. What impressed me the most was the staff. Everyone was extremely friendly, attentive, and always ready to help with anything we needed. Whenever we had a request, they responded quickly and kindly, which made our stay even more enjoyable. The level of hospitality was exceptional and made us feel very well taken care of throughout our stay. In addition, the food was excellent. Every meal was delicious and beautifully presented, and it was clear that great care was taken in both the quality and preparation of the dishes. Overall, it was a fantastic experience, and I would highly recommend this hotel to anyone looking for a relaxing and memorable stay.
• Andre Saigh (10/5): Excelente, quero voltar. - Excelente café da manhã com muita variedade e extrema qualidade. Recepcionistas e concierge muito educados e atenciosos, quarto fantástico. Hotel maravilhoso. Havia uma cama extra no meu quarto que não era mais necessária. Informei isso no check in mas durante toda minha estadia não removeram a cama, faltou comunicação no hotel. Nada grave, apenas um comentário para melhoria.
• nathaliebY1447XB (10/5): Fantastic personnel and hotel - Lindsey was a great presence and kind host!
• orestes_zukowski (10/5): A pure luxury in Vienna! - Best hotel in Vienna. I’m so in love with Anantara Vienna. Perfect location, beautiful architecture, pure perfection in every single detail! Rooms are so clean and so comfortable. Service and staff, like always top class. Last time I was in Vienna I chose Anantara it was in November, and my daughter is a huge matcha lover, and by that time in that hotel, there wasn’t matcha in their breakfast asortyment, so my daughter took that matter into her own hand and she wrote an opinion about how it would help the hotel to stand out to guests. So imagine her surprise when we came back in March and she’s sitting at the breakfast, asking for matcha and the answer was yes! She was so happy! That shows the amazing and detailed quality of service. In conclusion pure luxury in Vienna!
• Jordan (10/5): Best Hotel in Vienna. Seven star world class. Anantara is the greatest! - Everything! I liked everything!
• 382alea (10/5): Layover in Vienna - Last week we were in Vienna for 24 hour layover. We have stayed at beautiful Anantara hotel. Only 15 minutes walk to Stephansdom. Newely renovated hotel, spacious rooms. Great breakfast to start the day with lovely Day, Jana and Angelika who wait for you with perfect coffee and excellent recommendations for your food. Hotel is famous for it’s Theo’s tea time in the afternoon where you can have strong te and delicious savoury and sweet bites. If you feel festive there is a glass of Deutz champagne to accompany your tea. In the evening Theo’s bar offers you also a bite to eat and nice glass of wine. Their bar tender is also somm and knows his way around Austrian wines.
• DIONYSIOS (10/5): Ανυπομονώ να επιστρέψω!! - Εξαιρετικοί και άνετοι χώρα, υπέροχα και άνετα δωμάτια πλήρως ανακαινισμένα!! Η απόσταση από το κέντρο
• Siarhey (10/5): -
• Kris (10/5): Fijne, ontspannende vakantie in een prachtig hotel. Een aanrader ! Zowel het hotel als de stad. - Supervriendelijk personeel. Uitgebreid en lekker ontbijt. Mooie ruime kamer, comfortabel bed en prachtige badkamer met groot bad en douche. Niets viel tegen.
• Mackenzie (10/5): -
• RoyalTravelExpert (10/5): LuxuryTravelExpert review - Anantara Palais Hansen Vienna – review First and foremost, a huge thank you to one of the outstanding managers, Mr. Vedad Bakovic, whose professionalism and hospitality made our stay even more memorable. This hotel is truly exceptional. We had previously been guests when the property was still operated by Kempinski. Since the takeover by Anantara, the transformation has been remarkable. The changes have dramatically elevated the quality of the hotel, and in my opinion, it is now one of the very best choices in Vienna. It clearly surpasses hotels such as the Park Hyatt Vienna, which is roughly twice the price. Yet at Anantara, the overall standard feels twice as good. The rooms are very spacious, beautifully designed, and extremely comfortable. The service is phenomenal from start to finish. The lobby is one of the most beautiful spaces you can see in Vienna. We are familiar with the lobbies at the Park Hyatt, The Ritz-Carlton, and the newly opened Mandarin Oriental, as well as the Rosewood in the city center. However, Anantara stands out among them all. This is a hotel that truly meets every possible expectation. It is very well maintained, the service is outstanding, and the rooms leave nothing to be desired. There is simply nothing to complain about. We will definitely be returning to this wonderful property many more times in the future. Best regards.
