Quality Inn & Suites
Location: 9704 97 St, High Level, Alberta, T0H1Z0, High Level, CA
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Entertainment and Fitness
Enjoy the vibrant nightlife at the hotel's nightclub and keep up with your fitness routine in the on-site fitness center.
Dining and Relaxation
Indulge in delicious meals at the Stardust Steakhouse with a cozy bar/lounge, or opt for convenient room service. Start your day right with a complimentary continental breakfast and unwind in the arcade/game room.
Convenience and Comfort
Benefit from amenities such as complimentary wireless internet, a business center, and free onsite parking. Retreat to your inviting guestroom with a fireplace, flat-screen TV, and spacious sitting area for a relaxing stay.
Book your stay at Quality Inn & Suites for an unforgettable experience!
Important Information
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Policies
Check-in: 04:00 PM - anytime
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Express check-out
- Newspapers in lobby (surcharge)
- Arcade/game room
- Nightclub
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Continental breakfast
- Designated smoking area
- Wheelchair accessible
- Fitness facilities
- ATM/banking
- Golfing nearby
- Arcade/game room
- Free breakfast
- Nightclub
- Multilingual staff
- Express check-out
- Billiards or pool table
- RV, bus, truck parking
- Free self parking
- Free RV, bus, truck parking
- Free continental breakfast
- Newspapers in lobby (surcharge)
- No elevator (single level property)
Rooms Available
-
Queen Suite Efficiency Non-Smoking
1 Queen Bed
Layout - Dining area and sitting area
Relax - Fireplace
Internet - WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Fireplace
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Separate dining area
- Bedsheets provided
-
Suite, 2 Queen Beds, Non Smoking (Efficiency)
2 Queen Beds
Layout - Dining area and sitting area
Relax - Fireplace
Internet - WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Fireplace
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Separate dining area
- Bedsheets provided
-
Suite, Multiple Beds, Non Smoking (Efficiency)
1 Queen Bed and 2 Double Beds
Layout - Dining area and sitting area
Relax - Fireplace
Internet - WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Fireplace
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Separate dining area
- Bedsheets provided
-
Queen Room Efficiency Non-Smoking
1 Queen Bed
Layout - Dining area and sitting area
Relax - Fireplace
Internet - WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Fireplace
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Separate dining area
- Bedsheets provided
-
Standard Room, 1 Queen Bed, Non Smoking
1 Queen Bed
400 sq feet
Layout - Dining area and sitting area
Relax - Fireplace
Internet - WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Fireplace
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Separate dining area
- Bedsheets provided
-
Standard Room, 2 Queen Beds, Non Smoking
2 Queen Beds
400 sq feet
Layout - Dining area and sitting area
Relax - Fireplace
Internet - WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Fireplace
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- Separate dining area
- Bedsheets provided
Guest Reviews
- Norman (10/5): - I stay here every time I am in High Level. It’s always an overnight stay and this accommodation is convenient right on the highway yet not noisy! Front desk is friendly and efficient. Fireplace is a real nice touch and takes the chill off the room in winter. Highly recommended
- Arnold (6/5): - The roomwas clean and liked that the satellite tv had all channels, receptionist was helpful and friendly. Restaurant hours were limited.
- Kieran (10/5): - Rooms were clean. The sign is still down outside and most of the gym equipment needs repair
- Joseph (10/5): - Enough beds for a family of 7! Absolutely the best place for a large family!
- Jared (6/5): - Check in was very slow long line of people trying to get rooms, new modern room that was clean.
- Verified traveler (6/5): - Good hotel. Id stay again.
- Danielle (6/5): - Great included breakfast. Rooms were very spacious; could have been cleaner.
- Allan (8/5): - Good
- Derek (10/5): - Very friendly staff and the breakfast was top notch, the only complaint was the latest they could do a check out was 12.
- Dan (4/5): - This is one of the many old hotels in the area. Don't eat the onsite pizza, I swear it's a frozen bake.
