The One Hotel

Name: The One Hotel
Address: 118/68 Thathong Road, T. Talad, A. Muang, Surat Thani, Surat Thani, 8400, Surat Thani, TH

Location: 118/68 Thathong Road, T. Talad, A. Muang, Surat Thani, Surat Thani, 8400, Surat Thani, TH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Experience ultimate relaxation at The One Hotel, where comfort meets convenience in the heart of Surat Thani.

Luxurious Accommodations
Unwind in one of our 109 air-conditioned rooms, complete with Select Comfort beds, premium bedding, minibars, and flat-screen televisions designed for your entertainment.

Convenient Amenities
Stay connected with complimentary wireless internet, and enjoy our buffet breakfasts served daily. With a 24-hour front desk, business center, and luggage storage, we cater to all your needs.

Wellness & Dining Options
Soothe your senses with onsite massages or relish exquisite meals at our restaurant, complemented by room service during limited hours. A picturesque garden offers a tranquil escape after a day of sightseeing.

Book your stay today at The One Hotel for an unforgettable experience!

Important Information

Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
A car is required for transportation to and from this property.
Cashless payment methods are available for all transactions.

Policies

Check-in: 02:00 PM - anytime

Check-out: 12:00 PM

Amenities & Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Elevator
Breakfast available (surcharge)
Tours/ticket assistance
Conference center
Free self parking
Banquet hall
Covered parking

Rooms Available

Family Studio Suite

1 King Bed and 3 Twin Beds
570-sq-foot room with city views

Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Select Comfort bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop workspace, phone, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 7 (5 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Sleep Number by Select Comfort mattress
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Superior Twin Room

2 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Select Comfort bed, premium bedding, and bed sheets
Bathroom - Shower, free toiletries, and a bidet
Practical - Phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Sleep Number by Select Comfort mattress
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Double Room

1 Queen Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Select Comfort bed, premium bedding, and bed sheets
Bathroom - Shower, free toiletries, and a bidet
Practical - Phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Sleep Number by Select Comfort mattress
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Twin Room

2 Twin Beds
215-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Select Comfort bed, premium bedding, and bed sheets
Bathroom - Shower, free toiletries, and a bidet
Practical - Phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- Sleep Number by Select Comfort mattress
- Room and bed type depend on availability check-in
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Grand Deluxe Room

1 Double Bed
570-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Select Comfort bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Smoking And Non-Smoking

Max Occupancy: 2 (2 Adults)
Superior Double Room

1 Queen Bed
301-sq-foot room with city views

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Select Comfort bed, premium bedding, and bed sheets
Bathroom - Shower, free toiletries, and a bidet
Practical - Phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Sleep Number by Select Comfort mattress
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available