• joao (7/5): - . Uma pessoa para fazer massagens
• nikosc231 (10/5): Wonderful stay in a classy hotel - Stayed for three nights and wish it was longer. Everything worked, staff was very friendly, facilities top notch, F&B very good.
• Vasyl (8/5): Підсумкове враження хороше - Добрий сніданок Досить старе SPA Маленький фітнес
• Yevgen (10/5): -
• Marcherlis (9/5): Hervorragendes Hotel an guter, ruhiger Lage - Sehr freundliches und aufmerksames Personal! Wir haben ein Upgrade erhalten, zu einer wunderschönen Junior Suite. Die Taschentücher waren sehr grob. Die bademäntel und Badetücher hätten flauschiger sein können.
• Thani (10/5): - Excellent hotel overall. Great services, very friendly and helpful staff, perfect location, and excellent cleanliness. Highly recommended.
• Michael (10/5): -
• Catalin (1/5): -
• Cinzia (9/5): -
• Irsadi (10/5): -
• Thomas (9/5): Sehr positiv überracht! - Das Personal möchten wir in allen Bereichen besonders positiv erwähnen. Da können sich in Wien fast alle Hotels am Ring eine sehr dicke Scheibe abschneiden. Schönes Ambiente, stilvolle ausgestattet und vor allem nicht zu altmodisch. Uns hat besonders der Lobbybereich sehr gut gefallen, da die Rezeption seitlich hinter Säulen und einer Wand war, hat man von den ankommenden und abreisenden Gästen so gut wie nichts mitbekommen und so war der Lobbybereich sehr angenehm ruhig obwohl dort auch die Hotelbar war. Was man verbessern sollte ist, dass sich im Buffetbereich beim Frühstück ein Mitarbeiter befindet, der dafür sorgt, dass immer wieder aufgefüllt wird. Der Koch beim live cooking war der einzige in diesem Bereich und er dürfte nicht für das auffüllen des Buffets zuständigen gewesen sein, ist aber auch verständlich. Da nach mehr als 20min noch immer bestimmte Sachen (Semmel, Wurst, Lachs usw.)nicht aufgefüllt waren habe ich den Koch gefragt, ob es möglich ist das Buffet wieder aufzufüllen. Anstandslos hat er sofort alles in die Wege geleite damit das Buffet wider aufgefüllt wird.
• Revathy (10/5): Great stay and will stay here again - Breakfast was excellent quality was good and options were excellent
• Magdalena (9/5): -
• Mariam (10/5): -
• O6800RPpeterr (6/5): Beautiful hotel with things to be improved - The property itself is beautiful, but I didn’t always feel genuinely looked after as a guest. While my requests were eventually taken care of, they were things I would have expected to be done without having to ask. For instance, there was no welcome amenity in my room until I raised it, and only then was it delivered. On the first night, turndown service was limited to a knock on the door and the delivery of two bottles of water and two sweets, rather than a proper turndown. The following night, turndown service was done correctly. Aside from these points, the staff were attentive and kind throughout my stay.
• Laura (9/5): - Location was great . Big rooms , fully renovatet . Good breakfast Staff can be better
• Cosmin (10/5): -
• Serhiy (10/5): -
• Angelika (7/5): -
• Luigi (8/5): - Struttura molto bella, buona colazione
• giannisfr0mathens (10/5): A choice you will never regret - An accomodation of the highest possible level. Luxurious, recently renovated and clean rooms, an extremely polite and helpful personnel and a Palace (former Kempinsky Palace) in a walking distance from the centre. Never regretted the choice. "A la prochaine" my friends
• Guilherme (8/5): -
• Arsa (4/5): -
• Lucrezia (10/5): Il migliore hotel dove sono mai stata - L’arredamento Nulla
• magdalena (10/5): Perfect! -
• Go22531531943 (10/5): Fantastic stay! - Excellent in every way, clean, elegant, great service, location. We had amazing four days at this hotel.
