Hallo Patong Hotel & Restaurant

Name: Hallo Patong Hotel & Restaurant
Address: 182/5-6, 182/23 Phangmuang sai-kor Rd., Patong, Phuket, 83150, Patong, TH

Location: 182/5-6, 182/23 Phangmuang sai-kor Rd., Patong, Phuket, 83150, Patong, TH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Discover your perfect escape at Hallo Patong Hotel & Restaurant, where comfort meets contemporary style in the vibrant heart of Patong.

Recreational Bliss
Dive into relaxation with our outdoor pool and stay fit in our well-equipped fitness center. Enjoy complimentary Wi-Fi throughout the hotel, along with a cozy common area featuring a television.

Culinary Delights
Satisfy your cravings at Hallo Patong Restaurant, serving international cuisine paired with a chic bar/lounge, or grab a bite at our inviting coffee shop/cafe for a quick recharge.

Comfort & Convenience
Unwind in one of our 46 air-conditioned rooms, complete with refrigerators and Smart televisions. Enjoy the convenience of a 24-hour front desk, on-site parking, and an airport shuttle service to ensure a seamless stay.

Don't wait, book your stay at Hallo Patong today and make unforgettable memories!

Important Information

Pool access available from 8:00 AM to 8:00 PM.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

Policies

Check-in: 02:00 PM - anytime

Check-out: 11:00 AM

Amenities & Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Elevator
Fitness facilities
ATM/banking
Snorkeling nearby
Surfing/bodyboarding nearby
Bicycle rentals nearby
Sailing nearby
Scuba diving nearby
Television in common areas
Safe-deposit box at front desk
Pool umbrellas
Grocery/convenience store
Tours/ticket assistance
Wheelchair accessible parking
Snack bar/deli
Scooter/moped rentals on site
Free self parking
Airport transportation - pickup (surcharge)
Pool sun loungers
Reception hall
Fishing nearby
Health or beauty spa nearby
Swimming nearby
Wheelchair-accessible van parking
Wheelchair-accessible on-site restaurant

Rooms Available

Superior Double Room, Balcony

1 King Bed
269-sq-foot room with a balcony

Internet - Free WiFi
Entertainment - 34-inch HDTV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Laptop workspace, safe, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height bed
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- HDTV
- Free WiFi
- Bedsheets provided
- Smart TV
- Local maps
- Laptop-friendly workspace
- Restaurant dining guide
- Low-height bed
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Deluxe Room, Balcony

1 King Bed
323-sq-foot room, balcony with mountain views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 34-inch HDTV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Laptop workspace, safe, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height desk
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Dining table
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- HDTV
- Free WiFi
- Bedsheets provided
- Smart TV
- Local maps
- Laptop-friendly workspace
- Restaurant dining guide
- Low-height desk
- Low-height bed
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Standard Room

1 Double Bed
172 sq feet

Internet - Free WiFi
Entertainment - 34-inch HDTV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, phone, and local maps
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Private bathroom
- Electric kettle
- Bottle of water
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- HDTV
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Local maps
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Deluxe Studio Suite, Balcony, Mountain View

1 King Bed
538-sq-foot room, balcony/patio with mountain views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 34-inch HDTV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Laptop workspace, safe, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- HDTV
- Free WiFi
- Balcony or patio
- Bedsheets provided
- Smart TV
- Local maps
- Laptop-friendly workspace
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Deluxe Room, Kitchen

1 Double Bed
323-sq-foot room with a balcony

Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 34-inch HDTV with cable channels
Food & Drink - Kitchen with refrigerator, electric kettle, and dining table
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Laptop workspace, safe, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Dining table
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- HDTV
- Free WiFi
- Bedsheets provided
- Smart TV
- Local maps
- Laptop-friendly workspace
- Restaurant dining guide
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry

