Serpiano Hotel

Name: Serpiano Hotel
Address: Via Serpiano, Serpiano, Brusino Arsizio, TI, 6867, Brusino Arsizio, CH

Location: Via Serpiano, Serpiano, Brusino Arsizio, TI, 6867, Brusino Arsizio, CH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Luxurious Spa Services - Indulge in massages, body treatments, and facials at our full-service spa to relax and rejuvenate during your stay.

Recreational Delights - Enjoy our indoor pool, sauna, and fitness center for a refreshing workout or unwinding session after a day of exploring the stunning surroundings.

Convenience and Comfort - Benefit from complimentary Wi-Fi, concierge services, and a delicious buffet breakfast served daily. With 3-star Hotelstars Union rating, 84 guestrooms, and various event spaces, Serpiano Hotel is the perfect choice for your next Swiss getaway.

Important Information

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
A car is required for transportation to and from this property.
Cashless payment methods are available for all transactions.
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
The negative COVID-19 test result requirement applies to all guests aged 16 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Policies

Check-in: 03:00 PM - 09:30 PM

Check-out: 11:00 AM

Instructions: The front desk is open daily from 7:30 AM - 9:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 16 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up. If driving, please contact this property in advance for more information (e.g., directions).

Amenities & Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Free bicycles on site
Fireplace in lobby
Electric car charging station
Free WiFi
Swimming pool
Terrace
Garden
Luggage storage
Sauna
Concierge service
Wheelchair accessible
Picnic area
Steam room
Elevator
Fitness facilities
Gift shops or newsstand
Conference space
Fireplace in lobby
Hiking/biking trails nearby
Television in common areas
Library
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Mountain biking nearby
Full-service spa
Internet access in public areas - high speed
Meeting rooms
Smoke-free property
Wedding services
Billiards or pool table
Tours/ticket assistance
Snack bar/deli
Parking (limited spaces)
Free bicycles on site
Playground on site
Free self parking
Computer station
Rooftop terrace
Pool sun loungers
Free buffet breakfast
Electric car charging station
Banquet hall
Wheelchair-accessible spa
Wheelchair-accessible pool
Food and water bowls
Change of towels (on request)
Well-lit path to entrance
Stair-free path to entrance

Rooms Available

Comfort Double Room, 2 Twin Beds

2 Twin Beds
204-sq-foot room, balcony/patio with garden views

Internet - Free WiFi
Entertainment - LCD television with cable channels
Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Fresh towels (on request), daily housekeeping, and heating
Accessibility - Raised toilet seat
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking, pet friendly

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Wardrobe or closet
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Down comforter
- Balcony or patio
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
Deluxe Double Room, 1 Queen Bed, Mountain View

1 Queen Bed
258-sq-foot room, balcony/patio with mountain views

Internet - Free WiFi
Entertainment - LCD television with cable channels
Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, phone, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), daily housekeeping, and heating
Accessibility - Low-height counters and sink
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Down comforter
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
Romantic Double Room, 1 Queen Bed, Mountain View

1 Queen Bed
258-sq-foot individually decorated room, balcony/patio with mountain views

Internet - Free WiFi
Entertainment - LCD television with cable channels
Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Fresh towels (on request), daily housekeeping, and heating
Accessibility - Raised toilet seat
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Wardrobe or closet
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Down comforter
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
Superior Double Room Single Use

1 Twin Bed
258-sq-foot room, balcony/patio with mountain views

Internet - Free WiFi
Entertainment - LCD television with cable channels
Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Fresh towels (on request), daily housekeeping, and heating
Accessibility - Grab bar in shower
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly

Max Occupancy: 1 (1 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Down comforter
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Hand-held showerhead
- Wheelchair-accessible bathroom vanity
- Low-height counters/sink
- Height-adjustable showerhead
- Shower grab bar
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
Superior Double Room

1 Queen Bed
258-sq-foot room, balcony/patio with mountain views

Internet - Free WiFi
Entertainment - LCD television with cable channels
Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, phone, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), daily housekeeping, and heating
Accessibility - Grab bar in shower
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly

Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Down comforter
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Hand-held showerhead
- Wheelchair-accessible bathroom vanity
- Low-height counters/sink
- Height-adjustable showerhead
- Shower grab bar
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
Comfort Single Room

