Sergah Hotel

Location: Cankiri Cad. No:48 Ulus Ankara, Ankara, tr

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Baby safety gates
• Emergency cord in bathroom
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Games
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Garage
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Single Room

  1 Double Bed OR 1 Twin Bed

  323-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 17-inch TV with satellite channels

  Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water

  Sleep - A pillow menu and bed sheets

  Bathroom - Private bathroom, bathtub, slippers, and a hair dryer

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair-width doorways

  Smoking And Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Pillow menu
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Bathroom grab bars
  • Bathroom emergency pull cord
  • Wheelchair-width doorways

• Suite

  Spacious suite with a living room.

  Max Occupancy: 4 (2 Adults)

  • Minibar
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Adapted bath
  • Emergency cord in bathroom
  • Shower chair
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Triple Room

  Air-conditioned room with a satellite TV and private bathroom.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Double Or Twin Room

  Air-conditioned room with a satellite TV and private bathroom.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Verified traveler (2/5): - Asla otelde kalamadık zaten, gerçekten anlatılamayacak kadar eski, pis ve kokudan odaya girilmeyecek durumda. Asla ama asla uygulamadaki fotoğraflarla alakası yok. Otelin hemen yanında pavyon tarzı işyerleri var aileye uygun değil. Bırakın dört yıldızı apart bile sayılmamalı burası
• Verified traveler (4/5): Vasat - Küveti doldurmak istedim fakat alt kata akıttığı için odalardan küvet tıpalarını topladıklarını ve doldurulamayacağını söylediler. Banyoda maalesef kıllar vardı, düzgün temizlenmemişti. Televizyon yayını çalışmıyordu, ikinci gün odamıza haber vermeden izinsiz girip düzeltilmiş, gelince fark ettik. Yatak rahattı. Kahvaltı güzeldi. Çalışanlar kibar ve yardımcıydı. Bölge olarak Ankara’nın pek güzel bir muhiti değil, benzer fiyatlara daha güzel muhitlerde konaklanabilirdi. Bir daha tercih etmeyi düşünmüyorum.
• Anthony (10/5): It was very nice would stay there again - The location was good a good breakfast
• Mohammed (2/5): Not comfortable, the price is much higher than the value - Nothing Every thing is old and frayed, the room smells. The window doesn’t open.
• Ismail (10/5): Yeterli - Kahvaltısı yeterli, konum olarak her yere yakın. Oda yeteri kadar büyüktü. Bir daha ki Ankara konaklamam da tercihim olacak.
• Ismail (10/5): - Temiz merkezi konumda ekonomik.
• Goksel (1/5): Bad - Bad air condition bed smells bad..
• Anwar (10/5): Exceptional -
• Betim (7/5): Good -
• Mohammad (4/5): - I requisted two rooms with double bed each,, we get twin beds rooms. Cleanleness was less than accepted. Breakfadt was poor
• yunus (8/5): - great value and great staff !
• Edith (4/5): - Outdated, dirty bath, poor wifi signal, poor English, poor customer service. unclean bathroom. Suite was not a suite. It was a regular room.
• Hasan (2/5): - The bildings is ver old and the heating is very very poor
• Verified traveler (6/5): Okay for a night - Hotel is clean but well-worn and outdated. There were cigarette burns on the furniture and rug despite our room being non-smoking. This hotel is located near the market and historical attractions, so it is walkable. Staff were very helpful—we changed rooms to get a bigger bed. Room was sizable as was the bathroom. Wi-fi was spotty where our room was located but did work. This hotel would be really nice after a remodel. I could see its faded beauty.
• sevilay (10/5): teşekür - Özellikle Gökhan Beye çok teşekkür ederim. Gönül rahatlığı ile tercih edilebilecek bir otel
• CIHAN (10/5): Rahat ve Konforlu - temiz,rahat ve kahvaltısı yeterli idi.
• Verified traveler (8/5): - everything it is good and clean and comfortable smell nice
• GÜNER (8/5): TAVSİYE EDERİZ. .. - TERCİHİMİZ MERKEZİ YERDE OLMASI .GENEL OLARAK DA MEMNUN KALDIK.