Guest Reviews

kim (10/5): - Very happy with stay
Phillip (10/5): - Outstanding property
Vibhor (4/5): - Staff was in denial mode for everything and hospitality is not there in their behaviour at all. Don't know how they are operating it listing on Expedia with 3 star type. Kindly check all thing before booking or atleast choose option to pay at hotel.
Brandon (10/5): A+++++ - Great hotel! 10/10
Brandon (10/5): A+++++ - A++++ 10/10
Companion16183200483 (10/5): Thank you Hallo Patong! - Originally booked 3 nights here, ended up staying 6! Wonderful lady at the desk, very kind and helpful. Rooms were clean and showers very good. Noise from construction next door was not an issue at all as we were always out during the days. Amazing value for money. Lovely swimming pool too. Would definitely come back. Ignore bad reviews. Thank you Hallo Patong!
R5036PGsarak (2/5): Please don’t book this hotel - From the moment we arrived, we were bombarded with endless warnings from the reception about being charged for lost towels, damages, and more. While policies are understandable, the tone was anything but welcoming. When we got to the room, it was NOTHING like the photos advertised. Disappointed, we requested a room change, only to be moved to an even worse room. Yes, it had a balcony, but it overlooked the main road, where the noise was unbearable day and night. To make matters worse, the window was broken, so there was no escape from the chaos. The room itself was a nightmare: mold on the walls, a foul odor, and worn-out furniture. The bathroom was a joke — the shower was literally on top of the toilet, making it impossible to shower without soaking everything. On top of all that, they were doing construction work from morning until 6 PM, leaving the pool covered in dirt and debris, and the noise was relentless. We asked for help, but the rude receptionist, who was eating while speaking to us, simply said, “We’re full, there’s nothing we can do.” No effort, no apologies, just an unapologetically bad attitude. When we finally left, no one even bothered to say goodbye. This place ruined the last week of our trip. Avoid it at all costs! It’s an absolute disappointment and a waste of money.
Sherri (4/5): - Noisy
Josie (10/5): - The people running this hotel we're helpful and informative, location is great to walk to everywhere, and the beach walk was perfect... the people are great...highly recommend
ranee (10/5): - Staff were super friendly great location only downside was construction next door which we were prewarwarned about
Mohammed-Asiek (2/5): - Did not like this hotel, found a cockroach on my bed. The shower is right beside the toilet and theres not door blocking or anything. AC not working well.
Jesse (10/5): - Great location and rooms are great. Unfortunately I wasn’t able to book the suites which is my favorite room there with Mountain View. Staff is excellent in my opinion
ralphsmeets7 (8/5): A real eye opener in several ways - Hallo Patong is a budget hotel,you get what you pay for. I was rather upset the very first few days but that was more due to 2 flight cancellations by Singapore airlines ( who did their utmost to accomodate us by the way) Things that upset me was the support by booking.com, wich the same was with there taxi service ( customer service from booking.com, not the taxi itself , useless and non responsive) We left lovely presents in the taxi and yup you guest right it dissapeared 😡and booking.com again useless. To come back to the hotel,it grows on you,when you go through your booking you realise it was al there,also in the reviews. The management is under very strict orders and they follow the guidelines, first answer with a problem is always a between yes or no. But the „ items“ I had a problem with were adressed by management. The hotel is at the street side,and with the aluminium sliding doors and windows without the proper seals it feels sometimes ( actually all the time) as if you were outside on the balcony We also were unfortunate to have a new market opened right next to our block and the festivities with music ( till 12 midnight !!!!) were horrendous the least,sometimes the musis was so loud you couldn,t even have a chat inside the room,and the music was of such a poor quality it was like a cat screaming for help. Back to the room, first I have to mention that it was spotlessly clean, really! The bed doesn,t get points,it is beyond repair and so broken that only new will help. They( management) tried hard to assist and added several ‚toppers‘ on it,while the problem was the area where you lay with your bud! We took the toppers out and added one to the valley ( where the mattress is almost flat and that did help.) There is hardly space for your clothing and minimum hanging space with minimum amount of hangers (5) but one makes it work ( my partner didn’t hear what I said to not pack to much) Not enough hooks for hanging stuff ( bathrope or other stuff) was a frustration as well. Aircon worked well , ( I did clean ,as I always