Ersari Hotel
Location: Binbirdirek Mah. Dizdariye Yokusu Sok No 5 Sultanahmet, Istanbul, tr
Star Rating: 9.2 Stars
Property Type: Hotels
About this Property
Central Location near Historic Landmarks
Located just 400 metres from the Blue Mosque and a short 10-minute walk to the iconic Topkapi Palace, Ersari Hotel offers a prime location for exploring Istanbul's historic treasures.
Comfortable Accommodation with Stunning Views
Experience comfort in every corner with air-conditioned rooms featuring LCD TVs, minibars, and elegant furnishings. Upgrade to a deluxe room for a breathtaking terrace overlooking the sea and city.
Convenient Amenities and Services
Start your day with a delicious buffet breakfast in the charming courtyard. Benefit from 24/7 front desk assistance, airport shuttle service, and the option for room service during your stay.
Book now to indulge in a memorable stay at Ersari Hotel, just steps away from The Basilica Cistern and Hagia Sophia.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Terrace
- Family rooms
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Mobile app for room service
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Internet access
- Japanese garden
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Duplex (Entrance To The Garden )
1 Double Bed and 2 Twin Beds
Soundproofed room
Internet - Free WiFi
Food & Drink - 24-hour room service
Practical - Safe
Comfort - Air conditioning
Need to Know - No housekeeping
Smoking And Non-Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- Air conditioning
- Private bathroom
- Room service (24 hours)
- Free WiFi
- Smoking and Non-Smoking
- No housekeeping
-
Deluxe Room, Terrace, Sea View
1 Double Bed
Overlooking the sea
Internet - Free WiFi
Food & Drink - 24-hour room service
Practical - Safe
Comfort - Air conditioning
Need to Know - No housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Private bathroom
- Terrace
- Room service (24 hours)
- Free WiFi
- Smoking and Non-Smoking
- No housekeeping
-
Comfort Double Room, Terrace or Balcony, Sea View
1 Double Bed
Balcony with sea views
Internet - Free WiFi
Food & Drink - 24-hour room service
Practical - Safe
Comfort - Air conditioning
Need to Know - No housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Private bathroom
- Terrace
- Room service (24 hours)
- Free WiFi
- Smoking and Non-Smoking
- No housekeeping
-
Economy Basement Floor Double or Twin Room
Providing free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Adapter
-
Comfort Double Room with Balcony and Sea View
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Adapter
-
Double Room
Air-conditioned room with LCD TV. Complimentary hot or cold beverages are offered upon check-in and upon request.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Adapter
-
Duplex Apartment (4 Adults)
Air-conditioned room with LCD TV. Complimentary hot or cold beverages are offered upon check-in and upon request.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Adapter
-
Comfort Double Room with Terrace - Sea View
This room offers a terrace or a balcony overlooking the sea. Complimentary hot or cold beverages are offered upon check-in and upon request.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Adapter
-
Deluxe Honeymoon Room with Terrace - Sea View
This spacious room offers a large terrace overlooking the sea. Complimentary hot or cold beverages are offered upon check-in and upon request.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Adapter
-
Twin Room with Sea View
Complimentary hot or cold beverages are offered upon check-in and upon request.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Adapter
Guest Reviews
- Плотникова (6/5): -
- Marina (7/5): - La ubicación y que hubiera recepción 24 horas No limpiaron la habitación todos los días. De 5 noches solo limpiaron un día. Además, la habitación era muy pequeña.
- Cristina (10/5): -
- susana (8/5): Agradable - Excelente ubicación ; habitación cómoda y agradable . Excelente desayuno Poca limpieza a la habitación y falta de toallas adecuadas
- Alena (9/5): - Skvělá lokalita, blízko všech památek. Výborná snídaně. Čistý a útulný pokoj. Měli jsme zde krásný pobyt. Děkujeme
- Maria (10/5): Una estancia tranquila y muy agradable! - La calidad de las personas , la decoración de la habitación estilo turco, el desayuno muy gustoso y abundante, la ubicación perfecta para visitar los puntos históricos y la limpieza estuvo muy bien. El trasporte público muy asequible y la comida de restaurantes muy cerca. Alrededor de la ubicación del hotel se ve un poco de desorden en las calles, falta un poco de limpieza pero nada grave, una vez caminas 3 cuadras estás en el hipódromo que es espectacular!
