The Pago Design Hotel Phuket

Location: 88 Moo 2, Muang, Ratsada, Phuket, 83000, Ratsada, TH

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Designated smoking area
• Wheelchair accessible
• Fitness facilities
• Conference space
• Breakfast available (surcharge)
• Television in common areas
• Safe-deposit box at front desk
• Porter/bellhop
• Pool umbrellas
• Tours/ticket assistance
• Free self parking
• Pool sun loungers
• Banquet hall

Rooms Available

• Deluxe Double Room

  1 Double Bed

  Features a private furnished balcony

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, room service (limited hours), free bottled water, and free tea bags/instant coffee

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Local maps

• Deluxe Twin Room

  2 Twin Beds

  377-sq-foot individually decorated room with a furnished balcony

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, room service (limited hours), free bottled water, and free tea bags/instant coffee

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Local maps

• Family Suite

  1 Double Bed

  861-sq-foot individually decorated room with a furnished balcony

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, microwave, room service (limited hours), and free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Local maps

• Garden Access

  1 King Bed

  377-sq-foot individually decorated room with a furnished balcony

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, room service (limited hours), free bottled water, and free tea bags/instant coffee

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Yard, laptop-compatible safe, and desk; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Yard
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Local maps

• Deluxe Room, Pool Access

  1 King Bed

  398-sq-foot individually decorated room with a furnished balcony

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels

  Food & Drink - Refrigerator, room service (limited hours), free bottled water, and free tea bags/instant coffee

