The Fern Residency Rajkot, Series by Marriott
Location: Deluxe Cinema Chowk Ranchhod Nagar, Kuwadava Road, Rajkot, in
Star Rating: 4 Stars
Property Type: Hotels
About this Property
The Fern Residency offers 69 contemporary rooms with free Wi-Fi and a spa and wellness centre. Located near the railway station and airport, the hotel is a convenient stay.
Dining Options
The hotel boasts 3 dining options – a coffee lounge, a bakery, and a buffet restaurant.
Banquet & Fitness Facilities
Equipped with spacious banquet/meeting facilities, a club lounge, and a fitness centre, guests have various options for relaxation and events.
Comfortable Accommodation
Modern air-conditioned rooms feature amenities like flat-screen TVs, desk, and en suite bathrooms with hot/cold showers.
Book your stay at The Fern Residency for a comfortable and convenient experience!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Public transport tickets
- Adult only
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Health or beauty spa nearby
- Hosted evening meal (reserve)
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Hazel Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite provides a minibar, a seating area, a wardrobe, an electric kettle, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Fern Club Room
Modern air-conditioned rooms are equipped with a flat-screen TV, a desk, a sofa seating area and a wardrobe. En suite bathrooms include hot/cold shower facilities. Rooms offer access to the hotel’s club lounge.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Winter Green Room
Modern air-conditioned rooms are equipped with a flat-screen TV, a desk, a sofa seating area and a wardrobe. En suite bathrooms include hot/cold shower facilities.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Hazel King Suite with City View
The suite has city views.
Max Occupancy: 2 (2 Adults)
- Toilet
-
Fern Classic King Room with City View
The double room features city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Toilet
-
Winter Green King Room with City View
The double room has city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Toilet
-
Winter Green Twin Room with City View
The twin room has city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Toilet
Guest Reviews
- Hitesh (1/5): -
- 😬 (8/5): -
- Bhavsar (8/5): 👍🏻 -
- VIKRAM JADEJA (10/5): Rajkot Hotel close to National Highway - Everything Nothing
- Singh (3/5): -
- Nimish (1/5): Below average - Rooms are clean Wifi doesn’t work and they never pick calls
- VINOD (8/5): - Good place to stay. Mini bar items should be managed in abetter way.
- Mohit (8/5): -
- Sachin (4/5): - It’s old Needs serious make over Smells like old
- Rohan (8/5): -
- Antor (2/5): -
- Pravin (6/5): Hygienic pillows - House keeping was very poorly managed. And the pillows were given in beginning were musty smelly. After seeing duty manager my complain was resolvef that my room was upgraded because they could not find clean pillows.
- Pankajbhai (9/5): - Good
- HEMANT (9/5): -
- Mukund (8/5): We enjoyed our stay and would stay again - Clean and good food in the restaurant and very polite staff
- Naresh (6/5): -
- Naresh (5/5): Nearly poor - The name Room size is too small and get noise from near by room
- Lakhan (8/5): Good Hotel. Value for money. - Helpful staff. Wife long corridors, shallow fountain at the reception. The bathroom was small.
- Nirupa (3/5): Not a happy experience - Good selection of meals and restaurant staff were really helpful and approachable. Rooms were not ready when we arrived after 5pm. We were offered rooms on the first floor which were in the main reception and residents' seating area - was very noisy. Our rooms were not cleaned until after 5pm on the first full day. Generally, staff in reception had shockingly poor customer care. Things got better after direct complaints to the Manager, Mr Nikhil. I would not recommend this hotel because of overall poor experience but have praise for the restaurant team and the manager.
- Minoo (9/5): - The stay was very pleasant overall. The staff were courteous and helpful, the food was delicious and well prepared, and the room was comfortable and nicely maintained. A good experience all around. Not applicable
- Katrina (4/5): - The location is good and easy to get cabs nearby. They provided good breakfast with regional and continental options. Property is very old and not renovated for years. Essential bathroom fixtures are aged and in very bad shape. Issue with hot water too.
- Hemali (4/5): -
- Jerusha (7/5): -
- Kumkum (4/5): -
- Kunal (8/5): -
- Rajesh (10/5): - Good food 🥑🥑
- Devi (10/5): - Very good experience 👌 Nothing
- Avinash (10/5): Very friendly people - Very comfortable and clean
- Bindu (4/5): - Location The beds were filthy with bugs, shower head had black mould, bins were full in the bathroom.
- Deepak (1/5): Don't stay here - Worst hotel and try and not stay there pls pls pls Dirty bed sheets and blankets towels room filled with bugs
- Nishit (9/5): - Nice breakfast with a la cart menu too. The hotel did not upgrade 1 day breakfast plan to buffet dinner plan even when I was ready to pay extra charges.
- Deepak Kumar (5/5): - Close to city Beds are lousy. Road noise disturbs the sleep. Other facilities in the rooms require maintenence
- Chudasama (10/5): -
- Anant (9/5): -
- Guest (10/5): - Good breakfast
- Pravinkumar Ladha (7/5): -
- Sejal (9/5): -
- Pravinkumar Ladha (8/5): -
- Anjan (8/5): -
- Pratik Vora (8/5): -
- ASHARAF POOZHICHIRAMMAL (8/5): - Break fast and location is good My wife and i stayed with our six year old son . It would have been better if the son had a separate bed
- Daya (5/5): - The food was good Breakfast and dinner The staff not responsive I had asked for my water bottles for my room never got it.
