Riad El Amine Fès - Historic Hotels Worldwide

Location: 94-96 Bouajjara bab Jdid, Fes, 30110, Fes, MA

Star Rating: 4 Stars

Property Type: Riads

About this Property

Important Information

Policies

Check-in: 12:00 PM - anytime

Check-out: 12:00 PM

Amenities & Facilities

• Full-service spa
• Health or beauty spa nearby
• Proposal/romance packages available
• Express check-out
• Fireplace in lobby
• Pet-sitting services
• Free WiFi
• 24-hour front desk
• Luggage storage
• Express check-in/check-out
• Sauna
• Designated smoking area
• Street parking
• Concierge service
• Wheelchair accessible
• Steam room
• Elevator
• Fireplace in lobby
• Hiking/biking trails nearby
• Breakfast available (surcharge)
• Library
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Express check-out
• Full-service spa
• Wedding services
• Express check-in
• Golf lessons available nearby
• Tours/ticket assistance
• Snack bar/deli
• Turkish bath/Hammam
• Rooftop terrace
• Airport transportation - pickup (surcharge)
• Ski shuttle (surcharge)
• Couples/private dining
• Private picnics
• Private winery tours
• Proposal/romance packages available
• Banquet hall
• Reception hall
• Health or beauty spa nearby
• Horse riding nearby
• Food and water bowls
• Pet-sitting services

Rooms Available

• Junior Suite

  1 Queen Bed

  377-sq-foot room with courtyard views

  
  

  Layout - Bedroom, living room, and sitting area

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 32-inch TV with satellite channels and Netflix

  Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Laptop workspace, safe, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Closed-captioned TV

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking, pet friendly

  Room is accessed via exterior corridors and room/bed type depends on availability at check-in

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Espresso maker
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Pillowtop mattress
  • Room and bed type depend on availability check-in
  • Free cribs/infant beds
  • Bedsheets provided
  • Champagne service
  • Soap
  • Chef
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Closed captioned TV
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Deluxe Double Room

  1 Large Twin Bed OR 2 Large Twin Beds

  237-sq-foot room with courtyard views

  
  

  Layout - Separate sitting area

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 32-inch TV with satellite channels and Netflix

  Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Closed-captioned TV

  Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking, pet friendly

  Room is accessed via exterior corridors and room/bed type depends on availability at check-in

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Pillowtop mattress
  • Rainfall showerhead
  • Room and bed type depend on availability check-in
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Champagne service
  • Soap
  • Chef
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Closed captioned TV
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Presidential Suite

  1 King Bed

  538-sq-foot room with courtyard views

  
  

  Layout - Bedroom, living room, and sitting area

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 32-inch TV with satellite channels and Netflix

  Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)

  Practical - Laptop workspace, safe, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Closed-captioned TV

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking, pet friendly

  Room is accessed via exterior corridors and room/bed type depends on availability at check-in

