Aspen Manor Motel

Location: 209 Grey Street, Hamilton, nz

Star Rating: 4 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Room service
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Private check-in/check-out
• Outdoor furniture
• Fire extinguishers
• Invoice provided
• Smoke alarms
• Key access
• CCTV outside property
• 24-hour security
• Security alarm
• Television in common areas
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Japanese garden
• Secured parking
• Health or beauty spa nearby

Rooms Available

• Apartment, 2 Queen Beds

  2 Queen Beds

  Individually decorated room

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - 50-inch Smart TV with satellite channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Daily housekeeping
  • High-speed internet access
  • Room service
  • Access via exterior corridors
  • Free WiFi
  • Free cribs/infant beds
  • Separate bedroom
  • Bedsheets provided
  • Smart TV

• Twin Share Studio

  Features a separate kitchen, digital and satellite TV, free parking at the door, and a work desk with internet access.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Shower chair
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Business Studio

  Features a kitchenette, a 50-inch Smart TV, free parking at the door, and a work desk with internet access.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• One-Bedroom Apartment

  For guests who wants to cook for themselves and enjoy some privacy. Includes separate bedroom, kitchen and lounge areas. There are also 2 TVs with digital and cable channels.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• One-Bedroom Apartment with Spa Bath

  Featuring a 500-liter spa pool. Includes separate bedroom, kitchen and lounge areas. There are also 2 TVs with digital and cable channels. One of the TV's is located in the bedroom and is a 50-inch Smart TV.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Family Apartment - Accessible Via Stairs Only

  This 2nd floor apartment has a separate kitchen with dishwasher and fridge/freezer, 2 separate bedrooms and 2 TVs with digital and cable channels. One of the TV's is located in the bedroom and is a 50-inch Smart TV. Please note that this apartment is accessed via stairs only. There is no elevator access.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Twin One-Bedroom Apartment

  Ideal for guests who wish to share but still retain some privacy. Includes a separate kitchen, 2 separate sleeping areas and 2 TVs with digital and cable channels.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

