Homewood Suites Springfield

Location: 7010 Old Keene Mill Road, Springfield, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Free beach shuttle
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Grocery deliveries
• Wheelchair accessible
• Outdoor furniture
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Happy hour
• Shopping on site
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Free beach shuttle
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Accessible shuttle
• No accessible shuttle

Rooms Available

• One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking

  This suite includes a fully-equipped kitchen, flat-screen cable TV and seating area with a sofa bed.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Oven
  • Stovetop
  • Toaster
  • Sofa bed
  • Trash cans
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• King Studio Suite - Non-Smoking

  This studio includes a fully-equipped kitchen, flat-screen cable TV and seating area with a sofa bed.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Kitchen
  • Sofa
  • Oven
  • Stovetop
  • Toaster
  • Sofa bed
  • Trash cans
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• One-Bedroom Corner King Suite - Non-Smoking

  Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and a microwave. This suite is air-conditioned and features a seating area with a TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Kitchen
  • Sofa
  • Oven
  • Stovetop
  • Toaster
  • Sofa bed
  • Trash cans
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• King Studio - Mobility and Hearing Access/Non-Smoking

  Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, a dishwasher and a microwave. This studio is air-conditioned and has a seating area with a TV, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Kitchen
  • Sofa
  • Oven
  • Stovetop
  • Toaster
  • Sofa bed
  • Trash cans
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• King Studio Suite - Hearing Access/Non-Smoking

  Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and a microwave. This studio is air-conditioned and has a seating area with a TV, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Kitchen
  • Sofa
  • Oven
  • Stovetop
  • Toaster
  • Sofa bed
  • Trash cans
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• King Suite - Hearing Access/Non-Smoking

  Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and a microwave. This suite is air-conditioned and features a seating area with a TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Kitchen
  • Sofa
  • Oven
  • Stovetop
  • Toaster
  • Sofa bed
  • Trash cans
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• King Studio with Roll-In Shower - Mobility and Hearing Access/Non-Smoking

  The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and a microwave. This studio is air-conditioned and features a seating area with a TV, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Oven
  • Stovetop
  • Toaster
  • Sofa bed
  • Trash cans
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• One-Bedroom King Suite - Non-Smoking

  This suite includes a fully-equipped kitchen, flat-screen cable TV and seating area with a sofa bed.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Oven
  • Stovetop
  • Toaster
  • Sofa bed
  • Trash cans
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• King Suite With Accessible Tub - Mobility And Hearing Access/Non-Smoking

  Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and a microwave. This suite is air-conditioned and features a seating area with a TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Kitchen
  • Stovetop
  • Sofa bed
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

