Résidence Pierre & Vacances Atria-Crozats
Location: Quartier Les Crozats Montée du sirius , Avoriaz 1800, Avoriaz, fr
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Self-Catering Apartments
Résidence Pierre & Vacances Atria-Crozats offers fully equipped self-catering apartments with kitchenettes, seating areas, and dining areas. High-speed internet access is available in all apartments, ensuring a comfortable stay for all guests.
Wellness Centre and Activities
Guests can enjoy the on-site sauna, hammam, and cardio-training equipment for ultimate relaxation. Additionally, discounted rates for ski passes and equipment rental are available with prior reservation, making it convenient for skiing enthusiasts.
Nearby Attractions and Amenities
Conveniently located near Morzine Ski Resort and other attractions, the aparthotel is a perfect choice for travelers. L'Aquariaz Mountain Spa nearby offers extensive swimming pools and slides, a climbing wall, and an outdoor hot tub with stunning valley views. Guests can also enjoy borrowing board games for free, adding a touch of fun to their stay.
Ready to experience luxury and relaxation at Résidence Pierre & Vacances Atria-Crozats? Book your stay now!
Important Information
The property’s reception opening hours are Monday to Thursday from 07:30 to 20:30, Friday from 07:00 to 00:00, and Saturday to Sunday 24 hours a day.
Breakfast is available upon request the day before (bread and viennoiseries).
A credit card pre-authorization (VISA or MASTERCARD) will be required upon arrival. To save time at check-in, we recommend completing your pre-registration via your Pierre & Vacances customer account.
In July and August, Pierre & Vacances offers activities so you can fully enjoy the mountains during your stay. In Avoriaz, guests benefit from a Portes du Soleil Multi Pass per person, giving access to more than 60 activities across the 12 resort villages, including pedestrian elevators, swimming pools (including one entry per day to the Morzine Aquatic Center), lakes, tennis courts, cultural sites, ice rinks, mini-golf courses, inter-resort shuttles, scenic walks such as the Pointe de Nyon trail, summer toboggan and many other activities, with preferential rates on certain attractions. Please note that one Multi Pass per person is offered for stays of at least 7 nights, the number of Multi Passes corresponds to the number of guests on the reservation, the Multi Pass is provided upon arrival, and activities are organized by independent partners of Pierre & Vacances and may therefore be subject to change.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 04:00 PM - 08:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Clubhouse
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Family rooms
- Pets allowed
- Luggage storage
- Sauna
- Ski storage
- Hammam
- Squash
- Non-smoking throughout
- Board games/puzzles
- Shuttle service (additional charge)
- Grocery deliveries
- Evening entertainment
- Entertainment staff
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- Delivered food - securely covered
- Ski storage
- Ski-in/ski-out access
- Free wired internet
- Golfing on site
- Scuba diving on site
- Ski equipment rentals on site
- Ski lessons on site
- Tennis lessons on site
- Water park access (surcharge)
- Fitness facilities (surcharge)
- Spa tub (surcharge)
- Internet access
- Clubhouse
- Garage
- Golf cart
- Horse riding nearby
- Ski lift privileges
- Snow sports gear
- Electric bicycle charging station
- Guest education on local ecosystems and culture
- Paddle boating nearby
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Two-Bedroom Apartment with Balcony (6 People) - Sunday
This apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower. Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony, this apartment also offers a coffee machine, a seating area and a TV with satellite channels. The unit offers 4 beds.
Max Occupancy: 6 (6 Adults)
- TV
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Dining area
- Electric kettle
- Stovetop
- Coffee machine
- Linen
- Dining table
- Sofa bed
- Trash cans
- Cots
-
Two-Bedroom Apartment with Balcony - Mountain View (6 People)
This apartment features a living area with a double sofa bed, one bedroom with a double bed and one bedroom with two single beds. It includes one independent bathroom with a bath and another with a shower. The fully equipped kitchenette opens onto the living area. Beds are made upon arrival. Please note that this accommodations offers spectacular mountain views and that some apartments are duplexes. Guests are kindly requested to clean the kitchen area before departure.
