TownePlace Suites Richland Columbia Point

Name: TownePlace Suites Richland Columbia Point
Address: 591 Columbia Point Drive, Richland, us

Location: 591 Columbia Point Drive, Richland, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Fully Equipped Kitchens in Every Room

Experience the convenience of fully equipped kitchens in every room at TownePlace Suites Richland Columbia Point. Enjoy the flexibility to cook your own meals and feel at home during your stay.

Complimentary Wi-Fi and Entertainment

Stay connected with free Wi-Fi and unwind with a flat-screen cable TV offering satellite channels in all guest rooms. Whether for work or leisure, our amenities cater to your connectivity and entertainment needs.

Explore, Relax, and Enjoy

Take advantage of our 24-hour reception, rent bicycles to explore the nearby cycling trails, and grab snacks and drinks from our on-site market. With Columbia Park Golf Links and Tri-Cities Airport in close proximity, your stay at our hotel promises both convenience and leisure.

Book now for a delightful stay at TownePlace Suites Richland Columbia Point!

Important Information

Breakfast will be grab-and-go until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Bicycle-friendly property

Rooms Available

One-Bedroom Suite

Offering free Wi-Fi, this suite includes a fully equipped kitchen, a flat-screen TV with satellite channels, a seating area and a work desk.

Max Occupancy: 6 (6 Adults)
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Oven
- Stovetop
- Coffee machine
Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 Queen Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - 32-inch TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
Studio, 1 Queen Bed with Sofa bed

1 Queen Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - 32-inch TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
Studio, 2 Queen Beds

2 Queen Beds
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 32-inch TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - 32-inch TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
Suite, 2 Bedrooms (Hearing Accessible)

2 Double Beds
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 32-inch TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 King Bed and 1 Double Sofa Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
Studio, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - 32-inch TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Braille signage
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
Studio, 2 Queen Beds (Mobility Accessible, Tub)

2 Queen Beds
Internet - Free WiFi
Entertainment - 32-inch TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
Suite, 2 Bedrooms

2 Double Beds
Layout - 2 bedrooms and dining area
Internet - Free WiFi
Entertainment - 32-inch TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - 32-inch TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

2 Double Beds
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 32-inch TV with premium channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
King Studio

Offering free Wi-Fi, this room includes a fully equipped kitchen, a flat-screen TV with satellite channels, a seating area and a work desk.

Max Occupancy: 4 (4 Adults)
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Oven
- Stovetop
- Coffee machine
Two-Bedroom Suite

Offering free Wi-Fi, this suite includes a fully equipped kitchen, a flat-screen TV with satellite channels, a seating area and a work desk.

Max Occupancy: 6 (6 Adults)
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Oven
- Stovetop
- Coffee machine
Deluxe Queen Studio

Offering free Wi-Fi, this room includes a fully equipped kitchen, a flat-screen TV with satellite channels, a seating area and a work desk.

Max Occupancy: 4 (4 Adults)
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Oven
- Stovetop
- Coffee machine
Queen Studio

Offering free Wi-Fi, this room includes a fully equipped kitchen, a flat-screen TV with satellite channels, a seating area and a work desk.

Max Occupancy: 3 (3 Adults)
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Oven
- Stovetop
- Coffee machine

