Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group

Location: 123, Selbourne Road, Opp. Rose Garden, Ooty, in

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Restaurant
• Room service
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Sauna
• Massage services
• Packed lunches
• Table tennis
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Kids' outdoor play equipment
• Evening entertainment
• Emergency cord in bathroom
• Outdoor furniture
• Fruits
• Steam room
• Badminton equipment
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Happy hour
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Golfing on site
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Concerts/live shows
• Clubhouse
• Private picnics
• Wine release events
• Reception hall
• Japanese garden
• Garage
• Health or beauty spa nearby
• Horse riding nearby
• Bicycle-friendly property
• Charcoal grill
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Room (Product API Enablement)

  1 King Bed

  Soundproofed room

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 32-inch Smart TV with premium channels, Netflix, DVD player

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, free toiletries, a hair dryer, and towels

  Practical - Safe, free newspaper, and iron/ironing board

  Comfort - Daily housekeeping, heating, and ceiling fan

  Accessibility - Smooth flooring in room

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • DVD player
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Separate sitting area
  • Turndown service
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Smart TV
  • Free tea bags/instant coffee
  • Soap
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Visual fire alarm
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Desk chair
  • Magnifying mirror
  • Smooth flooring in room

• Presidential Suite

  The spacious suite offers a mini-bar, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Cots
  • Socket near the bed
  • Key card access

• Deluxe Mountain View

  The triple room offers soundproof walls, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Socket near the bed
  • Key card access

• Fortune Club Room

  The triple room offers soundproof walls, a mini-bar, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Socket near the bed
  • Key card access

• Fortune Club Garden View

  The triple room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Socket near the bed
  • Key card access

• Fortune Club Mountain View

  The triple room offers soundproof walls, a mini-bar, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Socket near the bed
  • Key card access

• Deluxe Room

  The triple room features air conditioning, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Air conditioning
  • Desk
  • Seating Area
  • Slippers
  • Satellite channels
  • Toilet paper
  • Bottle of water
  • Cots
  • Key card access