- Mark (9/5): Ersari was quirky, lovely and well situated - stay for at least 4 days! - The romantic location so close to the key historic attractions of Sultanamet was ideal, providing you don't mind quaint narrow cobbled streets. There are also plenty of shops and cafes nearby (Evin Bakery is heaven!) The Grand Bazaar and Tram 1 to the other side of town are also within 10 minutes walk. We loved the views from our room of the busy Sea of Marmara! The staff were friendly and most helpful. We couldn't get the TV to work, but that was not a priority for us.
- Cattin (10/5): -
- Anna Della Patrona (8/5): -
- Joel (8/5): Emplacement parfait - L'emplacement idéal à proximité de marché de pratiquement tous les sites à voir tram très proche Chambre un peu petite
- Joel (8/5): - Emplacement parfait Chambre un peu petite
- Tiziano (10/5): Eccezionale - La struttura è semplice e carina, pulita, a circa 8 minuti a piedi da Sultanahmet e Grand Baazar, quindi comodissima. Ai piani di sopra si intravede pure il mare, anche se non da tutte le camere. La colazione è buona. Ma soprattutto, la gentilezza e disponibilità del personale va oltre ogni immaginazione. Lila in particolare è stata un angelo, ha fatto di tutto per accomodare le nostre richieste, anticipando l'orario di colazione per l'ultimo giorno, prestandoci una istanbul card per prendere i mezzi, e perfino regalandoci delle bustine di una tisana al tiglio che ci era molto piaciuta. Raccomandatissimo. Niente.
- Kanstantsin (10/5): - Усё выдатна! Вельмі чыста і акуратна, людзі ветлівыя і прыязныя. Сапраўды багатыя і смачныя сняданкі! З балкона раскошны від на Басфор. Пры гэтым даволі ціха і спакойна, улічваючы, што гэта самае сэрца горада. Дзякуй агромністы!
- Karla (9/5): Estambul una ciudad que siempre te da más ! - La ubicacion es ideal ! cerca de Mezquita Azul, Hagia Sofia y cerca del tren via ! hay restaurantes cerca, el vencindario es ideal para caminar, tambien hay lavanderia cerca y si quieres en el lobby te hacen el favor de realizar la gestion de lavado... siempre hay una persona atendiendo tus consultas. El desayuno una maravilla ! Todo estuvo genial !
- Tim (5/5): - Beliggenheden Hotellet var temlig slidt , og udsigten var en byggeplads
- Peter (9/5): Very simple and convenient. - Location in relation to Museums, Mosques, Bazaars and shops. All was satisfactory!
- robert (7/5): Ça pourrait être superbe avec des modifications minimales - La terrasse avec vue sur le Bosphore Le ménage aléatoire, le moteur de la clim de l’hôtel à 1metres de notre chambre mal l’isolée, les rideaux qui protègent mal de la lumière
- Hasani (8/5): - Frühstück
- Andrei (5/5): -
- Christine (9/5): - Gute Lage, super Frühstück
- Nejla (8/5): -
- Koliadynska (10/5): Quite place in the centre of Istanbul - Everything was beautiful but specially very good breakfasts and nice friendly staff. I felt during one week very comfortable in this hotel. Thank you very much 🤗
- Антонина (10/5): -
- Luigi (7/5): Soddisfacente ma pensavo meglio - Hotel pulito e in zona centrale La colazione e la tipologia di struttura
- Yarema (8/5): -
- Angi93 (8/5): - posizione centralissima, tutte le maggiori attrazioni raggiungibili in 10/15 min di camminata
letto molto comodo
vista mare
colazione sia dolce che salata puzza di frittura che arriva in camera quando cucinano per la colazione
spazio per consumare la colazione un po' angusto
culla per bambini non idonea
- Florina (10/5): -
- Serhii (9/5): -
- Tor (7/5): -
- Pieterjan (6/5): - De locatie en de kamer waren goed Het ontbijt was echt ondermaats
- Ксения (9/5): -
- Tatiana dran (7/5): - Πολύ καλή η τοποθεσία, τα περισσότερα αξιοθέατα σε απόσταση 10 - 20 λεπτά.