Guest Reviews

Guest (7/5): It was mad decent price was too much - How clean It was How they showed more on the website and then in person it wasn’t how the website and pictures made it seem
rex (10/5): a nice stay - check in staff was very friendly and helpful not sure
Brian (10/5): - Good place
Craig (10/5): - Great desk person, lots of information. Easy check in.
Susanne (10/5): - There were 5 of us in the room. It was very nice. The carpet was aged/stained, but everything else was pleasant. Would stay here again anytime I had a group of us.
Bonnie (8/5): - The property is definitely NOT quiet with the highway noise. Breakfast was marginal and the coffee was terrible!
Bill (10/5): Definitely our favorite hotel! - We specifically choose Towneplace Suites because we always have a great experience when we stay there.
Dustin (8/5): - Hotel and the rooms were well maintained and clean. Customer service was mediocre at best.
Elizabeth (10/5): - Had a nice stay at this property when in town for a wedding. Clean, nice room, friendly staff, and a good breakfast made it positive.
Diana (10/5): - Friendly and personable
Shondra (6/5): - Great location at Columbia Point. Mediocre property and comfort. Wouldn’t stay again.
Matthew (10/5): - Very calm and relaxing,
Stephen (5/5): Disappointed in the value. I would not return. - Quiete well insulated Room was very small. The marketing pictures were deceptive. It was not a suite. TV remote and to work he did not work very well.
Sgralls (8/5): Very good -
Tom (9/5): Great time - Comfortable
2D1B (10/5): Great Option for a 5 night stay. - Excellent stay. Staff was top notch and incredibly friendly. Room was clean and well appointed. The free breakfast was about what you'd expect but the coffee was excellent and was available all day. At checkin we were given coupons for a free appetizer at 2 different local restaurants. We will stay here again.
Royce (10/5): - Very nice clean pet friendly place with great staff
JAMES (10/5): - Just perfect. Nice part of town, near the river and huge park, clean and like new. It is by the freeway, can't fix that!! But I stayed once, and immediately booked and stayed again, and wanted it for third trip but it was booked! I'd be happy to stay there again, which the best compliment right?
Curtis (8/5): Quick visit - One night stay because our water main broke. The hotel staff was very friendly. The lobby was nice and spacious. It had a small convenience store with snacks and drinks. The room was nice. Small kitchen area. The bathroom was on the small side and it faced into the room. We had a small child above us that ran across the room continually until midnight. The bathroom was mostly clean. Some residual matter under the toilet seat and long black hairs on the shower wall. Breakfast was fine. Usual fare eggs, sausage and waffles. Our stay was quick and we were comfortable.
Maribel (10/5): - It was a great experience, friendly and clean.
Nathan (10/5): - Clean. Great amenities. Actually super helpful and kind front-office staff.
D5328WMkevinb (2/5): Beware of shady staff! - I stay in Marriotts all over the world.. this has to be the worst experience EVER! Stayed at this Marriott for a month and was treated well as an Ambassador Elite member. I took a week vacation to the Philippines, and when I returned all my belongings were gone through, and I hand alot of stuff missing, including currency I collected from other countries as souvenirs. Never felt so violated in my life. Beware of this Marriott, so many more better and honest Marriotts in the area.
Bo (10/5): - Shantil provided TOP NOTCH customer service!!!
Macy (10/5): - I stayed the night of 9/4/2024. The sweet lady working the front desk made my stay.
Jesi (10/5): - Great, clean property. The breakfast was very tasty and the staff were super nice and helpful!
Dmitry (8/5): - Clean and comfortable
Robert (10/5): - Izzy our lab enjoyed the stay as did we. Great restaurants near by!
Melinda (6/5): It was a decent stay. I may or may not stay here again. - The room was clean and layout was great. Breakfast was included and it was close to several restaurants. The breakfast was mediocre. And, each morning they ran out of items so you had to wait. Eggs seemed very watery as was the orange Juice.
Michelle (10/5): - I loved my stay here
Explorer22347556358 (6/5): If you are expecting a pool based on description and pictures, there is no longer a pool. - This hotel no longer has a pool. :( First room, smelled strongly of cigarette smoke, so the very nice front desk changed our room right away. She did everything she could to make sure 2nd room was good. Breakfast was good with breakfast sandwhiches, which were tasty and nice grab and go.
gary (10/5): - Great waterskiing
