Yumoto Fujiya Hotel
Location: Yumoto 256-1, Hakone, jp
Star Rating: 4 Stars
Property Type: Ryokans
About this Property
Hot-Spring Baths and Reflexology Treatments
Yumoto Fujiya Hotel offers a rejuvenating experience with its hot-spring baths and reflexology treatments, perfect for unwinding after a day of exploring Hakone.
Diverse Dining Options
Indulge in a culinary journey with 4 dining options at the hotel, from traditional Japanese dishes at Katsura to a Chinese menu at Tokaro, ensuring a delightful dining experience for every palate.
Recreational Activities and Relaxation
From in-room massages to a sauna, private hot-spring baths, and an outdoor pool, guests can enjoy a variety of recreational activities. Whether playing mah-jong, karaoke, or simply relaxing, there's something for everyone at Yumoto Fujiya Hotel.
Experience the ultimate blend of relaxation and luxury at Yumoto Fujiya Hotel. Book your stay now and create unforgettable memories in Hakone.
Important Information
The full amount of the reservation must be paid at check-in.
You must check in by 19:30 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given.
Guests with a half-board booking will be served Japanese meals.
Extra charges apply to use of the reservable private hot-spring baths.
Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Car hire
- Sauna
- Massage services
- Currency exchange
- Chapel/shrine
- Karaoke
- Public Bath
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Garage
Rooms Available
-
【Main Building】Japanese Style Room - Non-Smoking
The spacious family room offers air conditioning, tatami, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 2 futons.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
- Tatami (traditional Japanese flooring)
-
【Run of the house】Twin Room - Non-Smoking No View (1-2 people)
Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
-
Triple Room
The spacious triple room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
- Tatami (traditional Japanese flooring)
-
【Run of the house】Twin Room - Non-Smoking (No View)
Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
-
【Run of House】Japanese-Style Room - Non-Smoking
The spacious quadruple room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The quadruple room offers a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV, as well as mountain views. The unit offers 5 futons.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
- Tatami (traditional Japanese flooring)
-
【Main Building】 Japanese Western Style Room - Non-Smoking
The spacious quadruple room provides air conditioning, tatami, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds and 3 futons.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
- Tatami (traditional Japanese flooring)
-
【Rainbow Plaza】Twin Room - Non-Smoking (River side good view)
Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as river views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
-
【Main Building】Deluxe Twin Room - Non-Smoking (River side good view)
The spacious twin room offers air conditioning, a tea and coffee maker, a balcony with river views as well as a private bathroom featuring a bath. The unit offers 4 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
-
【Renovated】Main Building Japanese Western Style Room Type B, Non-Smoking
The spacious quadruple room offers air conditioning, tatami, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 2 beds and 3 futons.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key card access
- Tatami (traditional Japanese flooring)
Guest Reviews
- Meng Fai (10/5): -
- Chau Shen (9/5): -
- Hana (10/5): - Beautiful hotel in a convenient location. Our room got upgraded when we checked in and it was gorgeous. Breakfast buffet was great, plenty of options and food was delicious. Staff was lovely and helpful and made check in and check out process very easy. We will be back next time for an extended stay
- Cedric (10/5): - La chambre confortable, le buffet du petit déjeuner et le onsen sur place.
- Allison Ruth (10/5): -
- INOUE (8/5): -
- bahareh (10/5): - The onsen, the location, the food... this hotel is perfect, i will go back for sure.
- Nora (10/5): - Best hotel we stayed at during our trip! According to the website, our room was renovated not long ago (and we saw that they were renovating the outside pool area as well). The hotel is very close to the train station, we just needed to cross a bridge. The staff is very friendly. There are little corners in the hotel to make memento for yourself or as a present - origami, little wooden cubes infused with different scents, stamp on fine Japanese paper. We loved the layout, the size, the cleanliness of the room, and especially the view from our room / big balcony!!! Even the futon mattress was comfy! There are unisex kimonos provided that you can wear in the hotel. The amenities, infrared sauna, indoor and outdoor onsen, and the cedar smell of the wooden outdoor onsen bathtub were all really nice. The breakfast was superb with loads of options.
