Old Palace Resort Sahl Hasheesh
Location: Sahl Hasheesh, Hurghada, eg
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Discover the ultimate coastal getaway at the Old Palace Resort, where paradise meets luxury on a private 200-meter sandy beach in Sahl Hasheesh, Hurghada.
Spacious Accommodations
Our elegantly appointed rooms feature breathtaking views of the pool, gardens, or the stunning Red Sea, complete with amenities like satellite TV, a minibar, and air conditioning to ensure your comfort.
Dining Delights
Savor international flavors at our main restaurant or indulge in Italian or Brazilian cuisine at our a la carte options. With 24-hour room service and multiple bars, your culinary desires are always met.
Unmatched Recreation
Dive into relaxation with our heated outdoor pool, unwind in the hot tub, or engage in exciting water sports. Our vibrant kids club and entertaining animation team guarantee fun for guests of all ages.
Book your unforgettable stay today and embrace the luxury of Old Palace Resort!
Important Information
Please note that for the Honey-Moon bookings , a marriage certificate must be available & wedding date must be maximum 6 months before arrival date.
Pet Friendly Maximum Weight of 5 kg with Extra charge of $50 per pet per stay to be charged during check in (Maximum 1 pet per Chalet)
Please note that pets are only allowed in the following room: Chalet (Pet Friendly).
In case of reserving 5 Rooms or more different payment policies will be applied otherwise the hotel have the right to cancel the reservation.
Guests are required to show a photo ID and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Resort in advance of your expected arrival time. You can contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Express check-out
- Arcade/game room
- Health club
- Nightclub
- Guest education on local ecosystems and culture
- Free beach club nearby
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Garden
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Packed lunches
- Table tennis
- Currency exchange
- Darts
- Hammam
- Karaoke
- Private check-in/check-out
- Designated smoking area
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Kids' outdoor play equipment
- Evening entertainment
- Entertainment staff
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Broadcast Live sport events
- Aerobics
- Fitness facilities
- Free airport transportation
- ATM/banking
- Shopping on site
- Snorkeling nearby
- Bicycle rentals nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
- Breakfast available (surcharge)
- Television in common areas
- Arcade/game room
- Health club
- Nightclub
- Express check-out
- On private beach
- Mountain biking nearby
- Meeting rooms
- Children's club
- Pool umbrellas
- Billiards or pool table
- Ferry terminal shuttle (surcharge)
- Snack bar/deli
- Parking (limited spaces)
- Mountain biking on site
- Playground on site
- Free self parking
- Self parking (surcharge)
- Free pool cabanas
- Beach sun loungers
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Natural pool
- Swimming nearby
- Water sports equipment
- Free beach club nearby
- Hosted evening meal
- Beach toys
- Guest education on local ecosystems and culture
- Vegetarian menu options available
Rooms Available
-
Chalet (Pet Friendly)
Including a balcony with a view of the pool, this air-conditioned room comes with satellite TV and a mini-bar.
Other facilities include a hair dryer and a shaver plug.
-Tea and coffee facilities with daily replenishment.
-Complimentary Toiletries -Animation program.
-Free Parking
- Usage of fitness center with a fully equipped indoor gym.
-Complete kids club offering supervised day time activities.
Pet Friendly Maximum Weight of 5 kg with Extra charge of $50 per pet per stay to be charged during check in (Maximum 1 pet per Chalet).
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Key card access
- Window
- Free gym access
- Access to private pool
- Access to a private beach
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Honeymoon Package
This twin/double room's standout feature is the pool with a view. Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, a private entrance, a mini-bar and a tea and coffee maker. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Key card access
- Hand sanitiser
-
Deluxe Room with Sea View
Spacious room with a satellite TV and a mini-bar. It has a balcony overlooking the Red Sea.
-Tea and coffee facilities with daily replenishment.
-Complimentary Toiletries
-Animation program.
-Free Parking
- Usage of fitness center with a fully equipped indoor gym.
-Complete kids club offering supervised day time activities.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Key card access
- Window
- Free gym access
- Access to private pool
- Access to a private beach
- Concierge services
- Hand sanitiser
-
Standard Room with Garden View
Including a balcony with a view of the landscaped gardens, this room comes with satellite TV and a mini-bar. Other facilities include an electric kettle, a hair dryer and a shaver plug.
-Tea and coffee facilities with daily replenishment.