Jose (6/5): - Pictures of property still show an indoor pool. One the main reasons we booked this hotel considering temps were forecasted to be above 90°. Disappointed to find out pool was converted into a conference room about a year prior. Check in staff and the cleaning crew were all excellent. Very good at what they do.
Charles (9/5): Superb -
mshbnyehud (6/5): Some deficiencies lower the value here - I've traveled to multiple TownePlace Suites and this one doesn't quite measure up, unfortunately. Overall, it's clean good views up floors 3 or 4. Very close by quality restaurants/bars -- easy walking distance. Free parking is fairly plentiful. Front desk tries to be helpful. On the downside, there is no swimming pool, neither indoor or outdoor. The door entry technology is old and fails frequently. I had to change out my door electronic key 3 times! Time to replace the system. The bathrooms are dates, using curtains and having thin towels. Breakfast is squeezed space wise, and not as good as other TownePlace Suites I have stayed at. Even worse, when I arrived for breakfast at 6:30 a.m., the main dining area trash can was already full to the top! And there were hardly any egg items remaining to be consumed, and the coffee was lukewarm. The cups used for waffle batter were insufficient to truly make a full waffle. Where's the server!! If you're unlucky, you'll get an "upgrade" that faces a major highway and impacted by noise. Thankfully I bring earplugs. Last, the value (nightly cost) this time of year is terribly overpriced. To pay over $200 plus tax for this experience does not reflect good value.
Jessica (4/5): - Not so good, there was dog hair on our carpet that stuck to our socks. The breakfast was not stocked and the coffee was not good. The “Bold” coffee was everything but. Would not recommend
Steven (4/5): - I booked this stay over a month in advance. I don't know if Expedia or Marriott Bonvoy did this, but my card was charged for the stay IMMEDIATELY, a month in advance of my stay. This will never happen again because I will never use Expedia or Marriott again. Now I have to watch my card bill to make sure I am not double charged for my stay. I rate the stay 5 out of 10. We were there for 2 nights. It was supposed to be a king bed. It was a queen. Housekeeping did not make the room up after the first night. We reused our towels but the trash was not emptied and we could have run out of toilet paper, etc. Breakfast was better than average. The place seemed understaffed.
indoctrin8ed (4/5): Not much to like for this price - plenty to dislike - Don't stay here. I was forced to stay here again due to availability and it was even worse than the first time. TV did not work, card keys didn't work, was stuck in the front door trying to get back in at 4am and the card reader is STILL NOT WORKING to let guests back in. Finally back in, my keys did not open my door, sitting in the hallway waiting for someone to come up with working keys to let me into my room. Tried to get a manager on the phone? Nope. Didn't call back. Multiple attempts just to get a manager to call you back unsuccessful. Lazy, failure of an operation. Old Review from Jul 2023: I would avoid this one ... 2-star level rooms with dated design (see their own pics) and a noisy air conditioner that sit below the window and click on/off all night. Very difficult front desk person arguing with me that my Marriott gold status doesn’t work there. TV is the size of a computer monitor with partially burned out back light. (Have pics) Had hair from another human on my bed covering. (Have pics) Beds are hard. Pillows are not great. Front door doesn’t open after 11pm even though there’s a card reader that doesn’t work. Internet doesn’t work with the “fast option” – had to select the “basic” slower option. Won’t be back for a while – sometimes hotels can turn themselves around. Location is good if you want quick access to Columbia Point – that’s about it.
Verified traveler (6/5): Clean and Convenient - The hotel was clean, and the breakfast was convenient. The room layout was great for a family of 5. I just wish the pull-out couch had appropriate sheets/bedding available. I also found the linens on the other beds to be minimal. It almost seemed like they ran out of bedding.
Chad (8/5): - Townplace suites was a nice motel. However I learned an important lesson from this overall experience. I will never use Expedia again nor would I recommend anyone else use their service.
Korlin (10/5): - Our room has two queens. It was large, comfortable and quiet (Wednesday night)
Jeremy (10/5): - Clean, friendly and what was expected.