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Local maps

Guest Reviews

• stephen (2/5): We’re down to stay 4 nights but left after 1 staff didn’t ask why we leaving just kept saying no refund no refund we st - Nothing Mouldy room smells pool was green booked a queen bed but got 2 singles no hot water not a good vibe
• Nieevson (1/5): -
• Leanne (6/5): - The staff are pleasant, apartment was clean. Due to a private event happening, we could not get any food, no room service, nothing to eat at all.
• Buyannemekh (9/5): -
• Nino (9/5): -
• Nitima (8/5): -
• Anne (8/5): - Personal an der Rezeption war besonders zuvorkommend und sind auf Wünsche eingegangen. Personal im Restaurantbereich waren ignorant. Frühstück war unterer Durchschnitt. Bei Zimmer ohne Balkon lassen sich die Fenster nicht öffnen und es war ein Schimmel Geruch im Zimmer.
• Bhavisha (1/5): Extremely deceiving - There was friendly staff at reception who did not complain to refund us our mone after our unhappiness. Pictures are very deceiving. We had to Request a refund as the rooms was not what was booked and looked as chosen via bookings. There was blood on the curtains and headboard when we requested the same room type as per what we chose. The initial room given was completely deceiving and dirty with an odour. This is a 2 star accommodation.Location was dangerous . It seems to be in a township. We had to leave in the monsoon rains and book at Patong Beach. It's shocking how some guest review's are exceptional. We came from south Africa for a holiday and was very upset on our arrival.
• Noah (9/5): -
• Celeste (10/5): -
• Marvin (1/5): Décevant je ne reviendrai plus jamais ici. - La piscine L’hôtel est très bruyant à toute heure et la chambre est très mal insonorisée. La propreté laisse à désirer, la climatisation fonctionne mal et le ménage est insuffisant (pas d’aspirateur, pas de changement de serviettes). En revanche, l’extérieur de l’hôtel est très beau et la piscine est agréable.
• Zuber (6/5): -
• Zuber (6/5): -
• hagen (8/5): -
• Γεωργια (5/5): - Το μοναδικό πράγμα που μου άρεσε ήταν ότι το δωμάτιο μας είχε απευθείας πρόσβαση στην πισίνα. Περιμέναμε δύο ώρες για την προετοιμασία του δωματίου όπου ήταν άλλο από αυτό που είχαμε κλείσει οπότε περιμέναμε άδικα γιατί πήγαμε στο σωστό μετά. Η καθαριότητα ανύπαρκτη ούτε μια μέρα δεν αλλαξαν τα σεντόνια και το ξερω γιατί από την πρώτη μέρα είχε ένα σημαδάκι η παπλωματοθηκη και υπήρχε εκεί για 7 μέρες η τουαλέτα άρχισε να κάνει σημάδι από βρωμια εσωτερικά που σημαίνει ότι δεν καθαρίστηκε καμία μέρα (δεν είχε πιγκαλ να το κάνουμε εμείς ) και το πάτωμα απλά το περνούσαν με την σφουγγαρίστρα στις γωνίες είχαν μαζευτεί τριχες κλπ , μόνο τις πετσέτες αλλάζαν. Να σημειωθεί ότι ζητήσαμε δύο φορές να καθαρίσει το δωμάτιο κανονικά . Το πρωινό έχει μόνο ταϊλανδέζικα πιάτα και από τα βασικά έχει ψωμί ,μαρμελάδα ,γάλα και φρούτα . Το κτίριο και η πισίνα χρειάζονται οπωσδήποτε μια ανανέωση τα πλακάκια από την πισίνα φεύγουν και υπάρχει μούχλα παντού κυριολεκτικά γύρω γύρω αν εξαιρέσεις αυτά το τοπίο είναι όμορφο . Και το ΧΕΙΡΟΤΕΡΟ που πάθαμε ήταν ότι μια και μοναδική φορά που φάγαμε βραδινό στο ξενοδοχείο (καρμπονάρα και κλαμπ σαντουιτς) πάθαμε δηλητηρίαση και το προσωπικό δεν είχε την δυνατότητα να μας παρέχει κάποιο χάπι για να σταματήσει ο εμετός και η διάρροια . Δυστυχώς δεν ήταν μια καλή εμπειρία.
• Amit (1/5): -
• Alon (9/5): -
• Cheyenne (4/5): - het personeel Internet op de hogere verdieping was een ramp
• Natasha (6/5): -
• Jailene (8/5): - The property was very clean and the staff was very nice. There is a good amount of places to eat that is walking distances. You do have to walk through an alley to get to them, but just like most places in Thailand I never felt unsafe walking through them, even at very late hours.
• Richard (10/5): - Very respectful people, hotel, and top of the line service. Very impressed with this hotel!
• Kayla (10/5): - Good food and room service , they have connections with excursions and very clean room each day beautiful architecture nice poool and garden and ballroom
• Oodhub (8/5): Very good -
• Neenorta (10/5): Exceptional -
• John (8/5): Very good -
• Sripal (9/5): Superb -
• Arinnita (6/5): Pleasant -
• Erwan (10/5): Exceptional - We already came last year and without surprise it remains equal in quality. Welcome is really warm, food is good, coffee excellent and location quiet. I already highly recommended Pago Design to a good friend who should come this year. Nothing!
• Oliver (9/5): Superb - Good hotel nice staff, a bit of a walk from old town but a taxi is literally 150baht if you actually haggle instead of being finessed. The beds were comfy and the hotel was nice. Good value.
• Richard (8/5): - The property is relatively nice. The staff is mostly young, inexperienced and a few initially had attitudes. An individual attitude did come around to become very pleasant. Another was apparently not a pleasant person.
• Phillips (8/5): We would recommend it - The nice pool Unfortunately the breakfast was cold🤔
• Nadia (10/5): Exceptional -
• Josh (6/5): Pleasant -
• Adilet (9/5): Superb -
