Muthu Silver Springs Hotel

Name: Muthu Silver Springs Hotel
Address: Junction of Valley Road and Argwings Kodhek Road, Nairobi, ke

Location: Junction of Valley Road and Argwings Kodhek Road, Nairobi, ke

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Convenient Location
Modern Amenities
Dining Options

Book your stay at Silver Springs Hotel for a luxurious experience just steps away from Nairobi National Park. Enjoy modern amenities such as air-conditioned rooms with free Wi-Fi, a fitness centre, and a restaurant serving delicious meals. Indulge in all-day dining options and relax in spacious suites with elegant decor. Explore the local area with excursions arranged by the tour desk, or visit Nairobi Hospital just 100 metres away. Don't miss out on the opportunity to experience comfort and convenience at Silver Springs Hotel.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 10:00 AM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Packed lunches
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Kid meals
Outdoor furniture
Coffee Shop on site
Steam room
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Golfing on site
Self parking (surcharge)
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Health or beauty spa nearby
Swimming nearby
Vegetarian menu options available
Accessible shuttle
No accessible shuttle

Rooms Available

Standard Room, 1 King Bed

1 King Bed
Soundproofed room

Internet - Free wired internet access
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Junior Suite

1 King Bed
Soundproofed room

Internet - Free wired internet access
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, desk, and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Family Suite

1 King Bed and 2 Twin Beds
Soundproofed room

Layout - 2 bedrooms
Internet - Free wired internet access
Entertainment - Premium channels and pay movies
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Standard Suite

This suite features a hot tub. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a tea and coffee maker as well as an inner courtyard view. The unit has 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
- Carbon monoxide detector
- Free gym access
Family Room

The hot tub is the standout feature of this suite. Boasting a private entrance, this spacious suite also comes with 1 separate bedroom and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as pool views. The unit has 2 beds.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
- Carbon monoxide detector
- Free gym access
Luxury Suite

The hot tub is the standout feature of this suite. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a tea and coffee maker as well as pool views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
- Carbon monoxide detector
- Free gym access
Standard Double Room

Offering free Wi-Fi, this air-conditioned room overlooking the city includes a seating area, satellite TV and tea/coffee making facilities. The private bathroom is fitted with a bath and shower. Please note the price is based on 2 adults. The maximum occupancy is 3 adults. Please see Hotel Policies for extra person charges. Please note that breakfast is not included with Non-Refundable rates.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
- Carbon monoxide detector
- Free gym access
Deluxe Room

Offering free Wi-Fi, this spacious, air-conditioned room overlooking the city includes a seating area, satellite TV and tea/coffee making facilities. The private bathroom is fitted with a bath and shower. Please note that the price is based on 2 adults. Maximum occupancy is 3 adults. Please see Hotel Policies for extra person charges.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
- Carbon monoxide detector
- Free gym access
Premium King Room

Offering free Wi-Fi, this luxurious suite includes a kitchenette, dining area and separate living room with a satellite TV. The private bathroom is fitted with a spa bath and free toiletries. Please note that the price is based on 2 adults. Maximum occupancy is 3 adults. Please see Hotel Policies for extra person charges.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
- Carbon monoxide detector
- Free gym access
Standard Twin Room

This twin room provides a hot tub. This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
- Carbon monoxide detector
- Free gym access
Superior King Room

This triple room offers a hot tub. Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a tea and coffee maker as well as pool views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
- Carbon monoxide detector
- Free gym access