-Complimentary Toiletries
-Animation program.
-Free Parking
- Usage of fitness center with a fully equipped indoor gym.
-Complete kids club offering supervised day time activities.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Key card access
- Window
- Free gym access
- Access to private pool
- Access to a private beach
- Concierge services
- Hand sanitiser
-
Superior Double Room with Side Sea View
Featuring a balcony with views of the Red Sea, this spacious room offers a satellite TV and a mini-bar.
-Tea and coffee facilities with daily replenishment.
-Complimentary Toiletries
-Animation program.
-Free Parking
- Usage of fitness center with a fully equipped indoor gym.
-Complete kids club offering supervised day time activities.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Key card access
- Window
- Free gym access
- Access to private pool
- Access to a private beach
- Concierge services
- Hand sanitiser
Guest Reviews
- Hadeer (10/5): I would totally recommend this place for everyone - English 🇬🇧
I would like to thank Old Palace Sahl Hasheesh for such a wonderful experience.
Starting from their fast response during booking calls, to how smooth and comfortable they made our stay, and how quickly they fulfilled any request we had — everything was handled professionally and warmly.
The staff were all incredibly friendly, welcoming, helpful, and kind. Even the guests were very classy and respectful. Nobody disturbed anyone, raised their voice, or invaded anyone’s space. Everyone respected the hotel rules, which made the atmosphere peaceful and comfortable.
And the sea… absolutely breathtaking ❤️
Crystal clear water with beautiful fish and scattered corals everywhere — truly rare and special.
I would highly recommend this hotel to anyone who appreciates peaceful places, respects rules, and truly enjoys the place The bed 🙈
- McNamara (8/5): -
- mahmoud (9/5): تجربة استثنائية وإقامة رائعة بفضل فريق العمل المتميز - ليست المرة الأولى في نفس المنتجع وقرار تكرارها قرار لم أندم عليه اطلاقا ..
من أجمل الإقامات التي حظيت بها، الفندق ممتاز من كافة النواحي، ولكن ما يجعله استثنائياً حقاً هو الكادر البشري والخدمة الاحترافية.
المكان مريح جداً والنظافة ممتازة، بس الأهم من المكان هو المعاملة الراقية من كل طقم العمل.
أود أن أتوجه بالشكر الجزيل لـ فريق الاستقبال على حسن الترحيب وسرعة التسكين، وأخص بالذكر مستر محمد حكيم على الذوق والاحترافية في التعامل مع النزلاء المصريين منهم والأجانب ومستر اهاب على بشاشتهم وتعاونهم الدائم طوال فترة الإقامة.
كما كانت تجربة المطعم رائعة جداً بفضل فريق المطعم المتميز، وأتوجه بالتحية والتقدير لمدير المطعم مستر أحمد محمود على إدارته الاحترافية ومتابعته الملحوظة لكل صغيرة وكبيرة وتواجده المستمر لضمان راحة النزلاء، والشكر موصول لمبدعي المطبخ الشيف/ محمود الطيب على الجودة العالية التي قُدمت لنا وسرعة الاستجابة الاحترافية للملاحظات وتلافيها والاهتمام الملحوظ والشيف/ محمود مجلي على الأطباق الشهية و والنفس الجميل والاصناف المتميزة
طاقم الشباب على الشاطئ كان متعاون ومهتم وودود وخدوم جدا
بار الشاطئ وبار حمام السباحة كانوا في منتهى التميز والاهتمام والمهنية .
حقيقة كانت إقامة ممتعة وإن شاء الله مش آخر زيارة بكل تأكيد يحتاج الأثاث في الفندق لبعض التجديد
مواعيد الأنشطة لفريف الأنيميشن ليست متفرقة على مدار اليوم والحفلات تنتهي مبكرا
- Mamdouh (9/5): -
- Gameil (10/5): -
- julie (9/5): Excellent séjour en famille - J’ai tout aimé, le confort et la taille de la chambre, l’équipement de l’hôtel, la gentillesse du personnel et bien sûr un énorme respect pour le chef de la cuisine et son équipe. Peut être quelques rafraîchissement dans le décor des chambres peuvent être bien venu.