indoctrin8ed (4/5): Not much to like for this price - plenty to dislike - I would avoid this one ... 2-star level rooms with dated design (see their own pics) and a noisy air conditioner that sit below the window and click on/off all night. Very difficult front desk person arguing with me that my Marriott gold status doesn’t work there. TV is the size of a computer monitor with partially burned out back light. (Have pics) Had hair from another human on my bed covering. (Have pics) Beds are hard. Pillows are not great. Front door doesn’t open after 11pm even though there’s a card reader that doesn’t work. Internet doesn’t work with the “fast option” – had to select the “basic” slower option. Won’t be back for a while – sometimes hotels can turn themselves around. Location is good if you want quick access to Columbia Point – that’s about it.
Deborah (10/5): - We love the location of this hotel. It’s across the street from many nice restaurants that face the river. The hotel rooms are large and very clean.
Andrew (8/5): Would recommend - Hotels.com messed up our booking but the hotel made it right. The king bed was a little firm. Other than that it was great.
Douglas (8/5): Family Visit - Bed was hard and carpet was dated and worn.
ChappyPants (6/5): Great people, but... - I think the people working here are extremely nice and doing the very best job that they know how. I also question whether THEY are getting enough help! Now, that may not be entirely the fault of ownership, either... it's hard to find people nowadays. I have stayed here a number of times, sometimes under my name, most of the time under company. It's barely 10 years old but it feels WAY older inside... just pretty run down. I was shocked to check in and find out there was no hot tub or pool. It was on a note on the check-in counter. See, I get that it isn't listed in the amenities anymore, but for those who have stayed at the hotel many times, such as I, there's no reason to look at the amenities... we already know what it offers, right? So, that was a dissapointment, though the manager on duty offered me 10,000 Marriott points which I thought was a nice gesture. I spoke to her later and it is clear that she is very sweet and probably hates dealing with people like me, but things were kind of a nightmare: * Upon walking in, it was kind of gross. Like, they had vacuumed, but there were stains all over the carpet. I'm told they replaced it like three months ago. Well, that's a shame then. * The living space is large, but misconfigured. There is no desk. You have to use the table. But if you sit at the table, you face AWAY from the TV. I literally just had to move the TV to the table and try to work that way. * The TV was way to small in the living room for the size of the space. They were older TVs, too. * The power outlet next to the table was put in so janky and wouldn't even hold the prongs in for anything. * The TV in the living room was missing the HDMI cable from the box to the TV. The TV in one of the bedrooms wouldn't turn on because the remote was dead. So I just took the HDMI cable from that TV and put it on the main TV in the living room. * HOWEVER, the Internet WOULD NOT work on the TVs fast enough to run the Internet TV (Netflix, Max, etc). This ENSCO system is absolute horse manure. * I tried to use a Chromecast stick I have. However, because the Marriott uses a splash page after connecting to the Internet, I was unable to actually use it. I had to use my phone as a mobile hot spot. * The windows were really gross. They need a window-washer to do these immediately. I appreciate the kind people, however after some number of years, this will be the last time I stay here.
sherrie (10/5): - Very friendly staff and the continental breakfast was very good, lots of choices!
Denise (10/5): - Nice and convenient location
Verified traveler (4/5): Disappointed - The room was disappointing! The air condition unit made horrible noise, and the traffic noise was horrific! They offered free internet streaming in the TV, however the internet speed was so incredibly slow it was a joke!
Anonymous (10/5): Exceptional -
Darlene (4/5): - No sound insulation No mattress for crib. Just a piece of cardboard Free breakfast was disappointing
Margie (8/5): - The hotel was remodeling rooms, amenities, and facilities. I would stay here again. I like layout and staff. 3rd floor quiet.
Arthur (8/5): - Overall it was fine. Too much noise from construction above our room. Why would they let them work on a weekend?
Whitney (10/5): - Loved Julia that checked us in! She was so friendly and super understanding of us having little kids. She went out of her way to give us crayons and other little goodies to make us feel welcome, and was very kind even when our neighbors werent appreciative of our kiddos being loud. The area was super close to a great park right along the river with great views and a walking path. Also great dining (Anthony's & Lu Lu's) within walking distance and a grocery store and Starbucks just down the street. We were really pleased witn this spot overall.
