Arima Onsen Motoyu Kosenkaku

Name: Arima Onsen Motoyu Kosenkaku
Address: 1455-1 Arima-cho Kita-ku, Kobe, JP

Location: 1455-1 Arima-cho Kita-ku, Kobe, JP

Star Rating: 3 Stars

Property Type: Ryokans

About this Property

Escape to the serene beauty of Arima Onsen Motoyu Kosenkaku, a hidden gem nestled in the heart of Kobe’s picturesque landscape.

Recreational Retreat
Relax and rejuvenate in our top-tier recreational amenities, featuring rejuvenating hot springs, an inviting indoor pool, and a soothing hot tub.

Culinary Excellence
Savor delightful cuisine at our two on-site restaurants, including Keigetsu, or enjoy the convenience of room service for a cozy stay-in dining experience.

Convenient Services
Experience unparalleled convenience with our complimentary shuttle service, free self-parking, and 24-hour front desk support, ensuring your every need is met effortlessly.

Discover the perfect blend of comfort and tranquility. Let your escape begin and book your stay at Arima Onsen Motoyu Kosenkaku today!

Important Information

* One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. * The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. * The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. * Contactless check-out is available. * Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 11:00 AM

Amenities & Facilities

Meeting rooms
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Karaoke
Designated smoking area
Wheelchair accessible
Picnic area
Elevator
Gift shops or newsstand
Shopping on site
Safe-deposit box at front desk
Meeting rooms
Free train station pickup
Free area shuttle
RV, bus, truck parking
Free self parking
Free long-term parking
Free RV, bus, truck parking
Free train station drop-off
Electric car charging station
Japanese garden
Kaiseki meal
Genkan (entryway)

Rooms Available

Standard Japanese-Style Room - Breakfast Served In The Dining Hall Included, Non-Smoking

3 Twin Futons
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, a toilet with electronic bidet, slippers, and free toiletries
Practical - Safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
Deluxe Japanese Style Room - Meal Served In The Dining Hall Included, Non-Smoking

4 Twin Futons
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, a toilet with electronic bidet, slippers, and free toiletries
Practical - Safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
Family Lodge Room - Meal Served In The Restaurant Included, Non-Smoking

4 Twin Beds
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, a toilet with electronic bidet, slippers, and free toiletries
Practical - Safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
Private Lodge Room - Meal Not Served, Non-Smoking

2 Twin Beds
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, a toilet with electronic bidet, slippers, and free toiletries
Practical - Safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
Standard Japanese Style Room - Meal Served In The Dining Hall Included, Non-Smoking

3 Twin Futons
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, a toilet with electronic bidet, slippers, and free toiletries
Practical - Safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
Family Lodge Room - Meal Not Served, Non-Smoking

4 Twin Beds
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, a toilet with electronic bidet, slippers, and free toiletries
Practical - Safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
Deluxe Japanese Style Room - Meal Served In The Room, Non-Smoking

4 Twin Futons
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, a toilet with electronic bidet, slippers, and free toiletries
Practical - Safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
Private Lodge Room - Meal Served In The Restaurant Included, Non-Smoking

2 Twin Beds
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, a toilet with electronic bidet, slippers, and free toiletries
Practical - Safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
Standard Japanese Style Room - Meal Served In The Room, Non-Smoking

3 Twin Futons
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, a toilet with electronic bidet, slippers, and free toiletries
Practical - Safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
Standard Japanese Style Room - Meal Not Served, Non-Smoking

3 Twin Futons
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, a toilet with electronic bidet, slippers, and free toiletries
Practical - Safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)