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Espresso maker
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Pillowtop mattress
  • Deep soaking bathtub
  • Room and bed type depend on availability check-in
  • Free cribs/infant beds
  • Bedsheets provided
  • Champagne service
  • Soap
  • Chef
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Closed captioned TV
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• elham (10/5): - The riad itself is absolutely stunning. The staff are amazing, very professional and friendly. Breakfast was great. We had two rooms, and they were both clean and comfortable.
• Mervet (10/5): - It was great
• MARTHA (10/5): - Beautiful
• Charles (10/5): - Beautiful hotel. friendly and attentive staff.
• Simo (10/5): Best in Fes - Amazing place, the best is Fes.
• Susanna (8/5): - Staff is very helpful and accommodating! The property is beautiful!
• Amanda (10/5): - Above and beyond, from the staff to the food. Each and ever detail was thought of and so beautifully well done. Zahara is so on top of things and the details of the hospitality were so perfect<3
• Holly (10/5): - Staying at Riad El Amine is what I imagine being a guest at a wealthy friend’s palace would be like. There isn’t formal check-in desk — just exceedingly helpful staff and terrific facilities. The suite, the courtyard, the roof terrace, the pool — everything was so stunningly beautiful and meaningfully crafted, I couldn’t stop admiring the my surroundings and thinking how lucky we were just to be there. Breakfast was delicious - new treats each day! And the staff - wow - we felt so looked after and welcome. The location is good - easy to access the Medina, while also being easy to access taxis. It’s a quiet area, and we slept so well. A wonderful stay!
• Fidel (10/5): - Staff was absolutely amazing!!!!! We had the entire place to ourselves. Kids loved the pool and the VIP attention they got from staff.
• Marwan (10/5): - Beautiful Riad in bad area
• kristy (10/5): - This Riad is easy to find in The Medina in Fez. They served really good food and the staff is amazing and super helpful. They also have massage and hamam on site. The rooms are amazing and they have a rooftop bar. Would definitely recommend staying here if they have availability!
• Shatina (10/5): - As an American, this was such a unique experience. The riad was absolutely beautiful. I was continually in awe. Though there is so mich history, it was modern in the way it needed to be modern. The staff were so attentive and helpful. It was such a peaceful place to be! 10/10. I visited another riad while i was there. This one was definitely better!
• Richard (8/5): Best hotel in Morocco - More beautiful than most tourist attractions. This was the highlight of Fes. Only downside is that wifi does not reach the bedrooms.
• Verified traveler (2/5): - Our credit card was showing 2 charges for the 1 night of accommodation. We had several discussions with staff and the manager but the manager was not helpful in resolving this. Staff also tried to overcharge for food we had from the bar menu when we were checking out (nearly doubling the actual cost). The bathroom was very smelly. No wifi available in the rooms, only in the public areas.
• Rajvee (6/5): - The Riad was gorgeous and lavish. The staff who work there- Munir, Halima were amazing. The breakfast and dinner were absolutely great. The hammam was a new spa- not a true spa. While Halima was great with the scrubbing and it was fine and convenient to get the hammam in the Riad, I don’t know if it was a truly authentic. The presidential suite we stayed in was great but the two twin beds were tiny- so if booking for older kids, beware if that. The biggest issue was the manager- who was rude, unhelpful and was almost shouting at us. Turns out plenty of people including the staff know he’s terrible and it seems the owner doesn’t care to fix this issue. I would have recommended this Riad whole heartedly but will not return here just due to him.
• ba (10/5): - Yassin and Pele were amazing taking care of all the details and making us feel really at home
• Gail (4/5): - The hotel and staff are nice. We were told we would have a coffee machine but there wasn’t one. We tried several times to communicate with hotel before arrival and tried to speak to manager while there. They charged full price for friends’ room which we tried to cancel a week before. Even hotels.com couldn’t get them to communicate. Not the kind of service I have ever encountered in my wide travels.
• Carolyn (8/5): - The public areas were beautiful. It was a unique old house. Access to some of the rooms were difficult with steep steps. The food wasn't as good as we expected. The host was very helpful when we ran into problems with transportation to the airport.
• Pratik (10/5): - Yassin is a great manager and was nothing but supportive in our travels to Fez
• Jean (8/5): - Le Riad était très jolie et le personnel très accueillant. Cependant, le manque d’accès au wifi a l’étage de nos chambres était frustrant. Deuxièmement, le hammam était en rénovation. Troisièmement, a part des choix limités pour dîner, les mets n’était pas des meilleures.
• Sylvia (10/5): A wonderful, beautiful and amazing Riad - Just like the title says it, Riad El Amine is probably the best place to stay in Fes. Location is excellent (close to the Medina perimeter, in a very quiet location just a few steps from the bustling Medina), inside you’ll feel immersed in the magic of this beautiful country. The food and the great service of all the Staff were the best, everybody was friendly, courteous and professional, making you feel like at home. We will definitely come back to this Riad! Choukran bezef!!
• mariela tumene (10/5): - excellent customer service,plase was like a palace,clean,everything was espectacular