- Ashraf (7/5): -
- Adham (5/5): The place isnt bad - The beach and the breakfast The hygiene, facilities, and the staff
- Omar (9/5): Good stay - Good food, drinks and clean rooms
Need more activities on pool Nice in general
- Ahmed (8/5): - The sandy beach was really nice. The animation shows and team was really poor
- Omar (10/5): Nice hotel and beach. Bad scammers annoying third party companies that will keep harassing you - I liked the reception team, and the hotel staff themselves especially Wael!. Hotel can easily be 10/10 if they get rid of their third company scammers like spa company and trips organizers The spa staff are scammers, as are the other third-party companies operating in the hotel trying to sell trips or whatever stupid offers they do to you (which you can book for much better prices on getyourguide or other apps. They simply won't leave you alone. Even with the red 'do not disturb' strap on my beach bed, they still approach me. You literally cannot sleep on the beach without being bothered. They don't treat you like a human being, they just see you as someone to scam with unreasonable prices. Their behavior is disgusting, and they refuse to take 'no' for an answer. Ahh we even moved to ( Quite area on the beach and they still did not leave us alone and tried to guilt trip us)
- Patile (9/5): -
- Honorine (3/5): Prison - Nothing Our stay at the Old Palace Resort was an absolute nightmare from start to finish. The "Deluxe Sea View" room looked nothing like the professional photos; it was dated, and the floor tiles were actually broken near the bed making it uncomfortable to walk on barefoot. The building work wasn't pleasant to look at. Even the beach offered no escape, as we were constantly pestered by staff and vendors, making it impossible to relax.
Also the resort uses its gated location to hold guests hostage. They force outside drivers to surrender their physical licenses at the gate to discourage Ubers from entering, then charge guests through their "approved" vendors of 15 dollars per person for a 10-minute tax to Senzo mall (see images for prices list). Even after they "reduced" it to 25 dollars for two, it was still a 1000% markup on a trip that costs 149 Egyptian pounds (about 3 dollars) locally. When we questioned this, the staff was incredibly rude. Ultimately guests must go all inclusive if you decide there as you cannot go out to explore local cuisine.
All their approved vendors are dodgy as well - if you are getting on a speed boat theres no ladder you are expected to pull yourself back after snorkeling for an hour in choppy waters and it was those air filled speedboats. The jacuzzi was broken in the spa (run by third party vendor) and not informed when we booked our package as well. For a five star hotel they should have reputable vendors in their premises.
The breaking point was the blatant disrespect. While my husband and I were getting a joint massage, the staff members called us “haram,” assuming we wouldn’t understand the insult. We felt so unwelcome that we checked out after only three days of our 6 night trip for my birthday. Management explicitly agreed to refund us for the remaining nights and promised to coordinate this with Booking.com. Its been more than two months, and they have failed to provide the refund.
- Rafik (7/5): -
- Paulina (10/5): -
- Mahmoud (4/5): -
- Ramy (9/5): Superb - Location , Beach , staff & food Pool , on April it was windy so I prefer the pool heated
- freddy (8/5): -
- Nesladek (10/5): - Excelente Resort
- Moustafa Ibrahim (8/5): -
- Yasser elsawy (9/5): -
- melad (10/5): -
- Petr (8/5): Great hotel for value. - Great hotel for peaceful holiday. Meal is very good. Staff very helpful and overall i would recommend. Sahl Hasheesh bay is really nice. Perfect for sea swimming, nice sandy beaches. It is not good for snorkeling to see underwater life. Rooms are little bit dated and need update. Entertainment overall is very basic even in evening.
- lionella (7/5): Rilassante e comodo - Ottima posizione Non c'è una vera zona x doccia e cambio il giorno della partenza ! Gli aerei partono tardi e le camere vanno lasciate alle 12
- Aya (10/5): -
- Mina Tadros (10/5): - Heated pool
Food
Sea
Professional stuff N/A
- Hielke (8/5): - Dicht bij het strand Verwarmd zwembad klein en beetje weg gestopt
Groot zwembad koud
- jacques (8/5): -
- maged (10/5): -
- Rami (10/5): I recommend this place for Red see lover. - I truly enjoyed my stay at this place—everything was outstanding
The food was excellent, the rooms were comfortable and clean, the staff were highly professional, and the beach was beautiful and unique.