- Haiderali (8/5): -
- HITENDRASINH (4/5): - Romm had window but not able to see threw asked team however team does not know about it. Strange. Breakfast have nice options.
- Jaydeepsinh (1/5): -
- Kajal (2/5): - It’s extremely bad experience after tiring long journey. Only bath towels available in bathroom no hand towels, face towels or even bath mate was not there. Check in / check out process was also tiring. Booked from Expedia with different amount and actual bill was ₹450 extra. I’ve asked for the reason and they made me sit more 10 minutes to figure it out. Finally after pointing the issue they said sorry it was glitch. What if someone didn’t calculate the amount with the calculator literally like me. I would highly not recommend this place to anybody
- Jayul (3/5): Poor -
- Vaishnavi (9/5): Superb - Good varitey of food all was good
- Preet (5/5): Passable stay with average service but THEY - PASSABLE. THE STAFF WILL NEVER PROVIDE YOU TOWELS EVEN AFTER REQUESTING THRICE. ONE TOWEL BETWEEN TWO PERSONS AND NO HAND TOWELS. The staff do not provide extra hand towels and bath towels even upon requesting twice and thrice. First - we didn’t had any towels at all in the room. Upon requesting - they got us one towel between two persons after almost an hour. Travellers be aware - get your towels and napkin from home. Hotel staff bluntly denies on your face that they won’t provide extra hand towels or napkins and bath towels. No matter how much you insist - they simply won’t provide towels 😆😆 This was hilariously disgusting.
- Srinivasan (9/5): Superb - Breakfast was very good.
- Preeti (10/5): Exceptional -
- Aishwarya (3/5): JUST NOT WORTH THE MONEY - The location of the property was the only good thing about this place. I have so many complaints regarding this place. 1. The rooms were not at all well maintained. 2. Very untidy and dirty rooms and bathrooms, broken things in the bathroom. 3. There was dust everywhere in the room, especially the coffee mugs and the tray where they put coffee, tea sachets. Ill upload pictures of the coffee mugs. Dust on other things is still fine, but how can you not have clean coffee mugs and glasses. When it comes to food and drinks, hygiene is very important. 4. The staff had no answer when complained about it except apologizing. But when they knew we were going to check in, how can they not keep the rooms clean.
- Kenan (1/5): Bad - Nothing Everything, very bad hotel with cocorouches
- Asharaf (3/5): Many time i stay fern residency but last time my experiance is very bad - location , beak fast is ok staff , facility, Hotel to rajkot air port taxi fare is very high
- Prasanna (8/5): Very good -
- Balamurugan (6/5): Average - Not worth for cost
- Hemal (1/5): Bad - Location rooms not value for money
- Nevil (1/5): Very poor coordination and looting money - House keeping staff was very polite. 1). Front End : Mr Yashwant (even after calling two times at 5:25am) - he didn’t kept the bill ready. He didn’t Co-ordinate with Mr Balu bhai (taxi) for charges. 2). Mr Balu bhai promised taxi price Rs 4000 Incl tax but I was charged Rs 5026 at the end. 3). Taxi driver is always in hurry to pick from destination Mr Dinesh. We paid high charges but we have to leave destination as per driver as they always complain that they do not have driver. Well that’s not my concern as I paid for the service. 4). Tea : How can u not give tea at 5 or 5:30am. Mr Yashwant denied for the same Overall - very poor
- Arshni (3/5): Wouldnt go back there - Staff was quite friendly and helpful Very low quality for the brand and the amount paid. Rooms were smelling. Bed linen was so old. We had requested for 2 singles but was given 1 double.
- Amit (4/5): Nice hotel but poor service - We booked the Hazel Suite which accommodates 4 guests (2 adults and 2 children), and had confirmed this at the time of booking (3 months prior to check-in). We again confirmed this via email & phone call 2 weeks prior to check-in and again when we were at Mumbai Airport (4hrs prior to check-in), that we would be arriving and make sure the room is ready with 4 beds. Surprisingly, the room was not ready and the staff asked us if we wanted extra beds - this took an hour to sort out! The hotel does not offer currency exchange service, but one of the staff members (Ravi) tried to con us by offering us a very low rate, which we rejected - he wanted a bribe. On day 2, the room was nicely cleaned but housekeeping forgot to put 4 towels (they only left 2), and had not provided a new toilet roll. My wife went to Reception who then sent 1 hand towel only. Ravi denied being asked for a toilet roll and 2 extra hand towels, even though my wife asked! He wanted a tip for us bothering him - very unprofessional! Staff members Amit in Concierge and Amit in Housekeeping were brilliant! Genuine guys wanting to help out!
