Quest Rotorua Central

Location: 1192 Hinemoa Street, Rotorua, nz

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Smoke alarms
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Key card access
• Television in common areas
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Directors Suite [Adults only]

  This adults-only suite has lovely views and features a private balcony with a hot tub. It also has a fully equipped kitchen, a washing machine and a dryer. Please note that the price is based on 2 guests. There is no capacity for additional guests. Please note children cannot be accommodated in this room type.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Executive One-Bedroom Apartment [Adults only]

  This apartment features a private balcony with a hot tub, a full kitchen, laundry facilities, and a separate lounge area with a work desk and flat-screen satellite TV. This room has no capacity for additional guests.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Executive Room, 1 Bedroom, Hot Tub

  1 King Bed

  441-sq-foot soundproofed room with a balcony

  
  

  Layout - Separate sitting area

  Relax - Outdoor private hot tub

  Internet - Free WiFi

  Entertainment - 43-inch LCD TV with digital channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Washer/dryer, iron/ironing board, and laptop workspace

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Eco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbs

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • HDTV
  • Free WiFi
  • Private spa tub
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Separate bedroom
  • Bedsheets provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Private spa tub (outdoor)

• Executive Studio, 1 King Bed, Hot Tub

  1 King Bed

  431-sq-foot soundproofed room with a balcony

  
  

  Relax - Outdoor private hot tub

  Internet - Free WiFi

  Entertainment - 43-inch LCD TV with digital channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washer/dryer, iron/ironing board, and laptop workspace

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Eco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbs

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Daily housekeeping
  • Blackout drapes/curtains
  • HDTV
  • Free WiFi
  • Private spa tub
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Private spa tub (outdoor)

• Executive Studio [Adults only]

  This studio features a private balcony with hot tub, kitchenette, laundry facilities and flat-screen satellite TV. This room has no capacity for additional guests.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• One-Bedroom Apartment

  This apartment features a full kitchen, laundry facilities, and a separate lounge area with a work desk and flat-screen satellite TV. Please note the price is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). Please note the 3rd person will be accommodated on a rollaway bed. Please note that extra beds for both adults and children are subject to availability and must be requested prior to arrival, using the special request box when booking or using the contact details found on the booking confirmation.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Studio

