Eliza House

Location: 14-16 Grosvenor Street, Edinburgh, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Pets allowed
• Express check-in/check-out
• Safety deposit box
• Non-smoking throughout
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Standard Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room features a tea and coffee maker, a safe deposit box, a flat-screen TV and a quiet street view. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Smoke alarm
  • Window
  • Carbon monoxide detector

• Single Room

  This individually styled bedroom features an private bathroom, a flat-screen TV, and free Wi-Fi. Please note that the hotel does not have a elevator and rooms are over 4 floors. Please note in the Special Requests box a room on lower floors.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Smoke alarm
  • Window
  • Carbon monoxide detector

• Standard Twin Room

  Featuring an private bathroom, a flat-screen TV, and free Wi-Fi. Please note that the hotel does not have a elevator and rooms are over 4 floors. Please note in the Special Requests box a room on lower floors. Group bookings of more than 5 rooms will have a different cancelation or deposit policy. You will be contacted after booking with the different policies depending on the dates and size of the group.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Smoke alarm
  • Window
  • Carbon monoxide detector

• Standard Double Room

  Featuring an private bathroom, a flat-screen TV, and free Wi-Fi. Please note that the hotel does not have a elevator and rooms are over 4 floors. Please note in the Special Requests box a room on lower floors.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Smoke alarm
  • Window
  • Carbon monoxide detector

