One Niseko Resort Towers
Location: Niseko 455-3, Niseko, jp
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Mountain Views and Hot Springs
One Niseko Resort Towers offers stunning mountain views from spacious rooms equipped with a kitchenette and balcony. Enjoy relaxation in the hot spring baths after a day of skiing or hiking in the area.
Adventure and Relaxation
Guests can partake in thrilling activities like rafting and rock climbing, or simply unwind in the open-air hot spring bath surrounded by nature. The hotel's serene atmosphere provides the perfect balance of adventure and relaxation.
Luxurious Accommodations
Indulge in luxurious rooms with neutral-toned interiors, large windows, and a cozy living area. With amenities like a flat-screen TV and tea maker, the rooms offer comfort and convenience for a memorable stay.
Book now to experience the perfect blend of adventure and relaxation at One Niseko Resort Towers!
Important Information
To use the hotel's free shuttle from Kutchan Station, please make a reservation at the time of booking.
When booking 10 rooms or more, or for 20 people or more, different policies and additional supplements may apply. Please contact the property directly for more details.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Free beach shuttle
- Offsite parking discounted rates available
- Clubhouse
- Parking
- Non-smoking rooms
- Restaurant
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Hot tub/Jacuzzi
- Car hire
- Massage services
- Ski storage
- Grocery deliveries
- Public Bath
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Thermometers for guests provided by property
- Ski storage
- Television in common areas
- Free wired internet
- Ski equipment rentals on site
- Ski lessons on site
- Self parking (surcharge)
- Free beach shuttle
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Internet access
- Clubhouse
- Wine release events
- Fishing nearby
- Health or beauty spa nearby
- Horse riding nearby
- Ski lift privileges
- Snow sports gear
- Paddle boating nearby
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Premium Suite, Multiple Beds (with Tatami)
2 Twin Futons, 2 Twin Beds and 1 Large Twin Sofa Bed
721 sq feet
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - All-in-one washing machine and dryer, safe, and iron/ironing board
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Eco-friendly - Eco-friendly cleaning supplies
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Daily housekeeping
- Espresso maker
- Premium bedding
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Separate bedroom
- Rice cooker
- Bedsheets provided
- Eco-friendly cleaning products
-
Traditional Studio Suite, Non Smoking, Kitchen (with Tatami)
1 Twin Futon or 2 Twin Beds, 1 Large Twin Sofa Bed and 2 Twin Futons
527 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Eco-friendly - Eco-friendly cleaning supplies
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Microwave
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Bidet
- Daily housekeeping
- Espresso maker
- Premium bedding
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Rice cooker
- Bedsheets provided
- Eco-friendly cleaning products
-
Premium Single Suite with Tatami Area
Suite in neutral colors, featuring mountain views and a balcony. It has a comfortable living room, a dining area and a kitchenette. Amenities include a flat-screen TV a tea maker and a washing machine. In addition, a Japanese-style seating area offers a tatami (woven mat) floor, a low table and seating cushions. The bedroom has 2 single beds and 1 sofa bed, while 2 guests sleep in traditional futon bedding on the tatami area's floor.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Window
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Premium Suite
Suite in neutral colors, featuring mountain views and a bedroom with a balcony. It has a comfortable living room with a dining area and a kitchenette. Amenities include a flat-screen TV, a tea maker and a washing machine.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Window
- Air purifiers
-
Deluxe Suite with Tatami Area
Suite featuring mountain views through large windows, a bedroom with a large double bed and a comfortable living room. It comes with a dining area, a kitchenette and a Japanese-style room which offers a tatami (woven mat) floor, a balcony and traditional futon bedding for 2 people. Amenities include a flat-screen TV and a tea maker.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Window
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Premium Grand Suite
Suite in neutral colors, featuring mountain views, 2 bedrooms with twin beds and 2 balconies. It has a comfortable living room, a dining area and a kitchenette. Amenities include a flat-screen TV, a tea maker and a washing machine.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Window
- Air purifiers
-
Penthouse
This family room's special feature is the hot tub. The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned family room provides a flat-screen TV with satellite channels, a washing machine, tatami, soundproof walls as well as mountain views. The unit offers 6 beds and 2 futons.