  This studio features a kitchenette, laundry facilities and flat-screen satellite TV. This room has no capacity for additional guests.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Laurene (10/5): -
• Michael (10/5): Good spacious rooms in a central location - Nice central location in town. Good sized room with excellent kitchen facilities. Helpful staff and parking is easy outside the hotel with small charges between 9am-6pm
• Kirstal (10/5): - Staff were so lovely Spa was very loud
• Phillip (10/5): Excellent. - Staff were exceptionally friendly and helpful. Room was very clean, spacious and comfortable.
• STEPHANE (7/5): Thank you for the warm welcome and the help at the front desk,,wonderful stay - The hotel is ideally located for organized outings as well as for nearby attractions (restaurants, shops) It's a shame they don't deliver breakfast, for example, but it's an apartment hotel with all the amenities, and the nearby restaurants serve breakfast
• Michael (10/5): -
• Peter (10/5): Excellent in every way - Excellent location. Very well appointed. Very nice and friendly management Nothing
• Srinivasa Raju (8/5): Decent stay - Location, cleanliness, bed Thin walls, no sound proofing
• neville (10/5): -
• Srinivasa Raju (8/5): Decent stay - Location , cleanliness Thin walls, could hear noises from next room
• Stephen (10/5): -
• Emily (9/5): -
• Peter (9/5): -
• Sakura (8/5): 1人旅で気楽に旅できた - 部屋が綺麗なこと。 外食行きたくない時はケトルや電子レンジを使えてよかった。 徒歩圏内に観光地やスーパーに行けたこと
• Matthias (10/5): Rotororu - Freundliches Personal an der Reception .. Haben sehr geholfen mit Informationen.. Alles okay...
• Margaret (9/5): Comfortable accommodation in a central location with full facilities for cooking and laundry. - Central location, close to shopping, restaurants and cultural centre. Unable to book parking, therefore reliant on street parking availability which fortunately was not a problem.
• ChiaYun (10/5): - 位於Rotorua市中心，非常方便 洗衣粉無每日補充，需要到櫃台購買
• Tammy (8/5): Respectful kind staff. - Spacious Minimal servicing , car parking challenging
• Aisha (7/5): -
• Craig (10/5): -
• Leeanne (8/5): -
• Teresa (9/5): Overall, we enjoyed it very much. The spa was our highlight. - Location was superb, room was clean and tidy. Spa took ages to run, at first the air vent for the oven didn’t work but manager fixed it. Our second nights stay, as serviced apartments the cleaners emptied the bins took the wet towels but never made the bed which was strange.
• Avishkar (9/5): -
• Natalie (5/5): Clean and tidy. Staff unpleasant and cleaners did a poor job. Lift was tiny and very slow. Carparking not offered - Location Staff and cleaners
• Jacqueline (8/5): -
• Paul Hans Willi (10/5): - Zentrale Lage, sehr freundliches Personal, Die Zimmer waren sehr sauber und gut ausgestattet. Waschmaschine und Wäschetrockner auf dem Zimmer. Sehr empfehlenswert. Parkplätze vor dem Haus 60min, und kostenlos zwei Querstraßen entfernt.
• Kirstie (10/5): We will definitely stay here again. Thank You - Location was amazing, was clean, tidy and reception staff were friendly and helpful.
• pawełcz (10/5): -
• Harold (10/5): Enjoyed our stay. - Location, facilities and friendly, helpful staff
• Steven (8/5): Location was great right in the heart of the town, easy walk to restaurants and shops. -
• Gilles (9/5): Confortable avec localisation centrale. - Le confort, le service aux chambres, la localisation centrale. l'odeur mais c'est un peu partout en ville :-)
• Natalie (7/5): -
• Maura (9/5): - Located right in the Central Business District. Easy to walk to restaurants, shops and market. Amenities were good, provided soap, shampoos, dish detergent, laundry detergent etc. The towels were nice and thick and the hairdryer worked great. Bed was comfortable. Staff was very friendly and helpful. They gave suggestions for restaurants, closest market to buy food and gave maps of the area to help familiarize me with the area. Key entry to building required in evenings which made it feel safe (although NZ is very safe). I was there on a weekend which made parking free and easy (parked in front of hotel). However, if you are traveling during the week and need to park, I believe during the hours of 10AM - 6PM, you will need to pay and probably walk a little farther.
• Melany (10/5): -
• Barry (10/5): -
• Samir (9/5): Nice and good value for money with all the utilities. - Good location and spacious tidy apartment We got a clean and tidy apartment however the cleaning staff could have done a better job on next day and onwards. The bathroom floor specifically was not mopped properly on day 2 and 3. Rest all good.
• Jill (8/5): -
• Peter (9/5): Very convenient for attractions and very comfortable room to stay in. - Central to everything in the city of Rotorua Nothing really
• Scott (9/5): -
• Julie (9/5): -
• Norman (9/5): Would recommend & stay there again. - Central location & able to park car in parkade. Staff let us check in early. Central to downtown, restaurants & shopping
• fox (10/5): Excellent - Very spacious, clean and comfortable. Excellent large comfortable bed with TV in bedroom and also in lounge room. Laundry facilities were great as was kitchen. Top location, we were able to walk everywhere. Owner was lovely and very accommodating. We stayed at four different places during our NZ holiday and this was the best
• Aditya (7/5): -
• Lauren (7/5): - Location Reception hours for check in over the weekend.
• Amanda (8/5): Great apartment for a long weekend stay in Rotorua - Great location, very clean property Had issues with one of our room cards and the after hours service was a bit challenging.
• Stan (10/5): - Good location, clean, comfortable - all you need!
• harald (6/5): -
• Peter (10/5): Ausgezeichnete Adresse im Herzen der Stadt - Ein sehr schönes Hotel im Zentrum von Rotorua. Nettes und hilfsbereites Personal, saubere, gut ausgestattete und geräumige Zimmer. Geschäfte und Restaurants fußläufig gut erreichbar. Das Highlight für uns war aber der große Balkon mit dem herrlichen beheizten Whirlpool. Alles ok.
• Catherine (9/5): -
• Renee (9/5): -
• Geoffrey (7/5): - The apartment was spot on & clean The car parking over night out front of the hotel is a worry.
• Alan (9/5): -