Guest Reviews

• Julia (6/5): Needs renovating and proper quality beds. Shake because location and staff were excellent. - Location. Kind and friendly staff. Clean. Peeling wall paper in rooms. Poor plumbing. Quality of the beds. Some plugs didn’t work. Mould on bath seals.
• Neil (8/5): Very good location and helpful staff. - Staff were very helpful and went beyond the bounds to provide service As an older person I had to be comfortable with walking up a flight of stars.
• Antonio (7/5): -
• Mary (7/5): Enjoyed my stay very much. It’s not a fancy modern hotel but it has character and is in a good location. - Good location near Haymarket Station and cafes. Close to centre of city. Quiet street. Liked the vintage character feel of the old house with its original features. No breakfast but nice cafes nearby.
• alexander (1/5): -
• Peter (7/5): -
• Landini (9/5): -
• Anna (9/5): -
• AnneCha Et Nico (8/5): Très bon séjour! - L'emplacement, le personnel à l'arrivée qui nous as monté la valise, l'encas le matin dispo dans le hall, la bouilloire dans la chambre, et la qualité des matelas ! Et on peut laisser ses affaires si on en as besoin avant 4 h de l'après midi. Déco come indiquée sur les photos, so écossaise! Pas grand chose à dire, peut être si les gens sont sensibles à la lumière, pas de volets et petit jour sous la porte de la chambre.
• Ines Ebli (3/5): Sehr stark renovierungsbedürftig. Schon sehr in die Jahre gekommen. Etwas schmuddelig. - Die Lage ist sehr Central. Man kann zu Fuß alles prima erreichen. Das Hotel liegt direkt am Haymarket in einer Seitenstraße. Das Hotel / Zimmer war schon sehr Renovierungsbedürftig. Die Tapete an der Decke hing schon ab. Der Teppich mehr als alt. Durch den Kopfkissenbezug schien schon gelbliche Flecken durch. Das Badezimmer war gefühlt aus der Steinzeit. Die Dusche bzw. Badeduschwanne sehr sehr veraltet und verrostet. Das heiße Wasser kam erst 15 min später aus der Leitung. Lüften konnte man nicht da die Fensterscheiben schon Risse hatten. Alles in allem wir haben die Nacht überstanden. Buchen würden wir dort nicht noch einmal
• Lloyd (8/5): Perfect location, nice rooms - Great location great staff Shower was very difficult to get to work - eventually got it working but hot water ran out at night time so had to wait until morning for it to run hot again
• ANNA (8/5): Consigliato per soggiorni brevi - La posizione, con una passeggiata di venti minuti sei in centro, inoltre si trova a pochissimi passi dalla fermata del bus per l'aeroporto il che ci ha agevolato negli spostamenti pur avendo un volo alle 6:00 del mattino. Letto comodissimo. La struttura è datata e ha bisogno di essere ristrutturata. Ok comunque per soggiorni brevi. La colazione è veramente scarsa.
• Kelly (10/5): Simple but comfortable , - Easy to Find good location All good
• Adam (8/5): Lovely hotel right by the city centre. - Close to the city centre. Rooms were comfortable and clean. The metal posts around the bed were an odd touch. It would move a lot but was not too bad once you were in bed.
• Alena (9/5): - Perfektní lokalita, blízko autobusy, restaurace, do centra 20 minut pěšky, heboučké ručníky, vše potřebné, ráno nabízí kávu, čaj, sušenky
• Nina (8/5): Wonderful charming old House very good located with friendly people - Sehr schönes altes Haus mit speziellem Charme. Wenn man alte Häuser mag, wird es einem sehr gefallen. Freundliches Personal und eine sehr gute Lage nahe Haymarket. Ich würde es wieder buchen. Wir mochten es sehr
• Asa (9/5): Great location, unique cute buildings - Very spacious. It’s old but very clean and nice and warm inside the room. Location was good. Bus stop and train station is around the corner ( 4 min walk), 20-25 min walk to main attraction ( Edinburgh Castle and royal mile). Bath tab is great for tired body. No lift. We only had a small backpack so no issues but can’t bring large suitcases here
• Erin (1/5): Satff were great, but wouldn’t return or recommend due to cleanliness. - Other than the location and staff being very nice, this property did not have much to offer. If you can avoid staying at this place, I’d recommend finding somewhere else. The facilities were dirty, towels and vacuum lying out on the hallway floors throughout stay. Carpet in the rooms were not clean and sheets dirty as well. Never felt clean.
• Marian (10/5): - Great stay at Eliza House Perfect location and staff were friendly. It had everything we required for our stay 😀 would recommend it 👍 Cannot think of anything we didn't like