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Window
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Family Suite
Guests will have a special experience as the suite features a hot tub. This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with satellite channels, a washing machine, tatami, soundproof walls as well as mountain views. The unit offers 5 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Window
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Studio
Room in neutral colors, featuring mountain views and a balcony. It comes with a comfortable living area, a dining area and a kitchenette. Amenities include a flat-screen TV and a tea maker.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Window
- Air purifiers
-
Single Studio with Tatami Area
Spacious room in neutral colors, featuring mountain views and a balcony. It comes with a comfortable living area, a dining area and a kitchenette. Amenities include a flat-screen TV and a tea maker. It comes with 2 single beds, 1 sofa bed and 2 traditional futon mattresses.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key access
- Window
- Tatami (traditional Japanese flooring)
- Air purifiers
Guest Reviews
- IWATA (9/5): - 温泉とコスパがいい べットがイマイチ
- V (10/5): -
- Shirato (8/5): -
- Mizuki (6/5): - 和洋室の部屋に宿泊しました。 とても広く子連れでも伸び伸び過ごせました。 また冷蔵庫も大きくキッチン用具があったのも良かったです！ 温泉も良かったです！ 和室に布団2組と案内がありましたが 敷布団がペラペラで床に寝ているような寝心地で残念でした。 またカバーがついておらず、汚れがかなり目立っていて不快感がありました。 フロントに電話で確認し、カバーはつけることができました。
- KOO (8/5): Very enjoy to stay in ! Will come back again if I visit to Hokaido again ! - The property is very good , nice deco and design , room are big , bed comfortable , large freezer , full of kitchen wear , room facing nice view , our family have a wonderful stay at the hotel . Staff are friendly and very kind , they allow us check in earlier with foc . Hotel Onsen was nice too , they open 24 hours and just stop operate in between to clean the onsen . Breakfast is adequate too . We wish to come again! Maybe the breakfast can upgrade a little bit more for more varieties especially for the vegetarian option .
- 伊藤 (8/5): -
- SHUKA (10/5): とても楽しく良い思い出になりました。外飼いのヤギがかわいかったです - 息子が一歳になり家族で初めての旅行で利用させて頂きました。 こども用のアメニティや転落防止のベッドの柵、食器等揃っており無料で貸し出ししてくれるのでとても助かりました。 朝食もおいしかったです。 客室は少し古さを感じます。和室の障子が少し破けていたりソファにしみがついていたり…
- 金曽 (8/5): -
- shinya (10/5): 最高でした。 - ロケーションと窓からの眺望です。 ありません。
- toyohiko (10/5): 最高 - スタッフの対応が素晴らしかった 畳の布団がかたかった
- NENGHUNG (2/5): 住宿體驗不好，價格又貴。 - 飯店附近景色還算不錯 設備老舊，房間整理不乾淨！ 冰箱有前一個房客留下的未喝完飲料 門有破洞，只用膠水黏過 整體住宿體驗非常不優！
- Sin Man (8/5): -
- Nahue (8/5): - Parece un hotel ruso de la Unión Soviética y su comida radioactiva de Chernobyl y cara. Muy bueno el spa y sus piletas! Olor a agua termal en zonas comunes, calidad de la oferta gastronómica y precios de drugstore!
- MASAHARU (7/5): -
- 吉田 (6/5): 楽しかった - 部屋が広かった 敷き布団の厚みがなくて痛かった ソファベットありなのに寝具もサービスで付けてほしかった
- Fumika (10/5): -
- Keith (10/5): Very comfortable -
- PO CHIN (9/5): 性價比高，優秀的空間和服務 - 很大的空間，很棒的溫泉，很親切的服務 位置雖然在幾個的雪場的比較邊邊，但自駕完全沒問題，而且價格也漂亮很多 早餐略貴品相較少
- Lieu (10/5): -
- Lieu (10/5): -
- Tassanee (9/5): - ห้องใหญ่ สะดวกสบาย วิวสวย
- TAKAKO (10/5): -
- Suwaree (9/5): - Staff are freindly and ready to help. facilities are well provided
- YI CHENG (10/5): -
- Guangyu (9/5): 房間空間又大又舒適，溫泉也是一級棒。走路10分鐘有Moiwa雪場，開車10分鐘有annupuri 雪場，飯店好像有提供雪場的接駁車？ - 有蟲蟲
- Yan Chi (7/5): - 可以洗衣服和基本煮食 梳化有點骯髒 暖氣有燃燒的味道
- YI CHENG (9/5): -
- Natashja (10/5): -
- Ivory (10/5): totally great deal - big room with a full - equipments kitchen good onsen friendly and helpful staff，especially the drivers of shuttle bus this is our second time to stay here👍 none
- Ichiro (9/5): -
- Matthew (10/5): Great place. Staff very nice and super friendly and helpfull. Shuttle was very helpful. Onsen was great. - Everything. Room was very nice. Good space and clean. Onsen was special. Position perfect Nothing