I will definitely be coming back again Nothing
- Muhammad (7/5): -
- Mohamed (10/5): فندق رائع -
- Mohamed (10/5): اقامة رائعة - الزيارة التانية ليا وحاتتكرر ان شاءالله .. بالنسبالى فندق اكثر من رائع ومتكامل فى كل تفاصيله .. احب اشكر كل العاملين فيه بلا استثناء على مجهودهم وذوقهم كل شئ رائع
- Mohamed (10/5): فندق رائع -
- Al Nadabi (9/5): -
- Sarah (10/5): Do not hesitate. This area is quiet and you will make many fond memories here and it will be more than a holiday… it cou - Sandy entry into the sea
Plentiful space everywhere
Beautiful hotel with enticing scent in reception area’s air conditioning
Second to none staff through entire resort
The kindest, warmest, hard working group of people I’ve ever had the pleasure of meeting
Great water sports setup on beach
Wonderful and exquisite food
Hotel is relaxed and not busy
Lots of excursion potential Nothing
- Moataz (10/5): Definitly my first choice for sahl hashesh - Everything but mostly the rooms were spacious and equipped probably Nothing
- Ahmed (9/5): -
- Omar (9/5): Wonderful experience - Everything was perfect (beach, pool, staff & food) Rooms require some renovation
- Nada (9/5): -
- Nada (9/5): -
- MATTHIAS (8/5): Das Old Palace Resort Sahl Hasheesh kann mit all inklusive Leistung zum kleinen Preis gebucht werden - Das Old Palace Resort Sahl Hasheesh kann mit all inklusive Leistung zum kleinen Preis gebucht werden. Es gibt aber Einschränkung wer erwartet dass rund um die Uhr Essen und Trinken zur Verfügung steht. Die Stärke des Hotels ist das Restaurant mit einem sehr reichhaltigem Buffet. Das Hotelpersonal ist sehr hilfsbereit und ist ein wichtiger Faktor für die Gesamt Bewertung des Hotels. Die Zimmer sind in Ordnung. Der nahe gelegene Strand ist optimal zum relaxen und schwimmen. Insgesamt stimmt das Preis-Leistungsverhältnis. Der Fitness Raum ist ganz in Ordnung. Security ist überall sodass alles sehr sicher ist. Die Bars sind nicht durchgängig geöffnet. Finger weg vom SPA Massage Service. Das sind keine Profis. Die Verkäufer am Strand für Ausflüge, Bilderservice und Co sind nervig.
- Joseba (9/5): -
- Mohamed (10/5): Overall, it was a fantastic experience. - We had a really great stay at the hotel. My wife and I originally booked a duplex room, but we were pleasantly surprised with a free upgrade to a junior suite since it was our first experience with them – a very kind gesture that we truly appreciated.
We initially booked 6 nights, but honestly, once we experienced the comfort and the outstanding service, we decided to extend our stay for another 5 nights. That says a lot about how much we enjoyed it, and we will definitely come back again soon.
From the very first moment, the reception team welcomed us with warm smiles and a high level of professionalism, which made a great first impression.
The staff were all friendly and helpful. Special thanks to Chef Mahmoud Magly for the grill – amazing food – and Chef Fahmy. Also, a big thank you to Hakim from the restaurant service for his great attitude and professionalism.
The cleanliness was excellent, with housekeeping working around the clock and keeping everything spotless. Room service was also outstanding.
Everything was well organized and enjoyable: the beach service, the bar, and the restaurant were all excellent.
Overall, it was a fantastic experience.
- Mohamed (10/5): Overall, it was a fantastic experience. - We had a really great stay at the hotel. My wife and I originally booked a duplex room, but we were pleasantly surprised with a free upgrade to a junior suite since it was our first experience with them – a very kind gesture that we truly appreciated.
We initially booked 6 nights, but honestly, once we experienced the comfort and the outstanding service, we decided to extend our stay for another 5 nights. That says a lot about how much we enjoyed it, and we will definitely come back again soon.
From the very first moment, the reception team welcomed us with warm smiles and a high level of professionalism, which made a great first impression.
The staff were all friendly and helpful. Special thanks to Chef Mahmoud Magly for the grill – amazing food – and Chef Fahmy. Also, a big thank you to Hakim from the restaurant service for his great attitude and professionalism.
The cleanliness was excellent, with housekeeping working around the clock and keeping everything spotless. Room service was also outstanding.
Everything was well organized and enjoyable: the beach service, the bar, and the restaurant were all excellent.
Overall, it was a fantastic experience.