Guest Reviews

• Kathy (5/5): - Location good, bed comfortable Probably over priced for condition and out dated room. On arrival no hot water or heating but the owner did fix that straight away.
• Rachel (7/5): -
• Mandy (8/5): -
• Poututerangi-Kowhai A Unique (5/5): Short but sweet-ish - Room was big Bit airy, nobody else was there but wen I called prior to check-in asking if a upgrade was available it was said to be all sold out. Weird. Beds were also uncomfortable.
• Clare (5/5): - Close to town Not much privacy with closing blinds
• Andrew (1/5): DONT STAY HERE WORST MOTEL EVER - Toilet didn't flush as criston didn't fill with water.disgusting . No remote for tv! eventually turned it on but was so loud and couldn't turn it down, was so loud you couldn't watch it. Only 1 very flat pillow each. Towels should of been rags. No soap or shampoo in shower Could of pissed harder than shower. Big dirty smudge on tv Toilet paper 1 ply
• vanessa (5/5): -
• Matewai (1/5): - Nothing Everything
• Thomas (7/5): - It had everything we needed for our stay, and the room was clean and safe.
• Matthew (2/5): -
• Carol (5/5): - Bed past use by date. Coffee stains on doors that that we cleaned off. Pillow cases didn’t fit pillows. Window sill of entrance door never been cleaned for years. Missing linen after daily clean. No extra bed linen. No attention to detail. Would appreciate a hand rail by high step to shower.
• Julie (2/5): Poor sleep terrible bed and pillows were appalling soft and smelly - Uncomfortable bed Elements didn’t work Only one key for two people
• Garry (8/5): I like it easy access - Nice and tidy No air conditioning
• Tessa (6/5): Glad it was only one night - Toilet need to be cleaner No spare pillows . 4 adults and no extra blankets Soap dispenser was not filled at all. 1 face cloth and no hand towel . Place needs a good clean inside and out
• Suzanne (7/5): Affordable, quiet motel in good location. - Well located, short walk to Ham East shops & bars. Very quiet motel, no road or neighbour noise. We had a unit with two queen beds in separate areas which was a great layout. Good parking. Comfy beds. Very clean. The whole property is a bit tired and appears a little unloved. It’s a motel that serves a purpose with no frills. I would stay again.
• Donker (7/5): -
• Chris (5/5): - Well the bed had wheels and moved when I sat down. There were no brakes on the wheels. The shower had a springing leak hitting the ceiling which came down on the floor. There was no air conditioning except for a floor fan. I couldn't get utube or any documentaries on TV. I have had cheaper motels and they were far superior in everything. Sorry for $160 very poor. I have just explained what I didn't appreciate sorry in the first box
• Tia (9/5): -
• K (7/5): Good value,great location.got what we asked for. - The lady was nice and accommodating. Great shower ,toilet was bit iffy and we dint use the spa. An extra seat be good cos there was 3 of us. Had everything we needed and more. Great location ,gardens, town,fast food .dairy across the road.just good. A bit of a spruce up and a good clean wouldn't hurt but it was acceptable . If you want 5star this isn't it . This is more motel like. We enjoyed our time here.
• Dave (8/5): -
• Melissa (1/5): Do not recommend - DO NOT RECOMMEND Everything Dirty No batteries in smoke alarms Graffiti on fences Language barriers No one in the reception Carparking wasn't the best
• Ché (4/5): - They were able let us check in late The beds were uncomfortable, the pillows were pointless because they were so budget quality. The room was very dated, there was shampoo in the hand soap dispenser. Only 1 fork in the drawer, pity if 2 people wanted to eat.
• Logan (7/5): Cheap and cheerful. No issues but wouldn’t stay here sober. - Good location and decent price. Parking was tight for larger vehicles. No aircon, which made for a hot night. No facecloths and average pillows.
• Matewai (1/5): - Didn't like anything about this motel. TV didnt work, all soap and shampoo dispensers didnt work. No curtain on kitchen window whick looked out to other units. Not very clean. Didnt sleep in bed because linen didnt look or feel clean. Slept on top of it instead. I was the only tenant in the whole building which tells me there must not be many bookings here. Looks like this was an emergency housing motel. Broken windows in other units. Advice...Dont book this motel.
• Barbie (1/5): Nothing like as advertised. - Unclean. Stained, filthy pillows.
• Oliver (5/5): It was ok. - The location was great. The whole motel could do with some renovations and things being fixed. The futon bed had a big rip in it. The slide door to the bathroom needs new rollers and wheels.
• Rebekah (4/5): - Convenient location Bit dated and grubby - pillows smelt bad, like sweat or body odour. I found a clean one in a cupboard. No one ever at reception.
• Tania (5/5): - The price The lack of cleanliness
• Phillip (2/5): - Location False advertising No water pressure Lights flicking like a discoonly 3 channels No air conditioning
• Grace SHU-HSIN (2/5): The water is hot and the pressure is good. That's the only good thing about this place. - woken up by extreme noise during sleep. Rang the reception but didn't get any response. The wall is peeling off. the bedding, especially the pillow sacked into a thin pancake . No staff at all at the reception.