• Magnus (8/5): Bra boende på lugn gata - Läget på en lugn gata men ändå nära järnvägsstationen och bl a flygbuss. Trapporna.
• Ken (9/5): -
• Natalie (8/5): -
• Nicole (8/5): -
• Benjamin (6/5): - Il n'ya pas de petit déj mais il y a de quoi grignoter et du café à volonté et de l'eau. La température de la chambre n'est pas facile à régler. Pas de début d'eau dans la douche
• Rene (8/5): - Accueil et disponibilité
• nicolas (8/5): -
• Ann (7/5): -
• Dennis (8/5): -
• Sandra (8/5): Quirky rooms! Great location - How quirky and diverse each room was, all with spacious ensuite bathrooms. It was hard work lugging heavy cases down lots of staircases (staff carried them up when we arrived though)
• Helen E (2/5): Småsnuskigt hotell. - Ok säng. Lugnt om natten. Sunkigt hotell med mögellukt. The "Landlady" rätt så otrevlig. Dålig service från hennes sida. Hennes anställda som bara består av invandrare är däremot trevliga och hjälpsamma! Badrummets fläkt "spyr ut" mögelstank och handfatets avlopp var i stort sett stopp, Ljuset på badet var så dunkelt så man knappt kunde se. Det blev påtalat men ingen förbättring skedde.. Jättegamla fönster som inte kunde öppnas utan att använda makt. Styr undan detta hotell!
• Kylie (6/5): -
• Luis (7/5): -
• Paul (8/5): Brief one night stay. Comfortable and a fair price. - Location being very near Haymarket. Attentive staff. If you have a room on top most floor there’s no lift so bear that in mind. Didn’t affect me but worthy of note.
• Sansalone (8/5): Volvería a alejarme pero. Solo si tuvieran una habitación en planta baja. El resto todo ok. - La ubicación es buena, esta cerca de los medios de transporte. Es una zona tranquila. Las camas eran cómodas. El desayuno de cortesía es perfecto pata arrancar el día. Se trata de un edificio viejo y por lo tanto no tiene ascensor. Nos tocó en un segundo piso por escaleras y son como cuatro pisos de los modernos, por lo tanto subir y bajar con los equipajes es terrible (somos 2 adultos de 61 años). Y después de Volver de caminar todo el día, se hace muy difícil.
• Gaetano (6/5): -
• Paulo (10/5): -
• Anna (10/5): Tutto helllissimo - Tutto perfetto, camera bellissima e molto ampia. Collegata benissimo sia con aeroporto sia con centro città Stanza leggermente fredda con riscaldamento da programmare, raggiungeva massimo una temperatura di 18 gradi. Per questo periodo é sufficiente, non so se vada bene anche per il periodo invernale… forse durante l’inverno avranno un altro tipo di riscaldamento …
• François (6/5): -
• Kenny-Lee (8/5): -
• Debra (8/5): -
• Coralie (4/5): Bon emplacement mais dommage que l’hôtel ne soit pas mieux entretenu - Il est était bien situé ! Ce n’était pas réellement propre. On ne pouvait pas du tout aérer car les fenêtres ne s’ouvraient pas. Niveau salle de bain, on avait pas du tout de pression à la douche donc vraiment galère.
• Antonis (8/5): -
• ELIANE (7/5): Séjour rapide mais agréable. - Agréablement surpris par le bâtiment et le quartier. La déco des chambres était originale. Nous étions un groupe de 16 personnes et les 8 chambres étaient toutes différentes et belles. Le quartier avait l'air intéressant mais nous ne sommes pas restés assez longtemps pour en profiter. Gare de Haymarket et commerces tout proches. On m'avait dit qu'il n'y avait pas de petit-déjeuner mais en fait il y avait des patisseries industrielles à disposition. Fatalement sur 8 chambres, il y a eu des chambres au 3 étage et c'était sans ascenseur avec un escalier raide , des couloirs un peu labyrinthe..... Chasse d'eau du WC très bruyante. Personnel pas très locace, aussi bien pour les contacts mail que sur place. Dommage !
• Nicola (8/5): -
• Christelle (9/5): - Chambre atypique, dans son jus, c'était très agréable Wifi un peu instable, rien de bien méchant
• Stuart (8/5): -
• Murray (10/5): Great spot just a short walk from centre of town. The friendly guy at the front desk took both of our cases up three fli - Location Staff
• Emanuela (10/5): Tutto perfetto - Posizione ottima, stazione bus (compreso airlink 100 da/per aeroporto)e tram a pochissimi minuti dall’hotel Staff disponibile e gentile La mia tripla era molta ampia, ben riscaldata e pulita. Anche se non offrono servizio colazione, la mattina mettono gratuitamente a disposizione dei clienti bevande e snack. Insomma, tutto perfetto, mi sento di consigliare questo hotel a chi cerca un buon rapporto qualità/prezzo. Nulla
• ShaCon71 (7/5): - The room size was ok and the bed was fine. The shower was very small