Guest Reviews

Ian (6/5): The One Hotel - OK for a one night stay - Basic hotel. Room was OK and bed OK. Staff very helpful. Had to walk a bit to find a suitable restaurant. Breakfast was not so special
Kazuhisa (2/5): ホテルのマニアルを見てにみたい。 - 室外から施錠出来ず外出時バツク持ち出かけ不便だつた　部屋は補助鍵、2個有り一応安心しました。シャワーにブース(カーテン)なく使えなかった、床全体が濡れ、トイレ、洗面器が使え無くなる。トイレツトペーパー無い、BoXは有り(忘れた--かも　まだ、ありますが　この位にします。
Pascal (6/5): - Hôtel ok mais derrière lui une discothèque karaoké fonctionnant jusqu'à 2 heures du matin et pas d'insonorisation des fenêtres...bon dépannage pour une nuit de transit pas plus !
Verified traveler (8/5): สะดวก ใจกลางเมือง - สะดวก หาง่าย
Benoit1329 (10/5): Perfect - Great hotel for the price. Room are very clean, but bed are hard like everywhere in thailand. I was only there for one night to grab my flight the next morning. Service is excellent and they provide free thai breakfast. Staff was very helpful
Verified traveler (6/5): Solides Hotel - - Nettes Personal - Frühstücksbuffet sehr gut für den Preis - Zimmer laufen überall diese kleinen Tierchen rum aber das ist wohl normal in Thailand - Kompetenz des Personals lässt zu wünschen übrig (Wissen nicht wann wo eine Fähre geht; Waren der Meinung, dass wir kein Frühstück gebucht haben) - eher nicht so die Touristengegend - Preis ist völlig okay - integriertes Restaurant - Duschstrahl ist wie aus einer Miniwasserpistole
Taning (8/5): Good Budget Hotel - I stayed at the Hotel for 6 nights. The room is good and clean. However, just the shower is quite old and not good condition. The staff is very nice. Recommend for budget traveller.
DavidK4786 (10/5): Lovely hotel - The previous time I was in Surat Thaini I had a really bad experience. The hotel room was dirty, had no AC and no sink in the toilet. This time I chose The One hotel and was impressed. The rooms are cheap, lovely and clean, there is proper air conditioning and the staff are friendly. It is situated next to a nice bar/restaurant and there are shops nearby so I decided to stay an extra night. I have had a much better experience this time and would definately reccommend the One Hotel to anyone staying in Surat Thaini.
367allanb (6/5): basic - very basic! no free bottled water. breakfast is so so..hmmm, don't think i'll comeback🤔 and i thought ST is not for tourist, unless you have plans of going islands (koh samui or koh tao)..it's just me😜
KAZUYA (6/5): Reasonable price - It is convenient to city center and night markets. Spacious room. Only cons is shower.Anyway very reasonable stay.Satisfied.
asiafantasy (8/5): CCC Cheap Clean Comfi - We been there for 1 night cause our friends recommend it to us. You get what u pay for the money. All fine for this small money. The location is great and close to almost everywhere. Just around the corner u find 7/11 and the pub Hangar with live music every evening. Nice service and good food. I will recommend this hotel who travelling on small budget
Sawitree (8/5): - ห้องพักโดยรวมสะอาดดี แต่ห้องที่เข้าพักไฟห้องน้ำไม่ติด โรงแรมตั้งอยู่ในเมืองสะดวกแก่การเดินทางค่ะ
Nicholas (6/5): Cheaper Option Near the Transportation Hubs - I didn't expect much from this place according to the other reviews. It's really pretty much just average; it's pretty cheap too. The front desk staff is not too great at English, but they're nice. This place is like 3-4 blocks away from the main street and transportation hubs; it's pretty dark at night. Some light comes through the door from the hallway. You can thus also hear noise from there too. The light above the sink didn't work. I didn't bother to try to have it fixed. The breakfast is pretty good for 100 baht! The older lady who seemed to be the manager also helped me make some food.
MsDeeChiangMai (8/5): Good Place with Few Negatives - There were a few negatives to this place such as a bit of a dodgy shower but on the whole, we liked it. The room was clean and spacious although a bit tatty in places. We found it satisfactory. There is a fridge, air-con, sofa, comfortable bed, TV, central location with a nice restaurant next door. Couldn't need anything more really. No fitness or pool, you'd be hard pushed to find that in this province. Breakfast was quite reasonable and included some decent vegetarian options.
Alyson (4/5): Nice hotel, shame about the karaoke bar - I would have given this hotel a much higher overall rating if it wasn't for the fact that there is a terribly loud karaoke bar inside the foyer of the hotel - which meant I got no sleep despite complaining to the hotel management twice. The hotel itself is nice, clean, modern, although the air conditioning was very noisy, the room smelled slightly of stale smoke and I had no hot water in my shower. Strangely, there was a nice white cotton covered duvet on the bed, but no sheet on the mattress, so I slept on top of the duvet. The staff spoke good English and were helpful organising my ferry ticket. But the noise issue is horrendous. There's nothing worse than trying to get a good nights sleep while tuneless drunken idiots are yelling into a microphone.