do, the filter in the inside unit,which was due) The bathroom ok for a backpacker,but we managed fine,they could attend to it though! On the picture you see the shower ( a handshower fixed on a bracket with only one screw(you have to open the tap in order to get it to stay in a position) which had enough pressure and hot water,but you could wet the whole bathroom if not used carefully 🤔 The toilet has a bidet handshower and the basin only cold water, but all again spotless clean. Fresh towels and linen daily, with water and consumables ( coffee,tea,sugar,cremora) Curtains that work and keep the light out. Be careful with stepping in bathroom as the step down could hurt you! On the pictures you see warning after warning signs with fine amounts if you do something ( in their eyes) wrong. We booked with breakfast and I loved the Thai section,of course they have the normal European selection as well, not a vast selection but tasty and fresh. Good for a day‘s start The hotel has a good laundry service ( affordable!) On the other side behind this hotel is their other hotel ( Allano puhket hotel) wich has a lift and the pool ( wich needs a lot of attention). So if you want to stay budget,you get NO LIFT ,and there are 6 floors ! Oh and do yourself a favour only rent a scooter from Kees and Mak , not MK ! Their places is a few shops from Hallo Patong.
Juan M. (10/5): - Close to a great Mall. Reception is more strict than most other hotels I’ve been to. For those People complaining about hotel, we get what we pay for. The shower was pretty satisfying though.
Md Shahnoor (8/5): - Decent location to stay in. But the part that had my room, does not have any lift. So I need to carry my heavy luggage to 3rd floor. Room was decent and clean. It has refrigerator, but no microwave. Air conditioner was very weak. It needs 10 min to cool down. There were number of places to eat, agent, shops around the hotel. Big shopping mall is near walking distance. Also there is a grocery/fish market food market within 7~10 min of walking. I booked the hotel knowing that they have breakfast included but turns out that it was not. Not sure whose fault was that.
James (4/5): - I booked the hotel as it said it had parking - it did not. Even the 'welcome email' said I would be told about the parking on arrival - on arrival I was told there was no parking. I thought breakfast was included - it was not. The photos on the listing show a good condition room that appears to be a decent size. The room was small, the 'kitchen' had chunks out of the work surface and most of the cupboard doors were falling off. There was a condom packet left in the room in one of the kitchen cupboards. Impressive? No. Quality? No. What I booked and paid for? No.
Timothy Angus (10/5): - Nice clean place, friendly staff, close to everything. Good value
jerrymC2559UK (10/5): Great value - this is a budget hotel that has the comforts of a 5 star It's located 15 minutes from Patong beach by walking and just 5 minutes to Jung Ceylon the big shopping centre It has a nice swimming pool at the top Has a lift too There's a restaurant below Many massage shops very close The staff are very friendly & helpful Also has wifi and has an internet TV
Companion55359719726 (2/5): Scam hotel - Staff very rude. On their website they say free buffet breakfast included but it's just a scam, if you want breakfast you have to pay. So, once I got angry and I asked to talk with manager, the receptionist didn't collaborate and treated me as an idiot, then we called the police and she changed her attitude. Hope they will change staff employees or hope they will change owners. Peace and love, SCAMMERS! P.S. The road is too noisy until 5 am
Amanda (8/5): Good value for money - Short walk to every thing we wanted to see. Near plenty of eating places .
Siddhi (10/5): - Everything was just perfect. Near to mall, Patong beach.
binte ibrahim (2/5): - Terrible
nigelsF6492IU (2/5): Go somewhere else - Before leaving this review I had to double check the address of the place I stayed at because the photographs on tripadvisor dot com are nothing like the hotel that I stayed in. They must be from a different hotel ! The photos make the place look really nice and I can tell you it most certainly is not. The mattress is without doubt the most uncomfortable one I have EVER slept on. It is rock hard with absolutely no give at all. The a/c is okay but is sooooo noisy. On the first night I woke in the middle of he night and thought that a motorbike was running outside but it turned out it was the noise from the a/c. I wore ear plugs the second night and it was fine. The best thing about this place is the shower. Breakfast is a joke. It was that bad I didn’t have it on the second day, even though I had paid in advance. I preferred to go out and pay again. It is served by two women who couldn’t care less if you enjoy your meal or not. Tea and coffee is provided with the breakfast but bizarrely the milk to go with said tea o coffee is not. You have to buy a separate glass of milk for 60 baht to have milk in your coffee. I could not believe it. There are better places to stay and better places to spend your money. Go somewhere else