• Bruno (7/5): -
• Anastasios (10/5): -
• 251susano (10/5): A rocky start turns into a happy ending - Our trip got off to a rocky start. Our daughter’s checked bag didn’t make it, and the hotel didn’t have our reservation. But the desk personnel quickly resolved the hotel issue by giving us a very large suite at no extra charge. The concierge tracked the missing luggage over 4 days(!), and recommended a good store where she could buy some clothes to get through those days. The lounge/bar staff and the dining room staff were excellent. Due to the help of the staff our trip to Vienna was a success.
• ksV6329SC (10/5): Excellent experience - Excellent experience. Located in Vienna‘s first district, at Schottenring. Hotel offers excellently appointed rooms, an excellent gym, an equally excellent spa and pool. Food is also excellent, with breakfast being outstanding. Guest relations top notch!
• Faten (10/5): -
• 706agatel (10/5): Unforgettable Apple Strudel Experience – Truly Exceptional - We had the most incredible experience at Anantara Palais Hansen Vienna with their private masterclass making traditional Viennese apple strudel with patisserie chef Pierre Zani. I arranged this experience as a birthday surprise for my husband, as he has always dreamed of visiting Vienna and learning how to make authentic apple strudel. It truly could not have been any better. From the moment we arrived, everything felt special and luxurious. We were welcomed with beautiful cakes, drinks, balloons, and refreshments, which instantly set the tone for a memorable experience. The attention to detail was outstanding. Chef Pierre Zani was absolutely fantastic — incredibly knowledgeable, patient, and passionate about his craft. He guided us through every step of the process, explaining the history and techniques behind traditional Viennese apple strudel. All ingredients were perfectly prepared and pre-weighed, making the experience both enjoyable and relaxed. What made it even more special was that our 9-year-old daughter absolutely loved it too. She was fully engaged and had such a wonderful time. We cannot recommend this experience highly enough. If you are looking for a truly special culinary experience in Vienna ! 10/10
• Vassilis (7/5): -
• Maria (10/5): Επαγγελματική και φιλική, με το προσωπικό να κάνει την παραμονή αξέχαστη. - Καθαρά, άνετα, ήσυχα, καλά διακοσμημένα τα δωμάτια. Βολικη τοποθεσία με εύκολη πρόσβαση σε σημεία ενδιαφέροντος . Δεν υπάρχει κάτι που δεν μας άρεσε σε αυτό το ξενοδοχείο
• Beáta (10/5): - Pokoj u výtahu. Nebyl to úplně klidný pokoj.
• Erdal (9/5): It is expensive but Value for money - Clean and well satisfied NA
• acaller (4/5): So many mistakes - Room wasn’t ready when I arrived. I was asked to wait about 15 mins — not even a glass of water offered! After 45 mins I went for an update. The person who asked me to wait had finished his shift. The new person checked me in. The room was cold. Heating off. The preferences requested in advance ignored. Heating was loud! Room service was difficult to use. The order didn’t go through well. Soup was fine but gnocchi was weird. At night after turning fan speed low there as a strange bleeping sound. Lighting was inconvenient and options not good. Minibar light didn’t turn off properly. In the morning, coffee machine not working. Problems with shower reported to hotel. At checkout they removed most extras from my bill and sounded like they cared. But a 5* in Vienna shouldn’t be like this.
• Eva (9/5): Tolles Hotel mit exzellentem Personal! - Das Hotel ist sehr hübsch, das Personal top, die Größe des Bettes ist fantastisch und das Frühstück lässt keine Wünsche offen. Sehr ruhiges Zimmer trotz Livemusik in der Lobby, toll. Ich hätte es vorgezogen die Lage der Suite und das Handling des Liftes nicht selbst erkunden zu müssen. Mit 2 einzelnen Bettdecken wäre ich in dem wunderbar großen Bett glücklicher gewesen aber sonst war es ein perfekter Kurzaufenthalt.