Ευγενικό προσωπικό πάντα έτοιμο να απαντήσει σε κάθε ερώτηση.
Ωραία παραδοσιακή διακόσμηση. Χρειάζεται ανακαίνιση!
Στην γύρο περιοχή γίνονται έργα και έχει φασαρία και όχι και τόσο ωραία θέα.
- Jutta (10/5): -
- Petra (10/5): -
- Alesandro.06 (8/5): - Красивый вид как на фото, хорошее месторасположение, удобная кровать, приятный персонал Завтрак одинаковый каждый день, голодные не будете,но к сожалению было все холодное, учитывая что отель маленький,проще было бы делать яичницу индивидуально,по запросу. Все остальное прекрасно. В номере для новобрачных будьте готовы ходить пешком по лестнице на 4 этаж)))) вид того стоит,но тяжело)))
- Maja (8/5): - The staff was friendly, room comfy, location close to the main attractions and a lot of restaurants around The breakfast was poor and the food seemed a bit stale
- Joji (9/5): -
- Jovel (10/5): Es la segunda vez que me hospedo acá y muy recomendado - Ubicación , servicio, desayuno No tener acceso propio a la puerta principal
- Sedláček (8/5): -
- Miroslav (8/5): Naprosto dostačující, čisté ubytování přímo v centru... - Skvělé poloha hotelu pro poznávání centra města. Z letiště celkem dlouhá a drahá cesta.
- Elena (9/5): - La ubicación,la comodidad de tener el desayuno y la tranquilidad
- Olga (7/5): -
- Özyurt (7/5): - Die Lage war gut. Dieb öffentlichen Verkehrsmitteln konnte man zu Fuß gut erreichen. In der Nähe waren auch Supermärkte.
Das zimmer im Erdgeschoss war klein aber das wussten wir auch. Badezimmer war renoviert und modern.
Frühstücken konnte man wirklich gut, es gab alles und wurde auch darauf geachtet, dass es fur alle reicht. Die Dusche war verstopft. Hat wahrscheinlich keiner beanstandet.
Weil ich muß zugeben das ich es auch vergesse habe zu melden.
- Serhii (9/5): -
- Adamantia (10/5): -
- Georgiana diana (9/5): -
- Raquel (9/5): -
- Ioana (9/5): -
- Mohammad (2/5): גרועה , לא שווה את הכסף - שום דבר מיקום , מרחק , נוחות , חדר מאוד קטן
- Geert (7/5): -
- Alejandra (10/5): -
- Patrizia (10/5): Grazioso albergo con vista sul Bosforo - Grazioso albergo, gestito da ragazzi giovani,educati e molto gentili.Attenti alle nostre esigenze e sempre pronti ad esaudire. La posizione è eccellente si può accedere anche a piedi ai principali siti importanti di una Istanbul affascinante.
Le camere sempre pulite,calde e con vista sul Bosforo. C'è anche la possibilità di fare colazione. Non c'è nulla che non mi è piaciuto,l'unica cosa che posso dire è che chi ha problemi di deambulazione non è adatto perché ci sono 2 piani di scale strette senza ascensore.
- zintis (9/5): -
- Onni (9/5): - Good breakfast, nice location.
- Farida (10/5): - 🫶🏾
- Shreya Venkatesh (8/5): -
- ELENA (8/5): -
- Carlo (8/5): -
- Ionut (10/5): Perfect for a short stay! - The room was clean and cozy, and I had an entire terrace to myself.
- Dorkinson (8/5): - Местоположение отличное, всё в шаговой доступности. Исторические места окружают отель со всех сторон. Персонал хороший. Завтраки аппетитные и сытные.