Guest Reviews

Randall (10/5): - Location was excellent
KATSURO (8/5): - 部屋も綺麗でゆっくり出来たので、満足してます食事の時間に関係なく利用できる、レストラン、ラウンジ等が近くにあれば、なお良かったと思います
Richie (10/5): - The actual onsen within the resort was excellent especially the non circulating fresh hot spring option. The room given to us was huge and have access to the garden. There was an actual tatami section to sleep and a separate room with western style beddings. The washroom was ginormous including a classy jacuzzi. We had the breakfast option but it was decent at best. If you are looking for a flavorfull experience, you might be disappointed but the experience itself was excellent. As for food, options are limited around the area and in my opinion, not worth the value and they close early. Expect convenient store food if you are on a budget. The actual property itself is very beautiful and clean throughout. It’s absolutely tranquil. However, sound proofing is poor. If there are noisy walkers and talkers above your room, you will hear them. Overall, i will revisit as it offered my family some unforgettable memories.
Scott (10/5): - The staff was very helpful to me, with certain problems I created. I forgot my shoes in the room at check out, then accidentally took the room key after check-out. One of the staff found me on the train minutes before it left and I gave him the key back! Besides that, the onsen facilities were great. My only complaint was that coffee was only available for limit d hours in the morning and you had to pay for it.
Verified traveler (8/5): - El cuarto es grande por lo que es comodo, loa futones son comodos pero las almohadas muy duras. Como no pague en el momento de aquirir el cuarto no tuve derecho cuando llegue aunque pregunte por pagar, cena y desayuno toco salir del hotel. El pasillo es muy ruidoso, se escucha mucho la gente caminar por el pasillo, parecia que corrian que habia gente peleando. En la noche nos bañamos bien incluso en la tina, pero en la mañana era muy fria, nunca calento el agua
Ignacio (10/5): - The hotel was conveniently located close to the city center. There is a shuttle bus to and from the city center. The onsen was very relaxing and enjoyable!
Verified traveler (10/5): Definitely worth a stay! - Well worth the stay. We got a Japanese style room, so we were sleeping on a mattress on the ground which was an experience all on its own. The dinner in our room was good, I think I would’ve preferred dinner in the little town though. But it was very cool to wear the kimonos and go to the hot springs, this was very relaxing. Be aware that everyone goes into the hot springs without clothes on, but the water felt really nice and the women’s locker room comes with hair brushes, q-tips, hair dryers, and even face wash/toner/lotion. Don’t try to walk up to the hotel from the bus stop, it’s a steep climb, call the hotel and they’ll pick you up. Overall a wonderful stay!
Hideki (6/5): - とても気持ちよく過ごすことができました。6月2日に閉館するのは，本当に残念です。
Emilie (10/5): - Très bien meme si le mobilier est un peu vieillissant, service impeccable
Atsuko (10/5): - スタッフの方々
Saran (10/5): - Good scenary, walkable within arima onsen area, helpful staff and friendly. Nice room, will come back again!
fu lan (10/5): - 歐洲樹林風格小木屋非常好的感覺內有超大房間按摩池超級推介
Kouzou (8/5): - 食事が良かったです。
ver.* (10/5): - お風呂が素晴らしかったです。
Tiffany (10/5): Great Ryokan. Beautiful place to sleep. - The staff was friendly and be sure you book your stay with food because Arima has no restaurants available. And you will rely on conbi store. scenery was amazing
Hiroshi (10/5): - ロッジに家族で泊まりました。綺麗でまだ新しい感じ、プライバシー重視ですので、騒いでしまう小さなお子様連れには特にお勧めします。6月に営業停止だそうです。早めに予約した方がいいです。
tatsuya (10/5): - 部屋にレンジがあればより良かった
Johnny (8/5): - Staff are very friendly. The facilities appear a little old. The air conditioning in the annex room is noisy, so we turned it off while sleeping. Our overall experience is good. Saw people not rinsing before entering the bath tub. Suggest to set up a video facility for education purpose. Currently there is only a small poster on the wall to do this job.
MIKYOUNG (10/5): - 온천이 커서 좋았어요
Verified traveler (4/5): 部屋の埃っぽさが… - おそらくエアコンの手入れをしておらず、エアコンの空気が出る部分に埃がびっしり。冬だったので切ることも出来ず、鼻と喉がやられました…。食事も正直、美味しいとは言えない。ただ、接客や、部屋やエントランスからの眺めはとても綺麗でした。
Isaac (8/5): - Good location and friendly staff. Pillows need to be better
Young Hee (10/5): - 역사와 전통이 느껴지는 분위기가 좋았습니다. 그런데 롯지에서 벌레가 나와 위생이 좀 더 좋아지면 좋겠습니다.
Kin Cheong Kelvin (10/5): - great crystal clear hot spring water