These accommodations benefit from a furnished balcony with mountain views and are located on the highest floors of the residence (from the 4th floor in the Arietis building and from the 6th floor in the other buildings). The accommodations is located in one of the residence’s four buildings (Atria, Altair, Alhena or Ariétis). Guests are invited to contact the residence directly for further information.
Max Occupancy: 6 (6 Adults)
- TV
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Dining area
- Electric kettle
- Stovetop
- Coffee machine
- Linen
- Dining table
- Sofa bed
- Trash cans
- Cots
- Window
-
One-Bedroom Apartment with balcony (4 People) - Sunday
This apartment features a living area with a double sofa bed and one bedroom with two single beds. It includes one independent bathroom with a bath or a shower. The fully equipped kitchenette opens onto the living area. Guests are kindly requested to clean the kitchen area before departure. This accommodations is located on the 1st floor above reception and benefits from a furnished balcony. This accommodations is mainly available for Sunday arrivals.
The accommodations is located in one of the residence’s four buildings (Atria, Altair, Alhena or Ariétis). Guests are invited to contact the residence directly for further information.
Max Occupancy: 4 (4 Adults)
- TV
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Dining area
- Electric kettle
- Stovetop
- Coffee machine
- Linen
- Dining table
- Sofa bed
- Trash cans
- Cots
-
One-Bedroom Apartment with balcony (4 People)
This apartment features a living area with a double sofa bed and one bedroom with two single beds. It includes one independent bathroom with a bath or a shower. The fully equipped kitchenette opens onto the living area. Guests are kindly requested to clean the kitchen area before departure. This accommodations is located on the 1st floor above reception and benefits from a furnished balcony.
The accommodations is located in one of the residence’s four buildings (Atria, Altair, Alhena or Ariétis). Guests are invited to contact the residence directly for further information.
Max Occupancy: 4 (4 Adults)
- TV
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Dining area
- Electric kettle
- Stovetop
- Coffee machine
- Linen
- Dining table
- Sofa bed
- Trash cans
- Cots
- Window
-
Two-Bedroom Apartment with Balcony (6 People)
This apartment features a living area with a double sofa bed, one bedroom with a double bed and one bedroom with two single beds. It includes one independent bathroom with a bath and another with a shower. The fully equipped kitchenette opens onto the living area. Please note that some apartments are duplexes. Guests are kindly requested to clean the kitchen area before departure.
The accommodations is located in one of the residence’s four buildings (Atria, Altair, Alhena or Ariétis). Guests are invited to contact the residence directly for further information.
Max Occupancy: 6 (6 Adults)
- TV
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Dining area
- Electric kettle
- Stovetop
- Coffee machine
- Linen
- Dining table
- Sofa bed
- Trash cans
- Cots
- Window
-
One-Bedroom Apartment with Balcony - Mountain View (4 People)
This apartment features a living area with a double sofa bed and one bedroom with two single beds. It includes one independent bathroom with a bath or a shower. The fully equipped kitchenette opens onto the living area. Beds are made upon arrival. Guests are kindly requested to clean the kitchen area before departure. Please note that this accommodations offers more space and spectacular mountain views.
These accommodations benefit from a furnished balcony with mountain views and are located on the highest floors of the residence (from the 4th floor in the Arietis building and from the 6th floor in the other buildings). The accommodations is located in one of the residence’s four buildings (Atria, Altair, Alhena or Ariétis). Guests are invited to contact the residence directly for further information.