• James (6/5): Adequate. - It is all pretty much as you would expect.... it isn't modern... but it is fine. The soap and the shampoo containers in the bathroom were empty. It is such a small thing to get right, but the lack of it makes you feel like the staff don't care at all.
• Neil (10/5): -
• Sarah (1/5): Terrible! - A visit from a friendly cat was the highlight of the stay No WiFi- it was full so unable to use my work laptop The room wasn’t clean & the bedding I slept on tip I didn’t look clean. The pillows had a single case only no pillow protected which is yucky
• Kat (4/5): I had my elderly mother with me, she was disappointed. - The location was fine. The facilities of our room were very poor. This included no handrail in the shower, no plug for the basin, no mirror in the bathroom, a broken window lock in the bathroom, no window locks on other windows, no fry pan, no sharp knife, no dishcloth or teatowel, a broken chair in the lounge, only 2 chairs in a 3 person room.
• Gulliver (4/5): - The hostess The cleanliness of the room
• Vicky (4/5): - Location Paid for spa room but the minute I turn on the jets the water went slimy and yuk and a horrible smell filled the room
• Knud (1/5): - Room was clean No one in attendance, had to phone to book in. No air conditioner. Grounds look shabby and not maintained for. Some items in unit needs maintenance. Eg.. Broken toilet roll dispenser.
• Mereana (5/5): -
• Alastair (3/5): Terrible decision on booking this motel - Nothing Everything
• Colin (5/5): - Water pressure was excellent Poor and variable internet, nobody present at reception (phone call required and then very brief attendance), variable housekeeping, no plug for sink, body soap dispensers but no shampoo or conditioner. First unit offered was disgusting (something rotting in the fridge) and keys given for another unit without problems but no enquiries into problem or follow up re satisfaction with replacement unit that had no phone or information binder (had to take it from the original unit).
• VIV (6/5): Adequate Facility - The room was lage & clean. No one to welcome us or show us to room. Had to ring a mobile number. Room smelt musty, not been open up to air. Some TV channels but no sky movies.
• Sharon (7/5): You get what you pay for. - The lady at the front counter was very friendly. English isn't her first language but she really tried to speak clearly and make sure she was understood. We stayed during a long weekend and comparable rooms elsewhere were at least $60 a night more, when you consider that I was impressed with what we had. The parking isn't the best- if other guests made sure they parked as far forward as possible it would be easier for everyone! The room has very basic facilities and could do with a revamp- the tv didn't have an aerial so was just there for decoration really. Again, you get what you pay for so we were happy with it.
• Bronwyn (6/5): Dissapointed - Unit tidy, cheap accomodation at short notice Parking is ridiculous, unable to get pass parked vechicles due to garden not maintain and driveway very skinny. Rooms very noisy, can hear everything from your neighbours.
• Natasha (9/5): Excellent - The welcome from from desk beautiful service easy access We were lucky that we had our own towels cause there was none in the room at all
• Nicola (4/5): Disappointed - Very out dated. Door to bedroom wouldn’t close. No plug for sink in kitchen to do dishes. Table wobbled , everything was very old. Shower curtain in bathroom just shouldn’t have been there, was very dirty/ mouldy a real health hazard. It was white so showed it all.For what I paid for room it should have been a palace, but it was instead a Hutt. I would never use this place again or recommend it to anybody.
• Tegan (3/5): -
• Santos (4/5): Disappointed to there service, hard to connect in the wifi and we call the receptionist several but - The one like in the hotel is accessible to all market and location is easy to find it and the price is cheap. I dont like on the hotel is, no receptionist when we arrive, we are there in the front of the hotel, keep calling the phone number posted in the front door but no one answering and we cant connect to the internet wifi
• Keith (3/5): -
• john (2/5): - Location, and caters for groups , sports teams light fittings tapped with electrical tape, heaters damaged and didn't work, kitchen bench tops peeling, hand soap dispenser empty, curtains had holes in them, carpet looked dirty, windows were filthy. outside rubbish bins were overflowing, ran out of hot water, tiny gas bottle outside for the hot water, graffiti on fences, gardens neglected . the whole place is very neglected.
• john (3/5): Interesting!!! - It’s location and that it accommodates a team.Able to sleep 5 in seperate beds. Skip bins over flowing, graffiti on fences, light fixtures missing and electrical tape covering wires. Heaters broken. Curtains with holes, kitchen bench laminate peeling, no smoke detector. Dirty windows. Gardens over grown. The place lacked any TLC The hot water ran out after 4 short showers.
• john (3/5): -
• Sandy (7/5): -
• Richard (5/5): Good location but expected better decor for the price and access to a spa - Had the facilities decor is tired
• Karen (8/5): - conveniently located to areas I needed to go to, reasonable price, comfortable bed.