- GEERT (8/5): -
- Daniel (9/5): -
- Muzaffer (10/5): -
- Yossef (9/5): - The room, the food, the crew, free onsen. 7 eleven available. It was about 40min from gora. Most of the tresterunts and shoops are close after 1800.
- Natalie (7/5): Great location and breakfast but lacking some modern hotel facilities - Location is excellent. 5 minutes by foot across a bridge from the train station. Close to the bus connections as well. Breakfast was excellent. Lots of choices and buffet style so portions are unlimited. No fitness room or gym. All hotels these days should offer this. They have a karaoke room and mahjong room but no place to exercise The shower in the bathroom sprayed everywhere and made quite a mess
- Caroline (7/5): Bien pour l’emplacement et le onsen - L’hôtel était extrêmement bien situé pour visiter Hakone et le circuit touristique. Il est pile en face de la gare; le chemin est fléché (5 min à pieds grand max). L’hôtel est très calme. La chambre était propre. L’eau de la douche n’a pas beaucoup de pression. Les lits futon sont faits et défaits tous les jours. Les onsens sont très agréables. Nous avons fait un dîner Kaseiki, qui était très bons, mais nous avons été servies à la va vite et avons eu l’impression d’être pressées pour finir le repas. Dommage. La cuisine peut sembler haut de gamme, mais le service ne suis pas. Finalement on paye plus la localisation et les onsens que le service irréprochable d’un resort (en tout cas au niveau du restaurant). L’eau de la douche n’a pas beaucoup de pression. Nous avons fait un dîner Kaseiki, qui était très bons, mais nous avons été servies à la va vite et avons eu l’impression d’être pressées pour finir le repas. Dommage. La cuisine peut sembler haut de gamme, mais le service ne suis pas. Finalement on paye plus la localisation et les onsens que le service irréprochable d’un resort (en tout cas au niveau du restaurant).
- Ilan avi hai (10/5): Excellent place to rest - The size of the room. Good breakfast. The location is great. The onsen is excellent. All is excellent , i recommend. All is good.
- Duncan (9/5): - Great location, fantastic room (we got upgraded), great bar and food
- Lucas (10/5): Muito bom! Voltaria! - Limpo, organizado e bem localizado Não poder usar o onsen público devido as tatuagens.
- Wren (10/5): -
- איתן (10/5): -
- Helen (6/5): good location, weird hotel - good location staff friendly onsen dirty - we got really sick after this for weeks rooms tiny bathroom small strange lobby
- John Tomasov (9/5): - Stayed in (renovated) main building Japanese western style room, type B, river view, non smoking. Room was very spaceious with large tatame area. Bed was fairly hard otherwise was great space with excellent view. Conveniently located walking distance to Hakone and station with ample parking close to hotel. Buffet breakfast had plenty of Japanese and Western options but was very busy when large bus groups were staying at the hotel. Great public onsen onsite with indoor and outdoor baths. Would stay again but a little pricey. Hard bed, busy breakfast area, lots of tour groups passing through
- Manu (7/5): Not a fan of the property but location was very good - Location The overall look of the hotel lobby was very average. The loo’s were very basic
- Doris (9/5): Great comfortable hotel - Great location
- christine (8/5): -
- Myung Joo (9/5): -
- Meng Chu (9/5): -
- Peter (8/5): -
- Luca Taro (10/5): -
- Paul (8/5): Hôtel agréable mais dont le rapport qualité prix n’est pas intéressant - Proximité de la ville, personnel, grand hall, onsen Chambre de style japonais, prix élevés dans les restaurants
- Thushaniya (10/5): -
- ruti (8/5): - מיקום מעולה. ליד תחנת ימטו ממנה מתחילים את המסלול המעגלי. ארוחת בוקר מעולה
- Seung (10/5): Perfect Getaway! - Location as well as facilities including onsen and great breakfast. Perfect and wonderful getaway! Everything was great.