Max Occupancy: 4 (4 Adults)
- TV
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Satellite channels
- Dining area
- Electric kettle
- Stovetop
- Coffee machine
- Linen
- Dining table
- Sofa bed
- Trash cans
- Cots
- Window
Guest Reviews
- Lucilia (7/5): - Localização excelente. Chegada de charrete ao hotel espectacular Limpeza do apartamento deixa muito a desejar
- Becca (7/5): -
- Victoria (7/5): - Ski in and out easy access to town and amenities Could have more laundry facilities
- Joël (8/5): -
- Jon (9/5): -
- Lyudmyla (7/5): Гарні краєвиди, чудова природа, але сервіс низький - Гарні краєвиди, лижні траси Будьте готові до пересування з валізами по снігу, не чистять доріжки, якщо випаде багато снігу, сервіс відсутній. В номері прийдеться прибирати самостійно, одягати постіль при поселенні, користуватись одними рушниками весь час перебування, немає засобів гігієни в душі, лише маленький кусочок мила. При виселенні потрібно прибрати кухню, винести все сміття та розстелити і зняти використану постіль, бо будуть штрафи. Ми не були до цього готові, запрошуємо в Україну, тут сервіс гостинності 10/10, навіть під час теперішньої ситуації в країні😊
Сніданки відсутні, ресторани працюють з великими перервами на обід або пізно відкриваються.
При виселенні не повідомили, що траса внизу по горі заблокована, ми могли потрапити в аварію, дороги не чистяться.
- Laura (10/5): -
- Dominique (7/5): -
- Charline (9/5): - Emplacement
Équipement Manque d explications à l arrivée
- beatrice (10/5): Très beau week-end - Bel emplacement, bien équipé !
Un accueil très sympathique aussi bien avant que pendant le séjour. Rien
- Jo (8/5): - In general this accommodation is very good. But just a few little details could have made me score it excellent. These small things may have made me feel like i'd got better value for money. For example; they could have provided more than 1 toilet roll, salt and pepper, shampoo and conditioner or at least hand-soap for each bathroom. In general though, a great place to stay, in an excellent location with a hire shop just next door. We loved borrowing board games from reception and ordering fresh bread each day. The staff were always pleasant and the apartment was very clean when we arrived.
- Amy (8/5): Very good location and excellent value for money. - This was a last minute booking - Perfect for what we needed and great value for money. The space for a family of 3 was more than enough with a good amount of storage. We had a room with a balcony, very basic, but enough to enjoy the fabulous view over Avoriaz! Decent bathroom facilities, bath and decent shower, towels provided. Boot room facilities and access to the slopes - as well as proximity to ski schools was excellent! No oven - our fault as didn't read the small print, and made do with the microwave and electric hob. The dishwasher made up for it though!
- Rachel (10/5): Brilliant - Location and size of apartment
- Danielle (10/5): - Amazing view
- James (9/5): Excellent, will try to book again. - Fabulous views, spacious accommodation, fun snowcat access included, nice hammam. Very little, but at the end of the season one or two things were a bit worn.
- Amy (9/5): -
- Joanna (8/5): Great, just a bit more attention to detail is needed. - Location was great, nice big apartment The apartment could have been cleaner. Splashes up the walls, dirty windows, unemptied ashtray on the balcony. Didn’t get our free return to the parking even though I enquired at reception. We needed a ticket so had to pay.
- Jack (9/5): Amazing location, brilliant views would highly recommend - Stunning location ideally located at the top of the village so a short walk and escalator ride and you were in the centre. The size of the boot room was extremely cramped. Nowhere to sit down to get ready for a days skiing
- Yihan (9/5): - 地理位置极好
工作人员非常热情周到 床垫能再硬一些大一些就好了
- Sarah (8/5): Lovely balcony, nice and roomy and great location. - Soft play area for kids. Great location for ski and ski out. Roomy apartments for a family. Beds were a little uncomfortable
- Saskia (9/5): Een aan te raden locatie voor een geweldige skivakantie - Zeer net en comfortabele accommodatie dat heel centraal gelegen is. Ski in ski out zelfs met Pasen.. Eigenlijk niets
- Jacques (7/5): Village pas vraiment piéton …. ! - Bel appartement bien équipé Le bruit des engins du matin au soir qui charge et décharge.
- Rui (9/5): Óptimo local para férias de Ski - Localização, limpeza, comodidades O cheiro que emanava do WC.