• Magandran (7/5): The only reason we stayed here was due to an event which was taking place next to the hotel (banquet hall) - Clean room TV channels were horrible, no Netflix connection option, air conditioner wasn’t cold, no iron was provided and when requested they mentioned that the hotel doesn’t provide iron!!! But our friends room had an iron and we had to go to their room to iron!!
• Maya (6/5): Pleasant -
• Beth (10/5): Exceptional -
• Nasim (7/5): Good -
• Madeline (8/5): Very good - Pool
• Barrie (10/5): Exceptional -
• Sarah (10/5): Exceptional -
• Smith (7/5): Good - The hotel is beautiful and worth the money. However location wise it wasn't accessible to the beach front ot talea 30mins to get there. Location is not accessible
• Richard (9/5): Superb -
• Banan (4/5): Disappointing -
• Aimen (8/5): Very good - calm pool near to bus station terminal 2 can’t smoke in the balcony
• สัจจพร (10/5): Exceptional -
• Anita (4/5): Disappointing - some staff members were kind others i just thing the language barrier impeded with. I was under the impression I was getting a swim up pool room. Swim up pool room do not exist. There is a shallow 2 in area of water by the room connected to the pool that does not look clean. I was charged for towels because i wiped my hand on them and happen to have had makeup on my hands.
• Anucha (7/5): Good -
• Zuzana (10/5): Very good hotel, quiet rooms and great pool - Really good hotel, perfect pool outside. Rich breakfast and nice staff. It was a hotel after extremly bad experience with accomodation in Patong, so it was like a miracle :)
• Evelinuu (8/5): Very good - The hotel is out of the way, but it has its advantages. It is well-maintained, breakfasts are quite poor but enough for us. The rooms with direct access to the pool are interesting (recommended).
• Lauren (6/5): rock hard bed, good breakfast, nice room, great staff - very nice staff, good breakfast, cold AC in the room bed was hard as rock
• Erdenetuya (9/5): Superb - we stayed with 3 children 3-9 years old. all lived the pool. location is bit far from everything. if you need quiet place and don’t want to roam around it is perfect. quiet, clean, rooms ar big enough. Amenities in the room were bit poor. breakfast wasn’t great it is Ok but not great. fruit section wouldn’t ged refilled even though there is still half hour left and 10+ guests just started their breakfast.
• Erwan (10/5): Exceptional - ● The staff very customer oriented to make everyone enjoying a good stay. ● The layout of the hotel and the location away from the main road allow a quiet and peaceful stay. -none-
• نمشا (9/5): Superb -
• Jacob (7/5): Good -
• Anonymous (10/5): Exceptional -
• Simon (10/5): Great value for the money - We arrived late and checked out early the next morning, but everything was very smooth sailing. Nice, quirky room. Everything clean. Walking distance to the bus terminal (that's why we chose the hotel in the first place). The pool seemed really nice but we didn't have a chance to try it. We didn't have breakfast at the hotel either.
• ايمن (8/5): It was a good experince. - the location was very good and the room The breakfast choices need to be improved.
• Jitse (9/5): nice and clean! - the facility was clean and it had comfortable beds. i stayed here because it was within walking distance from the bus terminal 2. for me the location was perfect, but if you want to visit phuket town it is pretty far from the centre
• Frederico (6/5): it is far away from everywhere and there is no public transportation around and it is hard to grab/Uber from Hotel t -
• Faisal (9/5): Superb -
• Will (8/5): Very good - The room and pool were amazing. There's not much going on around the hotel. There was also a wedding happening while we were staying which we weren't informed about and we were in the pool while the bride and her bridesmaids were coming down the stairs and having photos. It would have been nice to have been informed as we felt in the way of the wedding guests.
• Saul (8/5): Very good -
• Jaranya (8/5): Very good -
• Ahmet Kenan (4/5): It's okay if you don't mind the remote location - Location is not fantastic. It is far from the lively area, which is Patong beach. I remember this place as having a high rating for location, which is one of the main reasons why I booked this place. Ended up having to call a taxi pretty much everywhere.
• Verified traveler (8/5): - Pineapple fried rice on dinner.Breakfast is ok.
• Tae (6/5): Pool is the Best Feature - This hotel is very close to Phuket Bus Terminal 2. It is a short walk 7 minutes. It is in a quiet location so no need to worry about noise. When I stayed, it did not appear that busy. The food is expensive but there are some awesome eats on the main road for cheap. The pool looks amazing, did not have time to get wet as I stayed for a short time. The decor is very modern too. The room was clean. The shower could use a good scrub and same with the balcony.
• CARLOS (4/5): Very hard bed and nothing around - Bed was super hard, not comfortable. Breakfast options were very limited, mainly Asian dishes. Far away from restaurants and shops. Location good only to go to Ratsada pier or Marina Phuket
• tashe (8/5): Great Value for your money - Pros: Great value for the money, staff is very attentive (Gun is amazing), cleanliness of the hotel. Con(s): Towels could be better, lobby is outside so fans would be great at combating the heat.