• Happy travellers (9/5): A very comfortable and centrally located apartment near shops and restaurants. - Centrally located in Rotorua’s CBD so close to shops and restaurants. Very nice apartment with spa on the balcony. Walk in shower. Large fluffy towels! Washing machine and drier was fabulous with washing powder supplied. Well equipped kitchen with dishwasher. Desk area. Large flat screen TV. Parking out the back was made available for us but is limited. Lots of parking out the front. The couple who run this Quest are very friendly, responsive to requests and insist upon a high standard of service from staff working for them. We stayed 5 days and found this to be the perfect spot for exploring all of the sights in this area. Quiet. Would return. Nil. Small niggles were promptly dealt with on the day by the friendly, responsive Manager.
• Jerome Jonathan (8/5): -
• sarah (9/5): -
• Liesl (10/5): -
• Siebert (10/5): -
• Sean (8/5): -
• makiko (9/5): -
• Trevor (9/5): -
• Mykola (10/5): -
• Kelleigh (10/5): -
• Sarah (9/5): Great location for Tarawera race. - Great central location so we could walk to the Tarawera race village for the event. Bonus having a washing machine/dryer for all our wet running gear. Spacious room.
• George (10/5): -
• Lisa (9/5): Great aparthotel.. would stay again - Great location. Room very comfortable and washing facilities a bonus. Very clean
• David (7/5): Quite good , although I feel the accountants have taken over here. - Well located, decent room Kitchen are is VERY badly designed. To use the sink I had to crouch down to avoid hitting my head on the microwave cupboard. Extra charges, even for soap powder for the washing machine.
• Hayley (9/5): -
• pingping (10/5): Very pleasant staying with the Quest ! - The room is super clean and well equipped. Receptionist is very professional and creating helpful ideas on questions that we have towards them. We had a very pleasant experience with Quest for the first time and will definitely book again with them .
• Racquel (7/5): -
• jean (9/5): - Tout Rien
• Pablo (10/5): Great stay to reset during a long trip through NZ - Great check in, nice staff. Perfect location close to everything. Nice to be able to do laundry during my long travels. Great price point. Really enjoyed it here.
• Ranjit (7/5): Great Location and Staff. - Location was perfect . Close to entertainment and eateries. Nothing to complain about. Would use accommodation again.
• Dawn (8/5): -
• Muriel (8/5): - L'emplacement. L'agencement. On entend très légèrement les bruits des chambres a l'étage.
• Lisa (9/5): Great location with well appointed apartments - Centrally located , with everything we needed. Good to have the washer and tumble dryer. Good set up. The view but we weren’t expecting great views . Car park but not noisy .
• Michelle (10/5): Comfortable, central and lovely staff - The staff were super lovely
• iain (9/5): -
• Sally (9/5): -
• Anthony (10/5): -
• GEORG (10/5): -
• Bob (9/5): -
• Jasdeepsingh (9/5): -
• Charlotta (8/5): -
• Marcio (10/5): -
• Horst (9/5): Eine empfehlenswerte Unterkunft - Sehr geräumiges Zimmer, obwohl kein Zimmerservice angesagt war, bekommen wir eure Handtücher und das Bett wurde gemacht. Das Whirlpool am Balkon war sehr gross wir haben es aber nicht benützt da wir Wasser sparen wollten. Sehr gute Waschmaschine und Trockner. Keine Beanstandung
• Kate (9/5): Exceeded our expectations from our last stay. - The hotel had been renovated since we last stayed and we were really impressed. The staff were friendly and helpful, especially with our car, luggage and bikes. Everything was very clean and well equipped in our room. The spa on the deck was great. The linen was nice and our bed was comfortable. The kitchen was useful, as was the washing machine. Everything was really great. We will stay again the next time we come to Rotorua for mountain biking. Nothing. Everything was great.
• Erika (7/5): - Really nice stay, loved how the room offered a washer and dryer. Loved the hot tub. Only problem I had, we were never given enough toilet paper. When house keeping came in, it’s like half of the roll had already been used. Sunday, there wasn’t any house keeping. So I had to go out and buy toilet paper.
• Wayne (8/5): - Quite and peaceful
• Irene (9/5): Gute Wahl, vor allem wegen der Ausstattung und wegen des Preis-/Leistungsverhältnisses. - Wir hatten ein Studio mit Küche, Waschmaschine und Trockner. Die Ausstattung war ausgezeichnet. Die Rezeption ist abends nicht besetzt. Die Begrüssung fiel etwas nüchtern aus. Die Lage des Hotels ist in einem etwas heruntergekommenen Teil der Stadt. Zum Einkaufen der Lebensmittel brauchten wir das Auto.
• Mei (3/5): Normal - Clean No slippers no tooth brush no amenities
• Belinda (10/5): - Location and the spa Everytime we stay we seem to run short of toilet paper. Be nice if we had more than just 1 roll per day.
• Caroline (10/5): Fantastic stay in a central location. - Beautiful modern and spacious rooms, especially clean and in an excellent location. Friendly and welcoming staff that delivered my bags to my room while I was out exploring.
• Terry & Glenis (9/5): Staff were friendly and room warm and comfortable. Would stay again. - Perfect location as right in town. Warm room, excellent shower, comfortable bed, staff friendly and helpful.
• Brian (8/5): -
• Candace (10/5): Nothing fancy, but clean, excellent service, great location .... strongly recommend.. - The staff was exceptionally nice and helpful, the room/s were well appointed, airy and bright, clean, and comfortable, the facilities (laundry, picnic tables/outdoor dining) were simple to find/use and clean, the location was excellent. Nothing really. At first we had a challenge with the WiFi, but that was not the fault of the hotel and they addressed the issuee and "fixed" things quickly, giving us an alternative in the meantime.
• yamin (10/5): -
• Diane (8/5): - Room Parking and limited tv access
• Janelle (8/5): Centrally located, well appointed apartment. - Good sized apartment in a central location. Comfortable bed. Friendly staff. It is policy of this particular Quest that the bed linen must be changed after the second night if you’re staying a few nights- no option to choose not to have your apartment serviced on the third day. Had to pay for laundry powder once you’d used the first sachet, which also differs from other Quests.
• Matthew (9/5): Great stay staff friendly and the hotel was clean - Central clean and well looked after No any parking
• Ines (9/5): Empfehlenswertes Hotel - Das Vorhandensein von Waschmaschine und Trockner im Hotelzimmer Ausblick und das man kein Fenster öffnen kann

Photos