- Pei Yuan (9/5): 下次來箱根，還會想再住。 - 位置便利，從箱根湯本車站走路3分鐘. 沒有
- Michael (10/5): Highly recommended - Very clean and tidy with spacious rooms
- Kevin (10/5): Great - Then location was perfect. The baths were cool- we would recommend booking a private one. A stranger ordered drinks to our room and the staff had trouble grasping or believing that it wasn’t us even though the signature was legibly not matching our names which was a little annoying.
- Joanna (10/5): - Location, onsen, breakfast
- Zahra (9/5): -
- Shervin (9/5): Great location ,Great character - Location
- Stephen (9/5): -
- Katerina (9/5): -
- Keiko (9/5): - 4連泊したのですが、部屋に収納スペースがたくさんあり(引き出し等)荷物をきれいに直せて自分の部屋のように使えました。 清潔ストレスが全くなかったです。 ありません
- Ainoha (9/5): - La habitación estilo japones con las vistas, además de su ubicación. Que el onsen no durará más tiempo.
- Thomas (8/5): -
- Yael (9/5): - המיקום, החדר, הצוות היו מקסימים ארוחת בוקר היתה בסדר ארוחת ערב בפאב ובמסעדה היפנית בינוני ומטה אונסן פרטי הרגיש לא מאוד נקי ועובש על העץ
- GBMN1 (8/5): -
- Nam (9/5): Overall a good place to stay in a super central location- great for exploring Hakone area - A nice classic hotel in a very convenient location. Rooms were comfortable, clean and quiet. The breakfast was great! Seemed a little overpriced for the value, but I guess Hakone is expensive in general. Such a big hotel would’ve benefit from having a small gym room. And the laundry room had only one washing machine which also looked very outdated - we didn’t trust doing the laundry there.
- RajivT (8/5): Conveniently Located and Awesome Views - We stayed here for one night on out trip through Japan. Very conveniently located with a 5-minute walk to the train station and main town. The hotel also has an Onsen and Spa, although the massage was at best mediocre. The Onsen is excellent. The vibe is very Japanese and speaks to the spa/relaxation side of things. Our room was in the main building and quite big. We would recommend this hotel.
- WEI-AN (10/5): -
- Bich Thuy (8/5): - The location and the onsen. The staffs at the reception did not help to fill the form with the luggage transfer.
- Sandra (9/5): Für den Besuch des Hakone-Nahgebietes Zeit mitbringen. Ansonsten sehr gute Unterkunft - Die Lage, direkt am Bahnhof in Hakono-Yumoto, sehr freundlich und an der Rezeption wurde sogar relativ gut englisch gesprochen. Große Zimmer, mit Balkon. Beim Frühstück werden sowohl westliche als auch regionale Gäste fündig. Das Abendessen, mehrgängig, für einen authentischen, japanischen Geschmack unbedingt mit buchen. Es sah fantastisch aus. Das Hotel ist etwas in die Jahre gekommen. Für 1 Nacht allerdings in dir Jahre gekommen. Den Fuji sieht man von hier aus nicht. Dazu muss man Zeit mitbringen, und eines der angebotenen ÖNPs nehmen.
- Rebecca (9/5): -
- Taka.Hori (10/5): -
- Facundo (10/5): Inmejorable - La ubicación, vistas e instalaciones
- Jagna (10/5): A great, comfortable stay. - It was a very comfortable stay in a lovely surroundings with kind, helpful service. Thank you.
- CHIA-CHING (9/5): -
- Marcelo Salhab (10/5): -
- Mihaela Cristina (10/5): Struttura bellissima,sembra di essere in uno SPA. L’onsen privato molto carino. La cena era di tipo giapponese,non male. - Tutto Niente
- Rowena (10/5): -
- Yaeko (9/5): -
- Shirley (10/5): Loved our stay hot spring baths very relaxing - Relaxing and views Breakfast busy
- Peter (10/5): -
- Allan (9/5): - Excellent very large room , half Japanese!