- KYUNGSUNG (10/5): 만족스러운 리조트 - 넓은 객실 주차무료. 온천 조식 모두 만족
- Ty (8/5): - Nice big rooms good for the family
- SANGYOUL (9/5): - 시설이 낡은 느낌이 있다만 온천,객실 내부는 노던리조트 이상. 가격대비 말도안되는 가성비이고 조식도 매우 만족함. 리뷰에 위생 문제가 있다는 평이 많았지만 매우 청결했음 직원분들도 매우 친절했음 호텔 셔틀이 있지만 자차가 없다면 매우 비추천
- fabrice (8/5): - hotel isolé , sans commerce à proximité et un peu loin des principales stations de niseko
- JIN (1/5): -
- 雅靜 (10/5): -
- 雅靜 (10/5): -
- Han Chun (8/5): -
- Courtney (9/5): It was a great stay with friendly and helpful staff! - We loved our stay at One Niseko. It was my husband, two sons age 10 and 12 and myself. Our room was plenty big and stocked with you need to cook and clean. The staff was wonderful and extremely helpful. We didn't eat at the main restaurant as we spent most dinners eating on the Mt. The downstairs cafe was great and daily ice creams were a must. We had breakfast on our last day, and it was wonderful as well. The Osen was all of our favorites. The tradeoff was a very quiet resort as opposed to the busier areas. The resort itself is a bit older, and it shows, but once again that wasn't huge deal to us. When you arrive you can small the Osen. If that is something new to you it may be a thing, but we welcomed it after a long day on the Mt. Overall, we loved our stay and the helpful staff. We will stay again next year! The only negative was the distance to restaurants and groceries. We knew this when we booked but didn't think it would be a big deal until we ran out of milk and could only get to a store with a taxi ride and an hour to kill. They do offer a daily run to 7-11 to get groceries but we were always on the Mt during this time.
- Bruce (7/5): Great skiing not so great place - It was reasonably priced The food was not very good The place had a terrible smell The front desk was not very helpful Nobody seemed to interested in making the staff easy unlike the 5 other places I stayed in Japan
- YUTO (7/5): -
- Ruth Banomyong (7/5): Relaxing Ski Trip - I have stayed at this place more than 10 years ago. The facilities are still the same, but I do miss the old small convenience store as it had more goods to buy, the staff were super friendly and very helpful. I found that the quality of the food has gone down compared to when I came. The food was a bit too oily to my liking. Nonetheless, the margarita pizza was good.
- Dario (10/5): -
- Sarah (2/5): Not enjoyable thankfully it was only a one night stay, couldn’t have done any longer. - The room was large The room had stains on the couches and carpet. The corridors and reception smelt. Food wasn’t great at all.
- Jouko (9/5): Mukavaa majoittumista lähellä Niseko Moiwaa - Monipuolinen aamiainen. Neljän hengen huone oli tilava ja siisti. Hyvät tilat lasketteluvarusteiden säilytykseen. Kaksi onsenia vuoroilloin. Toisessa sauna ja kylmäallas mukavana lisänä. Illallisessa oli toivomisen varaa. Ski roomissa hyvien tilojen vastapuolena liian vähän lukollisia kaappeja.
- Logan (10/5): Relaxing, beautiful, accommodating. - Getting to Annapuri and back is easy enough but is further away from the main towns than I realized. Would be a great destination while you are skiing Moiwa resort. Onsen facilities and the ski locker room were amazing. Bedrooms were clean and functional, with great views of the mountains and trees. Staff was over the top amazing and accommodating, the breakfast was phenomenal! Access to town is hard because it is further away, so taxi is necessary to get to and from Grand Hirafu for dinners etc. but the property did have a restaurant as well as the neighboring property which were both worth checking out.