1 Twin Bed
193-sq-foot room, balcony/patio with garden views

Internet - Free WiFi
Entertainment - LCD television with cable channels
Sleep - Hypo-allergenic bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, phone, and wardrobe or closet
Comfort - Fresh towels (on request), daily housekeeping, and heating
Accessibility - Raised toilet seat
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly

Max Occupancy: 1 (1 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Wardrobe or closet
- Daily housekeeping
- Hypo-allergenic bedding available
- Free WiFi
- Down comforter
- Balcony or patio
- Bedsheets provided
- Low-height counters/sink
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)

Guest Reviews

Monique (8/5): - Très belle vue .je recommande
Fred (8/5): Prachtig uitzicht over het meer van Lugano - Mooi complex met alle comfort. Wij waren hier 1 nacht , voor de wandelaar en fietser perfect.
Patrick (8/5): Hôtel avec super vue sans recharge électrique - Hôtel super bien situé - très au calme avec une vue magique sur le lac. Toutefois pour les charges de voiture électrique, c’est une prise simple qui recharge en 4 - juste insupportable quand l’hôtel s’affiche avec recharge électrique
Bona (10/5): - Super personal und wunderschöne Aussicht.
renato (8/5): - Tornato dopo qualche anno, sempre piacevole soggionnarci, peccato solo la mancanza di aria condizionata in questi giorni di caldo infernale, ma certo non è il clima che si ha normalmente in montagna e quindi se ne capisce l'assenza
Jesper (4/5): Behov av renovering - Ingen AC, outhärdligt varmt i rum och utrymmen. Spindelväv i rummen. Säkert bra hotell för 20 år sen men i desperat behov av renovering. Men bra utsikt och bra service!
Jennie (8/5): - Très bon petit séjour avec un bon service.
Thorsten (8/5): Phantastischer Ausblick - Sehr freundlicher Empfang an der Rezeption. Tolles Team beim Abendessen. Wir hatten sehr viel Spaß mit dem aufmerksamen Personal. Das Team beim Frühstück bedarf Nachschulungen hinsichtlich Tische abräumen, Getränke und Essen Auffüllung sowie Freundlichkeit. Der Ausblick vom Hotel ist grandios, wenn nicht sogar einmalig.
Patrik (10/5): - Das Personal war sehr nett und der Pool war angenehm.
Evelyne karin (8/5): View, view, view - Sensationelle Aussicht. Immer wieder gerne.
David (4/5): Séjour bof bof - Un hôtel qui se prend pour un hôtel 3 étoiles mais qui n’a rien d’un 3 étoiles : - pas de climatisation dans les chambres - lavabo bouché - Service de restauration très long - un bâtiment et décoration qui ont besoin d’être rafraîchis
Jonas (8/5): - Fantastic view from the restaurant. Well worth visiting on a family trip.
Shahzia (6/5): - Café horrible, croissants dégelés, jus d’orange médiocre, pas d’œufs brouillés au petit dej. Chambre pleine de poussière! Pas de crème pour le corps. Personnel sympa et serviable.
John (10/5): - Une magnifique vue
Daniel (10/5): - Clean rooms, friendly staff and an amazing breakfast buffet. Clean and beautiful wellness area
Cédric (10/5): - Excellent emplacement avec une vue sur la région de Lugano.
Michael (6/5): - Die Unterkunft isch schön gelegen wenn man mal dort ist. Die Strasse ist sehr eng und in schlechtem Zustand. Unterkunft ist sehr abgeschieden. Ideal zum erholen. Zustand des Hotel ist eher in die Jahre gekommen und daher den Preis nicht wert.
Vito (6/5): - Das TV Gerät ging nicht richtig , die Spülung hat nicht richtig funktioniert das Essen war teuer , speziell der Wein war überrissen teuer. Das Panorama ist schön
Verified traveler (8/5): - Personnel très accueillant très sympathique, qui parle plusieurs langue.
Verified traveler (10/5): - Mit herrlicher Aussicht über Luganersee. Gute Küche.
Véronique (8/5): Serpiano - Hotel super calme avec jolie spa .accueil sympathique. Par contre si la carte du restaurant était super bonne. Les serveurs était totalement inqualifier et devraient etre formé. Genre pas capable de nous réserver la table demander. Commande une bouteille de vin 🍷la pose sur la table sans dégustation .ne rapporte pas de pain .pour le petit-déjeuner c est les clients qui doivent.x aller mettre leur table eux même..chercher serviette et couverts. Pendant que les serveurs tournent sans savoi quoi faire. Parle anglais mais ne se donne mais pas la peine de parler en italien .service a revoir car déplorable. Vue le prix .je pense que le service doit êtres top.mieux servie au restaurant du téléphérique à 1kl a pieds