- Patricia (10/5): -
- chia ling (9/5): - 地點方便，早餐豐富美味，大浴池舒服 女湯沒提供疏子，不知是不是我沒找到
- MINORU (7/5): -
- Laia (8/5): - very good location, just 2 min walk from the train station or the bus station. Restaurants on site were very good (we tried the French cafe and the Chinese restaurant). Also the breakfast buffet has a very big food and drinks selection with plenty of japanese and non-japanese options. Room was excellent, plenty of space and storage room. Private onsen was a bit disappointing as we expected something cosier/prettier. Did not visit the general one
- CCT (10/5): -
- Manuela (7/5): -
- Alicija (9/5): - Excellent location and breakfast!
- doron (9/5): -
- Glenn (8/5): - Hotel location is very near the hakone-yumoto train station. Public onsen bath is very spacious.
- Fanny (10/5): - Très bel etablissement
- Noe J.Vra (7/5): - Location Bad breakfast organisation
- Oriana (10/5): -
- Muntaha (8/5): -
- Morris (10/5): -
- michael (10/5): -
- Davi (8/5): -
- Ashley (10/5): It was a fun Japanese experience! - We loved how close it was to the Yumoto Station. The traditional Japanese experience with the room, and our additional services of the Japanese dinner and private onsen were so fun! It was nice having someone who spoke a little English to help with the dinner portion.
- DENG (6/5): - 有很多学生入住，晚上在酒店走廊、楼梯间、房间跑来跑去，制造噪音，似乎酒店对此也毫无办法
- Michihiko (8/5): - スタッフの対応がとても良い 部屋が狭い。 露天風呂が少し汚い
- Jaden (10/5): - Conveniently located by the train station. Great view of the river!
- CORTESE (10/5): -
- Zhor T (8/5): Magnifique séjour à Hakone - - Très belle vue, même à partir de la chambre. - Chambre spacieuse et les kimonos offerts sont vraiment de qualité et pratique. - Coup de coeur pour l'onsen, wow quelle expérience. Onsen extérieur en plein mileu de la forêt. - Produits Cosmetics de qualité, que ce soit dans la chambre ou à l'Onsen. - En face de la gare de Hakone, donc très pratique pour les déplacements. - Accès direct à la rivière, très beau moment de relaxation. - La salle de bain est vieillote et mérite un coup de frais. - L'hotêl propose plusieurs cuisines (4 ou 5 restos au total) mais sont tous chers et aucun ne propose de pas de plats Halal pour la clientèle musulmane.
- Lkhagvaa (10/5): - onsen and sauna
- METEHAN YAŞAR (10/5): -
- 木寺 (8/5): -
- YUKIYA (9/5): 素晴らしい家族旅行になりました - 1歳1ヵ月の娘と家族旅行でしたが、事前に問い合わせたところ離れているベッドをくっつけて、ベビーガードを付けて、おむつゴミ箱を用意していただきました。ご対応がスムーズで安心して出発できました。 予約制で有料ですが家族風呂が4つ、プレイルームも綺麗でおもちゃが充実していて娘はとても楽しく過ごせたようです。 朝食バイキングも楽しく食べられて、スタッフの方に小さなおもちゃまでいただいてしまい、快適に過ごすことができました おむつも少量パックで販売しているようです。 家族風呂のシャワーの水圧がとても弱く、子供と一緒で親はささっと洗いたいところ少し大変でした。大浴場のシャワーは充分な水圧でした。 ベビーガードはベッドの長さの3分の2程の長さのものが1つで(頭側とベッド側面の片側は壁にピッタリ)、無いよりはというくらいなので、親の間に寝かせましたが、いつも布団ではみ出ちゃうような子であったら畳の方に布団を敷いてもらうといいかもしれません。