- Ramiro (9/5): -
- Balint Istvan (10/5): -
- Chun Yip (10/5): -
- sennosuke (7/5): 掃除をもっとしっかりしてほしい - 部屋にキッチンもあり快適 カメムシとてんとう虫 蜘蛛がいっぱい 温泉はいいが脱衣所がホコリがいっぱい エアコンがカビ臭
- hisashi (8/5): -
- Joaquim (9/5): -
- Bradley (10/5): Great stay at One Niseko Resort Towers - Great stay at One Niseko Resort Towers for our ski trip. Incredibly friendly and helpful staff, spacious comfortable room, great breakfast. Little gem in Niseko. Was hard to leave
- Andrea (10/5): - Excellent staff, Onsen, breakfast and nice size of unit with everything you needed.
- Tatu (9/5): -
- QIANYUN (1/5): -
- Tatijana (8/5): Bed was too uncomfortable. Staff was very friendly. Breakfast was good. - Beautiful view of the mountains. Staff were very friendly and helpful. Great storage for snowboarding and Ski equipment. The only let down was the beds. Super uncomfortable.
- Christianne (7/5): - We loved the room size as it was quite big and spacious. We were quite disappointed that bathroom was very stinky as soon as we arrived and every time we flushed the toilets. The staff were nice but quite clueless about where everything was and weren't able to help us deodorise the room.
- Duc Anh (8/5): -
- Irina Shabalina (2/5): - Onsen facility was good The hotel advertises itself as 4-star, however, it is hardly so. The facility is old and worn out. Carpets, sofas in the public areas and in the room are dirty and have spots. There is a very strong sulfur smell everywhere in the hotel, including the room. In our room, the trash box door was broken so it self-opens all the time. I requested 3 times to send a technician to fix, staff acknowledge the problem and did nothing during the our 4 day stay. All 4 of us (2 adults and 2 children) got a severe food poisoning on our second day of stay. The only meal we had together this day was breakfast in the hotel. I informed the staff about it due to health safety reasons but the impolitely rejected the possibility of it to be a hotel issue. At night, my son and daughter felt very sick, with severe vomiting and diarrhea, and my son lost his consciousness. My husband called reception and asked to call the emergency. The receptionist showed up to our room, informed us that he is the only person at the night shift in the hotel and said that he does not know what to do, and did nothing. Overall, the hotel seems poorly managed, the staff is unprepared for the emergency situations and overworked (as I saw the same guy from the night shift assisting in the bar the next day). I will not come back and will not recommend it to anyone.
- Safiah Sariyah (10/5): - The staff were kind, attentive, and very helpful, which really enhanced my overall experience Nothing in particular. Overall, it was a pleasant stay.
- JIA HELEN (6/5): 希望整体设施和服务有所改进。 - 厨房配套比较齐全，生活用水水量充足 酒店只提供给连续居住8晚的客人一次打扫机会，其他天只提供换垃圾袋服务，咖啡胶囊也不续供，房间整体设施比较老旧，沙发很脏，性价比不太高，如果没有自驾车，酒店地址很不方便。
- Maretsa (8/5): - Kamarnya oke, cukup luas, bersih, perabot lengkap bisa masak nasi 😁🙏 Pas cek in ada kena biaya pajak lagi, padahal waktu daftar sudah bayar ppn juga, apa karna passpord indonesia giti kena biaya lagi,dan kalo mau main sky harus naik mobil lagi, jadi agak repot kalo buat pemula, harga buat 8orang lumayan mahal 100jtan,cuma bisa onsen aja 😁😁
- Gan (9/5): -
- Syafiqah (5/5): -
- Li (5/5): Not really worth - Close to Moiwa ski resort Has the bigger room Furnitures are really old and dirty
- Nobuhiro (9/5): -
- Masayo (8/5): -
- Julida (4/5): -
- Ann Marie (7/5): Value for money but cleanliness could have improved - The amenities and size of the rooms were great the sofas in the room are stained, cleanliness could improve
- Yi Chun (10/5): -
- HENRY GAN (10/5): - The room was big enough for family stay. Good choice for ski sport. 20 minit to the town/grocery.