- Лариса (6/5): - Первый раз были в Стамбуле, выбор пал на данный отель,из за удачного расположения и наличие балкона,для нас это было важно, так как мы курящие.Отель сам маленький, расположен на подъёме, в пешей доступности от топкапы,ай София и других достопримечательностей.Персонал плохо говорит на русском, поэтому гугл переводчик вам в помощь Теперь что не понравилось, завтраки однообразные ,на 5 день надоело есть все одно и тоже,выходили просто выпить чай.Далее номер не убирался,уборщица заходила заправлять только постель,полотенца не всегда менялись,иногда приходилось брать самой,вообщем что могу сказать за такую цену ,которую выставляет отель,можно было и поднапречься, да ещё один момент ,мы старались завтракать на открытой терассе, хотелось на свежем воздухе, так вот если ночью был дождь,то столы и стулья не вытерались,приходилось самой это делать,как то так.
- Maryna (10/5): - Location is great,museums and mosques are nearby,seafront is not far.
- Юрий Русинов (9/5): -
- Кирил (10/5): - Всичко
- Elena Evgrafova (7/5): -
- Syed Zakaria (10/5): - Good hospitality
- Giusy (8/5): Posizione eccellente - Siamo stati accolti in piena notte, grazie per la disponibilità. La struttura si trova in ottima posizione.
- Palina (10/5): Прекрасный, уютный, аккуратный и красивый отель в самом центре Стамбула, в котором работают замечательные люди. Спасибо - Прекрасный отель с отличным расположением, рядом основные достопримечательности. Просто замечательные впечатления от отеля, очень приветливый персонал, стильные и уютные номера, всё чистое и аккуратное. Номер на 4 этаже с огромной террасой и потрясающим видом! Отель такой атмосферный и уютный, что находится там было одно удовольствие. Спасибо большое за такие приятные впечатления, обязательно осталась бы там еще раз. И огромное спасибо за такой прекрасный подарок, он замечательный, остались самые приятные эмоции и впечатления!
- Pol Puig (7/5): -
- Violetta (6/5): - Die Lage war perfekt. Altes,ungepflegt Gebäude und Zimmer.
- Mamudou (10/5): Excellent - Had an amazing stay at this hotel, they treated me very well and overall i had a great time god bless them!!!
- Patrice (8/5): -
- Parsa (2/5): Very Disappointing Stay – Not Recommended - Nothing The rooms were extremely small, old, and poorly maintained. The floor was very dirty, and walking into the room was honestly the worst moment of my entire trip. Our room didn’t have any view at all, even though the photos online showed sea-view rooms, which was very misleading.
There was no daily housekeeping unless you specifically asked for it, and even then, they never changed the bed sheets during my whole stay.
The breakfast was very basic and always cold because nothing was kept warm — there were no warmers at all.
Reaching the hotel was also difficult, as you had to walk up a very steep hill, which made getting there quite exhausting.
All of these issues made me leave the hotel one day earlier, and they still refused to refund me for the extra night. I definitely do not recommend this place. It’s overpriced, offers almost no service, and only cares about taking your money.
- Nikita (10/5): - Close to all the sights of the city, quiet and peaceful place, clean, delicious breakfast. The money for the sale was deducted twice. No one at the hotel wanted to deal with it.
- Justin (8/5): great place and cute - place was great we were there for 24hr layover and it was def worth it n/a
- Nancy Graciela (10/5): - Excelente todo el hotel, el personal está en todos los detalles Es la segunda vez que vamos a Estambul y al Ersari hotel súper recomendable,
- Yvonne (8/5): -
- Josef (7/5): -
- Alessia (9/5): -
- Giuliana (8/5): -
- Jan (6/5): -
- Milana (10/5): - I really enjoyed staying here. Very clean hotel, good view, great design.
Really delicious breakfast with a lot of various of food.
I loved that. I'd differently recommend it if you're looking for good service at a good price!
Все было замечательно. Очень чистый отель, хороший вид из окна, отличный дизайн.
Очень вкусный завтрак с выбором различной еды. Мне очень понравилось. Я бы рекомендовала это место, если вы ищете хороший сервис по хорошей цене!