• Verified traveler (10/5): Very nice hotel - This was the best hotel I stayed in Morocco so far. Great service, very friendly staff, clean and close to everything
• Camille (10/5): - Cet hôtel est simplement magnifique et incroyable. On se sent dans un mini palais. Les employés sont extrêmement gentils et attentionnés. Ce fut un réel plaisir de revenir à l’hôtel après nos journées dans la grosse chaleur et de pouvoir se rafraîchir dans la piscine. La nourriture est simplement succulente. Le petit déjeuner inclus vaut vraiment la peine et je vous encourage grandement à essayer le menu du souper du riad : c’est délicieux.
• Bellal (8/5): - This place is absolutely gorgeous. The facilities are beautifully decorated and the ambience is traditional but very well kept and clean. I enjoyed my stay immensely. Just a few pointers. First of all, I think it is very important to have someone trained in hospitality or customer service available for the guests at all times. On a number of occasions, the servers were also the receptionist and sometimes they did not speak English, French or standard Arabic, which made arrangements somewhat difficult. Another thing, the hotel manager was a little bit pushy when it came to selling hotel services (taxi, massage, guided tour) without a clear confirmation or explanation of expecations. Overall, good stay, but to be excellent, need to work on customer service! Thanks!
• Phillip (10/5): - Beautiful property at a great location near the entrance of the medina. Staff were amazing and extremely attentive. Highly recommended
• Mike (8/5): - Riad is beautiful, one enters a place from 1001 nights fairytale. Rooms are huge and stylishly appointed in the same Arabian palace motives. But it shows some age and needs some TLC, especially bathroom. Overall a wonderful experience
• Oleg (10/5): - Everything good, but For every bottle of water we asked in room hotel charged
• Verified traveler (10/5): - Beautiful Riad near the Medina of Fes. Top service and great dining. The decor is very unique. Beautiful room (El Gali). Highly recommended for a romantic get away. One single word to describe the riad is WOW. Only down side was that there was no remote control for the tv even if we asked for it twice but in fact, we would not have watched tv too much anyways.
• Verified traveler (8/5): - The ambiance was very unique and pleasing! The breakfast was good. Perhaps they could add a few more vegetarian choices to the lunch and dinner menu.
• Verified traveler (10/5): - The place is absolutely beautiful and on a very quiet street. The food is great and the people who work there are incredible
• Verified traveler (10/5): - The attentiveness of the staff was superb, the responsiveness of staff was superb, the venue was all that a Riad means in and near the Medina, and within the wider New Fes environs. A great stay!!!! A great experience!!!!
• Verified traveler (10/5): - Great decor, amazing staff. Nourdine was very welcoming, Zachariah was an amazing host, the hammam was great with a great massage given by Zanab.
• Emily (8/5): Peaceful and beautiful riad - We had a lovely stay here and especially appreciated the hospitality and service from the staff (Zachariah went out of his way to make our stay perfect).
• Verified traveler (8/5): - Everything was great except the poor internet connection
• Verified traveler (10/5): - We had a great stay . Zacharia deserves a medal! He was the best , really made our stay pleasant and luxurious. If we needed anything he went above and beyond to make sure we received it. The place was beautiful and very Moroccan. The decor made us feel like we stepped back in time. I would recommend this riad . Only downfall: The rooftop terrace wasn’t complete when we went.
• Verified traveler (10/5): - After an initial hiccup (loud music in the atrium at 10:30), the staff responded very well. Apologetic and interested in making it up to us, they provided us with a very good time for the next 3 days.
• Verified traveler (2/5): Very beautiful but not recommended for women. - It was a beautiful Riad but I must mention my terrible experience with a certain staff. First of all, he mentioned about hashish and insisting that it's very good and he wasn't amused about that I am very strict with this matter. He kept staying around us when we were in bikinis, insisted us to get in the water when it was extremely cold. What I felt it seriously crossed a line was that he proposed us a whole body peeling in sauna. As I reckon, in Moroccan sauna, females should be naked but he repeated asking us for a whole body peeling, keep the door open and entering into the sauna without a notice, so that we were extremely uncomfortable and ashamed. Although he spoke a lot with us, he did not mention us small charges such as water, hamam fees, etc. It was not a really pleasant experience either. Since I got extremely sensitive due to his unpleasant and offensive behaviors, I had such an insecurity during the night since he had an access to the keys. It was sincerely beautiful and all were very kind. I have traveled all around the world during many years and this Riad was one of the most beautiful and authentic hotel. But it's sad to say that this made my trip extremely difficult and most unpleasant experience with the accommodation.
• Joanna (10/5): Great for a relaxing stay - Beautiful riad, delightful staff, delicious dinner and breakfast. The hamman and spa services were also great.
• Matthew (10/5): - Very welcoming and helpful staff. The location is close to the outside of the medina, so it is easy to get to from the outside.