Mark (8/5): - Really lovely staff and owner! I didnt use the cleaners as im a tidy guy but room was clean when i got here and the cleaning staff and the lady at the restaurant are so nice and friendly! Happy to come back again!
Mark (8/5): - It's a difficult review for me.....I had just come from a quiet town, and a 4* hotel.......this was neither of them. It's a busy, noisy city......but that's not a bad thing. The hotel was adequate. Was clean enough, staff were nice. Food was good. Hotel isn't brand new so looks it's age a little......but, I can't fault it. All staff are friendly and willing to help!
Michael (6/5): - Staff was friendly. Ok for price and location for short walks to bazaan market and bangla and beach. They did clean well. The downsides- 1- beds are very hard And older stained sheets. But very big beds 2- bathroom was tiny, so showering whole bathroom gets wet. 3- patio door doesn’t lock 4- small bugs in bathroom or floors from time to time. 5-pool area was dirty and not kept up on. Only reason I switched to this hotel was for pool… looked nothing like photos. Old in shambles… would’ve been easy for staff to keep that area clean and organized. 5- elevator not working but I knew that so was ok with it.
James (8/5): - Very friendly staff in the bar/ restaurant
Michael (10/5): Good hotel - Great place and location. Ac works. Internet works. No complaints. Great staff.
sambJ9504HJ (2/5): Terrible place to stay - TERRIBLE PLACE TO STAY. The room looked nothing like the pictures and was very dirty. The noise from the road outside was so loud we might as well have been sleeping on the pavement. The bed was also very hard and uncomfortable. The shower was just a hose with a shower head that was attached to the wall next to the toilet. VERY POOR. We complained to reception, and they said they would move us to another room, but not for three days. We had to stay that night because it was late, but we moved to another much better hotel the next day. This hotel was the same price as the better one we moved to.
Verified traveler (6/5): - The young new resevation counter staff very poor work attitute. I wish him good morning. He did not reply. Never smile. After he check, paid him deposit. He just put the key on on the counter table and sit down. Never said welcome & how to our room. Still Never smile. Sour face. The worst resevation counter staff.
Brian (6/5): Find another hotel in a different area. This is fa - Crazy elevator/walk up combos. No porters so carried all my gear (40 kilos) up and down 6 floors
tokea2022 (10/5): Good location and breakfast - location was great and not far from town. staff were very friendly and accommodating. breakfast was good too. Good friendly staff all round. Helpful. The room cleaner was very helpful and funny. Great location that gives you access to the nightlife, but keeps you away from the noise. I recommend a room with a pool view.
Mike (2/5): Not staying again. - Everyone at hotel was fantastic, except young boy at checkout. I gave him his hotel key back and he refused to give me my 500 baht back because I didn’t have receipt. It was on the counter of my room and when maids cleaned it was probably thrown away accidentally. It’s not the 500 baht that matters to me. It’s the principle of I gave 500 baht for a key deposit and when I checked out, I gave him the key back and he refused to give me the money back. I will not be staying there again. Up until then, I enjoyed it, but I refuse to accept this type of behavior.
Mitat (2/5): - Hotel had nothing to do with the photo they showed on the website the rooms were disgusting were in a different building where we had to cross the bridge so I cancelled my stay after I saw the real conditions so do not advise anyone to stay here They need to change their photos on their website
G3874TKlauram (2/5): Terrible - Terrible hotel, nothing like the pictures. They put me in a different building, the room and the hotel is dirty, there is mold in the walls, the room has a terrible smell. When I asked to change my room for a cleaner one, they wanted to charge me. The staff is rude. Just go to another hotel.
Simon (2/5): Avoid - Awful. Just awful.
C9229FEtome (8/5): Hallo Patong Hotel Restaurant - This rating is for the Restaurant area of the hotel which I enjoyed and excellent experience with the staff, food and drinks, all of which are great. From the owners to the staff all of them made me feel like I was special and they could not do enough for me, even allowing one of the staff to take me to the markets on the back of a motorcycle to buy some fruit which we all enjoyed for an afternoon snack. If you are in Patong and anywhere near the Hallo Hotel drop on in and have a drink and/or some food, I can assure you that you will enjoy.
ALVIN (8/5): - Staff are very friendly, room very clean, everywhere is convenient. Spicealy front office receptionist are very good and friendly.
