Graaf Hotel

Location: Hasanoglu Street 15, Baku, az

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Nightclub
• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Sauna
• Massage services
• Packed lunches
• Currency exchange
• Chapel/shrine
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Coffee Shop on site
• Fruits
• Steam room
• Beauty Services
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Broadcast Live sport events
• ATM/banking
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Secured parking
• Health or beauty spa nearby
• Charcoal grill
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Double Room

  Air-conditioned room with a mini-bar and a flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Double Room

  Air-conditioned room with a flat-screen TV and a mini-bar. This room features extra space and a king-size bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Twin Room

  Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Junior Suite

  Air-conditioned suite with a mini-bar and a SmartTV This Junior suite features a seating area.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Additional bathroom
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Junior Suite, 1 Queen Bed, Smoking, City View

  1 Queen Bed

  Overlooking the city

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Wheelchair accessible

  Need to Know - Bed sheets not available

  Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • High-speed internet access
  • Free WiFi
  • Free cribs/infant beds
  • Smoking
  • Bed sheets not available

Guest Reviews

• niyazi (10/5): -
• paravar (1/5): -
• Ayaz (10/5): Good - Good valuable hotel
• AYÇA ŞEBNEM (9/5): -
• Ömür Rafet (7/5): - Aşırı sıcaktı geceleri rahat uyuyamadım
• Habib (10/5): -
• Jigme (3/5): needs to be cleaned and aired out properly. - breakfast and the location was great. the room smelled of smoke and it was definitely used for smoking.
• YASHAR (8/5): - Location was appropriate and staff was cooperative and friendly There was no any discomfort
• Artem (4/5): - Под отелем проходит метро каждые 2 минуты. Спать нереально на 3 этаже. В номере жарко
• Amparo (9/5): -
• Mustafa (6/5): -
• Onur (10/5): -
• Sezer (7/5): -
• Tatjana (8/5): -
• Jakob (10/5): - In der Nähe von Tofiq Bahramov Stadion
• Mustafa (8/5): Kahvaltı dışında herşeyden memnunum - Odalar rahat temiz oda büyüklüğü yeterli Kahvaltı yetersiz ve kalitesiz
• CANER (10/5): - HER ŞEY İÇİN TEŞEKKÜR EDERİM.
• saeed (10/5): -
• nabilah (8/5): - The furniture The curtain was covering the sunshine
• Ben (8/5): Nice, clean hotel situated between the centre of Baku and the Caspian Sea - There was a wide variety of choice at breakfast and the food was excellent. The gym facilities were also good and the hotel has a sauna too. The staff, especially the maids, do a fantastic job and they were very helpful. The room smelt a little smoky.
• Mehmet (7/5): Good -
• Ilkin (9/5): Superb - I had a wonderful holiday with top-notch hotel services. The breakfast was delightful, and the staff were warm and accommodating, especially Elton and Musa, who demonstrated outstanding hospitality throughout my stay.
• Haitham (10/5): Exceptional -
• Haitham (10/5): Exceptional -
• Sethi (10/5): Exceptional -
• Penelope (8/5): Very good -
• Yoke (9/5): Superb -
• Charlene (8/5): Very good - Cigarette smell in room
• Diego (8/5): Very good - It is in a good location for conferences.
• Ali (7/5): Good -
• Ilkin (10/5): Exceptional -
• Verified traveler (6/5): Metroline noise - Nice and friendly customer service, organized early check-in and breakfast on first day. Average azeri breakfast, food items not very efficiently replenished when things are consumed. Be aware the hotel is build on top of metroline causing noisy vibration and noise in the rooms late at night/early morning. Secondly, blind curtains are 60 cm too narrow in the window leaving daylight in the room early morning. Not a place for light sleeper.
• Famil (9/5): Superb -
• Paul (8/5): - Basic hotel, cheap n cheer . Max 3 star
• Paul (2/5): Breakfast farce - No breakfast available at 730am. I paid extra for breakfast. I want a refund
• Mohamed (7/5): Good -
• Olcum (6/5): Pleasant -
• Ozgur (9/5): Superb -
• Servane (8/5): Very good -
• Asiljon (7/5): Good -
• Ryan (6/5): - It was okay. Except when they say they clean your room, they just flip the dirty mess around, so you can’t see it.
• Selim (7/5): Good - comfortable bed, clean, helpful staff breakfast was late for a city hotel. also hot breakfast is served later than starting of breakfast time. 7:30 is late for start. I was at restaurant at 7:45. there was no egg
• Megan (10/5): - Really nice hotel, quality room, very friendly and helpful staff. Will stay again next time in Baku.
• Tamar (10/5): Exceptional -