Verified traveler (10/5): - sehr freundlich, sehr ruhig und schön, das einzigste was ein bisschen stört, fernseher mit sehr wenig sendern und alt, dä wäre was zu verbessern
Dina (8/5): Belle découverte ☺️ - Super découverte hôtel dans les hauteurs avec une magnifique vue et terrasse Point de départ sur des belles randonnées et une télé cabine qui vous amène au bord du lac puis ont a traversé le lac avec le bateau et manger sur une belle terrasse Ont a passé 4 belles journée entre amis
Dabbaghi (8/5): - Hôtel bien situé, très propre, personnelles accueillants, le Spa reste ☑ parcontre le restaurant de l'hôtel n'a rien avoir avec ce qu'on imagine par rapport les photos posté sur le site de l'hôtel, la carte très bref, les assiettes pas digne d'un restaurant.
Rui (8/5): Quiet hotel with amazing views - Good hotel located on top of the Monte San Giorgio hill overlooking the lake of Lugano. Very quiet surroundings with great views. Good Spa infrastructure (basic) and excellent Massages available. The food was good in germ of price/value.
gaelle (10/5): Magnifique - Hôtel parfait ! Le spa, la vue, le restaurant ... je conseille sans hésiter !
Verified traveler (6/5): - Nice location but the hotel is certainly tired and seems that a lot of details are being overlooked. A shame because it really has potentially. With some better cleaning and some investment in the property it will soon be back to what it was.
Vincenzo (10/5): Toller Ausflug - Freundliches Personal. Sehr schönes Hotel von innen. Essen war gut.
Verified traveler (6/5): in die Jahre gekommen.. - Das Hotel liegt sehr abgelegen, dadurch hat man auch fast keine andere Wahl als im Hoteleigenen Restaurant zu essen. Die Aussicht ist wirklich schön und der Grund warum wir hier übernachtet haben. Das Abendessen war okay.. man konnte zwischen ca. 5 Speisen auswählen, vergleichbar mit teurem Mensaessen. Das Hotel an sich ist in die Jahre gekommen, in den 70ern gebaut und nichts gross verändert. Die Zimmer sind okay, die Aussicht wieder grandios. Der Indoor Pool war leider bereits geschlossen als wir ihn anschauen wollten. Das Frühstück war inbegriffen und in Ordnung, keine grosse Auswahl aber was da war war gut. Das Personal war freundlich. Mit dieser Aussicht könnte man viel mehr machen..
Tony (10/5): - Serpiano Hotel is located on the top of a mountain; it has a picturesque view of Lake Lugano from its outdoor restaurant. It also has an indoor swimming pool and Jacuzzi. Breakfast and dinners were excellent.
Verified traveler (8/5): - Personal sehr freundlich Alles wie Gebucht Frühstücksbuffet sehr fein und ausreichend Leider Badzimmer war nicht so sauber Aussicht war der Hammer unbeschreiblich schön
holger (8/5): warum nur 3 sterne - super lage, mitten auf einem berg - weite sicht, gutes schwimmbad gutes essen. morgens beim guten frühstück - etwas voll und wenig personal zimmer waren gross und gute betten. an der anmeldung freundliches und kompetentes personal.
SAMUEL (10/5): Vraiment magnifique vue - Bel établissement offrant de nombreuses prestations, niché dans un hameau (le hameau, c'est l'hôtel en fait) bénéficiant d'une vue magnifique sur le lac sinueux et serein de Lugano. Indépendamment de la note de l'établissement auquel je mettrai un 8, cette vue dégagée en hauteur au milieu de la forêt vaut le 10.
Vicky (8/5): Hotel with a view - The hotel situated on mountain side with great view over the lake. However, will see plastic roof of restaurant which really needs cosmetic looks. The interior seems aged and may need renovation.
Siegfried (6/5): Hotel könnte mehr aus sich machen. - Die Aussicht ist Unbezahlbar. Die Aussieht und das schöne Wetter kostet das Hotel nichts. Unser Superior Zimmer könnte eine neue Farbe gut tun. Auch die Frottee Tücher sind alt, ja uralt. Einen Ventilator gilt als Klimaanlage. Die Liegestühle draussen müssen unbedingt ersetzt werden. Den jedes zweite Liegebett ist kaputt. Das Restaurant ist aber sehr zu empfehlen.