Guillaume (10/5): Très bon hôtel - Bon séjour, hôtel magnifique, très bon accueil, je le conseille
Oodate (8/5): - お湯♨️がよかった
Tzu-Chun (10/5): 房間舒適 - 環境舒適、整潔乾淨、溫泉區有設定時間，非24小時，沒有附早餐不方便
Jeonghee (8/5): - 오래된 료칸이지만 관리가 잘 되어있어요. 직원들 서비스도 좋습니다. 지하에 있는 온천도 너무 깨끗하고 관리가 잘 되어있어요. 대욕장은 작지만 노천온천이(금탕) 있어 너무 힐링하고 왔어요. 온천후 서비스로 마실수 있는 호지차가 너무 좋네요
Wing Shan Alice (10/5): - Nice onsen
XIAOLEI (10/5): - Very relaxing environment
Daisuke (10/5): 小旅行に最適 - 旅館も綺麗でサービスも満点。お風呂も気持ちよかった！
Collin KY (10/5): - good to stay for a quiet vacation, first time to try western lodge house n western cuisine, instead of japanese in an onsen villa, quite impressive.
はるこ (8/5): - 良かったです^_^
Verified traveler (10/5): - La comida fue absolutamente increíble, al igual que la vista. El trato recibido inmejorable
Joseph (2/5): - This facility does not provide you the essentials like what you get from majority of the hotels in Japan. Its a struggle to get to the area, uphill for a good 20 mins. You hear when your next door neighbor talks and the footsteps in the hallway.Will not go back here.
Ming Jyt (8/5): Nice Onsen hotel - Very nice onsen hotel on the mountain with great views. There is a free shuttle down to bus terminal area. The service is less personal than experienced in other Onsen hotels. The Onsens were good, but all are indoors, one with views looking outside through glass window/bamboo curtains.
lai seong (8/5): - 滿意
あつし (10/5): - 温泉がとても気持ちよかったです。また、食事も美味しかったです。
Edmund (10/5): - Arima Onsen Motoyu Kosenkaku is known as “La Fontine / The Lodge Arima Resort” in English. The property is located in the outskirts of the main village of Arima and is about 25 minutes on foot up a hill. Travellers with mobility issues may find this property difficult to access unless prior transport is arranged with hotel reception staff. We stayed overnight in a standard Japanese-style room. The room, well-appointed on the top 6th floor, is very spacious and has amazing views of the mountains all dressed.in autumn red-and-gold foliage during our visit. Be aware that bedding configuration is “sleep on the floor laid with tatami mats” and futon that attendants will be setting up neatly for you. Our overnight accommodation included a half board giving us a rare opportunity to spoil our taste buds with authentic Japanese cuisine. The dinner and breakfast meals were served Japanese style by warm and friendly hostesses who were non-judgmental in guiding us through the dining experience. We enjoyed the food and the ritualistic experience. Travelling to Japan, in my view, is not complete without a ryokan experience. To top it all, the onsens are world-class equipped with luxury amenities. We had multiple access to the two hot springs (onsen), Iwa-buro and Hakkaku-do. It was really envigorating and relaxing! If you have the money to spend, this property will deliver a quality experience that is worth every dollar. I recommend it highly!
Kotomi (8/5): - 金の湯があってよかった。
Yoshihiko (8/5): - 有馬のお湯が十分に楽しめました
MONIQUE (6/5): - I like the views from the main building. The rooms of Japanese style are beautiful most of them with gorgeous views either to the east or to the west. We enjoy our stay. One inconvenient there isn’t a restaurant in the hotel.
Monique (10/5): - The Onsen baths are very good
Stanley (10/5): - the suttle bus service is excellent, and the drivers are super nice.
HSIU LIU (8/5): - 只有感覺店家有點沒人情味而已一點點
ゆうこ (10/5): - 子供のいる家族向けにとてもいい旅館でした。旅館の温泉もとてもよかったです。
Fernanda (10/5): - Excelent to get away from the hustle and bustle of the city and just relax. Very good onsens.
コウジ (10/5): - 静かで、くつろげた。お料理も満足でした。
Lai Fong (8/5): - Nice hotel and good food
Kelly (8/5): - Dated but nice view in the lobby
Reiko (10/5): - お風呂が最高に良かったです。送迎の車にも感謝でした。お世話になりました。
Kyu (10/5): - Although it says 3 stars i would compare this to a 4 star stay. Terific service and Antonin at the reception was terific. Mr. Komatsu shuttle driver was very efficient and nice. Staff was teriffic and nice. I will come back for sure when i visit Japan.
Yeon sook (10/5): 금탕 온탕 온천이 최고에요 - 조용하고 한적하고 너무 좋았습니다. 식사는 별도라 먹어보지 않은게 아쉽습니다. 제대로됀 료칸을 즐긴거 같아 넘 기분이 좋았습니다. 금탕 온탕도 너무 좋았어요.
Shing Yum (10/5): - Excellent
Loc (10/5): - If you like to stay at this hotel, please be aware that there is only one restaurant and meals have to order 2 days prior to your arrival.
??? (10/5): - 上品なお料理で良かった
Youichi (6/5): - 部屋が広くて良い