Guest Reviews

• Wendy (10/5): We had a wonderful time staff was curtious to us and very helpful we. - Beds and pillows were amazing Hard to get to get too
• Oscar (10/5): La magia de Virginia - Una excelente ubicación, tienes un Mall muy cerca. La habitación muy confortable y el personal muy amable.
• Lakeanya (10/5): - Very friendly and comfortable atmosphere. Parking
• zhenghao (6/5): -
• Kaitlin (10/5): -
• Antonio (10/5): I would stay again due to the convenient location. - The breakfast had a good assorted menu. I didn’t like the separate paid parking.
• Melody (5/5): - Staff was not friendly felt more like a burden than a guest.
• Josama (10/5): -
• Graciela (10/5): It was very comfortable - The room The price
• Tanisha (6/5): -
• Singh (4/5): Staff not friendly, rooms need to be updated. Will not be back - Convenient!! Rooms need to be updated!!! Why are they charging $15 for parking. Stayed at this hotel before there was no parking charge.
• Diwakar (8/5): Comfort and nice stay - The location , the breakfast Nothing specific
• Joan (5/5): Dog Friendly but not cleaned properly. - It was the standard free breakfast fare. Just ok. We rented a pet friendly room. The room spelled badly of "dog." Yet we paid $75 upcharge for cleaning of a pet friendly room. The room was clean but the smell was very obvious. We have stayed in dozens of pet friendly hotels without the dog smell; so no excuse, sorry. YOU NEED TO DO BETTER We are Hilton Honors members for almost 20 years.
• Tamika (10/5): -
• shockman (10/5): Very nice, staff very accommodating - Staff very helpful, very professional Breakfast was warm at best
• Denis (9/5): Good stay, good facility, I would stay there again - Staff is very helpfull, breakfast was good Location, parking policy
• Deirdre (9/5): - Very clean and comfortable throughout hotel. The staff were very courteous and helpful. The house keeping staff were also exceptional and the breakfast had lots of choices and very good. Really liked the spacious area to eat at and sit. We will stay here again when we come to visit family. Great location Can't think of anything
• Sonia (8/5): - Location, amenity Other guests door slamming
• Ebony (9/5): -
• Ernesto (10/5): -
• MELISSA (10/5): -
• Michael (6/5): -
• Pellerin (6/5): -
• Corey (9/5): -
• Sulevis (9/5): - Breakfast
• Dawn (8/5): - Nice breakfast, large room, comfortable bed Wish parking was free
• MAGNA MERCEDES (9/5): -
• Liran (6/5): Decent. - The room was very spacious. The room appliances included refrigerator and a freezer, also smart TVs. The bed sheets smelled very bad. Breakfast was very poor.
• Sousa (7/5): - Hotel was very nice! Big rooms No lights at night when you walk up to the main door from the garage. Very very dark.
• GaM67 (8/5): - No comment No comment
• Kathleen (9/5): We will definitely be back - I loved the large suite with two rooms The handicap parking wasn’t close enough
• Arwyn (3/5): -
• Maurice (10/5): My travel had me and my family to come in very late and it was not a problem at all. Thank you. - My room stay. Parking. Need more space.
• Metasebia (10/5): -
• Osvaldo (10/5): -
• John (9/5): - The rooms were nice. Had to pay for parking.
• Alex Shamray (7/5): - paid parking
• Ryusuke (7/5): -
• Douglas (9/5): - Room and breakfast Parking garage was a bit tight
• Hadi (8/5): - .
• Debo (10/5): - Healthy food and clean room with a polite and friendly staff
• Mark (2/5): - Had an unexpected business change of plans. With several WEEKS notice, the property would not let me cancel nor would they let me re-book at a later date? I could understand if it was the day of, or close to the arrival date, but they literally had weeks to rebook the room, yet woudl not make any accommodation. There is no reason, even if it is "policy", why they could not let me either cancel or rebook at a later date because surely they had ample time to fill the room. Simply put - terrible customer service. I stay in Springfield all the time, and this guarantees I will NEVER stay at this hotel. So, because they did not want to budge on a 2 night stay, they will lose dozens of nights over the next few years. Great customer service choice folks...
• Lisa (10/5): Came in town for an Arlington National Cemetery gravesite service and had a very comfortable, two-night stay. - Spacious. Well furnished. Kitchenette. . Excellent breakfast. Paid extra for parking.
• Carolyn (10/5): - 3 grocery stores near hotel plus food options
• Carol (10/5): - Everything was fine The exception was an incomplete install of a new overhead fan assembly. It dangled above us, on a angle with the ceiling hole showing. Surprisingly the fan was nice and quiet.
• Nanyamka (10/5): - The staff was friendly, the hotel and room were extremely clean. I only wish that paying for parking was mentioned during check in. I went to leave and had a ticket/voucher to pay for parking on my windshield..
• Jar Jane (10/5): - Great place to stay Beautiful place
• Kristen (6/5): -
• Chantilly (6/5): - The toilet didn’t flush. We were moved to another room there was rust in the shower. Garbage was taken out. There was only one elevator.