Verified traveler (10/5): - Einzigartige Lage mit Aussicht über den See und Berge. Sehr ruhig gelegen, ein Eldorado für Biker und Spaziergänger. Schöner SPA und Schwimmbad, Wellbessbereich. Hotel aufwendig in Terrassenlage gebaut.
Christoph (8/5): Wer nach Ruhe sucht, ist im Serpiano genau richtig - Zwar etwas „abgelegen“ mitten in einem wunderschönen Wald gelegen (Auto dringend empfohlen), dafür mit schönster Aussicht auf den See und eine gut erhaltene Unterkunft.
Ninna (6/5): Ingen air condisen - Flot udsigt, god aften betjening og lækker aften restaurant . Ingen air con så værelserne er meget varme. Mange firben inde på værelse. Meget dum vej på en skrænt dertil , ikke rar at køre på om aften eller dagen sådanne set. God pool.
Verified traveler (10/5): - Sehr ruhig und etwas abgelegen. Gutes essen und schöne Lage
Verified traveler (8/5): Lugnt läge. - Hotellet ligger fint, men vägen är mycket smal och krokig sista biten.
Jason (8/5): - Great views
LAW (10/5): Worth to stay - Excellent reception service and very nice, good service of restaurant for the breakfast, good facilities of swimming pool, jazziue, steam room and Sauna room, and best view of see, highly recommendation
Verified traveler (8/5): - WIr waren zu kurz ( 1 Nacht) um alles korrekt zu beurteilen.
Terezia (8/5): Highly enjoyable stay with superior Ticino views - I visited the hotel with my mum. Despite a rainy day and evening, we enjoyed the stay very much. We had a room with a mountain view that was in reality nicer than on the pictures! The hotel facility comes with large outside area that is taken care of to the last detail. We had a superb dinner and drinks. The reception ladies but also waitress in restaurant are kindly, professional and very helpful. This all made our trip unforgettable.
Verified traveler (10/5): - Sehr schönes, idyllisches Hotel. Nettes Personal, helle Zimmer, tolle Aussicht Reichhaltiges Frühstück, toller Poolbereich
Patrick (10/5): - Sehr gutes Frühstück. Älteres Gebäude (+- 1960) jedoch gut in Stand, kleines Badezimmer. (Zimmer 213)
Ale (8/5): - Struttura datata tenuta abbastanza bene spa e centro benessere carini piscina riscaldata un po’ troppo fredda...grave la mancanza del riscaldamento in camera...stanotte umidità e freddo fastidiosi...per il resto posto molto bello vista incantevole e personale molto gentile e disponibile...ristorante all altezza e colazione ottima...👍
Verified traveler (8/5): Nice respite from the City - You need to rent a car to get around. There are no kettles in the room but there is a small fridge. Foxtown is just nearby and so that was the life saver. The views were spectacular. But do be careful driving up as it is narrow and winding.... meant for only one car even thought it is a 2 way road. It is a 3-star hotel so dont expect much.... but for what they did offer, you cant find fault with it. We will stay at this place the next time we head to FoxTown.
Nav (6/5): Great view & staff but let down by basic flaws - Lovely view and very friendly staff. Nice indoor pool. Let down by lack of air con in the rooms, very average breakfast (although dinner is better ). The road to the hotel is also very narrow with sharp turns and so it’s advised not to arrive there at night by car. Check out is a little too early (11am) and the restaurant stops serving hot food after 9pm which is again too early .
Elena (8/5): Hotel perfetto per una vacanza di relax - L’hotel è immerso in un bosco e ha una splendida vista sul lago di Lugano. A 1 km di distanza c’è una funivia, chiusa lunedì e martedì, che consente di muoversi senza utilizzare l’auto. Abbiamo cenato nel ristorante dell’hotel e ci è sembrato un po’ caro.
Thierry (8/5): - Problème d accès avec les baguages Pas facile Pas de wifi dans les chambres Confort un peu désuet
Todd (8/5): - Views from the restaurant were amazing, breakfast was excellent, local restaurant is pricey but worth the money. Pool and pool area were lovely Hotel rooms are old, need updating and were extremely warm in the hot weather with no air conditioning
Verified traveler (10/5): - Had a great stay! Unfortunately no air conditioning in the room but other then that we were very happy.