- Ryan (8/5): - staff was very accomodating
- John (8/5): - Good location and comfortable place to stay. Well maintained. Good restaurant and free breakfast.
- Edward (10/5): - It was quite place, a lot friendly staff and nice place to have breakfast and dinner.
- Ashton (6/5): - Good property, but didn’t really have any amenities and there’s nothing to do
- Shirley (10/5): - Bathroom fan very loud. Easy check-in & friendly staff.
- Norman (10/5): - My regular stay in High Level. Has all I require for an overnight stay. Enjoyed a really good meal in the restaurant. The room was cosy with fireplace for heat! Young lady that welcomed us at the check-in counter was very pleasant and helpful. Highly recommended.
- Robert (8/5): - The motel was clean and quiet. The check in was fast and courteous. The restaurant in the motel has great food especially the pizza and ribs.
- Bradley D. (10/5): - Excellent place to stay while on the road, restaurant is fantastic. Eat the pizza
- Rosanna (10/5): - It was our first time staying at this property and we loved the very friendly staff at the front desk and the engaging server at the restaurant. The food was excellent in the resto as well. The room was well appointed with a gas fireplace, which would be quite cheery during a winter or late fall stay. We would definitely stay here again.
- Kyle (4/5): - Shower has a mind of its own. Little to no service. And creepy people wandering around
- Andrey (10/5): - Fantastic and most pleasant hotel experience me and my family had. Best breakfast includes by far! Great staff! Hospitality at its best! Clean and quiet rooms, double entrance. Fireplace, AC, shower is awesome! Quality Inn rocks!
- Randal (8/5): - High Level hotels are comparatively high priced considering the age of condition of the facility
- Kenna (10/5): - Great stay
- Norman (6/5): - Room was relatively clean, although the air conditioner was very dirty and unbelievably noisy when it kicked into operation, had to turn it off for the night as it was to loud to get a proper sleep. The thermostat was hooked up backwards, lowering the thermostat increased the heating and raising the thermostat decreased the heating to the room, very easy fix, just change the wires on the thermostat to get it to working properly. Other customers leaving at 5am very noisy slamming doors. Breakfast was very good with a good assortment of eggs, sausage, hash browns, toast, cereal, and juices. Check in and check out staff very friendly and knowledgeable.
- Dwayne (8/5): - Friendly staff
- Audrey (6/5): - Not the cleanest Carpet in room disgusting
- Denise (4/5): - There was an old musty smell and the air freshener was smelly. Black beetles coming from the drain in the bathroom. Room furniture was filthy needed to be steam cleaned. Just an old building with a coat of fresh paint. Mirror had fingerprints. Staff were friendly and helpful Would never stay there again
- Norman (10/5): - This is my regular stop for an overnight stay. Personnel is friendly and helpful.I like the individual fire places in the cold months. Sometimes loud road noise is a disadvantage to staying there. All in all a decent place to stay.
- Rajyashri (4/5): - See above
- Janice (8/5): - Parking limited
- Dale (8/5): - We like the Quality Inn - it is class and our favourite place to stay. Their rooms are attractive and well laid out. The service is very good and the food is excellent and well portioned.
- Nolan (10/5): - Great!
- Salvador (8/5): - Staff was very friendly and accommodating.
- Amy (6/5): - It was a great stay but bed too soft.
- Robert (8/5): - There was a couch in the room microwave and small fridge, this was perfect especially the couch to watch tv in. The staff were fast in checking me in as well.
- Robert (8/5): - The check in was fast and courteous. The room is very quiet and parking is very convenient.
- Blaine (10/5): - Great staff
- Thomas (8/5): - Staff were friendly and courteous and very professional and helpful when I locked myself out of my room (with deadbolt and safety lock engaged!). The facilities look a little tired, however.
- Norman (8/5): - Room was cool and fireplace wouldn’t start- Took some time to get it going and then you were unable to adjust it so the room become very hot and has to get up at 1 a.m. to turn it off.Otherwise,the room was fine just like my previous visits. Just a one night visit like usual and provided what I needed.