• FEZA (10/5): Ankara'daki Evim - Ankara'da tereddüt etmeden tercih edilebilecek gūleryūzlū personeli kaliteli hizmet anlayışı ile her zaman gidilebilecek bir otel. Otelin merkezi konumu nedeni ile her yere rahatça ulaşabiliyorsunuz. En hoşuma giden tarafı kapalı garajinin olmasıydı.
• Mahdi (10/5): - Clean,quiet,welcome stuff, 3 minutes walking to city downtown,amazing breakfast,lot of high restaurant or public restaurant .
• sulastergiosm (6/5): NICE HOTEL! - Very clean and comfortable room, had 2 beds ( one double, one single). Clean towels and good soaps and shampoos. Breakfast was very good and the staff very helpful, close to many perfect restaurants, nice cafe places.
• Jeremy (10/5): Family visit - Most helpful and even opened Restaurant our of hours to enable me to feed my family
• Verified traveler (2/5): - Jag rekommenderar till Expedia ska sluta samarbete och sälja till kunder.
• 837parnk (6/5): Clean, and convenient - This hotel locate in Ankara city, the capital city of Turkey, near main road, a lot of traffic horns if you stay in front room, Small sized hotel with 7 floors, a little bit old, but clean and convenient, Bathroom is ok, hot water is good, stable, No mini bar in the room No drinking water inside, you have to buy outside
• Fouregas (8/5): It's convenient enough for one night stay - Within minutes of walk to reach the Ulus Ataturk Heykeli statue and all the surrounding streets are lively. Lots of shops and many excellent nuts/dried fruit stores. Capital city of Turkey, I'm sure there's much more to explore. Hotel itself is fairly basic but Turkish hospitality even with language barrier. Breakfast and dinner buffets served basic needs. Bed was fairly comfy.
• Verified traveler (10/5): - Super goed Hotel, lekker centraal alles in de omgeving.
• Emir Cihan (10/5): - Otel eski bir otel ancak hizmeti gayet iyi. Memnun kalmamda en büyük sebep hizmet oldu. Kahvaltı çok lüks değil ama bence gayet yeterli.
• nour2010 (6/5): 2-day stay - I stayed in this hotel for two separate days. The hotel is not bad and its location is good but the problem is in the slow elevators and the bad air conditioning. The breakfast is good, but when some items are finished nothing new is added.
• samaranda (6/5): Nothing special - Its middle class hotel with large clean rooms. Food is poor but still not so bad. U can find everything you want to stay one night but i can't recommend it for more. Not my best choice. U won't go there again
• Mehmet (6/5): - Vasat
• Selcuk (10/5): Super - Super
• Verified traveler (10/5): beğendim - temiz odalar ve güler yüzlü personel Ankara'daki kalacağım yer bundan sonra sergah hotel
• Wes (4/5): Shower stall awful. Smell of smoke everywhere - Welcoming staff however room left much to be desired. Tiny TV with limited English channels. Remote did not work . A/C did not work and was noisy. Shower was a disaster with enamel scoured off. Smell of cigarette smoke on everywhere and seemed to come through venting. Good Turkish breakfast.
• Coskun (4/5): keine 4 Sterne - es ist ein sehr in die Jahre gekommenes Hotel.. die Lage ist absolut katastrophal.. Es ist eher ein 2 Sterne Hotel
• Verified traveler (10/5): Easy access to city , highly recommended - Clean hotel, friendly staff, definitely will come back
• WEN PING (8/5): - This hotel is old but clean. The internet signal is acceptable for receiving emails.
• khaled (6/5): تكييف معطل - فندق لا يستحق التكرار بزياره والتكييف كان معطل
• 383michelp (4/5): old, not quiet, not very clean - this hotel need to be modernize, this hotel was the worst of all other hotels of our Turkey tour circuit we did, claim bar on roof, no bar in fact, room not very clean and old deco style, not good breakfast, we didn't choice that hotel, it was part of our circuit,
• Verified traveler (8/5): - The hotel was in decent shape and the rooms were clean. The staff was very helpful during my stay. The neighborhood can get a bit sketch at night.
• stigos (4/5): A taste of the eighties... - This hotel is rather run-down, and has clearly not been renovated since the eighties. It is situated in a rather dodgy neighbourhood, which you will experience if you walk a 100 m in any direction from the hotel. Rooms are fairly ok / clean. Breakfast is awful, with undrinkable coffee and juice, and not much to choose from when it comes to foodThere's a bar and an unfurnished terrace (with a nice view over Ankara) on the top floor, but to get any service there you had to call the reception. Choose to stay elsewhere if you're going to Ankara!