Calin (8/5): Amazing view - Great spa and restaurant, clean room with amazing view.
Carlos Eduardo (4/5): Péssimo custo x benefício - Alta expectativa com o hotel, porém, muito decepcionado com o mesmo. Principal motivo, falta de ar condicionado e ventilador no quarto e pouquíssima privacidade pelo fato da porta da varanda ter que ficar aberta devido ao calor. Com certeza não ficaria novamente nesse hotel em uma nova visita nessa localidade. Apenas o café da manhã e a paisagem do local do mesmo deram alguma alegria de estar nesse hotel.
Verified traveler (8/5): Hotel Serpiano - Heel mooi uitzicht Eten fijn Maar zeer slechte internetverbinding
Verified traveler (8/5): - Hôtel très agréable et bien équipé. Dans un environnement exceptionnel Restauration de qualite. Personnel agréable et attentif. Un peu difficile à trouver.
Piotr (10/5): Bardzo miłe klimatyczne miejsce - Właśnie wróciliśmy z weekendowego wyjazdu do Serpiano. Widoki są poprostu rewelacyjne. Hotel nie pierwszej młodości ale bardzo czysty i schludny. Obsługa bardzo miła i pomocna. Jedzenie w restauracji bardzo dobre. Strefa spa troszkę mała ale da się popływać i posiedzieć w jacuzzi. Jest również sauna fińska i parowa. Okolica bardzo cicha i spokojna. Polecam
Verified traveler (8/5): Lage & Service top - Die Aussicht war wunderschön & auch der Whirlpool sehr entspannend. Falls wieder einmal in der Gegend sind, gerne wieder.
achim (8/5): super aussicht(en) - alles in ordnung , freundliches personall, sauber , gutes frühstück und essen . einzig die kleine dusche mit duschvorhang war störend . ich würde nächstes mal zimmer mit bad nehmen.
stefan (8/5): Wellnesshotel über dem Lago Maggiore - Späte Ankunft, schneller Check-In, leider etwas ringhörig
Robert (6/5): Good hotel just needs updating - The hotel is easy to find, it’s up a long twisty narrow road but if you follow the signs or use sat nav you shouldn’t have any problems. The car park is ample size so I shouldn’t imagine you would ever struggle to park. Check in was straight forward enough and the staff were friendly and welcoming. The Geneva decor of the hotel could do with a update, it’s clean just looks a little dated. The room is fine and good sized and we had a nice view from our balcony. The best feature of the hotel for us was the pool and jacuzzi. The jacuzzi was amazing and so relaxing. The restaurant was good and reasonably priced given the isolated location. I would recommend this hotel for a relaxing getaway.
Susanne (8/5): Hotel in toller Lage - Das Hotel besticht durch seine Lage mit traumhaften Blick über den Luganer See! Schöner Wellness Bereich mit Innenpool und Liegewiese. Zimmer einfach aber sauber, mit Balkon
Verified traveler (8/5): Tolle Aussicht - Das Hotel ist etwas in die Jahre gekommen , das Zimmer ist i.o , hat alles was man zum Leben braucht , könnte etwas sauberer sein . Der Wellnesbereich ist den Umständen sehr gepflegt . Der Frühstückbetrieb könnte besser sein und für meinen Geschmack etwas länger offen sein . Die Aussicht ist der Hammer und das Personal gibt sich mühe . Um Zeit zu zweit zu verbringen um die Ruhe zu geniessen ist es tip top .... hat auch gute Ausflugsziel in der Nähe .
Elisabeth (10/5): Wunderbar! - W
Verified traveler (10/5): Super Hotel mit fantastischer Aussicht . - Dass Hotel Serpiano kann ich nur entfehlen sehr schön und sauber die Zimmer sind gross und bieten einen schönen Balkon mit fantastischer Aussicht. Das Frühstück Büffet ist sehr reich haltig mit frischen Produkten.
Seth (8/5): Awesome View - Well the view was Amazing. The slider to the balcony didn't work very well but the views were truly exceptional. Loved the experience.
Verified traveler (10/5): - Sehr guter Service. Tolle Aussicht. Wir kommen gerne wieder.
Felix (10/5): Grandios! - Alles super!
Verified traveler (8/5): Ruhiger Ort mit guter Aussicht - Bin zum 2.te Mal schon dort für 1 Nacht gewesen. Letzte Übernachtung vor ungefähr 4 Jahren. Es hat sich nicht viel verändert. Anfahrtsweg zum Hotel ein wenig mühsam Vorallem das letzte Teilstück. Es gibt keine Tagesmenü sondern nur a la Carte. Man isst immer das gleiche Essen wenn man dort länger übernachtet. Sonst soweit alles für mich in Ordnung. Würde wieder einmal dort übernachten.