• Franco (6/5): - noisy in the corridor since many Chinese tourists are around
• Verified traveler (8/5): - Very comfortable, well kept, modern hotel, but sort of off the beaten path. Comfy though.
• Dag Evald (8/5): Small and friendly - Nice pool with friendly staff Breakfast had good service
• egill (10/5): Nice new hotel,easy access to everything. - Beautiful swimmingpool, relaxing to stay in the garden. Breakfast and restaurant o.k.
• Vasan (10/5): new and clean , highly recommend - The hotel is new, very clean and fulled equipped. There is a plenty of parking lot, big pool and green yard. The location is quite close to the old city. It is perfect for business and family trip.
• Matt (8/5): 3.5 start - Hotel was just like the photos. It was clean and staff were helpful. Breakfast was ok and the pool was nice. There wasn't much close by and taxis were hard to get unless you book through hotel and pay top dollar for it. We had a few room service meals because there was nothing around and they were priced ok. If I was looking for accomadition near Phuket town I would stay at that hotel but I think it's very unlikely I would go back
• anna (2/5): Not Happy very disapointed - For our trip we decided to stay in cheap hotels, what's the difference you sleep there, keep your luggage there and your out all day till night. For New Years though we thought we would up our budget and get a nice room with pool access so we could jump straight into the water watch the fireworks and drink cocktails in the water. We arrived at 10am & check in was at 2pm so when they asked us to come back we were fine with that. We were unable to rent a scooter from them but got the bus to Phuket town to rent one. We ended arrived back around 3pm and went to get our keys but was told we needed to wait another 20 mins (starting to now get annoyed) we were then told to follow the bell boy to our room, we got to the lift and He told us to go to level 4??? Hold on I said we have a pool access room! I went back to reception and there was a man there complaining as he had booked a 35sqm room and got a 20sqm room so he had asked for a refund. The manger than came to me so I showed her my booking which clearly stated deluxe room (pool access) she than said to me sorry this doesn't mean you get access to the pool??? I wasn't sure what she thought pool access meant! Long storey short we got a refund, whole waiting another couple had the same problem as us! 3 people at once that's not good! We wasted 7 hours of our day and I lost my whole night on expedia looking for a new hotel for New Years!! It was the worst experience I have ever had with a hotel and we travel every year!
• MICHELLE (10/5): An Absolute GEM in Phuket town! - Other than the super reasonable and affordable price (during christmas season 2013), what drawn us to book a week stay at The Pago Design Phuket Hotel is after we saw the pictures from the Expedia website. It just look really comfortable, modern, beautiful and guess what? It didn't disappoint us! When we arrived, the condition of the hotel is exactly how it's shown on the website, even better than we'd expected! Requested a nice view room and they put us in the corner unit facing the pool, the view and the breeze at night is just wonderful. We arrived at 9am in the morning and the staff let us checked in earlier at 10am, really sweet of them. Nice staff even though some of them might have a little bit language barrier but they can understand simple English. Breakfast selection is not huge but it's sufficient and delicious. We've ordered some of their local thai food on their menu and it tasted AMAZING. Reasonable price, if not cheaper than some of the restaurant outside the tourists area, it almost make us wanted to just stay in that hotel and not leave. Another thing that we really enjoy about this hotel is the quietness and serenity of this place, although it's not near any beach or walking distance to the city center. SO! the best thing (also the one thing that we regret didn't do) is to hire a motorbike or a car when you arrived at the airport. That will save you a great deal of money hailing a cab to get to everywhere. Taxi drivers in Phuket are like LEECHES!
• nitin chourasia (8/5): Nice cozy place, away from hustle bustle and noise - The stay was wonderful. The place is calm and quiet unlike most of the Phuket city hotels. Though the hotel is about 15-20 kms away from phuket town and we had to spend on taxis but i felt it was worth it. Stay at Pago if you dont mind spending at Taxis or planning to hire a bike for your personal ride.
• Dings80 (8/5): Great hotel - The hotel is great, friendly staff, great value for your dollar.
• Verified traveler (10/5): Quiet place away from it all - This is a new hotel. Everything is spotless and well maintained. All staff are welcoming and will do their best to help you in any way they can. Pool is lovely and clean. Rooms are big and have a balcony. It was a bit far from the centre of Phuket for us but we liked it none the less. Because it is a new hotel taxis in town are unsure of its location so pick up a card at the front desk before you go out. They have a map on the back of them.

Photos