- Mohamed (8/5): -
- Ahmed (10/5): Excellent service - The staff never hesitate to go the extra mile for my comfort. Service is genuinely superior. Nothing
- Mohamed (8/5): -
- Khaled (8/5): - The stuff and the food The old rooms
Rome 1127
- Mohamed (7/5): -
- Mohamed (7/5): -
- Rosalba (10/5): -
- Waleed (9/5): Wonderful - Heated pool, food quality , hotel location, WiFi , staff, room service Night show
- Ahmed Ali Elgamal (8/5): -
- Osama (8/5): -
- Ahmed Fawzi Zein (10/5): - Food, staff, cleanliness The main pool is not heated
- Kerem (7/5): -
- Francesca (10/5): Soggiorno relax - Cibo e servizi ottimi Bagno un po’ vecchio
- Ahmed Fawzi Zein (10/5): - Food is perfect, staff are helpful and friendly, pool is clean Only small pool is heated while the large pool is not heated
- Mohamed (6/5): - الافطار ممتاز والبحر رائع
- Francesco Coscia (10/5): - Perfetto. Lo staff all'interno e sulla spiaggia è sempre stato a disposizione.
- Irina (6/5): - Everything is very old. It's definitely not a real 5 stars, though I kind of expected this taking into account its price. I had no water in my room the last day, and the issue was never solved.
- Gaelle (9/5): super -
- Maria (9/5): Stupendo - Spiaggia top anche se non c’era il pontile Nulla da segnalare
- valentina (10/5): -
- Laith (1/5): Terrible -
- Ibrahim (5/5): Leave your pet at home and go somewhere else ! - Disabled friendly , pet friendly , lovely clean beach 1. Toilettes in rooms are not ventilated with water leaks
2. Showers water pressure is very low and almost non functioning hot water in the rooms
3. Poor room cleaning provably because we havent met the guy to tip him
4.Staff unfriendly until you tip them a few euros then immediately service becomes acceptable
5.All inclusive drinks are poor quality , there is not even filter coffee at breakfast , only this machine cheap drink selections
6.Food is tasty , but repetitive, we stayed 2 weeks , last couple of days we couldn’t see the food anymore
7.We booked the all inclusive offer , and we were aked for extra charges for milk , ice coffee , fresh juice, any drinks after 11 pm.
8. We paid for 28 nights ( 14 nights in 2 chalets) and we were denied late check out at least in one room even the hotel was available for booking on booking.com , reception told us they are fully booked .
9. Animation team kept annoying our dog, if you travel with your pet, make sure u tell animation to stay away, the dog is not an entertainment object
10. Only one restaurant available in the all inclusive option , everything else is a sell up.
- Laila (10/5): - L'endroit
Le personnel au petit soin
La qualité des services
- Mahak (8/5): -
- Mark (1/5): -
- ALAIN (6/5): -
- Eva (8/5): Wunderbar und erholsam - Lage ist etwas außerhalb und wunderschön ruhig. Viele bunte Fische zu sehen und toller, sauberer Strand!
- pascale59 (10/5): Un 5 étoiles en bord de mer - Hôtel situé sur une très belle plage. Les bâtiments sont très agréables. Grande chambre avec magnifique vue sur mer.
Très bon buffet petit déjeuner. Repas chers pour l'egypte si vous ne prenez pas les repas inclus. Personnel Très sympa et toujours à l'écoute. Nous avons passé un très bon séjour Prix des repas
- ashraf (10/5): Exceptional Humanity and World Class Hospitality - I cannot thank the team at the Old Palace Hotel enough for their incredible support during a difficult situation. We had a group booking that was originally non-refundable. However, due to a severe family emergency involving a sudden hospitalization.
The management, Ms Sherihan the Reservation Manage is absolutely amazing!!!! Not only did she approve our stay dates to be shifted … but she also took the time to call us personally to offer her sympathies and ensure we had safe travels.
ALL hotel STAFF are exceptional always smiling, very positive, and incredibly helpful...We enjoyed a beautiful, relaxing experience with our families. very minor recommendation to ensure the showers in the rooms are well maintained, the three rooms faced little challenges with water intensity and temperature.