cmeln (6/5): Lovely roof top pool - First hotel stop of travelling Asia , overall a nice stay. Gorgeous roof top pool and bar but view was not nice / looked over a dump and some of pool tiles were chipped but was clean and relaxing with a breeze. The hotel staff were all friendly and helpful. Good location, only 10 min walk from Bangla road and next to 7/11. We had to wait a hour to get our room then another further 20 mins, so due to the inconvenience they upgraded us to a studio room. There was a balcony but we did not use and kept curtains shut as the balcony from the building next door was a couple feet away. The tap water was brown and the sink was leaking. The bedsheets were dirty also. But overall a good stay with very good aircon. Do think for the price I would of expected cleaner rooms and more up to date.
lamps32 (8/5): Good hotel - Was a nice stay, staff are very friendly, the reception area/pool table/ table tennis is a good spot, the roof top terrace is great where u can get food drinks or play jenga! Breakfast was average but many options. The pool is decent and the rooms were a good size. The view from the balcony’s ain’t great and it can get a bit noisy in the night time from the main road but nothing over the top, was worth the money
159rashai (8/5): A good stay here - A nice hotel in a great location. Next to the shopping centre and grocery store. Can easily walk to Bangla Rd and Patong Beach. Staff are friendly at reception. Good pool on the rooftop with free towels to use. Very nice price for our 3 night stay.
Kenneth (8/5): Great value. - A great budget hotel if you want to stay near Jung Ceylon.
Gavinlar (4/5): Tired and in need of a revamp - I had a two night stay here recently while visiting Patong. The hotel is nicely located for places to eat, drink, convenience stores and massages. The beach is located 15 minutes away which isn’t the worst either. The hotel itself feels like it’s more suited to being a hostel. It’s tired in most places. The doors to the rooms do very little to block out any noise. We stayed on the 1st floor (labelled 2nd floor) and you could hear the entire lobby/front desk as if they were in the room. The furniture within the room we had was very worn out and the bathroom was grotty. There was an awful smell coming from the drains in the bathroom so we kept the door closed at all times. The breakfast and coffee are excellent and I can’t fault them there. I really enjoyed it. It’s fine if you’re just sleeping there and passing through.
_rnih2020 (10/5): Great - Perfect for me and my girlfriend. we stayed there over the New years and wanted a place that was not too close but still far enough from Bangla road. Hallo hotel was perfect, the pool area was great for relaxation, food was very good, staff was helpful and they clean the room every day. Highly recommended for the price. Thank you!
josephd05 (2/5): Falsely advertised - disgusting - Hotel images look nothing like the actual hotel - hotel is disgusting and to be avoided. There are many better options in Patong. When a complaint was made the staff lied to us about receiving a refund. Worst experience I have had with a hotel in Thailand.
adonisk970 (2/5): Terrible hotel, Do not let the pictures deceive you - The hotel as soon as you enter in the lobby is seams rundown with stains on the sofa and the whole ambience providing a negative filling. When we went to the room we realised how deceptive are the pictures of the hotel. The whole room was rundown with multiple tiles being significantly cracked, the furniture having multiple chippings, the bathroom wash basing being cracked and have something stuck (mortar or grout??), the shower grout had started turning mouldy and they had put plenty of silicon filling all around the base, probably to cover more mouldy grouting (mould can be easily cleaned by using some bleach and a scourer). Initially I did not want to make a fuss as i wanted to enjoy our holidays, hence we went out to have some food and go for a swim. In the evening after returning to the room from a long day, we realised that the bed linen where dirty or at least stains all over. After that I started noticing that other items where stained like towels and curtains. When we complained at the reception, they offered to change the room but was taken to a room that was in similar condition and also smaller and thy suggested that this was the room that we actually booked and they were making as a favour by providing a larger room. No other room was available according to the reception. After returning to the original room and going to bed, at approximately 23:00 a loud noise started and after 30 minutes to 1 hour trying to find out what is it, we found out that it was the neighbouring room ac unit in the balcony which was malfunctioning and vibrating against our wall. Luckily after talking to our neighbour, he was kind enough to switch it of an we managed to have some sleep (the receptionist had left without sorting it out or talking to the guests of the other room). The next day we asked for a refund and the management refused a full and partial refund, we were asked to fully pay our stay at check in. Moral lesson is to always check the room before you pay for it. I can’t understand how this hotel had relatively good ratings. For me and my partner it was a total disappointment and I would suggest stay well away of this hotel if you value your money.