• Kamil (8/5): Very good -
• Ömerül (6/5): Pleasant - metro vibration and Voice
• Radosław (1/5): Dont make my mistake, dont stop here - Hotel rooms are looking good on the 1st sight But in reality rooms were dirty, stinking like ashtray. Breakfast was very low quality. And the worst. Hotel is build over metro line and it is not isolated well somehow. So every time train was passing you hear and feal like is is going through your room.
• Kamil (8/5): Very good -
• Elnur (10/5): Exceptional - Rooms windows cannot be opened
• Naji (8/5): Very good -
• Mustafa (10/5): Temiz ve kullanışlı - Çok misfirperver bir ekibi var. Tesisi temiz ve kullanışlı.
• Gökhan (10/5): Exceptional -
• Gökhan (8/5): Very good -
• Abdulrahman (8/5): enjoyable stay. - nice hotel with good staff metro noise
• Onur (10/5): - Haydar Aliyev merkezinin dibinde, çok konforlu ve çok temiz bir otel. Merkezi olduğundan her yere ulaşım çok kolay.
• Onur (8/5): - Temiz, güzel rahat bir konaklamaydı. Gönül rahatlığı ile kalabilirsiniz
• KORAY (10/5): - Nice hotel, kind staff, worth for your money
• Verified traveler (8/5): - Many things were great at the facility. only comment I have bit negative: Air Conditioning was not working. Weather was warm, we were getting only hot air supply, the room inside was too warm to sleep/comfort. We were advised Hotel is still in winter setting, so air cooling was not possible
• ORHAN (6/5): - Otelin altından metro geçiyor inanılmaz gürültülü
• Sebastiaan (8/5): - Great hotel and very kind staff. Had a really Nice stay at Divan
• Verified traveler (8/5): Average stay - Except the noise of the subway crossing, all are fine for a value for money accommodation.
• Verified traveler (8/5): Hyvä hotelli vähän kaukana nähtävyyksistä - Hyvå hotelli vähän kaukana rantabulevardista ja vanhasta kaupungista. Taksi ei tosin maltaita maksa ja manattejakin vain muutaman - kävelyetäisyydellä sijaitsevalla metrolla pääsee noin 15 sentillä, paikalliset lataavat avuliaasti matkan omalla kortillaan. Aamiainen ei erityinen ollut, hieronta ja höyrysauna sen sijaan erinomaisia. Jossakin arvostelussa valitettiin englanninkielisten kanavien puutetta, mutta kyllä sieltä sentään BBC World löytyi. Edullinen lentokenttäkuljetus 15 AZN hotellin puolesta.
• Yusuf (10/5): - Mukemmmel
• abdullah (10/5): Tavsiye ederim . - Bakü'de otel arıyorsanız kesinlikle bu otel de kalmalısınız.
• Osman Tansu (6/5): ŞİKAYET!!! - Altından metro geçiyor. Bu arada faturamı alamadım, hotel.com dan 2 hafta içinde kesilecekmiş. Ne o otelde bir daha kalmayı ne de sizinle bir daha çalışmayı DÜŞÜNMÜYORUM!!!
• Al (8/5): Nice place with friendly staff - Worked on p project from here and enjoyed the good size room and breakfast . Might wanna upgrade thre coffee !
• Jan (8/5): Comfortable Hotel - Large comfortable rooms and very clean. Overall a good hotel. About 15 mins taxi ride from the centre or the city.
• Aziz (10/5): Pretty good - Bathroom was not clean
• Muhammet (8/5): başarılı - Otelin hizmet kalitesinde bir sıkıntı yok fakat otelin tam altından metro geçiyor o yüzden 5 dakika da bir otel bildiğiniz titriyor. ses duymam derseniz sıkıntı yok veya 5 katı tercih edin derim.
• Alexandr (10/5): - Very warm and friendly staff. Great service and good location. Strongly recommended. .
• Claudio (8/5): Hotel ok, but tax bill less than my expense. - My stay at Hotel Divan has been perfect, the only negative note is that I did not have the full amount of money paid in receipt because, the receptionist said, I booked through Hotels.com, so for € 59.00 that I have Paid at Hotel.com, Divan Hotel has billed me 45.00 € that they received by Hotels.com. My was a work travel and the hotel was refunded to me by the company but in this way, I lost 14:00 euros. I do not think it is right. Never happened before, but if this is the rule, in my future business travels I will no longer use Hotels.com.
• Ivo (8/5): Excelent service - We got early booking about 9:00am without previeous demand.
• ilknur (10/5): - Haydar Aliyev Kültür Merkezi'ne yürüyerek çok yakın. İçeri Sehiri gezmek isteyenlerin taksiye binmesi lazim. Taksi ile sehir merkezine yaklasik 10 dk. Taksiyi otelden cagirtirsaniz daha ucuza gelir. Yoksa turistlerden fazla para isteniyor.
• Ramiz (8/5): Otherwise, friendly and warm staff, clean hotel. - I have had previous Divan experience elsewhere in the world and was expecting more from the room. While overall everything was really good, but small but important things were missing from the room; for instance, there was no slippers although when i booked, it was listed as a standard item in the room. The bathroom amenities also lacked, such as tooth-paste, or body cream. these are basics that needs to be in a decent hotel for the price they charged me.