Guest Reviews

Angelo (7/5): Boa - Quarto bastante espacoso e comodo Pequeno almoco servido tarde
David (7/5): Bra - Bra ställe att bo på och trevlig personal Vattnet i duschen missfärgat vilket vi påpekade.
Neil (9/5): Excellent hotel, lots of value for your money - Very clean, spacious and nicely furnished room, very nice garden and restaurant and bar, quiet, friendly staff The pool area could be improved a bit.
Onifade (10/5): -
Martin (9/5): - Overall they went above and beyond to help me with my original room the TV didn't work too well and and there was no running hot water so they upgraded my room for free then similar issues with the WiFi on the tv so was moved room again and WiFi became an issue again. Overall I can't complain they really did help and did their best to accommodate me, like all things issues arise and it didn't effect my vacation. There's a few small things they need to work on the WiFi issues and the lack of running hot water which always seems to turn a brownish colour in the shower after you let it run for a while
Enrico (8/5): -
Christopher (7/5): - Staff. Hard bed.
Teresa (9/5): Very nice, convenient and value for money - I got upgraded 😊 The location is central easy to come and go. The staff are friendly Nothing
Wojciech (8/5): -
Wojciech (8/5): -
Martin (10/5): - Bed of a squeaky bed and the air conditioning wasn't really cold
Ericanegro (8/5): Soggiorno di lavoro - Ottima la posizione centrale e i servizi offerti ai clienti dell' hotel, tra cui la palestra e spa. Purtroppo alcuni servizi non erano ottimali, tra cui la pulizia dell'acqua della piscina e la televisione non funzionante. Tuttavia il personale è stato cordiale nel spiegare l'impossibilità nel risolvere le richieste.
Ericanegro (8/5): -
Muhammad Asim (6/5): -
Steve (7/5): -
Namakula Angelina Maria (5/5): - The breakfast is too basic and yet highly priced. I dont understand why breakfast and dinner had the same cost. Location was perfect for me as it was very convenient for my appointments. I didn't like the bathtub in the room. I can't believe there are hotels that still have them. They really to move into the 21st century. The rooms though comfortable and airy, do need some renovation especially in the bathrooms. There were some leaks under the toilet. Even the toilets need updating.
Thierry (7/5): - The kindness of the staff No thing to report
Monika (10/5): -
Daniel (10/5): -
garthg1 (8/5): - Great comfortable spacious room. Not the latest modern fittings but everything works. Staff are great and ready to assist whenever required. Breakfast is very good. Service is slow in the restaurant, staff dissappear for extended periods.
Lillian (6/5): The hotel has deteriorated substantially from my previous stays here. - The reception staff were quite welcoming and very efficient. The property surroundings are safe. The pipes in the bathrooms are noisy hence whenever someone uses the WC one can hear the noise of gushing water in another room. The breakfast pastries were stale, no condiments at all were available. The live cook cannot fry eggs; they come up as omelette instead of fried eggs
Alexis (8/5): - Le personnel de la réception était exceptionnel. Lenteur des techniciens dans les interventions dans les chambres
Marie-Pierre (7/5): Séjour correct - Chambre et salle de bain très correcte et propre . Jolie piscine , personnel accueillant , emplacement un peu éloigné du parc , peu de restaurants autour de l’hôtel .. Le buffet du midi , pas terrible . Une des réceptionnistes a été plutôt désagréable lors de notre arrivée ..
MAI (5/5): -
kamba (7/5): - Le personnel est hyper accueillant ! Certains matériels sont vétustes
Herman (10/5): Safe, comfortable, friendly staff and great food - The room was clean and comfortable. Breakfast and dinner were both excellent. Staff are very friendly and helpful. Convenience store just across the road. Good security. My room had no remote for the television (reported on the first morning of my stay). The shower floor is cracked, and it doesn't drain properly, so the floor got flooded every time I showered.
Birgit (10/5): Nice stay in a central location - Nice hotel and good food. We booked it also as we were catching the Shuttlebus from Nairobi back to Arusha which picks up in the hotel complex! Room slightly dated.
Kingray (9/5): - Their rooms are very functional A shower in a tub
manzini (6/5): Very beautiful place and lovel staff. The likes outweigh the dislikes but need to be improved for. - Food, location and friendly staff Cistern didn’t have enough pressure, no hot water after 9pm, lights going out every now and then plus cleaners didn’t put pillow cases on day 2 and didn’t bring towels on day 4.
Tendai (2/5): - Location Lake of clean water. water shortages
jorunn (8/5): - Rommet, sengene, personalet Frokosten. Kaffen var ikke god - lunken. Etter litt diskusjon fikk vi amerikano som var ok Støy ( høy musikk) ved bassenget
Leunora (5/5): Ok - Proximity to town. No comment
Teresa (6/5): Centrally located and friendly staff - The location is great The internet connection and the tv did not work