• I2140GAmartinm (10/5): Excellent long weekend in Vienna - Staying at the Anantara in Vienna really made the long weekend for my wifes birthday. Ideally situated with excellwent amenities and a great bar the oitstanding thing is its staff who are welcoming, professional and superb.
• brianoA6105YO (4/5): Nice hotel. Poor service! - While the Anantara Palais Hansen is undoubtedly a beautiful hotel within, its service at our recent weekend stay was quite disappointing. Other than the 2 doormen who it must be said were kind, helpful and courteous at all times throughout our stay, that’s about where the service stopped for us. The remainder of the staff we encountered came across as disinterested and borderline rude. It began at check in, we were queuing at the reception for 4-5 mins and oddly when it came to our turn, the woman at check in left the desk and walked around my partner and I to the woman behind us to see how she could assist her! When she did get to us, the first thing upon confirming the reservation was announce the price of the 2 night stay to us both, and everyone else. My parter was unaware of the cost as it had been booked as a treat for her. I found this quite distasteful to be frank. I was fully aware of the price, and the bill was not even being settled at this point so I’m unsure as to why this woman saw the need to announce the full price of the stay at the very offset! To add to this, the couple who had been checked in just before us had been given a welcome drink at the reception area. We were handed our keys and not offered anything. Even though the area where these welcome drinks were served from was in plain sight. The room was nice it must be said. Clean and comfortable. Possibly overpriced for what you’re getting however. Upon checking out we were met with the same disinterested tone. The man at reception simply asked for the room number and queried if we had consumed anything from the minibar that he would have to add to the bill. Once settled there was not another word said. No mention as to enquire how we found the stay or if everything had been satisfactory etc.. We have stayed in plenty 5 star establishments over the years and it must be said, exemplary service is the cornerstone for any good establishment. That is where this hotel fails miserably. Overall we both came away with a disappointed empty felling about our stay here. My advice, go elsewhere. There is far better out there for dare I say far better value also.
• sharonsP3072RS (10/5): Must stay in Vienna. - Beautiful hotel with the best food. Loved the bar and the concierge gentleman were so kind and friendly. Our go-to place for Vienna. Spectacular bedding as well.
• AYTUL (10/5): -
• Shalala (9/5): -
• Erik (9/5): Geweldig inspirerend en herstellend ambiance - Ruime opzet waarbij sfeer uitstekend was Niets
• Andrej (6/5): -
• Nashaat (7/5): -
• Inna (10/5): -
• ianrN4665VB (10/5): Xmas market visit - First trip to Vienna and the Anantara Hotel, superb hotel and food totally recommend it. Staff super friendly and the hotel had all mod cons but still felt cosy.
• TaffW61 (6/5): A Special Trip That Fell Short of Expectations - We booked the Anantara Palais Hansen Hotel over a year in advance to celebrate my wife’s 50th birthday and our 25th wedding anniversary. We were very excited and looked forward to staying in this renowned property in a junior suite. Upon arrival, we were greeted by the guest services team, who took our luggage and directed us to reception. Unfortunately, the check-in process took quite a long time due to issues with the computer system and the credit card terminal. While waiting, we mentioned that this trip was to celebrate two very special occasions. The staff were polite and said they would make a special note of it. Once check-in was complete, we were given information about the hotel amenities and directed to the lift. Our room did not disappoint—spacious, beautifully presented, and very comfortable. It included a lovely lobby area, a generous bedroom with a lounge space, a large minibar and TV, plenty of wardrobe space, a dressing area with amenities, and a beautiful bathroom with a bath and shower. We asked for additional hangers, which were delivered promptly. We then spoke with the concierge, an older gentleman who was extremely helpful and recommended several attractions for us to explore. When we returned for drinks in the bar later that evening, we found the service very slow and inattentive. Staff tended to gather around the till chatting rather than circulating to check on guests. After eventually ordering and waiting some time, we decided against having a second drink and returned to our room, where we enjoyed a very comfortable night in a quiet, cosy bed. Breakfast Experience At breakfast the next morning, we waited to be seated and were