• Cheryl (2/5): - Couldn't close curtains properly, they were jammed by incorrect eyelets. Very untidy grounds (neglected)
• Pauline (4/5): Disappointing -
• Michael (7/5): KFC next door and clean area - Value for money - Value for money - No TV etc and no 5 star but for a cheap motel and going to watch the All Blacks it was comfortable and $14 under to game Staff were friendly - right next to KFC
• Nga (4/5): Disappointing - The bed was comfy It was advertised as having tv’s, there was none. We also stayed as a couple and there was only 1 chair
• Karen (4/5): Disappointing -
• David (3/5): Poor - They allow cats which we needed as went to cat show, handy location Service was terrible, no one at reception, no spare pillows, no extra blankets, no cleaning stuff, the outside is over grown with weeds and rubbish, gutters and down pipes leaking, paint peeling..
• David (4/5): Disappointing - They allow cats to stay as we were there for a cat show. Was clean. Office shut and had to ring to get key. No extra pillows, no brush and shovel
• Andrew (1/5): Do not stay here. - nothing everything no hot water cupboard hanging off under the sink internet access limited heaters not working properly. says telephone but no phone says garden view but no garden view says radio but no radio. customer service was basically zero..reception was always locked..would not recommend. $520 for 2 nights a total rip off.
• Silich (4/5): Disappointing - Nothing Everything Grubby Over grown driveway Old run down Dingy No soap no hand-wash no face clothes Grounds untidy TV ridiculous it was so old Bed uncomfortable pillows on bed terrible Non stop telephone ringing in the unit next door Hard location to find as it had no lights Gutters over flowing onto vehicle
• Mike (5/5): Passable - Room was warm and comfortable. Complex is extremely dated and really needs some TLC. Certainly wouldn't make this my first choice motel but is fills a need when nothing else is available.
• Lucia (1/5): I would never recommend this place for anyone to stay at. Horrible!! - Nothing, very run down, couch chair was filthy, your wouldn’t let your cat sit on it. The damp smell was horrible and strong. The rooms amd the whole unit was cold, there were no heaters. The manager on duty on the night of the 6 June 2025, I think her name is Grace was rude and unprofessional. The place is very run down, cold smelly, the fridge was dirty.
• Sebastian (8/5): Very good -
• ian (6/5): - dated but tidy rooms room stank when we first arrived but cleared quickly and i realized it was the smell of the room heater which cleared after an hour
• Veisaqa (7/5): Good and affordable - If the rooms could have AC The sliding door was hard to close
• Vicky (6/5): - The property is dated and needs some tlc.
• Diane (5/5): Avoid - nothing. very dated motel, very dirty exterior, no staff on site. very bland motel. good location however. as above. no staff on site was appalling at 6 pm on a Saturday night. no mention of facilities that could be used.
• Kararaina (5/5): Passable - Availability Cleanliness and facolities
• Sherie (2/5): - We paid $238 for one night which included: strong mould smell as soon as you open the front door, mould covered furniture with a sheet placed over the top, blood spots on the mattress, rotting door frame, unclean microwave, only one chair at dining table and it was not clean, mould in shower, hand soap directly next to power socket, exposed bathroom fan, no face cloths, uneven flooring (that our littlest tried to slide down), 2 mugs for 4 person room, reception staff member was there for a very short time, graffiti in several spots of property. There are security cameras but they have spiderwebs over the lens. I trusted Expedia's overall rating but will look closer at reviews next time! Expedia you even advertise it as 'great for families' which it is not! Photos are very inaccurate.
• Relda (6/5): - Affordable for an overnight stay; close to Hamilton East shops
• Gregory (7/5): Good -
• Robert (5/5): Passable -
• Rochelle (7/5): Good -
• Finlayson (4/5): Disappointing -
• Maxwell (2/5): - Not air conditioned, poor quality fittings, bed side lamps not working, no amenities.
• David (5/5): Passable -
• Gareth (1/5): We didn’t stay, the state of the hotle was just terrible so we left. - Nothing It was dirty, smelly and dated. There was graffiti on the fences and it felt unsafe.
• Shannon (7/5): Great Location - The room layout was perfect with great privacy. Presentation was great with good service. Based in a grrat location within walking distance to Hamilton East shopping centre, and within acouple minutes drive to the CBD The plumbing wasn’t ideal with the shower drain, kitchen sink and bathroom sink continuously blocking up, and the toilet kept flushing by itself which was very noisey at night. More than one pillow per person would have been more comfortable. These are just comments, other than that our room was clean, the location was amazing, and we did thoroughly enjoy our stay
• Brian (2/5): - Old dirty (finger nail on washbasin) no TV. Looks like might have been used for homeless during pandemic. Needs refurbishing
• H (10/5): Exceptional - Everything
• DIANNE CLAIRE (4/5): - Taps in bathroom and kitchen loose, no tea towels dish washi g liquid,no dishcloth microwave plate just a plain crockery dinner plate.Sinkwaste slow to empty.Shower curtain mouldy.Toilet brush dirty.Pillows on bed very roughly put on.Window security stays had the one stay broken so not secure. Not able to have window open at night. No fans to air rooms .TV very old and pucture faded. Very dissatisfied.