Shannon (2/5): - Worst bed ever. Like sleeping on plywood with a blanket. Absolutely the worst mattress ever. The pool was down. That’s bad when I booked because of having a pool.
Isabel (4/5): - Very dirty. Food on kitchen
Tanya (8/5): Very clean - I was pleased with my stay for the most part it was quite and clean but when asked about the handicap chairs to get in the pool the girl didn't know how to use it so I didn't get to play in pool or sit in hot tub which was one main reason was staying there and we went down to have breakfast the next morning and it was over they told me the weekend hrs so that was irritating to say the least and I asked for a handicap room and the room was not a handicap room and it was on the 4th floor thank God that they had just got the elevator working again!!!!!
TOM (6/5): Needs new carpet throughout. - Everything seems to be 15 years old. All of the flooring needs replacing. We kept getting pricked by the carpet tack strip going into the bathroom.
Marissa (10/5): - The staff was wonderful.
Lisa (10/5): perfect suite to relax & enjoy the scenery ! - the location is great! all of parking should be lit up
Patrick (8/5): Week long stay - The hotel was great. W e had a one bedroom suite that was very nice. My son thought the pull out bed was very uncomfortable. Also, the breakfast choices were redundant and had little variety, but overall, we enjoyed our stay.
Merrilee (6/5): - Room was not ready until 2.5 hours past noted check in time. Lots of noise from surrounding rooms all night. Really appreciate their accommodation of our pets, and the location is great if you’re traveling with dogs as the river trail is across the street.
Verified traveler (10/5): No complaints - Perfect for the family. Breakfast and the pool were great. Room was clean.
Roxanne (2/5): - Not much the entire hotel is just plain dirty. Our bathroom was covered in someone else's hair.The service is terrible. The breakfast was cereal, boiled eggs or yogurt. No silverware and the coffee was weak and cold. We will not stay there again.
Jennifer (6/5): - Hotel was good but was the worst continental breakfast I have ever seen for the price of the room it was the worst I have ever experienced. Breakfast is one of the most important thing I look at in a hotel with a family of 5. Really disappointed
636trinam (10/5): EXCELLENT, LIKE HOME AWAY FROM HOME - I recently bought a home in the tri-cities area and stayed at several hotels before I stayed here. Once I got here, I stayed here, in fact I went on a trip and came back here. The staff is awesome, the hotel is clean, the beds are comfortable, it is quiet, great location, it is a great place to stay, the best in the tri-cities area. I highly recommend this place; it is the very best.
Gina (8/5): - Overall nice kitchen and bath towels
Gail (8/5): Bed is so hard… might was well sleep on the floor - Our only complaint and it’s one that will keep us from stay there again is the bed! We sleep on a firm bed but this bed was crazy hard. We travel and stay in the TriCites at least 4-6 times a year and were excited to add this hotel to our list. Unfortunately not until they change out mattresses
Rogelio (2/5): Ghetoaway from Seattle - The staff wasn't professional. Me and my family traveled 3.5 hours from Seattle to this hotel just to be put on a non over looking the lake view which we reserved and paid in 3 to 4 weeks in advanced. Should have printed in the website that the lake view was non guranteed so people will be aware. Talk to Asst Manager, still no progress. Will never coming back nor will recommend to my friend, families, and co worker here in Seattle. No thanks..
gary douglas (10/5): - lovely waterfront area
Carol (8/5): 35th Anniversary 2.0 - I liked the suite... retro 70's. Comfort was ok. Our room had the freeway on 2 sides so a bit noisy and the bed was firm... I prefer softer. But the AC worked and there was no smoke in the room which was very impotant in 107 degree days and poor air conditions outside. We were close to LuLu our favorite restaurant and the dinner cruise we came to Richland to go out on and that was what was important to us.
Verified traveler (10/5): - Trip went smoothly. Cost a little more than another site but it he other site was a nightmare.
Verified traveler (10/5): - Thinking a big hotel should not advertise that they serve breakfast then not be prepared when a trip to Costco goes bad and have nothing to feed the people who spent almost 200$ to stay there hoping for breakfast…. Should be more prepared but lovely other than that very clean not far from the river swimming area quiet area and nice for family’s with small children.