Verified traveler (6/5): Friendly staff clean room but needs renovating - Good friendly staff, room was large and tidy however I was not happy with the bathroom it used to get flooded when I took a shower. The plumbing needs to be fixed.
Ivan_Butt (6/5): Okay For A 2 Night Stay Over - Decent hotel for my 2 nights stay in Phuket. My room tiles was broken and cracking sound is heard. Shower room was not superbly clean but acceptable for me, don't have shower curtain. Conveniently located above many massage parlours. Great for those who wants to relax after a long walk.
Verified traveler (4/5): - not good
Tahmida (8/5): - Who wants to stay near Jungceylon in budget, it is good for them. If proper ventilation added in toilets then it would be one of the best in Patong
Giselle (8/5): Good, would probably come again - Hotel was nice, restaurant lovely. very good for the price. Only complaints are that the pool upstairs is always crowded and long wait to get a lounger, also, the hotel is super far from the main places in pa tong. Probably about 20 min walk which is a lot on a boiling hot day.
Lindsay (10/5): Lovely, clean hotel! - The hotel was lovely and clean. The staff were very friendly. The rooftop pool was amazing and very quiet. The only concern was the noise at night due to the location.
Robyn (8/5): - I had a great stay, close to Jungceycon shopping centre Really nice to have A La Carte for the included breakfast
Narinder (10/5): Nice hotel with friendly staff - Very nice hotel. Looks new! Had a room with kitchen. Nice bright room, fair size with small balcony. Staff very friendly, always smiling and saying hello. Good priced restaurant at the hotel. Would definitely stay again when in Patong. Only stayed one night and found no faults. Would stay longer next time for sure
Sirirak (8/5): Enjoyable spot in Patong - Good spot of walking around
Mildres (2/5): Stay AWAYYYY! False advertisement - This hotel is gross, false advertisement is an understatement. Hotel doesn’t have an elevator had to haul luggage up three flight of stairs. When we opened the door to the room the bed was right in front, no space to move. There were ants crawling on the bed, bed was HARD and a cardboard box horrible. The bathroom was the highlight NO PROPER SHOWER! Bathroom was a closet you had to shower on top of the toilet with a detachable shower head, disgusting! As soon as we saw the bathroom we walked back down and checked out 10 mins later. Searched for a hotel near by and booked last minute because this hotel was horrible. Stay clear of this hotel it’s disgusting!!
William (10/5): Gem of a Hotel - This is a Gem of a hotel!! I have been to Patong 15 times & this is my first time staying @ Hallo Patong & it wont be my last. From the time I checked in to the time I checked out the staff were so friendly & helpful. It is walking distance to most amenities & 10 minute walk to the beach but with a nice little roof top pool the beach wasn't required. I would recommend this hotel to anybody!!!
Verified traveler (6/5): ok stay - Was ok. Got a different room than what we had booked. Our bed was seperate (2 singles) amd when we asked for it to be changed reception said they'll do it in the morning and have no other rooms available. So next day, the beds were pushed together which was super uneven. The beds in general are terrible, sleep on the springs. Shower pressure is great, nice variety of breakfast, good wifi and the rooftop pool is nice. Would recommend if you want to stay cheap but want to get away from hostels/backpackers.
sy (4/5): Disappointing - The room condition isn't as what been seen from the hotel booking website. The furnitures & fixtures is a bit old. However the location is good as it's near to major attractions at Patong Beach.
Tracy (10/5): Great stay - I have had an extended stay at the Hallo Payong Motel and Restruant and the reason for my extended stay is directly related to the entire staff. Excellent service in every area. Thank you for having me. Trace
Tracy Everhart (10/5): Great place - I enjoyed my stay the staff where all vary nice and quite helpful
oliver (6/5): - Great location