- Ryan (4/5): 如果可以不要訂這間。 - 溫泉、房間很大 房間設備很舊、沙發、床、榻榻米、浴室、所有東西都非常非常舊 或 很髒。 床 根本沒辦法睡 彈簧幾乎壞光了吧
- Kazuhiro (6/5): よかったです - 前日割があったので。 ドアの鍵が開けにくい
- Tomotsugu (9/5): -
- Rumi (7/5): 立地がよくゆっくりと過ごすことができました。ありがとうございました。 - キッチンがついていて、夜ごはん等自分たちで調理してゆっくりできる。 室内の浴室の床に赤カビ。床を磨いているのか心配になった。
- takahiro (7/5): ゆったりできた。 - 部屋が広い。 台所が充実している。 お風呂が広い。遅くまで入れる。 コスパが良い。 部屋のチャイムが切れていた。 朝食の飲み物が充実していない。牛乳が切れていた。ミニッツメイドのジュースがほとんど水で飲めなかった。
- Hiraoka (10/5): -
- 未央 (10/5): -
- Masaaki (6/5): -
- Nobuhiro (8/5): よかった - ロケーションがよい、大浴場も良かった。 エアコンから水が落ちてきた。
- Bin seng (10/5): - Hotel's exteriors a bit old but nice decor internally . Rooms are nice and big. Cozy hot tub/spa. Close to the ski slopes.
- Caroline (8/5): Toller, gemütlicher Aufenthalt. Wir würden es wieder buchen. - Tolles großes Zimmer mit Tatamibereich und eigener kleiner ausgestatteter Küche. Alles blitzsauber, toller Blick in die Landschaft. Sehr gutes Frühstück, ebenfalls mit schönem Ausblick. Wir haben uns sehr wohlgefühlt. Im Winter zum Skifahren muss es auch super sein! Man braucht unbedingt ein Auto, die Lage ist etwas außerhalb. Von außen ist das Gebäude nicht so schön.
- toshiyuki (6/5): まあ普通です - フロントの対応
- MIAOJU (4/5): 房間冷氣故障又大聲，櫃檯換了一間房間給我們是升等房型，但真的有客廳有冷氣，房間的設備是沒有冷氣的，房間悶熱。又跟櫃檯反應再幫我們換另外一個房間，結果地毯都有污漬還有塌塌米也都有泛黑的污漬。 經過這樣折騰都耗費一小時了 整個CP值不高 。 - 泡湯的地方很不錯 房間冷氣聲音很大 房間榻榻米部分泛黑
- Kaori (6/5): - 露天風呂の蛾が気持ち悪い
- 由美子 (9/5): -
- Yuanyuan (9/5): -
- HIROSHI (8/5): -
- Li chih (8/5): 客廳很飄亮，廚房很大、配備齊全，連泊2晚煮了非常多的和牛、海鮮，滿足了美食休閒 之旅。(適合自駕，距離小樽市區僅10分鐘) -
- JaiSok (8/5): -
- リソース (8/5): - ソファーが取り替え時かもしれませんね。
- KAZUYA (8/5): - コスパが抜群だと思います。 特にありません。
- YUKA (8/5): -
- SHU MEI (8/5): 住在高樓，視野良好，相信在冬季時，風景更漂亮 - 房間大 廚房無抽油煙機及烤箱
- HIROYASU (8/5): また利用したい！ - 今回4泊しましたが、洗濯乾燥機が部屋にあるので、長期滞在に非常に適していると思いました。また、大浴場にはいつも清潔なタオルが準備されていて便利です。朝食のビュッフェは美味しいので、絶対にセットにすべきです。ただし食べ過ぎに注意が必要です。私が宿泊したEast Towerには各フロアに3部屋しか無く、独立しており、隣の物音が気になることは一度もありませんでした。 駐車場と反対側のバルコニーに出て星空観察をしたいと思っていたのですが、バルコニーが虫の死骸だらけでした。ホテルで夕食を食べる場合、3日前に予約が必要です。ホテル周辺には食事できるレストランは極めて限られていることに注意が必要です。事前に夕食の予定を立てておくと良いと思います。国道まで下りれば（車で10～15分）、スーパーがあるので、そこで買い出しすることが可能です。雨が降った時に出来るアクティビティがホテル周辺も含めて一切無いことを覚悟しましょう。
- 福田 (8/5): ニセコを満喫 - 安く、圧倒的に広い 家族に最適 温泉最高 家電が古い 少し遠い
- junichro (9/5): - 温泉と景観と回りの環境。白樺の樹林に囲まれた朝の道を歩く爽快さはここしか出来ない。炊飯器完備。ごみの回収は毎日。毎年夏に10日程滞在してます。しかしこのところニセコの夏は昼間外に出られないほどの猛暑続き。 特になし。
- ko (10/5): 長期滞在向き - 部屋が綺麗。タオルが使い放題なのが嬉しい。 温泉の床やお湯に少しだけ不衛生感があった
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