Shari (8/5): Nice Hotel with a beautiful view - The Hotel is very nice and has a bautiful view. it is though not located in the centre of anything. You can reach it with the car and i think there is also a bus, which doesnt drive very often. We searched for a hotel with a swimming pool and were a little bit surprised, that the pool was inside... but as we swam in there it was okay, because there were deckchairs outside nearby. Ist a very quiet and peaceful Hotel. Breakfast was good, there was bread, meat, cheese, fruits and cereals. Maybe one Thing not so good was that there was no air con in the room.
Denise (8/5): Zufahrt durch den Wald - Anreise durch eine schmale Straße, auf der man ausweichen muss um zu kreuzen. Nicht geeignet für tiefgelegte Fahrzeuge. Ruhig gelegenes Hotel mit sehr schöner Aussicht. Keine Klimaanlage oder Lüftung im Zimmer. Sehr sauber und freundliches Personal. Preis Leistungsverhältnis ist etwas hoch.
vanessa (10/5): ottimo per relax nella SpA ed escursioni - abbiamo soggiornato tre notti e l'hotel è grande con diverse tipologie di camere. il punto forte è la posizione ottima per escursioni e gite varie, oltre al fatto che al ritorno si può godere di una SpA con ampia piscina e poco frequentata la sera. scendendo si possono raggiungere i deliziosi paesini sul lago oltre che Lugano e campione d'Italia. la camera era ampia con balcone, la pulizia era ottima. la colazione abbondante e internazionale può essere degustata sulla terrazza panoramica veramente suggestiva. lo consiglio.
Joshua (10/5): Trip #2 - This is the second time in two years that I have stayed here. The location is great, the amenities are great, the staff are helpful. This is a great place for a getaway
Inna (10/5): Excellent - Fantastic stay
Laurent (10/5): Vista impresionante sobre Lugano - Una de las mejores experiencias que un hote puede dar... Vista impresionante...
kenan (10/5): - Harika manzarası var
Julien (8/5): Très bon hôtel. - Endroit très calme, idéale pour se ressourcer. Proche de Lugano. Du jardin botanique et d'un superbe zoo. Très bon séjour!!
Massimo (10/5): - Ottima posizione se si ha un cane al seguito
Rostislav (6/5): - Overall we had good time but very far from any attractions. Magnificent views! Very quiet place
Verified traveler (8/5): - Das Hotel liegt oben auf dem Berg. Beeidruckt hat uns die Ruhe und die hervorragende Aussicht über den See und einigen am See gelegende Ortschaften. Der Ort Morcote sowie Logano sind auf jedn Fall ein Besuch wert. Mann fährt am Besten mit der Seilbahn herunter zum Ort Brusino und von mit der Fähre.
Dr. Frohmut (6/5): Spektakulärer Ausblick auf Luganer See - Herrlich war das Schwimmbad, die Umgebung und vor allem die einmalige Aussicht. Unser Essen im Hotelrestaurant zeugte nicht von viel Fantasie der Küche. Wir hatten allerdings kein Menue.Service und Rezeption waren freundlich.
per (10/5): Luganosjön Serpiano - Mycket trevligt men utsökt utsikt över Luganosjön. Acesstill Lugano via kabinbana och topp var rpicken över i för vistelsen.
Verified traveler (8/5): - Vi tog af sted en dag før, der kom desværre en bus med meget støjende mennesker, det var for meget. Men ellers et fantastik sted, kan ikke beskrives men skal opleves, -sikke en udsigt!!
Anja (8/5): ruhige Lage, Hotel mit super Aussicht! - Das Hotel ist etwas schwierig zu erreichen aber einmal vor Ort mit einer wunderschönen Aussicht auf den Luganer-See. Dafür lohnt sich jede Reise. Der Standard entspricht den 3 Sternen (schweizer Wertung), man könnte auch 4 Sterne geben. Der Service ist sehr freundlich und mehrsprachig. Grosses Plus die Restaurant-Terasse mit super Aussicht und die ruhige Umgebung ideal für Spaziergänge im Wald. Unser Zimmer mit Seeblick war etwas kleiner als erwartet zu diesem Preis. Ansonsten waren wir sehr zufrieden und kommen gerne wieder!
Marcel (8/5): Den Stress und die Hektik vergessen - Das Hotel liegt erhöht und etwas abgelegen von der nächsten Ortschaft. Dafür wird man belohnt mit Ruhe und einer wunderbaren Aussicht. Ausgangspunkt für Wanderungen in den Wäldern rundherum. Preis/Leistung stimmt.
Verified traveler (8/5): A must see!! - Wonderful hotel, stunning views, excellent pool Great trails all around .