Verified traveler (6/5): Für eine Nacht in Ordnung.... - Auf der Durchreise nach Bangkok verbrachten wir eine Nacht in diesem Hotel und nutzten es als Ausgangspunkt zur Stadterkundung. Es liegt recht zentral und gut erreichbar, sowohl vom Hafen als auch Richtung Flughafen. Die Sauberkeit des Zimmers ließ leider stark zu wünschen übrig (alte Pflaster im Waschbecken, dreckige Badvorleger, diverse Haare auf Boden und Waschbecken). Die Zimmerausstattung war einfach, aber für eine Nacht vollkommen ausreichend, Klimaanlage war vorhanden. Das Personal war freundlich und hilfsbereit, englische Verständigung war gut möglich.
wockinwod (8/5): Bargain Junior Suite but an Odd Hotel - Not a city on everyone's itinerary but we were heading to Elephant Hills the next day and needed a nearby hotel. The city centre is some distance from the hotel and we grabbed a taxi from the taxi desk which was about THB500 fixed fare. Welcome at reception was fine - be warned there is a deposit of THB300 in cash for the key. Also the wifi is accessed by way of code which you get from reception. We found that out later. Understandably english is not widely spoken but we all managed. We booked a Junior Suite which is the largest room type and is incredibly well priced. Room is brightly lit and even comes with its own pair of multi use flip flops/thongs (odd I know). Furniture was pretty basic and the "art" on the wall consisted of random movie posters. The bed was king size and hard as a rock! It did have nice Thai silk decoration on it. The bathroom is very odd. The shower has no curtain and is an in room electric water heater. Expect water to go everywhere and the drainage is terrible. The towels you will hang outside the bathroom unless you want them drenched. We hunted for a nearby restaurant as the hotel option looked a bit uninspiring. Be warned that you should have cash every where you go as not everywhere takes a card. The bar next door was testament to that I suspect that the girls in the bar offered additional services - it was pretty seedy. We ended up a t a local restaurant down the road which was well priced and had great cold beer. Breakfast was ok the next morning with mostly local fare which was tasty and fresh enough. Note that tea and coffee is only of the instant variety and the juice is cordial. It was fine for the price we paid.
Natasha (10/5): Great rooms - The place was great and the room are nice and clean, the location is at a dead end street with not to much around when we where there.
thefatofdecentraland (4/5): Just for one night - We've stayed therefor 1 night for our trip to Koh Samui. We've booked superior rooms but there's nothing superior on this rooms. Pros: Friendly staff Location Cons: Old deco and furniture Room smells really bad Ants and insects Wifi hotspot is sooo annoying. Must be logging in every 5 mins Plus: Surat Thani is one of the ugliest cities I've managed to see
Vanesa (6/5): Se podía mejorar - El lugar está cerca de la estación. El problema que aún teniendo una habitación con insonorización hay un bar karaoke cerca, hasta la 01:00 de la madrugad fue imposible dormir. Parecía que estaban en la habitación de al lado. La habitación es grande y cama cómoda. Pero algo anticuado
Cian-Tipp (8/5): Good hotel for a short stay - We stayed here for one night while transiting to Koh Samui. The staff were nice and helpful and we were able to book our ferry to Koh Samui with them no problem. The rooms are spacious and clean with good WIFI. The breakfast was very limited for us westerners.
HappyM301 (8/5): Free & Easy exploration! - I had stay in this hotel the 3rd time. The One Hotel is really one & only around the area. Situated in quite street is plus point, the surrounding shop comprise of Family mart, Cafe & Resturant with live band! Price different from web & walk in. Book a Deluxe room on site which cost cheaper if you walk in but you get a huge room! Breakfast come with variety of food which is good for those that lazy to go out. One thing to beware is the toilet door in room, if you're above 1.7m in height, BEWARE of knocking your head each time you visited the toilet. Going to explore around the area you can easily get the desk to call for a “Tok Tok” (Mini Lorry) I name it :) Overall is a nice Hotel with friendly staff.
malleesurfer (8/5): 1 night in Surat Thani - Located in a quiet part of town close to our bus station we enjoyed our family room stay. The room was very large & clean, allowing things to be spread out without tripping over luggage etc. The air-conditioning worked well but the old CRT TV had broken AV connections on the rear so Mr 11yo wasn't impressed - no DVD that night! The bed mattress was covered in a plastic skin which made for a noisy sleep but sleep we did. With a lounge setting also reclining with a bevvy was relaxing after a day of travel. There's a 7/11 store just outside but we dined in-house night there, very good meals too! Breakfast was adequate also. The airport is about a 45 minute drive away from the city for reference.