- RICHARD (10/5): -
- haruya (8/5): 終始快適に過ごせました。ありがとうございました。 - リニューアルされていてお部屋はきれいでした。 畳の部屋がきれいでした。 ベランダに出る用のサンダルか何かが欲しかったです。 大浴場までが少し遠く感じました。 チェックアウトの延長手続きを事前に済ませており、13時チェックアウト予定でしたが、11時にチェックアウトのアナウンス電話が来ました。
- Dirk (8/5): Fijn hotel op fijne locatie - Fijne kamer, hotel tegenover station op loopafstand van winkelstraat en natuur Hotel keurig maar qua design/inrichting wat outdated
- 木下 (7/5): 観光にはぴったりのホテル - 電車の駅からも食べ歩きのお店からもとても近いし、赤い橋を渡って、とても分かりやすい立派なホテルだと思いました。 チェックインもチェックアウトもとてもスムーズで、親切に色々と教えていただきたりしました。チェックアウトの後の荷物も受付で預かってもらうことができたり、ロッカーがあったり、観光するにはとても便利なホテルだと思いました。 ホテルの部屋からとても眺めが良くて、素晴らしかったです。 浴衣も備え付けられていて、温泉気分が味わえました。 朝食バイキング、6時50分からということだったので、6時55分にレストランの前に行ったんですが、10人ぐらいが入り口で待っていました。朝8時に出発しないとゴールデンウィークの箱根観光が混んでしまうので、6時半ぐらいから開けてもらえると嬉しいです。 2階の大浴場に行きました。部屋から大浴場まで少し距離があるので、もう少し分かりやすい案内表示があるといいなと思いました。大浴場が、ちょっと奥まったところにあるので。 大浴場の中、スリッパを脱いでから、脱衣場があるのですが、服を脱いでから、温泉の入り口が分かりづらいので、ちょっと探しました。下手をすると裸で出口へ出てしまうかもわからないですし。海外のお客さんも、入り口を探してたようでした。大浴場から部屋に戻る時、植木が置いてあるところを通ったら、間違えて外に出てしまいました。ホテルの部屋に戻る通路がちょっと分かりづらい。
- CHENG HE (8/5): -
- Alessandro (10/5): Perfeição. - Perfeito. Estava perfeito.
- 治子 (9/5): ゆっくりくつろげる宿 - 食事が優しい味付けで、美味しかったです。 館内は、とても広く、お風呂、部屋ともに、清掃が行き届いていました。スタッフさんも、笑顔が素敵でした。 外国の方が、多く、お風呂場のマナーを知らなかった様子でしたが、それに対して、お風呂場のスタッフのおばさまが、物凄いけんまくで怒っていて、ぎゃくに、それを聞いていて、不快になりました。外国の方も、何度も謝っているのに、可哀想でした。
- isobel (8/5): Very handy to have he town nice clean plac - Beautiful position
- moira (9/5): -
- Sharpe (6/5): - Location was convenient and size of room was great. Private onsen was amazing. Rooms although big were tired and the photos didn't match what was offered. Breakfast was terrible from the flow to the quality of food. The Chinese restaurant food was bland and average (staff were amazing) The hotel doesn't cater for allergies without 3 days prior notice which is disappointing when promting themselves as an international big hotel.
- Angéline (6/5): Trop cher pour ce que c’est - L’emplacement en face de la gare et le petit déjeuner très bon. L’accueil du personnel au top. Faire payer le Onsen privé vu le prix excessif de la chambre, le restaurant chinois était vraiment pas bon et très cher, le service est également à revoir attente longue pour peu de client, ils auraient pu proposer des choses à grignoter en attendant. Pas de possibilité d’acheter des snacks le soir dans l’hôtel on peut uniquement boire le soir si on a faim tampis pour nous, les restaurants ferment très tôt à 18h, l’espace détente et le hall est à. Rafraîchir pas du tout moderne. Peut être prévoir des animations zen pour rester dans le thème.
- Garth (10/5): -
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