- Catarina (9/5): -
- Alex (9/5): -
- Eirik (9/5): -
- juliet (7/5): -
- Hua (8/5): -
- Olivier (8/5): Bravo super - L’accueil et le personnel dévoué . Le confort Un ascenseur en panne sur deux dans la résidence Altaïr. 2 ampoules cassée.
- liam (7/5): Great - I would 100% stay here again. - The location how close it was to the slopes and shops. Also was very easy to get in and out I thought it was too warm every night.
Also the green bag required for the clean up was not clear where it was, I had to find it outside our room
- Seb (8/5): Super - Juste que ce serait plus judicieux d’avoir une douche plutôt qu’une baignoire
- Naomi (10/5): -
- Jérôme (8/5): -
- Teo (8/5): -
- Katarina (10/5): -
- Gonçalves (10/5): Apartamento confortável, espaçoso e funcional, bem localizado, com boa varanda e com excel. vistas. -
- Jan (7/5): -
- rong (8/5): -
- Isaure (10/5): -
- Guest (7/5): -
- Suzanne (9/5): -
- Filip (8/5): -
- Benoit (7/5): - Everything was as described. In general everything was clean. The appartement is well equiped. Too bad you have to pay more to have the beds made, no heating for the ski boots. No oven in the appartement.
- Brent (10/5): -
- Mark (7/5): Good but not told the property was pet friendly and my wife has a pet hair allergy - Nice property Was used by pets and we were not informed of this. My wife has a pet hair allergy
- Pauline (8/5): -
- AgnesM (10/5): - Très bien placé, appartement confortable et bien équipé, très bon accueil a la résidence, je recommande vivement
- alexis (8/5): Très sympa - Emplacement Équipement
- René-Louis (8/5): - Le personnel a l’accueil était particulièrement disponible, compétent, agréable et souriant.
- Juan miguel (8/5): Repetiré. - Amplio, cómodo, limpio, funcional, y la ubicación excelente Un vecino con perro ladrando ya que lijaban solo buena parte del día .
- Rocío (10/5): -
- Simona (8/5): -
- Thijs Jan (7/5): -
- isabella (7/5): -
- Mickaël (10/5): - Le séjour s'est très bien passé, un grand merci à Célia "la réceptionniste" qui a été très aimable, souriante et qui a répondu à toutes mes attentes. Un grand merci également à la personne qui déneige devant l'établissement il a été super sympa avec le sourire,la politesse.
Franchement merci à toute l'équipe de faire en sorte qu'on passe de bonnes vacances
- Nicola (8/5): Enjoyed our stay and would return - Great location. Cosy apartment. Location.
- Shaun (8/5): -
- Refael (8/5): - The hotel is perfectly located with very friendly staff. The room is fully equipped and offers a spectacular view. There is only one toilet and it sometimes smells bad.
- ismail (9/5): Everything was in order ; no surprises, reception was very helpful. - Quite new flat. Location was perfect. The beds were not good enough. When we checked in the one room wasn’t clean.
- Rebecca (9/5): -
- Jonathan (9/5): -
- Frederico (10/5): -
- John (8/5): Enjoyed stay, living room was spacious, beautiful views. Location is a challenge. - Ski to the door as long as a decent standard. Difficult to get up and down to village especially when escalators broken. Had to make up own beds and in a room that slept six would only give two keys.
- Rachel (10/5): -
- Darragh (10/5): Excellent, would highly recommend staying here in Avoriaz. - Excellent location with ski in/out facilities and storage. The accommodation was across the road from aprés ski and only a short walk to main area. The apartment of 6 was spacious with two bathrooms and very clean. Would highly recommend. We were in a different building to main reception which wasn’t made clear in the booking.