• Verified traveler (6/5): Please enforce non smoking for non smoking areas - The customer service was good. Free breakfast. Having a kitchenette was a plus so you don't have to eat out during stay. The overall building seems like it is older. Despite not permitting smoking, the room smelled like smoke. The stairwell down to the garden/patio (an area where people could enjoy sitting outside, grilling, and walk pets) smelled of smoke. One of the elevators didn't work. The smoke-smelling room was the main reason for leaving early as smoke inhalation is a major asthma trigger.
• Mikeya (10/5): - I had a wonderful stay at the Homewood Suites. The staff was professional, welcoming, and always willing to help with anything I needed. My room was clean, comfortable, and well-maintained, with all the amenities I could ask for. The bed was especially comfortable, which made for a great night’s sleep. The location was convenient, and I appreciated the variety of dining options both on-site and nearby. Overall, the Homewood Suites delivered a relaxing and enjoyable experience—I would definitely stay here again and highly recommend it to others.
• Jessica (10/5): - Our room was exceptional, so clean, spacious, comfortable beds, amazing shower. My ONLY complaint was there wasn’t a good area to take my dogs outside to go potty. The only grassy areas were next to restaurants and they were very littered and my dogs (labs) on several occasions tried to eat some chicken bones from the restaurant next door. It would have been the perfect stay had there been more areas from them directly outside. I realize that isn’t the hotels fault that surrounding areas were littered but I do wish they had a better pet relief area. Fortunately we were able to drive to parks! Would definitely stay again. Staff was super kind and responsive to anything we needed.
• Martha (8/5): - it was good
• maleshia (9/5): I will definitely come back! - Receptionist was friendly and amazing! N/A
• Adam (8/5): - Good
• Ahmed (9/5): -
• Malcolm (8/5): - Great location for foodies and easy access to the local entertainment areas
• Maureen (10/5): -
• Donnell (10/5): -
• Nilda (10/5): - Clean room and great breakfast!
• LaToya (10/5): - It was great!
• Jonathan (10/5): - It’s a very nice and convenient hotel
• Florentino Bogen (8/5): Good stay - Nice lobby friendly staff spacious room the only let down was the old bed and thin bad quality sheets
• Loane (8/5): Very good -
• Maja (10/5): Exceptional -
• Bernice (10/5): - The employees was very respectful and the place was amazingly clean
• Jerry (4/5): - They advertised a pool and daily housekeeping. No pool and housekeeping was scheduled for every other day and we had to flag down a housekeeper at 5 PM of day 3 to get ours cleaned
• Jasmine (10/5): Exceptional -
• Lawrence (6/5): Poor customer service - Front desk lady has absolutely no customer service skills. Made me feel like I wasn’t a paying customer.
• Kristy (10/5): - Staff was amazing, the food was great. very easy to get around, definitely will be coming back soon !!
• Tracey (10/5): - My only issue was the safe in our room did not work. When we returned from dinner, I asked about the status and was told that it was broken. It was replaced after requesting it to be replaced. The handyman was wonderful.
• Arthur (7/5): Musty smell and room not having been cleaned took away from the experience which was otherwise good - Property was good. Room had a musty smell I did not like that the room was not cleaned after the first night.
• Matthew (10/5): - My room was amazingly clean and comfortable, and the communal areas were tidy and attractive.
• Hasson (10/5): Exceptional -
• Krystin (2/5): - My initial impression was that the facility and staff were delightful. However, I quickly changed my opinion. While I was turning down my bed, a roach ran off of it. When I went down to the front desk to tell them that I wanted to change rooms because of the roach. They informed me that they did not have a pest problem and wanted to see a picture of the insect. I had a picture of the roach in the room and I showed it to them They told me that they were booked and that there’s no possible way I could switch rooms Eventually, a manager came and a new room magically appeared.
• Al (8/5): - Every nice property. Very nice location. Fit our travel plans well.
• Stuart (2/5): - When we checked in we were informed the water would be turned off for likely 8 hours from 10AM-6PM the next day, which we were staying that day. We thought that was outrageous not to have been told when making the reservation and left the next morning. The property would not offer a refund for the day we left and seemed completely indifferent to our surprise at having no shower or bathroom available for most of a day. Also, to park in the lot, you had to register on a site and give credit card info out too who???? it was ridiculous. Hilton has lost our business if this is how they now manage their properties.