steverR6088MY (8/5): The One IS the one! - While I am a true believer in the Rough Guide travel model, I must disagree with their assessment of Surat Thani. We overnighted in Surat Thani on the way to the islands and expected a dreary overnight as the Rough Guide suggested ('uninspiring'). While our quest for a hotel began a bit drearily with the usual commissioned songthaew gambit, a bit of questioning of the locals brought us to this inviting hotel which was a very pleasant experience. Hotel staff were very polite and helpful, rooms were clean and wifi (for our teenagers!) was excellent. Two features stood out as exceptional. The restaurant adjacent to this hotel, VICTORS, is among the best choices in town and was very comparable with the restaurants in the major cities we have been staying at during our three week sojourn through SE Asia. The food was excellent at Victors, their staff exceptionally helpful and the music and atmosphere well above average. It is quite a trendy place with 'hip' staff who made our dinner their very enjoyable! Finally, as odd as this might sound to traditional western travelers, the breakfast at THE ONE the next morning was far better than we had hoped, upon reading the Rough Guide. The curry fish was 'to die for' and topped off a very pleasant stay in town. Whenever I am next in Surat Thani I will be sure to stay at The One AND to dine at Victors!
CavenMcloughlin (10/5): Extremely good value and facilities for the wait to take the ferry to Koh Samui - Yes, it's the case... The One Hotel is fully suitable for a one night stay before heading over to Koh Samui. It is clean, and fresh with all-functional facilities. The room was large, but less then spectacular, with décor updated recently. The staff is friendly and helpful, but do not speak very good English (however, I don't speak Thai so I can't complain!). Equivalent to a RELIABLE mid-range motel in the USA at half the price ~~ now what's wrong with that? I will be back.
Meska_su_Lokiu (4/5): Overpriced and a bit outdated - We statyed only one night in this hotel. From outside it looks like a modern place but actually is a bit outdated. stinky bathroom, especially because drain from separate sink flushes out in shower place. Restaurant downstairs prepares only mediocre Thai food. Pros: comfy mattress, breakfast quite ok, 450 metres away from bus station. I wouldn't recommend it as price for value you get is not equal.
KelvinT682 (8/5): New, Clean, Value. - it's a new hotel and the rooms are big and clean. comes with breakfast. location is about a 10 minute walk away from the Downtown Hub. which is where you'll find a night street market with loads of great thai food. the spa at the hotel nothing to shout about, give it a miss. otherwise good place to stay while in transition.
marcello_crystallo (8/5): Good choice for a low budget stay - For 650 Baht (or 850 with breakfast buffet) you cannot expect five star ambience. But if you only need a bed for the night, maybe to catch the next plane or ferry next day, this is recommendable. The service was very good: Attentive, friendly and helpful. E.g. we needed a mouse for our notebook and got one free of charge immediately and without any discussion. Not usually in low budget hotels. Internet is free of charge and available in all rooms via wifi. There are also 2 computers in the lobby with internet access. The breakfast is good and the restaurant cheap, so also recommend for those, who usually leave the hotel to look for cheap food. Thats not neccessary here. Of course the furniture and ambience is somehow poor, but considering the price its totally acceptable. There are shops and restaurants nearby and even the main road is in short walking distance. Hotel-Taxi to the airport is 500 Baht, but calling a taxi yourself will cost you only 400 Baht :-)
kuntharag (8/5): Nice!!! - Arrived there by taxi and was super tired but first greeting made our group felt really relax. The room are clean with the king size bed and it was so comfortable. Little smell from the bathroom and the drain was working not so well. It's a little bit annoying because of Karaoke they have at hotels that go one all night long. Breakfast was very nice with varies option.The hotel arranged a van for the trip the next day to Koh Samui but driver is very rude. All in all, it's great for a one night stay before headed to Samui...
CONWAY177 (6/5): stop over - arrived by taxi, a long drive from the airport, about 500 baht. pleasant hotel, good clean room. staff helpful but unable to direct us to center, told us we would need a taxi but it was only 15 mins walk and the bus station even closer, walked there with our luggage. only complaint was the breakfast, they said you had a choice of american. yes there was if by american you mean a cold fried egg and a piece of toast yes. all the other food was not even identified as to what it was by any sort of labelling, just look in the pot and guess.