John (10/5): Excellent location, great gym, helpful staff and overall great experience. I will stay here again - Excellent location, great gym, helpful staff and overall great experience. I will stay here again on future trips and thank you for the great experience.
Erick (1/5): Terrible - Proximity to the city All Stuffy the rooms were smelling of cigarette smoke and beds were not comfortable
Joan (8/5): -
Benson (4/5): - The AC did not even work I had to call the security person to come and start it. The water for showering had a foul smell, and I did not even shower or brush my teeth there. We had to go to a different hotel to take a bath.
Havyarimana (10/5): Excellent! Good staff who are friendly and undertanding. They are professional. - Breakfast at Muthu Silver Springs is alwasy great with lot's of variety of choices. Showers do not have much water.
Havyarimana (10/5): Wonderful staff and nice food and facilities all around the vene. - Friendly staff and good food! Muthu seems just a home to me, i love it. Bath are not friendly, can be dangerous. Can they change that into showers? Then also provide more water.
Ben Mapalo (10/5): Ich empfehle das Hotel in Kombination mit guten Zimmern - Personal war excellent, insbesondere die Hilfsbereitschaft und Freundlichkeit war herausragend. Ich war dort wegen einer Verletzung "zwischengebucht", sie haben mir einen Rollstuhl zur freien Verfügung gestellt. Wir waren in Zimmer 245 und haben wegen einem Defekt der Blubberanlage der Badewanne in 246 gewechselt - und waren sehr zufrieden. Matratzen sind hart, Moskitonetze gut. Als wir durch das Hotel spazierten viel uns auf, dass der Gang der 1000-er Räume nicht nur eng, sondern auch nach Rauch roch - nicht nur eine Erinnerung an das Alter des Hotels. Das Essen war immer super, das Spa und der Fitnessbereich sind top! Manche Mocktails waren je nach Barkeeper facettenreich, nicht immer gleich. Bei der Spa muss man zuvor genau sagen was man will und sich den Preis sagen lassen, sonst führt es schnell zu Missverständnissen.
tony (3/5): Good location near hospital and friendly staff but that's about all we found positive - Location Food very bad. Shower didn't work
Havyarimana (9/5): For the rest, i enjoyed staying at this hotel. It is friendly, nice and clean. - Even as continental, it was great breakfast exceeding my expectations as notified! The wifi wasn't consistent! It needed to be reactivated after sometimes which makes the communication slow. Two, I was bitten by moskitos at night, this made my stay horrible. You need to spray before night the rooms, maybe corridors to and close the windows.
Mary (8/5): Very good - Location for my needs were perfect. Staff very helpful Breakfast was average
Neha (7/5): Good -
Linda (10/5): Exceptional -
Ashley (10/5): Exceptional -
Louis (10/5): Fabulous hotel,m with great prices and a perfect central Nairobi location, perfect for business or tourists - Perfect location, very friendly staff, great prices, many special deals at restaurant. We will definitely stay here for every trip to Nairobi Nothing. It is perfect
BHARAT LAKHMAN (8/5): - Excellent
Martin (1/5): Bad -
Timofei (10/5): Exceptional -
Mujahid (10/5): Best hotel in Nairobi - The team at MGM were very accommodating, I will most definitely go back!
Hantke (9/5): Superb - Spacious pool. Very friendly staff.central area, good accessibility.Proper housekeeping, service minded Fresh towels,clean bedsheets . Nothing !
Glory (2/5): Very poor - Its located in a really nice area, the staff are friendly, but water coming from the bathroom shower was dirty brown water. Had to just check out asap. Took a video showed the staff. They need to maintain that hotel. Its located in a really nice area, the staff are friendly, but water coming from the bathroom shower was dirty brown water. Didnt take a shower, Had to just check out asap. Took a video showed the staff. They need to maintain that hotel.
Mesfin (7/5): Good - Staff was good The bathtab was not that clean
Sarju (8/5): Highly recommended Stay at Muthu Silver Springs! - The hotel is located in the heart of Kilimani area closer to all amenities. The staffs were the best part of the hotel - always kind, helpful and full of smiles. Mr Antoli - the guest satisfaction manager - and his team made sure that the guests were well cared for! So I highly recommend the hotel. The hotel has been in existence for quite some years I believe - so some renovations in the rooms are required. It would be nice to have new windows with nets to prevent insects/mosquitos from entering rooms. The ACs do need replacing.
Nasir (8/5): - It was welcoming hotel. Wonderful service, breakfast not as good as I expected. Over all it was ok except mosquito bites.
Daniel (8/5): Thank you, Team Muthu Silver Springs Hotel! Well done. - Loved the breakfast, Showers and hospitality. Limited options for vegetarians at breakfast.
Hans-Jürgen (10/5): - Air condition unit needs fixing, otherwise very nice place to stay.
Tee (8/5): Value of money, it's wonderful place - The hotel is excellent with the value of money. You got sauna steam and gym included, Breakfast available at buffet or Al carte , but be patient to wait for breakfast, it's a bit slow with service. Guest relations team are welcoming and helpful.