shown to a table without an explanation of how the breakfast worked. We had to ask ourselves, and were told it was a buffet. The buffet selection was outstanding; however, the chefs at the egg station were rather grumpy and more focused on chatting with each other than assisting guests. The waiting staff were also not very attentive, and we had to look for someone whenever we needed drinks. We also only later discovered that there was an additional à-la-carte menu, though no one explained whether these items were included. Service & Maintenance Issues Before heading out for dinner that evening, we reported a flickering light in the shaving mirror and a wardrobe light that stayed on all night. We were told these would be addressed, but they were never fixed during our entire stay. That night we again attempted to have drinks in the lounge, but service was just as slow as the previous evening—and, unlike before, no nuts or nibbles were offered. We weren’t sure if this was intentional or simply overlooked. After waiting too long, we gave up and went to bed. The following day, we visited the spa and enquired about treatments but were told—quite bluntly—that they were fully booked for the remainder of our stay. No alternative suggestions or effort to assist were offered. We did enjoy the splash pool, sauna, and relaxation room. Dining Experience On Sunday evening we called to book a table for dinner and were told the lounge was the only available option and that it was fully booked, though they would try to fit us in as hotel guests. When we arrived, the lounge was completely empty. After ordering a club sandwich and a Caesar salad with chicken, we waited a long time for the food. The salad was very small with only a few pieces of chicken, and the club sandwich was cold, dry, and unpleasant. When we mentioned this to the waitress, she merely apologised and cleared the plates away. We ended up going out for dessert elsewhere. Final Day & Overall Impression On our final morning, breakfast service was excellent—managed by a young man who was attentive and organised, which made a noticeable difference. We checked out after breakfast and left our luggage with the porter until our transport arrived at 3 pm. Overall, while we enjoyed our stay at the Anantara Palais Hansen Hotel and appreciated many aspects of the property, whilst all the staff were polite and friendly we felt that the service did not reflect a five-star hotel charging around €1,000 per night, especially one with a Michelin-starred restaurant. Service at breakfast and in the lounge/bar was consistently below expectations. Housekeeping was generally good, but some areas of our room were not cleaned during our entire stay, several minibar items were missing, and maintenance issues were never resolved. Our biggest disappointment was that, despite mentioning our anniversary and birthday multiple times, nothing at all was done to acknowledge or help us celebrate our two very special occasions. At this level of hotel, we expected more care, consistency, and attention to detail.
• ALFONSO (8/5): PLACENTERA - En general, todo correcto El personal no se esfuerza por hacerse entender y pasadas 48 horas, NO han procedido a reintegrarme importe de 625 euros que me cobraron como fianza
• Olesya (8/5): Второй визит в отель был более разочарованным - Прекрасный отель! С уютными комнатами, приятный бар и замечательные работники в баре Чего не скажешь про работниц ресепшен Дорогой завтрак для ребенка, который приходил и съедал лишь одну вафлю🫣 При отъезде в счете было добавлено много лишних позиций.
• MARICEL (10/5): -
• Onur (10/5): - Konum, oda nın büyüklüğü ve yeni olması her gun oda temizlenmesi. Lobby de her aksam müzık yapılmasını sevdik Yüksek bir bedelle konaklamamıza rağmen kahvaltı olmayışı hayal kırıklığı yarattı
• Borna (9/5): -
• Turki (8/5): -
• Anamaria (10/5): -
• costaricagregg (10/5): Beautiful Hotel - Lovely hotel looks like a palace. Great rooms and great location. Room was very big and well-appointed. Try dinner at Edvard Restaurant if you can swing it - separatee entrance from hotel.
• xczs (10/5): Pre-Christmas in Vienna! - Everything was perfect. The rooms were well furnished, the beds were very comfortable and the bathroom facilities were excellent. However, it was the members of staff who made the stay such a pleasure, from the people on reception to the concierge team to the staff working in Theo's and Sophie's. The food and drink service was excellent in Theo's and we loved the range and quality of the breakfast in Sophie's. For our stay, we needed wheelchair assistance and received excellent support from the concierge team which enabled us to enjoy our stay. We would love to come again one day.
• Branimir (10/5): -
• Piia (10/5): -
• Alexander (6/5): -

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