pappaleadfoot (10/5): A thrilling experience - It is worth programming a stay at this hotel if for no other reason than just the view! It sits on the tippy top of the mountain and overlooks the towns below. Driving up to the hotel is an exciting experience on an extremely narrow road. If you meet another vehicle one of you will need to back up for the other to pass. Insure you follow the directions to get there provided by the hotel. GPS is almost essential. You are so glad you got there you wouldn't think of eating anyplace other than the hotel. I do not know if there is another place. The dining room is a bit pricey for dinner, but not by over a few dollars. Great breakfast. Rooms are fine . Bathroom small. Hotel supprisingly large! Staff great. Has spa facilities. If the drive doesn't scare you then book this hotel. FYI we were driving a large station wagon are are senior seniors.
Maja (6/5): very distanced hotel - very distanced hotel
Gill (10/5): Amazing panoramic views - Highly recommend this hotel. Food was excellent. Swimming pool and spa, relaxing
Verified traveler (10/5): stunning location - A stunning location, friendly staff and clean comfortable rooms.
Verified traveler (10/5): Great viwes - Was a great place to be in and the facilities were clean.
Verified traveler (8/5): As expected - Good but no views due to fog. Good breakfast
David M. (8/5): It's All About Views and Hiking - Off the beaten path and up a winding road, this hotel won't suit people who want to be close to an active town. However, for peace, quiet, magnificent views and wonderful hiking trails, it's perfect. It also has a terrific breakfast with a view of Lake Lugano which is hard to best. Service from the staff was uneven (they forgot to clean our room, for example), but everyone was very pleasant.
Alex (6/5): - View didn't justify that far being out of the way with no appropriate signage at the entrance!!!? Once you there you best to enjoy it because even if you have a car, not much is to do in town unless you want to drive an hour to the next major city to see or do something.
Anette (10/5): Fantastic! - Easy parking using the free parking available outside.Good internet access which was important to us. Very lovely food served in the onsite Restaurent. Hassel free stay and will definitely come back in the future.
Marian (4/5): Expensive Hotel with little in its favour - Didn't do enough research about the hotel & was disappointed. Windy road leading up to Hotel a nightmare especially when meeting oncoming coaches. Booked a twin room but upon check-in were allocated a disabled room with single bed & cot (together with all the necessary disability equipment) & was set up for one guest only (one water and one set of towels etc). Refusing to accept this room we had to argue with receptionist & Manager to obtain a different room, and being charged a supplement. Website pictures misleading & views across the lake cannot be seen from the restaurant. An outside patio area from which lake views could be seen was for an unknown reason partitioned off from guests. Walked quite a way uphill from the Hotel & came across a cable car/cafe & from here sat, drank & viewed the beautiful lake. Dinner in the Hotel restaurant "annex area" which resembled a school dining room, too well lit, sparse, uncomfortable seats & where waiters seemed not to want to serve). We, & other diners, found food/drinks expensive & disappointing. A water leak in reception ceiling not fixed during our 48hr stay. Having stayed in many hotels in many countries unfortunately this is the first time I would not recommend a hotel. Improvements needed in the Hotel & staff need retraining.
Krishna n Lisa (10/5): Incredible location with lake view ! - Fantastic experience - Loved Roberto and the whole team - They are truly incredible and friendly ! very rare breed !!!! Roberto loves comedy and loves LA and maybe we got a VIP like treatment !!! MAde us feel like stars !!! but we found out during dining he was super friendly to all guests !
mccutcheons (10/5): wonderful - Loved our stay.
Verified traveler (10/5): - Everything was wonderful.people were friendly and really professional.