Khari (2/5): - They did not change the bed linen but only spread the bed with the same linen the whole time I was there. The bed was like sleeping on a wooden box. It was not comfortable to sleep at all. In fact, I could not sleep because of how hard the bed was.
Cliff (9/5): Its always a pleasure staying at MGM. Location apt for morning and evening walks - Another exceptional stay, amazing staff going over and above, much appreciated.
Kachima (8/5): Wonderful - Close to the CBD, its easier to commute to work N/A
Mg (9/5): Superb - Very nice staff, good size rooms, nice pool area, but the mattresses were too hard and the restaurant took too long to serve the orders. Still an overall good experience.
Taghipuran (5/5): Passable - Old Hotel Small rooms Bad breakfast
Beth (8/5): Lovely oasis in busy Nairobi. - The hotel was great and served our purposes perfectly. The staff were all very attentive and friendly. The room was clean and had plenty of space. The hotel facilities were lovely, and we enjoyed the meal from the restaurant. I didn't enjoy the breakfast - but that may well be personal taste. Better coffee served at breakfast would be good.
Ingrid (10/5): Exceptional -
Fredrik (2/5): Very poor -
Jackie (5/5): Passable - location and the staff are very friendly the rooms are old school very stuffy
B&klately (3/5): I didn’t like it only stayed cause I had paid already - They told us that we didn’t pay for the breakfast so we didn’t take breakfast The rooms were so small the tv was not and the bed was very small . They denied us breakfast saying it wasn’t under the package that we paid for , this was strange
Benjamin (10/5): Exceptional - Perfect
Ellen (10/5): Exceptional - Really enjoyed very comfortable food good and very convenient to town and shopping
Ebo (7/5): Good -
Sandeep (10/5): Exceptional -
Zavkibek (6/5): Pleasant - The hotel needs renovation. It is really old...
Ahmed (8/5): Very good -
Silvia (5/5): Passable - Very poor service of the restaurant,one hour wait for a meal at any time of the day
Nargizakhon (7/5): Good -
claude (8/5): - In general for the price , it was perfect....thank you to the hospitality team, and thank you to the manager...
Maurice (7/5): N/A - When we drove in, I was dumbfounded by the way casual and probably primitive the security staff ushered us in. Asking us where we were going in a local 'Sheng' slang....Going something like..'Mambo, munaenda wapi?' She never asked to inspect the vehicle as most hotels do, just proceeded to try to open the car. Secondly we had an option of getting breakfast at the specified rate on the booking.com site but were charged higher than the rate. The worst part is the Manager did not even wait for us to convey our observation to them. Not that were wanted to negotiate. Anyway, I'll never go back nor refer anyone with that kind of attitude towards customers. It was Valentines night but we wanted just to have our own private stay. There was instead a disco night most of the night. The noise...
Nyadoar (7/5): Good -
claude (8/5): - For the price, it was absolutly perfect, sometimes needs some ajustements, but they fix it pretty quick...for a decent price hotel it pretty good...
Anne-Marie (8/5): Bra boende - Tjusig lobby med trevliga och hjälpsamma receptionister. Väldigt dyrt i restaurangen men gott. Bra sängar men smutsigt i badrummet med hår liggandes här och där. Ej helt ljudfritt under natten.
Nigel (8/5): It was very nice accommodation. But as with everything, it can be improved. - Staff should replace the coffee in the room each morning and put the kettle near a wall plug. Beds in our room were very old. The beds were old in our room. They were sinking in the middle of the bed.
Tufaha (7/5): Good -
Robert (10/5): - Interesting art and images of antique carvings on the walls of upper level hallways, a nice touch. My fav place to stay & dine in Kilimani.
John (9/5): Superb -
Chiboma (8/5): Enjoyable - The location the size of the room. but for the price it was ok
Kirienye (7/5): Average - Improve on breakfast.. Breakfast
Innocent (10/5): - The stuff were friendly and helpful. The rooms are clean and cozy. I would definitely go there again
Christopher (4/5): - walls are hollow…rooms are small
Yıldırım (8/5): A nice place which we spent a great holiday with my fiancé - The ambiance Staff were expecting and even asking tips too much
Pauline (10/5): Exceptional - The Rezeption workers were very professional and friendly. The Restaurant workers were not friendly! We booked all inclusive but unfortunately we didn't have free choice of food.
Fabian (8/5): Very good -
Faduma (10/5): - Ich war sehr zufrieden.....die aufenthalt in das hotel obwohl war sehr kurz gewesen..
John (8/5): Very good -
Tigwende (8/5): Very good - The staff were very welcoming. Some of them spoke Spanish and French.
Epiphane (6/5): - The facility is just average
Rai (10/5): - Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
Ahmed (8/5): Very good -
Muzenda (9/5): It was a beautiful memorable stay at muthu silver spring. - Breakfast was yummy and enough. If you can have small fridge and a microwave in the rooms.