- Robert (10/5): - Quality Inn is a good place to stay. The rooms are very clean and comfortable. The staff are very helpful and friendly too.
- Paul (2/5): - Entry into lobby was extremely icy and not maintained. Room and microwave were not clean. Breakfast was generally good.
- David (8/5): - It was good
- Lorretta (8/5): - Staff was awesome
- Adam (2/5): - Booked a double room. Was given a single room and all double rooms were booked, doesn't help if you have kids.
- Stephanie (4/5): - It was a nice property but unfortunately my room smelled like smoke even though it was a non-smoking room.
- Verified traveler (10/5): - Everything was good, just the breakfast staff, seem unfriendly, no greetings and no smile 😕
- Freddy (10/5): - I got a king size bed and consequently the room was large. It was comfortable and clean. There’s a fireplace, table, two chairs, a dresser, desk, two nightstands and still there was a lot of room.
- Clare (10/5): - Darren was lovely on check in
- Grant (10/5): - Clean and comfortable, no complaints
- Angela (4/5): - I will not be staying here again!
- Dale (10/5): - Everything was good but we expected a sit down free continental breakfast but received it in a bag to bring back to our room. Plenty to eat, but not the variety we expected. We were told that it was due to a staff shortage.
- Norman (10/5): - It’s my go to place in High Level. It is everything I require for a quick overnight stay!
- clinton (10/5): - Perfect fit for what I needed
- Terese (10/5): - Accommodation was clean and well appointed. Front desk were efficient and friendly. The dining options are 5-star.
- Norman (10/5): - Stayed here lots! Always satisfied with room and staff!
- Angie (10/5): - Great experience!
- Norman (10/5): - My regular staying place. Everything I need for a quick overnight stop.
- Liane (10/5): - Property was clean, quiet. Staff in motel & restaurant were very friendly & helpful. Evening front desk clerk said she was unable to extend our stay for another night, deferred to the day shift clerk who easily accommodated our request.
- Norman (10/5): - My regular stop in High Level. Everything I need.
- Rhonda (8/5): - The hotel is very comfortable and clean, the room was comfortable as well. The staff is really friendly too.
- Linsey (6/5): - Reasonably clean and meet needs for a short stay. Staff were helpful and nice.
- Norman (10/5): - All good with a fireplace in the room for added ambiance! Staying here regularly.
- Ricky (4/5): - Front staff not friendly, breakfast is a bag in a fridge, TV did not work, wifi didn't work so I had to use data.
- Norman (10/5): - Quiet and convenient to the highway. Quick overnight stay but was very satisfactory.
- Robert (10/5): - The rooms are big and very clean. The service and staff is very good and the restaurant is great.
- kaval (10/5): - Everything was perfect as what need to be in hotel business everything there to take care of customer genuinely
- Ningli (8/5): - Friendly and convenient!
- Norman (8/5): - Everything I needed for an overnight stay.
- Thomas (6/5): - It’s just a place to sleep while on your way somewhere else. Kinda dirty and the staff aren’t terribly helpful.
- Sandra (8/5): Relax in comfort - Spacious single queen room with two lounge chairs and a fireplace! Great bedding and very clean bathroom.
- Norman (8/5): - Quick overnight stay- quiet, clean and convenient. Adequate and what I needed.
- Robert (10/5): - The rooms are very clean, they have fireplaces and a ceiling fan which is pretty cool.
- david (10/5): - A good place to stop
- Robert (10/5): - The rooms are very nice with fireplace, ceiling fan and big fridge.
- Elaine (8/5): - Comfortable large size room. Our stay was nice.
- Monica (8/5): - The staff at the property were friendly and helpful. The meal I ordered to go from the restaurant was well prepared and hot.
- Robert (8/5): - The staff was friendly and amiable, check in was fast and parking was easy.
- Nicole (8/5): - The pizza is great! There is an entrance to your room from the hall as well as directly outside. The room has a full size fridge and a fire place as well as A/C in the summer.