Verified traveler (4/5): - While the room itself was very nice we had several other issues that made us unlikely to stay here again. Our room was missing hand towels, which we requested along with extra coffee and shampoo. After telling us they would bring it shortly, we waited about 2 hours before asking again. Another hour later they finally brought large towels and shampoo but we never received coffee or hand towels despite asking two times. We also found the breakfast selection was severely lacking, especially considering the price point of the hotel. Nothing besides green bananas, boiled eggs, yogurt, and granola bars. As someone who doesn't eat dairy, I had basically no selection. Finally, we did enjoy the pool and hot tub. However the bottom of the hot tub was incredibly rough- more so than the usual texture of a pool or hot tub, which actually ruined my brand new swim suite bottoms. All and all, not a great experience.
Verified traveler (10/5): - The hot tub didn't work, everything else was great! Super clean!
Verified traveler (10/5): - Customer service was above and beyond. I appreciated the manager reaching out to me before i arrived and then the lady checking us in was so friendly and accomodaring.
Verified traveler (10/5): - Enjoyed the two bedroom suite and kitchen... loved the location!
Verified traveler (10/5): - The customer service was excellent and i was very accommodated, cant wait to stay again!!
Verified traveler (6/5): Hard bed - The bed was possibly the hardest bed I've ever slept, or not slept, on in a hotel.
Denise (6/5): Dirty rooms - We checked in without actually going up to our room. Then when we went up with all our luggage and food stuff, since they don't feed you anymore. Got in the room, the bed wasnt made up, the bathroom had dirty towels. Couldve been really bad since it was Christmas day and there wasn't any cleaners in that day. I went down and got a new room way on the other end of the hotel on another floor. At least this room was clean and they brought us more towels when needed since we were there 2 nights and they didn't clean our room or restock towels. That's a real pain and ridiculous. Hotels that used to feed people a real breakfast and now don't, need to give their guests a better price on their room. They offered instant oatmeal, breakfast bars and water. We brought our own and made it in our room. They did take a small amount off for a dirty room. This was actually the second time we were put in a dirty room at this hotel this year. They need to keep more cleaners on staff and clean the rooms right away like they have always done in the past, then they wont get overlooked and put in the computer as clean when they aren't.
Neil (8/5): - Good place to stay especially if you're traveling with a pet.
aoifec222 (2/5): Not taking covid seriously - Mercedes sitting on front desk no mask nor was the other guest talking with her. Can’t stay somewhere that doesn’t take my safety seriously. Not the first Marriott I’ve encountered on this trip that has all the right signs outside but no staff following the guidelines inside unfortunately.
U9957SYstevenc (2/5): Disappointing ... Hopefully just bad approach to COVID - This was a very very disappointing stay. Management's approach to deal with COVID was very weak and very disappointing. First, they are only cleaning once a week ... so they never cleaned our room when were there. So we did all our own taking out trash, getting towels, etc. Very disappointing. Second, Breakfast was a TOTAL FAIL. They had some cereal boxes and some frozen breakfast sandwiches. No juices, nothing else. And after it get's picked over, they have nothing to restock. Nice young mom got there right before more, and apologized for taking all the apple jacks, but said she had little kids in the room. I don't blame her at all ... she's trying to deal with kids and has no options. I blame the management for not trying harder. OTHER hotels in Richland were offering much better breakfast. Still offered a real breakfast. TownPlace Suites just gave up and left their customers with nothing. Third, didn't offer anything at all for loyality. No welcome gift, no upgrade, no offer or anything. Just poor surface. YES, COVID is tough, but I really think TownPlace just gave up and didn't even try. Very disappointing. Not what I would generally expect from Marriott. I hope that maybe they would do better after COVID. BUT I have little confidence in that. This seems like a "do the least we get away with" kind of place, whereas usually Marriotts seem to try harder.