Verified traveler (10/5): Never can say goodbye to Hallo Patong Hotel - Getting a good nights sleep is critical. There were flat cushions and higher pillows so a choice that was not offered elsewhere, so I made the shift and was so glad I did for this and many other reasons.. That I doubt I can do justice to within 1500 characters here. Customer service is taken to another level here. Booking trips, motorbike hire, where to get a game of pool in, in the wee hours, all no problem for their team of professional and friendly staff. No language barrier, nor any other as I was greeted and welcomed by some very wide smiles from people who loved their work. Such a refreshing and unexpected change from the more reputed places that over price and under-deliver. This for me was a working holiday. The convenience of being able to push out a few reports, watch the tuk tuks go by the street side restraunt, catered for by staff who were a sheer pleasure to be around was a dream come true for me. The vibe was infectious, and evident given the smiles and goodwill between my fellow patrons as well. No hesitation in recomending this place. For some headspace to do some creative work, to relax and catch some rays upstairs by the rooftop pool bar, combine both or just totally chillax. Standards of hygene here, were first rate.. Not something that can always be taken for granted in tropical climates. There is a comprehensive menu including a real breakfast with proper bacon and perfectly fried eggs with soft yolks, served all day.
Emily (10/5): Great value for money!! Clean and comfortable! - Check in was a breeze! And the staff very helpful! I booked a standard Double room but had a free upgrade to a deluxe room! it looks like it has been recently renovated, the rooms are freshly painted and totally spotless. Good air conditioning in the room, hot water, clean bedding and daily housekeeping. The hotels restaurant has a wide range of food and the pool catches a lot of sun. I was even able to book tours at the hotel front desk.=! Perfect stay, would recommend this Hotel!!!
glen (8/5): mac,s review - good hotel, clean and a very good price.
Verified traveler (4/5): - Do not book the Standard Room, you will be disappointed as it is too small. The location is great, you can have Chinese food and sea food nearby. However, there are very few breakfast options.
Verified traveler (4/5): - Do not book the Standard Room, you will be disappointed as it is too small. The location is great, you can have Chinese food and sea food nearby. However, there are very few breakfast options.
Alan (8/5): Reasonable place to stay - First room I was taken to was not fully prepared and was at the front of the hotel, hotel staff were very apologetic and gave me a room at the back. Staff very friendly and efficient. Room was fine for the price I paid. Would make a good base for anyone on holiday in Patong
wolfgang (8/5): Nice location - Good location because not far from shoppingcenter
Verified traveler (8/5): Nice hotel, shame about the building work going on - Hotel was easy to find, easy to check in to and the room was modern and clean with a good bathroom. Balcony over looked a new building that was under construction and noise started at about 8am. Breakfast was listed as being free at this hotel, but was told on arrival breakfast was not included. Hotels.com have reimbursed us the cost of our breakfast. Only real annoyance was the white, super bright LEDs on the AC unit that switched on and off as the compressor did waking us up. Found a sticker eventually to put over it.
Brian (8/5): My new home - I myself had a great time meet lots of really nice people it's a great hotel clean well look after I would go back right now if I only could
Joe (8/5): A pleasant little budget priced hotel. - This hotel provided us with very well priced accomdodation in a convenient location. It was close to the central shopping area and reasonably close to Patong Beach. Our room was bright, clean and serviced daily. The staff, although speaking only limited English, were pleasant and helpful. We stayed ten nights and would happily stay there again if we were to return to Patong in the future.
huseyin (2/5): Terrible reeking hotel - room was like a cell. in photo it shows as if its larger. kettle had all black stains that come apart each time you boil new fresh water. water constantly dripping directly onto toilet bowl from plaster ceiling. told the staff to fix but they didn't. in the end the plaster started to change shape. its gonna collapse. the room stinks. every time i walk in the room-feel like vomiting from the stench. they must not obviously hygene clean the rooms. just dust off the tiled floors to look clean. pulled the bed away from the walls & saw lots of dust & yucky stains. i think the smell was generating from these locations. i could not stand the noise from the building next door. every day they were pouring concrete, hammer drilling, banging of metal beams. we get home very late. sometimes towards the morning. we go there to have fun. but cannot sleep during business hours. went there with my mate that had his own room. he was complaining about the smell, noise & size of room. we could not handle it & had too leave before check out date.horrible experience. we left & went to Rico's Hotel. just off Bangla road. best location & best of every thing that you could imagine. Definately will never go to HALLO again.