Guest Reviews

• Krishnan (1/5): Can’t imagine recommending this property to anyone. - Nothing Basic facilities were not upto the mark. Can’t imagine this property is managed by ITC. Would have expected the Manager to be more proactive.
• Sripriya (5/5): -
• RAFEEK (6/5): -
• Maya (9/5): - The ambience and the hospitality and cooperation frim the staff. They were taking care of all your needs with a smile. Nothing to do with the service,, but i would have prefered a cooler or AC in my room as the climate was a bit hot during my visit.
• supreeta (10/5): - Very clean, great staff Food especially South Indian food at lunch can be improved
• KARUMBIAH (8/5): -
• RAHUL (6/5): -
• Dilara Betul (9/5): - Çalışanlar inanılmaz tatlılardı ve tereyağlı kurabiye ikramları ile aşk yaşadım 😍
• Prem Kamath (9/5): Excellent Value for Money hotel in Ooty. - Everything about this hotel is great so if I were to visit Ooty again, I'd definitely stay here. Nothing really...
• S.Padmavathi (8/5): -
• Jay Ullattil (8/5): Excellent staff and facilities far exceeding expectations - The breakfast very good with good spread and the location is very convenient. Bathroom size is comparatively smaller and the reception area is a bit congested.
• atul (9/5): -
• Jacqueline (8/5): Value for money. Excellent staff. - Excellent front of house team. Lovely gardens. Nice bar. Good bar and breakfast staff. Late in the day room cleaning - but they did do it earlier when requested.
• Raghunath (8/5): Not to be remembered - Nothing in particular The room allowed just above the kitchen and windows could not be opened for fresh air. Kitchen exhaust wafted in with all kind of sounds from kitchen. They collected the room rent in advance by using the credit card without prior approval. Once the rent collected in advance they thought the least preferred room could be allotted and they did. The breakfast items were below the general standard particularly South Indian liters like idly and dosas. I would not recommend this hotel to any one.
• Nag (10/5): - All the support staff, spacious room, all the facilities and convenient lication
• ManishKumarT (8/5): - Old heritage property, Food was average, recreation facilities can be better.
• Rahul (8/5): -
• Agnieszka (10/5): -
• LUKASZ (9/5): -
• Florent (7/5): Hôtel correct à Ooty - La chambre est bien niveau confort et niveau propreté. La salle de sport est petite mais fonctionnelle. Ventilation / climatisation dans la chambre impossible à régler soit même, très bruyante. Nourriture très moyenne au restaurant. Difficultés pour rejoindre le centre à pied et prix des transports à l'hôtel trop élevés.
• sissi (9/5): -
• Deepak (9/5): -
• Hirotoshi (10/5): 感謝！ - ホスピタリティ、食事 特になし
• Abhik (10/5): - Excellent room. Great facilities and restaurant. The property is also very beautiful with gardens and lawns. All good.
• Rob (10/5): - Location was great. Lovely views. Loved the table tennis and the gym. Afternoon tea was a lovely surprise. Nothing
• Dominic (9/5): -
• Konrad (9/5): Bardzo fajna miejscówka w świetnej okolicy - Świetna kuchnia na kolację. Słaby wybór produktów na śniadanie
• Karam (9/5): Good stay and great staff. - Breakfast was good, after staying in Hotels all over ,this place was great. Can't think of anything.
• kenneth (9/5): - Very nice hotel. Interesting building. Feels personal. Doesnt seem like a big chain. Excellent breakfast Slow checking. Mean with WiFi. Wouldn't let us use WiFi until a room had been allocated, even though we were sitting in the lobby. Same at checkout. Stopped immediately. Inconvenient when we're sitting in the lobby waiting for a taxi. Still a nice hotel and we enjoyed our stay
• vinil (10/5): -
• timothy.timmy14 (10/5): -
• Robert (9/5): Very friendly and attentive staff - Choice of food for breakfast could be better
• ARUN KUMAR (8/5): -
• Olga (1/5): The staff is very arrogant and biased , they focus only on foreign visitor and not on indian guest - Nothing apart from location The staff is very arrogant and biased , they focus only on foreign visitor and not on indian guest which is very bag
• sowmya (7/5): it was nice and decent to stay for family... - Staff is good...very friendly asked for room change they did not do it
• Senthil Velan (8/5): Enjoyed the stay and trip - Hotel Ambience No facility for Driver stay
• Christian (9/5): Very agreeable stay in Ooty - We were upgraded to a suite for the first night and could stay for the second night with an acceptable surcharge. Received a gift on arrival (Orange Pecoe tea) and on departure (two cookies). The restaurant is quite good but a little too small at "rush hour" for breakfast. Nothing
• Bhumbhariya (10/5): -
• Deevashi (8/5): - The food and the friendly employees
• Priya (1/5): -
• Jayakumar (9/5): -
• Samir (10/5): -
• KULDEEP (7/5): - Good
• thiyagu (9/5): - little gem within the town.... Nil
• Richa (8/5): -
• Nour (10/5): - Everything was excellent. The food at the restaurant was especially great. Nothing.
• vinod (5/5): Only book this property if all other properties are sold out - Location Not worth for the rate. Pretty old property and very overated
• K (10/5): -
• Sandro (10/5): -
• Lavanya (8/5): -
• Abul (9/5): - Everything Room felt crowded.
• Mikhil (10/5): -
• Anu (10/5): -
• Chethan Narayan (7/5): - Location Not in perticular
• saminathan (9/5): -
• BALKRISHNA (9/5): Fantastic resort with great hospitality and food - Superb location with great hospitality! Little bit smaller dining area.