LosBound2014 (6/5): Very Average Hotel - The One Hotel is suitable for a one night stay before heading over to Koh Samui. It is clean, but dated. The room was large, but less then spectacular, with décor leftover from the 80's. The staff was friendly and helpful, but did not speak very good English. Dinner in the restaurant was decent, but the breakfast was just passable. Still, the price was cheap, and the hotel arranged a van for the trip the next day to Koh Samui. If you are looking for a cheap place to spend the night, as I was, then the One Hotel is ok. If you are going to spend a few days, then I would look elsewhere. The neighbourhood has no ambiance at all. I went for a walk that evening at around 8pm, and found almost nothing open.
ultrarunner (4/5): Karaoke noise late into night - On a recent cycling trip, my buddy and I stayed two nights at The One hotel in Surat Thani. It was not cheap as some have stated in other reviews, as we paid 890 baht (about $28 USD) per night including breakfast. The room was nice, good AC, no English stations on Sat TV, bed was comfortable. Several things really irritate me in a hotel. 1. not being able to get sleep because of these damn Karaoke they have at hotels that go one all night long. It just amazes me that a hotel is supposed to be for sleeping guests and yet, they have all these people come in trying to sound like Elvis or Beyonce till the wee hours of the morning not even thinking of the guests in the rooms upstairs. Absolute lunacy. 2. They have all these notices of NO SMOKING on the floors of the hall and in the room, and yet...there are two ashtrays in the room and evidence of smoking in the room. 3.there is a sink external from the bathroom and the drain runs into the shower area of the bath. Well what happens is that all the crap from the sink trap comes out of a pipe into the shower area with all this sewer stuff from the drain trap of the sink and there is a putrid smell in the bathroom by the shower drain. They also list that laundry is available and can be dropped off at the front desk before 9 a.m. and returned the end of the day, and yet the receptionist at the front desk said "no laundry". Alsoo as I had a room on the 5th floor, the girls from the massage have the door open and loud chit chat. Would not recommend this hotel
Bomoh (6/5): Barely ok...... That's all - Room large enough but above the karaoke that continues after midnight and next room to the massage girls. Shower is usual dribble from elecric water heater. Breakfast poor but service there good. Recepionist miserable,unsmiling and extorts B500 key deposit despite paying whole bill in advance.
archer (10/5): nice hotel near meain bus stop in surrat - very nice quick check in lots tok toks near by pub n door
Tom (2/5): Avoid if you can - Loud, barren rooms, rude staff, strange bed sheets, loose electrical cables. Surrounding area isn't the best; we didn't feel especially safe or welcome outside the hotel grounds. Not the usual Thai hospitality in this city, it seems. Not impressed with this hotel, will not return. If you're using it as a stop over before the islands, try somewhere else, or do yourself a favour and time your travel so you don't need to stop over here,
archer (8/5): good l,ocation - very nice near bus terminall nice rooms good live musik nearbye
Mature Couple (8/5): Practical city centre hotel - For the price it was excellent,the room was very comfortable and and overall good value for money; the surrounding properties of the hotel look pretty run down,but it's a hotel for overnighting so not a problem.
HowardB (4/5): New night club next door? - I've stayed at this hotel twice before and thought it provided excellent value for money. Both times, I was put in a room on a high floor on the right front of the hotel (when looking at it from the main entrance side). However this time, I was put on the fourth floor above reception, and the sound from the karaoke bar next to the lobby was a problem, although not too loud to sleep. However, about ten-thirty a (new, I think) night club started up -- when I looked out the window I saw this place about 20 metres away from the hotel!). It was as if someone had the amp right in my room. Would I stay again? I still like the staff, the restaurant and the location. Maybe I'd give it one more try if I could guarantee a room where I was put before....but maybe not
Dan J. (6/5): adequate hotle - The desk staff were willing to assist - when or if they understood a quest. Unfortunatelym they had little to no understanding of the English language.
Hugh (6/5): Probably the best in Suratthani.... - .... but that's not saying much. If you can help it, don't stay the night in Suratthani - although it is perfectly fine in terms of being safe etc, it isn't kitted out for tourists/travelers NOR is it a nice example of a Thai town.. it is simply a place that people pass through. The hotel itself was perfectly adequate but the receptionist tried to flog us really over priced transfer packages, stating that there were no alternatives. After asking around we discovered several transfer alternatives to the one the receptionist was trying to flog us, which turn out to be twice as expensive as the deal we ended up getting. Always go with Lomprayah ferry and coach service, they are definitely the best.