May Chan (8/5): - Very nice grounds, gardens are beautiful. The buildings need a facelift, getting run down
gerard (8/5): - This is a beautiful property and we felt very spoilt to share it for a night. Overall the start are very gracious and accommodating. The check in however felt rushed. This was our first time at an onsen and we felt overwhelmed with the venue and proper protocols.
anita (10/5): - Amazing stay! No problem with communication if you don’t speak Japanese.
June (10/5): - Comfortable stay with a great view and spacious room. They provide a shuttle bus to Arima Onsen station.
Jason (10/5): - Staffs are very friendly and with excellent service. Shuttle bus is very convenient to bus stops & Rope way station.
Amelia (10/5): - Fantastic relaxing in the onsen.
Woosung (10/5): - Excellent place to stay. Clean and quiet
HOANG DOAN (10/5): - Fantastic, unique experience
Doehee (10/5): - The staff members were very kind and helpful. I would definitely stay in this place again.
Laurie Ann (10/5): - Gem of a property!!! Beautiful, authentic, well maintained and lovely onsen. The staff was friendly, and very attentive to our needs☺️
Glenn (10/5): - I’ve now stayed her 8 times. I actually haven’t stayed anywhere else. This Ryokan has the best price for a great facility and meals!
Kam (10/5): - This place seems to be old, but they have the best hot springs. Rooms are large so are all the corridors. Perfect quiet place to spend 2-3 days of relaxing getaway.
Kristine (10/5): - Best part of our trip so far
Yanvaroj (10/5): - Ryokan with the great view and friendly staff.
ting (8/5): second stay - this is our second stay. This time we had meal included. We paid more per room than last time. Maybe winter is peak season. But we didn't get the room with the view as last time. Our room was partially facing the parking lot. The cleanness and the hot spring are both as excellent as before. The service is ok but they don't speak English and they are very strict about check-in and check-out time. The dinner was ok. The sashimi was not very fresh but the rest was ok. The bedding of Japanese futon was very comfortable.
Verified traveler (8/5): - Good service, great location. A complete onset experience
LKLEE (10/5): - This is a good hotel but a bit pricy
Verified traveler (8/5): - Located in the center of the onsen area. They have two onsens both were wonderful ,
Candy (10/5): Excellent onsen - The hotel is well built out with excellent hot spring facilities. Big room, sumptuous meals. The golden hot spring is a must try for those who choose to stay in Arima.
Verified traveler (6/5): - Unfortunately we did not have a very good experience and I think our expectations were set high because of the good reviews and the high price. Number one, the staff speaks little to no English. We had the cottage room and the air conditioner did not work very well. The food was not very good. In fact, we decided to cancel our breakfast because it was not worth it to us. Of course the receptionist could not understand us so we ignored the phone calls to our room. We ended up leaving a day early because it was not worth for us to waste a day in Japan here. We explained to the receptionist that we were leaving early, paid for our extra fees for drinks... but again the communication was not there. I liked their onsen but it was unfortunate that there were many loud chinese tourists who did not follow proper manners. It was not relaxing. I wish there was an attendant to make sure guests are following rules. *The two elderly gentlemen at dinner service and bartender were very kind.
Verified traveler (8/5): - Liked: hillside location Disliked: sketchy advice and level of English poor. Even by local standards not geared to Western travellers. Trek to breakfast.
Miu (10/5): - Nice hotel, clean and neat. Very good for family and friends.
Verified traveler (10/5): - Wonderful property. The staff and facilities are great. The Kaiseki Dinner and Breakfast is adequate. But a little on the cheaper side. More vegetables and stuff made in mass quantity before being served to you.
Chia (10/5): Value for Money - The cottage that we stayed was very big and clean. We liked the dinner and breakfast provided at the La Fontaine Restaurant. The Onsen was clean and nice too. The staff are very friendly and helpful. The shuttle service provided was excellent. We have a very good experience at this resort.