• Debra (3/5): It was ok but no personal touch and lack of communication with staff - No much as run down Nothing
• Codie (3/5): Booked room with spa bath bath was discussing broken and rooms where not clean - Rooms where filthy
• Yvonne (1/5): Bad - We arrived to see a building that didn't even look as if it was operating. There was a phone number on the door which we rang and someone arrived to book us in. The condition of the unit was not up to standard. Dirty and a disgrace to the tourist industry. We went back to the office and informed the person there that we would not be staying and wanted our money back. I went to the email I had with our booking and also told booking .com that we weren't staying. I understood from that I would be getting$190 back. I have not had that refunded as yet and have not yet found a way to contact booking.com to say we are entitled to a full refund.
• Graham (5/5): Disappointing - Location Very basic old motel in need of renovation
• Jayden (3/5): Needs some maintenance and a clean. Wheres my tv and sky as advertised?? - The spa was good however the surroundings were dirty and the tap broke. I rang reception but couldn't get an answer. Lucky i had tools in my car, so i used a pair of pliers to turn the tap on It was dirty, no pillow cases, a missing tv, no sky channel as advertised. Just a vacuum would have made a big difference
• Lynette (3/5): Won’t be back. - Easy parking Run down and old stained furniture and carpets. Cupboard which housed the kitchenette which consisted of a mini fridge, sink, microwave and kettle. Minimal and covered in ants. The kitchenette cupboard was next to the bed. I wouldn’t have stayed if I’d not pre booked and paid for it.
• Sheryl (1/5): Crap - The fact they put the key in the room for a late arrival Beds had bed bugs spark was broken exposed wires in the room toaster was moved in somtging black no smoke alarm in the room. Taps moved werw not sealed to the bench we could not park in the car park outside out room No fan in the room to keep cool on a known hot night Was not clean hair all in the bathroom sink
• Matthew (4/5): Underwhelming - Location was ideal for our reason for visiting Hamilton. Batteries in Sky remote were corroded, we replaced them. A glass was cracked. Ranchslider has what appeared to be gang related graffiti scratched onto it. Windows were dirty. A light bulb in the room was missing. The fold down divan bed/sofa was filthy - bedding and extra towels were not provided for the third person. The occupants in the next unit appeared to be social housing tenants. Loud screaming / vulgar language and arguments, rubbish piled up outside their room, cars coming and going regularly. Reception was operated remotely so we were not able to complain easily. It would have been obvious who had made the complaint, so we would have been targeted by the tenants. We did get a refund of the extra $45 paid for our third person, bringing the cost to $175 for the one night. Still poor value for money though. Do not stay in this place.
• Todd (4/5): - This review could come down to different ideas of what service looks like, and the fact the managers have very limited English, which made communication hard. Overall, dealing with the managers was a less than average experience. The buildings are tired, yet roomy. Apparently, WiFi was available but not offered. There were lots of little things that added up to taking the edge off what could have been a very pleasant stay. I don't consider it to be $175 well spent for one night. My family have been moteliers, where huge emphasis was put on service. Sadly, good ol' Kiwi old-school service was not on display here.
• Maria (2/5): - No reception. No kettle
• Xstacy (6/5): Was a cheap price for a one bedroom apartment type room so didn’t expect luxury - Was cheap and beds were comfortable Had ants and no rubbish bin.
• Paula (4/5): - Use of toaster short circuited the power. Pillows on second bed flat and lumpy - cheap Shower basin fills up with water after afew minutes No one in office to ask for help Did have clean sheets and kitchen and bathroom bench tops clean due to being relatively new Needs to be re- rated. It is not a 4 . Pictures and info misleading to people. Definitely can see past emergency housing impacts all around the property. Tired and run down
• Ofa (7/5): Good -
• Brendan (3/5): A place to sleep having arrived late in the evening. - Not much. This place has really devalued over the years since our last stay. Will not return.
• Ron (8/5): A nice quiet place to stay. - Near shops. Nothing
• Colleen (3/5): If we were able to get accommodation elsewhere at that time we would have moved. - The linen and the room was clean, and cleaned each day. The rooms were dark, the easy chairs were ripped and exceptionally old. We had to ask for the TVs in our rooms to be connected as we could get no reception. There was never anybody in the office and you had to ring an 0800 number to speak to anybody. There were some quite unsavoury people wandering around the facility. There were no extras such us soap, tissues, options for breakfast, an information booklet.

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