• Boris (10/5): Отель куда можно приезжать. - Отель предоставляет удобные,уютные номера, расположен в близи от центра Баку. Описание отеля соответствует действительности.В качестве услуги трансфер транспортом отеля по нормальным ценам. Персонал отеля доброжелателен и вежлив.С удовольствием выбрал бы его еще раз и такова же мнения и мои товарищи,а нас было восемь человек. Спасибо...!
• Amr (6/5): Cheap hotel with poor services - It was not really not good experience
• Verified traveler (8/5): - Well equipped rooms, kind and helpful staff, rich breakfast yet, do not expect any pork (e.g. bacon). You can feel when metro is passing underneath - for someone who is sensitive this might be disturbing.
• Ben (10/5): very well equipped and comfortable hotel - The room was excellent and very well equipped. The breakfast was superb. The cost was quite reasonable and fair
• Lee (6/5): Value for Money - I have stayed here before. It is good value for money. The gym has the basics. The breakfast buffet could be better. If you are looking for English news you will be out of luck unless you want to watch Russia Today. There is no BBC or CNN in English.
• MAXIME BARIS (10/5): Shuttle from the airport Cheap - good services, good business hotel
• HAYDAR (10/5): Perfect Hotel Divan Exp. BAKU - The menager of Baku Divan Express Dear Murat YILDIZSAFER was very kindly men. He was absolutely perfectly hosted us. Worker sand reception also very helpful... I would like to advice whole people to go and stay in Baku.
• Kadir Turgut (8/5): - Bir is Oteli olarak oldukça uygun.
• Can akturk (8/5): - One of the best places with this price in Baku. Definetly recommend it.
• Hans (8/5): Prima zakenhotel; iets aan de rand van de stad - Prima te doen; naar de stad is te lopen, maar voor 10 Manav zit je met de taxi in het centrum
• Verified traveler (8/5): Nice, but METRO underneath - It is a nick and clean hotel, good breakfast, but the rooms have thin walls, so I heard my neighbor with his "private business meeting" or "dinner for two" late in the night and early morning. Also what is disturbing is the METRO whic runs right under the hotel, so a room in the upper floors could be better. But in 2nd floor it's very noisy.
• Verified traveler (8/5): Good value and comfortable stay - Great room, very clean but a little too stuffy sometimes. Good service overall especially with organising transport but some service was a little slow with one billing error.
• Rahman (8/5): Good value for money. - this is my fourth stay in this hotel. Good value for money. Excellent Resturant. Nice breakfast. The only issue I have ex premixed is the underground is not far from the hotel. You can feel the train passing by.
• Ismail (10/5): kalite - Sonuçta divan otele gitmiştim. Çok şaşırmadim çünkü divan Otel kaliteli ve bu konuda marka bir otel
• Verified traveler (10/5): konforlu ve temiz - Konforlu ve temiz odaları var. Wifi hızı güzeldi.
• Natalia Kolomainen (6/5): Hyvä ruoka ja palvelu. Huono oli melu olevasta metrosta hotellin alla. - Mukava hotelli. Hyvä ruoka ja palvelu. Huono oli melu olevasta metrosta hotellin alla päivän aikana.
• Verified traveler (8/5): Bekväma sängar - Det var jätte bra.
• Irina Kononenko (10/5): Хороший отель - Останавливались на одни сутки. .Чистый, свежий отель. Уютная обстановка. Гостеприимный, вежливый, персонал. В общем, Для своей стоимости, можно сказать, более чем! Останавливались на несколько часов, прилетели ночью, проспали, поэтому, На завтрак не попали. У отеля расчетный час в 12 дня, однако, до часу дня нас никто не побеспокоил. Вечером должны вылетать в Тбилиси. Днём отправились погулять по Баку. Попросили разрешение на reception оставить до вечера наш багаж. (!В аэропорту Баку нет камеры хранения) В отеле без проблем разрешили оставить багаж. У них есть "багажная комната". Это абсолютно бесплатно. Пока ожидали такси, нам принесли чай. (Комплимент) мы даже не спрашивали, . Знаете, мелочь, а ОЧЕНЬ приятно. На reception в вазе свежие яблоки и конфетки. Рекомендую этот отель. Пребывание в мае 2014, тип поездки: поездка вдвоём
• Divan Express (8/5): Schlechte Lage - zu weit vom Zentrum, rundherum viele Baustellen
• Baku (8/5): - Otelin tek kotu yeri metro ustunde olmadı. Gece yarısına kadar inanılmaz bir ses var. Cok rahatsız ediciydi. Ve hotels.com dan ayrıca sikayetim var. Kahvaltı dahil odemize ragmen otle ayrıca kahvaltı parası odedik. Ayrıca fatura istedik. Ve hala bize bu konuda donus olmadı.
• Verified traveler (10/5): - Som ni ser har hotellet fått högsta poäng i alla kategorier av mig. Alla var mycket hjälpsamma och trevliga.
• Verified traveler (8/5): Altından metro geçiyor. - Altından metro geçiyor.
• Jordy (10/5): SOddisfatto - Ottimo hotel in Baku.Prezzo adeguato,ottimi servizi,personale cortese,WIFI veloce in camera,palestra sufficentemente attrezzata.Ottima la SPA.RACCOMANDATO!!!

Photos