- Doug (6/5): - Old property needing TLC.
- Doug (4/5): - Older property that is over-priced that needs some serious tlc.
- Jaime (8/5): - The staff at the front desk is not very nice or helpful, I went to print out some documents and they were always showing a poor customer service attitude, this was rude. Lots of flies and spiders inside my room. The breakfast to go was a plus and the rooms are okay but aging
- Sally (10/5): - Check in was smooth and safe. Room was very clean. Especially enjoyed the bag breakfast supplied since many hotels seem to have just cancelled their free breakfast.
- Verified traveler (6/5): - High Level is a highway town. This hotel adjoins the Stardust. Sketchy back alley.
- Verified traveler (10/5): - Friendly and helpful staff. Great and affordable accommodations.
- Shellie (6/5): - Very basic. Beds were comfortable but there was notujng special to make tuia stand out.
- Stephanie (8/5): - Fast and friendly check-in (I believe his name was Darren) which was appreciated given the long day of driving I had just had. Room was definitely older but clean and the shower was nice and hot in the morning. Good complimentary breakfast in a bag due to CoVID-19 restrictions. Would stay here again :)
- Verified traveler (6/5): - Service was good. Room had many mosquitos, either coming from the crack in the door, or from the loose vent in the bathroom. Don't think I will stay there again.
- Verified traveler (10/5): - It was excellent service And I would recommend this hotel to anybody
- momofason (8/5): Very Impressed - I recently started staying at the Quality Inn again and was very impressed by the renovated rooms, lobby and the updated complementary breakfast. Service was very good. Great quality for the price. Gas fireplace and mini fridge in room is always nice. Even though I've never personally used the exercise facility, it appears to be well maintained. I will definitely stay there again next time I'm in High Level on business.
- duncan (6/5): - Restaurant and lounge were both closed when I checked in at nine pm had to go to the bar to get food, which happened to have strppers performing in it
- Verified traveler (10/5): - quiet, comfortable and cozy with fireplace and very friendly, helpful staff.
- Lorena (6/5): Ok stay. Could be better with some small changes - Convenient location, large rooms with kitchen and fireplace. Only complaint is that the room had a very strong air freshener smell and the breakfast was not good - especially if you eat gluten free.
- uniquelyus (8/5): Treated very well and nice room at a very good rate! - Treated very well and nice room at a very good rate! Nice Choice Hotel and well located! Decent rooms with better than average service, Television and other normal things. Good place to spend a night while traveling from the NWT! 1
- James (6/5): - Room was too small it didn’t look like in the picture.
- Verified traveler (8/5): - Nice place to stay for a few days, cost was reasonable. The only thing i didn't like is that it advertises an airport shuttle. It doesn't have one.
- Kee (10/5): - It was all good even the breakfast as well ..........
- CanadianCycleTravel (6/5): Comfortable and Clean - The room is spacious. It has a desk, separate table with chairs, fireplace, kitchenette, and single queen bed. While it was a little dated, it was comfortable and convenient. The housekeeping staff are friendly. Check in staff were efficient but not engaging. They have a gym with all the basics for a weight and cardio workout. The price is reasonable and the location is great. If High Level is a stop along the way, this would be a good choice.
- Verified traveler (4/5): - Quality is not the operative word for this property. Room was dirty, smelled of smoke and was desperately in need of some maintenance. Would never stay here again.
- 90kwm (8/5): Very Good - This is a reasonable place to stay while traveling through the area. I was heading from Edmonton up into the NWT, and this was about the halfway mark. I arrived very late, 11:00pmish. Staff were friendly and professional. Room was dated, but clean. Room also had a kitchen area, so had i been earlier or had i planned on staying a few days, the option to cook for myself was there. Breakfast buffet was ok, I went later, 9:00am and there was not much left, but the lady who ran it offered to cook me up more. Cost was $145 for the night Food, fuel and other hotels nearby. No issue recommending this place.
- Verified traveler (8/5): - Staff was very friendly. Rooms were clean. Enjoyed our stay.
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