- Claude (9/5): - L'organisation de l'arrivee et du depart, ainsi que le depannage du radiateur de la salle de bains, les locaux Le sechage des chaussures de ski, par rapport a notre experience, pourrai etre plus fort
- Edward (9/5): -
- Sean (9/5): - Amazing staff
- Blin (8/5): -
- Brandon (8/5): -
- Louise (9/5): -
- Laurie (10/5): -
- Filip (7/5): Decent size apartment with outdated kitchen, TV and living room. - Ski-In Ski-Out. Good location. Decent size of the apartment. Little outdated. Old TV. No kitchen oven even there is space for it. No bunk beds for the kids in one of the bedrooms - pretty inconvenient to dismantle the sofa in the living room for sleeping. No heated lockers for ski boots (only cold ventilated)
- julien (8/5): -
- Kevin (8/5): -
- Yuliya (10/5): -
- Luci (10/5): Perfect. Thank you - Absolutely everything. Thank you. Wifi wasnt brilliant and the super helpful man on the desk said I could hire a wifi box from Tourist board. It was €40 for the week and perfect. Coffee machine fabulous, beds super comfy, all lovely. Thank you
- George (1/5): Poor quality apartment, extortion at any opportunity. - Location was reasonable We felt extorted in at any possible opportunity. This seems to be the main way this accommodation makes its money. The fines/fees include but are not limited to:
Unemptied garbage = €150
Uncleaned kitchen = €200
Cleaning surcharge = €400
Lost key = €100-€400
This is all information provided to us after check out. We were encouraged to pay everything in Cash and no receipts were provided at any point.
On arrival to the accommodation beds are not made, kitchens are very poorly stocked with kitchenware. The apartment had been recently renovated but to a poor standard- not a single kitchen cupboard was attached to a wall, the dishwasher danced across the kitchen floor at night, bathroom basins leaked, etc. etc. none of the items wrong with the apartment were rectified throughout our stay. Friends staying in the same facility faced very similar issues and similar results to raising them to reception.
The way we were treated on check out put a cherry on the top of the cake. And the check out information and fines list sent to us 4 hours after check out also another level of fraudulent activity.
I would strongly suggest anyone considering Pierre Vacancies reconsiders!
- Alison Rachel (9/5): - Perfect location, efficient transfers in resort
- Caroline (10/5): - Emplacement
Vue de l appartement
Qualité des équipements
- Patrick (8/5): - De locatie was super! Ski in -ski out helemaal goed! Dichtbij alle voorzieningen van Avoriaz
- Laurence (9/5): -
- João (8/5): -
- Francois (10/5): - L'accueil, la prise en charge dès notre arrivée avec nos valises et le message lorsque notre appartement etait disponible, un plus non négligeable. RAS
- Vicky (6/5): It was a nice stay. We would come back. - Location was great - ski in ski out and close to centre
Living space is nice Beds very uncomfortable
Bedrooms feel a little Claustrophobic
Staff weren’t always polite
- Artur (10/5): -
- jane (10/5): Great location and small apartment. Perfect for starting and ending the ski day. Staff great. - Great location in Avoriaz, very close to the Ski school for the kids and above the main street so skiing down was easy. Staff on reception were very helpful and the morning bakery drop was a great start to the day. Lovely view from the balcony. The shower head was broken and would not stay up whilst showering - but all fine apart from that.
- Yann (10/5): -
- Vladimir (10/5): - Nice view Nothing
- David (8/5): Very nice would use Pierre et vacancies again if it reviews check out process - Location lay out space sufficient for 2 adults and 2 children Did not have an oven only a microwave and hob in the kitchenette, would like apartment to have been a little bigger.
We are courteous, clean and tidy people by nature and so did not need the threat of monstrous fines I.e €150 for failing to empty the bins € 250 for failing to clean the kitchenette and € 250 for failing to place dirty bed linen and towels in the bath as part of the checking out process. Left a sour taste in the mouth and caused us to have to take photos to prove compliance to alleviate our anxiety.
- Erick (7/5): Agreable mais situation geographique un peu contraignante. Gestion par Pierre & Vacances impeccable. - Belle vue. Chambre principale extremement petite. Espace Salon /Salle a manger/cuisine agreable et spacieux. 2 salles de bains, mais 1 seul toilette, difficile pour 5 ou 6 personnes. La situation geographique serait tres bien si les escaliers mechaniques reliant au centre de la station ne tombaient pas en panne 3 fois par jour. Depart et retour a ski, mais 1 seule solution possible pour le retour. Au final je trouve l'emplacement pas pratique du tout. 2 salles de bains, mais 1 seul toilette, difficile pour 5 ou 6 personnes. La situation geographique serait tres bien si les escaliers mechaniques reliant au centre de la station ne tombaient pas en panne 3 fois par jour. Depart et retour a ski, mais 1 seule solution possible pour le retour. Au final je trouve l'emplacement pas pratique du tout.