Bob (10/5): - Excellent!! Kudos to the front desk person who was super friendly and helpful.
Jessica (8/5): Nice, clean rooms - We had an issue checking in when they couldn't find our reservations. After 20 minutes and a few phone calls they were about to get our rooms. They were very clean and enough space for the kids to play. One suggestion is they upgrade to a kuerig instead of a coffee pot! Great location if you are planning water activities.
Verified traveler (6/5): - Property is tired. Carpeting is shredded. Mattresses were super uncomfortable. I paid for a room that had 2 beds and a sleeper sofa but was given a room with 2 beds only. Room had a nice size table to work at which was great but no nearby power outlet, no desk lamp. Half a roll of toilet paper for 3 people. One little tiny bottle of shampoo and conditioner for 3 people. Only decaf coffee with my coffee maker. Housekeeping must be cutting corners. Super dissapointed in our stay. Not impressed with this chain.
Verified traveler (8/5): - I didnt like how there waant breakfast nor fitness center and indoor pool open
liveinwa (2/5): Don’t stay for any loyalty benefits - Was told there weren’t any upgrades even though I could book a better room online at 10pm at night. The place was practically empty. Lost all goodwill with me. Standard rooms are very small. While I didn’t plan on using the sofa bed you wouldn’t be able to walk around if you did. Buffet is what you expect. Heard freeway noise all night. Staff not very helpful.
Verified traveler (10/5): - Excellent safe location right across from three very nice restaurants. Columbia river within walking distance.
Verified traveler (8/5): - This place is in a great location close to restaurants and bars, but very quiet and safe. There are extra amenities for guests who are staying more than a day or two.
Verified traveler (10/5): - Close to a psrk and restaurant for relaxation and brisk walks
CF (8/5): - Great accommodations for the price. The kids were disappointed that the pool was not open but over all great night’s sleep and yummy breakfast!
MMPJMH (10/5): THAN YOU, SERENA...!!! - There's plenty to like about this TownePlace -- starting with GM Serena and her friendly, professional crew. First of all, the elevators are enormous (which is important to those travelers with lots of stuff)... the breakfast features the famous TP cracked-pepper fried eggs... little milk cartons... fresh apples and bananas... the fitness room is big with free weights and a scale.. the windows open for a breeze... and try for the even-numbered rooms because the view is amazing. Nicely done (again, since this is our 4th visit over the years), GM Serena!
kenyamitek (10/5): Just right for me - What a ideal location for me to stay in the TriCities. This was close to every thing. Best of all, it has a kitchenette as I like to cook while on trips with such a tight schedule where eating out would have been inconvenient. There is a WinCo less than mile way so that helpful to get supplies for cooking. I enjoyed the fitness center with it's working order machines. Nice complimentary breakfast but the space was a little tight. Regardless, the staff was amazing, very pleasant and helpful The room was clean and the bed was comfortable with an accurate thermostat. Parking was ample. Overall, I had a very pleasant stay and would recommend it as place to consider when in the TriCities.
MelissaJ (10/5): - We loved the spacious room that was so clean. The complementary breakfast was perfect. Our kids enjoyed the pool. This hotel is conveniently located. Highly recommend this hotel!
kelownageek (10/5): Great staff - Had a problem with my credit card. Nevertheless, the man at the front desk allowed me to check in and gave me time to correct the problem. Very understanding and helpful. Can't thank him enough. Love the room. Love the location. Very comfortable. Great staff. Highly recommended.
Chris (10/5): - Outstanding service by Jasmine the GM. Our TV wasn’t working and she immediately came up and fixed it. Decent breakfast also. Nice view of the Columbia River. Best place I’ve stayed in the Tri-Cities.
Verified traveler (8/5): - It was easily accessible from freeway. Central location for us. Plenty of parking.
jodienelson2015 (8/5): Great place when staying for more than a day or two - I am supper picky about rooms being clean. This was one of the best places I have stayed. This suite had a bedroom, and seperate living area with kitchen (even a small dishwsher). There is a park right near the hotel and the hotel is pet friendly, so it was nice to have the park. The park is right on the river, part of it is lush and the other side is like a dessert. We spent nights here.
Natasha (8/5): - Perfect 2 bedroom suite made life easier. Beds