• Verified traveler (6/5): Altes, abgewohntes Hotel an lauter Hauptstraße - Das Personal war freundlich und hilfsbereit, das Zimmer für 4 Personen (inclusive Kinder) ausreichend. Jedoch war das Mobiliar abgewohnt, einige Sachen schon kaputt. Störend war der Straßenlärm. Fenster ließen sich nicht öffnen. Das Frühstück war schlecht.
• Grzegorz_Dymon (8/5): Nice hotel but loudly rooms - I stay 2 nights there. Generaly hotel has good and friendly stuff. Problem is - only one device can use WiFi (because of log in after your passport and birthday). Breakfast are very delicious, big restaurant but windows don't have good windows blinds and rooms are not silent. Shower is terrible but good thing is - there are bathtubes :D
• MAria Isabel (10/5): Buen hotel - Buen hotel para el precio. Buena atención a pesar de las dificultades del idioma.
• ALEXANDR (10/5): Хороший отель по демократичным ценам - Отдыхали с семьей в Турции. Останавливались переночевать в этом отеле с 27 по 28 сентября 2014 года. Отель понравился. Тихий район, чистые номера, приветливый персонал. зарегистрировали и засели в отели в течении 15 минут. Отель удачно расположен в центре города. Рекомендую его всем.
• x (2/5): - hic yorum yapmayi sevmem ama yapmak mecburiyetinde hissediyorum kendimi,otelde 4 gun kalmak icin kiralamistim ama kardesimin evinin Ankarada olmasi nedeniyle sadece bir gece kaldim ama gunduzleri 2 3 saat kullandim oteli,ilk vardigim gun ve ertesi gunu kahvaltisina katildim ,mini bardan da 2 sise su ,4 sise sade soda ve iki bardak nest kaffe ictim benden tam 72 tl para aldilar meger kahvalti parasida odiyecekmisim orada calisan bayan benden aldi parayi keske ictiklerin icin 72 lira aliyorum desydi hic uzulmezdim kahvalti icinde odiyeceksin deyince cok kirgin bir sekilde ayrildim otelden cok uzgunum.sikayet icin degil bu yazdiklarim bilgilenmeniz icin yazdim
• Giocarad (4/5): A bad hotel, but clean - The hotel is only acceptable for one night. The area is far from the center, and appearing a little bit unsafe. Rooms are small, but honestly clean. Elevators are unusable, you can wait tens of minutes waiting with your bags to go up to your floor. Internet is poor but, despite they say you have to pay for it in the rooms, it works freely. Service personnel do not speak English, and sometimes they are not so nice with Customers. I cannot comment price as it was included in the tour. Restaurant is on average, nothing particularly good or bad. Hotel to be avoided, or keep it just for one night.
• Thi (10/5): Nice hotel - Nice room in downtown. Perfect breakfast.
• Dr. Marc Gahary (4/5): Very poor - First day they change price of reservation for the room from €47.00 to €75.there is no king size bed in this hotel at all .they shot of air condition and in 9 sweetie days never fix thet or offer any discount . They charge €2.00 for small battle of drinking water.and about €3.00 for hot water. No coffee or tee making is supplied in the room. Very bad experience for us , no ones speck english in this hotel
• Ehab (10/5): nice hotel at nice city - I like this hotel, the staff ere helpful
• Verified traveler (2/5): Schlechtes Hotel in Rotlichtviertel - Die Ausstattung hätte längst abgeschrieben sein müssen. Die Lage ist unmöglich, da das Hotel ausschließlich von Nachtclubs (wohl auch Bordellen) umgeben ist, die es zumindest einem Alleinreisenden unmöglich machen, in der Nachbarschaft essen zu gehen etc. Die Angestellten des Hotels sind unfreundlich bis penetrant unhöflich.
• Salih (6/5): Rahatlık için herşey dünüşülmüş - Misafirlerin rahatlığı için herşey düşünülmüş, odalarda dikiş iğnesi, duş bonesi gibi hoş şeyler bile var. Ancak, kahvaltısı çok sıradandı. Ekmeği kendimizin kesiyor olması insanı ekmek yemekten bile soğutuyor. Temizliği mükemmel, şehrin kalbinde bir otel yine de. Ben konaklamadan çok memnun kaldım. Teşekkürler.