• Nishanth (9/5): COMFORTABLE STAY - Spacious and comfortable No breakfast included. Expensive for the facility offered
• Scott Davie (8/5): - Clean and basic
• Marianna (8/5): -
• Monika (8/5): Dolores Umbridges Room - Sehr grosser, gemütlicher Raum. Grosses Bad. Sauberes Bett. Nettes, unkompliziertes Personal. Es war schon teilweise sehr alt und gammelig. Vor allem im Bad. Das Türschloss war ein Witz.
• sosa (9/5): Muy lindo hotel en Edimburgo para recomendar - El hotel estaba muy limpio, cómodo y ofrecía un desayuno de cortesía muy bueno que incluía infusiones y snacks y pastelería. Estaba a un par de km del centro los taxi/Uber eran económicos. Una lástima que no tenga ascensor, pero al ser una propiedad antigua no se lo permiten. El wifi un poco inestable, pero muy bien en líneas generales
• Javier (10/5): Hotel perfecto bien ubicado y con desayuno - Ubicación, amabilidad, cortesía, facilidades y desayuno incluido variado Nada
• Robert (9/5): Quality and Comfort - Clean, good sized room with good services and comfortable furniture.
• Harald (8/5): Nothing fancy, clean, friendly staff. Good value for money. - Easy access from airport- clean.
• Spada (7/5): Bello per una coppia che non cerca lussi o cose particolari - La struttura, come già sapevamo, è una struttura non recente e senza ascensore ma alla fine scale fattibili anche con bagagli, ovviamente lo staff ci ha chiesto se volevamo una mano a portarli in camera. Centrale con molti servizi vicinissimi, piccola colazione al mattino e nel complesso abbiamo soggiornato bene. Purtroppo è presente la moquette, come quasi in ogni edificio del Regno Unito, sono un soggetto allergico e quindi un pochino mi sono trovata con allergia anche perché C’era un po’ di polvere in giro. Il bagno non aveva una finestra ma aveva l’aspiratore, e l’ultimo giorno ci siamo trovai l’acqua che gocciolava dal piano di sopra.
• Iuliana (8/5): - La habitación muy grande, limpia y cama cómoda. A 25 minutos de Princess Street y 4 minutos de estación de tren. Personal muy amable y por la mañana ofrecen por cortesía un pequeño desayuno, galletas y café.
• Manjot (8/5): -
• Massimo (10/5): -
• Anna (7/5): Ihan ok - Sijainti hyvä Haymarket aseman vieressä. Plussaa oli kahvi/tee huoneessa. Vanha historiallinen rakennus. Hotelli on yleisilmeltään hieman nuhruinen ja huoneessa oli monia pieniä puutteita mm. irronnut vessan kaapin ovi, irtoamaisillaan oleva ovenkahva, palanut yöpöydän lamppu.
• Kelly (10/5): Fun overnight stay - For what we needed, the location was perfect. However the tour company canceled our tour for the day we specifically chose this hotel. It was clean, had all the amenities as stated in the advertisement and staff was friendly.
• Hassan (8/5): - Very Big room, loved the bath tub. Beautiful wallpapers in room and in hallway There was no lobby
• DAVE (10/5): -
• Margaret (8/5): Girls trip - Friendly staff, 24 hour reception. We arrived early for check in and were given the key to our room which was ready, spacious, clean and welcoming. Water machine in hotel lobby. Complimentary Caramel Wafers in room. Very nice surprise of Complimentary Coffee, Tea and Pastries etc in the lobby at Breakfast time ( we booked this hotel as being room only) so this was a welcome addition. My friends and I would stay here again and we would reccomend. The bathroom of our room was dated and could do with a refurb
• joao (10/5): O voltar ao antes - Gostei de tudo. Hotel antigo, muito bem conservado ,sossegado,,limpo, bem localizado , 20 minutos a pé do centro de Edimburgo. Quarto muito bonito, acolhedor, camas confortáveis, bem decorado e muito agradável. Muito bom. Parabéns Gostei de tudo.
• Belinda (10/5): We loved our stay in this wonderful building and all the fabulous features. We were taken back by the host’s acknowledge - Lovely hospitality, gorgeous authentic Edinburgh accommodation. Treated us so well! …
• Marc (8/5): - . .
• Teakle (4/5): - The staff were pleasant Not a great location, no parking, hallway smelt of urine, took ages for hot water to come through and plug in the sink didn't fit, to expensive for what we recieved.
• Medina Martínez (7/5): -
• Aoife (10/5): - Excellent location right beside haymarket station, staff were incredibly friendly and helpful, room was very comfortable, I'll definitely be back next time I'm in the city! Nothing!
• Anushka (10/5): -
• Estelle (9/5): -