- Prabhu (10/5): Exceptional -
- Rajat (7/5): Good -
- Kumar (9/5): Superb -
- Tony (10/5): Clean , safe , friendly . Good location - Clean , friendly staff , helpful
- Atul (7/5): Good -
- Dhanya (7/5): Good -
- Dhanya (7/5): Good -
- Bhavini (8/5): - The Fern is a lovely property in a dismal location, however we were only visiting for one night as we had a flight to catch the next morning. Room size was generous, nice amenities and in site restaurant was of a good standard. Would visit again if it wasn't for the location. Maybe better in the daytime, but didn't really see the location during the day.
- Gagandeep (9/5): Superb -
- Dr (8/5): Very good - Nice and Comfortable place and Polite staff. Food was good but a little Spicy. The rooms were a little small but comfortable for 2 people.
- Aashish (2/5): Very poor -
- Aashish (3/5): I would not recommend this hotel to those people who have an issue with hygiene and cleanliness in the rooms. This parti - The property is highly advertised yet the cleanliness is very very poor for a “4 star” hotel. We stayed for a total of 3 nights and had 2 different room types. The first room allocated was a Winter Green room #216. This room had black mold all over the wall. The floor and side tables had plenty of dust and other particles on them. Requested for a room move and was allocated a better room. The Hazel Suite was our second room which was also not cleaned. It feels as if the beds are made and the floors are wiped briefly and not as per a normal hotel standard. The corridors have carpets to the rooms which seem as if they are only cleaned bi monthly. We requested for the rooms to be thoroughly cleaned and yes the staff did help but I would not recommend this hotel. Not that I was looking for any compensation- nothing was even offered as a gesture of good faith. As per standard hotel cleanliness this hotel is not recommended yet thinking of the “Fern” Brand people will think otherwise. On the other hand Yashwanth at reception did assist me well and heard my queries. Thanks for that.
- Aashish (2/5): Very poor -
- Himanshu (8/5): The property is located in a very crowded place, although central. But reasonable value for money - Reasonable size of rooms for the price charged Property not maintained well…breakfast was just average …
- Darpan (9/5): Good stay a bit expensive for the rooms but it’s fine - Clean Helpful staff Good clean rooms and bathroom restaurant breakfast dining options excellent
- Vinod (5/5): Mediocre property for the price and location. - Location was apt, in the middle of the city and not far from airport. The property looks old, the only pleasing place is the reception lobby. There were cockroaches over the water kettle. For a 4 star property, the cleanliness and facilities does not match up. The food at the restaurant is passable. The plus was the airport shuttle was provided and on right time.
- Stephen (4/5): Dissatisfied, will not return or recommend. - Staff in the Waves restaurant were all very pleasant and helpful, especially Kajal who was excellent. We were located on the 1st floor where all rooms opened onto a cafe area which could be noisy. The main issue with the hotel was the events (weddings) they help where they allowed extremely loud music to be played until late. It was more like being in a night club instead of a hotel, if you value peace and quiet from a hotel do not stay here.
- Deepika (3/5): Poor - nothing it wasnt great
- Mrunal (10/5): Exceptional -
- Chopde (5/5): Passable - Cleanliness Location
- Ramesh (10/5): Exceptional -
- Rajesh (3/5): Poor - I liked restaurant, food was good, restaurant staff was very helpful. The room was not very clean
- Ranish (10/5): Exceptional -
- Sumit (6/5): Pleasant - Food Location and old property
- Kumar (10/5): Fun stay at Fern Residency - A very nice clean hotel with excellent vegetarian food. Staff also very helpful and will go beyond the norm to help. I will book my stay here again
- Gupta (7/5): Good -
- Rishi (10/5): Exceptional -
- Gautam (10/5): - Excellent Service staff
- Agarwal (9/5): Nice comfotable hotel in a good location . Value for money - The locatetion is excellent in the heart of the city . The staff is courteous and the rooms clean and comfortable. The breakfast options are also good with a mix of european and Indian cuisine. Checkin was a bit slow
- Verified traveler (2/5): - Not recommended. No hot water for shower. Wrinkles on bedding so definitely not pressed. Overpriced for sure.
- Farokh (10/5): - food was excellent
- Archana (10/5): - We had taken a suite and our experience was very good
- MAHUL (10/5): Nice Hotel. - Impressed with the standard of hygiene and quality of the hotel/room, would recommend to anyone and stay here again.
- Kishor (8/5): - It was little outside centre of Rajkot but very good value for money. Staff were good and friendly.
- Kansagra (7/5): Fern experience - Service in restaurant was good with Durga being amazing and friendly with smile . Food quality and choice was nice especially with live station. Very poor service at reception 😢 No customer care at all. Needed to amend booking but would not help or change until I threatened to complain strongly.
- N (10/5): Exceptional -
- Ashutosh (4/5): - Bathrooms are terrible
- Col (7/5): Good - Bathrooms must improve . Poor standards
- Jayantkumar (6/5): - Broken sink. Shower water very very luke warm. Bed sheets most likely not washed based on the feel and look. We used our own bedsheets and towels. Breakfast and dinner buffet good quality.
- Narendra (8/5): Quality hotel in a good location - Nice hotel in a good location near the centre of Rajkot. Very good breakfast and evening meals in hotel restaurant. Rate is a little high for Rajkot.
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