- Andrius Lithuanian (9/5): -
- Andi (8/5): - Nagyon jó elhelyezkedés, közel a làtnivalókhoz és a villamoshoz, nagyon jó reggeli 4 nap alatt egyszer sem volt takarítás, még a szemetet sem vitték ki, a fürdőben a zuhanykabin penészes sarkait szilóval próbálták nagyon igénytelenül eltüntetni, a fotókon ez nem látszik, ahogy az sem, hogy a közvetlen szomszédos két ház szemben vagy romos vagy épp felújítás alatt van
.
- Alena (7/5): -
- Lazar (10/5): - Location, view, stuff
- Monica (7/5): -
- Monica (6/5): - Struttura buona, ma tutto il resto da rivedere, devono fare esperienza turistica per saper accogliere al meglio i clienti. Ci vuole tempo.....
- Olena (10/5): -
- VITALY (9/5): -
- Christelle (8/5): Bon emplacement de l’hôtel, la gentillesse du personnel et le petit déjeuner copieux - La gentillesse du personnel Chambre exiguë à notre goût
- Anna Płoch (8/5): - lokalizacja śniadania mogły by być serwowane wcześniej
- Pavel (10/5): - Уютное место. Улица не шумная. Отличные завтраки. Тесновато для 4 человек
- Ревяко (5/5): There are some things that could be improved in the hotel - Excellent location, close to all major attractions and public transport stops. Our room has a beautiful view of the Bosphorus. The breakfast was ordinary and not very varied. The big drawback was that it was not always hot, and there was no way to heat it up in the microwave. There is a construction site near the hotel, and it is not always convenient to open the balcony, as it becomes very noisy and the builders look into the room.
There were problems with changing the bed linen and towels: a small duvet cover was placed on a large blanket, which was very uncomfortable to sleep under, and there were no small towels available. They ran out of clean towels, and we had to wait until the next day to get more.
It would also be a good idea to clean under the bed from time to time and dust the table and top of the wardrobe.
- Koen (9/5): -
- DANIELA (10/5): - El personal muy amable. Limpio. El desayuno variado.
Misa nos ayudó en todo lo que le preguntábamos. Un amor de chica.
- Staiff (8/5): Lo recomiendo para personas que viajan solas. - El hotel es hermoso y pintoresco, está perfectamente ubicado y el personal de atención fue muy amable. La habitación tenía un buen tamaño para una persona que viaja sola. El desayuno fue muy bueno. La limpieza está muy bien aunque las instalaciones están algo descuidadas.
- Trish (8/5): -
- Tanja (7/5): Für einen Städtetripp kurze Tage i.O. - Tolle, zentrale Lage, guter Ausgangspunkt in Sultanahmed zur blauen Moschee, Hagia Sophia und Bus und Bahn, freundliches sehr zurückhaltendes Personal, guter Transfer mit hauseigener Taxivermittlung zum Flughafen. Zimmer geräumig und ruhig(im Moment Baustelle vor dem Fenster)
2.Stock ist kein Meerblick verfügbar, obwohl man ihn bezahlt. Arbeitseinstellung einiger Mitarbeiter. Alle sind wirklich sehr höflich und immer freundlich. Das vorweg. Allerdings ist bei der Arbeitsmoral sehr viel Luft nach oben. Beim Frühstück keiner da, oder schlafend am Tisch. Tee und Margarine nicht aufgefüllt, Tische nicht abgeräumt, stattdessen macht man neben der Rezeption ewig Haare mit dem Lockenstab.
Wir hatten zwei Zimmer gebucht und leider war das Bad in einem Zimmer absolut nicht akzeptabel. Schimmlige Fugen, das Wasser drückte samt Dreck in die Duschtasse. Ansonsten war es sauber, aber außer das Handtuch gewechselt wurde 4 Nächte gar nichts gemacht. Der Spiegel war von Anfang an verspritzt. Das andere Zimmer war dagegen sauber aber der bezahlte Meerblick war ein Blick auf eine Baustelle und Palme und man sah kein Meer.
Schade, da das Hotel eine tolle Lage hat und das Personal gute Ansätze hat aber man sollte da dringend nachbessern.
- Luc-André Mercier (8/5): -
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