- Gaetano (7/5): -
- jpw (9/5): -
- Moataz (10/5): -
- Ahmed (10/5): -
- Radwa (8/5): -
- Mozart Florence (10/5): - Le personnel, Mohamed Anwar je le remercie pour tout les services demander et exécuter avec professionnalisme. La plage la chambre. Tout.... Rien merci beaucoup
- Ahmed (10/5): المكان بصوره عامه حلو سواء بحر، مطعم او غرف - المكان نظيف جدا، وفي اصرار من الاداره على المحافظه على نظافه المكان دائما.
البحر في اهتمام بيه والاكل مستواه جيد وفيه تنوع كبير
كل الشكر لمدير قسم الاغذيه الاستاذ اسماعيل
وطبعا الاستقبال استاذ محمد حكيم ومديره مؤمن
ولا انسى احمد عاصم واشكال الفوط الجميله اللي بيعملها على السرير مما يدخل السرور على الأولاد تم فصل مكيف الهواء علما ان الفندق مذكور انه مكيف
- andrew (7/5): - The staff are so welcoming
Hotel is clean and small with all the facilities needed Food variety
- Subhay (10/5): -
- Ahmed (10/5): -
- Renaud (10/5): Good Resort to relax - My husband and I spent 5 days in this Resort. Everything was perfect, we had a very nice time.
The hotel is very well tended, the staff is amazing and they are always looking for the customer to have a great time. Our room had good bedding and was spacious. There is good Wifi connection throughout the place. The food is excellent.
There is a spa at the lower level, the massages are good ( if you go, ask for Asmaa, she is the best).
The downside is their organization, it is chaotic.
I would come again. We had the all-inclusive bracelets, which gave us access to a variety of drinks (alcoholic and non alcoholic) the cocktails were not great, tried several and they just didn't do it for us. Suggestion, stick to the beer and maybe the white wine.
The night "soirees" were very basic and during the time we were there we didn't stay long.
- HATEM ELHADAD (9/5): - Everything was very good. staff, food, location and beach no thing
- Nikki (8/5): Lovely location fab service staff and rooms a little tired - The staff and how kind they are like family The way some reception staff are ignorant and don’t speak English and treat you needs to be amended their rudeness and stubbornness on the phone
- Heike (9/5): - Äußerst freundliches und hilfsbereites Personal, üppige Buffets - jedesmal eine Augenweide -, direkt am Strand, schönes Bauwerk mit hellen Zimmern, guter und zuverlässiger Taxianbieter (https://www.facebook.com/Tourist.trips.hurghada) Nichts!
- Filippo (10/5): -
- Azeeza (10/5): -
- Lan (10/5): - Thank you for the room upgrade to a chalet, which was very spacious and sunny. The breakfast was plentiful every day, the evening shows were great, the swimming pool with warm water, and there was a beautiful private beach with lounge chairs. There was also a Zumba activity on the beach in the afternoon. We would recommend this place to our friends. The perfume in the lobby is too strong.
- eisoliman (9/5): - Atmosphere, Staff , Food , Clean Entertainment not such good
- Vittorio (8/5): Posizione 🔝 - Posizione, cibo Poca animazione,
- stéfanie (10/5): -
- ashraf (10/5): -
- George (10/5): Best location, best value. - Very supportive stuff.
Very good variety of food and quality
Very good pool and beach Nothing
- KÖKSAL (10/5): Huzur içinde bir tatil geçirdik - Konumu, denizi, odaların durumu ve temizliği, çalışanların ilgisi çok iyiydi.
- Marija (8/5): - It was very clean and we had very nice view from our room. It was also comfortable. People on the reception are very kind.
People who serve inside are not so interested to help, to ask what we want to drink, to remove plates ...like in other resorts we visited in Hurghada. Location is good and beach is very nice. Food can be better. They have a heated pool. People who serve in the restaurant. I had a feeling that they would give their best only if I give to them tips 5-10 eur all the time. This is not ok. If you don't give extra money for their service they are not so interested to help with drinks.. Furniture is old.
- Valerio (10/5): -
- Rolf (9/5): Ein toller Urlaub, wir kommen bestimmt noch mal, Dankeschön - Es war ein toller Urlaub, das Personal war äußerst freundlich und man hat sich sehr wohl gefühlt! Selbst mit Hund war alles sehr unkompliziert, das nenne ich Urlaub Wir hatten ein Zimmer was noch nicht renoviert war, es gab ein paar Schönheitsfehler von Abnutzung, aber sonst gut.
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