• travelaholic-1313 (2/5): Old and noisy - One of the worst hotels i have had to stay in during my 10 days trip in turkey. Local 4 stars hotel.  First the wifi is no longer free. Pay 10 tl for wifi that is slow.  Old room that faces the street. You are caught between 2 evils. Open the window for cool air and you are greeted by noise. Keep the window closed and the room is too hot.  I also had a Weird shower area, where it sort of had 2 steps tub. Like you can sit and shower.  Furniture is so old it should be replaced! Hotel looks like falling apart. Lift is slow to the max as well. Not recommended. 
• cemal şen (2/5): - bir daha gitmem çünkü sizleride yanlış bilgilendiriyorlar hiçmi 4 yıldız otel görmedik sauna bile eleman nedeniyle çalışmıyor başka ne söyleyeyim sabah kahvaltısı ev kahvaltısından farkı yok.
• Verified traveler (6/5): un hôtel da 2 stelle - allora prima di tutto, per attaccare il telefonino in carica non avevo presa vicino al mio letto e dovevo attaccare difronte a me dove c'e tv, ogni volta suonava telefonino dovevo alzare e di nuovo tornare al letto per riposare. seconda cosa, in bagno avevano la vasca per senza il tappo per riempire la vasca e non si trovava neanche. terza, il filo in caso di emergenza da tirare era e talmente alta, per un bambino di 10,15 anni e impossibile arrivargli. poi generalmente dovrebbe essere una cosa internazionale dove fai toilette e un posto anche per pulire (come fanno in italia) gli zero.
• ARZU (8/5): GÜLER YÜZLÜ HİZMET VE HIZLI ÇÖZÜM - HEM ÇALIŞANLARI HEM HİZMETİ HEMDE TEPE YÖNETİMİ İLE ÇOK İLGİLİ OLDUKLARININ VEDE HİZMET AÇISINDAN MEMNUN KALDIĞIMIN ALTINI ÇİZMEK İSTERİM.İLK İŞ SEYAHATİMDE TEKRAR SERGAH OTELİ TERCİH EDECEĞİM KONUSUNDA TEREDDÜT ETMEYECEĞİM.
• Verified traveler (4/5): - Sitenizde Olağanüstü diye puanladığı için tercihte bulunmuştum. hiç memnun kalmadım. bu değerlendrime tamamen yanlış. 1- banyo havluları eksik. unutulmuş değil tasarruf ediyorlar. 2- en kötüsü kahvaltı. 2 yıldızlı otel kahvaltısı ile aynı. bir çok 4 yıldızlı otelde kaldım ilk defa böyle kötü bir kahvaltı gördüm. hem çeşit az, hem ürün kalitesi düşük.
• K_Kostov (8/5): Very good for short stay - Good location in central Ankara. Nice place both for business travelers and for tourists. There is free parking. Rooms are large enought and clean. Tipical city hotel. Noisily in the morning. Good value for money - 60eur for dbl room with breakfast.
• ekrem arslan (10/5): - çok kısa kalmış olmama rağmen gayet iyiydi özellikle sabah kahvaltısı bir hayli zengin mönüydü
• Ben (8/5): Good hotel!! - It is a very nice hotel for the price I paid. The staff were helpful and the location is fantastic.
• André (10/5): Great hotel in Ankara's center - in the very Ankara's center. Helpfull staff, nice big bedrooms with free wi fi. small fridge, a little tub, everything you need. Nice breakfast, self service. Free parking, very useful for our rented car. the hotel is big, clean and confortable.
• bvh42 (2/5): Smells bad - I'm not a picky traveler. I stay in hostels and like camping. But this place is not good. Rooms smell either of stale cigarette smoke or air freshener so thick it makes you choke. Other reviews mention good features, and they are not wrong -- but the good aspects are totally undermined by the bad smell.
• hkg2009hkg (6/5): Dodgy Neighbourhood, Renovated Hotel - The hotel has been renovated but the bathroom still looks aged. The room is generally clean. Try to get a room facing away from the street as it gets quite noisy late into the night and the A/C is very weak so you will likely need to open the window for some fresh air. They couldn't get the Wifi to work for us, but I only stayed for 1 night so it wasn't a big deal. The neighbourhood is a bit dodgy with some interesting characters, so don't venture out late at night.
• Mechan (8/5): Nice Place at the Heart of Ankara - The hotel is very nice and modern. Rooms are wide and furnitures are new. Bathroom was clean. The TV and breakfast was good. The location is good also but it is not very secure to go out at night because it is in Ulus.
• ggabi (2/5): Better sleep on the street - Old building, old and dirty furniture, VERY unpolite and unprofessional staff. Breakfast is less than average. Officialy rated as a four star, rack rate is 220USD for a double, 10USD/pax for breakfast. Beware!

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