• Gopalsamy (10/5): -
• Dhiraj (9/5): -
• sanjiv (9/5): Good , enjoyable stay - Food
• Rakesh (9/5): -
• Jitin (8/5): - Rooms and entrance awesome. Great property Restaurant and food. Staff serving were less compared to volume of guests. Reception didnt have basic parcetomol/ cold medicine despite its mandatory first aid. No bandage . We had to go out yo buy basic first aid things. Although they arranged transport to and fro.
• Jacob Joy (7/5): - The restaurant is too small for a hotel of this size. Morning breakfast was a tedious task and the staff were under prepared to manage the rush
• Veerasekhararao (10/5): - pleasant reception and the services
• Elizabeth J (10/5): - The staff were amazingly friendly and helpful. The room was lovely.
• Kaur (8/5): -
• Prateek (7/5): - Facilities and furnishing are dated
• Sascha (9/5): Schöne Zimmer und gutes Buffet. - Sehr schön eingerichtete Zimmer. Altes, aber edles Gebäude. Gutes Buffet sowohl am Abend als auch am Morgen. Interkontinentale Varianten ebenfalls vorhanden.
• FAYAZ (2/5): They spoiled my visit. - The location and the cleanliness I was not given the room that I had booked and that was shown to me by booking.com while booking. I booked to triple occupancy garden facing room. At the eleventh hour i had to take 4th family member with me. The hotel asked me to pay half the fee on line before arrival and I paid more than that. At arrival they made to pay the rest of the amount and forced me to pay the additional charges for the 4th person before even allowing to see the room. On entering the room I realized that this room is just for 02 people it can accommodate 3rd person with difficulty; putting 4th person was just impossible. Also it was neither garden facing nor hill facing; we could only see a glimpse of exterior through the window, a corner of the park on the side, not the main garden in front. I told the reception that if they had not forced me to pay for the extra person, i might have opted to upgrade to a suit or 02 rooms, they asked for extra INR 9000 for upgrade to the suit which was too much costly. In the end I to manage with 04 people in the room which could hardly accommodate 03 persons. They spoiled my tour to Ooty. I will never ever stay in thia hotel again and I will tell all those whom I know that this hotel is just after mending money from its customers rather than looking for their comfort. There are so many better options to stay in Ooty. Hell with this hotel and its management.
• Sandeep (10/5): - Good clean place. Good food.
• Himanshu (9/5): Leisure time well spent -
• Bharati (10/5): - Services, location and cleanliness Nothing
• Nikhil (10/5): -
• Varun (10/5): - This is a resort so expect lots of children at weekends and holidays. However this charming hotel was perfectly adequate for us. If you are of a sensitive disposition, then the noise from the ventilation might drive you nuts, but any seasoned India traveller should be carrying ear plugs on them as standard which ameliorates the situation!
• Balaji (10/5): - Great location while offering a premium experience and a reasonable value for money. Excellent staff - reception, guest relations, F&B, bell captain as well as the security personnel
• sanjeev (10/5): -
• Rahul (9/5): -
• Karthe (10/5): -
• Priyanka (8/5): - The staff specially Monica,Shree and Nandesh.They made our stay comfortable from every side.
• Dinakar (10/5): - It’s very nice experience in stay
• shanti (7/5): -
• Nidhi (10/5): -
• Maria (10/5): Exceptional -
• Panneer (7/5): Good - Location, rooms, staff Dinner
• Prakash (8/5): Very good -
• Kiran (10/5): Exceptional -
• Thiruvenkatam (9/5): Happily enjoyed through out our stay. - The breakfast was excellent. Food served by the room service was awesome .. Didn't foresee such a bad quality and poor taste, given the out standing features of all other services.
• Qureshi (10/5): Overall we had an awesome stay. We had a great time in Ooty with our best experience - Great location. Easy accessibility to the local attractions. Had good quality horse riding options… the gym was available till 9pm for us. Amazing customer service. Entire staff gave us great attention, gifts and catered to our special needs of NRI kids food requirements. Nothing
• Rajneesh (6/5): Pleasant -
• Jane (10/5): Exceptional - Attention to detail and impeccable service
• Jaideep (10/5): A Happy Little Hotel ! - We were really happy with our 3-night stay at this hotel. The staff is friendly and eager to help. The food is good, rooms are comfortable with adequate amenities. The Bonfire on the misty and cold evenings were welcome - the evening 5 PM TEA Tasting was a warm touch. Overall, very happy with our choice.
• Keerthana (10/5): Wonderful - Hospitality Food could have been better
• Gopakumar (9/5): Superb - Food options could have been better. More international cuisine
• Kids (9/5): fantastic, worth staying - nice and warm staff. the gym can be better
• Ankit (5/5): Passable -
• Datla (10/5): Exceptional - Location and Cleanlyness and food It was raining, so could not go out.
• Sahil (9/5): Superb -
• Somnath (7/5): overall good experiance - Food quality has scope of improvement, breakfast is fine but dinner can be improved. Food
• Sanjay (10/5): Exceptional -
• Gangisetti (7/5): Good -
• Paras (9/5): It was a wonderful stay. - Hospitality and personal touch The breakfast There were less choices for Jain food

Photos