- Alberto (7/5): Great ski resort, the apartment was a bit overpriced for what was provided - Well located with great access to piste It was not properly cleaned, very dirty under beds, sofas and certain corners around the apartment. They should also provide minimum basic things like kitchen rolls, toilet paper
- Joaquin (4/5): - The location is unique, Unfortunately I think that you are only paying the location. , the facilities are poor the beds are horrible the apartments for the price you pay they are very basic.... I think is totally outdated, you pay almost 800 per night!
- Xuan (1/5): -
- Simon (7/5): Great location and practical facilities | Friendly and helpful staff | Firm beds | Expensive - The reception desk staff were very curteous and helpful.
The location is great: a 10 minute walk from the Welcome Centre, ski in & ski out access from / to the pistes, and a 5 minute walk into the centre of town.
Although sparsely decorated the apartment had a lovely balcony with mountain view, and it was warm and spacious, particularly the lounge / dining area (we had 4 in a "6 person room with Mountain View").
There was plenty of storage space and a very large fridge to stock up for the week.
Walk in & out ski locker room on the ground floor. The kitchenette was tiny and impractical when preparing food and cooking (only space for 1 person).
The mattresses on all of the (3) beds were firm and not particualrly comfortable.
Despite some alpine-themed touches, the apartment was quite plain and lacked any real character for the price.
- Danielle (8/5): -
- Philippe (7/5): -
- Felipe (4/5): -
- CARLO (5/5): last time - location Late to check in due to apartment being cleaned.
Apartment wasnt cleaned properly. Floors not swept. Old under wear found under bed.
Shower flooded bathroom.
Checking out we had to drag our luggage to Avoiriaz welcome point, because staff would not give a time. ( Busy time of year )We had waited over an hour for pick up and nearly missed our transpsort. Staff on desk didnt seem bothered.
That was the third time I have stayed and probably my last.
- Michael (3/5): Very poor customer service. - i liked the location, the only problem was that the escalators were not working but that’s not an issue of the property, it’s the snow resorts. I liked the mountain view from the balcony and the kids little area in the reception. I have never experienced before in a hotel or an airbnb (way cheaper than Atria) that they don’t provide a small shampoo, shower gel, and enough toilet rolls. They gave us 1 toilet roll for a family of 4 (2 adults 2 kids) for 6 days!
The kitchenette is equipped, but with literally nothing. You need to buy everything yourself. it has a cafetière and a small nespresso but you need to buy the filter for the cafetière yourself and also buy the capsules from the reception’s mini market for 2€ each. On top of that you need to make your own beds upon arrival! Basically i had to go to supermarket to buy toilet rolls, shampoo, shower gel, filters and coffee-tea, as well as the basic things if you want to cook, olive oil, salt, pepper!!
However, they provide you with a small miniature kit of dishwasher tablets, (1 per day), a tiny dish soap and a tiny cleaning bottle (10ml or something).
But that would be ok if they provided at least the same for the bathroom!
When you checkout you are required to do the dishes, throw all garbage and undo the beds, fold the sheets and towels and put them in the bathroom. I wouldn’t mind all that as i do it anyway in every airbnb but the fact that they tell you they will charge you it’s pretty appalling.
That being said, the cost for a small 1 bed flat was 500€ a day during christmas season.
Perhaps it is the standard policy but to my opinion, when you are charged double price for high season then there should be a courtesy from the property to offer at least a slightly better service.
The toilet wasn’t working but the technicians came fast, and they had to come twice. Never really worked properly.
In terms of the stuff, it depends to who you speak to, some are polite some others very rude
Photos