• Kathryn (6/5): - We checked in at 11pm at night and heard gunshots. We checked in the night receptionist was polite and friendly. But he informed us that there was a problem with the water heater but it’s now fix and will be able to shower but wait an hr. Waited an 1 hour and the water still freezing cold. A little disappointed because after traveling across the country I was looking for a hot shower. So decided to just shower in the am. We over slept, and got to the breakfast area at 0905 (yes, I’m aware breakfast is until 0900) but considering they had no water for 8 hours be a little gracious but the a lady said we can grab food of whatever that’s left so that was nice, then this guy and a lady wearing a hijab came out and the lady told us the kitchen is closed and I told her the lady just said we can get food. Then she rudely asked which lady and I told her and she literally just stared at me rolled her eyes turned around and said nothing. Rude. Lost whatever appetite my daughter and I had. And left. The water still not warmed up. I called the receptionist and a mechanic came and fix it. He was very nice and professional.
• Mari (10/5): - Really enjoyed the free breakfast buffet and evening happy hour. Lots of dining options available nearby. Rooms were large and comfortable. Staff were very friendly and accommodating. My only complaint is about parking. The parking structure gets full over the weekends plus there is an extra charge that's not exactly cheap. If you end up getting back to the hotel late enough you will be forced to park on the top floor of the structure and the elevator is located on the opposite side of where the entrance to the hotel is - very odd placement. Other than that everything else very comfortable! Would probably stay again.
• Denise (10/5): - Great base for sightseeing. Only a couple of miles from the Franconia Springfield Metro which took us to the National Mall and memorials avoiding the DC traffic. Shopping and restaurants within walking distance. Hotel clean and rooms comfortable and spacious. Efficient friendly staff.
• Charles (8/5): Entrance to Property was horrible! - Entrance to property
• Paxton (7/5): it was okay but shower doesnt get hot - location the water in the shower is ice cold. this is the second stay where the shower has been ice cold.
• Casey (10/5): Great space! - This room was perfect for us! I wish we could’ve stayed longer! It was very clean and had more than we’d need!
• Lori L (8/5): - Staff is always so great at this hotel! Nice breakfast. Huge rooms!
• Francisco Javier (8/5): - Great location, nice staff. Cleaning was ok, but need to be improved.
• Glen (6/5): - The room air conditioner did not work properly. Very poor parking for charging you. Breakfast was real really pretty good.
• James (10/5): - Very convenient location Family friendly nice clean rooms friendly staff
• Jim (6/5): 1 star - After checking in and given a key to 328 we entered the room unmaid beds trash and garbage stillbin the kitchen. We were moved to 300. Went to ice machinebon 3rd floor, didn't work. Went to second floor didn't work. Finally 4th floor machine worked. Carpet in lobby area in serious need of cleaning.
• Clive (6/5): - Paid parking, when i could've stayed at Homewood Suite at Porter Road in Falls Churc with free parking.
• Dereje (10/5): - I really enjoyed the great service in this hotel.
• Ta'Ona (10/5): - I like that this property was in the area full of food options and grocery options.
• Clint (10/5): - It was ok to stay the night. I wouldn’t stay for an extended period. No restaurant onsite and pool was closed which is why I picked here
• A (8/5): - Overall great stay
• Jillian (8/5): - We have stayed here multiple times as we have family in the area. We are a family of 5 so it can be difficult to find hotel options but Homewood comes through for that. The breakfast staff is attentive and keep the area clean and stocked. The front desk attendants have all be pleasant and friendly. They used to not charge for parking and had a pool. We do miss the pool but understand in VA it's not common for hotels to have indoor pools.
• Glenn (6/5): - During my recent hotel stay, I was impressed by the exceptional staff. The next day, I received a text asking about my experience, which I appreciated. I mentioned enjoying my stay and requested a change of sheets after a couple days. However, when I returned that night, I found the old sheets still in a pile on the floor and no towels provided. Surprised, I called the front desk and learned an engineer would come to make the bed, but I was also concerned about the towel situation. I decided to visit the front desk for a room change. The young lady there was very accommodating and quickly helped me move to a different room, which I appreciated. Despite this minor hiccup, the overall experience ended well.
• Gail (4/5): - Reserved King bed suite. None avail at check in as well as had to pay for parking. Breakfast poor. Cannot get Hilton points if reserved thru Expedia.
• Jose (10/5): - Excellent
• Hassan (10/5): - Perfect spot in Springfield
• Kathy (10/5): - Great location
• SAMUEL (10/5): - Very Safe area.

Photos