• Jolanda (6/5): Net iets te gedateerd, sanitair te oud en koud, zelfs de douche, daardoor vind ik wel dat het erg aan de prijs is. - De plek, goed te bereiken, en authentiek. Koude douche en koud op de kamer
• Esmeralda (4/5): - The location is good. It has a lot of places near by, walking The room was very small. The original heater system didnt work, so they had 2 other heaters in an already small room. It had a bad smell all over the place and the lady was very serious. Didnt care to even say hello.
• Isciuc (9/5): -
• Nancy (10/5): -
• Raffaele (9/5): Bellissimo soggiorno in un edificio antico e suggestivo! - Ambiente accogliente e personale gentile. E' in una buona posizione, a circa 15 minuti a piedi dal centro e vicino ad Dean Village. Edificio antico e affascinante. Consigliato! Nonostante il piccolo condizionatore faceva un po' freddo in camera, ma abbiamo risolto usando le coperte trovate nell'armadio.
• Marion (8/5): -
• Miguel Angel (7/5): Hotel limpio, buena relación calidad-precio, pero Instalaciones bastante anticuadas - El personal fue amable y servicial. Éramos un grupo grande, y el check-in lo tenían preparado y fue muy rápido. A pesar de la antigüedad de algunas habitaciones, la limpieza es aceptable. La ubicación es buena, con todos los puntos de interés a 20 minutos andando y paradas de transporte público cercanas y zona de restauración y supermercados Aunque no todas las habitaciones son iguales, son bastante antiguas. Los baños sobretodo, necesitarían una modernización y reforma. En las habitaciones de segunda y tercera planta, el agua de la ducha tiene muy poca presión.
• martina (7/5): - La posizione è ottima, vicino alla stazione dei bus. In 15 minuti a piedi si è subito in pieno centro. Lo staff è stato molto gentile La camera era pulita Purtroppo nella nostra stanza c'era una finestra che si chiudeva male, e la stanza risultava molto fredda. Lo staff ci ha acceso un termosifone elettrico ma rimaneva comunque una stanza molto fredda
• Mari Carmen (5/5): Seguir con la reforma - La ubicación, estás a 20 minutos caminando de todos los sitios que visitar. Por la mañana dejan café y desayuno de cortesía. La habitación y el baño son viejos y cutres. Por las noches siempre olía fatal. La cama es muy incómoda. La habitación que nos tocó necesita una reforma.
• Traci (9/5): Thank you I really enjoyed Edinburgh and The Eliza gave us a wee bit of history ❤️ - It was lovely!
• Montserrat (7/5): - La ubicación y la habitación era amplia La ambientación o decoración del hotel
• Tahmina (7/5): - An elevator to go to the top floor
• Peters (10/5): -
• connor (4/5): -
• Mikhail (7/5): -
• Moreno (10/5): -
• Gemma (8/5): -
• Simon (8/5): - Friendly staff, easy to find.Lovely hot water with good pressure. Tv, coffee/tea biscuits. Bed was incredible. no toilet bowl brush, no plug for sink etc, just little things.
• Lisa (8/5): - The room was quite large, the view from the window was towards the backgarden, which was nice and quiet. A nice bonus: we were provided with 2 large towels each, - not just the wee ones you're used to from hotels. Staff was also friendly and helpful. Not all sockets worked and the window had some problems, but we were helped immediately.
• Zak I (7/5): -
• Sofia (9/5): -
• Virginie (9/5): Un vrai bonheur pour les yeux cet hôtel - La décoration incroyable, le calme et la beauté du quartier, les encas et boissons chaudes mis à disposition le matin et le fonctionnement rôdé de l’hôtel avec un personnel agréable et toujours à disposition. La salle de bain peut être ? Douche et éclairage un peu obsolètes mais qui n’ont pas du tout altéré notre super séjour.
• Manuel David (9/5): Muy recomendable - La habitación era genial Está a 25-30 min del centro
• JOSE (8/5): Hotel céntrico, tranquilo y desayuno de cortesía - Ubicación, cerca de zona de comidas y que ponen desayuno de cortesía. Mucho frío en el baño. El aparcamiento es muy caro y casi no hay.
• Pathak (9/5): Our 3 nights at Eliza House were very comfortable. Excellent staffs & a good value for money. - The best thing about the property is it’s location. Such a good location to visit major attractions ❤️ Disliked nothing. Everything was fantastic.
• Marcos (6/5): Hotel práctico, bien ubicado. Recomendable si no vas muchos días y puedes subir escaleras (no tiene ascensor). - Está muy bien ubicado, junto a Haymarket station. Incluso en poco rato te pones caminado en el centro. Los colchones eran excesivamente blandos y, por lo tanto, incómodos.

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