Timy (10/5): - Really great service and amenities. Multiple hot springs to soak yourself in!
Joyce (10/5): - The service was wonderful, the arrangement for shuttle bus was quick and convenient. We had a relaxing time there with nice food and hot spring.
Verified traveler (8/5): - Hotel staff were friendly and helpful. The lodge we stayed in was very nice and clean. The onsens however are not very big and would be better if there was a bit of outdoor scenery. Overall still a very relaxing and enjoyable stay.
Verified traveler (10/5): - Nice little cottage and great friendly staff. Dinner was tasty and special.
Verified traveler (10/5): - Fabulous onsen and dining options. Also, the free shuttle service was excellent.
Verified traveler (8/5): - hot springs are limited; everything else are good.
KIN KWONG (10/5): Good stay at Motoyu Kosenkaku - Great hotspring hotel with nice & helpful staff!
Shirley (10/5): Lai from Toronto - It is amazing. I enjoyed the onsen, it makes my skin so smooth. Staff were nice. I highly recommend.
Verified traveler (10/5): - The property is excellent. Nice rooms and staff. The dinner and breakfast is an experience. But I wished I had Onsen tamago for breakfast the soft boiled egg.
David (8/5): - Nice ryokan place. delicious kaiseki dinner and breakfast. Room for improvement on details, e.g. provide towel replacement, provide tea cups, toilet cleanliness, etc.
Genesius (10/5): Enjoyed my 4 nights stay - Lovely scenery, quiet, serene environment. 2 onsen to choose from. Hotel staff can speak a little English so able to get by. Pre order meals if you would like to try. If not quiet easy to get to town via shuttle and take a train out too. Shuttle goes to cable car station for a gondola ride to Mt Rokko. Get tickets from reception cheaper at hotel.
MICK (10/5): - Japanese style room is new and clean. Hot spring is perfect. We choose to taste the Kaiseki dinner in room, it is a very good experience for us. The food is fantastic except the girl who served us, may be she is so nervous because we don’t understand Japanese and talk to her through english. The breakfast also in Japanese style and taste it in room in the early morning, food also perfect for us. Thanks for their serving and offer. (^_^)
Verified traveler (8/5): - Did not know there is a hotel shuttle from the Tourists Information centre. We walked up the steep slope to the hotel with our luggage...
Wen-Hsin (10/5): - The hotel is situated on a hill. There is hotel shuttle bus for transport. Great Onsen. Hotel room was large with a nice view.
Verified traveler (10/5): - Cosy hotel, heartwarming staff. Perfect bath spas. Location on hill is quiet and serene. Nice views Only downside is if need to walk to the hotel from town or to town. But Guess that’s a trade-off
V (10/5): - I stayed in log cabin. It's so comfy. Food is delicious and nice ingredients. There were western style for breakfast and dinner. The view for the lobby is gorgeous. Staff were nice and helpful.
Daniel (10/5): - Nice hotel with friendly staff. Great onsen. Nice view of the mountains.
Jeanne (10/5): Nice resort - We stayed in a private lodge in excellent garden settings. The onsen baths and the restaurant are just a short stroll around. The onsen baths are big and very enjoyable. Food for dinner and breakfast is superb; but we will suggest to provide bigger quantities for guests because the hotel is located up on a hill slope and it is not easy to get outside food after dark.
Jen (8/5): Nice onsen stay in a lovely cottage - Very nice cottage stay with a wonderful onsen experience. Will go back again.
Verified traveler (8/5): Great place to relax and unwind - Overall stay was good and comfortable although my husband don’t really enjoy the tatami mattress, we have a choice of a super single sized bed too.. Staffs were generally very attentive and very polite, however, there was a young reception lady who is unable to communicate in simple english, gets rather impatient with answering our 3 questions and messed up our breakfast dates. The other staffs were all very polite, helpful and even though we are unable to communicate properly, small little gestures makes us feel very welcomed. I had tattoos so they don’t allow me in their public onsen, but i made do with their outdoor hot tub with the arima onsen bath salt that i bought there. Its a great place to unwind after all the shopping trips and tours from Tokyo and Osaka.