• Elena (8/5): - This was a great hotel to stay in Fez, Morocco. Very spacious room, which feels like a palace. Great and friendly stuff. I wish it was in a better condition though. Unfortunately couldn’t use a pool due to cold weather and a Spa / jacuzzi was only available for additional charge.
• Verified traveler (8/5): - Great Location, friendly staff. Traditional Moroccan breakfast. Hammam was very good. A must try. A bit on expensive side. Riads in General have the benefit of experiencing a traditional Moroccan Guest House. The Cons are, gloomy even on sunny days, poor fresh air in bedrooms, older plumbing venting and, if you visit in winter, cold. A few more steps could make this place truly fantastic. I would reccomend and would stay here again.
• Verified traveler (6/5): - The room is big but the bathroom stinks... There was an awful smell of sewer from the bathroom so we had to keep the bathroom door shut. We saw the same comments from the other guests so we didnt ask for a room change. The riad is situated in a skechy area. You need to walk at least 15 minutes from the centre of the medina. We had been approached by different strangers when we were on the way back to the riad. Not the best location I would say. The dinner in the riad was extraordinarily expensive compared to the other restaurants in the same area, costing us about 700DH for two persons. The food quality was alright. However, it is worth mentioning that I had a dinner in Four Seasons Casablanca which costed me the same price. I felt
• Verified traveler (4/5): - Although the interior is quite lovely, this riad is in a sketchy residential area and at least a 20 minute walk from anything. Staff were dismissive and unhelpful - I asked for directions and they said use the GPS on your phone. Half the lights, the tv and the toilet seat were broken in my room. You're better off staying near the Blue Gate
• Alex (10/5): Perfect Fes Oasis - I loved staying here. I was one of the only people and the staff went above and beyond to make me comfortable. From adjusting meal options to even offering to bring my food to my room where it was warmer. They were so lovely and I definitely recommend it. I didnt get to use the spa but did get a tour and it looked SOOO nice especially compared to all the others ive toured in riads of similar prices, so I recommend others take advantage. Every person who worked here was lovely and it was just great :)
• Alex (10/5): One of my favorites - SUCH amazing food and kind people and the best room!!
• Verified traveler (6/5): Good location, can use remodeling - Riad El Amime is located just outside the Medina in Old town. It's easy to get to with car and you don't have to drag your luggage across the many ally ways of the Medina. The Riad is pretty but needs some upgrades. I was a bit discouraged upon arriving and not having any one speak English on hand. The welcome wasn't what I expected and it was hard to even get a map with some directions. he lady that check us in was friendly and tried to help but the language was a barrier. The common areas are a bit run down and the lights are kept off so you don't feel welcome to just take a load off after a day of roaming around. The actual room is nice and spacious. Once again it can use some updating. The tub in our room was badly scuffed up, the hair dryer didn't really work but the AC/Heater and TV worked well. The gentleman in the evening spoke English and was very friendly and helped us a lot. He made us feel more comfortable. the Continental breakfast is simple and refreshing. We had dinner one night and it was good. The room dinner was served in was cold and they tried getting the fire place going but it took time. They are looking to expand and i hope they remodel the existing rooms and common areas. I liked the location as it was easy to get to the Medina and new town from here. I'm not sure I'd stay here again unless they did some upgrades.
• maxi (10/5): - Zach was amazing, he attended to all our needs including booking a day tour for us last minute. He also arranged transport for us to go to Chefchaouen and we had a great driver Pedro who was also our own personal photographer. The Riad was very photogenic with the Pool and the food was amazing too. The price was very good and We would definitely stay there again.
• Jamie (10/5): - We loved Riad El Amine, both for our stay and for the excellent cuisine for breakfast, lunch and dinner! Stepping into the Riad and sipping fresh mint tea immediately calms you. We found the service to be excellent! The room is comfortable, clean and well decorated, we had an excellent stay at Riad El Amine!
• Jan (8/5): Great staff, good location - Based on our room and the rate paid, I would not recommend this Riad. However The Raid is beautiful. Staff very helpful and friendly, great service from Zacharia. However our room was not great. Bathroom lower level than bedroom. 2 Lights in bathroom not working. It took 24 hrs to fix. Bath very high off the floor, no hand rail to assist in get out. Robe had no hangers. Only one extra pillow in robe with no cover on it. TV did not work at all. Over head light in bedroom not working, hence room dark. Two beds put together and against the wall , I had to climb over my husband when I needed to get out. The only bedding on the bed were lower and upper sheet and pillows, not blanket in the room to be found. The room was 3 flights up a steep and narrow stairwell . No elevator . My husband had open heart surgery 3 years ago. I complained and was told no other rooms available. We would never have booked at this Riad if I was aware where the room was situated. This place needs regular maintenance checks . And position of that particular room should be advised when booked.
• William (10/5): - A beautiful riad, very comfortable, excellent breakfast, good location, and, most important, very friendly and helpful staff

Photos